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iessupport.guideit.com Open in urlscan Pro
104.214.119.36  Public Scan

Go To Rescan Add Verdict Report
URL: https://iessupport.guideit.com/
Submission: On August 20 via automatic, source certstream-suspicious — Scanned from US
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 7 IPs in 1 countries across 3 domains to perform 12 HTTP transactions. The main IP is 104.214.119.36, located in San Antonio, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is iessupport.guideit.com.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on April 4th 2024. Valid for: a year.
This is the only time iessupport.guideit.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
4 104.214.119.36 8075 (MICROSOFT...)
1 13.226.34.85 16509 (AMAZON-02)
1 135.148.70.109 16276 (OVH)
2 75.2.75.247 16509 (AMAZON-02)
2 18.238.55.68 16509 (AMAZON-02)
1 18.238.55.76 16509 (AMAZON-02)
12 7
4    104.214.119.36 (San Antonio, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
iessupport.guideit.com
1    13.226.34.85 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-226-34-85.ewr53.r.cloudfront.net
livechat-static-de-na1.niceincontact.com
1    135.148.70.109 (United States)

ASN16276 (OVH, FR)
PTR: ip109.ip-135-148-70.us
guideit.screenconnect.com
2    75.2.75.247 (United States)

ASN16509 (AMAZON-02, US)
PTR: ac9af5c29004f71d0.awsglobalaccelerator.com
channels-de-na1.niceincontact.com
2    18.238.55.68 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-238-55-68.jfk52.r.cloudfront.net
web-modules-de-na1.niceincontact.com
1    18.238.55.76 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-238-55-76.jfk52.r.cloudfront.net
web-modules-de-na1.niceincontact.com
Apex Domain
Subdomains		 Transfer
6 niceincontact.com
livechat-static-de-na1.niceincontact.com — Cisco Umbrella Rank: 53306
channels-de-na1.niceincontact.com — Cisco Umbrella Rank: 49166
web-modules-de-na1.niceincontact.com — Cisco Umbrella Rank: 79094
533 KB
4 guideit.com
iessupport.guideit.com
19 KB
1 screenconnect.com
guideit.screenconnect.com
12 3
Domain Requested by
4 iessupport.guideit.com iessupport.guideit.com
3 web-modules-de-na1.niceincontact.com livechat-static-de-na1.niceincontact.com
web-modules-de-na1.niceincontact.com
2 channels-de-na1.niceincontact.com livechat-static-de-na1.niceincontact.com
1 guideit.screenconnect.com iessupport.guideit.com
1 livechat-static-de-na1.niceincontact.com iessupport.guideit.com
12 5

This site contains no links.

Subject Issuer Validity Valid
*.guideit.com
Go Daddy Secure Certificate Authority - G2		 2024-04-04 -
2025-04-23		 a year crt.sh
*.nicecxone.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1		 2024-07-30 -
2025-07-29		 a year crt.sh
*.screenconnect.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1		 2024-02-02 -
2025-03-04		 a year crt.sh

This page contains 4 frames:

Primary Page: https://iessupport.guideit.com/
Frame ID: 194C78E6979CDA892E8B546DA60AA6A9
Requests: 9 HTTP requests in this frame

Frame: https://guideit.screenconnect.com/?Theme=Embedded
Frame ID: A306878044B3B296299172B0177892A4
Requests: 1 HTTP requests in this frame

Frame: https://web-modules-de-na1.niceincontact.com/storage/shared.html
Frame ID: 8ABE9B1B962AB191E25010B7DC2D27F1
Requests: 1 HTTP requests in this frame

Frame: https://web-modules-de-na1.niceincontact.com/chat/comm.html
Frame ID: 73ED93C63C3EAF215B08124FB01924DC
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

IES (Integrative Emergency Services) - Support

Page Statistics

12
Requests

92 %
HTTPS

0 %
IPv6

3
Domains

5
Subdomains

7
IPs

1
Countries

552 kB
Transfer

2161 kB
Size

2
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

12 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
iessupport.guideit.com/ 		2 KB
2 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://iessupport.guideit.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.214.119.36 San Antonio, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
f8003bea5482cb7752f5967a303315251298e4e9e684b26f3adfaef9e77cd722
Security Headers
Name Value
Strict-Transport-Security max-age=2592000

