www.g2.com
Open in
urlscan Pro
2606:4700::6812:6794
Public Scan
Submitted URL: https://aisera.orjuliet.com/api/mailings/click/PMRGSZBCHIYTGNJQHE3TALBCOVZGYIR2EJUHI5DQOM5C6L3XO53S4ZZSFZRW63JPOBZG6ZDVMN2HG...
Effective URL: https://www.g2.com/products/aisera/reviews
Submission: On October 27 via manual from SG — Scanned from DE
Effective URL: https://www.g2.com/products/aisera/reviews
Submission: On October 27 via manual from SG — Scanned from DE
Form analysis
13 forms found in the DOMGET https://www.g2.com/search
<form role="search" class="rounded-search rounded-search--understated" action="https://www.g2.com/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off">
<div class="rounded-search__top">
<div class="rounded-search__label"><svg xmlns="http://www.w3.org/2000/svg" contain="paint" buffered-rendering="static" viewBox="0 0 512 512" class="c-rorange-100 icon-search nessy-only" aria-hidden="true" focusable="false" role="presentation">
<path
d="M496 436L375 333c-13-12-26-17-37-16 29-34 46-77 46-125C384 86 298 0 192 0S0 86 0 192s86 192 192 192c48 0 91-17 125-46-1 11 4 24 16 37l103 121c17 20 46 21 64 4 17-18 16-47-4-64zM192 320c-71 0-128-57-128-128S121 64 192 64s128 57 128 128-57 128-128 128z">
</path>
</svg></div><label class="sr-only" for="typeahead-463624c5f17e570af4965f87ff786ab6">Enter product name, software category, service name, ...</label><input type="text" name="query" id="typeahead-463624c5f17e570af4965f87ff786ab6" value=""
autocomplete="off" placeholder="Enter product name, software category, service name, ..." class="ajax-search-field js-query rounded-search__input x-match-params-initialized" ue="match-params">
</div>
<div class="is-hidden"
data-dataset-options="{"name":"categories","remote":"category","followUrl":"/categories/\u003c%= id %\u003e","query":{"_source":[],"query":{"bool":{"must":[{"multi_match":{"query":"$term","type":"best_fields","operator":"and","zero_terms_query":"all","fields":"$fields"}}],"should":[{"multi_match":{"query":"$term","type":"phrase","fields":"$fields"}}]}}},"model":{"name":"categories","attributes":[{"name":"name","stored":true,"type":"text","fulltext":true},{"name":"keywords","stored":false,"type":"text","fulltext":true}]},"url":"https://uberjuice-fallback.es.us-east-1.aws.found.io:9243","userinfo":"readwrite:Xjr2d4HAr3WCyo2uZcJpJ2HnVweBb"}">
<script class="template" data-key="suggestion" type="text/template"><div class='search-result-link x-google-tag-search-click'><div class="result-wrapper"><span class="js-result"><%= name %></span></div></div></script>
<script class="template" data-key="header" type="text/template"><h3>categories</h3></script>
</div>
<div class="is-hidden"
data-dataset-options="{"name":"products","remote":"product","followUrl":"/products/\u003c%= slug %\u003e/reviews","query":{"_source":[],"query":{"bool":{"must":[{"multi_match":{"query":"$term","type":"best_fields","operator":"and","zero_terms_query":"all","fields":"$fields"}}],"should":[{"multi_match":{"query":"$term","type":"phrase","fields":"$fields"}}]}}},"boost":{"score_mode":"sum","boost_mode":"sum","max_boost":70,"functions":[{"filter":{"term":{"standard_title":"$downcase_term"}},"weight":40},{"filter":{"term":{"title":"$downcase_term"}},"weight":10},{"field_value_factor":{"field":"survey_responses_count","modifier":"log2p"},"weight":10}]},"model":{"name":"products","attributes":[{"name":"fingerprint","type":"text"},{"name":"name","stored":true,"type":"text","fulltext":true,"boost":3.0},{"name":"description","stored":true,"type":"text","fulltext":true,"boost":1.5},{"name":"vendor_name","stored":true,"type":"text","fulltext":true},{"name":"tag_names","stored":false,"type":"text","fulltext":true},{"name":"category_names","stored":false,"type":"text","fulltext":true},{"name":"keywords","stored":false,"type":"text","fulltext":true},{"name":"standard_title","stored":false,"type":"text","fulltext":false},{"name":"title","stored":true,"type":"keyword","fulltext":false},{"name":"tags","stored":true,"type":"keyword","fulltext":false},{"name":"slug","stored":true,"type":"keyword","fulltext":false},{"name":"thumb_image_url","stored":true,"type":"keyword","fulltext":false},{"name":"favicon_url","stored":true,"type":"keyword","fulltext":false},{"name":"category_ids","stored":false,"type":"keyword","fulltext":false},{"name":"survey_responses_count","stored":true,"type":"integer","fulltext":false},{"name":"star_rating","stored":true,"type":"integer","fulltext":false},{"name":"g2rating","stored":true,"type":"float","fulltext":false},{"name":"average_rating","stored":true,"type":"float","fulltext":false},{"name":"is_consumer","stored":false,"type":"boolean","fulltext":false},{"name":"is_featured","stored":true,"type":"boolean","fulltext":false},{"name":"moz_page_authority","stored":false,"type":"float","fulltext":false},{"name":"type","stored":true,"type":"keyword","fulltext":false},{"name":"uuid","stored":true,"type":"keyword","fulltext":false}]},"url":"https://uberjuice-fallback.es.us-east-1.aws.found.io:9243","userinfo":"readwrite:Xjr2d4HAr3WCyo2uZcJpJ2HnVweBb"}">
<script class="template" data-key="suggestion" type="text/template"><div class='search-result slat x-google-tag-search-click'>
<div class="result-wrapper">
<div class="slat-left">
<div class="search-result-img-wrapper thumb-wrapper l-center-img-wrapper">
<img src="<%= thumb_image_url || 'https://www.g2.com/assets/fallback/defaultthumb-97cd53a46372b6b7058149106c7e5e3ac135a98e91b0877e430de6e8faf7e41e.png' %>"
onerror="replaceWithDefaultThumb(this)" />
</div>
</div>
<div class="slat-right">
<span class='js-result product-name'><%= name %></span>
<span class='vendor-name'><%= vendor_name %></span>
</div>
</div>
</div></script>
<script class="template" data-key="header" type="text/template"><h3>products</h3></script>
</div>
<div class="is-hidden"
data-dataset-options="{"name":"discussions","remote":"discussion","followUrl":"/discussions/\u003c%= id %\u003e","query":{"_source":[],"query":{"bool":{"must":[{"multi_match":{"query":"$term","type":"best_fields","operator":"and","zero_terms_query":"all","fields":"$fields"}}],"should":[{"multi_match":{"query":"$term","type":"phrase","fields":"$fields"}}]}}},"model":{"name":"discussions","attributes":[{"name":"title","stored":true,"type":"text","fulltext":true},{"name":"tag_names","stored":true,"type":"text","fulltext":true},{"name":"tags","stored":true,"type":"keyword","fulltext":false},{"name":"category_name","stored":true,"type":"text","fulltext":true},{"name":"category_id","stored":true,"type":"keyword","fulltext":false},{"name":"product_name","stored":true,"type":"text","fulltext":true},{"name":"product_id","stored":true,"type":"keyword","fulltext":false},{"name":"created_at","stored":true,"type":"date","fulltext":false},{"name":"updated_at","stored":true,"type":"date","fulltext":false},{"name":"content","stored":true,"type":"text","fulltext":true},{"name":"comments_count","stored":true,"type":"integer","fulltext":false},{"name":"is_public","stored":true,"type":"boolean","fulltext":false},{"name":"seeded","stored":true,"type":"boolean","fulltext":false},{"name":"cached_votes_total","stored":true,"type":"integer","fulltext":false},{"name":"cached_votes_up","stored":true,"type":"integer","fulltext":false},{"name":"vendor_question","stored":true,"type":"boolean","fulltext":false},{"name":"helpful","stored":false,"type":"long","fulltext":false},{"name":"unanswered","stored":false,"type":"boolean","fulltext":false}]},"url":"https://uberjuice-fallback.es.us-east-1.aws.found.io:9243","userinfo":"readwrite:Xjr2d4HAr3WCyo2uZcJpJ2HnVweBb"}">
<script class="template" data-key="suggestion" type="text/template"><div class='search-result-link x-google-tag-search-click'><div class="result-wrapper"><span class="js-result"><%= title %></span></div></div></script>
<script class="template" data-key="header" type="text/template"><h3>Discussions</h3></script>
</div>
<div class="is-hidden"
data-dataset-options="{"name":"cms_articles","remote":"cms_article","followUrl":"\u003c%= url %\u003e","query":{"_source":[],"query":{"bool":{"must":[{"multi_match":{"query":"$term","type":"best_fields","operator":"and","zero_terms_query":"all","fields":"$fields"}}],"should":[{"multi_match":{"query":"$term","type":"phrase","fields":"$fields"}}]}}},"model":{"name":"cms_articles","attributes":[{"name":"title","stored":true,"type":"text","fulltext":true},{"name":"content","stored":false,"type":"text","fulltext":true},{"name":"url","stored":true,"type":"keyword","fulltext":false}]},"url":"https://uberjuice-fallback.es.us-east-1.aws.found.io:9243","userinfo":"readwrite:Xjr2d4HAr3WCyo2uZcJpJ2HnVweBb"}">
<script class="template" data-key="suggestion" type="text/template"><div class='search-result-link x-google-tag-search-click'><div class="result-wrapper"><span class="js-result"><%= title %></span></div></div></script>
<script class="template" data-key="header" type="text/template"><h3>articles</h3></script>
</div>
<div class="is-hidden"
data-dataset-options="{"name":"vendors","remote":"vendor","followUrl":"/vendors/\u003c%= slug %\u003e","filter":{"range":{"valid_products_count":{"gte":3}}},"header":true,"query":{"_source":[],"query":{"bool":{"must":[{"multi_match":{"query":"$term","type":"best_fields","operator":"and","zero_terms_query":"all","fields":"$fields"}}],"should":[{"multi_match":{"query":"$term","type":"phrase","fields":"$fields"}}]}}},"model":{"name":"vendors","attributes":[{"name":"name","stored":true,"type":"text","fulltext":true},{"name":"slug","stored":true,"type":"keyword","fulltext":false},{"name":"valid_products_count","stored":false,"type":"integer","fulltext":false},{"name":"thumb_image_url","stored":true,"type":"keyword","fulltext":false}]},"url":"https://uberjuice-fallback.es.us-east-1.aws.found.io:9243","userinfo":"readwrite:Xjr2d4HAr3WCyo2uZcJpJ2HnVweBb"}">
<script class="template" data-key="suggestion" type="text/template"><div class='search-result slat x-google-tag-search-click'>
<div class="result-wrapper">
<div class="slat-left">
<div class="search-result-img-wrapper thumb-wrapper l-center-img-wrapper">
<img src="<%= thumb_image_url || 'https://www.g2.com/assets/fallback/defaultthumb-97cd53a46372b6b7058149106c7e5e3ac135a98e91b0877e430de6e8faf7e41e.png' %>"
onerror="replaceWithDefaultThumb(this)" />
</div>
</div>
<div class="slat-right">
<span class='vendor-name-large'><%= name %></span>
</div>
</div>
</div></script>
<script class="template" data-key="header" type="text/template"><h3>sellers</h3></script>
</div>
</form>
GET https://www.g2.com/search
<form role="search" class="rounded-search rounded-search--understated" action="https://www.g2.com/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off">
<div class="rounded-search__top">
<div class="rounded-search__label"><svg xmlns="http://www.w3.org/2000/svg" contain="paint" buffered-rendering="static" viewBox="0 0 512 512" class="icon-search nessy-only" aria-labelledby="icon-label-521302142225dc85a52cfab46ed04946" role="img">
<title id="icon-label-521302142225dc85a52cfab46ed04946">Search</title>
<path
d="M496 436L375 333c-13-12-26-17-37-16 29-34 46-77 46-125C384 86 298 0 192 0S0 86 0 192s86 192 192 192c48 0 91-17 125-46-1 11 4 24 16 37l103 121c17 20 46 21 64 4 17-18 16-47-4-64zM192 320c-71 0-128-57-128-128S121 64 192 64s128 57 128 128-57 128-128 128z">
</path>
</svg></div><label class="sr-only" for="search-input-c5792092f7bd57da035c2bdf36b29f8d">Search Software and Services</label><input type="text" name="query" id="search-input-c5792092f7bd57da035c2bdf36b29f8d" autocomplete="off"
placeholder="Search Software and Services" class="rounded-search__input">
</div>
</form>
GET https://www.g2.com/gated_content/tokens/c03f34ae-6696-496a-af54-bb4abb8ef85c/external_redirect
<form action="https://www.g2.com/gated_content/tokens/c03f34ae-6696-496a-af54-bb4abb8ef85c/external_redirect" class="display-inline js-log-submit simple-bot-form-active x-simple-bot-form-initialized"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","cta_text":"Request a Demo","type":"custom","modal_opened":false,"name":"Event::Products::Cta::Clicked"}"
data-simple-bot-form-action="https://www.g2.com/gated_content/tokens/c03f34ae-6696-496a-af54-bb4abb8ef85c/external_redirect" disabled="disabled" method="get" target="_blank" ue="simple-bot-form"><input type="text" name="email"
style="position:absolute;left:999999%;" tabindex="-1"><input type="hidden" name="_simple_bot_form_dummies" value="["email"]" tabindex="-1"><input type="hidden" name="source_location" id="source_location" value="products#reviews"
autocomplete="off"><button class="js-log-click btn btn--rorange d-f full-width my-0 jc-c x-loading-initialized" data-loading-text="Redirecting..." title="Request a Demo" ue="loading">Request a Demo</button></form>
POST /survey_responses/-1/comments
<form class="form-default " ue="validate " action="/survey_responses/-1/comments" accept-charset="UTF-8" method="post"><input name="utf8" type="hidden" value="✓" autocomplete="off"><input type="hidden" name="authenticity_token"
value="mpXppcQKMmSdF6LxmZpoSUCiIdNdiUIsNuEeNbDPZBI6dwL8DbmC9_2LcQhqmoxyCRx9lIWhCvKW5jxG_teOQw" autocomplete="off">
<div class="field"><label>Comment</label><textarea data-key="content" required="required" rows="5" placeholder="Write your comment..." name="comment[content]"></textarea></div>
<div class="field"><label class="left"><input name="comment[withhold_name]" type="hidden" value="0" autocomplete="off"><input data-key="withhold_name" type="checkbox" value="1" name="comment[withhold_name]"> Do not show my name and LinkedIn®
picture on this Comment</label></div>
</form>
POST https://www.g2.com/products/aisera/save_stack_product
<form ue="remote-form submit-on-click" data-remote="true" data-submit-on-click-button-id="#submit_prompt_122911" action="https://www.g2.com/products/aisera/save_stack_product" accept-charset="UTF-8" method="post"><input name="utf8" type="hidden"
value="✓" autocomplete="off"><input type="hidden" name="authenticity_token" value="mpXppcQKMmSdF6LxmZpoSUCiIdNdiUIsNuEeNbDPZBI6dwL8DbmC9_2LcQhqmoxyCRx9lIWhCvKW5jxG_teOQw" autocomplete="off"><input type="hidden" name="product_id" id="product_id"
value="122911" autocomplete="off"><input type="hidden" name="stack_type" id="stack_type" value="use" autocomplete="off">
<div class="product-display product-display--rounded" data-closable="">
<div class="product-display__branding product-display__branding--rounded" style="background-color: rgb(62, 62, 62);"></div>
<div class="product-display__icon-wrapper">
<div class="product-display__icon">
<a href="https://www.g2.com/products/aisera/reviews"><img onerror="replaceWithDefaultDetail(this);" alt="Aisera" title="Aisera" class="center-center detail-logo" src="https://images.g2crowd.com/uploads/product/hd_favicon/9b66e540c19dcd0f68371c7c277bda3f/aisera.svg"></a>
</div>
</div>
<div class="product-display__text-wrapper">
<div class="product-display__text-cta">
<div class="product-display__secondary-cta-text">Answer a few questions to help the Aisera community</div>
<div class="product-display__primary-cta-text">Have you used Aisera before?</div>
</div>
<div class="product-display__button-wrapper"><button name="button" type="submit" href="https://www.g2.com/products/aisera/small_asks_review.json" ue="review-modal" id="submit_prompt_122911"
data-review-modal-modal-template="small_asks/small_ask_modal" data-review-modal-product="aisera" data-review-modal-grammarly-client-id="client_5AQ7JDt7gA1Mk64WB6KW6g"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","name":"Event::SurveyResponses::SmallAsks::Review::Started"}"
