www.egain.com Open in urlscan Pro
13.82.107.234 Public Scan

Go To Rescan
Add Verdict Report

URL:
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_c...
Submission: On January 25 via api (January 25th 2023, 11:42:53 pm UTC) from US — Scanned from DE

Summary HTTP 97 Redirects Links 9 Behaviour Indicators

Summary

This website contacted 22 IPs in 4 countries across 16 domains to perform 97 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 340491.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.

This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
41	13.82.107.234 13.82.107.234	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
4	2a00:1450:400... 2a00:1450:4001:80b::200a	15169 (GOOGLE) (GOOGLE)
7	2a00:1450:400... 2a00:1450:400d:803::2008	15169 (GOOGLE) (GOOGLE)
2	2a02:6ea0:c70... 2a02:6ea0:c700::18	60068 (CDN77 ^_^) (CDN77 ^_^)
8	65.9.95.15 65.9.95.15	16509 (AMAZON-02) (AMAZON-02)
2	108.128.174.138 108.128.174.138	16509 (AMAZON-02) (AMAZON-02)
1	2606:4700::68... 2606:4700::6810:650c	13335 (CLOUDFLAR...) (CLOUDFLARENET)
3	2620:1ec:c11:... 2620:1ec:c11::200	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	2600:9000:212... 2600:9000:2127:c400:1f:f723:6fc0:93a1	16509 (AMAZON-02) (AMAZON-02)
3	2a00:1450:400... 2a00:1450:4001:813::2003	15169 (GOOGLE) (GOOGLE)
1	2a02:6ea0:c70... 2a02:6ea0:c700::11	60068 (CDN77 ^_^) (CDN77 ^_^)
3	2001:4860:480... 2001:4860:4802:38::178	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:813::2002	15169 (GOOGLE) (GOOGLE)
2	2001:4860:480... 2001:4860:4802:32::36	15169 (GOOGLE) (GOOGLE)
1	65.9.95.14 65.9.95.14	16509 (AMAZON-02) (AMAZON-02)
6	2600:1f14:f4:... 2600:1f14:f4:7d02:153f:adff:cb23:7692	16509 (AMAZON-02) (AMAZON-02)
1	2a02:26f0:350... 2a02:26f0:3500:16::215:149b	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
2	2a00:1450:400... 2a00:1450:400c:c04::9c	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:80e::2004	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:800::2003	15169 (GOOGLE) (GOOGLE)
1	2600:9000:212... 2600:9000:2127:5000:2:53b2:240:93a1	16509 (AMAZON-02) (AMAZON-02)
3 3	2620:1ec:21::14 2620:1ec:21::14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	13.107.42.14 13.107.42.14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
97	22

41 13.82.107.234 (Tappahannock, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

www.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2a00:1450:4001:80b::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 2a00:1450:400d:803::2008 (Ireland)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a02:6ea0:c700::18 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)

cdn.printfriendly.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

8 65.9.95.15 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-95-15.prg50.r.cloudfront.net

hd.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 108.128.174.138 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-108-128-174-138.eu-west-1.compute.amazonaws.com

analytics.analytics-egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6810:650c (United States)

ASN13335 (CLOUDFLARENET, US)

ws.zoominfo.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2620:1ec:c11::200 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

bat.bing.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2600:9000:2127:c400:1f:f723:6fc0:93a1 (United States)

ASN16509 (AMAZON-02, US)

sc.lfeeder.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:813::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:6ea0:c700::11 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)

key-cdn.printfriendly.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2001:4860:4802:38::178 (United States)

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:813::2002 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

googleads.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2001:4860:4802:32::36 (United States)

ASN15169 (GOOGLE, US)

region1.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 65.9.95.14 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-95-14.prg50.r.cloudfront.net

tr.lfeeder.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 2600:1f14:f4:7d02:153f:adff:cb23:7692 (Boardman, United States)

ASN16509 (AMAZON-02, US)

ebrain.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:3500:16::215:149b (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)

snap.licdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:400c:c04::9c (Brussels, Belgium)

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:80e::2004 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:800::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2600:9000:2127:5000:2:53b2:240:93a1 (United States)

ASN16509 (AMAZON-02, US)

cdn.linkedin.oribi.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2620:1ec:21::14 (United States) 3 redirects

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
www.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.107.42.14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px4.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
55	egain.com www.egain.com — Cisco Umbrella Rank: 340491 hd.egain.com — Cisco Umbrella Rank: 794549 ebrain.egain.com	916 KB
7	googletagmanager.com www.googletagmanager.com — Cisco Umbrella Rank: 40	429 KB
5	google-analytics.com www.google-analytics.com — Cisco Umbrella Rank: 21 region1.google-analytics.com — Cisco Umbrella Rank: 2456	21 KB
4	linkedin.com 3 redirects px.ads.linkedin.com — Cisco Umbrella Rank: 353 www.linkedin.com — Cisco Umbrella Rank: 575 px4.ads.linkedin.com — Cisco Umbrella Rank: 6074	4 KB
4	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 34	4 KB
3	google.de www.google.de — Cisco Umbrella Rank: 5986	669 B
3	google.com www.google.com — Cisco Umbrella Rank: 2	669 B
3	doubleclick.net googleads.g.doubleclick.net — Cisco Umbrella Rank: 29 stats.g.doubleclick.net — Cisco Umbrella Rank: 78	2 KB
3	gstatic.com fonts.gstatic.com	75 KB
3	bing.com bat.bing.com — Cisco Umbrella Rank: 351	12 KB
3	printfriendly.com cdn.printfriendly.com — Cisco Umbrella Rank: 20013 key-cdn.printfriendly.com — Cisco Umbrella Rank: 20875	16 KB
2	lfeeder.com sc.lfeeder.com — Cisco Umbrella Rank: 13341 tr.lfeeder.com — Cisco Umbrella Rank: 19939	12 KB
2	analytics-egain.com analytics.analytics-egain.com — Cisco Umbrella Rank: 24169	20 KB
1	oribi.io cdn.linkedin.oribi.io — Cisco Umbrella Rank: 814	376 B
1	licdn.com snap.licdn.com — Cisco Umbrella Rank: 707	5 KB
1	zoominfo.com ws.zoominfo.com — Cisco Umbrella Rank: 4504	2 KB
97	16

	Domain	Requested by
41	www.egain.com	www.egain.com
8	hd.egain.com	www.egain.com
7	www.googletagmanager.com	www.egain.com www.googletagmanager.com
6	ebrain.egain.com	analytics.analytics-egain.com ebrain.egain.com
4	fonts.googleapis.com	www.egain.com
3	www.google.de	www.egain.com
3	www.google.com	www.egain.com
3	www.google-analytics.com	www.googletagmanager.com www.google-analytics.com
3	fonts.gstatic.com	fonts.googleapis.com
3	bat.bing.com	www.egain.com bat.bing.com
2	px.ads.linkedin.com	2 redirects
2	stats.g.doubleclick.net	www.google-analytics.com
2	region1.google-analytics.com	www.googletagmanager.com
2	analytics.analytics-egain.com	www.egain.com analytics.analytics-egain.com
2	cdn.printfriendly.com	www.egain.com
1	px4.ads.linkedin.com	www.egain.com
1	www.linkedin.com	1 redirects
1	cdn.linkedin.oribi.io	snap.licdn.com
1	snap.licdn.com	www.egain.com
1	tr.lfeeder.com	www.egain.com
1	googleads.g.doubleclick.net	www.googletagmanager.com
1	key-cdn.printfriendly.com	cdn.printfriendly.com
1	sc.lfeeder.com	www.egain.com
1	ws.zoominfo.com	www.egain.com
97	24

This site contains links to these domains. Also see Links.

Domain
twitter.com
www.facebook.com
www.instagram.com
www.linkedin.com
www.youtube.com
community.egain.com
eg5074aprl.egain.cloud
media.egain.com
hd.egain.com

Subject Issuer	Validity	Valid
*.egain.com Go Daddy Secure Certificate Authority - G2	`2022-01-20` - `2023-02-21`	a year	crt.sh
upload.video.google.com GTS CA 1C3	`2023-01-09` - `2023-04-03`	3 months	crt.sh
*.google-analytics.com GTS CA 1C3	`2023-01-02` - `2023-03-27`	3 months	crt.sh
1937640834.rsc.cdn77.org R3	`2023-01-16` - `2023-04-16`	3 months	crt.sh
hd.egain.com Amazon	`2023-01-10` - `2024-02-08`	a year	crt.sh
*.analytics-egain.com Amazon	`2022-09-06` - `2023-10-05`	a year	crt.sh
zoominfo.com Cloudflare Inc ECC CA-3	`2022-04-21` - `2023-04-21`	a year	crt.sh
www.bing.com Microsoft RSA TLS CA 02	`2022-11-25` - `2023-05-25`	6 months	crt.sh
*.lfeeder.com Amazon	`2022-07-09` - `2023-08-07`	a year	crt.sh
*.gstatic.com GTS CA 1C3	`2023-01-09` - `2023-04-03`	3 months	crt.sh
1639039923.rsc.cdn77.org R3	`2023-01-15` - `2023-04-15`	3 months	crt.sh
*.g.doubleclick.net GTS CA 1C3	`2023-01-09` - `2023-04-03`	3 months	crt.sh
snap.licdn.com DigiCert SHA2 Secure Server CA	`2022-03-01` - `2023-03-01`	a year	crt.sh
www.google.com GTS CA 1C3	`2023-01-09` - `2023-04-03`	3 months	crt.sh
www.google.de GTS CA 1C3	`2023-01-09` - `2023-04-03`	3 months	crt.sh
linkedin.oribi.io Amazon	`2022-07-07` - `2023-08-06`	a year	crt.sh

This page contains 5 frames:

Primary Page: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
Frame ID: C2D02D3DF941D5439E857408A60B01A2
Requests: 93 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: DFDA382BF3B08AE82B90608E7FDE5424
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: A26BF863A52C6FF9B55D1FB773DE0321
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: 901B12FEC93C9327AC2545C1E1D4D68C
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: F98D3A70A6396CD04C1B8A605EF97A8A
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

State of Agent Experience and Contact Center Knowledge 2022 | eGain Survey

Detected technologies

Font Awesome (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
<link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

google-analytics\.com/(?:ga|urchin|analytics)\.js

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Google Tag Manager (Tag Managers) Expand

Overall confidence: 100%
Detected patterns

googletagmanager\.com/gtm\.js
googletagmanager\.com/gtag/js

Lightbox (JavaScript Libraries) Expand

Linkedin Insight Tag (Analytics) Expand

Overall confidence: 100%
Detected patterns

snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Revslider (Miscellaneous) Expand

Overall confidence: 100%
Detected patterns

/revslider/[/\w-]+/js

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

jQuery Migrate (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

97
Requests

99 %
HTTPS

78 %
IPv6

16
Domains

24
Subdomains

22
IPs

4
Countries

1515 kB
Transfer

3756 kB
Size

32
Cookies

9 Outgoing links

These are links going to different origins than the main page.

