altecusa.com
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69.16.229.76
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Submitted URL: https://www.support.altecusa.com/
Effective URL: https://altecusa.com/support/help-desk
Submission: On June 17 via api from US — Scanned from DE
Effective URL: https://altecusa.com/support/help-desk
Submission: On June 17 via api from US — Scanned from DE
Form analysis 3 forms found in the DOM
POST /component/baforms
<form novalidate="" class="ba-form-16 fields-icons-flex-start progress-navigation-style" action="/component/baforms" method="post" enctype="multipart/form-data" data-id="16">
<div class="ba-form-page" data-page-key="ba-form-page-1">
<div class="ba-page-items">
<div class="ba-form-row">
<div class="ba-form-column-wrapper">
<div class="span12 ba-form-column">
<div class="ba-form-field-item ba-form-input-field " data-type="input" data-hidden="false">
<div class="ba-input-wrapper">
<div class="ba-field-label-wrapper">
<span class="ba-input-label-wrapper" id="label-104"> Company Name </span>
</div>
<div class="ba-field-container">
<input type="text" name="104" placeholder="" data-default="" value="" aria-labelledby="label-104">
</div>
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</div>
<div class="ba-form-field-item ba-form-input-field " data-type="input" data-hidden="false">
<div class="ba-input-wrapper">
<div class="ba-field-label-wrapper">
<span class="ba-input-label-wrapper" id="label-105"> First Name </span>
<span class="required-star">*</span>
</div>
<div class="ba-field-container">
<input type="text" name="105" placeholder="" data-default="" value="" required="" aria-labelledby="label-105">
</div>
</div>
</div>
<div class="ba-form-field-item ba-form-input-field " data-type="input" data-hidden="false">
<div class="ba-input-wrapper">
<div class="ba-field-label-wrapper">
<span class="ba-input-label-wrapper" id="label-106"> Last Name </span>
<span class="required-star">*</span>
</div>
<div class="ba-field-container">
<input type="text" name="106" placeholder="" data-default="" value="" required="" aria-labelledby="label-106">
</div>
</div>
</div>
<div class="ba-form-field-item ba-form-input-field " data-type="input" data-hidden="false">
<div class="ba-input-wrapper">
<div class="ba-field-label-wrapper">
<span class="ba-input-label-wrapper" id="label-107"> Email </span>
<span class="required-star">*</span>
</div>
<div class="ba-field-container">
<input type="email" name="107" placeholder="" data-default="" value="" required="" aria-labelledby="label-107" data-validation="email">
</div>
</div>
</div>
<div class="ba-form-field-item ba-form-input-field " data-type="input" data-hidden="false">
<div class="ba-input-wrapper">
<div class="ba-field-label-wrapper">
<span class="ba-input-label-wrapper" id="label-108"> Phone </span>
<span class="required-star">*</span>
</div>
<div class="ba-field-container">
<input type="text" name="108" placeholder="" data-default="( ___ ) ___ - ____" value="( ___ ) ___ - ____" required="" aria-labelledby="label-108" data-mask="( ### ) ### - ####">
</div>
</div>
</div>
<div class="ba-form-field-item ba-form-upload-field" data-type="upload">
<div class="ba-input-wrapper">
<div class="ba-field-label-wrapper">
<span class="ba-input-label-wrapper" id="label-109"> Upload Screenshot </span>
</div>
<div class="ba-field-container">
<div class="upload-file-input drag-drop-upload-file">
<i class="ba-form-icons ba-icon-cloud-upload"></i>
<span class="upload-file-drag-drop-title">Drag & Drop Files Here</span>
<span class="upload-file-btn">Browse Files</span>
<input type="file" style="display: none !important;" class="ba-forms-attachment" data-id="109" aria-labelledby="label-109" data-size="10000" data-types="jpg, jpeg, png, pdf, doc" multiple="" data-count="">
<textarea readonly="" name="109" aria-labelledby="label-109" style="display: none !important;"></textarea>
</div>
<div class="ba-forms-xhr-attachment-wrapper" data-type="file"></div>
<div class="ba-forms-xhr-attachment-wrapper" data-type="image"></div>
</div>
</div>
</div>
<div class="ba-form-field-item ba-form-input-field " data-type="input" data-hidden="false">
<div class="ba-input-wrapper">
<div class="ba-field-label-wrapper">
<span class="ba-input-label-wrapper" id="label-110"> Computer Name </span>
</div>
<div class="ba-field-container">
<input type="text" name="110" placeholder="" data-default="" value="" aria-labelledby="label-110">
</div>
</div>
</div>
<div class="ba-form-field-item ba-form-checkbox-field " data-type="checkbox">
<fieldset class="ba-input-wrapper">