class="btn js-log-click product-display__button logged-in-only x-review-modal-initialized">Yes</button><a ue="login-modal-toggle" class="btn js-log-click product-display__button logged-out-only" data-login-redirect="https://www.g2.com/products/aisera/reviews?small_ask=aisera" href="https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faisera%2Freviews%3Fsmall_ask%3Daisera">Yes</a><button
name="button" type="button" class="btn js-log-click product-display__button product-display__close-button close-button" data-close=""
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","name":"Event::SurveyResponses::SmallAsks::Review::Dismissed"}"
aria-label="Close button">No</button></div>
</div>
</div>
</form>
GET /products/aisera/reviews
<form class="pjax-form x-submit-on-change-initialized" id="edit_product_122911" ue="submit-on-change" data-pjax-loading-class="has-nested-loading" data-pjax-replace="true" data-pjax-scroll-to="false" action="/products/aisera/reviews"
accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off">
<div class="d-f jc-sb"><span class="l4">Filter reviews</span></div>
<div class="grid-x grid-margin-x">
<div class="sr-only" tabindex="0">The next elements are filters and will change the displayed results once they are selected.</div>
<div class="cell large-5">
<fieldset class="callout-fieldset"><label class="c-midnight-80 label--hoverable">
<div class="d-f ai-c mb-half filter-results-slider">
<div class="filter-results-slider__text"><input class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"nps_score","value":"5 star","name":"Event::Products::Filter"}"
type="checkbox" value="5" name="filters[nps_score][]" id="filters_nps_score_5">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">5 star</div>
</div>
</div>
</div>
<div class="f-7 border border-radius border-rorange-100 overflow-hidden">
<div class="progress progress--rorange-60 progress--wide my-0 no-border">
<div class="progress-meter progress-meter--reverse-overlay" style="width: 23.68421052631578%;"></div>
</div>
</div>
<div class="f-3">
<div class="pl-half text-right">29</div>
</div>
</div>
</label><label class="c-midnight-80 label--hoverable">
<div class="d-f ai-c mb-half filter-results-slider">
<div class="filter-results-slider__text"><input class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"nps_score","value":"4 star","name":"Event::Products::Filter"}"
type="checkbox" value="4" name="filters[nps_score][]" id="filters_nps_score_4">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">4 star</div>
</div>
</div>
</div>
<div class="f-7 border border-radius border-rorange-100 overflow-hidden">
<div class="progress progress--rorange-60 progress--wide my-0 no-border">
<div class="progress-meter progress-meter--reverse-overlay" style="width: 84.21052631578948%;"></div>
</div>
</div>
<div class="f-3">
<div class="pl-half text-right">6</div>
</div>
</div>
</label><label class="c-midnight-80 label--hoverable">
<div class="d-f ai-c mb-half filter-results-slider">
<div class="filter-results-slider__text"><input class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"nps_score","value":"3 star","name":"Event::Products::Filter"}"
type="checkbox" value="3" name="filters[nps_score][]" id="filters_nps_score_3">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">3 star</div>
</div>
</div>
</div>
<div class="f-7 border border-radius border-rorange-100 overflow-hidden">
<div class="progress progress--rorange-60 progress--wide my-0 no-border">
<div class="progress-meter progress-meter--reverse-overlay" style="width: 92.10526315789474%;"></div>
</div>
</div>
<div class="f-3">
<div class="pl-half text-right">3</div>
</div>
</div>
</label><label class="c-midnight-80 disabled">
<div class="d-f ai-c mb-half filter-results-slider">
<div class="filter-results-slider__text"><input disabled="disabled" class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"nps_score","value":"2 star","name":"Event::Products::Filter"}"
type="checkbox" value="2" name="filters[nps_score][]" id="filters_nps_score_2">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">2 star</div>
</div>
</div>
</div>
<div class="f-7 border border-radius border-rorange-100 overflow-hidden">
<div class="progress progress--rorange-60 progress--wide my-0 no-border">
<div class="progress-meter progress-meter--reverse-overlay" style="width: 100.0%;"></div>
</div>
</div>
<div class="f-3">
<div class="pl-half text-right">0</div>
</div>
</div>
</label><label class="c-midnight-80 disabled">
<div class="d-f ai-c mb-half filter-results-slider">
<div class="filter-results-slider__text"><input disabled="disabled" class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"nps_score","value":"1 star","name":"Event::Products::Filter"}"
type="checkbox" value="1" name="filters[nps_score][]" id="filters_nps_score_1">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">1 star</div>
</div>
</div>
</div>
<div class="f-7 border border-radius border-rorange-100 overflow-hidden">
<div class="progress progress--rorange-60 progress--wide my-0 no-border">
<div class="progress-meter progress-meter--reverse-overlay" style="width: 100.0%;"></div>
</div>
</div>
<div class="f-3">
<div class="pl-half text-right">0</div>
</div>
</div>
</label></fieldset>
</div>
<div class="cell large-4">
<div class="row">
<div class="cell">
<div class="filter-group p-0">
<ul class="dropdown menu x-dropdown-menu-initialized" ue="dropdown-menu" role="menubar" data-dropdown-menu="pjykt9-dropdown-menu">
<li role="menuitem" class="is-dropdown-submenu-parent opens-right" aria-haspopup="true" aria-label="">
<div class="menu">
<div class="ellipsis-dynamic-wrapper">
<div class="filter-group__optimized-menu" role="listbox" tabindex="0">Company Size<svg xmlns="http://www.w3.org/2000/svg" contain="paint" buffered-rendering="static" viewBox="0 0 10 10"
class="tiny c-midnight-80 r-180 icon-chevron-thin nessy-only" aria-labelledby="icon-label-c8fc4e0332d962e0fa6fc73e68caa4b0" role="img">
<title id="icon-label-c8fc4e0332d962e0fa6fc73e68caa4b0">Expand/Collapse Company Size Filter</title>
<path d="M10.001 8.015V3.957L5.017.915l-5.016 3v4l5-3z"></path>
</svg></div>
</div>
</div>
<ul class="menu menu--scrollable p-half is-hidden-default submenu is-dropdown-submenu first-sub vertical" data-submenu="" role="menu">
<li class="menu is-submenu-item is-dropdown-submenu-item" role="menuitem">
<div class="text-left">
<fieldset class="callout-fieldset" data-poison-omit=""><label class="text-tiny">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"company_segment","value":"Small Business (50 or fewer emp.)","name":"Event::Products::Filter"}"
type="checkbox" value="179" name="filters[company_segment][]" id="filters_company_segment_179">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis text-tiny">Small Business (50 or fewer emp.)</div>
</div>
</div>
</div>
<div class="cell small-2 text-right text-tiny">
<div class="checkbox-line-height mb-half">(8)</div>
</div>
</div>
</label><label class="text-tiny">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"company_segment","value":"Mid-Market (51-1000 emp.)","name":"Event::Products::Filter"}"
type="checkbox" value="180" name="filters[company_segment][]" id="filters_company_segment_180">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis text-tiny">Mid-Market (51-1000 emp.)</div>
</div>
</div>
</div>
<div class="cell small-2 text-right text-tiny">
<div class="checkbox-line-height mb-half">(7)</div>
</div>
</div>
</label><label class="text-tiny">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"company_segment","value":"Enterprise ( \u003e1000 emp.)","name":"Event::Products::Filter"}"
type="checkbox" value="181" name="filters[company_segment][]" id="filters_company_segment_181">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis text-tiny">Enterprise ( >1000 emp.)</div>
</div>
</div>
</div>
<div class="cell small-2 text-right text-tiny">
<div class="checkbox-line-height m-0">(23)</div>
</div>
</div>
</label></fieldset>
</div>
</li>
</ul>
</li>
</ul>
</div>
</div>
<div class="cell">
<div class="filter-group p-0">
<ul class="dropdown menu x-dropdown-menu-initialized" ue="dropdown-menu" role="menubar" data-dropdown-menu="l7my1s-dropdown-menu">
<li role="menuitem" class="is-dropdown-submenu-parent opens-right" aria-haspopup="true" aria-label="">
<div class="menu">
<div class="ellipsis-dynamic-wrapper">
<div class="filter-group__optimized-menu" role="listbox" tabindex="0">User Role<svg xmlns="http://www.w3.org/2000/svg" contain="paint" buffered-rendering="static" viewBox="0 0 10 10"
class="tiny c-midnight-80 r-180 icon-chevron-thin nessy-only" aria-labelledby="icon-label-e6122e04aebe2a910c337e600310c989" role="img">
<title id="icon-label-e6122e04aebe2a910c337e600310c989">Expand/Collapse User Role Filter</title>
<path d="M10.001 8.015V3.957L5.017.915l-5.016 3v4l5-3z"></path>
</svg></div>
</div>
</div>
<ul class="menu menu--scrollable p-half is-hidden-default submenu is-dropdown-submenu first-sub vertical" data-submenu="" role="menu">
<li class="menu is-submenu-item is-dropdown-submenu-item" role="menuitem">
<div class="text-left">
<fieldset class="callout-fieldset" data-poison-omit=""><label class="text-tiny">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"role","value":"User","name":"Event::Products::Filter"}"
type="checkbox" value="1" name="filters[role][]" id="filters_role_1">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis text-tiny">User</div>
</div>
</div>
</div>
<div class="cell small-2 text-right text-tiny">
<div class="checkbox-line-height mb-half">(9)</div>
</div>
</div>
</label><label class="text-tiny">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"role","value":"Administrator","name":"Event::Products::Filter"}"
type="checkbox" value="2" name="filters[role][]" id="filters_role_2">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis text-tiny">Administrator</div>
</div>
</div>
</div>
<div class="cell small-2 text-right text-tiny">
<div class="checkbox-line-height mb-half">(21)</div>
</div>
</div>
</label><label class="text-tiny">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"role","value":"Executive Sponsor","name":"Event::Products::Filter"}"
type="checkbox" value="3" name="filters[role][]" id="filters_role_3">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis text-tiny">Executive Sponsor</div>
</div>
</div>
</div>
<div class="cell small-2 text-right text-tiny">
<div class="checkbox-line-height mb-half">(3)</div>
</div>
</div>
</label><label class="text-tiny">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"role","value":"Internal Consultant","name":"Event::Products::Filter"}"
type="checkbox" value="4" name="filters[role][]" id="filters_role_4">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis text-tiny">Internal Consultant</div>
</div>
</div>
</div>
<div class="cell small-2 text-right text-tiny">
<div class="checkbox-line-height mb-half">(4)</div>
</div>
</div>
</label><label class="text-tiny">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"role","value":"Industry Analyst / Tech Writer","name":"Event::Products::Filter"}"
type="checkbox" value="8" name="filters[role][]" id="filters_role_8">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis text-tiny">Industry Analyst / Tech Writer</div>
</div>
</div>
</div>
<div class="cell small-2 text-right text-tiny">
<div class="checkbox-line-height m-0">(1)</div>
</div>
</div>
</label></fieldset>
</div>
</li>
</ul>
</li>
</ul>
</div>
</div>
<div class="cell">
<div class="filter-group p-0">
<ul class="dropdown menu x-dropdown-menu-initialized" ue="dropdown-menu" role="menubar" data-dropdown-menu="lsjlc3-dropdown-menu">
<li role="menuitem" class="is-dropdown-submenu-parent opens-right" aria-haspopup="true" aria-label="">
<div class="menu">
<div class="ellipsis-dynamic-wrapper">
<div class="filter-group__optimized-menu" role="listbox" tabindex="0">Category<svg xmlns="http://www.w3.org/2000/svg" contain="paint" buffered-rendering="static" viewBox="0 0 10 10"
class="tiny c-midnight-80 r-180 icon-chevron-thin nessy-only" aria-labelledby="icon-label-344d40c5e7fb493c8ca39c3817ab1bc1" role="img">
<title id="icon-label-344d40c5e7fb493c8ca39c3817ab1bc1">Expand/Collapse Category Filter</title>
<path d="M10.001 8.015V3.957L5.017.915l-5.016 3v4l5-3z"></path>
</svg></div>
</div>
</div>
<ul class="menu menu--scrollable p-half is-hidden-default submenu is-dropdown-submenu first-sub vertical" data-submenu="" role="menu">
<li class="menu is-submenu-item is-dropdown-submenu-item" role="menuitem">
<div class="text-left">
<fieldset class="callout-fieldset">
<div><label class="pb-0">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click x-checkbox-select-all-initialized" ue="checkbox-select-all" data-checkbox-select-all-selector=".js-select-listener-category_ids-0"
data-checkbox-select-all-uncheck-parent="true"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"category_ids","value":"Customer Self-Service","name":"Event::Products::Filter"}"
type="checkbox" value="10" name="filters[category_ids][]" id="filters_category_ids_10">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">Customer Self-Service</div>
</div>
</div>
</div>
<div class="cell small-2 text-right">
<div class="checkbox-line-height mb-half">(22)</div>
</div>
</div>
</label></div>
<div><label class="pb-0">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click x-checkbox-select-all-initialized" ue="checkbox-select-all" data-checkbox-select-all-selector=".js-select-listener-category_ids-1"
data-checkbox-select-all-uncheck-parent="true"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"category_ids","value":"Help Desk","name":"Event::Products::Filter"}"
type="checkbox" value="58" name="filters[category_ids][]" id="filters_category_ids_58">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">Help Desk</div>
</div>
</div>
</div>
<div class="cell small-2 text-right">
<div class="checkbox-line-height mb-half">(13)</div>
</div>
</div>
</label></div>
<div><label class="pb-0">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click x-checkbox-select-all-initialized" ue="checkbox-select-all" data-checkbox-select-all-selector=".js-select-listener-category_ids-2"
data-checkbox-select-all-uncheck-parent="true"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"category_ids","value":"Chatbots","name":"Event::Products::Filter"}"
type="checkbox" value="1250" name="filters[category_ids][]" id="filters_category_ids_1250">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">Chatbots</div>
</div>
</div>
</div>
<div class="cell small-2 text-right">
<div class="checkbox-line-height mb-half">(23)</div>
</div>
</div>
</label></div>
<div><label class="pb-0">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click x-checkbox-select-all-initialized" ue="checkbox-select-all" data-checkbox-select-all-selector=".js-select-listener-category_ids-3"
data-checkbox-select-all-uncheck-parent="true"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"category_ids","value":"IT Service Management (ITSM) Tools","name":"Event::Products::Filter"}"
type="checkbox" value="1482" name="filters[category_ids][]" id="filters_category_ids_1482">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">IT Service Management (ITSM) Tools</div>
</div>
</div>
</div>
<div class="cell small-2 text-right">
<div class="checkbox-line-height mb-half">(13)</div>
</div>
</div>
</label></div>
<div><label class="pb-0">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click x-checkbox-select-all-initialized" ue="checkbox-select-all" data-checkbox-select-all-selector=".js-select-listener-category_ids-4"
data-checkbox-select-all-uncheck-parent="true"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"category_ids","value":"Intelligent Virtual Assistants","name":"Event::Products::Filter"}"
