laiye.com Open in urlscan Pro
20.113.129.41  Public Scan

Form analysis
2 forms found in the DOM

/search

<form action="/search" data-w-id="f3090555-fc64-979d-aba5-77329c35fe57" class="wr-search lt-nav-container w-form" style="border-color: rgba(0, 0, 0, 0);">
  <div class="lt-nav-container">
    <div class="uc-icon-24 w-embed"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg">
        <path fill-rule="evenodd" clip-rule="evenodd"
          d="M19 10.5C19 5.81437 15.1856 2 10.5 2C5.81437 2 2 5.81437 2 10.5C2 15.1856 5.81437 19 10.5 19C12.5205 19 14.23 18.352 15.5742 17.3303C16.6929 19.228 19.1657 23.0108 20.4319 21.7468C20.9458 21.2338 21.2336 20.9458 21.7467 20.432C23.0168 19.1601 19.1933 16.6705 17.3044 15.559C18.4079 14.0454 19 12.223 19 10.5ZM16.875 10.5C16.875 13.4644 14.5375 16.875 10.5 16.875C6.98313 16.875 4.125 14.0169 4.125 10.5C4.125 6.98313 6.98313 4.125 10.5 4.125C14.0169 4.125 16.875 6.98313 16.875 10.5Z"
          fill="#000000"></path>
      </svg></div><input type="search" class="search-input w-input" autofocus="true" maxlength="256" name="query" placeholder="Search laiye.com" id="search-input" required=""><input type="submit" value="Search"
      class="button uc-btn-prim-black uc-btn-tiny w-button">
  </div>
</form>

/search

<form action="/search" class="sub-footer-search w-form">
  <div class="uc-ts-large">How can we help you ?</div>
  <div id="w-node-_06415b57-7da9-b7eb-d74f-d43038b3f81a-adab20bc" class="wr-dark-search"><input type="search" class="input-field search-dark w-input" maxlength="256" name="query" placeholder="Search for goals, topics, and resources.." id="search"
      required=""><input type="submit" value="" class="dark-search-button w-button"></div>
</form>

Text Content

Products
Intelligent Automation Platform Overview
Intelligent Document Processing
Conversational AI - Chatbots
Data Service
Process Recorder
Creativity Center
Automation Creator
Automation Worker
Cloud-Native Robot
API Connectors
Automation Commander
The Hub
Solutions
Industries
Meet your market’s needs
Retail
Travel & Transporation
Logistics
Finance & Insurance
Healthcare
Resources
Success Stories
See what success with Laiye looks like
Partner Program
Find or become an official Laiye Partner
Blog
Keep up with the latest insights
Events
Engage in virtual and offline events
Reports
Get experts analysis on Intelligent Automation
Documents
Learning Zone
ROI Calculator
Privacy & Security
Company
About Us
Learn more about Laiye
Careers
Find your next role at Laiye
News
Company news and announcements
Press
Discover what they say about us
Business Guarantee Program
Learn how you can benefit from it
  Work Execution System
Work Execution System
Learn the human-technology alliance
Manifesto
Join us to be the change
Contact UsFree Trial
EN
CNFRES
Contact UsFree Trial




CHATGPT-POWERED DIGITAL WORKFORCE LAIYE LEAD 2023



Watch on Demand


TRANSFORM HOW YOU DO BUSINESS.

Make your company and your workforce future-ready.

Discover the Work Execution System


POWERING THE FUTURE OF INTELLIGENT AUTOMATION

We drive digital transformation for the world

Learn more


THE WORK EVOLUTION GUIDE

A Toolbox For the Future of Work

Download the report

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim
in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor
interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo
cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.



Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim
in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor
interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo
cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.



Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim
in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor
interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo
cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.



Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim
in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor
interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo
cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.





MAKE WORK BETTER.
MAKE BUSINESS BETTER.

Transform with our Work Execution System
and Intelligent Automation solutions

Done right, a digitally enabled workforce leverages technology’s efficiency and
accuracy while empowering and inspiring people to be more creative and
productive. The right technology can streamline your operations, unleash your
employees’ capabilities, and enhance their job satisfaction. All while reducing
your operational risks, improving your customers’ experiences, and helping your
company thrive.

Find out how our Work Execution System (WES), our innovative digital approach
and solution, complement and elevate the human workforce.
And make work…and business better.

Request a demo
View our performance guarantee

Healthcare
Logistics
Retail
Finance & Insurance
Travel & Transporation
Healthcare
Logistics
Retail
Finance & Insurance
Travel & Transporation


LAIYE BY THE NUMBERS

95
%+
Client retention

global rate
700
k+
Developers

in our registered Community
200
+
Fortune Global 500

& China Top 500
2,000
+
Bots ready to use

in online bot store


WELCOME TO THE
FUTURE OF WORK.

