www.cozi.com Open in urlscan Pro
2606:4700::6812:1e5b  Public Scan

Form analysis
1 forms found in the DOM

GET https://www.cozi.com/

<form role="search" method="get" class="et-search-form" action="https://www.cozi.com/">
  <input type="search" class="et-search-field" placeholder="Search …" value="" name="s" title="Search for:">
</form>

Text Content

 * Log in to Cozi
 * Sign up for Cozi

 * Features
   * Overview
   * Calendar
   * Shopping Lists
   * To Do Lists
   * Recipes & Meal Planner
 * News
   * Blog
   * Press Coverage
   * Awards
   * Why Families Love Cozi
   * Media & Press Kit
 * Support
   * FAQ
   * Support
   * Getting Started
   * Contact Us
   * Integrate Other Calendars
   * Cozi Premade List Library
   * Printable Calendar
 * Share Cozi
   * Join Club Cozi
   * Cozi Affiliate Program
 * About Us
   * Story and Mission
   * Careers
   * Advertising Opportunities


Select Page
 * Features
   * Overview
   * Calendar
   * Shopping Lists
   * To Do Lists
   * Recipes & Meal Planner
 * News
   * Blog
   * Press Coverage
   * Awards
   * Why Families Love Cozi
   * Media & Press Kit
 * Support
   * FAQ
   * Support
   * Getting Started
   * Contact Us
   * Integrate Other Calendars
   * Cozi Premade List Library
   * Printable Calendar
 * Share Cozi
   * Join Club Cozi
   * Cozi Affiliate Program
 * About Us
   * Story and Mission
   * Careers
   * Advertising Opportunities
 * Log in to Cozi
 * Sign up for Cozi




FAQ






ACCOUNT

HOW CAN I ACCESS MY COZI ACCOUNT?

Once you create a Cozi account, you can access it securely from any computer at
my.cozi.com, or from your mobile devices via the Cozi iOS and Android apps. Just
click on Sign In, and enter the email address you added to your account, along
with the password you created. Note: You and any other family members you add to
your account will sign in using your own included email addresses and the one
shared password.

SHOULD I ADD A DIFFERENT EMAIL ADDRESS FOR EACH PERSON IN MY ACCOUNT?

Yes, when you create your Cozi account, please add the names and email addresses
for each person you’d like to include. Each person would then be able to sign in
using their own included email address and the shared account password. Note: If
more than one person signs into an account using the same email address,
reminders and appointment notifications won’t be delivered correctly, so please
add a unique address for each person.

WHICH PLATFORMS AND BROWSERS CAN I USE TO ACCESS COZI?

Cozi should work well on PCs or Macs. Recommended browsers include current
versions of Chrome, Firefox, Edge or Safari. The Cozi iOS app requires iOS8 or
higher, and the Cozi Android app requires version 4.4 or higher.

HOW DO I INCLUDE OTHER PEOPLE IN MY COZI ACCOUNT?

With Cozi, everyone in your family (up to a maximum of 12) can use one account
and sign into the account from any computer at my.cozi.com or from any or mobile
devices they use. To add family members, sign into your account from Cozi on the
web or from your Cozi mobile app, click Settings, and add names and email
addresses. Once you enter names and email addresses for your family members,
they will be able to access the account by signing in with their own email
address and the shared password. Note: Once you’ve added family members, please
let them know the email address you added for them, and let them know to sign in
using that address. If they click on Sign Up instead of Sign In, and use a
different address, they will accidentally create a separate account.

DOES EVERYONE IN MY ACCOUNT HAVE ACCESS TO ALL ACCOUNT DATA?

Cozi is designed to be a fully shared account between all included family
members, so everyone you include in your account with an email address will have
full access to view/add/edit/delete any data in your account. Cozi does not
offer a restricted access option that would allow you to include people in your
account but restrict their access to data in the account.

HOW DO I CHANGE MY PASSWORD?