<legend class="ba-field-label-wrapper">
<span class="ba-input-label-wrapper"></span>
</legend>
<div class="ba-field-container">
<div class="ba-form-checkbox-group-wrapper" style="--checkbox-field-count:1;">
<div class="ba-form-checkbox-wrapper last-row-checkbox-wrapper">
<div class="ba-checkbox-wrapper">
<span class="ba-checkbox-title">
<span class="ba-form-checkbox-title"> Is this preventing you from doing work? </span>
</span>
<label class="ba-form-checkbox">
<input type="checkbox" name="111[]" value="Is this preventing you from doing work?">
<span></span>
<span style="display: none !important;">Is this preventing you from doing work?</span>
</label>
</div>
</div>
</div>
</div>
</fieldset>
</div>
<div class="ba-form-field-item ba-form-input-field " data-type="input" data-hidden="false">
<div class="ba-input-wrapper">
<div class="ba-field-label-wrapper">
<span class="ba-input-label-wrapper" id="label-112"> Issue Details </span>
</div>
<div class="ba-field-container">
<textarea name="112" placeholder="" data-default="" value="" aria-labelledby="label-112"></textarea>
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</div>
</div>
<div class="ba-form-field-item ba-form-submit-field " data-type="submit">
<div class="ba-form-submit-wrapper"
style="--submit-background-color: #66dab5;--submit-background-hover: #212121;--submit-padding-top: 20px;--submit-padding-right: 60px;--submit-padding-bottom: 20px;--submit-padding-left: 60px;--submit-border-top: 0;--submit-border-right: 0;--submit-border-bottom: 0;--submit-border-left: 0;--submit-border-color: #e3e3e3;--submit-border-hover: #e3e3e3;--submit-border-radius: 0px;--submit-border-width: 1px;--submit-typography-font-family: inherit;--submit-typography-font-size: 18px;--submit-typography-letter-spacing: 0px;--submit-typography-line-height: 18px;--submit-typography-color: #ffffff;--submit-typography-hover: #ffffff;--submit-typography-font-weight: bold;--submit-typography-text-align: flex-start;--submit-typography-font-style: normal;--submit-typography-text-transform: none;--submit-icon-size: 24px;--submit-icon-color: #ffffff;--submit-icon-hover: #ffffff;--submit-icon-text-align: row;--submit-shadow-value: 0;--submit-shadow-color: rgba(0, 0, 0, 0.5);--submit-shadow-hover: rgba(0, 0, 0, 0.5);">
<div class="ba-form-submit-recaptcha-wrapper">
<div id="forms-recaptcha-1718598292945" class="forms-recaptcha" data-captcha="recaptcha_invisible" data-size="invisible">
<div class="grecaptcha-badge" data-style="bottomright"
style="width: 256px; height: 60px; display: block; transition: right 0.3s ease 0s; position: fixed; bottom: 14px; right: -186px; box-shadow: gray 0px 0px 5px; border-radius: 2px; overflow: hidden;">
<div class="grecaptcha-logo"><iframe title="reCAPTCHA" width="256" height="60" role="presentation" name="a-45tes2fk45zu" frameborder="0" scrolling="no"
sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox allow-storage-access-by-user-activation"
src="https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Le6L1YpAAAAAM3XFn79j3-j3hDu5R4QjAFmvb27&co=aHR0cHM6Ly9hbHRlY3VzYS5jb206NDQz&hl=de&v=TqxSU0dsOd2Q9IbI7CpFnJLD&size=invisible&badge=bottomright&cb=xn161jo1c4qi"></iframe>
</div>
<div class="grecaptcha-error"></div><textarea id="g-recaptcha-response" name="g-recaptcha-response" class="g-recaptcha-response"
style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
</div><iframe style="display: none;"></iframe>
</div>
</div>
<div class="ba-form-submit-btn-wrapper">
<input type="checkbox" class="ba-honeypot" name="ba-honeypot">
<a href="#" class="ba-form-submit-btn" data-captcha="recaptcha_invisible"><span class="ba-form-submit-title">Submit Ticket</span></a>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="ba-form-footer">
<input type="hidden" name="form-id" value="16">
<input type="hidden" name="task" value="form.sendMessage">
<input type="hidden" name="submit-btn" value="0">
<input type="hidden" name="page-title" value="IT Help Desk | Manage Your Tickets | Springfield, MO | ALTEC Solutions">
<input type="hidden" name="page-url" value="https://altecusa.com/support/help-desk">
<input type="hidden" name="page-id" value="288">
</div>
</form>POST /support/help-desk
<form action="/support/help-desk" method="post" id="login-form">
<div id="form-login-username" class="mb-3">
<div class="input-group">
<span class="input-group-text" aria-label="Username"><span class="fas fa-user" aria-hidden="true"></span></span>
<input id="modlgn-username" type="text" name="username" class="form-control" tabindex="0" size="18" placeholder="Username">
</div>
</div>