URL: https://twitter.com/eGain

Search URL Search Domain Scan URL

URL: https://www.facebook.com/eGain

Search URL Search Domain Scan URL

URL: https://www.instagram.com/egainhq

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/company/egain-corporation

Search URL Search Domain Scan URL

URL: https://www.youtube.com/egainchannel
Title: Videos

Search URL Search Domain Scan URL

URL: https://community.egain.com/login
Title: eGain Community

Search URL Search Domain Scan URL

URL: https://eg5074aprl.egain.cloud/system/templates/selfservice/portal/help/customer/locale/en-US/portal/555500000001023
Title: eGain Support Portal

Search URL Search Domain Scan URL

URL: https://media.egain.com/support/managedservices.asp
Title: eGain Managed Services

Search URL Search Domain Scan URL

URL: https://hd.egain.com/research/state-of-contact-center-knowledge-report.pdf
Title: DOWNLOAD REPORT OF FINDINGS

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 87

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1674690168197&url=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dagentexp-s1-na%26uid%3D7f73a2ea-d627-ed11-9db1-0022481e47d7 HTTP 302
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1674690168197%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fcontact-center-knowledge-management-state-2022%252F%253Futm_source%253D1on1%2526utm_medium%253Dcorporate-email%2526utm_campaign%253Dagentexp-s1-na%2526uid%253D7f73a2ea-d627-ed11-9db1-0022481e47d7%26liSync%3Dtrue HTTP 302
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1674690168197&url=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dagentexp-s1-na%26uid%3D7f73a2ea-d627-ed11-9db1-0022481e47d7&liSync=true HTTP 302
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1674690168197&url=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dagentexp-s1-na%26uid%3D7f73a2ea-d627-ed11-9db1-0022481e47d7&liSync=true&e_ipv6=AQJI6Z-ey5-AQQAAAYXrUAb-2ZG_tvZKTPTnOrtOJZabtLAkYf4b97s_vmarw_2b1T1GgmAA9v1q

97 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1 200
OK Primary Request / Show response
www.egain.com/contact-center-knowledge-management-state-2022/ 206 KB
43 KB 1379ms
906ms Document
text/html 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

80e73d5fc5391daf991175f16b9992a04875dfdd0fe5d5dd7200a80e5cf09f0c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

Connection: Keep-Alive
Content-Encoding: gzip
Content-Length: 42876
Content-Type: text/html; charset=UTF-8
Date: Wed, 25 Jan 2023 23:42:45 GMT
Keep-Alive: timeout=5, max=100
Link: <https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/19554>; rel="alternate"; type="application/json" <https://www.egain.com/?p=19554>; rel=shortlink
Server: Apache/2.4.29 (Ubuntu)
Strict-Transport-Security: max-age=31536000
Vary: Accept-Encoding
X-Content-Type-Options: nosniff
X-UA-Compatible: IE=edge

GET
H/1.1 200
OK jquery.fancybox.css
www.egain.com/egain-child/fancy/ 5 KB
2 KB 320ms
109ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain-child/fancy/jquery.fancybox.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:46 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1489-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 1477

GET
H/1.1 200
OK rs6.css
www.egain.com/plugins/revslider/public/assets/css/ 55 KB
12 KB 324ms
109ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/revslider/public/assets/css/rs6.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:46 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "db2a-592d7e61038c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 11707

GET
H/1.1 200
OK style.css
www.egain.com/plugins/sticky-header-oceanwp// 753 B
704 B 325ms
108ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/sticky-header-oceanwp//style.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:46 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:00 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2f1-592d7e61f7b00-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 290

GET
H/1.1 200
OK dashicons.min.css
www.egain.com/includes/css/ 58 KB
35 KB 331ms
111ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/includes/css/dashicons.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:46 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "e688-5db15e3095bd9-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 35730

GET
H/1.1 200
OK trp-floater-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/ 5 KB
1 KB 427ms
107ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-floater-language-switcher.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

44ea170fc87aae5f8c85e610296bac297b3d621292adc4cbec9e0b0d3a2e681b

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:46 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Thu, 28 Apr 2022 17:21:44 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "131e-5ddba28f2b659-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 1044

GET
H/1.1 200
OK trp-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/ 3 KB
1 KB 431ms
106ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

8eeafb86d8ce986b8bdc835861dc294481f69b714b05c3427b26133ffdff755f

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:46 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Thu, 28 Apr 2022 17:21:44 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "a6b-5ddba28f2a6b9-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 817

GET
H/1.1 200
OK style.css
www.egain.com/egain/ 2 KB
1 KB 530ms
105ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/style.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "677-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 948

GET
H/1.1 200
OK style.css
www.egain.com/egain-child/ 2 KB
1 KB 533ms
106ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain-child/style.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Mon, 19 Apr 2021 20:13:54 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "619-5c058f80728f0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 908

GET
H/1.1 200
OK font-awesome.min.css
www.egain.com/egain/assets/css/third/ 30 KB
7 KB 538ms
107ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/font-awesome.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "7971-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 7057

GET
H/1.1 200
OK simple-line-icons.min.css
www.egain.com/egain/assets/css/third/ 11 KB
3 KB 543ms
107ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2a9d-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 2439

GET
H/1.1 200
OK magnific-popup.min.css
www.egain.com/egain/assets/css/third/ 5 KB
2 KB 635ms
105ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/magnific-popup.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "145d-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 1579

GET
H/1.1 200
OK slick.min.css
www.egain.com/egain/assets/css/third/ 2 KB
997 B 639ms
106ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/slick.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "627-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 584

GET
H/1.1 200
OK style.min.css
www.egain.com/egain/assets/css/ 152 KB
23 KB 648ms
110ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/style.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "25fdf-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 23257

GET
H2 200 css
fonts.googleapis.com/ 31 KB
2 KB 86ms
32ms Stylesheet
text/css 2a00:1450:4001:80b::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:80b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

f62057301cbebb6162864bdcbafc8c452cea3925b02b963acdf0324997c11625

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
date: Wed, 25 Jan 2023 23:42:46 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
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timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
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GET
H/1.1 200
OK front.min.css
www.egain.com/plugins/cookie-notice/css/ 5 KB
1 KB 650ms
107ms Stylesheet
text/css 13.82.107.234
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https://www.egain.com/plugins/cookie-notice/css/front.min.css

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HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
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Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 1106

GET
H/1.1 200
OK style.min.css
www.egain.com/plugins/pojo-accessibility/assets/css/ 51 KB
5 KB 740ms
106ms Stylesheet
text/css 13.82.107.234
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https://www.egain.com/plugins/pojo-accessibility/assets/css/style.min.css

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HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Thu, 01 Sep 2022 17:59:33 GMT
Server: Apache/2.4.29 (Ubuntu)
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Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 5143

GET
H/1.1 200
OK sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/ 9 KB
3 KB 746ms
107ms Stylesheet
text/css 13.82.107.234
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https://www.egain.com/plugins/sassy-social-share/public/css/sassy-social-share-public.css

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HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

87e1ed8c94d134e4e068a17891d3dad0d122ee052bf061da0ca0e87b3da75069

Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
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Server: Apache/2.4.29 (Ubuntu)
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Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 2334

GET
H/1.1 200
OK custom.css
www.egain.com/egain-child/css/ 108 KB
15 KB 760ms
110ms Stylesheet
text/css 13.82.107.234
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https://www.egain.com/egain-child/css/custom.css

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HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c5551443a480b97816c8f9c852e3593b4376a6ed91894800bd185f33082614fc

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
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Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
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Server: Apache/2.4.29 (Ubuntu)
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Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 15288

GET
H/1.1 200
OK widgets.css
www.egain.com/plugins/ocean-extra/assets/css/ 36 KB
6 KB 848ms
107ms Stylesheet
text/css 13.82.107.234
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https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css

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HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9de0d24675d34b06af8a34918b566f94e8296d32228371766cbc15d8abc74195

Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:01 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "9083-592d7e62ebd40-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 5666

GET
H/1.1 200
OK jquery.min.js Show response
www.egain.com/includes/js/jquery/ 87 KB
31 KB 859ms
112ms Script
application/javascript 13.82.107.234
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https://www.egain.com/includes/js/jquery/jquery.min.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

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X-Content-Type-Options	nosniff

Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "15db1-5db15e30c1aff-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=94
Content-Length: 30908

GET
H/1.1 200
OK jquery-migrate.min.js Show response
www.egain.com/includes/js/jquery/ 11 KB
4 KB 860ms
107ms Script
application/javascript 13.82.107.234
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https://www.egain.com/includes/js/jquery/jquery-migrate.min.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

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Request headers

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Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
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Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
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Server: Apache/2.4.29 (Ubuntu)
ETag: "2bd8-5db15e30bdc7f-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 4169

GET
H/1.1 200
OK revolution.tools.min.js Show response
www.egain.com/plugins/revslider/public/assets/js/ 147 KB
50 KB 923ms
162ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/revslider/public/assets/js/revolution.tools.min.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "24ba4-592d7e61038c0-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 50582

GET
H/1.1 200
OK rs6.min.js Show response
www.egain.com/plugins/revslider/public/assets/js/ 261 KB
66 KB 966ms
118ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/revslider/public/assets/js/rs6.min.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
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Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "412a9-592d7e61038c0-gzip"
Vary: Accept-Encoding
Transfer-Encoding: chunked
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95