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Tue, 20 Aug 2024 13:14:29 GMT
Server
Microsoft-IIS/10.0
Strict-Transport-Security
max-age=2592000
Transfer-Encoding
chunked
Vary
Accept-Encoding
X-Powered-By
ASP.NET
IES.png
iessupport.guideit.com/logos/ 		10 KB
10 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://iessupport.guideit.com/logos/IES.png
Requested by
Host: iessupport.guideit.com
URL: https://iessupport.guideit.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.214.119.36 San Antonio, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
9b43fac884d6d69d43f434335ba02bfb9b53c328fabc17aaa9b56de1d11735c4
Security Headers
Name Value
Strict-Transport-Security max-age=2592000

Request headers

Referer
https://iessupport.guideit.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Tue, 20 Aug 2024 13:14:29 GMT
Strict-Transport-Security
max-age=2592000
Last-Modified
Tue, 26 Mar 2024 20:15:22 GMT
Server
Microsoft-IIS/10.0
ETag
"1da7fba548c813e"
X-Powered-By
ASP.NET
Content-Type
image/png
Accept-Ranges
bytes
Content-Length
10302
home.css
iessupport.guideit.com/css/ 		2 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://iessupport.guideit.com/css/home.css
Requested by
Host: iessupport.guideit.com
URL: https://iessupport.guideit.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.214.119.36 San Antonio, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
52df8592f8e3a144e3480bc3e996a029624253b9ef2f5699bf79d8e8bb0659af
Security Headers
Name Value
Strict-Transport-Security max-age=2592000

Request headers

Referer
https://iessupport.guideit.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Tue, 20 Aug 2024 13:14:29 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=2592000
Last-Modified
Tue, 26 Mar 2024 20:15:22 GMT
Server
Microsoft-IIS/10.0
ETag
"1da7fba548ca1fa"
X-Powered-By
ASP.NET
Transfer-Encoding
chunked
Vary
Accept-Encoding
Content-Type
text/css
Accept-Ranges
bytes
chat.js
livechat-static-de-na1.niceincontact.com/4/ 		35 KB
11 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://livechat-static-de-na1.niceincontact.com/4/chat.js?478933
Requested by
Host: iessupport.guideit.com
URL: https://iessupport.guideit.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.226.34.85 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-226-34-85.ewr53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c3da488ac52550d19ef9790190d79d24287ca96367f8a5a5beb3186d9bbba0e2

Request headers

Referer
https://iessupport.guideit.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Tue, 20 Aug 2024 08:36:44 GMT
content-encoding
br
via
1.1 15b896d254f935ae71226074f7ea14b6.cloudfront.net (CloudFront)
last-modified
Wed, 07 Aug 2024 08:33:11 GMT
server
AmazonS3
x-amz-cf-pop
EWR53-C2
age
16667
x-amz-server-side-encryption
AES256
etag
W/"12143f7cdc7e0300182c4d6f67aba4a1"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
text/javascript
x-amz-cf-id
xPL6OK1qcSItNskoz7K8WqyKbYjgeg8YVGcr4S3ATNAZKOsziVvLHw==
/
guideit.screenconnect.com/ Frame A306 		0
0 		Document
General
Check archive.org
Download Go to
Full URL
https://guideit.screenconnect.com/?Theme=Embedded
Requested by
Host: iessupport.guideit.com
URL: https://iessupport.guideit.com/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
135.148.70.109 , United States, ASN16276 (OVH, FR),
Reverse DNS
ip109.ip-135-148-70.us
Software
ScreenConnect/24.1.7.8892-3877121192 Microsoft-HTTPAPI/2.0 /
Resource Hash