type="checkbox" value="2437" name="filters[category_ids][]" id="filters_category_ids_2437">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">Intelligent Virtual Assistants</div>
</div>
</div>
</div>
<div class="cell small-2 text-right">
<div class="checkbox-line-height mb-half">(14)</div>
</div>
</div>
</label></div>
<div><label class="pb-0">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click x-checkbox-select-all-initialized" ue="checkbox-select-all" data-checkbox-select-all-selector=".js-select-listener-category_ids-5"
data-checkbox-select-all-uncheck-parent="true"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"category_ids","value":"Proactive Customer Retention","name":"Event::Products::Filter"}"
type="checkbox" value="1003539" name="filters[category_ids][]" id="filters_category_ids_1003539">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">Proactive Customer Retention</div>
</div>
</div>
</div>
<div class="cell small-2 text-right">
<div class="checkbox-line-height mb-half">(19)</div>
</div>
</div>
</label></div>
</fieldset>
</div>
</li>
</ul>
</li>
</ul>
</div>
</div>
<div class="cell">
<div class="filter-group p-0">
<ul class="dropdown menu x-dropdown-menu-initialized" ue="dropdown-menu" role="menubar" data-dropdown-menu="0wrgaq-dropdown-menu">
<li role="menuitem" class="is-dropdown-submenu-parent opens-right" aria-haspopup="true" aria-label="">
<div class="menu">
<div class="ellipsis-dynamic-wrapper">
<div class="filter-group__optimized-menu" role="listbox" tabindex="0">Industry<svg xmlns="http://www.w3.org/2000/svg" contain="paint" buffered-rendering="static" viewBox="0 0 10 10"
class="tiny c-midnight-80 r-180 icon-chevron-thin nessy-only" aria-labelledby="icon-label-c1b88e03697b72398042d88ceaec8a4b" role="img">
<title id="icon-label-c1b88e03697b72398042d88ceaec8a4b">Expand/Collapse Industry Filter</title>
<path d="M10.001 8.015V3.957L5.017.915l-5.016 3v4l5-3z"></path>
</svg></div>
</div>
</div>
<ul class="menu menu--scrollable p-half is-hidden-default submenu is-dropdown-submenu first-sub vertical" data-submenu="" role="menu">
<li class="menu is-submenu-item is-dropdown-submenu-item" role="menuitem">
<div class="text-left">
<fieldset class="callout-fieldset" data-poison-omit=""><label class="text-tiny">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"Computer \u0026 Network Security","name":"Event::Products::Filter"}"
type="checkbox" value="270" name="filters[industry][]" id="filters_industry_270">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis text-tiny">Computer & Network Security</div>
</div>
</div>
</div>
<div class="cell small-2 text-right text-tiny">
<div class="checkbox-line-height mb-half">(6)</div>
</div>
</div>
</label><label class="text-tiny">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"Computer Software","name":"Event::Products::Filter"}"
type="checkbox" value="274" name="filters[industry][]" id="filters_industry_274">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis text-tiny">Computer Software</div>
</div>
</div>
</div>
<div class="cell small-2 text-right text-tiny">
<div class="checkbox-line-height mb-half">(6)</div>
</div>
</div>
</label><label class="text-tiny">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"Financial Services","name":"Event::Products::Filter"}"
type="checkbox" value="292" name="filters[industry][]" id="filters_industry_292">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis text-tiny">Financial Services</div>
</div>
</div>
</div>
<div class="cell small-2 text-right text-tiny">
<div class="checkbox-line-height mb-half">(5)</div>
</div>
</div>
</label><label class="text-tiny">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"Information Technology and Services","name":"Event::Products::Filter"}"
type="checkbox" value="313" name="filters[industry][]" id="filters_industry_313">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis text-tiny">Information Technology and Services</div>
</div>
</div>
</div>
<div class="cell small-2 text-right text-tiny">
<div class="checkbox-line-height mb-half">(5)</div>
</div>
</div>
</label><label class="text-tiny">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"Telecommunications","name":"Event::Products::Filter"}"
type="checkbox" value="383" name="filters[industry][]" id="filters_industry_383">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis text-tiny">Telecommunications</div>
</div>
</div>
</div>
<div class="cell small-2 text-right text-tiny">
<div class="checkbox-line-height mb-half">(5)</div>
</div>
</div>
</label><label class="text-tiny">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"Accounting","name":"Event::Products::Filter"}"
type="checkbox" value="250" name="filters[industry][]" id="filters_industry_250">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis text-tiny">Accounting</div>
</div>
</div>
</div>
<div class="cell small-2 text-right text-tiny">
<div class="checkbox-line-height mb-half">(2)</div>
</div>
</div>
</label><label class="text-tiny">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"Automotive","name":"Event::Products::Filter"}"
type="checkbox" value="258" name="filters[industry][]" id="filters_industry_258">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis text-tiny">Automotive</div>
</div>
</div>
</div>
<div class="cell small-2 text-right text-tiny">
<div class="checkbox-line-height mb-half">(2)</div>
</div>
</div>
</label><label class="text-tiny">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"E-Learning","name":"Event::Products::Filter"}"
type="checkbox" value="284" name="filters[industry][]" id="filters_industry_284">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis text-tiny">E-Learning</div>
</div>
</div>
</div>
<div class="cell small-2 text-right text-tiny">
<div class="checkbox-line-height mb-half">(1)</div>
</div>
</div>
</label><label class="text-tiny">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"Higher Education","name":"Event::Products::Filter"}"
type="checkbox" value="305" name="filters[industry][]" id="filters_industry_305">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis text-tiny">Higher Education</div>
</div>
</div>
</div>
<div class="cell small-2 text-right text-tiny">
<div class="checkbox-line-height mb-half">(1)</div>
</div>
</div>
</label><label class="text-tiny">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"Marketing and Advertising","name":"Event::Products::Filter"}"
type="checkbox" value="333" name="filters[industry][]" id="filters_industry_333">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis text-tiny">Marketing and Advertising</div>
</div>
</div>
</div>
<div class="cell small-2 text-right text-tiny">
<div class="checkbox-line-height mb-half">(1)</div>
</div>
</div>
</label><label class="text-tiny">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"Medical Devices","name":"Event::Products::Filter"}"
type="checkbox" value="336" name="filters[industry][]" id="filters_industry_336">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis text-tiny">Medical Devices</div>
</div>
</div>
</div>
<div class="cell small-2 text-right text-tiny">
<div class="checkbox-line-height mb-half">(1)</div>
</div>
</div>
</label><label class="text-tiny">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"Music","name":"Event::Products::Filter"}"
type="checkbox" value="343" name="filters[industry][]" id="filters_industry_343">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis text-tiny">Music</div>
</div>
</div>
</div>
<div class="cell small-2 text-right text-tiny">
<div class="checkbox-line-height mb-half">(1)</div>
</div>
</div>
</label><label class="text-tiny">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"Pharmaceuticals","name":"Event::Products::Filter"}"
type="checkbox" value="354" name="filters[industry][]" id="filters_industry_354">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis text-tiny">Pharmaceuticals</div>
</div>
</div>
</div>
<div class="cell small-2 text-right text-tiny">
<div class="checkbox-line-height mb-half">(1)</div>
</div>
</div>
</label><label class="text-tiny">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"Retail","name":"Event::Products::Filter"}"
type="checkbox" value="375" name="filters[industry][]" id="filters_industry_375">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis text-tiny">Retail</div>
</div>
</div>
</div>
<div class="cell small-2 text-right text-tiny">
<div class="checkbox-line-height m-0">(1)</div>
</div>
</div>
</label></fieldset>
</div>
</li>
</ul>
</li>
</ul>
</div>
</div>
<div class="cell">
<div class="filter-group p-0">
<ul class="dropdown menu x-dropdown-menu-initialized" ue="dropdown-menu" role="menubar" data-dropdown-menu="boss21-dropdown-menu">
<li role="menuitem" class="is-dropdown-submenu-parent opens-right" aria-haspopup="true" aria-label="">
<div class="menu">
<div class="ellipsis-dynamic-wrapper">
<div class="filter-group__optimized-menu" role="listbox" tabindex="0">Region<svg xmlns="http://www.w3.org/2000/svg" contain="paint" buffered-rendering="static" viewBox="0 0 10 10"
class="tiny c-midnight-80 r-180 icon-chevron-thin nessy-only" aria-labelledby="icon-label-6cf7cfce0296ea5ae219ed624c7c6e29" role="img">
<title id="icon-label-6cf7cfce0296ea5ae219ed624c7c6e29">Expand/Collapse Region Filter</title>
<path d="M10.001 8.015V3.957L5.017.915l-5.016 3v4l5-3z"></path>
</svg></div>
</div>
</div>
<ul class="menu menu--scrollable p-half is-hidden-default submenu is-dropdown-submenu first-sub vertical" data-submenu="" role="menu">
<li class="menu is-submenu-item is-dropdown-submenu-item" role="menuitem">
<div class="text-left">
<fieldset class="callout-fieldset">
<div><label class="pb-0">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click x-checkbox-select-all-initialized" ue="checkbox-select-all" data-checkbox-select-all-selector=".js-select-listener-region-0"
data-checkbox-select-all-uncheck-parent="true"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"region","value":"North America","name":"Event::Products::Filter"}"
type="checkbox" value="North America" name="filters[region][]" id="filters_region_north_america">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">North America</div>
</div>
</div>
</div>
<div class="cell small-2 text-right">
<div class="checkbox-line-height mb-half">(29)</div>
</div>
</div>
</label><label class="ml-2 pb-0">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-select-listener-region-0 js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"region","value":"United States","name":"Event::Products::Filter"}"
type="checkbox" value="United States" name="filters[country][]" id="filters_country_united_states">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">United States</div>
</div>
</div>
</div>
<div class="cell small-2 text-right">
<div class="checkbox-line-height mb-half">(27)</div>
</div>
</div>
</label><label class="ml-2 pb-0">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-select-listener-region-0 js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"region","value":"Canada","name":"Event::Products::Filter"}"
type="checkbox" value="Canada" name="filters[country][]" id="filters_country_canada">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">Canada</div>
</div>
</div>
</div>
<div class="cell small-2 text-right">
<div class="checkbox-line-height mb-half">(2)</div>
</div>
</div>
</label></div>
<div><label class="pb-0">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click x-checkbox-select-all-initialized" ue="checkbox-select-all" data-checkbox-select-all-selector=".js-select-listener-region-1"
data-checkbox-select-all-uncheck-parent="true"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"region","value":"Asia","name":"Event::Products::Filter"}"
type="checkbox" value="Asia" name="filters[region][]" id="filters_region_asia">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">Asia</div>
</div>
</div>
</div>
<div class="cell small-2 text-right">
<div class="checkbox-line-height mb-half">(4)</div>
</div>
</div>
</label><label class="ml-2 pb-0">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-select-listener-region-1 js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"region","value":"India","name":"Event::Products::Filter"}"
type="checkbox" value="India" name="filters[country][]" id="filters_country_india">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">India</div>
</div>
</div>
</div>
<div class="cell small-2 text-right">
<div class="checkbox-line-height mb-half">(3)</div>
</div>
</div>
</label><label class="ml-2 pb-0">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-select-listener-region-1 js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"region","value":"Singapore","name":"Event::Products::Filter"}"
type="checkbox" value="Singapore" name="filters[country][]" id="filters_country_singapore">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">Singapore</div>
</div>
</div>
</div>
<div class="cell small-2 text-right">
<div class="checkbox-line-height mb-half">(1)</div>
</div>
</div>
</label></div>
<div><label class="pb-0">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click x-checkbox-select-all-initialized" ue="checkbox-select-all" data-checkbox-select-all-selector=".js-select-listener-region-2"
data-checkbox-select-all-uncheck-parent="true"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"region","value":"Europe","name":"Event::Products::Filter"}"
type="checkbox" value="Europe" name="filters[region][]" id="filters_region_europe">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">Europe</div>
</div>
</div>
</div>
<div class="cell small-2 text-right">
<div class="checkbox-line-height mb-half">(3)</div>
</div>
</div>
</label><label class="ml-2 pb-0">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-select-listener-region-2 js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"region","value":"United Kingdom","name":"Event::Products::Filter"}"
type="checkbox" value="United Kingdom" name="filters[country][]" id="filters_country_united_kingdom">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">United Kingdom</div>
</div>
</div>
</div>
<div class="cell small-2 text-right">
<div class="checkbox-line-height mb-half">(2)</div>
</div>
</div>
</label><label class="ml-2 pb-0">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-select-listener-region-2 js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"region","value":"Belgium","name":"Event::Products::Filter"}"
type="checkbox" value="Belgium" name="filters[country][]" id="filters_country_belgium">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">Belgium</div>
</div>
</div>
</div>
<div class="cell small-2 text-right">
<div class="checkbox-line-height mb-half">(1)</div>
</div>
</div>
</label></div>
<div><label class="pb-0">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-log-click x-checkbox-select-all-initialized" ue="checkbox-select-all" data-checkbox-select-all-selector=".js-select-listener-region-3"
data-checkbox-select-all-uncheck-parent="true"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"region","value":"Latin America","name":"Event::Products::Filter"}"
type="checkbox" value="Latin America" name="filters[region][]" id="filters_region_latin_america">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">Latin America</div>
</div>
</div>
</div>
<div class="cell small-2 text-right">
<div class="checkbox-line-height mb-half">(2)</div>
</div>
</div>
</label><label class="ml-2 pb-0">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-select-listener-region-3 js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"region","value":"Colombia","name":"Event::Products::Filter"}"