<div id="form-login-password" class="mb-3">
<div class="input-group">
<span class="input-group-text" aria-label="Password"><span class="fas fa-lock" aria-hidden="true"></span></span>
<input id="modlgn-passwd" type="password" name="password" class="form-control" tabindex="0" size="18" placeholder="Password">
</div>
</div>
<div id="form-login-remember" class="mb-3 form-check">
<input id="modlgn-remember" type="checkbox" name="remember" class="form-check-input" value="yes">
<label for="modlgn-remember" class="control-label">Remember Me</label>
</div>
<div id="form-login-submit" class="mb-3">
<button type="submit" tabindex="0" name="Submit" class="btn btn-primary login-button">Log in</button>
</div>
<ul class="unstyled">
<li>
<a href="/forgot-username">
Forgot your username?</a>
</li>
<li>
<a href="/forgot-password">
Forgot your password?</a>
</li>
</ul>
<input type="hidden" name="option" value="com_users">
<input type="hidden" name="task" value="user.login">
<input type="hidden" name="return" value="aHR0cHM6Ly9hbHRlY3VzYS5jb20vc3VwcG9ydC9oZWxwLWRlc2s=">
<input type="hidden" name="f2023724b804e3b102cf2281ff8d87c9" value="1">
</form>GET /search-page
<form class="mod-finder js-finder-searchform form-search" action="/search-page" method="get" role="search">
<label for="mod-finder-searchword0" class="visually-hidden finder">Search</label>
<div class="awesomplete"><input type="text" name="q" id="mod-finder-searchword0" class="js-finder-search-query form-control" value="" placeholder="Search …" autocomplete="off" aria-expanded="false" aria-owns="awesomplete_list_1" role="combobox">
<ul hidden="" role="listbox" id="awesomplete_list_1"></ul><span class="visually-hidden" role="status" aria-live="assertive" aria-atomic="true">Type 2 or more characters for results.</span>
</div>
</form>Text Content
* Hours | Mon-Fri | 8:30am to 6pm, Saturday | 10:00am - 3:00pm
* admin@altecsales.com
* Login
* Support
* Downloads
* facebook
* twitter
* linkedin
* rss
* Home
* Login / Logout
* Create An Account
* Downloads
* Sitemap
* About Us
* Who are we?
* Our Difference
* IT Industry Secret
* Employment
* Refer a Colleague or Friend
* IT Services
* Managed IT Services
* Managed Services
* IT Consulting
* Comprehensive IT Support
* Remote Monitoring & Maintenance
* IT Vendor Management
* Co-Managed IT
* VMware
* 24/7 Help Desk
* Microsoft Hyper-V
* Desktop Monitoring and Management
* Infrastructure Support Services
* Professional Server Support
* Staffing Services
* vCIO
* Business Computing Assessment
* IT Security Services
* Network Security
* Unified Threat Management
* Content Filtering
* Spam Protection
* Security Cameras
* SOPHOS Security Solutions
* Email Encryption
* Cisco-Certified Solutions
* Fully Hosted Security as a Service
* Business Security
* Asset Tracking
* Access Control Solutions
* Cloud Computing Services
* Cloud IT Solutions
* Hosted Microsoft Exchange
* Hosted Server
* Hosted Desktop
* Hardware Virtualization
* Cloud Backup & File Sharing
* Dropbox Cloud Storage
* Microsoft Azure
* Cloud Hosted VoIP
* Amazon Web Services
* Data Warehousing
* Centrestack
* Industry Specific
* Healthcare IT
* Electronic Medical Records
* IT for Law
* Manufacturing IT
* Point-of-Sale Technologies
* IT for Education
* Residential Computer Repair
* IT for Accountants
* Retail IT
* IT for Engineers and Architects
* Supply Chain and Logistics
* eManagement Solutions
* IT for Nonprofits
* Data Services
* Business Continuity
* Data Retrieval
* Disaster Recovery as a Service
* Hardware Services
* Hardware as a Service
* Computer Repair
* Cabling and Wiring
* Wireless Services
* High-Speed Internet Consulting
* Printer Management
* Office Relocation Services
* Mobile Device Repair
* Printer and Copier Support
* Server Migration
* Software Services
* Microsoft Office 365
* Google Workspace
* Microsoft SharePoint
* Microsoft SQL Server
* Microsoft Partner Network
* CRM Sales Process
* Identity Management
* Intranet Solutions
* Business Intelligence Strategies
* Business Communication
* VoIP
* Mobile Solutions
* Fax Server
* Conferencing
* Mobile Device Management
* Unified Communications
* Conferencing and Collaboration
* 3CX Phone Systems
* Understanding IT
* Blockchain
* GDPR Compliance
* Automation
* Ransomware
* Shadow IT
* Your Virtual Identity
* The Modern Office
* IT Threat Glossary
* Business Continuity
* The Internet of Things
* Network Security
* SOX
* BYOD
* PCI DSS
* HIPAA
* Cloud Computing
* News
* News & Press Releases
* Events Calendar
* Blog
* Support
* How To Request Support
* Help Desk
* Support Portal
* Contact Us
HAVE ANY QUESTION?