Request headers

Referer
https://iessupport.guideit.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

cache-control
private
content-encoding
gzip
content-length
71224
content-type
text/html; charset=utf-8
date
Tue, 20 Aug 2024 13:14:30 GMT
p3p
CP="NON CUR OUR STP STA PRE"
server
ScreenConnect/24.1.7.8892-3877121192 Microsoft-HTTPAPI/2.0
x-robots-tag
noindex
truncated
/ 		238 B
0 		Image
General
Check archive.org
Download Go to Show image
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
19ce53d31c89f6a2a6f9f85e359bba2821c04e8cadb38b5ca380e819a20c191f

Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Content-Type
image/svg+xml
chat_d963ff1b-201b-475a-965c-c8090f9cd5cc
channels-de-na1.niceincontact.com/chat/1.0/brand/3984/channel/ 		11 KB
4 KB 		Fetch
General
Check archive.org
Download Go to
Full URL
https://channels-de-na1.niceincontact.com/chat/1.0/brand/3984/channel/chat_d963ff1b-201b-475a-965c-c8090f9cd5cc?locale=en_US
Requested by
Host: livechat-static-de-na1.niceincontact.com
URL: https://livechat-static-de-na1.niceincontact.com/4/chat.js?478933
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
75.2.75.247 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ac9af5c29004f71d0.awsglobalaccelerator.com
Software
nginx /
Resource Hash
aa8d7abec6cef7c54cc189ad94909d438f06ebeda7f7a1ea751f05e1b13c582d
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://iessupport.guideit.com/
X-Caller-Service-ID
dfo-chat
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36
Content-Type
application/json

Response headers

x-trace-id
ac2969c9-e961-4995-a083-931c20c2ff40
date
Tue, 20 Aug 2024 13:14:32 GMT
strict-transport-security
max-age=63072000; includeSubDomains
x-clacks-overhead
GNU Terry Pratchett
content-encoding
gzip
server
nginx
access-control-allow-methods
POST, OPTIONS, GET
content-type
application/json
access-control-allow-origin
*
cache-control
public, max-age=120
x-request-uuid
950f7b73-b4de-4061-9462-67d765938693
access-control-allow-headers
*
chat_d963ff1b-201b-475a-965c-c8090f9cd5cc
channels-de-na1.niceincontact.com/chat/1.0/brand/3984/channel/ Frame 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://channels-de-na1.niceincontact.com/chat/1.0/brand/3984/channel/chat_d963ff1b-201b-475a-965c-c8090f9cd5cc?locale=en_US
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
75.2.75.247 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ac9af5c29004f71d0.awsglobalaccelerator.com
Software
nginx /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type,x-caller-service-id
Access-Control-Request-Method
GET
Origin
https://iessupport.guideit.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

access-control-allow-headers
*
access-control-allow-methods
POST, OPTIONS, GET
access-control-allow-origin
*
content-length
0
date
Tue, 20 Aug 2024 13:14:31 GMT
server
nginx
strict-transport-security
max-age=63072000; includeSubDomains
x-clacks-overhead
GNU Terry Pratchett
x-request-uuid
0e3d7ecf-080e-4aa6-abbb-2b354b1861cb
x-trace-id
5e72168e-38a9-408b-b968-3073fc9279ac
favicon.ico
iessupport.guideit.com/ 		5 KB
6 KB 		Other
General
Check archive.org
Download Go to
Full URL
https://iessupport.guideit.com/favicon.ico
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.214.119.36 San Antonio, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
26dc5ff4bfb9213291735808465e156d4a4691135f3815e3613761243e1f69c3
Security Headers
Name Value
Strict-Transport-Security max-age=2592000

Request headers

Referer
https://iessupport.guideit.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Tue, 20 Aug 2024 13:14:31 GMT
Strict-Transport-Security
max-age=2592000
Last-Modified
Tue, 26 Mar 2024 20:15:20 GMT
Server
Microsoft-IIS/10.0
ETag
"1da7fba535b6936"
X-Powered-By
ASP.NET
Content-Type
image/x-icon
Accept-Ranges
bytes
Content-Length
5430
loader.js
web-modules-de-na1.niceincontact.com/loader/1/ 		80 KB
28 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://web-modules-de-na1.niceincontact.com/loader/1/loader.js?28735995
Requested by
Host: livechat-static-de-na1.niceincontact.com
URL: https://livechat-static-de-na1.niceincontact.com/4/chat.js?478933
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.238.55.68 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-238-55-68.jfk52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
24ca5132420b08e69c217aaea3fad5f9dba8aff59a5f4cf66fc420cc225b02c0