type="checkbox" value="Colombia" name="filters[country][]" id="filters_country_colombia">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">Colombia</div>
</div>
</div>
</div>
<div class="cell small-2 text-right">
<div class="checkbox-line-height mb-half">(1)</div>
</div>
</div>
</label><label class="ml-2 pb-0">
<div class="grid-x">
<div class="cell small-10 x-review-filter-item"><input class="m-0 checkbox js-select-listener-region-3 js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"region","value":"Costa Rica","name":"Event::Products::Filter"}"
type="checkbox" value="Costa Rica" name="filters[country][]" id="filters_country_costa_rica">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">Costa Rica</div>
</div>
</div>
</div>
<div class="cell small-2 text-right">
<div class="checkbox-line-height mb-half">(1)</div>
</div>
</div>
</label></div>
</fieldset>
</div>
</li>
</ul>
</li>
</ul>
</div>
</div>
</div>
</div>
<div class="cell large-3">
<div class="mb-half">
<div class="logo-wrap inline-block"><img class="linkedin-logo--small" alt="LinkedIn®" title="LinkedIn®" height="13" width="55" src="/assets/linkedin-full-d339f7bcbb8978023de3e39a10aba81f3e9773b94ee5526607068b0745217d2b.svg"></div>
<div class="inline-block text-tiny fw-semibold ml-4th">Connections</div>
</div><span data-connection-status-product-id="122911" ue="connection-status">
<div>
<div>
<span ue="tooltip" title="Searching for reviews from your network" class="less switch tiny">
<input id="connection-switch" type="checkbox" class="switch-input" name="sc" value="on" title="LinkedIn Connections">
<label for="connection-switch" class="
cursor-progress
switch-paddle
switch-paddle--circle
border-radius">
<div class="switch-inactive color-dark-gray">OFF</div>
</label>
</span>
</div>
</div>
</span>
</div>
</div>
<div class="filters--product__keyphrase-container">
<div class="l4">Popular Mentions</div>
<div class="overflow-scrollbar-auto max-h-32 x-max-height-expand-initialized"
data-max-height-expand-show-less-text="Show Less<svg xmlns="http://www.w3.org/2000/svg" contain="paint" buffered-rendering="static" viewBox="0 0 10 10" class="ml-half pt-4th icon-chevron-thin nessy-only" aria-hidden="true" focusable="false" role="presentation"><path d="M10.001 8.015V3.957L5.017.915l-5.016 3v4l5-3z"></path></svg>"
data-max-height-expand-show-more-text="Show More<svg xmlns="http://www.w3.org/2000/svg" contain="paint" buffered-rendering="static" viewBox="0 0 10 10" class="ml-half pb-4th r-180 icon-chevron-thin nessy-only" aria-hidden="true" focusable="false" role="presentation"><path d="M10.001 8.015V3.957L5.017.915l-5.016 3v4l5-3z"></path></svg>"
data-max-height-expand-theme="white" data-max-height-expand-type="show more height revealer" ue="max-height-expand">
<div class="sr-only" tabindex="0">The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.</div>
<div class="radios"><label class="radios__button"><input checked="checked" class="radios__input" name="filters[keyphrases]" type="radio" value="">
<div class="radios__text">
<div class="filters--product__keyphrase-tag">All reviews</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="knowledge">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"knowledge","name":"Event::Products::Filter"}">
Knowledge</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="flow">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"flow","name":"Event::Products::Filter"}">
Flow</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="team">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"team","name":"Event::Products::Filter"}">
Team</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="customer service">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"customer service","name":"Event::Products::Filter"}">
Customer service</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="ai service desk">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"ai service desk","name":"Event::Products::Filter"}">
Ai service desk</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="user experience">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"user experience","name":"Event::Products::Filter"}">
User experience</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="help">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"help","name":"Event::Products::Filter"}">
Help</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="knowledge content">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"knowledge content","name":"Event::Products::Filter"}">
Knowledge content</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="ai">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"ai","name":"Event::Products::Filter"}">
Ai</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="customers">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"customers","name":"Event::Products::Filter"}">
Customers</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="support agents">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"support agents","name":"Event::Products::Filter"}">
Support agents</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="support">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"support","name":"Event::Products::Filter"}">
Support</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="self">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"self","name":"Event::Products::Filter"}">
Self</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="experience">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"experience","name":"Event::Products::Filter"}">
Experience</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="features">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"features","name":"Event::Products::Filter"}">
Features</div>
</div>
</label></div>
</div>
</div>
<div class="filter-summary filter-summary--no-border grid-x d-f ai-c">
<div class="sr-only" tabindex="0">The next elements are filters and will change the displayed results once they are selected.</div>
<div aria-atomic="true" aria-live="polite" class="cell small-9 c-midnight-100">Showing <strong>38</strong> Aisera reviews</div>
<div class="cell small-3 d-f ai-c position-relative jc-fe">
<div class="pl-1"><select name="order" id="order" class="select--small--chevron js-log-change"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","name":"Event::Products::SortReviews"}"
title="Sort By">
<option selected="selected" value="g2_default">G2 Sort</option>
<option value="most_recent">Most Recent</option>
<option value="least_recent">Least Recent</option>
<option value="most_helpful">Most Helpful</option>
<option value="highest_rated">Highest Rated</option>
<option value="lowest_rated">Lowest Rated</option>
<option value="least_helpful">Least Helpful</option>
</select></div>
</div>
</div>
<div class="f-1">
<div class="input-with-icon">
<div class="input-with-icon__icon"><svg xmlns="http://www.w3.org/2000/svg" contain="paint" buffered-rendering="static" viewBox="0 0 512 512" class="icon-search nessy-only" aria-labelledby="icon-label-b7e404c56401facf2f8b32189aed3268"
role="img">
<title id="icon-label-b7e404c56401facf2f8b32189aed3268">Search 38 reviews</title>
<path
d="M496 436L375 333c-13-12-26-17-37-16 29-34 46-77 46-125C384 86 298 0 192 0S0 86 0 192s86 192 192 192c48 0 91-17 125-46-1 11 4 24 16 37l103 121c17 20 46 21 64 4 17-18 16-47-4-64zM192 320c-71 0-128-57-128-128S121 64 192 64s128 57 128 128-57 128-128 128z">
</path>
</svg></div><input type="text" name="filters[comment_answer_values]" id="filters_comment_answer_values" placeholder="Search 38 reviews" class="input-with-icon__input text-small mb-0 border-radius js-log-change"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"review_search_box","name":"Event::Products::Filter"}">
</div><button class="d-n"></button>
</div>
</form>
GET /products/aisera/reviews
<form class="pjax-form x-submit-on-change-initialized" id="edit_product_122911" ue="submit-on-change" data-pjax-loading-class="has-nested-loading" data-pjax-replace="true" data-pjax-scroll-to="false" action="/products/aisera/reviews"
accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off">
<div class="input-with-icon">
<div class="input-with-icon__icon"><svg xmlns="http://www.w3.org/2000/svg" contain="paint" buffered-rendering="static" viewBox="0 0 512 512" class="icon-search nessy-only" aria-labelledby="icon-label-28e87a6935df9b14989f2bb04901cdd6" role="img">
<title id="icon-label-28e87a6935df9b14989f2bb04901cdd6">Search 38 reviews</title>
<path
d="M496 436L375 333c-13-12-26-17-37-16 29-34 46-77 46-125C384 86 298 0 192 0S0 86 0 192s86 192 192 192c48 0 91-17 125-46-1 11 4 24 16 37l103 121c17 20 46 21 64 4 17-18 16-47-4-64zM192 320c-71 0-128-57-128-128S121 64 192 64s128 57 128 128-57 128-128 128z">
</path>
</svg></div><input type="text" name="filters[comment_answer_values]" id="filters_comment_answer_values" placeholder="Search 38 reviews" class="input-with-icon__input text-small mb-0 border-radius js-log-change"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"review_search_box","name":"Event::Products::Filter"}">
</div>
<div class="filters--product__keyphrase-container">
<div class="l4">Popular Mentions</div>
<div class="overflow-scrollbar-auto max-h-32 x-max-height-expand-initialized"
data-max-height-expand-show-less-text="Show Less<svg xmlns="http://www.w3.org/2000/svg" contain="paint" buffered-rendering="static" viewBox="0 0 10 10" class="ml-half pt-4th icon-chevron-thin nessy-only" aria-hidden="true" focusable="false" role="presentation"><path d="M10.001 8.015V3.957L5.017.915l-5.016 3v4l5-3z"></path></svg>"
data-max-height-expand-show-more-text="Show More<svg xmlns="http://www.w3.org/2000/svg" contain="paint" buffered-rendering="static" viewBox="0 0 10 10" class="ml-half pb-4th r-180 icon-chevron-thin nessy-only" aria-hidden="true" focusable="false" role="presentation"><path d="M10.001 8.015V3.957L5.017.915l-5.016 3v4l5-3z"></path></svg>"
data-max-height-expand-theme="white" data-max-height-expand-type="show more height revealer" ue="max-height-expand">
<div class="sr-only" tabindex="0">The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.</div>
<div class="radios"><label class="radios__button"><input checked="checked" class="radios__input" name="filters[keyphrases]" type="radio" value="">
<div class="radios__text">
<div class="filters--product__keyphrase-tag">All reviews</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="knowledge">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"knowledge","name":"Event::Products::Filter"}">
Knowledge</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="flow">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"flow","name":"Event::Products::Filter"}">
Flow</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="team">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"team","name":"Event::Products::Filter"}">
Team</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="customer service">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"customer service","name":"Event::Products::Filter"}">
Customer service</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="ai service desk">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"ai service desk","name":"Event::Products::Filter"}">
Ai service desk</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="user experience">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"user experience","name":"Event::Products::Filter"}">
User experience</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="help">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"help","name":"Event::Products::Filter"}">
Help</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="knowledge content">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"knowledge content","name":"Event::Products::Filter"}">
Knowledge content</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="ai">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"ai","name":"Event::Products::Filter"}">
Ai</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="customers">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"customers","name":"Event::Products::Filter"}">
Customers</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="support agents">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"support agents","name":"Event::Products::Filter"}">
Support agents</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="support">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"support","name":"Event::Products::Filter"}">
Support</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="self">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"self","name":"Event::Products::Filter"}">
Self</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="experience">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"experience","name":"Event::Products::Filter"}">
Experience</div>
</div>
</label><label class="radios__button"><input class="radios__input" name="filters[keyphrases]" type="radio" value="features">
<div class="radios__text">
<div class="filters--product__keyphrase-tag js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"NLP","value":"features","name":"Event::Products::Filter"}">
Features</div>
</div>
</label></div>
</div>
</div>
<div class="filter-summary filter-summary--no-border d-f text-normal jc-sb ai-c">
<div>Showing <strong>38</strong> reviews</div>
<div class="ml-half x-slide-in-initialized" data-slide-in-disallow-scroll="true" ue="slide-in">
<div class="btn btn--flat btn--hollow js-slide-toggle"><svg xmlns="http://www.w3.org/2000/svg" contain="paint" buffered-rendering="static" viewBox="0 0 512 512" class="icon-filter nessy-only"
aria-labelledby="icon-label-210f91e818d122f38b6c3bdd19ef77d2" role="img">
<title id="icon-label-210f91e818d122f38b6c3bdd19ef77d2">Filter</title>
<path d="M0 64l192 192v192l128-32V256L512 64z"></path>
</svg><span class="mr-half">Filter Reviews</span></div>
<div class="slide-in__overlay slide-in__overlay--with-content js-overlay js-slide-toggle"></div>
<div class="js-slide-in js-slide-in--right slide-in slide-in--right p-f">
<div class="hide-for-large slide-in--top-right">
<div class="js-slide-toggle">
<div class="filter__header"><span>Filter Reviews</span><svg xmlns="http://www.w3.org/2000/svg" contain="paint" buffered-rendering="static" viewBox="0 0 512 512" class="large icon-angle-down nessy-only" aria-hidden="true" focusable="false"
role="presentation">
<path d="M399 210c0 3-1 5-3 7L263 350c-2 2-5 3-7 3s-5-1-7-3L116 217c-2-2-3-4-3-7 0-2 1-4 3-6l15-15c1-1 4-2 6-2 3 0 5 1 7 2l112 113 112-113c2-1 4-2 7-2 2 0 5 1 6 2l15 15c2 2 3 4 3 6z"></path>
</svg></div>
</div>
<a class="show-more revealer x-revealer-initialized" data-revealer-target="#90a6ad9cda292519ed59f0a03268cbc9" ue="revealer"><div class="filter filter__name x-review-sort-dropdown">Sort by<div class="more"><svg xmlns="http://www.w3.org/2000/svg" contain="paint" buffered-rendering="static" viewBox="0 0 512 512" class="large icon-angle-down nessy-only"><path d="M399 210c0 3-1 5-3 7L263 350c-2 2-5 3-7 3s-5-1-7-3L116 217c-2-2-3-4-3-7 0-2 1-4 3-6l15-15c1-1 4-2 6-2 3 0 5 1 7 2l112 113 112-113c2-1 4-2 7-2 2 0 5 1 6 2l15 15c2 2 3 4 3 6z"></path></svg></div><div class="less"><svg xmlns="http://www.w3.org/2000/svg" contain="paint" buffered-rendering="static" viewBox="0 0 512 512" class="large icon-angle-up nessy-only"><path d="M399 338c0 3-1 5-3 7l-15 14c-1 2-4 3-6 3-3 0-5-1-7-3L256 247 144 359c-2 2-4 3-7 3-2 0-5-1-6-3l-15-14c-2-2-3-4-3-7 0-2 1-4 3-6l133-133c2-2 5-3 7-3s5 1 7 3l133 133c2 2 3 4 3 6z"></path></svg></div></div></a>
<div class="filter filter__values hide-if-js" id="90a6ad9cda292519ed59f0a03268cbc9">
