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Submitted URL: https://www.indeed.com/legal?isid=application-email&hl=en&co=AE#privacy
Effective URL: https://www.indeed.com/legal?hl=en&co=AE
Submission: On August 03 via manual from IL — Scanned from DE
Effective URL: https://www.indeed.com/legal?hl=en&co=AE
Submission: On August 03 via manual from IL — Scanned from DE
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Indeed General Terms of Service
* Indeed General Terms of Service
* * Introduction to Indeed’s Terms of Service
* A. Terms of Service for Job Seekers
* B. Terms of Service for Employers
* C. Terms of Service for Publishers
* D. Terms of Service for All Users
* Indeed Products Terms of Service
* * Indeed Ads Program Terms
* Indeed Resume/CV Search Program Terms
* Indeed Assessments Terms
* Indeed API Terms
* Indeed for Chrome Terms
* Indeed Hiring Platform Terms
* Indeed Vulnerability Reward Program
* Indeed Recruiter Extension Terms
* Indeed Affiliate Acceptable Use Policy
* Terms FAQ
* Privacy Policy
* Cookie Policy
* Your California Privacy Rights
* Privacy FAQ
* Data Processing Agreement
* * SCHEDULE
* APPENDIX A
* APPENDIX B
Indeed General Terms of Service
* Indeed General Terms of Service
* * Introduction to Indeed’s Terms of Service
* A. Terms of Service for Job Seekers
* B. Terms of Service for Employers
* C. Terms of Service for Publishers
* D. Terms of Service for All Users
* Indeed Products Terms of Service
* * Indeed Ads Program Terms
* Indeed Resume/CV Search Program Terms
* Indeed Assessments Terms
* Indeed API Terms
* Indeed for Chrome Terms
* Indeed Hiring Platform Terms
* Indeed Vulnerability Reward Program
* Indeed Recruiter Extension Terms
* Indeed Affiliate Acceptable Use Policy
* Terms FAQ
* Privacy Policy
* Cookie Policy
* Your California Privacy Rights
* Privacy FAQ
* Data Processing Agreement
* * SCHEDULE
* APPENDIX A
* APPENDIX B
TERMS OF SERVICE
Below you will find Indeed’s terms and conditions and information about our
cookie and privacy policies. We know we are giving a great deal of information.
Indeed does this for a reason: we want you to have as much knowledge about what
we do for you at Indeed as is possible. We do not want you to wonder about any
of our processes or procedures or guess as to what your interaction with Indeed
means. We want you to understand it, which is why we must explain it in detail.
We urge you to read these terms or any section of interest to you. You are
agreeing to proceed under them.
INDEED GENERAL TERMS OF SERVICE
Last Updated: July 28, 2022
INTRODUCTION TO INDEED’S TERMS OF SERVICE
Each time you access or use Indeed’s online and/or mobile services and websites,
including but not limited to any Indeed mobile application and browser extension
or plugin (collectively the “Indeed Apps”), regardless of where it is downloaded
from, and any software, service, feature, product, program and element provided
by or on behalf of Indeed on or in connection with such services or websites
(collectively, the “Site”), including, but not limited to, any products,
programs, and services described in these Terms of Service, (a) you represent
that you have read and understand the Cookie Policy and Privacy Policy; and (b)
you are agreeing to the terms and conditions of these Terms of Service (the
“Agreement”) then in effect with the following entity or entities:
For Job Seekers:
* If you are located within the United States, the Site is provided by Indeed
Inc., 6433 Champion Grandview Way, Building 1, Austin, TX, 78750
* If you are located in Japan, the Site is provided by Indeed Japan K.K.
* If you are located outside of the United States or Japan, the Site is
provided by Indeed Ireland Operations Limited.
For Employers :
* If you are located in Brazil, Employer services are provided by Indeed Brasil
Pesquisa de Empregos Ltda., Rua Fidêncio Ramos, 302, Torre B, 12º andar, São
Paulo, SP, 04551-010, Brasil.
* If you are located in the United States, Employer services are provided by
Indeed, Inc., 6433 Champion Grandview Way, Building 1, Austin, TX, 78750,
USA.
* If you are located in India, Employer services are provided by Indeed India
Operations (Pte.) Ltd., Ground Floor, Block C, Divyasree Omega Hitech City
Road, Kondapur, Hyderabad TG 500084 India, solely with respect to Employer’s
use of the Indeed Ads Program and Indeed Resume Program, if any, if and when
you are in India (“Indeed India”), and/or
* If you are located in the Asia-Pacific Region*, Employer services are
provided by Indeed Singapore Operations (Pte.) Ltd., 10 Collyer Quay #24-01,
Ocean Financial Centre, Singapore 049315.
* If you are located in Japan, services other than employment placement
services are provided by Indeed Japan K.K., 6th Floor, Sumitomo Fudosan
Azabu-juban Bldg. 1-4-1, Mita, Minato-ku, Tokyo 108-0073, Japan.
* If you are located in Japan and established an account with Indeed Singapore
prior to October 1, 2021, services other than employment placement services
are provided by Indeed Singapore Operations (Pte.) Ltd., 10 Collyer Quay
#24-01, Ocean Financial Centre, Singapore 049315.
* If you are primarily supported by Indeed’s UK office, Employer services
Indeed UK Operations Ltd., 20 Farringdon Road, 3rd Floor, London EC1M 3HE,
United Kingdom.
* If you are primarily supported by Indeed’s France office, Employer services
are provided by Indeed France SAS, 29 Rue de Berri, Washington Plaza – 4th
floor, 75008 Paris, France.
* If you are located in Canada, Employer services are provided by Indeed Canada
Corp., 2 Bloor West, 12th Floor, Toronto, ON M4W3E2, Canada.
* If you are primarily supported by Indeed’s Italy office, Employer services
are provided by Indeed Italy S.r.l., Piazza Filippo Meda 3, Milano, CAP
20121, Italy.
* In all other respects, Employer services are provided by Indeed Ireland
Operations Limited, 124 St. Stephen’s Green, Dublin 2, Ireland, in all other
respects (“Indeed Ireland”).
For Publishers:
* Indeed Inc., 6433 Champion Grandview Way, Building 1, Austin, TX, 78750, USA
(“Indeed, Inc.”)
Any references to “Indeed” or “we” in this Agreement shall mean the applicable
entity as set forth above.
*For the purposes of this Agreement, the Asia-Pacific Region is defined as the
following countries and territories: American Samoa, Antarctica, Australia,
Bangladesh, Bhutan, Brunei, Cambodia, China, Christmas Island, Cocos Islands,
Cook Islands, East Timor, Fiji, French Polynesia, French Southern Territories,
Guam, Heard Island and McDonald Islands, Hong Kong, Indonesia, Japan, Kiribati,
Laos, Macao, Malaysia, Maldives, Marshall Islands, Micronesia, Mongolia,
Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Island,
Northern Mariana Islands, Pakistan, Palau, Papua New Guinea, Philippines,
Pitcairn, Samoa, Singapore, Solomon Islands, South Georgia and the South
Sandwich Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tokelau, Tonga,
Tuvalu, Vanuatu, Vietnam, Wallis and Futuna.
The Site is made available for use only by individuals searching for employment
openings, or services or information related to their personal employment or job
search (“Job Seekers”), by individuals and/or organizations seeking information
related to hiring or human resources, seeking Job Seekers, or seeking to make
available information regarding employment openings, on their behalf or other’s
behalf, including but not limited to agencies purchasing for multiple parties
and employment agencies (“Employers”), and by individuals and/or organizations
seeking to participate in the Indeed Publisher Program (“Publishers”). Indeed
may also act as an employment agency on behalf of Employers who purchase such
services, through its affiliates such as Indeed Hire, Inc. You acknowledge and
agree that your license to use the Site is automatically revoked upon your
attempt to use the Site for any other purpose. If you are accessing or using the
Site in your capacity as an employee or other representative of an Employer or
Publisher, you are agreeing to this Agreement on behalf of yourself and such
Employer or Publisher, as applicable, and you represent and warrant that you
have the authority to bind such Employer or Publisher, as applicable, to this
Agreement. If you are using assistive technology to access the Site and you need
help, you can call Indeed at 1-800-462-5842 (United States) or 1-866-439-8615
(Canada), or you can email accessibility @ indeed.com. You acknowledge that
Indeed owns a copyright in the Site, Indeed Apps, and Services, including in
compilations of information available through any of the foregoing.
We may change this Agreement by notifying you of such changes by any reasonable
means, including by posting a revised Agreement through the Site. Any such
changes will not apply to any claim brought prior to the date on which we posted
the revised Agreement incorporating such changes, or otherwise notified you of
such changes. Your access to or use of the Site following any changes to this
Agreement will constitute your acceptance of such changes. The “Last Updated”
legends in each section of the terms and conditions indicate when this Agreement
was last changed. We may, at any time and without liability, modify or
discontinue all or part of the Site (including access to the Site via any
third-party links); charge, modify or waive any fees required to use the Site;
or offer opportunities to some or all Site users.
Please note that Indeed and its affiliates are directly or indirectly owned by a
publicly traded Japanese parent company, Recruit Holdings Co., Ltd.
We are committed to ensuring that there is no modern slavery or human
trafficking in our supply chains or in any part of our business. Please view our
full Modern Slavery Act statement for more details.
You can view the Indeed India Operations Private Limited Corporate
Responsibility Policy.
This Agreement hereby incorporates by this reference any additional terms and
conditions posted by Indeed through the Site, or otherwise made available to you
by Indeed. In particular:
* If you access or use the Indeed Ads Program (free and sponsored job postings,
targeted ads, or organizing virtual hiring events) you are agreeing to be
bound by the Indeed Ads Program Terms
* If you access or use the Indeed Resume Search Program (seeking candidates for
jobs within Indeed Resume/ CV database), you are agreeing to be bound by the
Indeed Resume Search Program Terms
* If you access or use the Indeed Assessments (adding assessments into your
hiring process), you are agreeing to be bound by the Indeed Assessment Terms
* If you access or use the Indeed API(s), you are agreeing to be bound by the
Indeed API Terms
* If you access or use the Indeed for Chrome Extension, you are agreeing to be
bound by the Indeed Chrome Terms
* If you access or use the Indeed Hiring Platform (online interviews and other
hiring tools), you are agreeing to be bound by the Indeed Hiring Platform
Terms
* If you access or use the Indeed Recruiter Extension service, you are agreeing
to be bound by the IRX Terms
* If you access or use the Indeed Publisher Program, you are agreeing to be
bound by the Indeed Publisher Program; and
* For all other uses of the Site, you are agreeing to be bound by the Indeed
General Terms of Service.
* For more information on Indeed’s Terms, please see our Indeed Terms FAQ.
A. TERMS OF SERVICE FOR JOB SEEKERS
For purposes of this Section A of the Indeed General Terms of Service, all
references to “you” or “your” shall mean you, the individual or organization
accessing this Site in your capacity as a Job Seeker. As a Job Seeker, you are
permitted to use Indeed’s Site and its content solely for non-commercial
purposes.
1. JOB ADS OR JOB LISTINGS
Indeed may make available Job Ads advertising employment opportunities and other
job-related content, including links to third-party websites (“Job Listings” or
“Job Ads”), through Indeed’s search results or otherwise through the Site.
Searching for Job Ads on Indeed is free for Job Seekers. Indeed displays Job Ads
based on a combination of compensation paid by employers to Indeed and
relevance, such as search terms, and other information provided and activities
conducted on Indeed. While Indeed may in some circumstances be compensated by
employers who post Job Ads, helping keep Indeed job search free for Job Seekers,
all Job Ads are considered advertising.
Job Ads are created and provided by third parties over whom Indeed exercises no
control; you acknowledge and understand that Indeed has no control over the
content of Job Ads, links to or from Job Ads, or any conditions third parties
might impose once a Job Seeker has submitted an application or left the Site.
For example, some of these third parties may attempt to charge Job Seekers a fee
to apply to a particular job, although Indeed endeavors not to make such Job Ads
available on the Site. If you leave the Indeed Site and choose to enter a
third-party website, you accept any terms and conditions imposed by that
third-party. Except for sponsored, featured or paid placements, the Job Ads
contained on, or linked from, the Site are indexed or posted in an automated
manner. Indeed has no obligation to screen any Job Ads, or to include any Job
Ads, in its search results or other listings, and may exclude or remove any Job
Ads from the Site or your search result without any obligation to provide
reasoning for removal or exclusion. You understand and agree that Indeed has no
obligation to present you with any or all Job Ads. We cannot confirm the
accuracy or completeness of any Job Ad or other information submitted by any
Employer or other user, including the identity of such Employer or other user.
Indeed assumes no responsibility, and disclaims all liability for the content,
accuracy, completeness, legality, reliability, or availability of any Job Ads,
or other information submitted by any Employer or other user.
When you initiate a job application on a website operated by an Employer or its
applicant tracking system, Indeed may collect certain information about you and
any actions taken by you during your visit using automated means, such as via
Application Programming Interfaces (API), cookies and web beacons. The
information collected includes, for example, information about job listings you
viewed and job applications you started and completed. An Employer who uses
tracker functionality is required under this Agreement to provide any notice,
and obtain any prior consent, that may be required by applicable law. However,
you acknowledge and agree that Indeed has no control over such an Employer or
its website. You agree to Indeed’s use of, and receipt of information from, any
such tracker functionality.
Indeed may provide independent functionality to assist you. For example, Indeed
may provide search options to help you narrow down Job Ads search results by job
type categories (i.e. full-time, part-time, etc.), and such categories are
created independently and entirely by Indeed, and may not directly or accurately
reflect the content of the Job Ads. Indeed may reformat Job Listings so that you
may read them more clearly on a mobile phone. Indeed may also promote Job Ads by
select Employers on certain pages or websites dedicated to a specific topic,
such as inclusive hiring, military-friendly job posts, or the gig economy. The
placement of a Job Ad on a dedicated page or website is not a representation
regarding the nature of the role for legal purposes or a representation
regarding the attributes of an Employer. Indeed does not guarantee that applying
to jobs through a dedicated page or website will lead to a better job
application experience, a job interview, or a job offer. The dedicated pages or
website do not contain an exhaustive list of Job Ads, and no inferences can be
drawn with respect to Job Ads or Employers that are not displayed on dedicated
pages. Indeed may also provide functionality to call a telephone number
contained in a Job Ad using the phone app on a mobile device. Indeed cannot
guarantee that the extracted phone number is the correct phone number for the
Employer or for the Job Ad you are viewing.
2. RESUME AND PROFILE
By creating a public resume through the Site (“Indeed Resume”) or uploading a
file resume on the Site (collectively, “Your Resume” or “Job Seeker Resume”),
you are requesting and authorizing Indeed to make available Your Resume to
anyone accessing our Site, such as Employers that Indeed believes may have an
interest in Your Resume, users of Indeed’s Resume Search Program, or anyone with
access to the URL associated with your public resume. We offer you the option to
make Your Resume public to help you find a job.
When you provide Your Resume on Indeed, Your Resume is set to public by default.
If you do not want Indeed to make available Your Resume to third parties or if
you do not want Employers to contact you, set your Indeed Resume and uploaded
file resume to private. Private resumes are only made available to those to whom
the Job Seeker has submitted an application or provided their resume. Applying
to jobs or otherwise sharing Your Resume with Employers may result in Your
Resume being copied and published even if it is set to Private. While you may
change Your Resume privacy settings at any time, setting Your Resume to private
will not affect your previous applications or prevent employers you responded to
from contacting you. Resumes set to public, including yours, can be copied by
search engines and other third parties accessing the Site, who can then make
those Resumes publicly available elsewhere. Indeed does not control such third
parties. If Your Resume is copied in this manner, then setting it to private on
Indeed will not affect those third parties or the copies they have made of Your
Resume. Changes to Your Resume on the Site may or may not be reflected on copies
made by third parties. If You do not want Your Resume to ever be publicly
visible or copyable, You must keep it set to private. Indeed assumes no
responsibility and disclaims all liability for Your Resume or application
information that you share with Employers or otherwise make public. You can read
more about resume privacy here.
By creating or uploading Your Resume, you are requesting and authorizing Indeed,
or an Indeed vendor, to review or scan Your Resume and provide you feedback (in
Indeed’s discretion), including suggested changes. We may also provide you with
feedback through additional resume review services, such as helping you
understand how your resume may be parsed by applicant tracking system software,
feedback on ways to build a more effective resume, or a personalized resume
review video. We provide this feedback directly to you, and may give you the
ability to access it within your account. It is not made available to Employers.
You agree that your use of any feedback or other information provided through
resume review services is at your sole discretion. Indeed assumes no
responsibility and disclaims all liability for any actions you take based on any
provided feedback.
By creating an Indeed Resume or uploading a file resume on Indeed, Indeed may
share with you Job Ads that match the contents of Your Resume. Indeed may also
highlight to you items in Your Resume that may match qualifications from the Job
Ad, or highlight to you items that appear in the Job Ad and may be missing from
Your Resume. These highlights do not mean you are or are not qualified for the
job or that you should or should not apply for it. Applying for such Job Ads
does not guarantee job interviews or hiring. Even where Indeed highlights items
or a Job Ad is shared with you, Indeed assumes no responsibility, and disclaims
all liability for the content, accuracy, completeness, legality, reliability, or
availability of Job Ads or highlights. By uploading a file resume on the Site,
you agree that Indeed may convert your file resume to a different file type. It
is your responsibility to review Your Resume to ensure that the content appears
as you intend, and that it contains the right information or any information you
intend to include or update. If you see any inaccuracy in any such material, it
is your responsibility to correct such information or to contact Indeed to do
so. It may take a few days for updates to your account or Your Resume to be
reflected. Indeed assumes no responsibility and disclaims all liability for Your
Resume or other application information you post, send or receive through the
Site.
If you have an Indeed account, an Indeed Resume, or an uploaded file resume, you
agree that Indeed may associate Your Resume data with your profile on Indeed
(“Indeed Profile”). Your Indeed Profile consists of information you provide on
the Site in the “Profile” section of your account. This includes your Indeed
Resume, your scores on any Indeed Assessments you may have taken, and any
information that you choose to include, such as your desired job title, job
types, work schedule, whether you are ready to work, or pay. Information in your
Indeed Profile, except as otherwise indicated on the Site, may be available to
third parties, such as Employers. If you do not want Indeed to make your Indeed
Profile available to third parties or if you do not want Employers to contact
you, set your Indeed Resume and uploaded file resume to private or remove Your
Resume. Your response to an Indeed Assessment will be associated with your
Indeed Profile. You may choose whether your Indeed Assessment response is
available to Employers viewing your Indeed Profile. You can enable the ready to
work feature on your profile to let Employers know that you can start work
immediately. Indeed may disable that feature from your profile after a certain
time, but you can manually enable it again.
To mitigate fraud, Indeed may mask or hide your contact information, for
example, we may mask or hide your email address and/or phone number, from Your
Indeed Profile, Your Resume, or application, and may substitute it with an
alias. Indeed makes no promise to you about whether all or part of your contact
info will be masked or hidden, and the decision to mask or hide such info is in
Indeed’s sole discretion. Indeed may also mask some or all of the Employer’s
contact information, or an Employer may choose to mask their contact information
when they contact you. In either case, you agree to an Employer contacting you
from a masked phone number or email, and that you may not be able to return
their call unless they provide their real number to you. Indeed reserves the
right to limit your ability to set Your Resume to public, and may toggle a
public resume to private, at any time, to prevent illegal conduct, for fraud
mitigation, or for any other reason in Indeed’s discretion. Indeed makes no
guarantee that Your Resume will be shown to any particular Employer or that any
portion of the Indeed Resume database will be available to an Employer at any
particular time.
3. APPLYING TO JOBS THROUGH INDEED
Any resume or application information that you submit through the Site,
including Personal Data included in a resume, application or responses to
screener questions and assessments (“Indeed Apply”), is subject to this
Agreement (including Section D.3.) and to Indeed’s Privacy Policy (all
references on the Site to “Apply Now”, “Easily Apply”, “Simple Apply”, “Apply
from your phone”, “Apply with Indeed”, “RSVP to hiring event” or any similar
references mean “Indeed Apply.”). To maintain the quality of the Site and
Services, Indeed in its sole discretion may impose limits on your ability to
apply to Job Listings or to other Indeed services.
