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Unifonic announces acquisition of Sestek - Read more here.


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ONE PLATFORM FOR EVERY CONVERSATION.

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TRUSTED BY 5000+ OF THE WORLD'S MOST CUSTOMER-CENTRIC COMPANIES. UNIFONIC
COMBINES YOUR COMMUNICATIONS CHANNELS ON ONE PLATFORM SO THAT YOU CAN STREAMLINE
CUSTOMER ENGAGEMENT.





INSTANTLY REACH CUSTOMERS ON ANY CHANNEL



Reach your customers anywhere in the world on their preferred channels to boost
customer engagement. Integrate programmable APIs across SMS, WhatsApp messaging,
voice and mobile push notifications.

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APPS TO TRANSFORM THE WAY YOU COMMUNICATE

From automated customer support to number masking, Unifonic removes operational
bottlenecks. Implement self-service work flows, launch personalised marketing
and more.

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CUSTOMISED SOLUTIONS BY INDUSTRY AND DEPARTMENT

From marketing solutions to improve customer engagement to automation to scale
your customer support service, transform the way your business interacts with
customers.

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ALL COMMUNICATION CHANNELS, IN ONE PLACE

Remove the complexity of interacting with your customers. Seamlessly integrate
multiple channels through a single API without a single line of code on just one
platform.

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SMS

WHATSAPP

VOICE

PUSH NOTIFICATION


BUILT FOR YOUR BUSINESS AND FUNCTION

MARKETING

IT & OPERATIONS

CUSTOMER SERVICE

Reach your audience at every step of your customer journey. Generate more leads,
accelerate sales and improve customer engagement on any channel, anywhere.

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Streamline customer fulfillment and workforce operations at scale with secure
and reliable notifications on your preferred channel, and more.

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Automate and scale your customer support. Increase your customer support
efficiency on channels your customers prefer with little to no code.

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CREATE BETTER MOMENTS WITH ENTERPRISE-LEVEL CUSTOM SOLUTIONS

EASY INTEGRATION



Seamlessly connect on multiple channels using the same API for quick integration
and instant communication capabilities.

LOW CODE



Build powerful and personalised conversation capabilities with zero coding
experience to enhance customer engagement.

MARKETPLACE



Scale and integrate with the best platforms and systems through official
connectors and third party solutions.

CLOUD-NATIVE



Deploy communication solutions on compatible cloud infrastructures to remain
connected to your customers.

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One of the largest banks in the Middle East



UAE's first local super app for on-demand services

"Unifonic has a clear roadmap in place that they present to their customers
every year. Unifonic met all our selection criteria, which included scalability,
exceptional quality, and 24/7 support."

ABDULLAH AL-AMOUDI

Head of Application Support at Arab National Bank

"We were able to avail services from the platform as needed, allowing us
flexibility, scalability and cost-efficiency."

MUHAMMED SHABREEN

Chief Technology Officer at RIZEK




LATEST NEWS, UPDATES, AND ARTICLES FROM UNIFONIC

Jan 19, 2023

STARTING HIGH-QUALITY CONVERSATIONS IN THE WHATSAPP BUSINESS PLATFORM

Jan 19, 2023

A SHORT GUIDE TO THE SMS COMPLIANCE LANDSCAPE IN KSA

Jan 17, 2023

THE WHATSAPP QUALITY RATING AND WHY YOU NEED TO LOOK AFTER YOURS


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