<div class="filter__value x-review-sort-item"><label class="fw-semibold text-normal color-dark-gray d-f jc-sb ai-c"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","value":"g2_default","name":"Event::Products::SortReviews"}">
<div>G2 Sort</div>
<div class="radios--blue"><input type="radio" name="order" id="filters_sort_order_g2_default" value="g2_default" class="js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","value":"g2_default","name":"Event::Products::SortReviews"}"
checked="checked">
<div class="radio-label"></div>
</div>
</label></div>
<div class="filter__value x-review-sort-item"><label class="fw-semibold text-normal color-dark-gray d-f jc-sb ai-c"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","value":"most_recent","name":"Event::Products::SortReviews"}">
<div>Most Recent</div>
<div class="radios--blue"><input type="radio" name="order" id="filters_sort_order_most_recent" value="most_recent" class="js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","value":"most_recent","name":"Event::Products::SortReviews"}">
<div class="radio-label"></div>
</div>
</label></div>
<div class="filter__value x-review-sort-item"><label class="fw-semibold text-normal color-dark-gray d-f jc-sb ai-c"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","value":"least_recent","name":"Event::Products::SortReviews"}">
<div>Least Recent</div>
<div class="radios--blue"><input type="radio" name="order" id="filters_sort_order_least_recent" value="least_recent" class="js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","value":"least_recent","name":"Event::Products::SortReviews"}">
<div class="radio-label"></div>
</div>
</label></div>
<div class="filter__value x-review-sort-item"><label class="fw-semibold text-normal color-dark-gray d-f jc-sb ai-c"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","value":"most_helpful","name":"Event::Products::SortReviews"}">
<div>Most Helpful</div>
<div class="radios--blue"><input type="radio" name="order" id="filters_sort_order_most_helpful" value="most_helpful" class="js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","value":"most_helpful","name":"Event::Products::SortReviews"}">
<div class="radio-label"></div>
</div>
</label></div>
<div class="filter__value x-review-sort-item"><label class="fw-semibold text-normal color-dark-gray d-f jc-sb ai-c"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","value":"highest_rated","name":"Event::Products::SortReviews"}">
<div>Highest Rated</div>
<div class="radios--blue"><input type="radio" name="order" id="filters_sort_order_highest_rated" value="highest_rated" class="js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","value":"highest_rated","name":"Event::Products::SortReviews"}">
<div class="radio-label"></div>
</div>
</label></div>
<div class="filter__value x-review-sort-item"><label class="fw-semibold text-normal color-dark-gray d-f jc-sb ai-c"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","value":"lowest_rated","name":"Event::Products::SortReviews"}">
<div>Lowest Rated</div>
<div class="radios--blue"><input type="radio" name="order" id="filters_sort_order_lowest_rated" value="lowest_rated" class="js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","value":"lowest_rated","name":"Event::Products::SortReviews"}">
<div class="radio-label"></div>
</div>
</label></div>
<div class="filter__value x-review-sort-item"><label class="fw-semibold text-normal color-dark-gray d-f jc-sb ai-c"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","value":"least_helpful","name":"Event::Products::SortReviews"}">
<div>Least Helpful</div>
<div class="radios--blue"><input type="radio" name="order" id="filters_sort_order_least_helpful" value="least_helpful" class="js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","value":"least_helpful","name":"Event::Products::SortReviews"}">
<div class="radio-label"></div>
</div>
</label></div>
</div>
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<div class="row collapse x-review-filter-item">
<div class="column"><input class="m-0 checkbox--right checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"Financial Services","name":"Event::Products::Filter"}"
type="checkbox" value="292" name="filters[industry][]" id="filters_industry_292">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">Financial Services</div>
</div>
</div>
</div>
</div>
</label><label class="filter__value">
<div class="row collapse x-review-filter-item">
<div class="column"><input class="m-0 checkbox--right checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"Information Technology and Services","name":"Event::Products::Filter"}"
type="checkbox" value="313" name="filters[industry][]" id="filters_industry_313">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">Information Technology and Services</div>
</div>
</div>
</div>
</div>
</label><label class="filter__value">
<div class="row collapse x-review-filter-item">
<div class="column"><input class="m-0 checkbox--right checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"Telecommunications","name":"Event::Products::Filter"}"
type="checkbox" value="383" name="filters[industry][]" id="filters_industry_383">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">Telecommunications</div>
</div>
</div>
</div>
</div>
</label><label class="filter__value">
<div class="row collapse x-review-filter-item">
<div class="column"><input class="m-0 checkbox--right checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"Accounting","name":"Event::Products::Filter"}"
type="checkbox" value="250" name="filters[industry][]" id="filters_industry_250">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">Accounting</div>
</div>
</div>
</div>
</div>
</label><label class="filter__value">
<div class="row collapse x-review-filter-item">
<div class="column"><input class="m-0 checkbox--right checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"Automotive","name":"Event::Products::Filter"}"
type="checkbox" value="258" name="filters[industry][]" id="filters_industry_258">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">Automotive</div>
</div>
</div>
</div>
</div>
</label><label class="filter__value">
<div class="row collapse x-review-filter-item">
<div class="column"><input class="m-0 checkbox--right checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"E-Learning","name":"Event::Products::Filter"}"
type="checkbox" value="284" name="filters[industry][]" id="filters_industry_284">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">E-Learning</div>
</div>
</div>
</div>
</div>
</label><label class="filter__value">
<div class="row collapse x-review-filter-item">
<div class="column"><input class="m-0 checkbox--right checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"Higher Education","name":"Event::Products::Filter"}"
type="checkbox" value="305" name="filters[industry][]" id="filters_industry_305">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">Higher Education</div>
</div>
</div>
</div>
</div>
</label><label class="filter__value">
<div class="row collapse x-review-filter-item">
<div class="column"><input class="m-0 checkbox--right checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"Marketing and Advertising","name":"Event::Products::Filter"}"
type="checkbox" value="333" name="filters[industry][]" id="filters_industry_333">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">Marketing and Advertising</div>
</div>
</div>
</div>
</div>
</label><label class="filter__value">
<div class="row collapse x-review-filter-item">
<div class="column"><input class="m-0 checkbox--right checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"Medical Devices","name":"Event::Products::Filter"}"
type="checkbox" value="336" name="filters[industry][]" id="filters_industry_336">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">Medical Devices</div>
</div>
</div>
</div>
</div>
</label><label class="filter__value">
<div class="row collapse x-review-filter-item">
<div class="column"><input class="m-0 checkbox--right checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"Music","name":"Event::Products::Filter"}"
type="checkbox" value="343" name="filters[industry][]" id="filters_industry_343">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">Music</div>
</div>
</div>
</div>
</div>
</label><label class="filter__value">
<div class="row collapse x-review-filter-item">
<div class="column"><input class="m-0 checkbox--right checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"Pharmaceuticals","name":"Event::Products::Filter"}"
type="checkbox" value="354" name="filters[industry][]" id="filters_industry_354">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">Pharmaceuticals</div>
</div>
</div>
</div>
</div>
</label><label class="filter__value">
<div class="row collapse x-review-filter-item">
<div class="column"><input class="m-0 checkbox--right checkbox js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"industry","value":"Retail","name":"Event::Products::Filter"}"
type="checkbox" value="375" name="filters[industry][]" id="filters_industry_375">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis">Retail</div>
</div>
</div>
</div>
</div>
</label></fieldset>
</div>
</div>
<a class="show-more revealer x-revealer-initialized" data-revealer-target="#08307a3116dc916b87c9508f877a9d37" ue="revealer"><div class="filter filter__name">Region<div class="more"><svg xmlns="http://www.w3.org/2000/svg" contain="paint" buffered-rendering="static" viewBox="0 0 512 512" class="large icon-angle-down nessy-only"><path d="M399 210c0 3-1 5-3 7L263 350c-2 2-5 3-7 3s-5-1-7-3L116 217c-2-2-3-4-3-7 0-2 1-4 3-6l15-15c1-1 4-2 6-2 3 0 5 1 7 2l112 113 112-113c2-1 4-2 7-2 2 0 5 1 6 2l15 15c2 2 3 4 3 6z"></path></svg></div><div class="less"><svg xmlns="http://www.w3.org/2000/svg" contain="paint" buffered-rendering="static" viewBox="0 0 512 512" class="large icon-angle-up nessy-only"><path d="M399 338c0 3-1 5-3 7l-15 14c-1 2-4 3-6 3-3 0-5-1-7-3L256 247 144 359c-2 2-4 3-7 3-2 0-5-1-6-3l-15-14c-2-2-3-4-3-7 0-2 1-4 3-6l133-133c2-2 5-3 7-3s5 1 7 3l133 133c2 2 3 4 3 6z"></path></svg></div></div></a>
<div class="filter filter__values hide-if-js" id="08307a3116dc916b87c9508f877a9d37">
<div class="text-left">
<fieldset class="callout-fieldset"><label class="filter__value">
<div class="row collapse x-review-filter-item">
<div class="column"><input class="m-0 checkbox--right checkbox js-log-click x-checkbox-select-all-initialized" ue="checkbox-select-all" data-checkbox-select-all-selector=".js-select-listener-mobile-0"
data-checkbox-select-all-uncheck-parent="true"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"region","value":"North America","name":"Event::Products::Filter"}"
type="checkbox" value="North America" name="filters[region][]" id="filters_region_north_america">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis fw-semibold">North America</div>
</div>
</div>
</div>
</div>
</label><label class="filter__value">
<div class="row collapse x-review-filter-item">
<div class="column"><input class="m-0 checkbox--right checkbox js-select-listener-mobile-0 js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"region","value":"United States","name":"Event::Products::Filter"}"
type="checkbox" value="United States" name="filters[country][]" id="filters_country_united_states">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ml-2 ellipsis">United States</div>
</div>
</div>
</div>
</div>
</label><label class="filter__value">
<div class="row collapse x-review-filter-item">
<div class="column"><input class="m-0 checkbox--right checkbox js-select-listener-mobile-0 js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"region","value":"Canada","name":"Event::Products::Filter"}"
type="checkbox" value="Canada" name="filters[country][]" id="filters_country_canada">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ml-2 ellipsis">Canada</div>
</div>
</div>
</div>
</div>
</label><label class="filter__value">
<div class="row collapse x-review-filter-item">
<div class="column"><input class="m-0 checkbox--right checkbox js-log-click x-checkbox-select-all-initialized" ue="checkbox-select-all" data-checkbox-select-all-selector=".js-select-listener-mobile-1"
data-checkbox-select-all-uncheck-parent="true"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"region","value":"Asia","name":"Event::Products::Filter"}"
type="checkbox" value="Asia" name="filters[region][]" id="filters_region_asia">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis fw-semibold">Asia</div>
</div>
</div>
</div>
</div>
</label><label class="filter__value">
<div class="row collapse x-review-filter-item">
<div class="column"><input class="m-0 checkbox--right checkbox js-select-listener-mobile-1 js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"region","value":"India","name":"Event::Products::Filter"}"
type="checkbox" value="India" name="filters[country][]" id="filters_country_india">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ml-2 ellipsis">India</div>
</div>
</div>
</div>
</div>
</label><label class="filter__value">
<div class="row collapse x-review-filter-item">
<div class="column"><input class="m-0 checkbox--right checkbox js-select-listener-mobile-1 js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"region","value":"Singapore","name":"Event::Products::Filter"}"
type="checkbox" value="Singapore" name="filters[country][]" id="filters_country_singapore">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ml-2 ellipsis">Singapore</div>
</div>
</div>
</div>
</div>
</label><label class="filter__value">
<div class="row collapse x-review-filter-item">
<div class="column"><input class="m-0 checkbox--right checkbox js-log-click x-checkbox-select-all-initialized" ue="checkbox-select-all" data-checkbox-select-all-selector=".js-select-listener-mobile-2"
data-checkbox-select-all-uncheck-parent="true"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"region","value":"Europe","name":"Event::Products::Filter"}"
type="checkbox" value="Europe" name="filters[region][]" id="filters_region_europe">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis fw-semibold">Europe</div>
</div>
</div>
</div>
</div>
</label><label class="filter__value">
<div class="row collapse x-review-filter-item">
<div class="column"><input class="m-0 checkbox--right checkbox js-select-listener-mobile-2 js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"region","value":"United Kingdom","name":"Event::Products::Filter"}"
type="checkbox" value="United Kingdom" name="filters[country][]" id="filters_country_united_kingdom">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ml-2 ellipsis">United Kingdom</div>
</div>
</div>
</div>
</div>
</label><label class="filter__value">
<div class="row collapse x-review-filter-item">
<div class="column"><input class="m-0 checkbox--right checkbox js-select-listener-mobile-2 js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"region","value":"Belgium","name":"Event::Products::Filter"}"
type="checkbox" value="Belgium" name="filters[country][]" id="filters_country_belgium">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ml-2 ellipsis">Belgium</div>
</div>
</div>
</div>
</div>
</label><label class="filter__value">
<div class="row collapse x-review-filter-item">
<div class="column"><input class="m-0 checkbox--right checkbox js-log-click x-checkbox-select-all-initialized" ue="checkbox-select-all" data-checkbox-select-all-selector=".js-select-listener-mobile-3"
data-checkbox-select-all-uncheck-parent="true"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"region","value":"Latin America","name":"Event::Products::Filter"}"