You acknowledge that prior to submitting an application through Indeed Apply,
you are responsible for reviewing and confirming that you are applying to your
desired Employer. Once you provide information to an Employer (whether in the
form of a job application, resume, email, interview material or otherwise),
Indeed does not have control over the Employer’s use or disclosure of that
information. If you want to request the Employer delete, modify, or maintain
confidence over any such information, you must make such a request directly to
the Employer. Unsubscribing from calls from Employers through Indeed does not
apply to interviews you have already scheduled. If you require alternative
methods for applying, you must approach the Employer directly to request such
alternative method, as Indeed is not responsible for the Employer application
process.
When you ask Indeed to submit your application or other information through
Indeed Apply, you are sending Your Resume and application information to Indeed,
and you are requesting and authorizing Indeed to make available such application
information to the applicable Employer(s) for the indicated Job Listing(s). You
further agree to Indeed’s performance of automated processing in relation to
your application, as such processing is an essential part of this Agreement.
When you ask Indeed to transmit an application or a message, including, but not
limited to, a signed offer letter, to an Employer via Indeed Apply or Indeed’s
relay system, or store such application, you understand that this is without
warranty, and that Indeed reserves the right to reformat such application or
message. Additionally, you consent to your application and any responses sent to
you by the Employer (including offer letters) through Indeed being processed and
analyzed by Indeed according to this Agreement and Indeed’s Privacy Policy.
You acknowledge and agree that Employers may request that Indeed assemble your
application materials, resume, answers to screener questions, assessment
responses and other information you provide to Indeed into one document, and you
agree that in doing so, Indeed assembles these application materials on your
behalf. When you apply to a job using Indeed Apply, Indeed will attempt to send
your application to the contact information provided to us by an Employer or
their Agent, which may include sending your application to an Applicant Tracking
System (ATS) or other service provider selected by the Employer. You agree that
Employers can enable such service providers to access and manage their Indeed
accounts, including by connecting to and integrating with APIs provided or used
by Indeed. By applying for a job through Indeed, you agree to Employer’s use of
such service providers, and acknowledge that such use may involve an
intermediary’s access to job applications sent to its Employer client. We cannot
guarantee that such messages and applications will be delivered, received,
accessed, read or acted upon. Indeed also does not guarantee that any Employer
will receive, be notified about, access, read or respond to any such resume or
other application material, or that there will be no mistakes in the
transmission or storage of the data. Indeed depends on the Employer or the
Employer’s agent to provide Indeed with the correct destination for all
applications, and we cannot vouch for the validity of the contact information
provided to us by Employers. If the electronic destination provided to Indeed is
incorrect, your application materials will not be sent to the intended recipient
of the application. Further, Indeed does not guarantee that the interface will
be error-free. However, Indeed may alert you when any of the above events occur.
Please note that Job Ads may expire between the time you submit your application
and from the time it is received. Indeed has no responsibility for expired Job
Ads or for delivering applications prior to a Job Ad’s expiration, and Indeed
and its third party providers may store your application and related information
regardless of whether a Job Listing has been closed or is no longer available on
the Site. We also cannot vouch for the technical capabilities of any third
party sites, including but not limited to ATSs. Third party sites, including
ATSs used by Employers, may disclaim liability for technical malfunctions,
including the failure in the delivery of applications. We are not responsible if
an ATS rejects or fails to deliver an application to an Employer for any reason.
If you do not feel comfortable sending an application or messages in this
manner, or having your application or messages stored by Indeed on Indeed’s or
third party providers’ servers, do not use the Indeed Apply or Indeed relay
functions and please send your application or messages directly to the Employer
by whatever other method you so choose, including the public mail system. You
may contact the Employer directly to find alternative methods of application if
you do not wish to apply through Indeed. By using the Indeed Apply system, you
fully consent to the above.
By using Indeed, you agree that Indeed is not responsible for the content of the
Employer’s job application, messages, screener questions, skills assessments or
their format or method of delivery, and that Indeed does not guarantee receipt
of your application by the Employer, or your receipt of messages from the
Employer. Please note that Indeed does not choose the questions asked by
Employers or decide the job qualification criteria of Employers. Employers are
solely responsible for compliance with all applicable laws, including the Fair
Credit Reporting Act and similar laws, anti-discrimination laws such as Title
VII of the Civil Rights Act of 1964, as amended, the Age Discrimination in
Employment Act, the Americans with Disabilities Act, and any applicable data
protection or privacy laws. Employers are responsible for offering alternative
methods of screening, if so required by the Americans with Disabilities Act or
any similar law. You must contact the Employer if you require alternative
methods of screening. Some questions may be labeled as Optional, indicating only
that the application may be submitted to the Employer without providing an
answer. Indeed cannot guarantee that the Employer will consider such an
application or make a particular determination with regard to such an
application. Indeed does not guarantee the identity of an Employer or any
individuals working for any Employers, and cautions Job Seekers when applying to
jobs. Indeed cannot make any guarantee regarding health and safety measures in
an Employer’s hiring or interviewing process. Indeed recommends Job Seekers
follow personal health and safety best practices as recommended by the World
Health Organization or similar institution. Indeed does not guarantee the
validity of a job offer and cautions Job Seekers to verify the validity of a job
offer before taking an adverse action regarding their current employment
situations. Job Seekers are solely responsible for verifying the accuracy of any
Employer or job offer.
By using Indeed Apply and answering screener questions, you acknowledge that
Employers may have instructed Indeed to send out rejection notices if your
answers do not match the answers sought by the Employer, and you acknowledge
that Indeed has no discretion in the transmission of these rejections. Indeed
may offer Employers the ability to activate a feature on their account called
Employer Assist. Activating Employer Assist means the Employer is instructing
Indeed to send a message on the Employer’s behalf to the Job Seeker informing
them that the Employer has determined not to move forward with their
application. These notices are automatically sent after a period of time
selected by the Employer, unless the Employer indicates to Indeed their interest
in your application. You acknowledge and agree that Indeed has no discretion in
the sending of these messages, and that any such messages are solely a result of
the Employer’s decision to activate Employer Assist and to not take an action on
your application on Indeed within the time period selected by the Employer. Any
interactions the Employer has directly with you and not through a tool provided
by Indeed (for example, calling or emailing you directly instead of through an
Indeed Relay Service) are not visible to Indeed, and would not by themselves
prevent an Employer Assist rejection notice from being sent. Indeed assumes no
responsibility, and disclaims all liability, for the content, accuracy,
validity, completeness, legality, reliability, or availability of any Employer
Assist notices.
By using Indeed Apply and answering screener questions, you acknowledge that
Employers may have instructed Indeed to schedule interviews with Job Seekers who
meet criteria (based on information the Job Seeker has provided to Indeed, such
as answers to screener questions, resume, and Indeed Assessment Responses) that
the Employers have selected, and based on the Employers’ availability. You agree
that Indeed has no discretion in the transmission or storage of these interview
invitations (which are purely mechanical), that transmission or storage is not
guaranteed, and that the availability or criteria the Employer provided to
Indeed may not be accurate. Indeed may request that Job Seekers confirm their
interest in the position before scheduling an interview. It is ultimately your
and the Employer’s responsibility to confirm whether any interviews were
scheduled, or to reschedule or cancel interviews if necessary. The decision of
who to interview is decided solely by the Employer, who can choose to interview
any Job Seeker at any time.
When you search for jobs on the Indeed Job Search app and proceed to apply for a
job, including jobs on third party sites, Indeed may suggest information from
your Indeed profile to include in your application. It is your responsibility to
review suggestions before accepting them and including them on your application.
For Job Seekers located in Japan, you acknowledge that when Indeed contacts you
as part of Indeed Apply, Indeed will be presented as Indeed Hire (hereinafter
referred to as “Indeed Hire Japan”), and that Indeed is acting as an employment
placement business provider (as defined under applicable law). Indeed Hire Japan
offers the services in accordance with these terms and the rules set forth in
its website. Indeed Hire Japan will only send you Job Listings that Indeed Hire
Japan determines may be of interest to you. You may also end your relationship
with Indeed Hire Japan at any time.
You acknowledge that as part of its efforts to combat fraud and spam, Indeed may
require that users verify their email address. When you apply to a job through
Indeed, you agree that you may be required to verify your email address, and
that failure to verify may lead to your application being rejected.
4. JOB MATCHING AND RECOMMENDED JOBS
Job matches are recommendations which may be presented to both you as a Job
Seeker and to Employers in various formats on the Site. For example, Indeed may
recommend Job Ads which are similar to jobs to which you recently applied, or
recommend Resumes to Employers which match Job Ads they post. Job matching is
provided to you on a beta basis and is subject to our Beta Program (see section
9 of the Terms of Service for All Users).
To generate matches, Indeed uses data collected through our Site from both
Employers and Job Seekers. This includes Job Ads, Your Resume, your application
materials (including responses to screener questions), Indeed Assessments, and
your activity on Indeed (such as searches you run and Job Ads you click on and
apply to). You agree and consent that Indeed may use this information to present
potential matches to you and to potential Employers.
Indeed may automatically send you recommended jobs via the email address you use
to apply to a job or the email that is associated with your Indeed account.
5. COMMUNICATIONS AND OTHER ACTIONS ON THE SITE
When you view, send, store or receive communications or materials (including Job
Listings, resumes, messages, applications, questions and responses in
applications, and any other information) on or through the Site, you agree to
your communication and materials being processed, analyzed, reviewed, and
stored, including via automated means, for data analysis, quality control,
enforcement of the Sites’ rules and other Indeed policies, content moderation,
and to improve the Site or any other Indeed product or service whether via
automated means or otherwise.
When an Employer views, sends, stores or receives communications or materials
through or using the Site, Indeed may inform you about such actions.
Additionally, we may also inform you that an Employer has taken other actions
with regards to a Job Ad, your Resume, or your application, such as pausing or
closing a Job Ad, opening your Resume or application, viewing your Resume or
application, responding to your Resume or application, and making a decision
with regards to your application or Job Ad. Indeed may inform the Employer about
activities you take on the Site or your use of the Site, for example, whether
you are online or active on Indeed, and you hereby consent to Indeed taking such
actions. As part of this functionality, you may receive messages, including but
not limited to text messages, emails or email notifications corresponding with
your or an Employer’s (in the event you applied for a job) activity on or use of
the Site, Indeed Apply, Indeed Chat, or any other communications service,
product, or feature provided on or through the Site. In all cases, such messages
or notifications are provided solely as a courtesy, and you should not rely on
them. For example, if you accept an interview request, it is your responsibility
to follow up with the employer separately to ensure they know your response, do
not rely on notifications through Indeed. Indeed disclaims all warranties with
regards to the transmission or storage of such courtesy notices, does not
guarantee their delivery or receipt, and does not guarantee the date or time at
which they may be sent. In the event a message being sent is intended for a
closed account, these messages will not be deliverable.
Indeed may offer you the opportunity to receive a text message interview
reminder from Indeed when an Employer has scheduled interviews with you. In such
an event you will enter your phone number on the Indeed consent form and by
entering your phone number you are representing and confirming it is your phone
number and that you have the right to accept text messages at the number. Indeed
will only send you a text message reminder for such interview and you agree to
accept such text message reminder on your cell phone, including messages sent by
automated telephone dialing system. You acknowledge that if the words
“automated,” “automatic,” or similar words are used on the Site in connection
with calls or text messages, these words do not refer to the generation or
storage of a phone number. Indeed only calls the number that you generated and
stored when you provided your number to Indeed. In the event you change your
phone number, you agree to promptly update your Indeed account with the new
number. You agree that by providing your phone number or using the Site, you are
establishing a business relationship with Indeed and that Indeed may send you
text messages in connection with that relationship. Indeed may also offer you
the ability to utilize a text messaging relay service to facilitate contact for
the purpose of submitting applications and for other communications related to
Job Listings. To use this service, a Job Seeker must text an Employer’s preset
keyword to a telephone number or short code that we make available on our Sites
or in advertising materials (such as a sign or flyer at an Employer’s place of
business). By texting the preset keyword to the telephone number or short code,
you are consenting to receive text messages about the Employer’s Job Listings
and as part of the application process. You further acknowledge and agree that
Indeed may use your Personal Data to submit your application to the Employer and
otherwise process your Personal Data in accordance with this Privacy Policy. To
unsubscribe at any time from such text messaging services, reply STOP by text
message to the telephone number or short code provided or contact the Help
Center. DUE TO THE UNSTRUCTURED CONVERSATIONAL FORMAT OF THIS SERVICE, WE MAY
NOT RECOGNIZE OTHER UNSUBSCRIBE ATTEMPTS. Please note that since these text
message services depend on the functionality of third-party providers, there may
be technical delays on the part of those providers. We also cannot vouch for the
technical capabilities of any third parties to receive such text messages.
Indeed may also insert functionality into messages relating to your application
allowing you to place calls directly to third parties. Please note this
functionality is provided solely as a courtesy and that such calls are not
placed through or tracked by Indeed. Your standard calling rates with your phone
provider will apply.
Indeed may use your email address to create an alias email address for your
communication, in lieu of displaying your actual email address to the Employer.
Once an Employer has your contact info, you agree that Indeed is not responsible
or liable for the manner in which the Employer uses the info. Indeed may group
messages together as past of a conversation on Indeed Messages. This is done as
a courtesy, and some messages related to the same conversation may not be
grouped together. If an Employer sends an email to multiple recipients (e.g. by
adding additional aliased email addresses to the cc field in a third party email
client), this may affect the way messages on Indeed are displayed. In this case,
it is best to view the email conversation in the third party email client.
Should you choose to send an email from a third party email client, the person
with whom you are communicating may be able to see your email address, rather
than the alias.
Indeed may enable chatbots, which allows you to take certain actions on the
Site, such as apply to a job, schedule an interview, or otherwise interact with
the Site, Employers, or Job Listings on our Site (“Chatbot”). You understand
that the Chatbot is an automated service that does not involve human
interaction. It is your responsibility to ensure the accuracy and completeness
of information submitted through the Chatbot. Indeed is not responsible for any
loss, damage or inconvenience arising as a consequence of the use (or inability
to use) the Chatbot or from the information you submit via the Chatbot.
Indeed reserves the right to turn on or enable chat or other communication
options for select Employers or Job Listings, in its sole discretion, and to
notify you that chat or other communication options are available for a
particular job or Employer. For example, you may see an option to chat with an
Employer before applying to certain jobs. Whether or not you see that option
depends on many factors, including whether the Employer turned on that
functionality and the Employer and/ or Job Listing meet certain requirements.
Indeed may, in its sole discretion, turn off or disable chat for any Employer or
Job Seeker at any time without prior notice.
If you have turned on browser push notification and wish to turn them off, you
may do so by visiting the settings on your browser.
6. VIRTUAL COMMUNICATIONS
Employers may offer you the opportunity to participate in virtual and remote
communications using Indeed products, including but not limited to, Indeed
Interview, Indeed Hiring Platform, phone interviews, virtual meetings, and video
interviews (“Virtual Interviews”). You understand that Indeed is not a
telecommunications service provider and that Indeed is only providing the option
for you to communicate with Employers via services that may be offered by
third-party providers. Please note that since these telecommunication services
may depend on the functionality of third-party providers, there may be technical
delays or malfunctions on the part of those providers. We cannot vouch for the
technical capabilities of any third parties to receive, transmit, or support
such phone or video communications. Indeed does not guarantee any aspect of your
Virtual Interview experience including transmission of phone or video
communications, quality of audio/visual content, data security, or data usage
and restrictions. Indeed is not liable for any claims arising out of your use of
Virtual Interviews and you release Indeed from any such claims.
You understand that Indeed does not guarantee the Employer’s schedule or
availability for conducting Virtual Interviews and cannot vouch for the validity
of the contact information provided to us. You also understand that the Employer
is responsible for any and all questions, comments, or hiring decisions made.
Further, Employers are responsible for any accommodations you need during
Virtual Interviews.
NOTICE – Virtual Interviews May be Recorded: You understand that an Employer may
enable the recording of a Virtual Interview. You agree to respect any
notification (visual, audio, or otherwise) which may indicate that recording is
enabled by an Employer on Virtual Interview. If you do not agree to be recorded,
you must immediately leave the Virtual Interview. By using Virtual Interviews,
you agree that the Virtual Interview may be recorded and that Indeed and third
party providers can store, access and analyze the recording. Also, you agree
that an Employer activating the recording function, and subsequently accessing,
storing, using, or analyzing the recording is outside of Indeed’s control. YOU
FURTHER AGREE THAT INDEED IS NOT LIABLE FOR ANY CLAIMS ARISING OUT OF THE
RECORDING OF VIRTUAL INTERVIEWS, AND YOU RELEASE INDEED FROM ANY SUCH CLAIMS.
YOU UNDERSTAND AND AGREE THAT THERE IS NO PROTECTION FOR ANY INFORMATION YOU
SHARE OR DATA THAT YOU TRANSMIT WHILE PARTICIPATING IN VIRTUAL INTERVIEWS
INCLUDING, BUT NOT LIMITED TO, AUDIO/VISUAL CONTENT, INTERVIEW QUESTIONS AND
ANSWERS, OR YOUR IMAGE OR LIKENESS. YOU ACKNOWLEDGE AND AGREE THAT INDEED IS NOT
RESPONSIBLE FOR SECURING OR PROTECTING ANY DATA OR INFORMATION THAT YOU SHARE OR
TRANSMIT DURING YOUR USE OF VIRTUAL INTERVIEWS. INDEED ASSUMES NO LIABILITY FOR
THE MISUSE OF ANY DATA YOU SHARE OR TRANSMIT THROUGH USE OF VIRTUAL INTERVIEWS.
YOU UNDERSTAND AND AGREE THAT YOU ACCESS AND USE VIRTUAL INTERVIEWS AT YOUR OWN
DISCRETION AND RISK AND THAT INDEED DISCLAIMS ALL LIABILITY ARISING OUT OF YOUR
USE OF VIRTUAL INTERVIEWS.
7. INDEED ASSESSMENTS
Indeed Assessments is an online tool for the provision and review of skills
assessments selected by Employers (“Assessments”) and responses from Job Seekers
(“Responses”) through the Site. Employers may use the Indeed Assessments tool to
send you Assessments, to which you may provide Responses. After you provide a
Response, the Employer will be able to use the Indeed Assessments platform to
review the Response. If there are multiple versions of the same Assessment, the
Response percentile for any Job Seeker will be determined only in relation to
other Responses to the same version of that Assessment.
An Assessment only evaluates a particular skill. It does not evaluate a Job
Seeker’s qualification for any job. Whether a particular skill is relevant to a
job, or whether a Job Seeker is qualified or appropriate for a job, is decided
solely by the Employer sending the Assessment and reviewing your Response.
Receiving or responding to an Assessment does not guarantee a job or job offer,
or a job offer at any particular salary, or any further communication or action
by any Employer. An Employer is the sole party to determine whether a Response
indicates a qualified Job Seeker. Employers may have instructed Indeed to send
out rejection notices if you have not responded to Assessments in a manner
acceptable to the Employer, and you acknowledge that Indeed has no discretion in
the transmission of these rejections. The Employer is the sole party to
determine whether to consider any retaken Assessments as part of their hiring
process.
You acknowledge and understand that Employers (or their employment agencies)
select which Assessments to associate with their job openings, and that Indeed
does not choose the Assessments sent by Employers and has no control over
Employers’ selection or use of Assessments. You agree that the questions in any
Assessment are solely being asked by the Employer sending the Assessment. Indeed
may provide a means by which you may request and receive additional time on
Assessments. Indeed may provide a means by which you may request such an
alternative method or other accommodation from the Employer; Indeed does not
guarantee the Employer’s receipt of, or response to, any such request. While
Indeed is guided by WCAG 2.1, Level AA in our efforts to design and develop
accessible offerings, as outlined in the accessibility statement, each
disability is unique and Indeed does not warrant that the method of delivery of
any Assessment question is compliant with the Americans with Disabilities Act or
any equivalent or similar law. You agree that Indeed is not responsible for
offering alternative methods of screening, if so required by the Americans with
Disabilities Act or any other equivalent or similar law, and that the
responsibility for offering any such alternative method lies solely with
Employers. If you require an accommodation, or any alternative method(s) of
Assessment, screening or application, you must indicate it to the Employer.