GET
H/1.1 200
OK main.js Show response
www.egain.com/plugins/sticky-header-oceanwp// 2 KB
1012 B 967ms
107ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/sticky-header-oceanwp//main.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:00 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "816-592d7e61f7b00-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=93
Content-Length: 585

GET
H/1.1 200
OK front.min.js Show response
www.egain.com/plugins/cookie-notice/js/ 8 KB
2 KB 200ms
108ms Script
application/javascript 13.82.107.234
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Full URL

https://www.egain.com/plugins/cookie-notice/js/front.min.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c38bc4d28cb6dd5263a68b3efa74cd5b746f9083484871c54f4cd437c828b40e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:48 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:23:33 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "20ec-5db15c40f18cf-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=91
Content-Length: 1933

GET
H/1.1 200
OK custom_script_1.js Show response
www.egain.com/egain-child/ 24 KB
5 KB 968ms
108ms Script
application/javascript 13.82.107.234
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https://www.egain.com/egain-child/custom_script_1.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

860cfdfe9846393ea2523e76a4a3aeac4673417ee74b19a382c3d63ae00d14ad

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 03 Dec 2022 00:54:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "6081-5eee1e4945eb8-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 4341

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 223 KB
77 KB 207ms
116ms Script
application/javascript 2a00:1450:400d:803::2008
GOOGLE

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https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:803::2008 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

ca89bf7da873540c40fef452f0111c400c05517eb6a334cb0196287a8605b33a

Security Headers

Name	Value
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X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 25 Jan 2023 23:42:47 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
access-control-allow-headers: Cache-Control
content-length: 78974
x-xss-protection: 0
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires: Wed, 25 Jan 2023 23:42:47 GMT

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 113 KB
44 KB 151ms
61ms Script
application/javascript 2a00:1450:400d:803::2008
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:803::2008 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

67162496499a5de4823c7394d21bbb585899b044cb072440092e5294e9550d76

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 25 Jan 2023 23:42:47 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
access-control-allow-headers: Cache-Control
content-length: 44991
x-xss-protection: 0
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires: Wed, 25 Jan 2023 23:42:47 GMT

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 172 KB
63 KB 159ms
69ms Script
application/javascript 2a00:1450:400d:803::2008
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.googletagmanager.com/gtag/js?id=AW-946629603

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:803::2008 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

eb25b4f1b402f0af338014509af07e232beb9e5c8b11692d175d8455d63cf48a

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 25 Jan 2023 23:42:47 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 64599
x-xss-protection: 0
last-modified: Wed, 25 Jan 2023 22:09:31 GMT
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Wed, 25 Jan 2023 23:42:47 GMT

GET
H2 200 printfriendly-icon-sm.png
cdn.printfriendly.com/icons/ 305 B
992 B 112ms
34ms Image
image/png 2a02:6ea0:c700::18
CDN77 ^_^

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
Requested by: Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:6ea0:c700::18 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software: CDN77-Turbo /
Resource Hash: c95e70a7d97fcb437772c48872b02264cf7e6bbe65bbfb2427271f1f0093caf3

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

x-77-pop: frankfurtDE
date: Wed, 25 Jan 2023 23:42:47 GMT
age: 1989
x-guploader-uploadid: ADPycduwJPGAfKmIYLmm2l2AhaHv3EscXIFFlBLc0dz5OJExniLoqLuoPwvwxDQFI-q00m8y2wOdp6A-xj-jECEFutQrJg
x-cache: HIT
x-77-cache: HIT
x-goog-storage-class: STANDARD
x-goog-metageneration: 2
x-goog-stored-content-encoding: identity
x-age: 1909
content-length: 305
x-77-nzt: AZySIRm9cd3/dQcAAA
x-accel-expires: @1674691858
last-modified: Wed, 19 Jul 2017 10:23:17 GMT
server: CDN77-Turbo
etag: "d09256e25d52d1635a1e3f6a6ac786ac"
x-77-nzt-ray: cf87872766b112cf77bed163c09f8b2b
x-goog-generation: 1500459797478542
content-type: image/png
access-control-allow-origin: *
x-goog-hash: crc32c=Kyba0Q==, md5=0JJW4l1S0WNaHj9qaseGrA==
access-control-expose-headers: Content-Type
cache-control: public, max-age=3600
x-goog-stored-content-length: 305
accept-ranges: bytes
expires: Wed, 15 Jun 2022 13:53:55 GMT

GET
H/1.1 200
OK eGain-logo-new-300.png
www.egain.com/egain-media/2022/10/ 11 KB
11 KB 193ms
108ms Image
image/png 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.egain.com/egain-media/2022/10/eGain-logo-new-300.png

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

a801584abef864d908273b218d1dffe216cef3365180a072bdea2af043705a00

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
Last-Modified: Tue, 18 Oct 2022 21:28:41 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2b30-5eb55c6ad8ec4"
Content-Type: image/png
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=94
Content-Length: 11056

GET
H/1.1 200
OK egain-benchmark.png
hd.egain.com/images/ 13 KB
13 KB 159ms
101ms Image
image/png 65.9.95.15
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://hd.egain.com/images/egain-benchmark.png
Requested by: Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.95.15 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-65-9-95-15.prg50.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 8b5b90e9f86e872f830e144b2dbaacd773e4c98c8209a109ed2c044acfc9c146

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Via: 1.1 1f7383179aa19c47a962c46236696426.cloudfront.net (CloudFront)
Last-Modified: Mon, 13 Jun 2022 11:45:17 GMT
Server: AmazonS3
X-Amz-Cf-Pop: PRG50-C1
Age: 453
x-amz-meta-cb-modifiedtime: Mon, 13 Jun 2022 11:44:59 GMT
ETag: "40aea03fb18abd4838a140cb0677b73c"
X-Cache: Hit from cloudfront
Content-Type: image/png
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 13261
X-Amz-Cf-Id: 08Ft1PXspHrmWXTNRucJZo0l8tn1DAsgY5vSmbmKKNJcrucmsJkmLg==

GET
H/1.1 200
OK ssurvey-ax-omnichannel-view-2.png
hd.egain.com/images/ 48 KB
49 KB 159ms
45ms Image
image/png 65.9.95.15
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://hd.egain.com/images/ssurvey-ax-omnichannel-view-2.png
Requested by: Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.95.15 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-65-9-95-15.prg50.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: d474b41b10982fa1c83773be9c9258f34883b4bbbc55c9d8275afd4eb0fe858e

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Via: 1.1 d9c696d6d0c92f63870873ced2895baa.cloudfront.net (CloudFront)
Last-Modified: Wed, 29 Jun 2022 19:32:39 GMT
Server: AmazonS3
X-Amz-Cf-Pop: PRG50-C1
Age: 453
ETag: "c645ef3e7a1122930525f4f79ae5ad32"
X-Cache: Hit from cloudfront
Content-Type: image/png
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 49464
X-Amz-Cf-Id: eEbRmTVaLNLyiQGXpsZbv5NZ0EbCgE67eHRG3c9CvHBAES_p4gH0oQ==

GET
H/1.1 200
OK en_US.png
www.egain.com/plugins/translatepress-multilingual/assets/images/flags/ 502 B
864 B 167ms
107ms Image
image/png 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to Show image

Full URL

https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/en_US.png

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

84554ad84b590aa4d161301d4abb95d5d3b7013f38bbb0c02ba0d506ce3c548e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:48 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
Last-Modified: Thu, 28 Apr 2022 17:21:44 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1f6-5ddba28f29719"
Content-Type: image/png
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=91
Content-Length: 502

GET
H/1.1 200
OK de_DE_formal.png
www.egain.com/plugins/translatepress-multilingual/assets/images/flags/ 250 B
611 B 125ms
107ms Image
image/png 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to Show image

Full URL

https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/de_DE_formal.png

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

fb8abf4975a70816d1ecb0e3dff7ed44ff73201795790a55b4abfb0d1b6d162f

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:48 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
Last-Modified: Thu, 28 Apr 2022 17:21:44 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "fa-5ddba28f2a6b9"
Content-Type: image/png
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=92
Content-Length: 250

GET
H2 200 printfriendly.js Show response
cdn.printfriendly.com/ 52 KB
15 KB 46ms
46ms Script
application/javascript 2a02:6ea0:c700::18
CDN77 ^_^

General

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Show headers Download Go to

Full URL: https://cdn.printfriendly.com/printfriendly.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:6ea0:c700::18 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software: CDN77-Turbo /
Resource Hash: 2fd61f3235a45c5376c72f36ebc9392296ced2c777b737b5cf053a429d18deaa

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

x-77-pop: frankfurtDE
date: Wed, 25 Jan 2023 23:42:47 GMT
content-encoding: gzip
age: 188
x-guploader-uploadid: ADPycdsH7THyKv0IdKLhrulkOlmtTk6nU2apeMKjS_7TTxUcPJNthXAU_oZNNbRuqh1SN5MXDXukJJ3FH8_Y0LKgPhjdJQ
x-cache: HIT
x-77-cache: HIT
x-goog-storage-class: STANDARD
x-goog-metageneration: 1
x-goog-stored-content-encoding: gzip
x-age: 141
x-77-nzt: AZySIRnrNSr/jQAAAA
x-accel-expires: @1674690326
last-modified: Wed, 07 Dec 2022 08:31:33 GMT
server: CDN77-Turbo
x-77-nzt-ray: cf87872766b112cf77bed163f4722d2d
vary: Accept-Encoding
x-goog-hash: crc32c=9zN9FQ==, md5=7nsBmapbtmC8xA9C6qMHbA==
x-goog-generation: 1670401893149716
content-type: application/javascript; charset=utf-8
access-control-allow-origin: *
access-control-expose-headers: Content-Type
cache-control: public, max-age=300
x-goog-stored-content-length: 14415
expires: Wed, 28 Dec 2022 14:00:41 GMT

GET
H/1.1 200
OK imagesloaded.min.js Show response
www.egain.com/includes/js/ 5 KB
2 KB 108ms
107ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/includes/js/imagesloaded.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

ff4bd34aa98a0214833619d3d751838db015722dfbbec15cd14dadc66cd67869

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "15fd-5db15e30cd681-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=94
Content-Length: 1834