type="checkbox" value="Latin America" name="filters[region][]" id="filters_region_latin_america">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ellipsis fw-semibold">Latin America</div>
</div>
</div>
</div>
</div>
</label><label class="filter__value">
<div class="row collapse x-review-filter-item">
<div class="column"><input class="m-0 checkbox--right checkbox js-select-listener-mobile-3 js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"region","value":"Colombia","name":"Event::Products::Filter"}"
type="checkbox" value="Colombia" name="filters[country][]" id="filters_country_colombia">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ml-2 ellipsis">Colombia</div>
</div>
</div>
</div>
</div>
</label><label class="filter__value">
<div class="row collapse x-review-filter-item">
<div class="column"><input class="m-0 checkbox--right checkbox js-select-listener-mobile-3 js-log-click"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","type":"region","value":"Costa Rica","name":"Event::Products::Filter"}"
type="checkbox" value="Costa Rica" name="filters[country][]" id="filters_country_costa_rica">
<div class="checkbox-label">
<div class="ellipsis-dynamic-wrapper">
<div class="ml-2 ellipsis">Costa Rica</div>
</div>
</div>
</div>
</div>
</label></fieldset>
</div>
</div>
</div>
<div class="js-slide-toggle full-width full-height"></div>
</div>
</div>
</div>
</form>
GET https://www.g2.com/gated_content/tokens/c03f34ae-6696-496a-af54-bb4abb8ef85c/external_redirect
<form action="https://www.g2.com/gated_content/tokens/c03f34ae-6696-496a-af54-bb4abb8ef85c/external_redirect" class="display-inline js-log-submit simple-bot-form-active x-simple-bot-form-initialized"
data-event-options="{"product_id":122911,"product_uuid":"7726e100-e644-4460-a695-f1534b5c851e","product":"Aisera","vendor_id":104408,"product_type":"Software","cta_text":"Request a Demo","type":"custom","modal_opened":false,"name":"Event::Products::Cta::Clicked"}"
data-simple-bot-form-action="https://www.g2.com/gated_content/tokens/c03f34ae-6696-496a-af54-bb4abb8ef85c/external_redirect" disabled="disabled" method="get" target="_blank" ue="simple-bot-form"><input type="text" name="email"
style="position:absolute;left:999999%;" tabindex="-1"><input type="hidden" name="_simple_bot_form_dummies" value="["email"]" tabindex="-1"><input type="hidden" name="source_location" id="source_location" value="products#reviews"
autocomplete="off"><button class="js-log-click btn btn--rorange d-f full-width my-0 jc-c" data-loading-text="Redirecting..." title="Request a Demo" ue="loading">Request a Demo</button></form>
GET /identities/start_login
<form class="new_identity simple-bot-form-active x-simple-bot-form-initialized" data-ue-widget="validate simple-bot-form" data-simple-bot-form-action="/identities/start_login" data-simple-bot-form-strategy="require-js"
action="/identities/start_login" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off">
<div class="login-input"><input type="hidden" name="return_to" class="js-return-to" autocomplete="off"><input type="hidden" name="business_email_required" value="false" autocomplete="off"><input type="hidden" name="invite_token"
autocomplete="off"><input placeholder="Business Email" class="input-group-field" data-parsley-required="true" data-parsley-businessemail="false" data-parsley-debounce="1000"
data-parsley-errors-wrapper="<ul class="validated-error-list validated-error-list--center mx-0"></ul>" type="email" name="identity[email]"></div><button class="btn btn--hollow btn--width-auto js-button-submit mt-1"
data-loading-text="Submitting..." type="submit" ue="loading">Next</button>
</form>
GET /identities/start_login
<form class="new_identity simple-bot-form-active x-simple-bot-form-initialized" data-ue-widget="validate simple-bot-form" data-simple-bot-form-action="/identities/start_login" data-simple-bot-form-strategy="require-js"
action="/identities/start_login" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off">
<div class="login-input"><input type="hidden" name="return_to" class="js-return-to" autocomplete="off"><input type="hidden" name="business_email_required" value="true" autocomplete="off"><input type="hidden" name="invite_token"
autocomplete="off"><input placeholder="Business Email" class="input-group-field" data-parsley-required="true" data-parsley-businessemail="true" data-parsley-debounce="1000"
data-parsley-errors-wrapper="<ul class="validated-error-list validated-error-list--center mx-0"></ul>" type="email" name="identity[email]"></div><button class="btn btn--hollow btn--width-auto js-button-submit mt-1"
data-loading-text="Submitting..." type="submit" ue="loading">Next</button>
</form>
GET /identities/start_login
<form class="new_identity simple-bot-form-active x-simple-bot-form-initialized" data-ue-widget="validate simple-bot-form" data-simple-bot-form-action="/identities/start_login" data-simple-bot-form-strategy="require-js"
action="/identities/start_login" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off">
<div class="login-input"><input type="hidden" name="return_to" class="js-return-to" autocomplete="off"><input type="hidden" name="business_email_required" value="true" autocomplete="off"><input type="hidden" name="invite_token"
autocomplete="off"><input placeholder="Business Email" class="input-group-field" data-parsley-required="true" data-parsley-businessemail="true" data-parsley-debounce="1000"
data-parsley-errors-wrapper="<ul class="validated-error-list validated-error-list--center mx-0"></ul>" type="email" name="identity[email]"></div><button class="btn btn--hollow btn--width-auto js-button-submit mt-1"
data-loading-text="Submitting..." type="submit" ue="loading">Next</button>
</form>
POST /user_consents
<form class="new_user_consent x-remote-form-initialized x-set-session-storage-initialized" id="new_user_consent" ue="remote-form set-session-storage"
data-remote-form-options="{"replaceHtml":"true","wrapper":".js-cookie-consent-overlay"}"
data-set-session-storage-options="{"sessionKey":"consent_selected","sessionValue":"true"}" action="/user_consents" accept-charset="UTF-8" data-remote="true" method="post"><input name="utf8" type="hidden"
value="✓" autocomplete="off"><input type="hidden" name="authenticity_token" value="mpXppcQKMmSdF6LxmZpoSUCiIdNdiUIsNuEeNbDPZBI6dwL8DbmC9_2LcQhqmoxyCRx9lIWhCvKW5jxG_teOQw" autocomplete="off"><input value="true" autocomplete="off" type="hidden"
name="user_consent[is_gdpr]" id="user_consent_is_gdpr"><input value="true" autocomplete="off" type="hidden" name="user_consent[granted]" id="user_consent_granted"><input value="cookies" autocomplete="off" type="hidden"
name="user_consent[consent_type]" id="user_consent_consent_type"><input type="submit" name="commit" value="Accept All" class="js-cookie-consent-action btn mb-0 mt-1 mr-1" data-disable-with="Accept All"></form>
POST /user_consents
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Home 2. IT Service Management Tools 3. Aisera 4. Aisera Reviews Editedit Editedit Aisera Show rating breakdown 4.5 out of 5 stars 5 star 76% 4 star 15% 3 star 7% 2 star 0% 1 star 0% See all 38 Aisera reviews * 38 reviews * 3 discussions Favorite Remove from Favorites Claimed Contact Aisera Request a Demo * Product Information * Reviews * Pricing COMMENT ON REVIEW Comment Do not show my name and LinkedIn® picture on this Comment CancelDone AISERA REVIEWS & PRODUCT DETAILS Editadmin AISERA OVERVIEW EDITEDIT What is Aisera? Starting from a global taxonomy and ontology that includes over five billion intents and over one trillion phrases across over 74 languages, Aisera solutions consistently learn to autonomously resolve employee and customer issues through a world-class, contextual understanding of interactions using conversational AI and robotic processing automation. With reinforcement learning at every step of each engagement, Aisera combines user and service behavioral intelligence with supervised and unsupervised NLP, semantic NLU, and NLG for enhanced dialogue flow with users. Only Aisera’s reinforcement learning vastly improves both the employee and customer experience. And that adds up to an exceptional AI service experience across the enterprise. Aisera’s core product offerings include AI Service Desk, AI Customer Service, AI Customer Engagement, AI Customer Intelligence, Conversational AI, Conversational RPA, Ticket AI, AIOps, and Integrations. With industry offerings spanning higher education, accounting, technology, healthcare, fintech, Aisera’s solutions provide the building blocks for enhanced customization and scaling. Show More Aisera Details Website Aisera Discussions Aisera Community Product Description Aisera offers the industry's first proactive, personalized, and predictive AI-powered experience solution that automates operations and support for HR, IT, sales, and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. -------------------------------------------------------------------------------- Seller Details Seller Aisera Company Website aisera.com Year Founded 2017 HQ Location Palo Alto, CA Twitter @aisera_ai 1,282 Twitter followers LinkedIn® Page www.linkedin.com 195 employees on LinkedIn® -------------------------------------------------------------------------------- GA Overview Provided by: Genevieve Alas Marketing Manager at Aisera - We're hiring! 🚀 Show MoreExpand/Collapse Aisera Overview AISERA MEDIA OFFICIAL VIDEOS Editedit Customer Testimonials from Zoom, McAfee, New Jersey Transit, 8x8 and Dave.com Play Aisera Video Play Aisera Video Play Aisera Video Play Aisera Video Play Aisera Video Show MoreShow Less Play Video Play Video Play Video Play Video Play Video OFFICIAL SCREENSHOTS EDITEDIT Show MoreShow Less OFFICIAL DOWNLOADS EDITEDIT Download AI SERVICE DESK Download AI CUSTOMER SERVICE Download CHEGG CASE STUDY (AISD) Download 8X8 CASE STUDY (AICS) Download HOW AI IS TRANSFORMING IT SERVICE DESK AND CUSTOMER SERVICE Show MoreShow Less Answer a few questions to help the Aisera community Have you used Aisera before? YesYesNo AISERA REVIEWS Write a Review Filter reviews The next elements are filters and will change the displayed results once they are selected. 5 star 29 4 star 6 3 star 3 2 star 0 1 star 0 * Company SizeExpand/Collapse Company Size Filter * Small Business (50 or fewer emp.) (8) Mid-Market (51-1000 emp.) (7) Enterprise ( >1000 emp.) (23) * User RoleExpand/Collapse User Role Filter * User (9) Administrator (21) Executive Sponsor (3) Internal Consultant (4) Industry Analyst / Tech Writer (1) * CategoryExpand/Collapse Category Filter * Customer Self-Service (22) Help Desk (13) Chatbots (23) IT Service Management (ITSM) Tools (13) Intelligent Virtual Assistants (14) Proactive Customer Retention (19) * IndustryExpand/Collapse Industry Filter * Computer & Network Security (6) Computer Software (6) Financial Services (5) Information Technology and Services (5) Telecommunications (5) Accounting (2) Automotive (2) E-Learning (1) Higher Education (1) Marketing and Advertising (1) Medical Devices (1) Music (1) Pharmaceuticals (1) Retail (1) * RegionExpand/Collapse Region Filter * North America (29) United States (27) Canada (2) Asia (4) India (3) Singapore (1) Europe (3) United Kingdom (2) Belgium (1) Latin America (2) Colombia (1) Costa Rica (1) Connections OFF Popular Mentions The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed. All reviews Knowledge Flow Team Customer service Ai service desk User experience Help Knowledge content Ai Customers Support agents Support Self Experience Features The next elements are filters and will change the displayed results once they are selected. Showing 38 Aisera reviews G2 Sort Most Recent Least Recent Most Helpful Highest Rated Lowest Rated Least Helpful Search 38 reviews Search 38 reviews Popular Mentions The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed. All reviews Knowledge Flow Team Customer service Ai service desk User experience Help Knowledge content Ai Customers Support agents Support Self Experience Features Showing 38 reviews FilterFilter Reviews Filter Reviews Sort by G2 Sort Most Recent Least Recent Most Helpful Highest Rated Lowest Rated Least Helpful Ratings Company Size Small Business (50 or fewer emp.) Mid-Market (51-1000 emp.) Enterprise ( >1000 emp.) User Role User Administrator Executive Sponsor Internal Consultant Industry Analyst / Tech Writer Category Customer Self-Service Help Desk Chatbots IT Service Management (ITSM) Tools Intelligent Virtual Assistants Proactive Customer Retention Industry Computer & Network Security Computer Software Financial Services Information Technology and Services Telecommunications Accounting Automotive E-Learning Higher Education Marketing and Advertising Medical Devices Music Pharmaceuticals Retail Region North America United States Canada Asia India Singapore Europe United Kingdom Belgium Latin America Colombia Costa Rica Already have Aisera? Write a Review AK Andrea K. Customer Experience Associate Small-Business(50 or fewer emp.) Request Contact Copy Review URL More Options * Report a Concern * Respond as Aisera Validated Reviewer Verified Current User Review source: G2 invite on behalf of seller Incentivized Review Sep 26, 2022 "AISERA IS SURPASSED OUR EXPECTATIONS!" WHAT DO YOU LIKE BEST ABOUT AISERA? We chose Aisera because they can directly integrate with our backend and create workflows that we currently have to do manually. Our main goal is ticket deflection, and to make that work, we require both knowledge-based search and backend integration. Aisera's team has been extremely helpful and a joy to work with. We initially thought launching a chatbot would be a heavy lift for our team. However, we are happy to say that the team at Aisera has worked with us weekly from the very beginning to make this process as smooth as possible. They have been very helpful and attentive to our needs throughout. Kudos to Vasudha and Balaji for that! Review collected by and hosted on G2.com. WHAT DO YOU DISLIKE ABOUT AISERA? Not much to add here! My only comment is that adding intents to new help center articles could/should be a bit easier. While I do understand we have a niche product, setting up the intents required a lot of testing between both of our teams. This is something I brought up to the team and we will work on together. Review collected by and hosted on G2.com. WHAT PROBLEMS IS AISERA SOLVING AND HOW IS THAT BENEFITING YOU? Ticket deflection: helps us provide a more self-serve experience to our users while allowing our team to focus time and energy on less manual tasks and more complex situations. Review collected by and hosted on G2.com. Show More Show Less Helpful? Up Vote0 Down Vote0 Add Comment Add Comment Share Save this Review Remove AE Verified User in E-LearningInformation Enterprise(> 1000 emp.) Copy Review URL More Options * Report a Concern * Respond as Aisera Validated Reviewer Verified Current User Review source: G2 Gives Campaign Incentivized Review Oct 19, 2022 "THEIR BOT ENABLES OUR USERS, THEIR TEAM ENABLES US!" WHAT DO YOU LIKE BEST ABOUT AISERA? The admin console is easy to use! I've been able to jump right into viewing dashboards, viewing unresolved conversations, creating intents, and more. Being able to do this myself has saved a lot of time and resources, for both Aisera and Chegg. Review collected by and hosted on G2.com. WHAT DO YOU DISLIKE ABOUT AISERA? The bot is very admin- and technician-friendly, but could be a bit more user-friendly. Like if the bot is integrated into ServiceNow, which knows if a user has a Mac or a PC, why would the bot ask the user to choose between Mac or PC password reset