You could reset your password using the Forgot Password link on the sign in
page, or you could go to our password reset page. You will then receive an email
from no-reply@cozi.com which includes a link to complete your password reset. If
you don’t receive the email within 10 minutes, please check the junk or spam
folder. If you still don’t see the password reset email, please contact Cozi
customer support at https://my.cozi.com/contact-us/. Please change your password
soon after you get the email from Cozi, as the reset link expires after 7 days
and you’ll need to repeat the process. Once you create a new password, other
members of the account will be notified by email that the password has been
changed. Cozi passwords should be between at least 8 digits long and include a
lower-case letter, an upper-case letter, and a number. Cozi passwords are
case-sensitive.


CALENDAR, NOTIFICATIONS, AND REMINDERS

HOW DO I ENTER APPOINTMENTS IN COZI?

From Cozi on the web, sign in at my.cozi.com, click on Calendar, click the blue
plus icon. Next, click Create an event and enter the relevant appointment
information. If you are a Cozi Gold subscriber, you can add an event from the
Calendar month-view, click on the day of the event and add relevant appointment
information. From a desktop, you can use the mini-month calendar to advance to a
start date (make sure you are looking at Agenda view and not Upcoming view) and
click on the date and create an event.

HOW WILL MY APPOINTMENT REMINDERS BE DELIVERED?

Appointment reminders can be delivered by device notifications to iOS or Android
devices, and/or via email. If a family member has the iOS or Android app
installed and has device notifications turned on (the default), reminders will
be sent by device notification. To receive Cozi reminders by device
notifications, a person must have the Cozi app downloaded, be signed in using
their own included email address, and authorize device notifications from Cozi.
To receive Cozi reminders by email, a person would need to have an email address
in the account and have the email delivery option turned on in the Cozi account
settings. Note: A person must have a valid delivery method set up to be selected
as a recipient of Cozi reminders. Just checking the delivery boxes for device
notifications and emails won’t enable delivery unless the person has an email
address in the account, and has device notifications enabled for Cozi.

HOW DO I SET UP AGENDA E-MAILS?

Cozi offers daily and weekly agenda emails. To turn on daily and/or weekly
agenda emails from your Cozi mobile app, go to the account settings page, tap on
the name of the family member and check the boxes for daily and/or weekly agenda
emails.To turn on daily and/or weekly agenda emails from the web version of
Cozi, click on Settings in the left-side menu, click on Email notifications and
choose daily and/or weekly agenda emails for each person. Note: To try to ensure
that your email provider delivers your requested emails from Cozi, please add
Cozi as an authorized contact/sender, with the address no-reply@cozi.com.

HOW DO I SET UP APPOINTMENT REMINDERS?

To set up appointment reminders, please use the appointment dialog box to enter
your appointments, click on Remind, and select the timing of your reminder. It’s
possible to set one reminder per attendee per appointment in the free version of
Cozi, and it’s possible to set up to three reminders per attendee per
appointment in the Gold version of Cozi. To add reminders to an existing
appointment, please click on the appointment to open it, and then add your
reminder(s).

CAN I RECEIVE REMINDERS FOR APPOINTMENTS IF I’M NOT ADDED AS AN ATTENDEE?

Only appointment attendees can receive appointment reminders. If you would like
to receive reminders for appointments for your other family members, you would
need to add yourself as an attendee.

CAN I USE COZI WITH MY EXISTING CALENDAR PROGRAM?

Yes, Cozi can be used with other popular calendar programs, such as Google
Calendar, Outlook, and Apple Calendar. Here’s how to set up a read-only feed of
appointments to or from Cozi.


FAMILY SETUP

I CAN’T ADD MY FAMILY MEMBER’S EMAIL ADDRESS.

If you are trying to add a family member’s email address but you receive the
message that the address is already in an account, it’s possible that the family
member is already included in a different Cozi account or inadvertently created
a separate Cozi account before you were able to add him to your account. In this
case, please contact Cozi customer support for help with resolving this problem.
In your message, please let us know the email address you use in your Cozi
account and the email address you’re trying to add to the account.

MY FAMILY MEMBERS ARE RECEIVING MY REMINDERS BY MISTAKE.

If your family members are receiving your reminders, please ask them to open the
Cozi app on their devices, click on Settings in the app, and confirm which
family member is selected as the Device User. The person selected should be the
person who is using that device.