GET
H/1.1 200
OK magnific-popup.min.js Show response
www.egain.com/egain/assets/js/third/ 20 KB
7 KB 108ms
108ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/js/third/magnific-popup.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c78a38f48aa4252bdbee7ebebc0dc68eaa95f27d362aa58021fd2f085ca0df4a

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4ed0-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=93
Content-Length: 7142

GET
H/1.1 200
OK lightbox.min.js Show response
www.egain.com/egain/assets/js/third/ 1 KB
988 B 107ms
106ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/js/third/lightbox.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

af0267055194b8495fca64e1134f6945df1cae01c54f88a387a8507d008ae3c5

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4e0-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
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GET
H/1.1 200
OK main.min.js Show response
www.egain.com/egain/assets/js/ 121 KB
32 KB 118ms
114ms Script
application/javascript 13.82.107.234
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https://www.egain.com/egain/assets/js/main.min.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

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Request headers

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Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
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Content-Length: 32760

GET
H/1.1 200
OK app.min.js Show response
www.egain.com/plugins/pojo-accessibility/assets/js/ 5 KB
2 KB 111ms
107ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/pojo-accessibility/assets/js/app.min.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Thu, 01 Sep 2022 17:59:33 GMT
Server: Apache/2.4.29 (Ubuntu)
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Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
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Content-Length: 1668

GET
H/1.1 200
OK sassy-social-share-public.js Show response
www.egain.com/plugins/sassy-social-share/public/js/ 119 KB
40 KB 232ms
113ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:25:57 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1dbb3-5db15cc9c03a4-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=91
Content-Length: 40654

GET
H/1.1 200
OK hoverIntent.min.js Show response
www.egain.com/includes/js/ 1 KB
1 KB 317ms
105ms Script
application/javascript 13.82.107.234
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https://www.egain.com/includes/js/hoverIntent.min.js

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HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "5dc-5db15e30c3a40-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
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Content-Length: 705

GET
H/1.1 200
OK maxmegamenu.js Show response
www.egain.com/plugins/megamenu/js/ 30 KB
5 KB 195ms
107ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/megamenu/js/maxmegamenu.js

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HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:24:47 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "7741-5db15c874035f-gzip"
Vary: Accept-Encoding
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Content-Length: 4877

GET
H/1.1 200
OK jquery.fancybox.js Show response
www.egain.com/egain-child/fancy/ 50 KB
14 KB 127ms
110ms Script
application/javascript 13.82.107.234
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https://www.egain.com/egain-child/fancy/jquery.fancybox.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
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Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "c663-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
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Content-Length: 14063

GET
H/1.1 200
OK chat-launch-2.svg
www.egain.com/egain-media/2022/02/ 3 KB
4 KB 135ms
108ms Image
image/svg+xml 13.82.107.234
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https://www.egain.com/egain-media/2022/02/chat-launch-2.svg

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:48 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
Last-Modified: Fri, 18 Feb 2022 20:10:15 GMT
Server: Apache/2.4.29 (Ubuntu)
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Content-Type: image/svg+xml
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GET
H2 200 css
fonts.googleapis.com/ 3 KB
607 B 33ms
32ms Stylesheet
text/css 2a00:1450:4001:80b::200a
GOOGLE

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Full URL

https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:80b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

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Request headers

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Response headers

strict-transport-security: max-age=31536000
date: Wed, 25 Jan 2023 23:42:47 GMT
content-encoding: gzip
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expires: Wed, 25 Jan 2023 23:42:47 GMT

GET
H2 200 css
fonts.googleapis.com/ 5 KB
706 B 33ms
32ms Stylesheet
text/css 2a00:1450:4001:80b::200a
GOOGLE

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Full URL

https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

Software

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Resource Hash

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Response headers

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date: Wed, 25 Jan 2023 23:42:47 GMT
content-encoding: gzip
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expires: Wed, 25 Jan 2023 23:42:47 GMT

GET
H2 200 css
fonts.googleapis.com/ 8 KB
785 B 34ms
33ms Stylesheet
text/css 2a00:1450:4001:80b::200a
GOOGLE

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Full URL

https://fonts.googleapis.com/css?family=Open+Sans:400,600,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:80b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

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Security Headers

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Request headers

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Response headers

strict-transport-security: max-age=31536000
date: Wed, 25 Jan 2023 23:42:47 GMT
content-encoding: gzip
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expires: Wed, 25 Jan 2023 23:42:47 GMT

GET
H2 200 gtm.js Show response
www.googletagmanager.com/ 170 KB
56 KB 157ms
157ms Script
application/javascript 2a00:1450:400d:803::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:803::2008 , Ireland, ASN15169 (GOOGLE, US),

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Software

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Security Headers

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Response headers

date: Wed, 25 Jan 2023 23:42:47 GMT
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expires: Wed, 25 Jan 2023 23:42:47 GMT

GET
H/1.1 200
OK bg_artboard_2.jpg
hd.egain.com/images/backgrounds/ 93 KB
93 KB 114ms
26ms Image
image/jpeg 65.9.95.15
AMAZON-02

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Full URL: https://hd.egain.com/images/backgrounds/bg_artboard_2.jpg
Requested by: Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:27:21 GMT
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Server: AmazonS3
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GET
H2 200 EG26912918 Show response
analytics.analytics-egain.com/onetag/ Frame DFDA 16 KB
16 KB 150ms
48ms Script
text/javascript 108.128.174.138
AMAZON-02

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Full URL: https://analytics.analytics-egain.com/onetag/EG26912918
Requested by: Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
Protocol: H2
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Server: 108.128.174.138 Dublin, Ireland, ASN16509 (AMAZON-02, US),
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Software: /
Resource Hash: d580e153516a8c1c79ec701b3d3de8dcc37245646619ea65459bdfa2cd8a775c

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

content-type: text/javascript;charset=utf-8
date: Wed, 25 Jan 2023 23:42:47 GMT
cache-control: max-age=86400
server
expires: Thu, 26 Jan 2023 23:42:47 GMT

GET
H2 200 gtm.js Show response
www.googletagmanager.com/ 133 KB
48 KB 143ms
142ms Script
application/javascript 2a00:1450:400d:803::2008
GOOGLE

General

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Full URL

https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:803::2008 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 25 Jan 2023 23:42:47 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 49157
x-xss-protection: 0
last-modified: Wed, 25 Jan 2023 22:09:31 GMT
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Wed, 25 Jan 2023 23:42:47 GMT

GET
H2 200 6WNoPXcu9CiYbInz1a6y Show response
ws.zoominfo.com/pixel/ 2 KB
2 KB 509ms
463ms Script
text/javascript 2606:4700::6810:650c
CLOUDFLARENET

General

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Full URL

https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700::6810:650c , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare / Express

Resource Hash

b7e4035e84199db2802b8133a7ee1f9cc79bc7eb07f07a9a73f5c447da30cb75

Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 25 Jan 2023 23:42:48 GMT
content-encoding: gzip
x-content-type-options: nosniff
cf-cache-status: DYNAMIC
via: 1.1 google
server: cloudflare
x-powered-by: Express
vary: Accept-Encoding
content-type: text/javascript
access-control-allow-origin: *
access-control-allow-credentials: true
cf-ray: 78f4de0ccf6f5b68-FRA
access-control-allow-headers: Content-Type,cf-ipcountry,service-version,x-appengine-user-ip,x-forwarded-for, x-ws-collect-type
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400

GET
H2 200 bat.js Show response
bat.bing.com/ 38 KB
12 KB 105ms
47ms Script
application/javascript 2620:1ec:c11::200
MICROSOFT-CORP-MS...

General

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Full URL

https://bat.bing.com/bat.js

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

1d26490f083b209ef29e08d092649725edf15ac2b33ad62fdeaafd37f7d79d6f

Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains; preload
content-encoding: gzip
date: Wed, 25 Jan 2023 23:42:47 GMT
last-modified: Mon, 23 Jan 2023 19:59:24 GMT
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref: Ref A: A8D0C10ECF4D4A8E8A2FFD829EC2EC85 Ref B: FRAEDGE1512 Ref C: 2023-01-25T23:42:47Z
etag: "076bc30652fd91:0"
vary: Accept-Encoding
x-cache: CONFIG_NOCACHE
content-type: application/javascript
cache-control: private,max-age=1800
accept-ranges: bytes
content-length: 11552

GET
H2 200 lftracker_v1_ywVkO4XMdlOaZ6Bj.js Show response
sc.lfeeder.com/ 32 KB
11 KB 106ms
29ms Script
application/javascript 2600:9000:2127:c400:1f:f723:6fc0:93a1
AMAZON-02

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Full URL: https://sc.lfeeder.com/lftracker_v1_ywVkO4XMdlOaZ6Bj.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:2127:c400:1f:f723:6fc0:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 29b1db6e027ea12b2d70835d71c2391530b6b0a5e9a1120777f7a6895555e48e

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

x-amz-version-id: kGjIZ9LPLSQf8zA_2vmv.YIJZUnJ0sY5
content-encoding: gzip
via: 1.1 4b7022ec3e11edfdd972039992f837de.cloudfront.net (CloudFront)
date: Wed, 25 Jan 2023 23:40:18 GMT
last-modified: Mon, 09 Jan 2023 07:04:13 GMT
server: AmazonS3
x-amz-cf-pop: PRG50-C1
age: 613
etag: W/"9ec463ac2bebc6916433ead00cf8b51c"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript
cache-control: max-age=3600
x-amz-cf-id: gN7G3Exv3eSKYYzAlL3w5A7uf9ggMFWiQzcWtUwTskUkSJFdYE16Fw==

GET
H2 200 memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
fonts.gstatic.com/s/opensans/v34/ 44 KB
44 KB 75ms
27ms Font
font/woff2 2a00:1450:4001:813::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/opensans/v34/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:813::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

8778e9af2422858d7052ff9a0f3c12c08ae976bdd6e0316db144cd5579cd97db

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://fonts.googleapis.com/
Origin: https://www.egain.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Tue, 24 Jan 2023 22:49:22 GMT
x-content-type-options: nosniff
age: 89605
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 44856
x-xss-protection: 0
last-modified: Mon, 15 Aug 2022 18:20:18 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Wed, 24 Jan 2024 22:49:22 GMT