You agree and acknowledge that the usefulness and value of Assessments and
Responses depend on their contents being kept confidential. You therefore agree
to keep the content of Assessments and Responses confidential and to not
reproduce or discuss them with anyone, except that you may communicate with an
Employer about an Assessment they have sent to you and your Response.
Indeed does not have any obligation to screen any Assessment or Response, or to
include any Assessment or Response in the Site, and may exclude or remove any
Assessment or Response from the Site for any or no reason without liability or
notice. Assessment links sent to you may continue to be active after an Employer
has paused or closed their job campaign on Indeed. Once an Employer pauses or
closes their Job Ad (for example, after the Employer has made a hire), Indeed
cannot guarantee that the Employer will view any related notices or updates,
including Assessments, Responses, and accommodation requests. You may still
choose to take the Assessment for the purpose of adding its results to your
Indeed Profile or for another job application.
Indeed may also offer you the option to select an Assessment to complete
independent of a particular job, and your Response will be associated with your
Indeed Profile. You may choose whether the Response is available to Employers
viewing your Indeed Profile, though Indeed will count the Response for purposes
of generating aggregate Response statistics even if Your Response is hidden.
You may be invited to choose to automatically share your Responses to specific
Assessments with other employers who request the same skills test from you in
the future as part of the job application process. Note that this is a
completely separate preference from sharing settings on your Indeed Profile,
which only controls whether your results are available on your Indeed Resume. If
you choose to automatically share your Responses to specific Assessments with
other employers who request the same skills test from you as part of the job
application process, you acknowledge that Indeed has no discretion in the
transmission or storage of the Assessments Responses you choose to share
automatically, and that transmission or storage is not guaranteed.
As a Job Seeker, you consent to your Responses, applications, and any other
communications sent through Indeed Assessments being processed and analyzed by
Indeed according to this Agreement and Indeed’s Privacy Policy. You are
requesting and authorizing Indeed to make your Response available to the
Employer providing the Assessment, or (in the case of Assessments selected by
you) to any Employer viewing Your Indeed Profile. You understand that this is
without warranty, and that Indeed reserves the right to display or reformat
Responses in a manner to permit Employers to review your Response together with
Responses from other Job Seekers. Indeed may aggregate the results of all Job
Seeker-selected Assessments for the purpose of displaying the percentile for
Your Response. You also acknowledge that once you have requested that Indeed
transmit your Response to an Employer, that request cannot be canceled. Indeed
does not guarantee that any Employer will receive, access, read or respond to
any Response, or that there will be no mistakes in the transmission of the data.
However, Indeed may alert you when any of the above events occur.
As a Job Seeker, you shall not create or send any Response which: (i) contains
any highly confidential personal information, such as bank account or credit
card information, online account information, social security numbers (or
similar counterparts outside the United States of America), health information,
or other categories of data subject to special breach notification requirements
in any country; (ii) contains proprietary information, trade secrets,
confidential information, advertisements, solicitations, chain letters, pyramid
schemes, investment opportunities, or other unsolicited commercial communication
(except as otherwise expressly permitted by us in writing); or (iii) directly or
indirectly violates the Site Rules.
Indeed does not act as an employment agency by offering the Indeed Assessments
tool. By using Indeed Assessments, you acknowledge and agree that Indeed is not
procuring employees for Employers or procuring opportunities to work for Job
Seekers. Indeed merely provides a tool enabling Employers and Job Seekers to
exchange Assessments and Responses as they determine. The sole responsibility
for the content of any Assessment or Response, any requests for interviews or
offers made, any issues arising from an acceptance or denial of employment, and
any other issues arising from the use of Indeed Assessments, is solely with
Employers or Job Seekers as applicable.
As a Job Seeker, you agree that any rights you have under any applicable
employment, equality or discrimination laws, the US Fair Credit Reporting Act,
any corresponding state laws, or any similar laws regulating consumer or credit
reporting agencies in other countries, may only be asserted against the
Employer.
Indeed is not a third party beneficiary of or liable for any agreements between
an Employer and Job Seeker, regardless of whether or not Indeed receives a fee
from the Employer in connection with the transaction. Indeed will not be liable
for any costs or damages arising out of or related to such transaction.
Indeed assumes no responsibility, and disclaims all liability, for the content,
accuracy, validity, completeness, legality, reliability, or availability of the
Site, the Indeed Assessments tool, and any Assessment or Response.
If you are Job Seeker resident in Germany, the limitation of liability as set
out above shall be replaced in its entirety by the following:
Indeed’s obligation to pay damages shall be limited as follows:
* (a) For damages caused by a breach of a material contractual obligation,
Indeed shall only be liable up to the amount of the typically foreseeable
damage at the time of entering into the contract; Indeed shall not be liable
for damages caused by a breach of a non-material contractual obligation.
* (b) The limitation of liability as set out above under (a) shall not apply to
damages caused intentionally or by gross negligence, culpably caused personal
injuries nor to any liability under the German Product Liability Act and in
case of any further mandatory liability. Furthermore, it shall not apply if
and to the extent Indeed has assumed a guarantee
8. SALARY, CAREER, HIRING AND OTHER INFORMATION PROVIDED BY INDEED
Indeed may provide some information and content to users for informational
purposes only. For example, Indeed may provide you with data regarding estimated
salaries for a given Job Listing, number of applies to a Job Listing, responses
to certain screener questions for a Job Listing, or the likelihood that a
particular event will occur such as being selected for an interview. This
information provided by Indeed is based on estimates given for informational
purposes only and without warranty, and is subject to change or varying levels
of accuracy. Indeed may also include salary estimations on pages other than Job
Listings on the Site. Please note that all salary figures are approximations
based upon multiple third party submissions to Indeed, including from Indeed
affiliates. These figures are given to Indeed users for the purpose of
generalized comparison only. Minimum wage may differ by jurisdiction and you
should consult the employer for actual salary figures. Indeed, in its sole
discretion, may add labels or badges to Employer names or Job Ads, such as,
“Responsive Employer” or “Active Employer” or “Hired on Indeed”. Employers may
also request that Indeed add such labels. Indeed shall determine the method by
which such labels or badges are determined or which Employers qualify. The lack
of a label or badge may indicate that Indeed does not have sufficient data to
determine if an Employer qualifies. Some of the data may be provided by the
Employer and Indeed does not guarantee the accuracy of such data. Indeed does
not guarantee the accuracy of any label or badge that is added to Employer names
or Job Ads based on employer provided data, including data on Job Ads. Indeed
may also display publicly available information about employers on Company
Pages. Information on Company Pages is presented for informational and
promotional purposes only, is subject to change, and may be gathered from or
generated by third parties. Indeed assumes no responsibility, and disclaims all
liability for the content, accuracy including the translation of any user
generated content which is translated using Google Translate API, completeness,
legality, reliability, or availability of any Company Page. Please contact the
employer for the most accurate and up-to-date company information.
Similarly, career-related or hiring-related information provided by Indeed is
for informational purposes only, and is in no way to be construed as
professional career counseling or staffing services (unless otherwise expressly
noted by Indeed in services such as Indeed Hire in Japan). You understand that
Indeed may give suggestions or information regarding best-practices, however,
you understand that it is ultimately your responsibility to determine how to
pursue your job search or candidate search. You further understand that in
providing any such career or hiring guides, Indeed is not acting as a job
placement agency or staffing firm (unless otherwise expressly noted by Indeed in
services such as Indeed Hire in Japan). You also understand that by referring to
or using such career or hiring guides, you are not guaranteed job interviews,
job placement, or assurance of being hired, and you take full responsibility for
use of these services or guides. As a user of the Site, Indeed may, from time to
time, send you emails from the career or hiring guides as part of its services
to you. These emails may include but not be limited to, tips on improving your
resume or how to use your resume effectively in the job application process,
commonly asked interview questions, next steps after you have submitted an
application, and how to prepare for a new job after you have been hired.
Indeed may offer, as part of the Services, the opportunity for you to engage
with third parties, sometimes referred to as career coaches or professional
writers, to discuss job search, resume writing, or career strategies, either
through the Site or in person. Regardless of how you interact with them, you
acknowledge that these third parties are not employees of Indeed and that Indeed
is not responsible for the content of any such discussion. Do not share any
information you consider confidential or personally sensitive with these third
parties. Indeed does not guarantee the quality or effectiveness of any advice,
recommendations, or guidance you may receive from these third parties. You agree
that, to the maximum extent permitted by law, Indeed will have no liability
arising from any discussion you have with such a third party.
9. YOUR JOB SEEKER DATA
As a Job Seeker, you take a variety of actions on our Site and you provide
various information. For example, you search for jobs, and Indeed knows and
stores the titles of jobs you search for and click on, where those jobs are
located, the general salary range or experience level of the jobs you view (if
indicated on the Job Listings), the Job Listings you apply to, your amount of
activity or time of most recent activity on Indeed, information you provide
directly to Indeed including desired salary, or past experience, or any
information in your Indeed Profile, or any of your other behavior on the Site or
information provided. You know exactly what this data is because you are the
person who provided the information or undertook the activity and the data
pertains only to your activity.
When you initiate a job application on a website operated by an Employer or its
applicant tracking system, Indeed may collect certain information about you and
any actions taken by you during your visit using automated means, such as via
API, cookies and web beacons. The information collected includes, for example,
information about Job Listings you viewed and job applications you started and
completed. An Employer who uses tracker functionality is required under this
Agreement to provide any notice, and obtain any prior consent, that may be
required by applicable law. However, you acknowledge and agree that Indeed has
no control over such an Employer or its website. You agree to Indeed’s use of,
and receipt of information from, any such tracker functionality.
If you have an Indeed account or a Job Seeker Resume, you agree that Indeed may
associate this data with your Indeed Profile and use this observed factual data
to suggest jobs to you and to suggest you or your public resume to Employers
that might be interested in a person who matches your behavior on Indeed. You
also agree that Indeed may contact you based on this observed behavior or
provided info on behalf of Employers or Indeed itself. Please note, the
aforementioned actions do not include information sent to you by a third party,
however, Indeed may publicly display the fact that you have recently used the
Indeed Site to correspond with a third party. In addition, if you set Your
Resume to public, this means that Indeed may share all of the aforementioned
information about yourself with third-party Employers. If you do not wish to
share such information, you may set Your Resume to private. When you make
changes to your Indeed Profile, including, but not limited to, updating,
deleting, or changing settings on Your Resume, it may take a few days for the
changes to be reflected.
In addition, you may have the opportunity to provide Indeed with certain
demographic information about yourself, such as your race and ethnicity, gender,
age, LGBTQ+ community membership, and disability status (“Demographic
Information”). By choosing to provide your Demographic Information, you agree
that Indeed may use it to evaluate and improve our products, and share aggregate
summaries of job seeker information with employers. If you do not want your
Demographic Information to be used in this way, do not provide it to Indeed (or,
if you have already provided your Demographic Information to Indeed, you can
request it be removed). You further acknowledge and agree that another Job
Seeker’s Demographic Information is personal information, and to the extent
permitted by law you waive any right to request or view Demographic Information
pertaining to any other Job Seeker.
Please note that Indeed may be required to comply with legal obligations or
governmental requests or to establish or exercise its legal rights or defend
against legal claims. This means, for example, that Indeed may receive legal
process from courts or law enforcement to reveal user data, including
demographic data.
10. SCREENING TOOLS
Indeed may make screening tools available to Employers for Employer use in the
application process, including screener questions, phone screen tools and
assessments. Indeed is licensing these tools for Employers’ use as determined by
Employers. As a Job Seeker you agree that the Employer has made the
determination to use these tools as part of its application process, and the
questions asked are solely determined by the Employer, and are not being asked
by Indeed. The Employer is the sole party to determine which answers will
qualify a candidate and is solely responsible for the use of the screening tool
including any results which are considered to have a “disparate impact”. You
further acknowledge that only the Employer is responsible for offering
alternative methods of screening, if so required by the Americans with
Disabilities Act or any other equivalent or similar law. While Indeed is guided
by WCAG 2.1, Level AA in our efforts to design and develop accessible offerings,
as outlined in the accessibility statement, each disability is unique and Indeed
does not warrant that the method of delivery of these questions is compliant
with the Americans with Disabilities Act or any equivalent or similar law.
11. INDEED HIRING PLATFORM
Indeed Hiring Platform is a platform designed to streamline Employer hiring and
employment decision- making processes by allowing users access to various
products such as Indeed Interview, or related services (“Indeed Hiring
Platform”). Employers may offer you the opportunity to participate in hiring
activities that might be supported by Indeed Hiring Platform. You acknowledge
and understand that Employers select the method and manner that Indeed Hiring
Platform will be used for its job openings and that the Employer determines the
job requirements and specific needs of its hiring efforts. YOU UNDERSTAND AND
AGREE THAT EMPLOYER IS RESPONSIBLE FOR COMPLYING WITH APPLICABLE LAW REGARDING
ITS EMPLOYMENT AND HIRING PRACTICES, INCLUDING TITLE VII, AND THAT EMPLOYER
INDEMNIFIES INDEED AGAINST ANY AND ALL CLAIMS ARISING FROM EMPLOYER’S USE OF
INDEED HIRING PLATFORM OR SIMILAR PRODUCTS. INDEED DISCLAIMS ALL LIABILITY AND
MAKES NO WARRANTY THAT EMPLOYER’S USE OF THE SERVICES COMPLIES WITH TITLE VII OR
ANY SIMILAR LAW. Indeed has no control nor participates in the hiring or
decision-making process regarding Employer hiring efforts. Further, you
understand that Indeed is not an employment agency by offering Indeed Hiring
Platform and related tools. By using Indeed Hiring Platform, you understand that
Indeed is not procuring employees for Employer or opportunities for Job Seekers.
Indeed merely provides Indeed Hiring platform as a tool that enables Employers
and Job Seekers to exchange information as they determine.
12. GOVERNING LAW AND DISPUTE RESOLUTION
This Agreement and any dispute arising out of or in connection with this
Agreement or related in any way to the Site (“Dispute”) will be governed as to
all matters, including, but not limited to the validity, construction and
performance of this Agreement, by and under the laws of the State of Texas,
United States of America, if you are located in the United States, or the laws
of the Republic of Ireland, if you are located elsewhere, without giving effect
to conflicts of law principles thereof. Any and all actions, lawsuits, or other
legal proceedings related to such Dispute shall be filed only in courts located
in Travis County, Texas, U.S.A., if you are located in the United States, or
Dublin, Ireland, if you are located elsewhere. Each of the Parties hereby
consent to the exclusive personal jurisdiction of the federal or state courts
located in Travis County, Texas, U.S.A, if you are located in the United States
of America, or Dublin, Ireland, if you are located elsewhere. Despite the
application of Irish law, if you are a consumer resident in the EU, you also
enjoy the protection of the mandatory provisions of the law of the country in
which you have your habitual residence. The application of mandatory provisions
limiting the choice of law and in particular the application of mandatory laws
of the country in which you have your habitual residence, such as consumer
protection laws, shall remain unaffected.
You also hereby waive any right to a jury trial in connection with any action or
litigation in any way arising out of or related to your use of the Site or these
terms of service, if you are located in the United States.
13. CLASS ACTION WAIVER
By using the Site or any Program Elements and in return for the services offered
by Indeed, you acknowledge that Indeed can only offer you these services under
the terms and conditions as presented herein. As partial consideration for your
use of the Site and the Publisher Program, you agree not to sue Indeed as a
class plaintiff or class representative, join as a class member, or participate
as an adverse party in any way in a class-action lawsuit against Indeed
regarding your use of the Site. Additionally, as a Job Seeker, you acknowledge
that your use of job search, Indeed Apply, and other free services on the Site
is not purchased. Your acceptance of this Agreement, including this Class Action
Waiver, is an essential part of the bargain allowing your free use of the Site.
If you do not agree to any part of these terms, do not continue your use of the
Site. Nothing in this paragraph, however, limits your rights to bring a lawsuit
as an individual plaintiff, including in small claims court, subject to Section
12 above.
B. TERMS OF SERVICE FOR EMPLOYERS
The following terms and conditions apply to all Employers and other users who
access or use the Site as intended for individuals and/or organizations seeking
to make available information regarding employment openings, on their behalf or
other’s behalf, including but not limited to agencies purchasing for multiple
parties, or otherwise indicate their acceptance to this Agreement. You further
agree that the Terms of Service for All Users also apply. For the avoidance of
doubt where the Terms of Service for All Users overlap or conflict with the
Terms of Service for Employers, you agree that the Terms of Service for
Employers will govern.
For purposes of this Section B of the Indeed General Terms of Service, all
references to “you” or “your” shall mean you, the individual or organization
accessing this Site in your capacity as an Employer.
1. EMPLOYER ACCOUNTS
When you create an Indeed account, a Company Page or post job listings
advertising employment opportunities and other job-related contents, including
links to third-party websites (“Job Listings” or “Job Ads”) on the Site, whether
as part of the Indeed Ads Program or otherwise, you agree that this Agreement
(including the Data Processing Agreement ), the terms associated with any Indeed
service you are using, and all of Indeed’s policies, including the Indeed
Privacy Policy and Cookie Policy, apply to you.
When you create an Indeed account, Indeed may require that you verify your
identity through a third party service called ID.me. By using ID.me, you are
submitting your identification documents for verification through Indeed to
ID.me, you are agreeing to share your identification and identity with ID.me,
and you agree that ID.me is solely responsible for any collection, use, or loss
of data you provide, including the capture or storage of any biometric
identification or biometric identifiers. Indeed does not collect any biometric
information or biometric identifiers, or receive any biometric information or
biometric identifiers from ID.me.
As an Employer, your account is for business use and not for personal use.
Indeed is not responsible for and disclaims all liability if your email is used
improperly or falsely by a third party. By registering for an Indeed account,
you agree to receive mandatory email updates regarding anomalous activity to
your Indeed account. If you attempt to send an email from a name or email
address that is not true, accurate, current or complete, we reserve the right to
drop such email, and attempting to send such email is a violation of our terms.
Employers may request that Indeed disable an account at any time by contacting
the Employer Help Center. Please note that Indeed may be required to preserve
business records pertaining to that account to comply with its obligations under
law. Alternatively, if an Employer agent wishes to access or delete their
Personal Data held by Indeed, they should follow the steps listed in section 10
of this Privacy Policy.
In some instances, multiple users may be linked to the same account (“a Linked
Account”). A Linked Account is created when the primary account owner(s)
(“Admin(s)”) of an Employer account invites other users to the same account.
Admin(s) can provide these other users varying levels of access and
functionality (“Roles”) within the account, as described on the site, such as
accessing account data, including candidate Personal Data, contained in the
account of the user who initiated the invite, purchasing services from Indeed
under such account. If you are an Admin adding a user to a Role or several
Roles, you represent to Indeed that you are an authorized representative of this
account and that you have the authority to allow this data and access to be
shared. You further agree to indemnify and hold harmless Indeed from any
allegations, claims, actions, suits, demands, damages, liabilities, obligations,
losses, settlements, judgments, costs and expenses (including without limitation
attorneys’ fees and costs) that result from the sharing of this data, access to
your account, and any purchases made under your account. When using a Linked
Account, any users with access to certain Roles may have access to any or all
account information, such as: communications and actions of all other users and
applicants within the Linked Account, resume contacts, and billing information,
and you consent to such access. When using a Linked Account, any users with
access to certain Roles may also have the ability to purchase Indeed products
under your account, and you agree that you are responsible for the payment of
all such purchases made. If you accept another user’s invitation to link your
Employer account to their Employer account, you acknowledge that any and all
information about your activity in your Employer account, such as the actions
you take and when you take them, will be visible to all linked users. Linked
Account users will not be able to see your activity, such as your job searches,
applications or preferences or your Indeed Profile information, in your Job
Seeker account. You may visit your account settings at any time to unlink your
account. The Admin assigned to an Employer account may also unlink any user
from that Employer account at any time, and may be notified if your Linked
Account is used to login from too many devices.
Change of Address: If you have provided a billing address to us, and you change
such billing address from an address within the United States to an address
outside the United States, or from an address outside of the United States to an
address inside the United States, you will continue to be bound by this
Agreement with the same Indeed party for the remainder of the calendar month in
which you made the change. Beginning on the first day of the next calendar
month, you hereby agree that you will be bound by this Agreement with the
applicable Indeed party identified in the first paragraph of this Agreement with
respect to such new territory.
If your Indeed employer account has a credit card on file to pay for one Indeed
product or service, Indeed may charge that card for any additional products or
services you order.
