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An official website of the United States government


  由 Google Translate强力驱动

Customer Assistance: 1-800-613-6743

Parts of this site may be down for maintenance from Friday, July 26, 9:00 p.m.
to Sunday, July 28, 9:00 a.m. (Eastern).



HelpWithMyBank.gov
File a
Complaint Menu
 * Help Topics
 * Contact
 * About
 * Glossary
 * File a Complaint

 * An official website of the
   United States government

 * 


GET ANSWERS TO YOUR BANKING QUESTIONS

Search




HelpWithMyBank.gov provides information and assistance for customers of national
banks and federal savings associations. We’re here to help!


BROWSE HELP TOPICS

Read some frequently asked questions and answers for bank customers.


 * BANK ACCOUNTS


 * BRANCH SERVICES


 * COMPLAINTS & INQUIRIES


 * COVID-19


 * CREDIT CARDS


 * DEBT & CREDIT SCORES


 * FRAUD & SCAMS


 * GIFT & PREPAID CARDS


 * INTEREST RATES


 * INVESTMENTS & TRUSTS


 * MORTGAGES & HOME EQUITY


 * PERSONAL & AUTO LOANS


CONTACT US

Can't find your answer here? Contact our Customer Assistance Group.

1-800-613-6743
Monday-Friday
7 a.m.-7 p.m. CT

More ways to contact us →

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Check your complaint status →

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For information about deposit insurance, visit the Federal Deposit Insurance
Corporation (FDIC) Electronic Deposit Insurance Estimator.

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OTHER THINGS YOU CAN DO


 * ALREADY FILED A COMPLAINT?
   
    * What Happens Next?
    * Check Complaint Status
    * File an Appeal


 * IF YOU HAVE AN APPRAISAL ISSUE:
   
    * File an Appraisal Complaint


 * FIND OUT IF THE OCC REGULATES YOUR BANK:
   
    * Search For Your Bank


 * LEARN MORE:
   
    * About This Website
    * A Message From the Director

Customer Assistance:
1-800-613-6743
Monday - Friday,
7:00 am - 7:00 pm CT

HelpWithMyBank.gov provides information and assistance for customers of national
banks and federal savings associations. We're here to help!


OUR WEBSITES

 * OCC.gov
   
   Official website of the OCC.

 * Careers.OCC.gov
   
   Join one of the best places to work.

 * BankNet.gov
   
   Resources for bankers.

 * HelpWithMyBank.gov
   
   Get answers to banking questions.

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 * Privacy Policy
 * USA.gov
 * Accessibility
 * Department of the Treasury
 * Freedom of Information Act (FOIA)
 * Contact Us
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