Request headers

Referer
https://iessupport.guideit.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Tue, 20 Aug 2024 13:14:33 GMT
content-encoding
br
via
1.1 3f3479c6387cb9e42ecda1d46e66eddc.cloudfront.net (CloudFront)
last-modified
Wed, 19 Jun 2024 09:12:20 GMT
server
AmazonS3
x-amz-cf-pop
JFK52-P4
age
0
x-amz-server-side-encryption
AES256
etag
W/"8beaa20eef2fe65987d07a2429288b34"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
text/javascript
cache-control
no-cache
x-amz-cf-id
Xjrqy9A0yG_jKv4lzE2sZJSOeI1yCF6yZJkQiAOFz_j8K3xhpwzg_g==
chat-window.js
web-modules-de-na1.niceincontact.com/chat/ 		2 MB
489 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://web-modules-de-na1.niceincontact.com/chat/chat-window.js?28735995
Requested by
Host: web-modules-de-na1.niceincontact.com
URL: https://web-modules-de-na1.niceincontact.com/loader/1/loader.js?28735995
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.238.55.68 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-238-55-68.jfk52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
ec0f6da85682a051a72fdcada6f32e61333c9e0690db05660be3691afef2c3cc

Request headers

Referer
https://iessupport.guideit.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Tue, 20 Aug 2024 12:37:35 GMT
content-encoding
br
via
1.1 3f3479c6387cb9e42ecda1d46e66eddc.cloudfront.net (CloudFront)
last-modified
Wed, 07 Aug 2024 08:33:06 GMT
server
AmazonS3
x-amz-cf-pop
JFK52-P4
age
2218
etag
W/"3d770310addc630cb122c1b67e1dd319"
x-amz-server-side-encryption
AES256
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
text/javascript
x-amz-cf-id
Qs9iXyXJEU5BuXJT7_RiTpH_kG6wPaqXaj3tMexR1zKnlcpprpnbFQ==
shared.html
web-modules-de-na1.niceincontact.com/storage/ Frame 8ABE 		0
0 		Document
General
Check archive.org
Download Go to
Full URL
https://web-modules-de-na1.niceincontact.com/storage/shared.html
Requested by
Host: web-modules-de-na1.niceincontact.com
URL: https://web-modules-de-na1.niceincontact.com/loader/1/loader.js?28735995
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.238.55.76 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-238-55-76.jfk52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash

Request headers

Referer
https://iessupport.guideit.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

accept-ranges
bytes
age
20045
content-length
164
content-type
text/html
date
Tue, 20 Aug 2024 07:40:29 GMT
etag
"529f313e880347d6f53f06cebc45569f"
last-modified
Fri, 12 Apr 2024 10:07:05 GMT
server
AmazonS3
via
1.1 6ecf35677ede41c0a96f262ec39b4894.cloudfront.net (CloudFront)
x-amz-cf-id
pcpLvPtbqS-ANqjy5lE013UDW5wyAAvtwNZGTASLFUphdp7LVMhRfQ==
x-amz-cf-pop
JFK52-P4
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
comm.html
web-modules-de-na1.niceincontact.com/chat/ Frame 73ED 		0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
web-modules-de-na1.niceincontact.com
URL
https://web-modules-de-na1.niceincontact.com/chat/comm.html

Verdicts & Comments Add Verdict or Comment

10 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 function| OpenChat string| BrandEmbassy function| brandembassy string| CXoneDfo function| cxone object| webpackChunkchat_window object| __core-js_shared__

2 Cookies

Domain/Path Name / Value
.iessupport.guideit.com/ Name: ARRAffinity
Value: 3bd0789e0da4bff9f5b8dc9566a5e9389d324155fdf57fb006d707fce10752cc
.iessupport.guideit.com/ Name: ARRAffinitySameSite
Value: 3bd0789e0da4bff9f5b8dc9566a5e9389d324155fdf57fb006d707fce10752cc

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=2592000