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We sell your products to consumers on marketplaces around the world.


SIMPLY GLOBAL.

Get In Touch


INTERNATIONAL TRADE
MADE EASY

Grow your international sales quickly and simply in more than 100 countries and
80 channels with Arcade’s fully-managed cross-border marketplace solution.
Read More


ECOMMERCE
OPPORTUNITY

Selling internationally not only means greater and more diverse audiences, but
also offers opportunities to optimise marketing efforts; from capitalising on
global shopping events
to matching inventory with local seasons.

$6.5 Trillion

Global ecommerce will be worth $6.5 trillion by 2023.

$1.9 Trillion
of global transactions will take place cross-border.



GLOBAL
MARKETPLACES

 * Ecommerce is growing rapidly and brands need to complement their physical
   stores with digital ones.
 * Marketplaces are the shopping malls for the new generation and are the
   largest and fastest growing part of ecommerce.

 * Marketplaces enable brands to reach consumers globally and provide a faster
   route to international markets.
 * Two thirds of cross-border online shopping is currently done through
   marketplaces (and growing year-on-year).

Marketplaces accounted for 57% of all global online retail sales in 2019.

This figure is expected to rise to 65% by 2025.

The Problem
Selling cross-border on marketplaces is resource-intensive and is
layered with operational complexities.
05


MANAGING PAYMENTS AND MULTIPLE CURRENCIES.

Different countries have different currencies and buyers have varying
preferences of how to pay. For example, Chinese customers may prefer to pay in
Yuan via WeChat. It’s important to manage all of these and consider the exchange
rate implications.

06


MANAGING LOCAL TAXES AND OTHER LEGAL COMPLIANCES.

Each country will have its own tax regulations and legal requirements for
selling into the country. It’s important to understand the laws in the countries
you wish to sell into as you could find yourself in legal trouble should you
misinterpret these guidelines.

01


ESTABLISHING CONTRACTS WITH EACH MARKETPLACE.

Creating a store for your company to sell your products on marketplaces around
the world requires you to establish terms and legal contracts with those
marketplaces. The varying laws and regulations in different countries can make
this challenging to navigate.

02


TECHNICALLY INTEGRATING TO EACH SALES CHANNEL THROUGH AN API.

Once you have established a contract with a marketplace, you will need to
technically integrate your real-time inventory catalogue with their seller API.
As different marketplaces will have different technical infrastructures, you
will need to create several integrations.

03


PROVIDING AUTOMATED DATA MANAGEMENT, LOCALISED CONTENT AND CUSTOMER SERVICE.

When you are set up and ready to sell on marketplaces around the world, you will
need to automate your processes; as well as ensure that your listings are
localised and that your customer service team can offer support in the buyer’s
local language.

04


MANAGING CROSS-BORDER SHIPMENTS AND RETURNS.

As you will be selling on marketplaces internationally, you will be shipping
cross-border. This requires different processes than domestic shipments such as
tariffs and documentation. In addition, you will need to manage returns if the
buyer is unsatisfied with their purchase.


05


MANAGING PAYMENTS AND MULTIPLE CURRENCIES.

Different countries have different currencies and buyers have varying
preferences of how to pay. For example, Chinese customers may prefer to pay in
Yuan via WeChat. It’s important to manage all of these and consider the exchange
rate implications.

06


MANAGING LOCAL TAXES AND OTHER LEGAL COMPLIANCES.

Each country will have its own tax regulations and legal requirements for
selling into the country. It’s important to understand the laws in the countries
you wish to sell into as you could find yourself in legal trouble should you
misinterpret these guidelines.

01


ESTABLISHING CONTRACTS WITH EACH MARKETPLACE.

Creating a store for your company to sell your products on marketplaces around
the world requires you to establish terms and legal contracts with those
marketplaces. The varying laws and regulations in different countries can make
this challenging to navigate.

02


TECHNICALLY INTEGRATING TO EACH SALES CHANNEL THROUGH AN API.

Once you have established a contract with a marketplace, you will need to
technically integrate your real-time inventory catalogue with their seller API.
As different marketplaces will have different technical infrastructures, you
will need to create several integrations.


Exporting to the EU after Brexit is only expected to become more

challenging as UK retailers navigate changes in logistics, compliance, 

tariffs and documentation. That’s where Arcade comes in.

The Solution
Arcade act as the merchant of record to enable your cross-border trade strategy
in over 100 countries and 80 marketplace channels.


GLOBAL STRATEGY


FULFILMENT


RETURNS


LOCALISED DESIGNS


LOCALISED CONTENT


MARKETPLACES INTEGRATION


CUSTOMER SERVICE


COMPLIANCE


FULLY-MANAGED
SOLUTION

Through our warehouses in Derbyshire, we have the ability to import, receive,
store, pick and pack your products, as well as handle customer returns.

This fully-managed solution, from marketplace integration, to distribution and
returns; offers trouble-free expansion into the UK.




EXPORTING IS GREAT

We Are Pentagon Group is proud to have partnered with the Exporting Is Great
initiative. This offers us confidence in ensuring cross-border success for our
clients in a post-Brexit environment.


ISO27001

We Are Pentagon Group has been ISO27001 accredited for three years. This is the
gold standard for information security management. Clients trust us to manage
their data and that of their customers.

Our Marketplaces
Our established relationships with global marketplaces allow us to secure the
best
commercial terms and provide expert insight into consumer behaviour and
expectations –
helping you to sell the right products in the right markets.


OUR TECHNOLOGY INTEGRATES WITH MARKETPLACES INCLUDING:




TRUSTED BY THE UK'S LEADING BRANDS.

As a market-leading service and technology provider, we are proud to have more
than a
decade’s experience working with some of the UK’s biggest brands and retailers.


“The Arcade commercial model is shared success, which means they believe in
themselves and are always looking to drive Sports Direct into new marketplaces."

Niall Sutherland
Frasers Group


MARKETPLACE SUCCESS FACTORS

Our experts have over a decade’s experience in trading and working closely with
online
marketplaces. We know what it takes to be successful on marketplaces.
01


INTEGRATION

Our technology integrates directly with marketplaces around the world and offers
unmatched speed-to-market.
02


PRODUCT DATA

Our product descriptions are relevant and speak to the language and needs of
international markets.
03


ENGAGEMENT

Our international customer service network allows us to respond to customer
queries in their local language and time zone.
04


MARKETING

Our marketing reflects shopping events during the year, local seasons, and
market conditions on the ground.

05


PRODUCT MIX

Our wide product mix enhances customer choice and presents us opportunities to
up-sell your products.

06


PARTNERSHIP INSIGHTS

Our established partnerships with global marketplaces provide us with expert
insight to dominate your category.


OUR GUIDE

What does it take to develop a successful cross-border marketplace strategy?
We’ve compiled our top 10 tips to help you achieve cross-border success.
Please leave this field empty



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ARCADE EXISTS TO REMOVE THE COMPLEXITIES OF
INTERNATIONAL EXPANSION FOR BRANDS, RETAILERS AND
WHOLESALERS.

Learn More

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Let’s build global success together!
Get in touch today
Contact

Arcade Retail
78 York Street
London, W1H 1DP
+44 (0)20 8940 5392
wordpressc.testing@yahoo.com

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