The business of work has changed. Forever. Work operating environments have
evolved, productivity is at historically low levels, business volatility is at
historically high levels. Workers are dissatisfied, few workforces are
future-ready. There are gaps, Work Execution Gaps, between what work is and what
employees want…and need it to be. And between what companies want and need and
what employees and technology can currently provide. 

We help our clients close those gaps, transform how they do business, optimize
human capital (and improve morale), streamline operations, and elevate customer
satisfaction. All through our innovative Work Execution System (WES), supported
by our best-in-class, advanced, intuitive, integrated, scalable platform of IA
solutions and products. 

Our approach is different. And better. WES is a single, unified platform and
solution set that is interoperable with any system and is optimized,
streamlined, more effective and more productive. It is advanced and
comprehensive. It is a transformative approach and line-up.
‍
The future of work is here. Today.

Find out more




LAIYE AT WORK

Find out how we help our clients transform how they do and what they do.

We are committed to helping our clients achieve their objectives, whether
cost-oriented, revenue-focused, or productivity-related. Our commitment to our
clients’ success runs so deep, we offer a performance guarantee.

Find out more

Wyeth
AstraZeneca
Lenovo
TGV Lyria

> The human-machine collaboration between the Laiye Chatbot and Wyeth Nutrition
> customer service representatives provides a better experience for customers,
> saves a large amount of human energy and financial resources, and increases
> consulting efficiency.



Head Of CRM and Operation, Wyeth

280,000
customers
in one year
85%
answer recall rate

90%
recall accuracy

30%
increase
daily workflow efficiency
280,000
customers
in one year
85%
answer recall rate
in one year
90%
recall accuracy
in one year
30%
recall accuracy
daily workflow efficiency
Read the full
Wyeth
story


AstraZeneca cut costs for compliance consulting by 50% with Laiye

> Laiye has helped AstraZeneca increase accuracy rates in handling queries and
> offer better intelligent recommendations for patients. AstraZeneca can now
> focus on doing more valuable work, improving operational processes and
> healthcare experiences.

/

/

50%
cost
reduction
90% +
accuracy
rate
98%+
intelligent recommendations
triggered
82.30%
questions
covered
50%
cost
reduction
90% +
accuracy
reduction
98%+
intelligent recommendations
reduction
82.30%
intelligent recommendations
covered
Read the full
AstraZeneca
story


Lenovo uses Laiye to lightens its employee workloads and boosts productivity

> We have been able to better realize autonomous RPA process development and
> operation through the training and customer success services provided by
> Laiye.

Carol Brant

Lenovo IT Command Center

100+
systems
running
200+
Scenarios
created
83.00%
Request handled
automatically
100.00%
Accuracy
detected
100+
systems
running
200+
Scenarios
running
83.00%
Request handled
running
100.00%
Request handled
detected
Read the full
Lenovo
story


TGV Lyria scaling customer service with a full-page bot connected to Zendesk

> Despite offering an AI solution, Laiye is a very human company. Their team is
> always there to support us and their platform is extremely reliable and
> user-friendly.

Fanny Blandenet

Transversal project Manager

24*7
Customer support

2
languages
handled by the bot
94%
understanding rate


24*7
Customer support

2
languages

94%
understanding rate

understanding rate

Read the full
TGV Lyria
story



View all customer stories


RESOURCES TO MOVE
YOUR BUSINESS FORWARD

View all blogs



LAIYE 8TH ANNIVERSARY CEO OPEN LETTER

Year 7 was nothing but a perfect storm. In the past 12 months, the world indeed
entered the phase of efficiency, as we outlined in the blueprint during our
category design for Work Execution System. There was no more free money, growth
at all cost but stricter ROI analysis and profitable growth.

Read more


GAIN A BUSINESS EDGE: EMBRACE THE ERA OF THE DIGITAL WORKER

In the rapidly evolving landscape of ChatGPT and other Large Language Models,
digital workers are becoming the key drivers of digital transformation for
enterprises, which will help to enhance work efficiency and realize
digitization.Guanchun Wang, Chairman and CEO of Laiye in dialogue with Gavin
Allen, Executive Editor in Chief of Huawei, sharing insights on digitalization
in the era of Large Language Models.