articles? (Maybe this is a problem with Chegg's integration or ServiceNow's abilities; apologies if so.) Review collected by and hosted on G2.com. WHAT PROBLEMS IS AISERA SOLVING AND HOW IS THAT BENEFITING YOU? After about a year of reviewing unresolved conversations, we were starting to wish the bot's AI would improve a bit more. Then, Aisera tells us we're about to receive an AI upgrade! Perfect timing, and exactly what we needed. They offered without us even having to ask. Review collected by and hosted on G2.com. Show More Show Less Helpful? Up Vote0 Down Vote0 Add Comment Add Comment Share Save this Review Remove EL Elisa L. Training and Deflection Manager Mid-Market(51-1000 emp.) Request Contact Copy Review URL More Options * Report a Concern * Respond as Aisera Validated Reviewer Verified Current User Review source: G2 invite on behalf of seller Incentivized Review Aug 25, 2022(Original May 20, 2022) "SUPPORT CHATBOT" WHAT DO YOU LIKE BEST ABOUT AISERA? Aisera has been great to work with, they are very accommodating, attentive and do very well with collaboration. Review collected by and hosted on G2.com. WHAT DO YOU DISLIKE ABOUT AISERA? Would like a more organized format for projects that need to be completed so both sides know where the progress is and what needs to be completed. Need better organization around project timelines and commitments for changes. Review collected by and hosted on G2.com. WHAT PROBLEMS IS AISERA SOLVING AND HOW IS THAT BENEFITING YOU? Deflection, metrics and getting our content where it needs to be. Recently Translation has been brought to the table. Review collected by and hosted on G2.com. Show More Show Less Helpful? Up Vote0 Down Vote0 Add Comment Add Comment Share Save this Review Remove AH Verified User in Higher EducationInformation Enterprise(> 1000 emp.) Copy Review URL More Options * Report a Concern * Respond as Aisera Validated Reviewer Verified Current User Review source: G2 invite on behalf of seller Incentivized Review May 20, 2022(Original May 18, 2022) "REQUIRES WORK TO MAXIMIZE THE BENEFIT" WHAT DO YOU LIKE BEST ABOUT AISERA? Our contacts at Aisera are nice and helpful. The bot is also polished in its external appearance and has a lot of customizability in its settings. If we had the time and resources to build it out, I think it could be more useful. Review collected by and hosted on G2.com. WHAT DO YOU DISLIKE ABOUT AISERA? Reviewing requests and editing intents is not maintainable for us unless we have a dedicated team to review requests each week. The initial pitch involved intelligent AI that would analyze our tickets, our knowledge base, and our service catalog and could help recommend solutions to us within our ticketing system. However, those and other features either didn't come to fruition, took more than a year, or would take a lot of work on our end to get up and running. Review collected by and hosted on G2.com. WHAT PROBLEMS IS AISERA SOLVING AND HOW IS THAT BENEFITING YOU? We are trying to intercept questions before they become tickets. A chatbot is a friendlier way for users to search our knowledge base. However, I don't believe that the chatbot has made a large difference. We have a low volume of use and a decent percentage of questions are not answered correctly or unanswerable through a chatbot. Review collected by and hosted on G2.com. Show More Show Less Helpful? Up Vote1 Down Vote0 Add Comment Add Comment Share Save this Review Remove GR Gonzalo R. Support Specialist Small-Business(50 or fewer emp.) Request Contact Copy Review URL More Options * Report a Concern * Respond as Aisera Validated Reviewer Review source: G2 Gives Campaign Incentivized Review Oct 11, 2022 "HELP DESK" WHAT DO YOU LIKE BEST ABOUT AISERA? easy to learn and easy to use. i would recommend it to anyone that wants to use it at work. we have been using it with no issues so far and it has been great to use Review collected by and hosted on G2.com. WHAT DO YOU DISLIKE ABOUT AISERA? not in too many markets, it has been hard to use with some cloud companies that do not work with this software yet, and so we have to have use some work arounds Review collected by and hosted on G2.com. WHAT PROBLEMS IS AISERA SOLVING AND HOW IS THAT BENEFITING YOU? chat bot has made help desk a lot easier to use Review collected by and hosted on G2.com. Show More Show Less Helpful? Up Vote0 Down Vote0 Add Comment Add Comment Share Save this Review Remove TR Tavis R. Sr. Director, Global Technical Solutions Mid-Market(51-1000 emp.) Request Contact Copy Review URL More Options * Report a Concern * Respond as Aisera Validated Reviewer Verified Current User Review source: G2 invite on behalf of seller Incentivized Review May 23, 2022 "EASY SETUP, GREAT SERVICE, AND THE PRODUCT WORKS AS ADVERTISED." WHAT DO YOU LIKE BEST ABOUT AISERA? The support team at Aisera is extremely responsive, the onboarding was a breeze, and the product simply works. Review collected by and hosted on G2.com. WHAT DO YOU DISLIKE ABOUT AISERA? nothing, totally satisfied with the product. Review collected by and hosted on G2.com. RECOMMENDATIONS TO OTHERS CONSIDERING AISERA: If you are looking for a great product with a highly motivated support team, look no further! Review collected by and hosted on G2.com. WHAT PROBLEMS IS AISERA SOLVING AND HOW IS THAT BENEFITING YOU? Aisera lets us intelligently provide self-serve support to our customers. We have seen high deflection rates and are able to quickly identify knowledge gaps. This alleviates pressures on support agents, drives down costs, and still allows us to provide a high quality support experience. Review collected by and hosted on G2.com. Show More Show Less Helpful? Up Vote0 Down Vote0 Add Comment Add Comment Share Save this Review Remove IT Verified User in TelecommunicationsInformation Enterprise(> 1000 emp.) Copy Review URL More Options * Report a Concern * Respond as Aisera Validated Reviewer Review source: G2 Gives Campaign Incentivized Review Aug 30, 2022 "MOVING FORWARD" WHAT DO YOU LIKE BEST ABOUT AISERA? The technology is really interesting and now that we have an established team from Aisera, there has been a lot of open communication in terms of matching our needs and expectations. Review collected by and hosted on G2.com. WHAT DO YOU DISLIKE ABOUT AISERA? The beginning communication was very choppy and inconsistent. It seems that the company is going through a transition in size and their people are working on several things at once and are potentially overburdened. Review collected by and hosted on G2.com. WHAT PROBLEMS IS AISERA SOLVING AND HOW IS THAT BENEFITING YOU? Handling time and knowledge transfer improvements between our agents and customers. Improving the speed at which customers are receiving support online. Improving the experience for our agents in finding accurate information. Review collected by and hosted on G2.com. Show More Show Less Helpful? Up Vote0 Down Vote0 Add Comment Add Comment Share Save this Review Remove AA Verified User in AutomotiveInformation Small-Business(50 or fewer emp.) Copy Review URL More Options * Report a Concern * Respond as Aisera Validated Reviewer Review source: Organic Sep 15, 2022 "MAKING BIG MOVES" WHAT DO YOU LIKE BEST ABOUT AISERA? Aisera has an excellent support team. Quite simply they are there when you need them. Review collected by and hosted on G2.com. WHAT DO YOU DISLIKE ABOUT AISERA? I can't think of any downside to a team that works with you and for you. Review collected by and hosted on G2.com. WHAT PROBLEMS IS AISERA SOLVING AND HOW IS THAT BENEFITING YOU? Aisera helps us to support to our customers while giving our own staff the ability to focus on our growing company. Aisera staff and our support staff can address concerns that develop, immediately to close gaps in processing and expansion. Review collected by and hosted on G2.com. Show More Show Less Helpful? Up Vote0 Down Vote0 Add Comment Add Comment Share Save this Review Remove UC Verified User in Computer SoftwareInformation Enterprise(> 1000 emp.) Copy Review URL More Options * Report a Concern * Respond as Aisera Validated Reviewer Review source: G2 invite on behalf of seller Incentivized Review May 18, 2022 "A VERY GOOD CONVERSATION AI PLATFORM WITH A GREAT VISUALIZATION TOOL FOR THE WORKFLOWS" WHAT DO YOU LIKE BEST ABOUT AISERA? The thing I liked the most is the Visualization of the Knowledge and Action flows that we create. It is way ahead of anything that is currently available in the market Review collected by and hosted on G2.com. WHAT DO YOU DISLIKE ABOUT AISERA? More documentation on using the various features within Aisera would be beneficial. For instance, I have been asked by some business users on steps to set up a simple knowledge flow and to modify some minor text within the flow by themselves. But I couldn't share any tutorial or document that could help them get started. Review collected by and hosted on G2.com. WHAT PROBLEMS IS AISERA SOLVING AND HOW IS THAT BENEFITING YOU? For now, we are using it to deflect the support requests by providing necessary info to the end user through self-service. Providing support to the users by crawling through KB is extremely useful as it get us going without much of setup time. Review collected by and hosted on G2.com. Show More Show Less Helpful? Up Vote0 Down Vote0 Add Comment Add Comment Share Save this Review Remove UF Verified User in Financial ServicesInformation Enterprise(> 1000 emp.) Copy Review URL More Options * Report a Concern * Respond as Aisera Validated Reviewer Verified Current User Review source: Seller invite Incentivized Review Jun 09, 2022 "SNAP IT BOT" WHAT DO YOU LIKE BEST ABOUT AISERA? I like to see that our work is in production and the company has been able to use it, this work is going to help us a lot in dealing with user issues. Review collected by and hosted on G2.com. WHAT DO YOU DISLIKE ABOUT AISERA? It annoys me that we cannot solve everything that is requested of us through our work, but there are some things that are out of our hands. Review collected by and hosted on G2.com. WHAT PROBLEMS IS AISERA SOLVING AND HOW IS THAT BENEFITING YOU? Aiera is solving workflow problems for us in a very efficient way Review collected by and hosted on G2.com. Show More Show Less Helpful? Up Vote0 Down Vote0 Add Comment Add Comment Share Save this Review Remove AC Verified User in Computer SoftwareInformation Mid-Market(51-1000 emp.) Copy Review URL More Options * Report a Concern * Respond as Aisera Validated Reviewer Review source: Organic Mar 11, 2022 "HIGH POTENTIAL, STILL LEARNING" WHAT DO YOU LIKE BEST ABOUT AISERA? 1-Aisera does seem to have the capability to accomplish the level of accuracy offered by the tool, guaranteeing the satisfactory conversational experience expected by customers. 2-Aisera's human team is of great quality as people and highly knowledgeable of nowadays technologies and AI industry; Aisera's team is willing to listen to their customers and aim for satisfaction as long as its within their control; its very satisfactory to be able to have conversations at high technical levels with people with the right knowledge. Review collected by and hosted on G2.com. WHAT DO YOU DISLIKE ABOUT AISERA? These are not "dislikes" but areas for improvement 1- The level of effort to accomplish such accuracy is larger than pitched, the tool can be as specific and accurate as you are willing to create the right flows to guarantee accurate responses and these expectations need to be set more clear. 2- Its still considered a start up, a young company, therefore, as they gain new customers, with different needs and requests, they are still learning what they are missing and where they need to grow and dedicate more attention. Review collected by and hosted on G2.com. RECOMMENDATIONS TO OTHERS CONSIDERING AISERA: N/A Review collected by and hosted on G2.com. WHAT PROBLEMS IS AISERA SOLVING AND HOW IS THAT BENEFITING YOU? Technical conversations with end user customers Review collected by and hosted on G2.com. Show More Show Less Helpful? Up Vote0 Down Vote0 Add Comment Add Comment Share Save this Review Remove UT Verified User in TelecommunicationsInformation Enterprise(> 1000 emp.) Copy Review URL More Options * Report a Concern * Respond as Aisera Validated Reviewer Review source: Organic Sep 21, 2022(Original May 18, 2022)Information "START UP WITH POTENTIAL" WHAT DO YOU LIKE BEST ABOUT AISERA? I love the improvements made to the Analytics, where we dig into the Unresolve Conversations. Review collected by and hosted on G2.com. WHAT DO YOU DISLIKE ABOUT AISERA? There is a lack of automation and intelligence, making me spend more time than I want updating intents Review collected by and hosted on G2.com. WHAT PROBLEMS IS AISERA SOLVING AND HOW IS THAT BENEFITING YOU? Aisera is working toward automating/scheduling a crawl to sync our knowledge content; ensuring customers are provided with accurate information Review collected by and hosted on G2.com. Show More Show Less Helpful? Up Vote0 Down Vote0 Add Comment Add Comment Share Save this Review Remove AI Verified User in Information Technology and ServicesInformation Mid-Market(51-1000 emp.) Copy Review URL More Options * Report a Concern * Respond as Aisera Validated Reviewer Review source: Organic Sep 16, 2022 "THE FRONT LINE OF A REVOLUTIONARY PRODUCT." WHAT DO YOU LIKE BEST ABOUT AISERA? As an IT architect, it's my primary role to seek out newer and better solutions for customers. Aiserra's product is a top-tier solution with limitless possibilities. Review collected by and hosted on G2.com. WHAT DO YOU DISLIKE ABOUT AISERA? Nothing. Reviewed Demo, Spoke Directly with an SME, and asked all the Hardball questions. Found no issues and see the potential behind this product and its Team. Review collected by and hosted on G2.com. WHAT PROBLEMS IS AISERA SOLVING AND HOW IS THAT BENEFITING YOU? N/A Review collected by and hosted on G2.com. Show More Show Less Helpful? Up Vote0 Down Vote0 Add Comment Add Comment Share Save this Review Remove AF Verified User in Financial ServicesInformation Enterprise(> 1000 emp.) Copy Review URL More Options * Report a Concern * Respond as Aisera Validated Reviewer Review source: Organic Feb 25, 2022 "HELPFUL FOR SUPPORT CASE DEFLECTION" WHAT DO YOU LIKE BEST ABOUT AISERA? One of our favorite features is the Flow Analytics. Many of our common issues are resolved via workflows created, so having an easy view of what our users have selected the most on during the flow is great. Working with the CSMs have been helpful to get our resolution rate increased Review collected by and hosted on G2.com. WHAT DO YOU DISLIKE ABOUT AISERA? The platform is quite technical to use. The initial setup was complex and there were hiccups, but the CSMs were very helpful to get things back in order and moving along. It's nice to feel that there is a whole team behind to help with our needs, however, it would be great if it was better to managing more functions on our own. Review collected by and hosted on G2.com. WHAT PROBLEMS IS AISERA SOLVING AND HOW IS THAT BENEFITING YOU? Aisera has been helpful to deflect users from submitting support cases as their FAQs could be resolved through already created knowledge content. The created workflows have been great in guiding our users to be more specific in their inquiry, thus finding existing solutions to common issues. It has also helped us identify what areas/topics our knowledge content is missing to supplement and improve the experience for future users Review collected by and hosted on G2.com. Show More Show Less Helpful? Up Vote0 