Call (417) 862-6136
HELP DESK
1. You are here:
2. Home
3. Support
4. Help Desk
WELCOME TO THE ALTEC HELP DESK
To manage your Projects, Tickets, Recommendations and Invoices click here:
Support Portal
or if you're in a hurry? Make a Quick Ticket and we'll get right on it:
Company Name
First Name *
Last Name *
Email *
Phone *
Upload Screenshot
Drag & Drop Files Here Browse Files
Computer Name
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Issue Details
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SUPPORT OPTIONS
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You're human, and your support should be too. Speak to a support team member on
the phone now!
Phone: (417) 862-6136
Ticket By Email
Send an email to the Help Desk to create a ticket automatically and communicate
with our team.
Submit A Ticket
Ticket By Portal
Create and manage tickets via our secure online Help Desk Portal.
Enter Support Portal
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NEWS & UPDATES
ALTEC launches new website!
ALTEC is proud to announce the launch of our new website at www.altecusa.com.
The goal of the new website is to make it easier for our existing clients to
submit and manage support requests, and provide more information about our
services for ...
Read More
CONTACT US
Learn more about what ALTEC can do for your business.
(417) 862-6136
ALTEC
1860 West Arbor Street Suite 100
Springfield, Missouri 65807
*
*
*
*
Copyright © 2024 ALTEC. All Rights Reserved.
Search
Type 2 or more characters for results.
* Home
* Login / Logout
* Create An Account
* Downloads
* Sitemap
* About Us
* Who are we?
* Our Difference
* IT Industry Secret
* Employment
* Refer a Colleague or Friend
* IT Services
* Managed IT Services
* Managed Services
* IT Consulting
* Comprehensive IT Support
* Remote Monitoring & Maintenance
* IT Vendor Management
* Co-Managed IT
* VMware
* 24/7 Help Desk
* Microsoft Hyper-V
* Desktop Monitoring and Management
* Infrastructure Support Services
* Professional Server Support
* Staffing Services
* vCIO
* Business Computing Assessment
* IT Security Services
* Network Security
* Unified Threat Management
* Content Filtering
* Spam Protection
* Security Cameras
* SOPHOS Security Solutions
* Email Encryption
* Cisco-Certified Solutions
* Fully Hosted Security as a Service
* Business Security
* Asset Tracking
* Access Control Solutions
* Cloud Computing Services
* Cloud IT Solutions
* Hosted Microsoft Exchange
* Hosted Server
* Hosted Desktop
* Hardware Virtualization
* Cloud Backup & File Sharing
* Dropbox Cloud Storage
* Microsoft Azure
* Cloud Hosted VoIP
* Amazon Web Services
* Data Warehousing
* Centrestack
* Industry Specific
* Healthcare IT
* Electronic Medical Records
* IT for Law
* Manufacturing IT
* Point-of-Sale Technologies
* IT for Education
* Residential Computer Repair
* IT for Accountants
* Retail IT
* IT for Engineers and Architects
* Supply Chain and Logistics
* eManagement Solutions
* IT for Nonprofits
* Data Services
* Business Continuity
* Data Retrieval
* Disaster Recovery as a Service
* Hardware Services
* Hardware as a Service
* Computer Repair
* Cabling and Wiring
* Wireless Services
* High-Speed Internet Consulting
* Printer Management
* Office Relocation Services
* Mobile Device Repair
* Printer and Copier Support
* Server Migration
* Software Services
* Microsoft Office 365
* Google Workspace
* Microsoft SharePoint
* Microsoft SQL Server
* Microsoft Partner Network
* CRM Sales Process
* Identity Management
* Intranet Solutions
* Business Intelligence Strategies
* Business Communication
* VoIP
* Mobile Solutions
* Fax Server
* Conferencing
* Mobile Device Management
* Unified Communications
* Conferencing and Collaboration
* 3CX Phone Systems
* Understanding IT
* Blockchain
* GDPR Compliance
* Automation
* Ransomware
* Shadow IT
* Your Virtual Identity
* The Modern Office
* IT Threat Glossary
* Business Continuity
* The Internet of Things
* Network Security
* SOX
* BYOD
* PCI DSS
* HIPAA
* Cloud Computing
* News
* News & Press Releases
* Events Calendar
* Blog
* Support
* How To Request Support
* Help Desk
* Support Portal
* Contact Us