GET
H2 200 z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
fonts.gstatic.com/s/opensanscondensed/v23/ 16 KB
17 KB 52ms
21ms Font
font/woff2 2a00:1450:4001:813::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/opensanscondensed/v23/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:813::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

0aa6a7045a55ddcb25bbee4d1edcb864081cf59f7fc9bdc1ada22a32ed4ad3ad

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://fonts.googleapis.com/
Origin: https://www.egain.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Fri, 20 Jan 2023 10:01:47 GMT
x-content-type-options: nosniff
age: 481260
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 16324
x-xss-protection: 0
last-modified: Tue, 19 Apr 2022 18:08:32 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Sat, 20 Jan 2024 10:01:47 GMT

GET
H/1.1 200
OK fontawesome-webfont.woff2
www.egain.com/egain/assets/fonts/fontawesome/ 75 KB
76 KB 162ms
107ms Font
text/plain 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/egain/assets/fonts/fontawesome/fontawesome-webfont.woff2?v=4.7.0

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/font-awesome.min.css

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

42736c7de60dfab94b3cc902b8692f80cfeb0a5989d1d51db1d25fd7d18dc45b

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Origin: https://www.egain.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "12d68-592d7e64d41c0"
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=92
Content-Length: 77160

GET
H/1.1 200
OK Simple-Line-Icons.woff2
www.egain.com/egain/assets/fonts/simple-line-icons/ 29 KB
30 KB 170ms
105ms Font
text/plain 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/egain/assets/fonts/simple-line-icons/Simple-Line-Icons.woff2?v=2.4.0

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

2cbf4709f92f905aca7fc3907e97f82e3de106246e37515707553b8c28130dc2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Origin: https://www.egain.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "7570-592d7e64d41c0"
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=93
Content-Length: 30064

GET
H2 200 z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff1GhDuXMRw.woff2
fonts.gstatic.com/s/opensanscondensed/v23/ 15 KB
15 KB 79ms
54ms Font
font/woff2 2a00:1450:4001:813::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/opensanscondensed/v23/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff1GhDuXMRw.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:813::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

6b0b111ca14c2147a0f0cb51f1317290eb5ec19b4a9bea595a5ad7ffb7d9661a

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://fonts.googleapis.com/
Origin: https://www.egain.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Sat, 21 Jan 2023 13:48:57 GMT
x-content-type-options: nosniff
age: 381230
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 14964
x-xss-protection: 0
last-modified: Tue, 19 Apr 2022 18:08:11 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Sun, 21 Jan 2024 13:48:57 GMT

GET
H/1.1 200
OK survey-wfh.png
hd.egain.com/images/ 19 KB
19 KB 54ms
49ms Image
image/png 65.9.95.15
AMAZON-02

General

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Show headers Download Go to Show image

Full URL: https://hd.egain.com/images/survey-wfh.png
Requested by: Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.95.15 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-65-9-95-15.prg50.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 9c6ed3f8406e392e1204fa8f19d4510e4ae9045a909b3d1b6a493ced4cdbcc93

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Via: 1.1 f631e696fd022598ec39e248ac48b192.cloudfront.net (CloudFront)
Last-Modified: Mon, 13 Jun 2022 11:36:28 GMT
Server: AmazonS3
X-Amz-Cf-Pop: PRG50-C1
Age: 453
x-amz-meta-cb-modifiedtime: Mon, 13 Jun 2022 11:35:44 GMT
ETag: "660cf06ad536c4a2008b8a01935a2e73"
X-Cache: Hit from cloudfront
Content-Type: image/png
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 19029
X-Amz-Cf-Id: 0vIULroRLvdNN4ceeWoknhGkdInLhDKE76WgtIWXc-dBLxz1sCKIHg==

GET
H/1.1 200
OK survey-ax-query-complexity.png
hd.egain.com/images/ 39 KB
40 KB 115ms
58ms Image
image/png 65.9.95.15
AMAZON-02

General

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Full URL: https://hd.egain.com/images/survey-ax-query-complexity.png
Requested by: Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.95.15 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-65-9-95-15.prg50.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 040315d8d614359cb9fa74e1ca9c37e572193bb2407ceaf6d5d1f24d81f32e44

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:42:47 GMT
Via: 1.1 f18b0bd4a5b62e5fb49428cc4789689e.cloudfront.net (CloudFront)
Last-Modified: Mon, 13 Jun 2022 09:32:10 GMT
Server: AmazonS3
X-Amz-Cf-Pop: PRG50-C1
Age: 453
x-amz-meta-cb-modifiedtime: Mon, 13 Jun 2022 09:25:00 GMT
ETag: "c79d55a686be290e48ee038c63637b88"
X-Cache: Hit from cloudfront
Content-Type: image/png
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 40013
X-Amz-Cf-Id: NSizMMZSPGG_u5nYwQeQTGpQQ9MrVXdfqpSX_o6hp37y5DsCw7CNMg==

GET
H/1.1 200
OK survey-ax-kb.png
hd.egain.com/images/ 52 KB
52 KB 26ms
26ms Image
image/png 65.9.95.15
AMAZON-02

General

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Full URL: https://hd.egain.com/images/survey-ax-kb.png
Requested by: Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.95.15 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-65-9-95-15.prg50.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: ac99dca62f0552dab878932690f6367446ff42e09b7f5ddf86ad8107daef5b59

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:27:21 GMT
Via: 1.1 d9c696d6d0c92f63870873ced2895baa.cloudfront.net (CloudFront)
Last-Modified: Mon, 13 Jun 2022 09:32:12 GMT
Server: AmazonS3
X-Amz-Cf-Pop: PRG50-C1
Age: 1385
x-amz-meta-cb-modifiedtime: Mon, 13 Jun 2022 09:25:00 GMT
ETag: "bee242a5efbbc83ea020aaa2a0576aac"
X-Cache: Hit from cloudfront
Content-Type: image/png
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 53129
X-Amz-Cf-Id: WV44uDLuGVC4tfXNGkU8ujAkX9dvNA4Q5aaqxL6lGm4_VqvAQDVQ9g==

GET
H/1.1 200
OK survey-ax-pain.png
hd.egain.com/images/ 25 KB
25 KB 26ms
26ms Image
image/png 65.9.95.15
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://hd.egain.com/images/survey-ax-pain.png
Requested by: Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.95.15 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-65-9-95-15.prg50.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 359e48a718469149c526160224e6eed5187b927680a9bd88ef769ea091f0f5d9

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:27:21 GMT
Via: 1.1 1f7383179aa19c47a962c46236696426.cloudfront.net (CloudFront)
Last-Modified: Mon, 13 Jun 2022 09:32:12 GMT
Server: AmazonS3
X-Amz-Cf-Pop: PRG50-C1
Age: 1385
x-amz-meta-cb-modifiedtime: Mon, 13 Jun 2022 09:25:00 GMT
ETag: "85f0094f5221cd0d6ce8cfad223288a5"
X-Cache: Hit from cloudfront
Content-Type: image/png
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 25547
X-Amz-Cf-Id: tRpfrWpMvXPk35jGhFPdQvPKNc0U7560MdbyIXjM-X1Symcq_AENyg==

GET
H/1.1 200
OK survey-ax-stress.png
hd.egain.com/images/ 22 KB
23 KB 29ms
29ms Image
image/png 65.9.95.15
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://hd.egain.com/images/survey-ax-stress.png
Requested by: Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.95.15 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-65-9-95-15.prg50.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: ec6e9399c7fb337f1a3d1850b1c19d461355a963059df399c2fa315a8ea75e02

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 25 Jan 2023 23:27:21 GMT
Via: 1.1 1f7383179aa19c47a962c46236696426.cloudfront.net (CloudFront)
Last-Modified: Mon, 13 Jun 2022 09:32:10 GMT
Server: AmazonS3
X-Amz-Cf-Pop: PRG50-C1
Age: 1385
x-amz-meta-cb-modifiedtime: Mon, 13 Jun 2022 09:25:00 GMT
ETag: "e02d4daa941f57fe17a1842debeaf830"
X-Cache: Hit from cloudfront
Content-Type: image/png
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 22618
X-Amz-Cf-Id: _ZARbkJnW01YdDfgx3NllYkJbcIMXa3tTYOtSUiUVWkncGaSlKWPTg==

GET
H2 200 a Show response
key-cdn.printfriendly.com/api/v3/domain_settings/ 160 B
608 B 123ms
34ms Script
text/javascript 2a02:6ea0:c700::11
CDN77 ^_^

General

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Full URL: https://key-cdn.printfriendly.com/api/v3/domain_settings/a?callback=pfMod.saveDSSettings&hostname=www.egain.com&client_version=client
Requested by: Host: cdn.printfriendly.com
URL: https://cdn.printfriendly.com/printfriendly.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:6ea0:c700::11 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software: CDN77-Turbo /
Resource Hash: 6a930ffad1d194fbfa2d175e66172c9a53470a52775d7c8bdcd2f67096d912b0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

x-77-pop: frankfurtDE
date: Wed, 25 Jan 2023 23:42:47 GMT
via: 1.1 google
content-encoding: gzip
x-cache: HIT
x-77-cache: HIT
x-age: 3021
alt-svc: quic="195.181.174.5:443"; ma=2592000; v="44,43,39", h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-request-id: 6c3d7301-eb04-4b74-be7f-03806774133d
x-77-nzt: AcO1rgVF26n/zQsAAA
x-runtime: 0.013399
x-accel-expires: @1674690746
server: CDN77-Turbo
etag: W/"6a930ffad1d194fbfa2d175e66172c9a"
x-77-nzt-ray: 25b0213197c357c278bed163b5f90000
vary: Accept-Encoding
content-type: text/javascript; charset=utf-8
cache-control: max-age=3600, public

GET
H2 204 56380144.js Show response
bat.bing.com/p/action/ 0
116 B 118ms
117ms Script
text/plain 2620:1ec:c11::200
MICROSOFT-CORP-MS...