You agree that Indeed may send notices to Job Seekers informing them that an
Employer account has been compromised, including if such account is associated
with you. Indeed cannot and does not guarantee that such notices will always be
sent or received, and you therefore agree that Indeed bears no responsibility
for doing so. Indeed makes no warranty regarding, and disclaims any liability
for, the accuracy, completeness, timeliness, or reliability of such notices.
Indeed may offer suggestions, recommendations, or information to users that may
support or improve their experience on Indeed Sites. You understand that these
offerings are provided as a courtesy and without warranty, and your use of such
information is at your sole discretion. As an Employer, you are responsible for
your use of the Site and any tools offered therein, including your decisions
regarding your job description, the requirements for your job, compliance with
applicable laws and whom you interview or hire. Indeed assumes no responsibility
and disclaims all liability for any actions you take based on any information
provided by Indeed. Indeed may limit your ability to post a job, or the
visibility of your job, if it does not appear to indicate a salary above minimum
wage; however Indeed is not responsible for, and you are solely responsible for,
compliance with minimum wage requirements.
2. EMPLOYER SERVICES INCLUDING INDEED APPLY AND SCREENER QUESTIONS
You also agree that, as a service to Job Seekers, Indeed may activate its Indeed
Apply relay function for use in connection with your Job Listings, and that any
Job Seekers may indicate interest in Job Listings through Indeed Apply, and that
Indeed will send applications to the email address you provide us with. You also
agree that Indeed may activate a chat bot, which enables Job Seekers to apply to
your Job Ad by answering questions. The answers a Job Seeker submits are
presented to you as a job application. When you use Indeed candidate management
tools, including but not limited to your Employer Dashboard, or by activating
the Indeed Apply relay function for your Job Listings, you acknowledge and agree
that Indeed may make available functions allowing you to take actions regarding
the Job Seeker, such as tools for setting up an interview, viewing a resume and
rejecting a candidate. You agree that if you use such candidate management
tools, Indeed may assemble the candidate’s application materials, resume,
answers to screener questions, assessment responses and other information the
candidate provides to Indeed into one document. You further agree that Indeed is
not responsible for maintaining or storing such application materials, and that
you are responsible for your own compliance with any applicable record retention
or reporting requirements. By using these tools you consent to any information
shared through Indeed being processed and analyzed by Indeed according to this
Agreement and Indeed’s Privacy Policy. Indeed may store such information
regardless of whether a job vacancy has been filled.
You are responsible for the contents of your emails, application form, screener
questions or their format, criteria you set for inviting candidates to
interview, Company Pages that you create, update, or manage any Job Listings
that you post, and any messages that you send through Indeed Apply or otherwise,
and agree that Indeed is not responsible for such content and disclaims all
liability for such content, including as to whether such content is legal. You
are responsible for ensuring that your selection criteria are job-related, that
you do not pose “disability-related inquiries” or medical inquiries in violation
of the law, and that you do not screen out people with disabilities or members
of any protected category under the law. You further acknowledge that you are
responsible for offering alternative methods of screening, if so required by the
Americans with Disabilities Act or any similar law. You are responsible for
clearly indicating that reasonable accommodations are available, engaging with
and responding to any requests for accommodation, and providing information
about how to request an accommodation to Job Seekers.
You agree that Indeed may reject or remove any Job Listing or any questions for
Job Seekers for any or no reason. For example, Indeed may remove any Job Listing
or question that directly or indirectly discriminates against Job Seekers.
Direct discrimination means, for example, that a Job Listing or question
specifically makes clear that only Job Seekers matching a certain criteria are
wanted, thereby excluding others because of, for example, their gender, race,
age or disability. Indirect discrimination means, for example, that a Job
Listing or question implicitly excludes certain classes of Job Seekers by making
it impossible for them to qualify for the job requirements. You understand and
agree that it is your responsibility to refrain from posting any Job Listing or
question that directly or indirectly discriminates against Job Seekers or
otherwise violates applicable law. Indeed further does not guarantee delivery,
your receipt of the Job Seeker’s emails or application materials, or that there
will be no mistakes in the transmission or storage of the data. You are solely
responsible for checking your Employer dashboard to view job applications and
other information. Any notifications, such as emails, you may receive about
applications or other activities, are provided solely as a courtesy to you and
you should not rely on them.
In the event a message being sent is intended for a closed account, these
messages will not be deliverable. If you do not feel comfortable sending a
message, such as an offer letter, to a Job Seeker through Indeed’s relay
functions, do not use the Indeed relay functions and please contact the Job
Seeker via another method. When using the Indeed Apply function, Indeed will
attempt to send applications to the contact information provided to Indeed by
you, however, Indeed has no ability to verify the contact information provided
by you. In the event you provide incorrect contact information, it shall be your
responsibility to correct, appropriately respond, or take any steps necessary to
protect the privacy of such Job Seekers, and you indemnify Indeed for any
damages resulting therefrom.
When Job Seekers apply or RSVP to your Job Listing, Indeed may request that they
provide certain demographic information, such as race and ethnicity, gender,
age, LGBTQ+ community membership, and disability status, as well as whether they
have an arrest or conviction record (“demographic data”). By using the Program,
you agree that Indeed may collect demographic data from Job Seekers applying to
your Job Listing, and that Indeed may use it to evaluate and improve our
products. You further agree that you as an Employer have no ability, right, or
entitlement to view or access demographic data pertaining to any Job Seeker or
related to any employer by any means including civil discovery, subpoena, or any
other legal process without their permission. You agree you are solely
responsible for complying with all applicable nondiscrimination laws. Indeed
disclaims any warranty regarding the demographic composition of Job Seekers
applying to any particular job.
When you use Indeed Apply for your Job Listings, you acknowledge and agree that
Indeed may add functions into the corresponding Indeed Apply emails. In
addition, Indeed may, on your behalf, send out reminder emails to Job Seekers
you wish to interview. Indeed may also send emails to Job Seekers on your behalf
indicating that your Job Listing is potentially a match for the Job Seeker’s
resume. When you use screener questions, you may be given the option to instruct
Indeed to send out rejection notices if the Job Seeker has not answered the
questions in the manner set forth in the online instruction. If you choose such
option, such candidates will receive rejection notices and will be set to
rejected in your candidate dashboard. You further acknowledge that Indeed has no
discretion in the transmission or storage of these or all other rejection
notifications (which is purely mechanical), that transmission or storage is not
guaranteed, and that the Job Seeker may not have answered the screener questions
accurately. When you use Indeed’s candidate management tools, you may be given
the option to send automatic rejection notices to candidates whose status you
set to “rejected”. If you choose such option, you acknowledge that Indeed has no
discretion in the transmission or storage of rejection notices.
Similarly, you may be given the option to use candidate management tools that
schedule interviews on your behalf with Job Seekers who meet criteria you have
selected. If you choose such option, Job Seekers will be scheduled for
interviews and invited to interviews on your behalf via email based on whether
information the Job Seeker has provided to Indeed (e.g., answers to screener
questions, resume, Indeed Assessment Responses) matches criteria you have set.
You are responsible for ensuring that your selection criteria are job-related,
that you do not pose “disability-related inquiries” or medical inquiries in
violation of the law, and that you do not screen out people with disabilities or
members of any protected category under the law. You are responsible for
offering alternative methods of screening, if so required by the Americans with
Disabilities Act or any similar law. You further agree that Indeed has no
discretion in the transmission or storage of these interview invitations (which
are purely mechanical), that transmission or storage is not guaranteed, and that
the information the Job Seeker provided to Indeed may not be accurate. Indeed
may request that Job Seekers confirm their interest in the position before
scheduling an interview. It is ultimately the Employer’s responsibility to
confirm whether any interviews were scheduled, or to reschedule or cancel
interviews if necessary. The decision of who to interview is decided solely by
the Employer, who can choose to interview any Job Seeker at any time, and by
scheduling such interviews, Indeed does not warrant that a Job Seeker is
qualified, meets the criteria the Employer has set, or that the information
provided by the Job Seeker to Indeed is accurate. Indeed candidate management
tools are intended to allow Employers to more efficiently connect with Job
Seekers as they determine, and the sole responsibility for the content of any
screener question, any decision to proceed or not proceed with interview or
offers, any issues arising from an acceptance or denial of employment, and any
other issues arising from the use of candidate management tools is solely with
the Employer. By using this and other candidate management tools, you
acknowledge and agree that Indeed is not procuring employees for Employers or
procuring opportunities to work for Job Seekers, and that Indeed does not act as
your employment agency by offering these candidate management tools.
You agree that Indeed may take action to try to identify and reduce spam
applications, including by imposing a cover letter requirement for applicants.
Indeed does not verify the identity of any Job Seekers who apply to your job
listing, nor does Indeed know a Job Seeker’s motivation for applying to your job
listing, and thus provides no guarantee as to the Job Seeker’s qualifications or
interest in your job listing. You agree that Indeed Apply and Indeed’s relay
functions are presented to you without warranty and Indeed assumes no
responsibility for the communications between you and the Job Seeker, which
communications are your and the Job Seekers’ sole responsibility.
By using any automated phone screen product, you agree that you are requesting
Indeed to send a Job Seeker a telephone number, which the Job Seeker may call
with the purpose of answering your telephone screening questions. You agree
these questions are part of your application process, are solely determined by
you, and are not being asked by Indeed. You also agree that you are only asking
Indeed to record the Job Seeker’s answers to your screening questions and that
Indeed will forward you the recording of the answers to your questions. You
consent to Indeed listening to and analyzing the recording in accordance with
Indeed’s Privacy Policy. Indeed disclaims all warranties with regards to the
transmission or storage of such phone screens and responses, does not guarantee
their delivery or receipt, and does not guarantee the date or time at which they
may be sent.
You shall indemnify, defend and hold harmless Indeed, its agents, affiliates,
and licensors from any third-party claim or liability (including without
limitation reasonable legal fees) arising out of any Company Page created or
claimed by you, or any Job Listing or screener questions (or answers thereto)
posted by you, or any message sent by you. Indeed may make Job Ad analytics data
available on a Company Page or elsewhere on the Site, and may provide analytics
data regarding your Employer account to anyone at your company at Indeed’s
discretion. To the extent permitted by law, if you have an unpaid or outstanding
invoice or account balance for any Indeed product, Indeed reserves the right to
suspend or terminate your use of that Indeed product as well as any other Indeed
product, including but not limited to those Indeed products where you do not
have an unpaid invoice or account balance. Indeed may elect to apply (i)
penalties for late payment as per contemporaneous US Federal Reserve interest
rates plus 10% or the maximum interest permitted by law, whichever is lower and
(ii) a statutory lump-sum indemnity for recovery cost, if provided for under
applicable laws, and (iii) any reasonable expenses and attorney fees Indeed
incurs collecting such late payments.
When you view, send, store or receive materials (including Job Listings,
resumes, and messages) through or using the Site, Indeed may, for example, use
such materials for data analysis, quality control, or to refine the Site or any
other Indeed product or service (including to provide better search results and
other listings for Job Seekers and Employers), whether via automated means or
otherwise. When you view, send, store or receive materials through or using the
Site or when you simply use or visit the Site, Indeed may inform a Job Seeker
that you have taken an action, for example, with regards to a Job Ad, Job
Seeker’s Resume, a Job Seeker’s pre-recorded interview, or application such as
pausing or closing a Job Ad, opening the Resume, a pre-recorded interview, or
application, viewing the Resume or application, responding to the Resume or
application, and making a decision with regards to the application or Job Ad,
and you hereby consent to Indeed taking such actions.
Indeed, in its sole discretion, may add labels or badges to Employer names or
Job Ads, such as, “Responsive Employer” or “Active Employer” or “Hired on
Indeed”. Employers may also request that Indeed add such labels. Indeed shall
determine the method by which such labels or badges are determined or which
Employers qualify. The lack of a label or badge may indicate that Indeed does
not have sufficient data to determine if an Employer qualifies. Some of the data
may be provided by the Employer and Indeed does not guarantee the accuracy of
such data. Indeed does not guarantee the accuracy of any label or badge that is
added to Employer names or Job Ads based on employer provided data, including
data on Job Ads. Indeed reserves the right to change or remove such label or
badge features at any time and in Indeed’s sole discretion.
If you access or use any Indeed Application Programming Interface (API),
including accessing and using the Site or any of the Indeed Apps or any
Applicant Tracking System (ATS) through an API, you agree to be bound by this
Agreement, the Indeed API Terms, Indeed Privacy Policy, the Site Rules, and any
additional rules and policies made available by Indeed. YOU UNDERSTAND AND AGREE
THAT YOU ACCESS AND USE ANY API AT YOUR OWN DISCRETION AND RISK AND THAT INDEED
DISCLAIMS ALL LIABILITY ARISING OUT OF YOUR USE OF ANY INDEED API. It is your
responsibility to regularly review any Indeed App or the Site for the most
up-to-date information (including, but not limited to, explanations about how
features work, disclaimers and disclosures regarding the services provided,
method for charging) about Indeed’s products and services. By using an API,
rather than directly using the Site or an Indeed App, you agree to all
information provided on the Site or an Indeed App. Use of an Application or ATS
via an API, rather than direct use of the Site or an Indeed App, shall not
excuse any lack of information or understanding about Indeed’s products and
services where that information is otherwise provided on the Site or an Indeed
App.
You acknowledge that as part of its efforts to combat fraud and spam, Indeed may
require that users verify their email address, including Job Seekers applying to
your job. However, email verification is not guaranteed. You are responsible for
your use of any software that rejects applications from unverified email
addresses.
You further acknowledge that compliance with any governmental record-keeping
requirements, such as the OFCCP’s internet applicant record-keeping rule, is
your sole responsibility.
3. JOB MATCH
Job matches are recommendations which may be presented to both you as an
Employer and to Job Seekers in various formats on the Site. For example, Indeed
may recommend Resumes which match Job Ads you have posted, or recommend Job Ads
to Job Seekers which are similar to jobs to which they have recently applied.
Job matching is provided to you on a beta basis and is subject to our Beta
Program (see section 9 of the Terms of Service for All Users).
To generate matches, Indeed uses data collected through our Site from both
Employers and Job Seekers. This includes Job Ads, Resume, application materials
(including responses to screener questions), Indeed Assessments, and user
activity on Indeed (such as searches run and Job Ads clicked on and applied to).
You agree and consent that Indeed may use this information to present potential
matches to you and to potential Job Seekers.
4. SALARY, APPLIES OR OTHER INFORMATION PROVIDED BY INDEED
Indeed may provide some information and content to users for informational
purposes only. For example, Indeed may provide Job Seekers with data regarding
estimated salaries for a given Job Listing, number of applies to a Job Listing,
responses to certain screener questions for a Job listing, or provide you with
estimated applies to your Job Listing. All such figures provided by Indeed are
estimates given for informational purposes only, may come from a third party,
and they are subject to change or varying levels of accuracy. If you are
participating in the Indeed Ads Program and your Sponsored Job advertising
budget is set on a per-apply basis, you will be charged based on Indeed’s
determination of Apply count as reflected in your employer dashboard and not
based on the number of applies that may be provided to Job Seekers for
informational purposes only. Indeed may also include salary estimations on pages
other than Job Listings on the Site.
Please note that all salary figures are approximations based upon multiple third
party submissions to Indeed, including from Indeed affiliates. These figures are
given to Indeed users for the purpose of generalized comparison only. Indeed may
also provide data regarding impressions in relation to your Job Ad. Such figures
are provided for informational purposes only, are subject to change at any time,
and Indeed does not guarantee their accuracy. Indeed reserves the right to
change the method of measuring such figures at any time.
Indeed may offer job post templates for informational purposes only. By using
any of this content, you adopt it as your own and are responsible for making it
true, appropriate and compliant with all applicable laws. All content provided
by Indeed, including template job post information and estimated applications
for a given job posting, is for informational purposes only, may comprise or be
based on information provided by third parties, is provided without warranty,
and is subject to change and varying levels of accuracy. Estimated applications
are not a guarantee of future performance.
5. SCREENING TOOLS
Indeed may make available to you screening tools for your use for candidates who
apply to your job, including screener questions, phone screen tools and
assessments. Indeed is licensing these tools to you for your use as you
determine. By using any screening product, made available to you by Indeed, you
agree that you have made the determination to use these tools as part of your
application process, and the substantive questions you ask or choose are solely
determined by you, and are not being asked by Indeed. You agree you are solely
responsible for the use of such screening tools in compliance with the law, such
as: the Fair Credit Reporting Act and similar state statutes; applicable
employment, equality or anti-discrimination laws such as Title VII of the Civil
Rights Act of 1964, as amended, the Age Discrimination in Employment Act, the
Americans with Disabilities Act, and other similar federal, state, and local
laws; and any applicable data protection or privacy laws. You agree that an
Assessment is only designed to evaluate a particular knowledge, skill, or
ability. It does not evaluate a Job Seeker’s qualification for any job nor their
ability to safely perform a job. Whether a particular skill is relevant to a
job, or whether a Job Seeker is qualified or appropriate for a job, is decided
solely by you. You agree to use an Assessment in combination with other
selection and hiring processes to measure only those knowledge, skills or
abilities and/or other characteristics that are 1) job-related and 2) required
for a candidate’s first day on the job. You are responsible for ensuring that
your selection criteria are job-related, that you do not pose
“disability-related inquiries” or medical inquiries in violation of the law, and
that you do not screen out people with disabilities or members of any protected
category under the law. You further acknowledge that you are responsible for
offering alternative methods of screening, if so required by the Americans with
Disabilities Act or any similar law. You are responsible for clearly indicating
that reasonable accommodations are available, engaging with and responding to
any requests for accommodation, and providing information about how to request
an accommodation to Job Seekers. Indeed shall direct Job Seekers who reach out
to Indeed with an accommodation request to you via the contact information you
provided to Indeed, and you are responsible for monitoring your inbox for such
requests.While Indeed is guided by WCAG 2.1, Level AA in our efforts to design
and develop accessible offerings, as outlined in the accessibility statement,
each disability is unique and Indeed does not warrant compliance with the
Americans with Disabilities Act or any equivalent or similar law. You agree to
indemnify Indeed for any and all claims arising out of your use of a screening
tool, including any claims that any screening tool does not comply with the
Americans with Disabilities Act or similar law, or that your use of any
screening tool results in a “disparate impact”.
Indeed may offer Employers the ability to activate a feature on their account
called Employer Assist. Activating Employer Assist means the Employer is
instructing Indeed to send a message on the Employer’s behalf to the Job Seeker
informing them that the Employer has determined not to move forward with their
application. To prevent a rejection notice from being sent, you must indicate
your interest in the application on Indeed. Any interactions you have directly
with a Job Seeker and not through a tool provided by Indeed (for example,
calling or emailing a Job Seeker directly instead of through an Indeed Relay
Service) are not visible to Indeed, and will not prevent an Employer Assist
rejection notice from being sent. If you activate Employer Assist then you must
interact with a Job Seeker through a tool provided by Indeed to prevent an
Employer Assist rejection notice from being sent. If you activate Employer
Assist, candidates with whom you do not interact within your chosen time frame
will receive rejection notices, and you agree to indemnify Indeed from any
claims arising therefrom. You further agree that Indeed may notify Job Seekers
about the estimated time frame during which they may expect to hear back from
you based on the time frame you choose in Employer Assist.
6. COMMUNICATION THROUGH INDEED
You may receive messages, emails or email notifications corresponding with your
or a Job Seeker’s activity on or use of the Site, Indeed Apply, Indeed Chat, or
any other communications service, product, or feature provided on or through the
Site. In all cases, such messages or notifications are provided solely as a
courtesy, and you should not rely on them. For example, if you wish to interview
a Job Seeker, it is your responsibility to follow up with the Job Seeker
separately to ensure they know about the interview, do not rely on notifications
through Indeed. Indeed disclaims all warranties with regards to the transmission
or storage of such courtesy notices, does not guarantee their delivery or
receipt, and does not guarantee the date or time at which they may be sent. In
the event a message being sent is intended for a closed account, these messages
will not be deliverable.