Read more


Q&A WITH GUANCHUN WANG, CHAIRMAN AND CEO OF LAIYE ON LAIYE BEING RECOGNIZED FOR
THE FIRST TIME IN GARTNER®  MAGIC QUADRANT FOR ENTERPRISE CONVERSATIONAL AI
PLATFORMS

Q&A with Guanchun Wang, Chairman and CEO of Laiye on Laiye being recognized for
the first time in Gartner® Magic Quadrant for Enterprise Conversational AI
PlatformsLaiye, a pioneer in the Work Execution System, trusted by 1000+
enterprises globally, was recognized as a Niche Player by Gartner in the 2023
Magic Quadrant for Enterprise Conversational AI Platforms for the first time. On
March 13, Gartner announced the Critical Capabilities report for Enterprise
ConversationalAI Platforms, in which Laiye excelled in its Channel integration,
Voice, and Conversation management.

Read more


A PARADIGM SHIFT IN HUMAN-MACHINE COLLABORATION DRIVEN BY CHATGPT AND LARGE
LANGUAGE MODELS (LLMS)

The increasing trend of using large language models, including GPT-3/ChatGPT,
has been widely discussed lately. The influence of this technology extends
beyond the realm of Artificial Intelligence and is predicted to revolutionize
the software industry as a whole.

Read more


THANKS TO GPT3 AND LARGE LANGUAGE MODELS, THE FUTURE OF WORK IS ABOUT TO CHANGE

The rise of Large Language Models (LLM) is nothing particularly recent, as
exciting as it is. What is thrilling the world today is the ascent of OpenAI’s
GPT3 and ChatGPT. Approaching human-level intelligence, when it comes to
understanding, summarizing and creating text from cooking recipes to philosophy
essays, this technology has sparked the entire world’s collective imagination
with its potential.

Read more


HOW TO POWER DIGITAL TRANSFORMATION AMID EXTREME VOLATILITY

Volatility is the new normal. Over the past few years, the Covid-19 pandemic,
the Ukrainian crisis and other geopolitical tensions have unprecedentedly
impacted businesses worldwide. Businesses have had to adjust to the massive
growth in the digital and e-commerce sectors.The combination of demotivated
staff and inefficient processes hinders growth and prevents businesses from
being flexible when circumstances call for rapid change. How do businesses
handle these rapid shifts? How to get your business future-ready? Get more
insights in our new blog

Read more


TACKLING WORKPLACE DISRUPTION: HOW AUTOMATION HELPS YOU SURVIVE, AND THRIVE

Finding yourself glancing at LinkedIn more frequently these days? You’re not
alone. More than 19 million workers in the United States have quit their jobs
since April 2021, a record pace disrupting businesses around the world. It’s a
similar story in the Asia Pacific region.

Read more


SHARED SERVICES 2.0: CLOSING THE WORK AND AUTOMATION GAP

In this article, I’ll outline how Shared Services as a model has evolved over
the years, the factors leading to its explosive growth, and how Shared Service
Organizations (SSOs) should respond to the disruption of the industry.

Read more


INTELLIGENT VIRTUAL ASSISTANTS: THE NEXT GENERATION OF CHATBOTS THAT TRANSFORM
BUSINESSES

Intelligent virtual assistants, also known as IVAs, can engage with customers in
a conversational way. As recent advancements in AI are making IVAs easy to use
and cost-effective, businesses are increasingly using IVAs in their operations
instead of traditional chatbots.

Read more
Previous
chevron_left
Next
chevron_right


HOW CAN WE HELP YOU DO BETTER AND BE BETTER ?

We help our clients transform how business is done, optimize human capital, and
improve their operations. And achieve new levels of success.

Get started for freeContact sales
How can we help you ?

Intelligent Automation
Work Execution System
Products
Intelligent Automation Platform Overview
Automation Worker
Cloud-Native Robot
Data Service
Creativity Center
The Hub
Process Recorder
Automation Creator
API Connectors
Automation Commander
Intelligent Document Processing
Conversational AI - Chatbots
Solutions
Industries
Retail
Travel & Transporation
Logistics
Finance & Insurance
Healthcare
Resources
Success StoriesPartner ProgramBlogEventsReportsDocumentsLearning ZoneROI
CalculatorPrivacy & Security
Company
About UsCareersNewsPressBusiness Guarantee Program
English
ChineseFrenchSpanish
•
Privacy Policy
•
Cookies
•
Terms of Use
•
Contact Us


© 2023 Laiye. All rights reserved. Various trademarks held by their respective
owners.

1
Laiye A.I assistant
How can I help you today？
Hi, I'm Laiye AI Assistant. I'm here to help you with any information you need
about Laiye! Simply type away, or select one of the buttons below! 👇

You are also welcome to contact us at globalteam@laiye.com for more information.
WES - Work Execution System
I'm interested in Laiye products
What is Laiye Business Guarantee?
Who are the Founders of Laiye?
Where can I apply for a job?
Fundraising news of Laiye

Are you satisfied with this answer?

Try our productAsk for a demo