General

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Full URL

https://bat.bing.com/p/action/56380144.js

Requested by

Host: bat.bing.com
URL: https://bat.bing.com/bat.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains; preload
cache-control: private,max-age=1800
date: Wed, 25 Jan 2023 23:42:47 GMT
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref: Ref A: 418488669781480BB9D1E41EA37DA5BE Ref B: FRAEDGE1512 Ref C: 2023-01-25T23:42:47Z
x-cache: CONFIG_NOCACHE

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 222 KB
77 KB 63ms
63ms Script
application/javascript 2a00:1450:400d:803::2008
GOOGLE

General

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Full URL

https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G&l=dataLayer&cx=c

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:803::2008 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

bd6cc5f2d48333035fa9edabf55222e6cf3878d9e76ac5259a69a1ffa128f374

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 25 Jan 2023 23:42:47 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
access-control-allow-headers: Cache-Control
content-length: 78838
x-xss-protection: 0
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires: Wed, 25 Jan 2023 23:42:47 GMT

GET
H2 200 analytics.js Show response
www.google-analytics.com/ 49 KB
20 KB 84ms
20ms Script
text/javascript 2001:4860:4802:38::178
GOOGLE

General

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Full URL

https://www.google-analytics.com/analytics.js

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2001:4860:4802:38::178 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

5971b095cff574a66d35ada016d4c077c86e2dea62e9c0f14cf7c94b258619de

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

strict-transport-security: max-age=10886400; includeSubDomains; preload
content-encoding: gzip
x-content-type-options: nosniff
date: Wed, 25 Jan 2023 22:07:30 GMT
last-modified: Tue, 10 Jan 2023 21:29:14 GMT
server: Golfe2
age: 5717
vary: Accept-Encoding
content-type: text/javascript
cache-control: public, max-age=7200
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 20085
expires: Thu, 26 Jan 2023 00:07:30 GMT

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 172 KB
63 KB 62ms
62ms Script
application/javascript 2a00:1450:400d:803::2008
GOOGLE

General

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Show headers Download Go to

Full URL

https://www.googletagmanager.com/gtag/js?id=AW-946629603&l=dataLayer&cx=c

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:803::2008 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

375154e506be58189d13d8f7f74a2b5009538bec77085b83b31fd323d33e30b2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 25 Jan 2023 23:42:47 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 64608
x-xss-protection: 0
last-modified: Wed, 25 Jan 2023 22:09:31 GMT
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Wed, 25 Jan 2023 23:42:47 GMT

GET
H2 200 / Show response
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/ 2 KB
2 KB 114ms
64ms Script
text/javascript 2a00:1450:4001:813::2002
GOOGLE

General

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Full URL

https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1674690167932&cv=11&fst=1674690167932&bg=ffffff&guid=ON&async=1&gtm=2oa1n0&u_w=1600&u_h=1200&hn=www.googleadservices.com&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dagentexp-s1-na%26uid%3D7f73a2ea-d627-ed11-9db1-0022481e47d7&tiba=State%20of%20Agent%20Experience%20and%20Contact%20Center%20Knowledge%202022%20%7C%20eGain%20Survey&auid=1466876832.1674690168&uamb=0&uaw=0&data=event%3Dgtag.config&rfmt=3&fmt=4

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:813::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

d7f1909df9e95581f5fffa4ded2d5f11feaaff5b96ed7de7872951ede1a832de

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 25 Jan 2023 23:42:48 GMT
content-encoding: br
x-content-type-options: nosniff
server: cafe
content-type: text/javascript; charset=UTF-8
p3p: policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cache-control: no-cache, must-revalidate
cross-origin-resource-policy: cross-origin
content-disposition: attachment; filename="f.txt"
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 1021
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 204 collect
region1.google-analytics.com/g/ 0
346 B 76ms
27ms Ping
text/plain 2001:4860:4802:32::36
GOOGLE

General

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Full URL: https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe1p0&_p=1543502131&cid=1318590831.1674690168&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=1&sid=1674690168&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dagentexp-s1-na%26uid%3D7f73a2ea-d627-ed11-9db1-0022481e47d7&dt=State%20of%20Agent%20Experience%20and%20Contact%20Center%20Knowledge%202022%20%7C%20eGain%20Survey&en=page_view&_fv=1&_nsi=1&_ss=1
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2001:4860:4802:32::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Golfe2 /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 25 Jan 2023 23:42:48 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
tr.lfeeder.com/ 43 B
294 B 140ms
67ms Image
image/gif 65.9.95.14
AMAZON-02

General

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Show headers Download Go to Show image

Full URL: https://tr.lfeeder.com/?sid=ywVkO4XMdlOaZ6Bj&data=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
Requested by: Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.95.14 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-65-9-95-14.prg50.r.cloudfront.net
Software: CloudFront /
Resource Hash: b1442e85b03bdcaf66dc58c7abb98745dd2687d86350be9a298a1d9382ac849b

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 25 Jan 2023 23:42:48 GMT
via: 1.1 8197d89da72990bb606996d5e7c73ab6.cloudfront.net (CloudFront)
server: CloudFront
x-amz-cf-pop: PRG50-C1
x-cache: LambdaGeneratedResponse from cloudfront
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x-amz-cf-id: U_5DNKQAmzo_tLqwtlDQReBDipALNy3Z9tcM66eZvE7Em57RRkbSJA==

GET
H2 200 egain-chat.js Show response
ebrain.egain.com/system/templates/chat/ 4 KB
2 KB 735ms
364ms Script
application/x-javascript 2600:1f14:f4:7d02:153f:adff:cb23:7692
AMAZON-02

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Full URL

https://ebrain.egain.com/system/templates/chat/egain-chat.js

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Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d02:153f:adff:cb23:7692 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Server /

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Security Headers

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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 25 Jan 2023 23:42:48 GMT
content-encoding: gzip
x-content-type-options: nosniff
strict-transport-security: max-age=31536000; includeSubDomains; preload
server: Server
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
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x-amz-apigw-id: fUqy2GATvHcFdYg=
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GET
H2 200 allow_cobrowse.js Show response
ebrain.egain.com/system/cb/admin/js/ 24 KB
25 KB 719ms
349ms Script
application/javascript 2600:1f14:f4:7d02:153f:adff:cb23:7692
AMAZON-02

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https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Requested by

Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d02:153f:adff:cb23:7692 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

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Security Headers

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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma: cache
date: Wed, 25 Jan 2023 23:42:48 GMT
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
accept-encoding: compress,gzip
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content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
x-frame-options: SAMEORIGIN
content-type: application/javascript
cache-control: max-age=86400
accept-ranges: bytes
content-length: 24532
x-ua-compatible: IE=EmulateIE9

GET
H2 200 Offers.egain Show response
ebrain.egain.com/system/ 294 B
2 KB 705ms
363ms Script
text/javascript 2600:1f14:f4:7d02:153f:adff:cb23:7692
AMAZON-02

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Full URL

https://ebrain.egain.com/system/Offers.egain?command=GetRulesJS&egofferpageurl=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dagentexp-s1-na%26uid%3D7f73a2ea-d627-ed11-9db1-0022481e47d7&egofferpagetitle=State%20of%20Agent%20Experience%20and%20Contact%20Center%20Knowledge%202022%20%7C%20eGain%20Survey&egofferpatternchecksum=

Requested by

Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d02:153f:adff:cb23:7692 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Server /

Resource Hash

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Security Headers

Name	Value
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Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 25 Jan 2023 23:42:48 GMT
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
x-amzn-remapped-content-length: 294
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x-frame-options: SAMEORIGIN
content-type: text/javascript; charset=UTF-8
cache-control: no-cache
x-amzn-remapped-date: Wed, 25 Jan 2023 23:42:48 GMT
expires: Thu, 01 Jan 1970 00:00:00 GMT

GET
H2 200 EG26912918 Show response
analytics.analytics-egain.com/iframe/ Frame A26B 4 KB
4 KB 47ms
47ms Document
text/html 108.128.174.138
AMAZON-02

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Full URL: https://analytics.analytics-egain.com/iframe/EG26912918
Requested by: Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 108.128.174.138 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS: ec2-108-128-174-138.eu-west-1.compute.amazonaws.com
Software: /
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Request headers

Referer: https://www.egain.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

cache-control: max-age=86400
content-type: text/html;charset=utf-8
date: Wed, 25 Jan 2023 23:42:48 GMT
expires: Thu, 26 Jan 2023 23:42:48 GMT
server

POST
H2 200 collect Show response
www.google-analytics.com/j/ 4 B
208 B 28ms
27ms XHR
text/plain 2001:4860:4802:38::178
GOOGLE

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Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j99&a=1543502131&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dagentexp-s1-na%26uid%3D7f73a2ea-d627-ed11-9db1-0022481e47d7&ul=en-us&de=UTF-8&dt=State%20of%20Agent%20Experience%20and%20Contact%20Center%20Knowledge%202022%20%7C%20eGain%20Survey&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAACAAI~&jid=752956570&gjid=2075805626&cid=1318590831.1674690168&tid=UA-15835029-4&_gid=116922631.1674690168&_r=1&_slc=1&gtm=2ou1n0&z=443719580

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2001:4860:4802:38::178 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Wed, 25 Jan 2023 23:42:48 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
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cache-control: no-cache, no-store, must-revalidate
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content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
www.google-analytics.com/j/ 2 B
69 B 27ms
26ms XHR
text/plain 2001:4860:4802:38::178
GOOGLE

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Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j99&a=1543502131&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dagentexp-s1-na%26uid%3D7f73a2ea-d627-ed11-9db1-0022481e47d7&ul=en-us&de=UTF-8&dt=State%20of%20Agent%20Experience%20and%20Contact%20Center%20Knowledge%202022%20%7C%20eGain%20Survey&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAACAAI~&jid=1533305797&gjid=712327247&cid=1318590831.1674690168&tid=UA-15835029-4&_gid=116922631.1674690168&_r=1&gtm=2wg1p0NC9SGDL&cd17=7f73a2ea-d627-ed11-9db1-0022481e47d7&z=431364572

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2001:4860:4802:38::178 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Wed, 25 Jan 2023 23:42:48 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
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content-length: 2
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 insight.min.js Show response
snap.licdn.com/li.lms-analytics/ 13 KB
5 KB 105ms
23ms Script
application/x-javascript 2a02:26f0:3500:16::215:149b
AKAMAI-ASN1

General

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Full URL

https://snap.licdn.com/li.lms-analytics/insight.min.js

Requested by

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

2a02:26f0:3500:16::215:149b Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 25 Jan 2023 23:42:48 GMT
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Tue, 10 Jan 2023 17:22:56 GMT
x-cdn: AKAM
vary: Accept-Encoding
content-type: application/x-javascript;charset=utf-8
cache-control: max-age=52648
accept-ranges: bytes
content-length: 4777

GET
H2 204 0
bat.bing.com/action/ 0
284 B 46ms
46ms Image
text/plain 2620:1ec:c11::200
MICROSOFT-CORP-MS...