Indeed may mask or hide contact information, such as phone numbers and email
addresses, and substitute it with an alias. For example, Indeed may mask Job
Seeker contact information from resumes or applications. Indeed may also mask
your email address or phone number, and Job Seekers may see an alias email
address or phone number when they communicate with you. You agree to a Job
Seeker contacting you from a masked phone number or email. If you contact a Job
Seeker from a masked phone number and you do not leave your contact information,
after the masked number expires, the Job Seeker may not be able to contact you
by phone unless you have provided your actual contact information to them. Once
a Job Seeker has your contact info, you agree that Indeed is not responsible or
liable for the manner in which they may use the info. Indeed may group messages
together as part of a conversation on Indeed Messages. This is done as a
courtesy, and some messages related to the same conversation may not be grouped
together. If you send an email to multiple recipients (e.g. by adding additional
aliased email addresses to the cc field in a third party email client), this may
affect the way messages on Indeed are displayed. In this case, it is best to
view the email conversation in the third party email client. Should you choose
to send an email from a third party email client, the person with whom you’re
communicating may be able to see your email address, rather than the alias. If
you send or receive communication on or through the Site, you agree to your
communication being processed, analyzed, reviewed, and stored, including via
automated means, for data analysis, quality control, enforcement of the Sites’
rules and other Indeed policies, content moderation, and to improve the Site or
any other Indeed product or service.
Specifically, if you post a Job Listing directly on Indeed, applications are
sent only to your Indeed dashboard; any other notifications you may receive are
provided solely as a courtesy to you. For example, you may not receive
application email notifications if a Job Seeker has not answered screener
questions correctly, although these applications will be sent to your Indeed
dashboard. Indeed reserves the right to turn on or enable chat or other
communication options for select Employers or Job Listings, in its sole
discretion, and to notify Job Seekers that chat or other communication options
are available for a particular job or Employer. For example, you may be eligible
to enable pre-apply chat to certain Job Listings. To remain eligible for
pre-apply chat, you must respond to Job Seeker communication in the amount of
time identified on the Site. Indeed may, in its sole discretion, turn off or
disable chat for any Employer or Job Seeker at any time without prior notice.
7. VIRTUAL COMMUNICATIONS
Indeed may offer you the option to manage virtual and remote communications with
Job Seekers within Indeed products, including but not limited to, Indeed
Interview, Indeed Hiring Platform, phone interviews, virtual meetings, and video
interviews (“Virtual Interviews”). Services may include giving you access to
scheduling, video conferencing, web conferencing, meeting rooms, and other
collaborative services offered by third-party telecommunications service
providers. You understand that Indeed is not a telecommunications service
provider. Indeed disclaims all warranties with regards to the transmission of
virtual communications. Indeed does not guarantee (1) availability of such
services at the time You attempt to initiate them (2) the quality of such
services, or (3) the dates or times you’ve arranged with Job Seekers for your
Virtual Interview. Further, Indeed does not verify the identities or
qualifications of Job Seekers with whom you arrange Virtual Interviews.
You are solely responsible for offering alternative methods of communicating or
interviewing for individuals with disabilities, if so required by the Americans
with Disabilities Act or any similar law.
YOU UNDERSTAND AND AGREE THAT THERE IS NO PROTECTION FOR ANY INFORMATION YOU
SHARE OR DATA THAT YOU TRANSMIT WHILE PARTICIPATING IN VIRTUAL INTERVIEWS
INCLUDING, BUT NOT LIMITED TO, AUDIO/VISUAL CONTENT, INTERVIEW QUESTIONS AND
ANSWERS, OR YOUR IMAGE OR LIKENESS. YOU ACKNOWLEDGE AND AGREE THAT INDEED IS NOT
RESPONSIBLE FOR SECURING OR PROTECTING ANY DATA OR INFORMATION THAT YOU SHARE OR
TRANSMIT DURING YOUR USE OF VIRTUAL INTERVIEWS. INDEED ASSUMES NO LIABILITY FOR
THE MISUSE OF ANY DATA YOU SHARE OR TRANSMIT THROUGH USE OF VIRTUAL INTERVIEWS.
YOU FURTHER ACKNOWLEDGE AND AGREE THAT INDEED DOES NOT ASSUME ANY RESPONSIBILITY
FOR AVAILABILITY OR RETENTION OF ANY RECORDINGS OF VIRTUAL INTERVIEWS.
YOU UNDERSTAND AND AGREE THAT YOU ACCESS AND USE VIRTUAL INTERVIEWS AT YOUR OWN
DISCRETION AND RISK AND THAT INDEED DISCLAIMS ALL LIABILITY ARISING OUT OF YOUR
USE OF VIRTUAL INTERVIEWS.
Upon your request, Indeed may extend invitations to additional representatives
at your company to join in Virtual Interviews. You understand and agree that
Indeed will extend such invitations on your behalf based on the email addresses
you provide for those representatives but Indeed is not responsible for
inaccuracies in the contact information you provide. Further, Indeed is not
responsible, and you are solely responsible for the conduct or actions of your
representatives. You represent that you have the authority to bind your
additional representatives to Indeed’s Terms, and by extending invitations to
your representatives, you are binding them to Indeed’s Terms.
You understand that Indeed is only providing the option for you to communicate
with Job Seekers via services that may be offered by third-party providers.
Indeed is not a party to your Virtual Interviews and is not a participant in any
arrangements you make with Job Seekers. You are responsible for any requests for
accommodations from Job Seekers. For example, if a sign language interpreter is
requested, it is your responsibility to provide one if you are legally obligated
to.
Recording Virtual Interviews: As an Employer, you may be presented with an
option to enable recording of Virtual Interviews. You acknowledge and agree that
you will not record, store, or analyze Virtual Interviews without permission
from Job Seekers and all participants. By recording a Virtual Interview, you
represent and warrant to Indeed that you have secured all necessary consent and
will comply with all applicable laws, including state and federal. By choosing
to record Virtual Interviews, you agree that third-party providers and Indeed
can store and access the recording. However, you agree that Indeed is not
obligated to store or retain any recording of a Virtual Interview. YOU FURTHER
AGREE TO DEFEND, INDEMNIFY AND HOLD INDEED HARMLESS FROM ANY ALLEGATIONS,
CLAIMS, ACTIONS, SUITS, DEMANDS, DAMAGES, LIABILITIES, OBLIGATIONS, LOSSES,
SETTLEMENTS, JUDGMENTS, COSTS AND EXPENSES (INCLUDING WITHOUT LIMITATION
ATTORNEYS’ FEES AND COSTS) THAT ARISE FROM THE RECORDING OF VIRTUAL INTERVIEWS.
8. COMPANY PAGES, ENHANCED PROFILES, EMPLOYER BRANDING HUB
When you post a Job Ad directly on Indeed, Indeed and/or Glassdoor may
automatically generate for you a Company Page and/or a Glassdoor Profile Page.
You understand that Indeed may display publicly available information about your
company on the Company Page, in accordance with applicable law. You authorize
Indeed to claim such Company Page for you on your behalf, which will be marked
as a “Claimed Profile” (or similar wording) and allows you to edit and add
information to the Company Page. Company Pages allow User Content (as defined
below) to be posted by individuals that may not be affiliated with the Company
identified on the Company Page. Additionally, Indeed may include all of your Job
Ads posted on the Site on your Company Page, including those posted directly on
Indeed as well as those indexed by Indeed. You agree that you are solely
responsible for any content you edit or put on a Company Page, whether generated
by or for you, including photograph(s) or videos you provide, and third-party
websites reachable from content you put on a Company Page.
Indeed may offer Indeed Company Pages Premium (“CMPP”) and Glassdoor Enhanced
Profile (“EP”) (collectively, “Employer Branding Hub”), which include features
accessible only on a subscription basis and may be charged as indicated in an
insertion order. Indeed reserves the right to change or remove CMPP or Employer
Branding Hub features at any time, in Indeed’s sole discretion. Employer
Branding Hub features may include analytics or other figures, which Indeed does
not guarantee the accuracy of, and you are responsible for determining their
suitability for your intended use or purpose. EP is also subject to the
Glassdoor Terms of Use, except to the extent of any conflict with these Indeed
Terms of Service for Employers, in which case these Indeed Terms of Service for
Employers will govern. All invoice processing for CMPP, EP, and/or Employer
Branding Hub shall be undertaken by Indeed.
Please note that Indeed and Glassdoor host User Content submitted by our users.
User Content includes salaries, company reviews, interview reviews, company
photos, answers to Q&A questions on Company Pages or Employer Branding Hub, and
other materials. We moderate User Content using the same standard of review for
all employers and do not provide preferential treatment for our customers. You
understand and agree that our application of User Content moderation policies,
and our decision of whether or not to remove a piece of User Content, is within
our sole discretion and cannot form the basis of a violation of this Agreement.
You may cancel your participation in CMPP, EP, or Employer Branding Hub at any
time by notifying Indeed. Such cancellation is generally effective at the
beginning of the next calendar month; if you have prepaid for an annual
subscription then cancellation is effective immediately and Indeed will provide
a prorated refund of the unused subscription term, which may include any
discounts as applicable. You are responsible for all taxes as applicable and
appropriate.
9. INDEED ACADEMY
If you or anyone at your company is a member of Indeed Academy, your use of the
Graduate logos is limited to your individual use only, and solely for purposes
of indicating your Graduate status. Use of the Graduate logo to represent
organizations or for commercial purposes is not permitted. Further, you agree
and acknowledge that you will not make any representation that you are
recruiting on behalf of Indeed, working for Indeed, or in any form of
co-employment or contractor relationship with Indeed. Additionally, nothing
contained herein shall be construed to imply a joint venture, partnership,
principal-agent relationship or employer-employee relationship between you and
Indeed, and neither Party shall have the right, power or authority to obligate
or bind the other in any manner whatsoever, except as otherwise agreed to in
writing. If you make any representation to the contrary, Indeed may remove you
from Indeed Academy in its sole discretion.
10. HR MANAGEMENT TOOLS
Indeed may make HR management software tools available to employers and their
employees (“HR Management Tools”). If you are an employee using any HR
Management Tools, you agree that such use is subject to the provisions of this
Agreement. You further acknowledge that while Indeed is only providing the HR
Management Tools for your and your employer’s use, and that Indeed accepts no
responsibility for such use. Indeed does not provide legal advice and cannot
guarantee that your employer will configure or use any HR Management Tool to be
in compliance with the law. Your employer retains all responsibility for such
compliance. If you have questions or concerns about the legality or
appropriateness of any configuration of an HR Management Tool, you must raise
them directly with your employer.
11. GOVERNING LAW AND DISPUTE RESOLUTION
This Agreement and any Dispute arising out of or in connection with this
Agreement or related in any way to the Site will be governed as to all matters,
including, but not limited to the validity, construction and performance of this
Agreement, by and under the laws of Federative Republic of Brazil, if you are
located in Brazil; the laws of the Republic of India, if you are located in
India; the laws of the State of Texas, if you are located in the United States;
the laws of the Republic of Singapore, if you are located in the Asia-Pacific
Region*; the laws of Japan, if you are located in Japan; the laws of England and
Wales if you are supported primarily by Indeed’s UK office; the laws of France
if you are primarily supported by Indeed’s office in France; the laws of Italy
if you are primarily supported by Indeed’s office in Italy; the laws of Ontario,
Canada if you are primarily supported by Indeed’s offices in Canada; or the laws
of the Republic of Ireland, if you are located elsewhere, without giving effect
to conflicts of law principles thereof. Any and all actions, lawsuits, or other
legal proceedings related to such Dispute shall be fled only in courts located
in: São Paulo, state of São Paulo, Brazil if you are located in Brazil;
Bangalore, state of Karnataka, India if you are located in India; Travis County,
Texas, U.S.A., if you are located in the United States; The Republic of
Singapore, if you are located in the Asia-Pacific Region*; Tokyo, Japan if you
are located in Japan; London, England, if you are supported primarily by
Indeed’s UK office; Paris, France, if you are supported primarily by Indeed’s
office in France; Milan, Italy, if you are supported primarily by Indeed’s
office in Italy; Province of Ontario, if you are supported primarily by Indeed’s
offices in Canada; or Dublin, Ireland, if you are located elsewhere. Each of the
Parties hereby consent to the exclusive personal jurisdiction of the courts
located in: São Paulo, state of São Paulo, Brazil if you are located in Brazil;
Bangalore, state of Karnataka, India if you are located in India; Travis County,
Texas, U.S.A., if you are located in the United States; The Republic of
Singapore, if you are located in the Asia-Pacific Region*; Tokyo, Japan, if you
are located in Japan; London, England, if you are supported primarily by
Indeed’s UK office; Paris, France, if you are supported primarily by Indeed’s
office in France; Milan, Italy, if you are supported primarily by Indeed’s
office in Italy; Province of Ontario, if you are supported primarily by Indeed’s
offices in Canada; or Dublin, Ireland, if you are located elsewhere.
You agree to waive your right to file a pre-suit discovery proceeding seeking a
user’s identifying information from Indeed. If you intend to propound discovery
seeking user information from Indeed Inc., you agree to do so pursuant to a
valid federal, Texas or Texas domesticated request, addressed to and properly
served at our registered agent in Texas at Indeed, Inc., c/o CT Corporation,
1999 Bryan Street, Suite 900, Dallas, TX 75201. You further agree to submit to
the personal jurisdiction of the appropriate Texas state or federal courts for
such discovery proceedings.
You also hereby waive any right to a jury trial in connection with any action or
litigation in any way arising out of or related to your use of the Site or these
terms of service, if you are located in the United States.
12. CLASS ACTION WAIVER
By using the Site and in return for the services offered by Indeed, you
acknowledge that Indeed can only offer you these services under the terms and
conditions as presented herein. As partial consideration for your use of the
Site and these services, you agree not to sue Indeed as a class plaintiff or
class representative, join as a class member, or participate as an adverse party
in any way in a class-action lawsuit against Indeed regarding your use of the
Site. If you do not agree to any part of these terms, do not continue your use
of the Site. Nothing in this paragraph, however, limits your rights to bring a
lawsuit as an individual plaintiff, including in small claims court, subject to
Section 11 above.
13. INDEMNIFICATION
You shall indemnify, defend and hold harmless Indeed, its agents, affiliates,
and licensors from any claim or liability (including without limitation
reasonable legal fees) arising out of or related to: (a) your violation of any
term of this Agreement; (b) your use of, and access to, the Site or any Indeed
product, program, or service; (c) your loss of, or disclosure of, information
gained from using the Site or any Indeed product, program, or service; (d) your
violation of any applicable laws or regulations, including but not limited to
the Fair Credit Reporting Act, any applicable employment, equality, or
discrimination laws, and any applicable data protection or privacy laws (this
includes any claims that Indeed as your agent violated any such laws); (e) your
violation of any third party right, including without limitation any copyright,
property, or privacy right; (f) any claim that your content caused damage to a
third party; (g) your actions as an Employer, including without limitation doing
or not doing the following: screening, hiring, promoting, or demoting any
employee or Job Seeker; or (h) the activities of any third-party service
providers you engage to assist you with activities related to your use of Indeed
products and services, such as, but not limited to: facilitate your sourcing
activities or track the conversion rates of job seeker through to job applicant.
This defense and indemnification obligation will survive this Agreement and your
use of the Site or any Indeed product, program, or service.
14. EXTENDED CAMPAIGN TOOLS
Indeed may offer a service to facilitate the coordination of Job Ads within
geographically distributed businesses, such as franchises or large companies
with many locations, such as Indeed Central or Groups (“Extended Campaign
Tools”). You acknowledge and agree that using Extended Campaign Tools involves
sharing a franchisee’s account information with the franchisor, or sharing a
local offce’s account information with the corporate headquarters, as
applicable. This information may include items such as the number of your
business locations or accounts, information about your Job Ads (content, clicks,
impressions, etc.), your contact information, and your spend levels. The
franchisor or corporate headquarters may request that Indeed contact its
franchisees or local offices, respectively, by providing Indeed with contact
information, and may provide the content of Job Ads to Indeed for use in
connection with Extended Campaign Tools. By using Extended Campaign Tools, you
agree to this information being shared, and you represent and warrant that i)
all information you provide to Indeed is accurate, and ii) you have all
necessary right and authorization to provide such information to Indeed and to
permit Indeed to share it in connection with Extended Campaign Tools. You may
request that Indeed grant access and control of your Extended Campaign Tools
account to additional users. You understand and agree that by submitting such
requests, Indeed will contact the users based on the information you provide
(name, email address, and job title) and that Indeed is not responsible for
verifying the users prior to completion of such requests.
15. CANDIDATE IMPORT
Indeed may offer a platform that allows you, or someone acting on your behalf or
authority (such as a recruitment management service), to upload information
about job applicants to Indeed and to interact with these individuals and direct
Indeed to interact with these individuals on your behalf (hereafter “Candidate
Import”). To the extent that any information you provide or otherwise make
available to Indeed through our Candidate Import service includes Client
Personal Data, you instruct Indeed to process such information on your behalf
pursuant to this Agreement and any applicable Data Processing Addendum; Client
Personal Data and Indeed as used in this Section shall have the meanings given
to them in the Data Processing Addendum. By using Candidate Import, you instruct
Indeed to display information about the interactions (including Virtual
Interviews which are currently scheduled or were previously conducted) between
you or Indeed and the job applicants within their Indeed accounts, and you
represent and warrant that you, and any third party who you have authorized to
upload Client Personal Data to the platform, have obtained all necessary rights
and permissions from, and provided all necessary information and disclosures to,
job applicants as required under applicable data protection law for you to
provide or otherwise make available Client Personal Data to Indeed using
Candidate Import, and, without limiting the foregoing, (a) no individual whose
Personal Data you provide or otherwise make available to Indeed using Candidate
Import has exercised any right or made any request to you that would prevent or
otherwise limit your ability to share such individual’s Personal Data with
Indeed for processing in connection with this Agreement and (b) all job
applicants have consented that their data will be shared with Indeed (in
accordance with Indeed’s Terms and Privacy Policy) and that Indeed may contact
them over email as part of your hiring process, including asking them to create
an account with Indeed. You agree to defend and indemnify Indeed for any breach
of the foregoing sentence. You also agree that Indeed is only responsible for
such Client Personal Data, in accordance with the DPA, once it is received by
Indeed and you are responsible for such Client Personal Data up until such
receipt by Indeed and thereafter with respect to your use of such Client
Personal Data.
C. TERMS OF SERVICE FOR PUBLISHERS
The following Indeed Publisher Program Terms (“IPP Terms”) apply to any
Publisher that accesses, participates, or uses the Indeed Publisher Program (the
“Publisher Program”), or that otherwise indicates its acceptance of these IPP
Terms, and set out the terms and conditions applicable to your participation in
the Program. Any references to “Indeed” shall mean Indeed, Inc. For purposes of
this Section C of the Indeed General Terms of Service, “You” or “Publisher”
means any entity identified in an enrollment form or application submitted by
the same or affiliated persons, and/or any agency or network acting on its (or
their) behalf, which shall also be bound by these IPP Terms.
1. INDEED PUBLISHER PROGRAM
Indeed shall have absolute discretion as to whether or not it accepts a
particular applicant or site for participation in the Publisher Program or any
part thereof. Publishers are ineligible to participate if their web properties
do not conform with the terms of the Indeed Affiliate Acceptable Use Policy (the
“AAUP”). To participate as a Publisher in the Publisher Program, all
participants must be at least eighteen years of age. Applicants represent and
warrant that all information submitted to Indeed shall be true, accurate and
complete.
Publisher acknowledges that by accessing the Site or participating in the
Publisher Program, Publisher may come into contact with content (including User
Content, as defined below) that it finds harmful, offensive, threatening,
indecent or objectionable, including, but not limited to, explicit language and
other potentially offensive material, and Publisher acknowledges that Indeed
shall have no liability with respect to such content.
2. PUBLISHER OBLIGATIONS
Any job search results, JobrollTM, pay-per-click advertisements, and any Indeed
logos or other elements supplied by Indeed for use on Affiliates’ websites or
websites co-branded by Indeed and Affiliate (collectively, “Program Elements”)
may only appear on URLs that Indeed has reviewed and accepted for participation
(“Accepted URLs”). Publisher shall advise Indeed of any changes in the type of
content accessible at any such accepted URL. Publisher agrees to comply with the
specifications provided by Indeed from time to time to enable proper delivery,
display, tracking and reporting of Program Elements.
Publisher shall label each displayed Program Element with the phrase “Jobs by
Indeed”, wherein the word “Jobs” shall be hyperlinked to http://www.indeed.com
or other Indeed website as agreed with Indeed and the word “Indeed” shall be the
Indeed Logo Image and shall also be hyperlinked to http://www.indeed.com or
other Indeed website as agreed by Indeed. We provide the Indeed Logo
Image online for your convenience.
