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ELON MUSK DROPS THE PRICE OF THE TESLA MOBILE CONNECTOR AFTER GETTING CUSTOMER
FEEDBACK ON TWITTER

 * Post author By Iqtidar Ali
 * Post date April 17, 2022
 * No Comments on Elon Musk drops the price of the Tesla Mobile Connector after
   getting customer feedback on Twitter

Advertisement



Tesla CEO Elon Musk listened to customer feedback on Twitter and responded fast
to resolve their problem once again. A Tesla owner from Germany complained that
the Tesla Mobile Connector which was previously included in the price of the car
is no more included with the car purchase. Tesla started selling it for an
additional $400.

This change is not limited to Germany or Europe, the Tesla Mobile Connector from
now on is not included in the price of the car globally. Buying this basic
charging adapter for an additional $400 was an extra burden on Tesla customers.

See more

> Tesla just updated the website. The mobile connector is no longer included
> with a new car. They now list a price for the connector rather than saying
> "comes with vehicle".
> 
> Guessed correctly what the change in the configurator means.
> https://t.co/IieebFQLUu pic.twitter.com/MBWfUzsdGv
> 
> — Tesla_Adri (@tesla_adri) April 16, 2022

– Sponsored –

This change by Tesla was not widely welcome by Tesla owners and potential
customers on Twitter. Several Tesla enthusiasts and influencers retweeted this
to show their concern and get the matter to Elon Musk’s attention.

These efforts did not go in vain as Elon Musk took notice of the situation,
“Usage statistics were super low, so seemed wasteful. On the (minor) plus side,
we will be including more plug adapters with the mobile connector kit,” he
responded.

See more

> NEWS: Tesla has now officially removed the mobile connector as a standard
> accessory with every new car purchase.
> 
> You can purchase it separately for $400 here: https://t.co/Dysh9494Ie
> https://t.co/RqoeVSf04u
> 
> — Sawyer Merritt 📈🚀 (@SawyerMerritt) April 16, 2022

See more

> Usage statistics were super low, so seemed wasteful. On the (minor) plus side,
> we will be including more plug adapters with the mobile connector kit.
> 
> — Elon Musk (@elonmusk) April 16, 2022

Looking at the overwhelming response from Tesla owners and potential customers
on this matter, Elon Musk posted another tweet after about 9 hours of the above
one. He said:

> Based on feedback received, we will drop mobile connector price to $200 & make
> it easy to order with car.
> 
> Note, mobile connector is not needed if you have a Tesla wall connector or to
> use Superchargers.
> 
> Recommend installing Tesla wall connector well before car arrives.
> 
> Elon Musk on Twitter.

Currently, this connector is “out of stock” — perhaps Tesla has stopped the sale
temporarily to change the price and add more plug adapters as Musk has mentioned
above.

Which other CEO of a trillion or billion-dollar company connects with his
customers like Elon Musk? I am pretty sure another one would be very hard to
find. Musk just doesn’t listen to customers, he also makes an effort to resolve
the issue, and this is not the first time he has done this — this is top-notch
customer service in almost real-time.

Next Update: Tesla shares the cutoff date for Mobile Connector removal from
orders.

Stay tuned for constant Tesla updates, follow us on: 
Google News | Flipboard | RSS (Feedly).

Advertisement


 * Tags Home Chargers


BY IQTIDAR ALI

Iqtidar has been writing about Tesla, Elon Musk, and EVs for more than 3 years
on XAutoWorld.com, many of his articles have been republished on CleanTechnica
and InsideEVs, maintains a healthy relationship with the Tesla community across
the Social Media sphere. You can reach him on Twitter @IqtidarAlii

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