General

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Full URL

https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=06111c53-48c5-4347-80ed-4e4032c2fd81&sid=f94a8e309d0911ed8eb561e07d6e12af&vid=f94a84009d0911ed9a5af78b49fd2fc5&vids=1&msclkid=N&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=State%20of%20Agent%20Experience%20and%20Contact%20Center%20Knowledge%202022%20%7C%20eGain%20Survey&p=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dagentexp-s1-na%26uid%3D7f73a2ea-d627-ed11-9db1-0022481e47d7&r=&lt=2937&evt=pageLoad&sv=1&rn=610635

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma: no-cache
strict-transport-security: max-age=31536000; includeSubDomains; preload
date: Wed, 25 Jan 2023 23:42:48 GMT
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref: Ref A: 9B66E446FA004083A4CA712F847BF93F Ref B: FRAEDGE1512 Ref C: 2023-01-25T23:42:48Z
x-cache: CONFIG_NOCACHE
access-control-allow-origin: *
cache-control: no-cache, must-revalidate
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
348 B 89ms
28ms XHR
text/plain 2a00:1450:400c:c04::9c
GOOGLE

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Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j99&tid=UA-15835029-4&cid=1318590831.1674690168&jid=752956570&gjid=2075805626&_gid=116922631.1674690168&_u=YADAAUAAAAAAACAAI~&z=1864854128

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c04::9c Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
date: Wed, 25 Jan 2023 23:42:48 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
70 B 85ms
29ms XHR
text/plain 2a00:1450:400c:c04::9c
GOOGLE

General

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Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j99&tid=UA-15835029-4&cid=1318590831.1674690168&jid=1533305797&gjid=712327247&_gid=116922631.1674690168&_u=YADAAUABAAAAACAAI~&z=1770766640

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c04::9c Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
date: Wed, 25 Jan 2023 23:42:48 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
www.google.com/pagead/1p-user-list/946629603/ 42 B
154 B 88ms
35ms Image
image/gif 2a00:1450:4001:80e::2004
GOOGLE

General

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Full URL

https://www.google.com/pagead/1p-user-list/946629603/?random=1674690167932&cv=11&fst=1674687600000&bg=ffffff&guid=ON&async=1&gtm=2oa1n0&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dagentexp-s1-na%26uid%3D7f73a2ea-d627-ed11-9db1-0022481e47d7&tiba=State%20of%20Agent%20Experience%20and%20Contact%20Center%20Knowledge%202022%20%7C%20eGain%20Survey&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=1775573927&rmt_tld=0&ipr=y

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:80e::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 25 Jan 2023 23:42:48 GMT
content-security-policy: script-src 'none'; object-src 'none'
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
www.google.de/pagead/1p-user-list/946629603/ 42 B
154 B 86ms
34ms Image
image/gif 2a00:1450:4001:800::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/pagead/1p-user-list/946629603/?random=1674690167932&cv=11&fst=1674687600000&bg=ffffff&guid=ON&async=1&gtm=2oa1n0&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dagentexp-s1-na%26uid%3D7f73a2ea-d627-ed11-9db1-0022481e47d7&tiba=State%20of%20Agent%20Experience%20and%20Contact%20Center%20Knowledge%202022%20%7C%20eGain%20Survey&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=1775573927&rmt_tld=1&ipr=y

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:800::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 25 Jan 2023 23:42:48 GMT
content-security-policy: script-src 'none'; object-src 'none'
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 token Show response
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/ 36 B
376 B 127ms
28ms XHR
application/json 2600:9000:2127:5000:2:53b2:240:93a1
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Requested by: Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:2127:5000:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: /
Resource Hash: 7b1eaaaf180a13c29b6dddc3b0ae23333b4397e0f3c065b4c86da2f2530a5f89

Request headers

Accept: *
Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 25 Jan 2023 22:52:26 GMT
content-encoding: gzip
via: 1.1 4b7022ec3e11edfdd972039992f837de.cloudfront.net (CloudFront)
x-amz-cf-pop: PRG50-C1
age: 3022
vary: accept-encoding
x-cache: Hit from cloudfront
content-type: application/json
access-control-allow-origin: *
cache-control: public, max-age=3600
x-amz-cf-id: _fFmfJe1tUvQRKPpWEg35v6L4wsPFNFreGoFdYCnPpAxGs7SQWUr7g==

GET
H2

200

collect
px4.ads.linkedin.com/
Redirect Chain

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1674690168197&url=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3D...
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1674690168197%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fcont...
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1674690168197&url=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3D...
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1674690168197&url=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3...

0
269 B

191ms
120ms

Image
application/javascript

13.107.42.14
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1674690168197&url=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dagentexp-s1-na%26uid%3D7f73a2ea-d627-ed11-9db1-0022481e47d7&liSync=true&e_ipv6=AQJI6Z-ey5-AQQAAAYXrUAb-2ZG_tvZKTPTnOrtOJZabtLAkYf4b97s_vmarw_2b1T1GgmAA9v1q
Requested by: Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=7f73a2ea-d627-ed11-9db1-0022481e47d7
Protocol: H2
Server: 13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 25 Jan 2023 23:42:48 GMT
x-li-pop: afd-prod-lva1-x
x-msedge-ref: Ref A: FDCDE6E244DB457CBD70E454764CDBC5 Ref B: DUS30EDGE0306 Ref C: 2023-01-25T23:42:48Z
linkedin-action: 1
x-cache: CONFIG_NOCACHE
content-type: application/javascript
x-li-fabric: prod-lva1
x-li-proto: http/2
content-length: 0
x-li-uuid: AAXzHzCeLfH+vQTATmCz5A==

Redirect headers

date: Wed, 25 Jan 2023 23:42:47 GMT
x-li-pop: afd-prod-lva1-x
x-msedge-ref: Ref A: 67D3B6231EAA45AEBA9B5A7C79DF7134 Ref B: FRAEDGE1405 Ref C: 2023-01-25T23:42:48Z
linkedin-action: 1
x-cache: CONFIG_NOCACHE
x-li-fabric: prod-lva1
location: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1674690168197&url=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dagentexp-s1-na%26uid%3D7f73a2ea-d627-ed11-9db1-0022481e47d7&liSync=true&e_ipv6=AQJI6Z-ey5-AQQAAAYXrUAb-2ZG_tvZKTPTnOrtOJZabtLAkYf4b97s_vmarw_2b1T1GgmAA9v1q
x-li-proto: http/2
content-length: 0
x-li-uuid: AAXzHzCbJjrb4gwT8Q5lLg==

GET
H2 200 ga-audiences
www.google.com/ads/ 42 B
408 B 59ms
32ms Image
image/gif 2a00:1450:4001:80e::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-15835029-4&cid=1318590831.1674690168&jid=752956570&_u=YADAAUAAAAAAACAAI~&z=1454462084

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:80e::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 25 Jan 2023 23:42:48 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.de/ads/ 42 B
408 B 58ms
31ms Image
image/gif 2a00:1450:4001:800::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-15835029-4&cid=1318590831.1674690168&jid=752956570&_u=YADAAUAAAAAAACAAI~&z=1454462084

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:800::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 25 Jan 2023 23:42:48 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.com/ads/ 42 B
107 B 59ms
33ms Image
image/gif 2a00:1450:4001:80e::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-15835029-4&cid=1318590831.1674690168&jid=1533305797&_u=YADAAUABAAAAACAAI~&z=271414696

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:80e::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 25 Jan 2023 23:42:48 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.de/ads/ 42 B
107 B 37ms
34ms Image
image/gif 2a00:1450:4001:800::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-15835029-4&cid=1318590831.1674690168&jid=1533305797&_u=YADAAUABAAAAACAAI~&z=271414696

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:800::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 25 Jan 2023 23:42:48 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 getCBHostName.jsp Show response
ebrain.egain.com/system/cb/admin/ 195 B
926 B 207ms
207ms Script
application/javascript 2600:1f14:f4:7d02:153f:adff:cb23:7692
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://ebrain.egain.com/system/cb/admin/getCBHostName.jsp

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d02:153f:adff:cb23:7692 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Resource Hash

843d4c26ab79b8ea04917549dc85d3126cd2e1c972377182e009b8ebf25a3e07

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 25 Jan 2023 23:42:48 GMT
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
x-frame-options: SAMEORIGIN
content-type: application/javascript;charset=UTF-8
cache-control: no-cache
content-length: 195
x-ua-compatible: IE=EmulateIE9

GET
H2 200 egain-docked-chat.js Show response
ebrain.egain.com/system/templates/chat/ Frame 901B 124 KB
22 KB 264ms
263ms Script
application/x-javascript 2600:1f14:f4:7d02:153f:adff:cb23:7692
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d02:153f:adff:cb23:7692 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Server /

Resource Hash

f00c7659051ca6b26aea95f6076ddca240c7cec09bfcb0ea8417627eb273ebad

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 25 Jan 2023 23:42:48 GMT
content-encoding: gzip
x-content-type-options: nosniff
strict-transport-security: max-age=31536000; includeSubDomains; preload
server: Server
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
x-amzn-requestid: 648aaa9e-dd58-4af2-bbd8-961bfcd5d077
x-amzn-trace-id: Root=1-63d1be78-25a94e616287c9337ed6a21a
x-frame-options: SAMEORIGIN
content-type: application/x-javascript
cache-control: max-age=7200,private
x-amz-apigw-id: fUqy6E3OvHcFkDg=
content-length: 22230

