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SENIOR PRODUCT LEAD, SHOP SIGN IN

 * Remote - Global
 * Product

Apply Now


ABOUT SHOPIFY

Opportunity is not evenly distributed. Shopify puts independence within reach
for anyone with a dream to start a business. We propel entrepreneurs and
enterprises to scale the heights of their potential. Since 2006, we’ve grown to
over 8,300 employees and generated over $1 trillion in sales for millions of
merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it
transforms your own. This is putting the power of the few in the hands of the
many, is a future with more voices rather than fewer, and is creating more
choices instead of an elite option.




ABOUT YOU

Moving at our pace brings a lot of change, complexity, and ambiguity—and a
little bit of chaos. Shopifolk thrive on that and are comfortable being
uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:
 * Care deeply about what you do and about making commerce better for everyone
 * Excel by seeking professional and personal hypergrowth
 * Keep up with an unrelenting pace (the week, not the quarter)
 * Be resilient and resourceful in face of ambiguity and thrive on (rather than
   endure) change
 * Bring critical thought and opinion
 * Embrace differences and disagreement to get shit done and move forward
 * Work digital-first for your daily work


Shopifyhttps://www.shopify.com


ABOUT THE ROLE

About you
Moving at our pace brings a lot of change, complexity, and ambiguity—and a
little bit of chaos. Shopifolk thrive on that and are comfortable being
uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

 * Care deeply about what you do and about making commerce better for everyone

 * Excel by seeking professional and personal hyper growth

 * Keep up with an unrelenting pace (the week, not the quarter)

 * Be resilient and resourceful in face of ambiguity and thrive on (rather than
   endure) change

 * Bring critical thought and opinion — and embrace differences and disagreement
   to get shit done and move forward

 * Work digital-first for your daily work

About the Team

Shopify has focused the last decade on solving complex problems for
entrepreneurs by making commerce seamless and accessible. Now, we want to do the
same for shoppers through the Shop product network, which includes Shop
Identity.  The Shop Identity product group is responsible for products like Shop
Pay, used by over 150 million users globally, and related products including
Shop Pay Installments, Shop Pay Express and Sign In with Shop, Follow on Shop,
and Lead Capture.

About the role

The Shop Identity team is seeking a Senior Product Lead to lead our Sign in with
Shop mission, widening the value proposition of sign and lead capture to
existing merchants as well as growing to bring value to even more merchants and
buyers. We have a very ambitious goal to position Shop as the default Sign in
for E-commerce.

What you’ll do: 

 * Define long-term product strategy for consumer search and identify new
   problems and opportunities where Search can be leveraged at Shopify.

 * Be a leading voice in the company for IDPs (Identity Platforms), IAM and SSO 
   trends, and how those can be applied into an actionable roadmap. 

 * Have experience with sign in products such as FedCM, Sign in with Apple as
   well as experience in Lead Capture. 

 * Collaborate closely with engineering, design, data, marketing, finance,
   fraud, trust operations, and partnerships teams to ensure the  implementation
   of high-quality and secure identity products.

 * Deeply understand customer (merchant and buyer) needs and advocate for future
   customers.

 * Continuously build trust and improve the team and product.

 * Ensure timely delivery of assigned work.

 * Maintain high standards of quality.

 * Take ownership of the success and quality of your products.

 * Drive cross-functional and cross-discipline stakeholder alignment.

 * Demonstrate good judgment and accuracy in decision-making.

 * Embrace accountability for the products you develop and understand their
   impact through customer feedback.

 * Play a key role in solving the most challenging aspects of your projects.

 * Simplify processes to enable others to work more efficiently.

Qualifications

 * Strong technical background in identity & sign in learning, including a deep
   understanding of tools and technologies which exist today.

 * Strong data analysis background with experience leading experiment-driven
   products.

 * Experience as a Product Manager at modern tech, consumer-facing app, and/or
   SaaS e-commerce companies.

 * Experience leading the definition, building, and shipping of complex
   technical products at scale. 

 * Experience creating long-term product strategy and defining success metrics
   for your product areas.

 * Genuine user empathy and passion for solving their most complex problems with
   the products you ship.

 * Skills to drive ‘build, partner, or acquire’ decisions for your product area.

 * Experience providing feedback and inputs in technical and architectural
   design.

 * The ability to distill technical concepts to business users and vice versa.

 * An entrepreneurial mindset - you must be comfortable rolling up your sleeves,
   thriving in ambiguity, and getting the work done.

 * Experience influencing key technical and non-technical stakeholders, driving
   buy-in for your ideas, and telling exceptional stories around why and what
   product you are building.

 * A talent for storytelling.

Additional information

Interested? Hit apply and let us know why you’d be a great match for the role! 
 

 * Hiring Manager: Kenny Cohen
   
   Our belief is that a strong commitment to diversity & inclusion enables us to
   truly make commerce better for everyone. We encourage applications from
   Indigenous peoples, racialized people, people with disabilities, people from
   gender and sexually diverse communities, and/or people with intersectional
   identities. Please take a look at our Sustainability Reports to learn more
   about Shopify’s commitments to our communities, and our planet.

All your information will be kept confidential according to EEO guidelines.






WE HIRE PEOPLE, NOT RESUMES. IF YOU THINK YOU’RE RIGHT FOR THE ROLE, APPLY NOW.

Apply Now


FIRST THINGS FIRST


We want to ensure you’re the type of person who will thrive here so we can move
you quickly through our hiring process. Before completing the job application,
please check all the statements that apply to you below:
I am always seeking (often uncomfortable) growth and deepening my craft
expertise
I thrive on change in an ambiguous environment and can keep pace to ship weekly
I want to work remotely for my daily work

It looks like you might not be a great fit for Shopify at this time — while we
encourge everyone to apply, we are looking for someone who can meet all these
criteria.

Submit


APPLICATION



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Individual ContributorPeople Manager
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NDA here

Please confirm you've read our applicant privacy notice*

Privacy notice here


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