MY FAMILY MEMBERS CAN’T SEE THE DATA I’M ADDING TO THE ACCOUNT, AND I CAN’T SEE
THEIR DATA.

If you and your family members are not seeing each other’s data, it’s possible
that you’re accessing separate accounts, rather than the same account. To
resolve this, please contact Cozi customer support, and please provide any email
addresses that you and your family members are using in Cozi. To confirm the
email address you’re using in your Cozi app, please open the app, click on
Settings and tap on your name. Please ask your family members to do the same,
and provide all information to Cozi customer support to help you to resolve this
problem.


COZI APPS

I JUST GOT A NEW DEVICE, BUT DON’T SEE MY DATA IN MY NEW APP.

If you downloaded the Cozi app to your new device but don’t see your expected
data, it’s possible that you created a new account rather than signing into your
existing account. This could happen if you click on Sign Up rather than Sign In,
and if you then enter a different email address than the one included in your
original account. To resolve this, please contact Cozi customer support. In your
message, please include all possible email addresses you may have used in your
original Cozi account, and please confirm the email address you’re currently
using to sign in by opening the app and tapping on your name.

I’M HAVING TROUBLE WITH MY COZI APP.

Many app issues can be resolved by deleting and reinstalling the app. This
process won’t negatively impact your Cozi data, since it’s stored on our secure
servers rather than just on the app itself. When you download the app again,
please click on Sign In and enter the email address you use in Cozi, along with
the account password. If deleting and reinstalling the Cozi app doesn’t resolve
the problem you’re experiencing, please contact Cozi customer support, and
please provide details about the problem that’s occurring.

I HAVE A NEW PHONE. HOW CAN I ACCESS MY COZI ACCOUNT FROM MY NEW DEVICE?

You can access your Cozi account from any computer, or from any iOS or Android
device. If you have a new phone, just download the Cozi iOS or Android app to
your new device, click on Sign In, enter the email address that’s included in
your Cozi account, along with the shared password. Once you sign in, your
existing data will all load to your new device.


OTHER

IS COZI FREE?

Cozi offers a free version and a subscription version. When you create a new
Cozi account or download the Cozi app, you’ll automatically be using the free
version of Cozi, which includes most Cozi features and is supported by ads and
sponsors. If you would prefer not to see ads and would like access to additional
features, you could subscribe to Cozi Gold (one subscription applies to all
family members in an account) from Cozi on the web or from your Cozi iOS or
Android app as an in-app purchase. To get a two-week free trial of Cozi Gold
before purchase, please start your subscription from Cozi on the web. For more
information about the different versions of Cozi, please see this page. Note:
The free trial is only available for subscriptions started from the web version
of Cozi, not from the Cozi mobile apps, since the app stores don’t offer the
free trial option.

HOW DO I DELETE MY COZI ACCOUNT?

If you want to delete an account, please visit Cozi’s account deletion page and
confirm your email address and shared family password. Once an account is
deleted, all data for everyone included in the account will be permanently
erased, and cannot be recovered.

I NEED MORE HELP!

Please feel free to contact the Cozi customer support team for any additional
questions. Please include the email address you use in your Cozi account in your
email to support so that the support team can locate your account and answer
your specific questions. Note: Cozi doesn’t offer phone support, but will reply
as quickly as possible to all incoming email messages.




CAN’T FIND WHAT YOU’RE LOOKING FOR?

Contact Us

FEATURES

 * Feature Overview
 * Calendar
 * Shopping Lists
 * To Do Lists
 * Recipes & Meal Planner
 * Cozi Gold

SUPPORT & RESOURCES

 * Support
 * FAQ
 * Getting Started
 * Contact Us
 * Cozi Premade List Library
 * Using Cozi with Other Calendars

NEWS

 * Blog
 * Press Coverage
 * Awards
 * Why Families Love Cozi

ABOUT US

 * About Us
 * Careers
 * Contact Us
 * Advertise with Cozi
 * Media & Press Kit

 * Privacy Policy
 * Terms of Use
 * Access your Account

 * Facebook
 * X
 * Instagram

FAMILY LIFE. SIMPLIFIED. is a registered trademark of Cozi Inc.