GET
H2 200 checkSession.html
ebrain.egain.com/system/cb/cs/ Frame F98D 0
0 180ms
180ms Document
text/html 2600:1f14:f4:7d02:153f:adff:cb23:7692
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d02:153f:adff:cb23:7692 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Resource Hash

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

Referer: https://www.egain.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

accept-encoding: compress,gzip
accept-ranges: bytes
cache-control: max-age=86400
content-length: 1606
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
content-type: text/html
date: Wed, 25 Jan 2023 23:42:49 GMT
last-modified: Sat, 10 Dec 2022 01:32:18 GMT
pragma: cache
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
x-frame-options: SAMEORIGIN
x-ua-compatible: IE=EmulateIE9

POST
H2 204 collect
region1.google-analytics.com/g/ 0
54 B 28ms
27ms Ping
text/plain 2001:4860:4802:32::36
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL: https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe1p0&_p=1543502131&cid=1318590831.1674690168&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&sid=1674690168&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dagentexp-s1-na%26uid%3D7f73a2ea-d627-ed11-9db1-0022481e47d7&dt=State%20of%20Agent%20Experience%20and%20Contact%20Center%20Knowledge%202022%20%7C%20eGain%20Survey&_s=2
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2001:4860:4802:32::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Golfe2 /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

pragma: no-cache
date: Wed, 25 Jan 2023 23:42:53 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

164 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

32 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
ebrain.egain.com/system	1969-12-31 23:59:59	Name: JSESSIONID Value: node0vxrm1643h8b21g0bz77z7xqtf761873.node0
.egain.com/	1970-01-20 11:21:06	Name: _gcl_au Value: 1.1.1466876832.1674690168
.egain.com/	1970-01-20 18:47:30	Name: _ga_P0WWZ4WL9G Value: GS1.1.1674690168.1.1.1674690168.0.0.0
.egain.com/	1970-01-20 18:47:30	Name: _lfa Value: LF1.1.6196b745713fb1a6.1674690168024
.egain.com/	1970-01-20 11:21:06	Name: initialTrafficSource Value: utmcsr=1on1\|utmcmd=corporate-email\|utmccn=agentexp-s1-na
.egain.com/	1969-12-31 23:59:59	Name: __utmzzses Value: 1
.doubleclick.net/	1970-01-20 09:11:31	Name: test_cookie Value: CheckForPermission
.egain.com/	1970-01-20 18:47:30	Name: _ga Value: GA1.2.1318590831.1674690168
.egain.com/	1970-01-20 09:12:56	Name: _gid Value: GA1.2.116922631.1674690168
.egain.com/	1970-01-20 09:11:30	Name: _gat_gtag_UA_15835029_4 Value: 1
.egain.com/	1970-01-20 09:11:30	Name: _gat_UA-15835029-4 Value: 1
.egain.com/	1970-01-20 09:12:56	Name: _uetsid Value: f94a8e309d0911ed8eb561e07d6e12af
.egain.com/	1970-01-20 18:33:06	Name: _uetvid Value: f94a84009d0911ed9a5af78b49fd2fc5
.bing.com/	1970-01-20 18:33:06	Name: MUID Value: 140A023F16736BED2005109B17186A4B
www.egain.com/	1970-01-20 17:57:06	Name: EG-U-ID Value: D1cf34a49f-26b3-4816-8a79-acc2bca60683
www.egain.com/	1969-12-31 23:59:59	Name: EG-S-ID Value: B7c2e2df28-e787-4461-a95d-b8405d0cb51d
.ws.zoominfo.com/	1970-01-20 17:57:06	Name: visitorId Value: 53e9e76dce3d5fb3b2daffbcb6c19067502387127579207f7f304385df027d70
.zoominfo.com/	1970-01-20 09:11:31	Name: __cf_bm Value: 2Zj3kRXTP2vSAxadPjftkuB5FTX3GsAF_4ybIgiVSZI-1674690168-0-ARLarcIDOszq4018/jdUduwnXukAqoIWVcwQCQloCUZ3JnUQ9XwP1+l97tu4r66WyBxYRC06Ls+KAtZpvWq095U=
.zoominfo.com/	1969-12-31 23:59:59	Name: _cfuvid Value: jC2fChsn2RVne2Mc6KJavQ45Nn7TW_DDxFhr6E1qbXQ-1674690168249-0-604800000
www.egain.com/	1970-01-20 09:12:56	Name: ln_or Value: eyIzMTEyMDEyIjoiZCJ9
.linkedin.com/	1970-01-20 09:54:42	Name: UserMatchHistory Value: AQJ3lE_-Js-Z3AAAAYXrUAYC3F6ofjR95xOWjX0AOjtDdTMoxTKm-ptCpIWeCxG7CAew5TZnRXtwFA
.linkedin.com/	1970-01-20 09:54:42	Name: AnalyticsSyncHistory Value: AQLXZH5SF2MI4gAAAYXrUAYCfXZCsJFVutvun_gVlUZip3lY7qtRqzJvZIV28m52WydUsG8EBIrUjmnwDbnTWA
.ads.linkedin.com/	1969-12-31 23:59:59	Name: lang Value: v=2&lang=en-us
.linkedin.com/	1970-01-20 17:57:06	Name: bcookie Value: "v=2&c7aa29cc-75af-487b-8f2a-a428492ba253"
.linkedin.com/	1970-01-20 09:12:56	Name: lidc Value: "b=VGST07:s=V:r=V:a=V:p=V:g=2539:u=1:x=1:i=1674690168:t=1674776568:v=2:sig=AQFBxvzK1QOZgZuhCshMTexjQHKytqyc"
.linkedin.com/	1969-12-31 23:59:59	Name: lang Value: v=2&lang=de-de
.www.linkedin.com/	1970-01-20 17:57:06	Name: bscookie Value: "v=1&20230125234248fc82c147-5958-42cb-8abe-ebe24cfff84aAQHlIUL80zuPBVj_VBxxCr5_Ry8KhRaX"
.linkedin.com/	1970-01-20 13:30:42	Name: li_gc Value: MTswOzE2NzQ2OTAxNjg7MjswMjGbRm705oD0D7xzw+VeD57fFdk3enoZzED7Bv4D8fyp8Q==
ebrain.egain.com/	1970-01-20 09:21:34	Name: AWSALBTG Value: bxykMJy862kDXUGtY9qQm+Kwv9eGe2n8Tp90HcfuPWuUy7o0gNGn5tO8jLJqJchmhBNgNUfAvCDOjpfyf15WSazCM451izYhadmbl/7sWZULbiE6JRQb1NCEUFAeajATJuzWJ3pwfzoia9n8erSXyg4aqEoaMLbIuZr22K5jagRskl/gt3g=
ebrain.egain.com/	1970-01-20 09:21:34	Name: AWSALBTGCORS Value: bxykMJy862kDXUGtY9qQm+Kwv9eGe2n8Tp90HcfuPWuUy7o0gNGn5tO8jLJqJchmhBNgNUfAvCDOjpfyf15WSazCM451izYhadmbl/7sWZULbiE6JRQb1NCEUFAeajATJuzWJ3pwfzoia9n8erSXyg4aqEoaMLbIuZr22K5jagRskl/gt3g=
ebrain.egain.com/	1970-01-20 09:21:34	Name: AWSALB Value: t0o39kgPwYwBk/Glksvm7ehshM3/g9jEminI4RT22/KUubPhudf2HFOLaBbtpJHQBCpjjVVq7Btv0TX0yjYAYnRiEQqkMht4ZF+w9MLV1Isg5VeyFwo3jMuKVSRiZBZh7JNNd0oQ92f6pZatmVwhtAmGGJ5F2G5sI9A1TApVVVge+lAaWbY/YEh8E6kdrQ==
ebrain.egain.com/	1970-01-20 09:21:34	Name: AWSALBCORS Value: t0o39kgPwYwBk/Glksvm7ehshM3/g9jEminI4RT22/KUubPhudf2HFOLaBbtpJHQBCpjjVVq7Btv0TX0yjYAYnRiEQqkMht4ZF+w9MLV1Isg5VeyFwo3jMuKVSRiZBZh7JNNd0oQ92f6pZatmVwhtAmGGJ5F2G5sI9A1TApVVVge+lAaWbY/YEh8E6kdrQ==

2 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
security	error	Message: Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security	error	URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210) Message: Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
bat.bing.com
cdn.linkedin.oribi.io
cdn.printfriendly.com
ebrain.egain.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
tr.lfeeder.com
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.linkedin.com
108.128.174.138
13.107.42.14
13.82.107.234
2001:4860:4802:32::36
2001:4860:4802:38::178
2600:1f14:f4:7d02:153f:adff:cb23:7692
2600:9000:2127:5000:2:53b2:240:93a1
2600:9000:2127:c400:1f:f723:6fc0:93a1
2606:4700::6810:650c
2620:1ec:21::14
2620:1ec:c11::200
2a00:1450:4001:800::2003
2a00:1450:4001:80b::200a
2a00:1450:4001:80e::2004
2a00:1450:4001:813::2002
2a00:1450:4001:813::2003
2a00:1450:400c:c04::9c
2a00:1450:400d:803::2008
2a02:26f0:3500:16::215:149b
2a02:6ea0:c700::11
2a02:6ea0:c700::18
65.9.95.14
65.9.95.15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www.egain.com Open in urlscan Pro 13.82.107.234 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

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Detected technologies

Page Statistics

97 Requests

99 %HTTPS

78 %IPv6

16 Domains

24 Subdomains

22 IPs

4 Countries

1515 kBTransfer

3756 kBSize

32 Cookies

9 Outgoing links

Redirected requests

97 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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www.egain.com Open in urlscan Pro
13.82.107.234 Public Scan

Screenshot
Live screenshot

Full Image

97
Requests

99 %
HTTPS

78 %
IPv6

16
Domains

24
Subdomains

22
IPs

4
Countries

1515 kB
Transfer

3756 kB
Size

32
Cookies

97 HTTP transactions
0 data transactions