Publisher agrees to abide by all terms of the AAUP. Publisher is permitted to
use Indeed’s Site and its content solely pursuant to the terms of the Publisher
Program. Publisher shall comply with the terms of this Agreement including the
Site Rules. Publisher agrees that it is solely responsible for (and that Indeed
has no responsibility or liability to it or to any third party for) any breach
of Publisher’s obligations under these IPP Terms and for any consequences
(including any loss or damage which Indeed may suffer) of any such breach.
As Indeed wishes to prohibit automated entities from following any individual
links posted by Publisher, all hyperlinks to Indeed’s site should include the
use of rel=”nofollow”. This applies to editorially placed links, links generated
by Indeed’s API, or other link mechanisms.
Publisher hereby grants Indeed permission to refer to Publisher and its websites
in Indeed’s marketing materials, wherever such marketing materials shall appear.
3. PAYMENTS TO PUBLISHER
Publisher shall receive a commission payment with respect to valid clicks
received (as determined solely by Indeed and subject to any cap amounts
determined solely by Indeed) in relation to Program Elements displayed on
Accepted URLs. PUBLISHER ACKNOWLEDGES AND AGREES THAT, IN EACH CASE, THE AMOUNT
OF SUCH COMMISSION PAYMENT WILL BE DETERMINED SOLELY BY INDEED, IN ITS SOLE
DISCRETION, AND THAT SUCH COMMISSION AMOUNT MAY BE SUBJECT TO A CAP, ALSO TO BE
DETERMINED BY INDEED IN ITS SOLE DISCRETION AND SUBJECT TO CHANGE AT ANY TIME.
Publisher also acknowledges and agrees that any billing and payment information
that Publisher provides to Indeed may be shared by Indeed with companies who
work on Indeed’s behalf, such as payment processors, solely for the purposes of
effecting payment to Publisher and servicing its account. Publisher shall not be
compensated for any transactions generated by Publisher or any party acting on
Publisher’s behalf. In addition, Indeed shall not be obligated to pay for any
artificial and/or fraudulent impressions or clicks as determined by Indeed or if
Publisher is in breach of these IPP Terms. In addition and not in limitation to
the above, Publisher shall refund the share of that revenue paid to Publisher,
if caused by artificial or fraudulent impressions. No dashboard or any other
view of any click count shall be considered as contractually binding on Indeed.
All commission amounts may be subject to an overall commission cap, in Indeed’s
sole discretion, and subject to change at any time.
4. TERMS OF PAYMENT
Indeed shall pay Publisher within thirty (30) days of the end of each calendar
quarter; provided the amount owing to Publisher is at least one hundred US
dollars ($100). If the amount owing to Publisher is less than $100, the balance
will carry over to subsequent calendar quarters until such time that the
quarter-end balance is at least one hundred US dollars ($100). Publisher is
solely responsible for providing and maintaining accurate contact and payment
information associated with Publisher Account. Indeed may withhold any and all
payment if Publisher is in breach of these IPP Terms and Indeed shall have no
further liability to Publisher.
5. TERMINATION
Either party may terminate these IPP Terms and participation in the Publisher
Program at any time for any or no reason with or without notice and without
liability. If you wish to terminate agreement to these IPP Terms, you may do so
by sending a notice by email to support-at-indeed dot com or other email address
specified by Indeed in the case of Indeed. All provisions of this Agreement
which by their nature should survive termination shall survive termination,
including without limitation, confidentiality, warranty disclaimers,
indemnifications, and limitations of liability.
Upon termination of a publisher from the Publisher Program, for any reason and
by either party, Publisher shall immediately remove all insertion codes and
other Program Elements from all pages of its websites.
6. CONFIDENTIALITY
Publisher shall not disclose Indeed Confidential Information without Indeed’s
prior written consent. “Indeed Confidential Information” includes without
limitation: (a) all Indeed software, technology, programming, specifications,
materials, guidelines and documentation relating to the Publisher Program; (b)
click-through rates or other performance statistics relating to the Publisher
Program provided to Publisher by Indeed; and (c) any other information
designated in writing by Indeed as “Confidential” or an equivalent designation.
7. INDEMNIFICATION
Publisher shall indemnify, defend and hold harmless Indeed, its agents,
affiliates, licensors, and Partners from any third party claim or liability
(including without limitation reasonable legal fees) arising out of Publisher’s
Program use, Publisher Property, site or Publisher Services, or breach of these
IPP Terms.
8. GOVERNING LAW AND DISPUTE RESOLUTION
These IPP Terms and any dispute arising out of or in connection with these IPP
Terms or related in any way to the Site (“Dispute”) will be governed as to all
matters, including, but not limited to the validity, construction and
performance of these IPP terms and this Agreement, by and under the laws of
Federative Republic of Brazil, if Publisher is located in Brazil; the laws of
the Republic of India, if Publisher is located in India; the laws of the State
of Texas, if Publisher is located in the United States; the laws of the Republic
of Singapore, if Publisher is located in the Asia-Pacific Region*; the laws of
Japan, if you are located in Japan; the laws of England and Wales if Publisher
is supported primarily by Indeed’s UK office; the laws of France if Publisher is
primarily supported by Indeed’s office in France; the laws of Italy if Publisher
is primarily supported by Indeed’s office in Italy; the laws of Italy if
Publisher is primarily supported by Indeed’s office in Italy; the laws of
Ontario, Canada if Publisher is primarily supported by Indeed’s offices in
Canada; or the laws of the Republic of Ireland, if Publisher is located
elsewhere, without giving effect to conflicts of law principles thereof. Any and
all actions, lawsuits, or other legal proceedings related to such Dispute shall
be filed only in courts located in: São Paulo, state of São Paulo, Brazil if
Publisher is located in Brazil; Bangalore, state of Karnataka, India if
Publisher is located in India; Travis County, Texas, U.S.A., if Publisher is
located in the United States; The Republic of Singapore, if Publisher is located
in the Asia-Pacific Region*; Tokyo, Japan if you are located in Japan; London,
England, if Publisher is supported primarily by Indeed’s UK office; Paris,
France, if Publisher is supported primarily by Indeed’s office in France; Milan,
Italy, if Publisher is supported primarily by Indeed’s office in Italy; Province
of Ontario, if Publisher is supported primarily by Indeed’s offices in Canada;
or Dublin, Ireland, if Publisher is located elsewhere. Each of the Parties
hereby consent to the exclusive personal jurisdiction of the courts located in:
São Paulo, state of São Paulo, Brazil if Publisher is located in Brazil;
Bangalore, state of Karnataka, India if Publisher is located in India; Travis
County, Texas, U.S.A., if Publisher is located in the United States; The
Republic of Singapore, if Publisher is located in the Asia-Pacific Region*;
Tokyo, Japan, if you are located in Japan; London, England, if Publisher is
supported primarily by Indeed’s UK office; Paris, France, if Publisher is
supported primarily by Indeed’s office in France; Milan, Italy, if Publisher is
supported primarily by Indeed’s office in Italy; Province of Ontario, if
Publisher is supported primarily by Indeed’s offices in Canada; or Dublin,
Ireland, if Publisher is located elsewhere.
You also hereby waive any right to a jury trial in connection with any action or
litigation in any way arising out of or related to your use of the Site, the
Publisher Program, or these terms of service, if you are located in the United
States.
9. CLASS ACTION WAIVER
By using the Site or any Program Elements and in return for the services offered
by Indeed, Publisher acknowledges that Indeed can only offer Publisher these
services under the terms and conditions as presented herein. As partial
consideration for Publisher’s use of the Site and the Publisher Program,
Publisher agrees not to sue Indeed as a class plaintiff or class representative,
join as a class member, or participate as an adverse party in any way in a
class-action lawsuit against Indeed regarding Publisher’s use of the Site or the
Publisher Program. Additionally, as a Publisher, the use of the Site and the
Publisher Program is at no charge and Publisher acknowledges that part of the
price it is paying to use this Site and the Publisher Program is its acceptance
of these terms of service including this Class Action Waiver. If Publisher does
not agree to any part of these terms, Publisher should not continue use of the
Site, the Publisher Program, or any Program Elements. Nothing in this paragraph,
however, limits Publisher’s rights to bring a lawsuit as an individual
plaintiff, including in small claims court, subject to the jurisdiction
requirements found in Section 8 above.
D. TERMS OF SERVICE FOR ALL USERS
The following terms and conditions apply to everyone who accesses or uses any
part of the Site, or attempts to do so, or otherwise accepts this Agreement.
When you access or use the Site, you agree to the terms and conditions of this
Agreement. You agree that Indeed may perform the activities described in this
Agreement, and you acknowledge that otherwise the Site cannot work as intended.
If you disagree with any part of this Agreement or you do not wish to authorize
the activity it describes, do not use the Site. You agree you have read and
acknowledge Indeed’s Cookie Policy and Privacy Policy
1. WHEN YOU USE OUR SITE
Indeed collects, records, processes, analyzes, and stores any and all activities
you take on the Site, and any and all interactions and communications you have
with, on, or through the Site. This includes: which areas of the Site you visit
(including URLs), which content you view, which info you input, whether and
where you click, scroll, hover-over, mouseover, or otherwise interact with or
communicate with or through the Site, the timing of each activity, and time
spent on each activity. Indeed collects this data from everyone using the Site,
including users of private browsing mode, “incognito mode,” or similar modes.
Indeed uses vendors as an extension of the Site to collect, record, process,
analyze, and store this data. You authorize Indeed to make any connections with
wires, lines, cables, or instruments, including with communication systems, that
it may decide to make from time to time in connection with operating the Site.
You acknowledge that the foregoing is necessary to the operation of the Site.
Occasionally, Indeed tests improvements and updates to our Site and services,
which may affect various aspects of the Site such as the ad delivery
system, audience, ad performance, ad placement, profiles, resumes, resume
search, job search, recommendations, alerts, or formatting. You agree that
Indeed may conduct such tests without notice to you. Indeed’s services and their
availability may differ by location, and you should check the Site in your
location to see which services are available to you.
Indeed may offer suggestions, recommendations, or information to users that may
support or improve their experience on the Site. These offerings are provided as
a courtesy and without warranty, and are based on information provided by other
users, and your use of such information is at your own risk. Indeed assumes no
responsibility and disclaims all liability for any decisions you make, or
actions you take, using information obtained through the Site.
2. USER CONTENT
Some parts of the Site, or our APIs, allow users to post content or data such as
Job Ads, resumes, information, text, images, audio, video, messages, and other
materials. This functionality helps users find information about potential jobs,
employers, and candidates. Any data that a user or other party submits, posts,
publishes, displays, or makes available on or through the Site, or otherwise
provides to Indeed, is called “User Content.” User Content includes Job Ads,
Resumes, and messages sent through Indeed.
Indeed is not responsible for User Content, which may be inaccurate, incomplete,
misleading, or deceptive. Indeed does not know whether User Content is true. Any
opinion, fact, advice, information, or statement in User Content is the sole
responsibility of its original author, who may use anonymous identifiers. You
may come into contact with content that you find harmful, offensive,
threatening, indecent, or objectionable. User Content may not be reliable or
suitable for use in a legal proceeding. You acknowledge that Indeed has no
obligation or liability with regard to publishing, monitoring, or removing User
Content. Indeed also has no obligation or liability regarding the accuracy of
User Content which may be translated on our site through a Google Translate API.
If you provide User Content, it must comply with the Site Rules (below). Your
User Content must not be unlawful, fraudulent, discriminatory, threatening,
abusive, libelous, defamatory, obscene, or otherwise objectionable, irrelevant,
or unconstructive. Your User Content must not contain sexual, ethnic, or racial
or other discriminating slurs. Your User Content must not contain proprietary
information, trade secrets, intellectual property of another person, or
confidential information. Your User Content must not contain spam,
advertisements, solicitations, chain letters, pyramid schemes, investment
opportunities, or any other commercial communication besides Job Ads under this
Agreement. Your User Content must not be harmful to anyone, especially minors.
You may not post official identification information, such as a social security
number, passport number, national identification number, insurance number,
driver’s license number, immigration number, or any other similar number, code,
or identifier. Posting such identification information on the internet may lead
to identity theft for which Indeed cannot be responsible.
Indeed may monitor and screen User Content and may use it to prevent potentially
illegal or tortious activities, or any other activities that are detrimental to
other users. Indeed may block or delete any User Content that violates this
Agreement or the Site Rules or poses a risk to a user, or to block anomalous
activity or prevent abuse. If you believe that any User Content violates this
Agreement or our policies, please contact Indeed. However, detection methods are
not perfect and false positives or false negatives may occur. Indeed has no
obligation to monitor any particular user or User Content, and Indeed makes no
guarantee that any particular User Content will be removed.
Indeed reserves the right to disclose all User Content, and any other relevant
information and circumstances, to any third party in connection with operating
the Site; to protect itself, its affiliates, its partners and its visitors; and
to comply with legal obligations or governmental requests. This means, for
example, that Indeed may honor subpoenas, search warrants, law enforcement or
court-mandated requests to disclose User Content you have provided. Your
identity may be discoverable via such legal requests, even if you post
confidentially or anonymously.
Indeed is an interactive computer service, has no obligation to host or remove
any particular User Content, and may exclude or remove any User Content from any
part of the Site or services for any or no reason. Indeed has no obligation to
include any User Content in any part of the Site (for example, Job Ads in search
results). Whether any User Content violates any Indeed policy, whether to
publish or to withdraw from publication any User Content, and whether to exclude
any material that any party seeks to post on Indeed, will always remain within
the sole discretion of Indeed. You agree that Indeed has no liability or
obligation to you or anyone else arising from its editorial decisions.
Section 230 of the U.S. Communications Decency Act provides:
(1) Treatment of publisher or speaker
No provider or user of an interactive computer service shall be treated as the
publisher or speaker of any information provided by another information content
provider.
(2) Civil liability
No provider or user of an interactive computer service shall be held liable on
account of-
(A) any action voluntarily taken in good faith to restrict access to or
availability of material that the provider or user considers to be obscene,
lewd, lascivious, filthy, excessively violent, harassing, or otherwise
objectionable, whether or not such material is constitutionally protected; or
(B) any action taken to enable or make available to information content
providers or others the technical means to restrict access to material described
in paragraph (1).
3. LICENSE TO USER CONTENT AND FEEDBACK
When you provide User Content you grant Indeed a license to use it.
Specifically, you grant Indeed a nonexclusive, worldwide, perpetual, (revocable
only as described below), fully paid, royalty-free, transferable, sublicensable
(through multiple layers of sub-licensees) right and license to make, use, sell,
sublicense, reformat, reproduce, distribute, perform, display, prepare
derivative works from and otherwise exploit all User Content you post or submit,
for the purpose of publishing material on the Indeed website or its publishers
or third party sites, maintaining or improving the Indeed website, and promoting
Indeed and such User Content without restriction. No compensation in any form
shall be due or payable to you in connection with Indeed’s exercise of its
rights under the license granted under this Section. To the extent any
compensation may be due under applicable law as a result of, or in connection
with, Indeed’s exercise of these rights, you hereby waive any and all rights to
such compensation to the maximum extent permitted under applicable law. Indeed
shall terminate this licensed use within a commercially reasonable term after
User Content has been removed from the Indeed website. Indeed reserves the right
to refuse to accept, post, display or make available any User Content at its
sole discretion.
Furthermore, you grant to Indeed, its affiliates, and sublicensees a license to
use your name, user name, and/or trademarks and logos in connection with (i) any
such User Content, (ii) any Indeed marketing materials containing or
incorporating such User Content, or (iii) any actions by Indeed to promote or
publicize such User Content (e.g. Job Listings), such as the use of keywords in
third-party internet search engines. To any extent that such User Content
contains your name, likeness, voice or image, you hereby irrevocably waive all
legal and equitable rights relating to claims for violation of your rights of
publicity (or any similar claims) arising directly or indirectly from Indeed’s
exercise of its rights pursuant to the license granted hereunder.
You represent and warrant that: (i) you own the User Content that you provide,
or that you have the right to grant this license, (ii) your User Content, and
Indeed’s use of it, will not violate applicable law or the privacy rights,
publicity rights, copyrights, contract rights, intellectual property rights or
other rights of any person, and (iii) use of your User Content will not result
in any breach of contract between you and any third party. You agree to pay for
all royalties, fees, damages, and any other monies owed to any person by reason
of such User Content. You agree to defend, indemnify and hold harmless Indeed
and its affiliates from any claims resulting from any such User Content. If you
wish to request to revoke the license granted by you in this Section for any
such User Content, please send a certified letter of request to the postal
address listed above with a copy of your passport or national identity card (for
identity verification purposes) and request removal of such User Content. Your
certified letter of request must include (a) the signature of the applicable
rights holder for such User Content or a person authorized to act on behalf of
the rights holder; (b) identification of the User Content for which the license
is to be revoked, and information reasonably sufficient to allow Indeed to
locate and remove such User Content on the Site; (c) your name, address,
telephone number, and email address; (d) a statement that you have a good faith
belief that you are the rights holder or authorized by the rights holder to
revoke the license for the designated User Content; and (e) a statement that the
information in the request is accurate, and under penalty of perjury, that you
are the rights holder or are authorized to act on behalf of the rights holder
with respect to such User Content.
At your discretion, you may provide feedback or opinions about Indeed or the
Site, such as identifying potential errors, improvements, modifications, bug
fixes, or enhancements (“Feedback”). Indeed is free to use such Feedback without
any additional compensation to you, and free to disclose such Feedback on a
non-confidential basis or otherwise to anyone. If you provide Feedback to
Indeed, you hereby grant to Indeed a nonexclusive, worldwide, perpetual,
irrevocable, royalty-free, sublicensable (through multiple layers of
sublicensees) right and license to make, use, sell, sublicense, reproduce,
distribute, perform, display, prepare derivative works from and otherwise
exploit all such Feedback for any purpose without restriction. Indeed may
disclose any or all Feedback to any third party in any manner, and may
sublicense any or all Feedback in any form to any third party without
restriction. Accepting any Feedback does not constitute a waiver of any rights
to use similar or related ideas previously known to Indeed, or developed by its
employees, or obtained from sources other than you.
4. SITE RULES
When using our Site and services, you agree to these Site Rules and any other
rules or policies posted on the Site. Breaking our rules is a material breach of
this Agreement and an unauthorized use of the Site.
Do not directly or indirectly:
* Access the Site other than through the web or app interface publicly provided
by Indeed, or otherwise access systems without express authorization.
* Provide any false, fake, or fictitious information.
* Provide any code or data with the intent or effect of damaging, disrupting,
disabling, harming, impairing, interfering with, intercepting, expropriating
or otherwise impeding, the Site or any data, program, system, equipment or
communication, or that would cause a violation of any applicable law.
* Access any data, especially personal data, without permission.
* Bypass any limitations or suspensions of functionality.
* Interfere with others’ use of the Site.
* Modify, adapt, translate, reformat, resell, frame, or reverse engineer any
portion of the Site.
* Remove any copyright, trademark or other proprietary rights notices.
You may not use the Site to:
* Harm anyone or violate the rights of anyone, including the right of
publicity, right of privacy, or intellectual property rights.
* Provide false information.
* Transmit or store biometric information or biometric identifiers.
* Promote or encourage illegal activity.
* Promote pyramid schemes, multi-level marketing (MLM) programs, jobs that
require payment to start, or any topics we consider detrimental to our users.
* Send unsolicited commercial messages, or any other unlawful communications.
* Imitate or impersonate another person, or create false accounts.
* Send messages to users who have asked not to be contacted.
* Sell personal data.
You agree to Indeed enforcing the Site Rules and attempting to prevent spam,
fraud, or other anomalous or unauthorized activity. This may result in temporary
or permanent suspension or termination of user accounts or the use of portions
of the Site, with or without notice and with no further obligation or liability
to you or anyone else. We reserve the right at all times to terminate user
accounts, and to reclaim usernames or URLs, without notice or further
obligation. Indeed may also issue legal proceedings to enforce this Agreement
without notice.