Down Vote0 Add Comment Add Comment Share Save this Review Remove VP Vishnu P. Senior Analyst Enterprise(> 1000 emp.) Request Contact Copy Review URL More Options * Report a Concern * Respond as Aisera Validated Reviewer Review source: Organic Mar 11, 2022 "EASY TO USE" WHAT DO YOU LIKE BEST ABOUT AISERA? Use Interface and accessibility are the major plusses for the tool Review collected by and hosted on G2.com. WHAT DO YOU DISLIKE ABOUT AISERA? Being a Startup , The project management and the time to resolve or add a change/improvement/issue needs more work and attention from their side. Review collected by and hosted on G2.com. RECOMMENDATIONS TO OTHERS CONSIDERING AISERA: AISERA is an amazing platform and have a great team to work with. Being a startup has its own shortcomings which can easily be ignored. Go for the product. Review collected by and hosted on G2.com. WHAT PROBLEMS IS AISERA SOLVING AND HOW IS THAT BENEFITING YOU? We are using it for a chat bot to help self solve customers on their issues. The AI driven suggestions is the key benefit and the ability to create our own flows and navigations is very helpful Review collected by and hosted on G2.com. Show More Show Less Helpful? Up Vote0 Down Vote0 Add Comment Add Comment Share Save this Review Remove CC Carolina C. LTAM Vendor Manager Small-Business(50 or fewer emp.) Request Contact Copy Review URL More Options * Report a Concern * Respond as Aisera Validated Reviewer Verified Current User Review source: Organic Feb 06, 2022 "AWESOME AND RELIABLE PLATFORM" WHAT DO YOU LIKE BEST ABOUT AISERA? Awesome customer service, always reliable and attentive to any feedback, constant support, and continuous follow-up. Flexible Platform capable to evolve with the business and the customer needs. User-friendly visibility to all metrics and customer entries. Review collected by and hosted on G2.com. WHAT DO YOU DISLIKE ABOUT AISERA? Some needs are still under review due to technical feasibility. e.g Language split by country. Review collected by and hosted on G2.com. WHAT PROBLEMS IS AISERA SOLVING AND HOW IS THAT BENEFITING YOU? A reliable digital platform for our customers using self-help options. Still validating volume deflection that has not been reflected with AI. Review collected by and hosted on G2.com. Show More Show Less Helpful? Up Vote0 Down Vote0 Add Comment Add Comment Share Save this Review Remove UF Verified User in Financial ServicesInformation Mid-Market(51-1000 emp.) Copy Review URL More Options * Report a Concern * Respond as Aisera Validated Reviewer Review source: Organic Feb 03, 2022 "AISERA: ALWAYS RELIABLE, KIND AND HARDWORKING" WHAT DO YOU LIKE BEST ABOUT AISERA? I like the people first and foremost. I appreciate their dedication to their customers and their willingness to do whatever it takes for us to feel satisfied. They are strong communicators and are always providing helpful assistance and feedback. Review collected by and hosted on G2.com. WHAT DO YOU DISLIKE ABOUT AISERA? There is not too much that I dislike. With every customizable tool, there can be a strong dependency on our account manager to make changes. That said, Meshell is always available and highly responsive, so the impact is a positive one. Review collected by and hosted on G2.com. RECOMMENDATIONS TO OTHERS CONSIDERING AISERA: Know your product and your customer well Review collected by and hosted on G2.com. WHAT PROBLEMS IS AISERA SOLVING AND HOW IS THAT BENEFITING YOU? The problem we are solving is the member's dependency on a live agent. This problem drives our volume and contact rate. Most customers want to self-cure and find quick and easy ways to resolve their concerns. AI allows us to, inch by inch, remove that dependency and give our customers a sense of self-empowerment. Review collected by and hosted on G2.com. Show More Show Less Helpful? Up Vote0 Down Vote0 Add Comment Add Comment Share Save this Review Remove AR Verified User in RetailInformation Enterprise(> 1000 emp.) Copy Review URL More Options * Report a Concern * Respond as Aisera Validated Reviewer Review source: G2 invite on behalf of seller Incentivized Review Jul 26, 2022 "VERY WILLING TO WORK WITH YOU TO GET IT JUST RIGHT." WHAT DO YOU LIKE BEST ABOUT AISERA? They have been very helpful and willing to work out any issues or problems we may experience. Review collected by and hosted on G2.com. WHAT DO YOU DISLIKE ABOUT AISERA? Still a newer company and is still learning some things as they go. Review collected by and hosted on G2.com. WHAT PROBLEMS IS AISERA SOLVING AND HOW IS THAT BENEFITING YOU? Their conversational Chat bot allows us to reduce the number of IT Support tickets and still resolve many user requests. Review collected by and hosted on G2.com. Show More Show Less Helpful? Up Vote0 Down Vote0 Add Comment Add Comment Share Save this Review Remove MM Mary M. Business Transformation Leader Enterprise(> 1000 emp.) Request Contact Copy Review URL More Options * Report a Concern * Respond as Aisera Validated Reviewer Review source: Organic Feb 22, 2022 "POSITIVE EXPERIENCE WORKING WITH THE AISERA CHATBOT" WHAT DO YOU LIKE BEST ABOUT AISERA? The Aisera ChatBot provided a common location for all knowledge articles, links, and documentation for our company. The users could go to a single place to find common business questions. Review collected by and hosted on G2.com. WHAT DO YOU DISLIKE ABOUT AISERA? The tool's Admin Council is not as robust as it could be. Some manual processing outside the Admin Council was necessary to collect accurate data for our team. Review collected by and hosted on G2.com. WHAT PROBLEMS IS AISERA SOLVING AND HOW IS THAT BENEFITING YOU? Addressing repetitive questions and repetitive tickets reduced support effort. The step by step workflows helped users understand required information needed to create tickets. Review collected by and hosted on G2.com. Show More Show Less Helpful? Up Vote0 Down Vote0 Add Comment Add Comment Share Save this Review Remove AC Verified User in Computer & Network SecurityInformation Enterprise(> 1000 emp.) Copy Review URL More Options * Report a Concern * Respond as Aisera Validated Reviewer Verified Current User Review source: Organic Sep 02, 2021 "AI BOTS ARE NOT GOING AWAY AND IF YOU AREN'T USING ONE, YOU'RE BEHIND THE CURVE." WHAT DO YOU LIKE BEST ABOUT AISERA? The visual-based flow construction makes building flows quite easy. The overall layout and functionality of the administration UI is well-conceived and self-guiding for the most part. The items that you most commonly used are easily accessible. Even when implementing over 100 unique flows, the organization is such that you can quickly view and edit things without becoming overwhelmed. Review collected by and hosted on G2.com. WHAT DO YOU DISLIKE ABOUT AISERA? Reporting. However, for companies with fewer flows covering less areas, this shouldn't be a consern. However, Aisera has been focusing on this aspect recently and continues to develop and roll out new and updated features regularly which has made reporting easier and more meaningful. Additionally, they have been very receptive to our feedback and incorporated many of our requests into feature releases. Review collected by and hosted on G2.com. WHAT PROBLEMS IS AISERA SOLVING AND HOW IS THAT BENEFITING YOU? Knowledge delivery is our key objective. With thousands of KB articles and hundreds of product guides, getting the right document in front of a customer can be a challenge using the standard federated search. By guiding the customer to a potential solution, customers can be served a targeted solution with additional instructions specific to their issue. Additionally, if a solution cannot be found, instructions for data collection and testing can be provided, speeding up the service request initial collection and investigation phase. Review collected by and hosted on G2.com. Show More Show Less Helpful? Up Vote0 Down Vote0 Add Comment Add Comment Share Save this Review Remove IM Verified User in Medical DevicesInformation Enterprise(> 1000 emp.) Copy Review URL More Options * Report a Concern * Respond as Aisera Validated Reviewer Review source: G2 invite on behalf of seller Incentivized Review May 20, 2022 "VERY IMPRESSED WITH THE QUALITY OF WORK AND DELIVERY OF THE AISERA TEAM!" WHAT DO YOU LIKE BEST ABOUT AISERA? The constant communication of the Aisera team with the business The quality of the work The prompt response to issues and or questions that arise Review collected by and hosted on G2.com. WHAT DO YOU DISLIKE ABOUT AISERA? So far I have not seen any downsides to using Aisera Review collected by and hosted on G2.com. WHAT PROBLEMS IS AISERA SOLVING AND HOW IS THAT BENEFITING YOU? The chatbot integration with the website means more customers get answers to the issues or questions they have about their products Review collected by and hosted on G2.com. Show More Show Less Helpful? Up Vote0 Down Vote0 Add Comment Add Comment Share Save this Review Remove II Verified User in Information Technology and ServicesInformation Mid-Market(51-1000 emp.) Copy Review URL More Options * Report a Concern * Respond as Aisera Validated Reviewer Review source: G2 invite Incentivized Review Jan 14, 2022(Original May 27, 2021)Information "LAYMAN'S THOUGHTS" WHAT DO YOU LIKE BEST ABOUT AISERA? Being able to automate repetitive task and giving the users the ability to help clients quickly. Review collected by and hosted on G2.com. WHAT DO YOU DISLIKE ABOUT AISERA? The initial phase of providing knowledge base articles and best actions before ticketing kicks in. It doesn't give our users a great UX when engaging/ creating a ticket. Review collected by and hosted on G2.com. RECOMMENDATIONS TO OTHERS CONSIDERING AISERA: This made our lives so much easier and it will help you too. You will see a massive difference. Review collected by and hosted on G2.com. WHAT PROBLEMS IS AISERA SOLVING AND HOW IS THAT BENEFITING YOU? We are solving repetitive tasks being done by our top talent. It reduced the time it takes to resolve it means our resources can work on other things. Review collected by and hosted on G2.com. Show More Show Less Helpful? Up Vote0 Down Vote0 Add Comment Add Comment Share Save this Review Remove CT Carl T. Chief Technology Officer Enterprise(> 1000 emp.) Request Contact Copy Review URL More Options * Report a Concern * Respond as Aisera Validated Reviewer Verified Current User Review source: Organic Sep 15, 2021 "A SERVICE DESK REVOLUTION." WHAT DO YOU LIKE BEST ABOUT AISERA? Aisera allows enterprises the ability to reinvent their support infrastructure and deliver an excellent workforce experience. Review collected by and hosted on G2.com. WHAT DO YOU DISLIKE ABOUT AISERA? It's so effective that leadership has a difficult time believing it until they see the data. Review collected by and hosted on G2.com. RECOMMENDATIONS TO OTHERS CONSIDERING AISERA: Get it now. Review collected by and hosted on G2.com. WHAT PROBLEMS IS AISERA SOLVING AND HOW IS THAT BENEFITING YOU? We are auto resolving 81% of all IT requests across a 10,000 user organization. It has allowed for several millions of dollars in cost savings in our first year. Review collected by and hosted on G2.com. Show More Show Less Helpful? Up Vote0 Down Vote0 Add Comment Add Comment Share Save this Review Remove AP Verified User in PharmaceuticalsInformation Enterprise(> 1000 emp.) Copy Review URL More Options * Report a Concern * Respond as Aisera Validated Reviewer Review source: Organic Feb 16, 2022 "IT IS A GREAT EXPERIENCE" WHAT DO YOU LIKE BEST ABOUT AISERA? AI Service Desk is very helpful in finding and resolving issues without waiting for an agent to get connected to us. Review collected by and hosted on G2.com. WHAT DO YOU DISLIKE ABOUT AISERA? At times the AI Service Desk disconnects and end the sessions and will have to start a new chat. Review collected by and hosted on G2.com. WHAT PROBLEMS IS AISERA SOLVING AND HOW IS THAT BENEFITING YOU? We are able to solve so many issues which can be done by users directly reducing the call/chat/ticket volume for us. Review collected by and hosted on G2.com. Show More Show Less Helpful? Up Vote0 Down Vote0 Add Comment Add Comment Share Save this Review Remove AI Verified User in Information Technology and ServicesInformation Small-Business(50 or fewer emp.) Copy Review URL More Options * Report a Concern * Respond as Aisera Validated Reviewer Review source: Organic Mar 11, 2022 "WE HAVE USED THE AISERA CONVERSATIONAL AI IN OUR SUPPORT ASSISTANT TECHNOLOGY" WHAT DO YOU LIKE BEST ABOUT AISERA? The ability to create knowledge flows quickly to react to security advisories and product updates Review collected by and hosted on G2.com. WHAT DO YOU DISLIKE ABOUT AISERA? Not enough documentation and clarity on how the admin UI works. Review collected by and hosted on G2.com. WHAT PROBLEMS IS AISERA SOLVING AND HOW IS THAT BENEFITING YOU? We have been helping our customers with virtual assistant support for technical and non technical issues for their products. Review collected by and hosted on G2.com. Show More Show Less Helpful? Up Vote0 Down Vote0 Add Comment Add Comment Share Save this Review Remove * 1 * 2 * Next › * Last » AISERA FEATURES Highest-Rated Features * Ticketing System- IT Service Management (ITSM) Tools 7% above average * Administrative Console- IT Service Management (ITSM) Tools 7% above average * Reporting- IT Service Management (ITSM) Tools 8% above average Lowest-Rated Features * Policy Dictation- IT Service Management (ITSM) Tools -5% below average * Alerting- IT Service Management (ITSM) Tools -6% below average * Change Management - IT Service Management Tools 3% above average Access Grid® Report Data from Grid® Report for IT Service Management (ITSM) Tools | Fall 2022 TOP INDUSTRIES REPRESENTED Computer & Network Security 4 Accounting 2 Information Technology and Services 2 Computer Software 1 Music 1 Other 12 Data from Grid® Report for IT Service Management (ITSM) Tools | Fall 2022 AISERA USER RATINGS 8.9 Ease of Use IT Service Management (ITSM) Tools Average: 8.4 9.1 Quality of Support IT Service Management (ITSM) Tools Average: 8.5 8.2 Ease of Setup IT Service Management (ITSM) Tools Average: 7.9 Compare Aisera to similar products DO YOU WORK FOR AISERA? Update this Profile AISERA CATEGORIES ON G2 Help Desk Software Customer Self-Service Software Chatbots Software IT Service Management Tools Intelligent Virtual Assistants Software Proactive Customer Retention Software EXPLORE ARTICLES Marketable Securities AI Regulations in the EU Empire Building IOT Development TOP RATED AISERA ALTERNATIVES Zendesk Support Suite 4.3 out of 5 (5,250) Intercom 4.4 out of 5 (2,412) See all Aisera Alternatives Aisera * Product Information * Reviews * Pricing Contact Aisera Request a Demo G2 * G2 Track * G2 Deals * Learning Hub * Software Reviews * Add Your Product/Service * Research Hub * Research Agenda * Compare Software * Technology Glossary * Best Software Companies * Seller Info Top Categories * CRM Software * Project Management Software * Expense Management Software * Video Conferencing Software * Online Backup Software * E-Commerce Platforms * Accounting Software * ERP Systems * Marketing Automation Software * All Categories Company * About * User Help Center * G2 Gives * Careers * Teams * News * Contact * G2 100 S Wacker Dr STE 600 Chicago, IL 60606 * Policies * Community Guidelines * G2 Scoring Methodologies * Terms of Use * Privacy Policy * Do not sell my personal information * Legal * Content Usage Guidelines © 2022 G2.com, Inc. 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