We reserve the right to monitor all activity on the Site and to not pass on or
deliver any message or communication that may be malicious, spam, fraudulent, or
unwanted, or for any other reason. This includes attachments of any type,
scripts, macros, or any other form of code. You agree the determination of what
constitutes spam is in Indeed’s sole discretion. Indeed may use data collected
through the Site to make such a determination. Indeed reserves the right to
interact with users through the Site, including to investigate whether users are
violating these Rules. Indeed reserves the right to turn over any information
gathered via such investigations to law enforcement or other third party.
You may not use or misappropriate the Site for your own commercial gain. You may
not crawl, scrape, data mine, extract data from, reproduce, duplicate, copy,
sell, exploit, trade or resell any part of the Site. You may not use any
automated system or software, whether operated by a third party or otherwise, to
violate any of Indeed’s rules. You agree to comply with all applicable laws and
regulations, including U.S. or other export and re-export control laws and
regulations, copyright laws and other laws regarding intellectual property. You
represent, warrant and covenant that you are not (a) located in, or a resident
or a national of, any country subject to a U.S. government embargo, sanctions,
or other restriction, or that has been designated by the U.S. government as a
“terrorist supporting” country; (b) on any of the Restricted Lists below; or (c)
the subject of sanctions consistent with U.S. law imposed by the government of
the country where you are using Indeed.
“Restricted Lists” means: (a) Bureau of Industry and Security, U.S. Department
of Commerce, Denied Persons List; (b) Bureau of Industry and Security, U.S.
Department of Commerce, Unverified List; (c) Defense Trade Controls – List of
Debarred Parties; and (d) Specially Designated Nationals, Terrorists, Narcotics
Traffickers, Blocked Persons and Vessels List; or (e) Bureau of Industry and
Security, Department of Commerce, The Entity List.
5. ACCESSING EXTERNAL SITES
The Site links to other sites on the internet which are owned and operated by
third parties (“External Sites”), for example Employer websites, Applicant
Tracking Systems, or promotional websites. Indeed is not responsible or liable
for any External Site, including availability or content. Links to External
Sites may be removed at any time. Any concerns regarding an External Site should
be directed to the responsible third party.
Indeed has no control over what happens on External Sites. If you visit an
External Site and complete a transaction outside Indeed, you are entering into
an agreement with a third party, alone and at your own risk. You are giving the
third party your data directly, and your rights and their obligations are
determined by its privacy policies and terms of service. Indeed disclaims all
liability from anything that may occur when you utilize or transact with such
third parties. We are additionally not responsible for any payment that may be
asked of you by such third party.
Indeed may provide you with access to a link on Indeed to services or products
offered and performed by a third party (“Third-Party Service”). For example,
this service may be offered in the form of permitting a Jobseeker to request
their own background check or permitting an Employer to request a background
check of a Jobseeker. Indeed operates solely as a technical conduit, allowing
the transmission of background checks sent by a background check Third-Party
Service to you. Please note (and you acknowledge) that Indeed cannot and does
not assemble, access, view, analyze, manipulate, alter, evaluate or store the
background check reports provided by any background check Third-Party Service to
you or to any other Indeed user.
If you choose to use the third-party link and its services or products, you are
contracting directly with the Third-Party Service, and Indeed is not a party to
this contract. Further, you agree to fully indemnify and defend Indeed for any
claims arising out of your use of a Third-Party Service’s services or product
provided to you by a Third-Party Service.
The Site may include information provided by third-party APIs, which is subject
to additional terms and conditions imposed by those third parties. For example,
the Site may include Google Maps features and content, which is subject to the
current versions of: (1) the Google Maps/Google Earth Additional Terms of
Service; and (2) the Google Privacy Policy. Company Page data from Japan may
come from Toyo Keizai Shinpo Inc.
6. CREATING AND ACCESSING YOUR ACCOUNT
Some areas of the Site require you to register, provide and verify an email
address, or create an account. You agree to provide information that is true,
accurate, current, and complete. You may not create multiple accounts, or create
accounts by automated means.
Indeed encourages you to enable two-factor authentication (2FA) on your account
where available. If you do not enable 2FA, you proceed at your own risk. You are
responsible for the confidentiality and use of your username and password, which
may not be shared. Your account is accessible by anyone with your username and
password and who can answer your verification questions. If someone obtains
unauthorized access to your account, they could contact users or take other
actions through your account, and Indeed’s ability to respond is limited.
Indeed may send you a notice relating to account security, such as informing you
that you may have recently interacted with a compromised account. Indeed cannot
and does not guarantee that such notices will always be sent or received, and
you therefore agree that Indeed bears no responsibility for doing so. Indeed
makes no warranty regarding, and disclaims any liability for, the accuracy,
completeness, timeliness, or reliability of such notices.
7. YOUR CONTACT INFORMATION
As part of the Services, Indeed may contact you through your Indeed account or
through other means such as email, telephone (including mobile phone), or postal
mail, including with contact information that you may provide to Indeed or that
Indeed may otherwise obtain from third-party sources.
By providing Indeed with a phone number, you confirm that you are the primary
user and subscriber to the telephone number entered, and you expressly agree to
receiving calls and texts at that number, including if it is a mobile number.
To stop receiving text messages at any time, reply to the text with STOP
or contact Indeed Customer Support. Texting STOP in response to an Indeed SMS
alert will unsubscribe you from Indeed SMS alerts. However, you may continue to
receive texts related to some offerings to which you have subscribed, such as
Text2Apply and Hiring Events. In order to unsubscribe from these, you must
respond STOP within the specific text flows of those offerings. Please note that
replying STOP to any text message would unsubscribe you from text messages only,
but you may still receive other communications from Indeed.
You may also revoke your consent to receive text messages by terminating the
Agreement through closing your Indeed account. Indeed cannot be responsible for
third parties to whom you have provided your phone number.
8. PAYMENT
You will be charged as indicated by the Site.
Advertising
Advertising you purchase may be measured by clicks, RSVPs, applies, impressions,
or a subscription or platform fee. Charges are solely based on Indeed’s
measurements (such as click count). Indeed’s measurements (such as click count)
shall be binding. Indeed’s measurements may be derived from data from
third-party vendors, such as publishers.
Subscriptions
Details regarding the subscription or plan are available on the Site at the time
of purchase. If you purchase a subscription plan, you acknowledge and agree that
your subscription will automatically renew and Indeed will charge you on a
recurring basis until you cancel your subscription plan and such cancellation
goes into effect, which may not be until the next billing cycle.
Pausing your subscription does not cancel it. Your subscription will continue to
automatically renew after being unpaused. THERE ARE NO REFUNDS OR CREDITS FOR
PARTIALLY USED BILLING CYCLES UNDER THE APPLICABLE RESUME SUBSCRIPTION PLAN.
AMOUNTS FOR FUTURE PREPAID UNUSED BILLING CYCLES MAY RESULT IN A PRORATED REFUND
OF THE UNUSED BILLING CYCLES, WHICH SHALL BE DETERMINED IN INDEED’S SOLE
DISCRETION. Following any cancellation, however, you will continue to have
access to the service through the end of your current billing period.
Billing Policies
Invoices may be provided to you via electronic mail, unless otherwise specified
by Indeed. To the extent permitted by law, if you have an unpaid or outstanding
invoice or account balance for any Indeed product, Indeed reserves the right to
suspend or terminate your use of that Indeed product as well as any other Indeed
product, including but not limited to those Indeed product where you do not have
an unpaid invoice or account balance. You waive all claims relating to charges
unless claimed within 60 days after the charge (this does not affect your credit
card issuer rights).
Any credit card and related billing and payment information that you provide to
Indeed may be shared by Indeed with companies who work on Indeed’s behalf, such
as payment processors and/or credit agencies, for the purposes of checking
credit, effecting payment to Indeed, and servicing your account. Indeed may also
provide information in response to valid legal process, such as subpoenas,
search warrants and court orders, or to establish or exercise its legal rights
or defend against legal claims. Indeed may obtain updated payment information
for credit and debit cards through payment card networks, card issuers or other
third party sources. Indeed may use the updated card information to charge
amounts you owe. Indeed shall not be liable for any use or disclosure of such
information by such third parties. If your Indeed account has a credit card on
file for one Indeed service, we will charge that same credit card for other
purchases unless otherwise indicated by you.
Currency
If you are located in the United States, you shall pay all charges in US
dollars. If your billing address is in India, you shall pay all charges in
Indian Rupees. If your billing address is in Brazil, you shall pay all charges
in Brazilian Reais. If your billing address is in the Asia-Pacific Region*, you
shall pay all charges in Singapore Dollars, Australian Dollars, Japanese Yen, or
US Dollars.
If your billing address is anywhere else, you may be able to pay all charges in
the following currencies, which you choose when creating an account: US Dollars,
Euros, UK Pounds, Canadian Dollars, Australian Dollars, Swiss Francs, Mexican
Pesos, or Japanese Yen. This choice of currencies is subject to Indeed’s
approval, which may be withheld in Indeed’s sole discretion.
Taxes
Charges are exclusive of all taxes and VAT. You are responsible for all taxes
as applicable and appropriate. You are responsible for paying (y) all taxes and
government charges, and (z) reasonable expenses and attorney fees Indeed incurs
collecting late amounts. All withholding tax remittances to the government are
your sole responsibility and Indeed shall have no liability whatsoever therefor.
If you are in Japan, Japanese consumption tax will apply on the import of all
Indeed products and services.
Refunds
Refunds for Indeed services that have already been provided are at the sole
discretion of Indeed and only in the form of advertising credit. Refunds for
unused Indeed services that have been pre-paid will be refunded on a prorated
basis. Unspent amounts may be first used to pay all outstanding unpaid balances
and interest associated with your account.
You agree to pay (i) penalties for late payment as per contemporaneous US
Federal Reserve interest rates plus 10%, or the maximum interest permitted by
law, whichever is lower, and (ii) a statutory lump-sum indemnity for recovery
cost, if provided for under applicable laws, and (iii) any reasonable expenses
and attorney fees Indeed incurs collecting late payments.
9. OTHER SERVICES
Indeed Apps. “Indeed Apps” means our downloadable applications available in
device application marketplaces, such as the Indeed Job Search, Indeed Resume
Search, Indeed Employer, and Indeed Job Spotter. This Agreement applies to your
use of any Indeed App. The legal entity responsible for the Indeed App is the
one specified in this Agreement, even if the entity identified as the developer
on an application marketplace is Indeed, Inc.
If you allow an Indeed App to use your device’s location service, the Indeed App
may collect information based on your device’s geographic location. Some
location data is linked to your account (for example, “coarse” location data
collected by an iOS app). Other location data the Indeed Apps collect is not
linked to your account (for example, “precise” location data collected by an iOS
app) but is still used by Indeed.
Apple-Specific Terms. In addition to your agreement with the foregoing terms and
conditions, and notwithstanding anything to the contrary herein, the following
provisions apply with respect to your use of any mobile application version of
the Site compatible with the iOS operating system of Apple Inc. (“Apple”, and
such mobile application, the “App”). Apple is not a party to this Agreement and
does not own and is not responsible for the App. Apple is not providing any
warranty for the App except, if applicable, to refund the purchase price for it.
Apple is not responsible for maintenance or other support services for the App
and shall not be responsible for any other claims, losses, liabilities, damages,
costs or expenses with respect to the App, including any third-party product
liability claims, claims that the App fails to conform to any applicable legal
or regulatory requirement, claims arising under consumer protection or similar
legislation, and claims with respect to intellectual property infringement. Any
inquiries or complaints relating to the use of the App, including those
pertaining to intellectual property rights, must be directed to Indeed in
accordance with the “Questions or Complaints” section above. The license you
have been granted herein is limited to a non-transferable license to use the App
on an Apple-branded product that runs Apple’s iOS operating system and is owned
or controlled by you, or as otherwise permitted by the Usage Rules set forth in
Apple’s App Store Terms of Service. In addition, you must comply with the terms
of any third-party agreement applicable to you when using the App, such as your
wireless data service agreement. Apple and Apple’s subsidiaries are third-party
beneficiaries of this Agreement and, upon your acceptance of the terms and
conditions of this Agreement, will have the right (and will be deemed to have
accepted the right) to enforce this Agreement against you as a third-party
beneficiary thereof; notwithstanding the foregoing, Indeed’s right to enter
into, rescind or terminate any variation, waiver or settlement under this
Agreement is not subject to the consent of any third party.
E-Signature. The Site may offer e-signature options, which may be powered by a
third-party service provider. By using e-signatures on the Site, you agree that
your e-signature is intended to authenticate the document you are signing, and
your e-signature will have the same force and effect as a manual signature.
Indeed is not a legal record keeper. Your use of e-signatures is at your own
risk, and it is your responsibility to ensure that your document is received and
to retain your own copies.
Beta Program. Indeed may offer beta products or features on our Site, identified
by the word “Beta” or “Test” (“Beta Products”). Beta Products may be offered in
limited quantities, in limited locations, and for a limited time. Indeed may
discontinue or cancel all or part of a Beta Product at any time without prior
notice to you.
ANY BETA PRODUCT IS IN TESTING PHASE AND IS PROVIDED ON AN “AS IS” AND “AS
AVAILABLE” BASIS AND IS BELIEVED TO CONTAIN DEFECTS. A PRIMARY PURPOSE OF
TESTING A BETA PRODUCT IS TO OBTAIN FEEDBACK ON PERFORMANCE. YOU ARE ADVISED TO
SAFEGUARD IMPORTANT DATA, TO USE CAUTION, AND NOT RELY IN ANY WAY ON THE CORRECT
FUNCTIONING OR PERFORMANCE OF THE BETA PRODUCT.
If you have been invited to test a Beta Product, you agree that, unless
otherwise specifically provided herein or agreed by Indeed in writing, any Beta
Product constitutes confidential proprietary information of Indeed. You shall
permit only authorized users to access the Beta Product. You agree not to
transfer, copy, or disclose such confidential information without the prior
written consent of Indeed.
10. FILTERING FOR MINORS
We hereby notify you that parental control protections (such as computer
hardware, software or filtering services) are commercially available that may
assist you in limiting access to material that is harmful to minors. Information
identifying current providers of such protections is available from
GetNetWise and OnGuard Online. Indeed does not endorse any of the products or
services listed on such sites.
11. USE OF SITE BY MINORS
The Site is not for use by anyone under the age of 16. However, if local laws
provide for an alternative minimum age for Indeed to lawfully provide the
services in the Site to you, then that shall apply as the applicable minimum
age. In all jurisdictions outside the European Union, if you are under the age
of 18 or the age of majority in your jurisdiction, you must use Indeed under the
supervision of your parent, legal guardian or responsible adult. Indeed adopts a
range of measures to try to ensure that we do not accept individuals who do not
meet the minimum age and any other applicable age requirements. If you do not
satisfy these age requirements, please email privacy-dept @ indeed.com (remove
spaces when sending email).
12. QUESTIONS OR COMPLAINTS
If you have a question or complaint regarding the Site, please use our Indeed
Help Center. The Indeed Help Center is an External Site provided by Zendesk and
subject to the Zendesk cookie policy. Do not include credit card information or
other sensitive information in your e-mail correspondence with us. Please note
that communications within Zendesk will not necessarily be secure.
California residents may reach the Complaint Assistance Unit of the Division of
Consumer Services of the California Department of Consumer Affairs by mail at
1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254
or (800) 952-5210
13. DISCLAIMER OF WARRANTIES
The Site may become unavailable in whole or in part at any time without notice.
The Site may rely on third parties to provide services to Indeed, such as data
hosting or processing vendors, and the Site could unexpectedly malfunction or
become unavailable as a result.
To the fullest extent permitted by law, Indeed disclaims any and all
responsibility or liability for the accuracy, content, completeness, legality,
reliability, operability or availability of information or material displayed in
or linked from the Indeed search results (including Jobs Listings) or otherwise
made available on the Site by Indeed or third parties (including User Content),
regardless of whether paid for or used for free. Indeed disclaims any
responsibility or liability for the accuracy, content, completeness or
reliability of information provided by Indeed for informational purposes only,
including but not limited to, Indeed Analytics data like estimated applies or
organic traffic, and salary information, or information that may come from a
third party. You acknowledge you are not paying Indeed for the aforementioned
information. Indeed disclaims any responsibility for the deletion, failure to
store, mis-delivery, or untimely delivery of any information, emails,
attachments or material (including User Content). Indeed does not guarantee that
the Site will always be error free, safe, or secure. Indeed further disclaims
any responsibility for any harm resulting from downloading or accessing any
information or material on the Site or on other sites or services on the
Internet accessed through the Site. Under no circumstances shall Indeed be
liable to you or any third party on account of your use or misuse of or reliance
on the Site. Additionally, under no circumstances shall Indeed be liable to you
or any third party on account of your use or misuse of or reliance on any third
party site or service you link to from Indeed’s Site.
Indeed further disclaims all liability for any technical malfunction of the
Site, including but not limited to failure of any telephone network or service,
computer systems, servers or providers, computer or mobile phone equipment,
software, failure of email delivery (including attachments), account login, or
any other Services provided by Indeed as a result of technical problems or
traffic congestion on the Internet or any third party website (including but not
limited to Applicant Tracking Systems (ATSs)) or combination thereof, including
injury or damage to your or to any other person’s computer, mobile device or
other hardware or software, related to or resulting from using or downloading
any Content in connection with the Site or Services. Under no circumstances will
Indeed be responsible for any loss or damage to any content or personal injury
or death, resulting from anyone’s use of the Site, Services, User Content, or
third party applications, websites, software or content posted on or through the
Site or transmitted to users or any interactions between users of the Site or
Services, whether online or offline.
Indeed reserves the right to limit or terminate any and all Services and/or
access to the Site in specific countries or regions, at any time, due to, or
during, times of war, political upheaval or uncertainty, epidemic, pandemic,
riot, insurrection, terrorism or threat thereof, or civil disorder.
THE SITE, AND ALL CONTENT, PRODUCTS, FEATURES AND SERVICES AVAILABLE ON OR
THROUGH THE SITE ARE PROVIDED “AS IS,” WITH NO WARRANTIES WHATSOEVER, EITHER
EXPRESS OR IMPLIED. YOU USE INDEED AND THE SITE AT YOUR OWN RISK. INDEED AND ITS
AFFILIATES, AND ITS AND THEIR THIRD-PARTY LICENSORS, EXPRESSLY DISCLAIM TO THE
FULLEST EXTENT PERMITTED BY LAW ALL WARRANTIES, WHETHER EXPRESS, IMPLIED,
STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF
PROPRIETARY RIGHTS, TITLE, SERVICE QUALITY, AND THAT THE SITE AND SERVICES
PROVIDED WILL BE UNINTERRUPTED, ERROR FREE, SAFE, OR SECURE. TO THE FULLEST
EXTENT PERMITTED BY LAW, INDEED AND ITS AFFILIATES, AND ITS AND THEIR
THIRD-PARTY LICENSORS, DISCLAIM ANY WARRANTIES REGARDING THE SECURITY,
RELIABILITY, TIMELINESS, AND PERFORMANCE OF THE SITE, AND ALL CONTENT, PRODUCTS,
FEATURES AND SERVICES AVAILABLE ON OR THROUGH THE SITE. TO THE FULLEST EXTENT
PERMITTED BY LAW, INDEED AND ITS AFFILIATES, AND ITS AND THEIR THIRD-PARTY
LICENSORS, DISCLAIM ANY WARRANTIES FOR SERVICES OR GOODS RECEIVED THROUGH OR
ADVERTISED ON THE SITE OR RECEIVED THROUGH ANY LINKS MADE AVAILABLE BY INDEED.
INDEED IS NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, INFORMATION, OR DATA OF
THIRD PARTIES, AND YOU RELEASE US, OUR DIRECTORS, OFFICERS, EMPLOYEES, AND
AGENTS FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY
WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES.
YOU UNDERSTAND AND AGREE THAT YOU DOWNLOAD OR OTHERWISE OBTAIN MATERIAL OR DATA
THROUGH THE USE OF THE SITE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE
SOLELY RESPONSIBLE FOR ANY DAMAGES TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT
RESULTS FROM DOWNLOADING OR OBTAINING ANY SUCH MATERIAL OR DATA.
14. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES SHALL INDEED OR
ITS AFFILIATES, OR ITS OR THEIR THIRD-PARTY LICENSORS, BE LIABLE TO ANY PERSON
ON ACCOUNT OF THAT PERSON’S USE OR MISUSE OF OR RELIANCE ON THE SITE. SUCH
LIMITATION OF LIABILITY SHALL APPLY TO PREVENT RECOVERY OF INDIRECT, INCIDENTAL,
CONSEQUENTIAL, SPECIAL, EXEMPLARY, AND PUNITIVE DAMAGES OR ANY LOSS OF PROFITS,
REVENUE, INTEREST, GOODWILL, LOSS OR CORRUPTION OF DATA OR ANY LOSS OF OR
INTERRUPTION TO THE USER’S BUSINESS, WHETHER SUCH CLAIM IS BASED ON WARRANTY,
CONTRACT, TORT (INCLUDING NEGLIGENCE), INDEMNITY, OR OTHERWISE, EVEN IF INDEED
OR ITS AFFILIATES, OR ITS OR THEIR THIRD-PARTY LICENSORS, HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL
PURPOSE OF ANY REMEDY. SUCH LIMITATION OF LIABILITY SHALL APPLY WHETHER THE
DAMAGES ARISE FROM USE OR MISUSE OF AND RELIANCE ON THE SITE, FROM RELIANCE OR
DAMAGE CAUSED BY INFORMATION POSTED ON THE SITE, FROM INABILITY TO USE THE SITE,
OR FROM THE INTERRUPTION, SUSPENSION, OR TERMINATION OF THE SITE (INCLUDING SUCH
DAMAGES INCURRED BY THIRD PARTIES). THIS LIMITATION SHALL ALSO APPLY WITH
RESPECT TO DAMAGES INCURRED BY REASON OF OTHER SERVICES OR GOODS RECEIVED
THROUGH OR ADVERTISED ON THE SITE OR RECEIVED THROUGH ANY LINKS MADE AVAILABLE
ON THE SITE. THIS LIMITATION SHALL ALSO APPLY TO THE COSTS OF PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES, LOST PROFITS, OR LOST DATA, AND TO THE PERFORMANCE
OR NON-PERFORMANCE OF THE SITE OR ANY INFORMATION OR MERCHANDISE THAT APPEARS
ON, OR IS LINKED OR RELATED IN ANY WAY TO, THE SITE. SUCH LIMITATION SHALL APPLY
NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY, AND TO
THE FULLEST EXTENT PERMITTED BY LAW. TO THE EXTENT PERMITTED BY LAW, THE MAXIMUM
AGGREGATE LIABILITY OF INDEED AND ITS AFFILIATES, AND ITS AND THEIR THIRD-PARTY
LICENSORS, FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT,
TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, SHALL BE LIMITED TO THE AMOUNT YOU
PAID INDEED TO USE THE SITE.
If you are resident or located in Germany, the limitation of liability as set
out above in this section shall be replaced in its entirety by the following:
Indeed’s obligation to pay damages shall be limited as follows:
* (a) For damages caused by a breach of a material contractual obligation,
Indeed shall only be liable up to the amount of the typically foreseeable
damage at the time of entering into the contract; Indeed shall not be liable
for damages caused by a breach of non-material contractual obligations.
* (b) The limitation as set out above under (a) shall not apply to damages
caused intentionally or by gross negligence, culpably caused personal
injuries nor to any liability under the German Product Liability Act and in
case of any further mandatory liability. Furthermore, it shall not apply if
and to the extent Indeed has assumed a guarantee.
15. CLAIMS OF INFRINGEMENT
U.S. Copyright Infringement. The Digital Millennium Copyright Act of 1998 (the
“DMCA“) provides recourse for copyright owners who believe that material
appearing on the Internet infringes their rights under U.S. copyright law. If
you believe in good faith that materials hosted by Indeed infringe your
copyright, you (or your agent) may send us a notice requesting that the material
be removed, or access to it blocked. The notice must include the following
information as required by 17 USC. § 512(c)(3)(A): (a) a physical or electronic
signature of a person authorized to act on behalf of the owner of an exclusive
right that is allegedly infringed; (b) identification of the copyrighted work
claimed to have been infringed (or if multiple copyrighted works located on the
site are covered by a single notification, a representative list of such works);
(c) identification of the material that is claimed to be infringing or the
subject of infringing activity, and information reasonably sufficient to allow
Indeed to locate the material on the site; (d) the name, address, telephone
number, and email address (if available) of the complaining party; (e) a
statement that the complaining party has a good faith belief that use of the
material in the manner complained of is not authorized by the copyright owner,
its agent, or the law; and (f) a statement that the information in the
notification is accurate, and under penalty of perjury, that the complaining
party is authorized to act on behalf of the owner of an exclusive right that is
allegedly infringed. If you believe in good faith that a notice of copyright
infringement has been wrongly filed against you, the DMCA permits you to send
Indeed a counter-notice. Notices and counter-notices must meet the then-current
statutory requirements imposed by the DMCA; see http://www.loc.gov/copyright/
for details. Notices and counter-notices with respect to the Site should be sent
in writing to Indeed Copyright Notice, 6433 Champion Grandview Way, Building 1,
Austin, TX, 78750, USA (copyright @ indeed.com) (remove spaces when sending
email). We suggest that you consult your legal advisor before filing a notice or
counter-notice. Also, be aware that there are penalties for false claims under
the DMCA.
Other Claims of Infringement. For claims of infringement that do not involve a
U.S. copyright, please contact us via our Site contact form.
16. RESERVATION OF RIGHTS
You understand and acknowledge that Indeed or its affiliates, or its or their
licensors, owns all right title and interest to the Site and all proprietary
rights associated therewith. Indeed reserves all rights not specifically granted
herein. You shall not modify any copyright notices, proprietary legends, any
trademark and service mark attributions, any patent markings, or other indicia
of ownership on the materials accessed through the Site, other than your User
Content. Any use of materials or descriptions, any derivative use of the Site or
its materials, and any use of data mining, robots, or similar data gathering and
extraction tools is strictly prohibited. In no event may you frame any portion
of the Site or any materials contained therein.
The materials on the Site are provided with “Restricted Rights.” Use,
duplication, or disclosure by the Government is subject to restrictions as set
forth in applicable laws and regulations. Use of the materials by the Government
constitutes acknowledgment of Indeed’s proprietary rights in them.
17. MISCELLANEOUS
This Agreement constitutes the entire agreement between you and Indeed, and
supersedes and replaces all prior or contemporaneous representations,
understandings, and agreements, written or oral. If the Job Seeker Terms,
Employer Terms, or Publisher Terms apply to your use of the Site, those terms
shall control in the event of an inconsistency or conflict with these Terms of
Service for All Users.
Each provision of this Agreement is a separately enforceable provision. If any
provision of this Agreement is determined to be unenforceable, it shall be
reformed to the extent necessary in order for this Agreement to remain in
effect.
This Agreement cannot be modified or amended, except by a document signed by an
authorized representative of each party. Written or phone communication between
you and an Indeed employee is not a modification or amendment of this Agreement.
Any notices to Indeed must be sent to the applicable Indeed entity identified
above via certified first class or air mail or overnight courier, and are deemed
given upon receipt. Notice to you may be effected by sending email to the email
address specified in your account, or by posting a message to your account
interface, and is deemed received when sent (for email) or no more than fifteen
(15) days after having been posted (for messages posted to your account
interface).
You may not assign or delegate any of your rights or obligations hereunder
without Indeed’s prior written consent, and any such attempt is void. Indeed may
freely assign or delegate its rights and obligations hereunder without notice to
you. Indeed and you are not in a legal partnership, agency relationship, or
employment relationship. When Indeed provides the Site or any related services
to you, it is solely as an information service provider.
“Including” means “including without limitation.”
18. GOVERNING LAW AND DISPUTE RESOLUTION
This Agreement will be governed as to all matters, including, but not limited to
the validity, construction and performance of this Agreement, by and under the
laws of Texas, United States. The courts located in Austin, Texas, United
States, shall have exclusive jurisdiction of any disputes.
Despite the application of Travis County, Texas law, if you are a consumer
resident in the EU, you also enjoy the protection of the mandatory provisions of
the law of the country in which you have your habitual residence. The
application of mandatory provisions limiting the choice of law and in particular
the application of mandatory laws of the country in which you have your habitual
residence, such as consumer protection laws, shall remain unaffected.
19. PATENT DISCLOSURE
Certain elements of the Site and/or Indeed Apps are licensed pursuant to one or
more of the United States patents described here.
INDEED PRODUCTS TERMS OF SERVICE
Last Updated: July 28, 2022
INDEED ADS PROGRAM TERMS
These Indeed Ads Program terms (“IAP Terms”) form a part of, and are
incorporated into, the Indeed Terms of Service, and apply to any Employer who
indicates acceptance of these IAP Terms or who:
* posts, uses, or pays for any Job Ad (including starting a campaign on or
through Indeed), or
* posts, uses, or pays for any Targeted Ad; or
* accesses, uses, or pays for virtual hiring events or Indeed Hiring Events
program
(collectively, “Indeed Ads Program” or “Ads Program”). By accessing or using the
Indeed Ads Program or otherwise accepting these IAP Terms, you agree to these
IAP Terms and to the Indeed Terms of Service (the “Agreement”).
Any capitalized terms that are used but not defined in these IAP Terms have the
meaning set forth in the Agreement.
1. THE PROGRAM
Use of the Indeed Ads Program on or through the Site is subject to all
applicable Indeed terms and policies, including without limitation the Indeed
Privacy Policy and those instructions provided on the Site. Indeed policies may
be modified at any time.
For any job advertisements posted for a payment or for free on or through
Indeed, including jobs provided to Indeed via an XML feed (collectively, “Job
Listings” or “Job Ads”), you agree that you are solely responsible for: (a) your
Job Ad target URLs and Job Ad content including job descriptions and screener
questions, and any other User Content such as photograph(s), videos, images,
texts, marks, logo, or audio that you provide to Indeed or request that Indeed
include; (b) websites proximately reachable from target URLs or your Job Ad; and
(c) and your services and products. You further agree that you are solely
responsible for your Job Ad whether generated by or for you; or whether your Job
Ad is reformatted or include the label “Powered by Indeed” or similar labels.
Job Ads, Targeted Ads, or ads for virtual hiring events (collectively, “Ad” or
“Ads”) may be placed on (a) any content, service, or property provided by Indeed
(“Indeed Property”), or (b) on any other content or property provided by a third
party, or third party website, such as mobile apps and entities that participate
in Indeed’s Publisher network (“Other Website”). By posting or paying for any
Ads on or through Indeed, you authorize Indeed and Other Websites to reformat
the Ad, for example so that the Ad can be more effectively displayed on a mobile
device, a third party website, or certain locations on the Site. You understand
that Indeed has limited control over how Ads appear on Other Websites and you
accept any risks associated with such Ads appearing on such websites. Indeed
makes no guarantees and disclaims all liability and warranties as to the content
or nature of Other Websites, including mobile apps, on which any Ads may appear.
Indeed does not guarantee reach, performance, placement of Ads, or distribution
on Indeed or Other Websites. Performance and placement of Ads may vary depending
on Indeed’s consideration of various factors, such as demand, industry, type of
role, sponsorship, and other considerations. Indeed may also promote Job Ads by
select Employers on certain pages or websites dedicated to a specific topic,
such as inclusive hiring, military-friendly job posts, or the gig economy. The
placement of a Job Ad on a dedicated page or website is not a representation
regarding the nature of the role for legal purposes or a representation
regarding the attributes of an Employer. The placement, positioning, and size of
an Ad on Indeed Property or Other Websites is within Indeed’s sole discretion.
You agree that if your Ad is placed on Other Website(s), such websites may
collect or receive information about your Job Ad and performance thereof.
By sponsoring a Job Ad, you are agreeing to pay a price for each user “click” (a
user action that results in a job description being displayed to the user) that
such an ad receives, on an apply-start basis or on a per-apply basis as
described below. This includes clicks for Job Ads on Indeed as well as Other
Websites. Click prices may vary based on a variety of factors, such as the
current supply and demand pertaining to advertisements and clicks, traffic on
the Site, time of day, and other factors. Charges are based solely on Indeed’s
click count. Indeed’s click count is binding. You acknowledge that Indeed has
limited knowledge and control regarding how clicks are measured on Other
Websites and must rely in part on reports generated by Other Websites.
Employers may be placed into a test group and offered a flat fee (plus taxes, if
applicable) for a set number (as specified on the Site) of Applies to sponsor a
Job Ad. By sponsoring a Job Ad on a flat fee, you agree that Indeed will not
issue refunds if you pause your Job Ad or if you choose to receive less than the
specified number of Applies. By sponsoring a Job Ad on a flat fee, you further
agree that you may not make changes to a Job Ad budget after you submit billing
information. By sponsoring a Job Ad, including as part of a campaign, you are
requesting that Indeed manage the visibility of your Job Ads on the Site to give
your job exposure and better visibility. You are also requesting that Indeed
manage the visibility of the Job Ads on Other Websites. “Exposure” does not
always mean the Job Ad will get a particular spot on a page, or that it will be
identified by special wording, but means that it will be placed by Indeed in
accordance with Indeed judgment and discretion to achieve what Indeed
determines, in its sole discretion, to be the best visibility for such a job and
budget. By sponsoring a job, including as part of a campaign, you are requesting
Indeed to manage this relative visibility and exposure on its Site as well as
Other Websites. You acknowledge and agree that such management of Job Ads is in
Indeed’s sole discretion and is provided without warranty as to how and where
Indeed shall place such Job Ads.
By sponsoring a Job Ad on Indeed, you understand that Indeed may include
services or features that impact your Job Ad campaigns such as automated Job Ad
placement and programmatic bid optimization. Any attempt to manipulate Job Ad
placement, bidding, or any other part of the Site is a breach of this Agreement.
Indeed reserves the right in its sole discretion to terminate Employer accounts
suspected of such manipulation without notice, and to take corresponding legal
action.
By posting or sponsoring a Job Ad on or through Indeed, including as part of a
campaign or by XML feed: you agree that Indeed may and authorize Indeed to
reformat and host (but not change the content of) the Job Ad on an Indeed hosted
page or Other Websites in any way Indeed sees fit. You agree to this activity
(reformatting and hosting) for all of your Job Ads, including ones you did not
directly post on Indeed (for example, your Job Ads that Indeed indexed, that you
had posted on your website or a third party website). All dashboards will
reflect the total click count, including the clicks that open an Indeed
reformatted or hosted page or Other Websites. In the event you provide Indeed
with an indication that you are looking to fill your role in a short time
period, as determined by Indeed, Indeed may add a label (such as “Urgent”,
“Urgently Hiring” or similar) to your Job Ad. Indeed reserves the right to
change or remove such a label at any time and in Indeed’s sole discretion.
Indeed may use words or phrases interchangeably (for example, “Ad”, “Urgently
Hiring”, “Paid”, “Promoted”, “Sponsored”, “Urgent” or similar) in connection
with a sponsored Job Ad on Indeed or Other Websites. You agree that Indeed may
estimate the compensation associated with any Job Ad and display it to Job
Seekers. If you do not want Indeed to estimate the compensation associated with
your Job Ad, you may provide Indeed with the actual compensation.
Job Ads posted directly on Indeed, or that have become hosted on Indeed, may no
longer appear on the Site after a period of time; in some cases, these Job Ads
may need to be sponsored to remain visible or become visible again. However, Job
Ads indexed, but not hosted, by Indeed will expire after a period of time and
Indeed may not be able to restore their visibility. If you sponsor a Job Ad but
do not provide a payment method for your campaign, the job campaign will not
begin and your Job Ad will not be visible. Indeed may in its sole discretion
remove the budget and post the job with organic visibility. Indeed may require
sponsorship for the display of any Job Ad at any time for any reason. Indeed may
recommend, suggest, or require a budget for any Job Ad to maintain or optimize
its visibility. The suggestion is made without warranty and is not a guarantee
regarding placement or visibility of any Job Ad. If you are located in Japan,
you acknowledge that Indeed’s content moderation policies may, in some
instances, result in the modification of your Job Ad, and you agree to this
activity. If you are an Indeed agency partner, you may be eligible to
participate in an Indeed partnership program. Agency partners in this program
may attain the rank of “Gold”, “Silver”, or “Bronze” based on their Indeed usage
and engagement, measured by revenue. Indeed’s determination of an agency’s rank
is made at Indeed’s full discretion and may be revoked at any time.
Indeed may offer some Employers who sponsor Job Ads or pays for Ads on or
through Indeed the opportunity to be displayed more prominently, or in an
enhanced way, on the Site (“Featured Employer”). Featured Employer is awarded at
Indeed’s sole discretion. The ability to receive a Featured Employer
designation, generally, is a function of the number of Ads and amount you spend
on Indeed. The Featured Employer program may be changed or removed by Indeed at
any time, at Indeed’s sole discretion and without notice.
Cost per Apply. Indeed may offer a tool permitting an Employer to set a Job Ad
budget on a per-apply basis, which may be, referred to as “cost-per-apply” or
“pay-per-apply” or similar. Employers may be offered the cost-per-apply product
by default, which may include an option to pay a flat fee for a set number of
Applies (as specified on the Site). Charges are based on applies (“Applies” or
“Apply”), defined as either 1) an application to one of your Job Ads delivered
by Indeed on the Site 2) applications from Job Seekers whose responses meet the
qualification questions you marked as deal breakers, or 3) applications you
choose to not replace within a certain time frame specified on the Site. If your
charges are based on the third option, the number of Applies on your analytics
dashboard is updated after the specified time frame has elapsed. For all
options, Indeed does not verify Job Seeker responses, nor do we confirm the
accuracy of responses. An application will be deemed an “Apply” for the purposes
of this section regardless of whether a Job Seeker has completed any requested
Assessments. Indeed may offer estimate number of Applies for a given budget;
this information is based on estimates only and is not a guarantee of future
performance or of any particular number of Applies. By selecting a desired
number of Applies on the Site, you are requesting Indeed to display your Job Ad
in Indeed’s sole discretion, using the budget you have selected. The campaign
for your Job Ad will automatically pause after the number of Applies you have
selected are delivered or when you pause or close your job. Indeed and its
affiliates, and its and their third-party licensors, disclaim all guarantees
regarding positioning, accuracy, or the levels or timing of: (i) costs per
Apply, (ii) delivery of any Applies, (iii) the interest level of any users who
Apply to or view your job.
Pay-per-Apply-Start. Indeed may offer Employers the ability to set a Job Ad
budget on a per-apply-start basis, referred to as “pay-per-apply-start” or
similar. Charges are based on apply starts (“Apply Starts”), which are defined
as 1) a user clicking on a button or link in a Job Ad or email to start or
continue an apply on the Site or on a third party site; 2) a user interacting
with a chatbot, qr code, or other method to start an apply related to a Job Ad;
3) a user clicking on a button or link in a Job Ad to call or send an email to
an Employer; or 4) a user clicking on a button or link to schedule an interview.
Apply Start prices may vary based on a variety of factors, including the current
supply and demand pertaining to advertisements and clicks, traffic on the Site,
time of day, and other factors. You acknowledge that Indeed has limited
knowledge and control regarding how apply-starts are measured on Other Websites
and must rely in part on reports generated by Other Websites. Indeed may offer
estimates regarding the number of Apply Starts for a given budget; this
information is based on estimates only and is not a guarantee of future
performance or of any particular number of Apply Starts. By selecting a desired
number of Apply Starts on the Site, you are requesting Indeed to display your
Job Ad in Indeed’s sole discretion, using the budget you have selected. The
campaign for your Job Ad will automatically pause after the budget you have
agreed to has been depleted or when you pause or close your job. Indeed and its
affiliates, and its and their third-party licensors, disclaim all guarantees
regarding positioning, accuracy, or the levels or timing of: (i) costs per apply
starts, (ii) the interest level of any users who initiate an Apply Start related
to your job; (iii) that a user will complete an application.
Indeed may offer conversion tracking that Employers may install on their own
websites (“Conversion Tracker”). The Conversion Tracker will inform Indeed when
a Job Seeker completes an application on the Employer website, allowing those
applications to appear in the Employer Dashboard. By installing or using a
Conversion Tracker, you represent and warrant that you shall do so in accordance
with all applicable laws, including without limitation that you shall provide
users of your website with all necessary disclosures, and obtain any necessary
consent or agreement from such users, to permit the Conversion Tracker to
function in accordance with applicable law, and you agree to defend and
indemnify Indeed from any failure to do so. The Conversion Tracker is provided
on an “as-is” and “as-available” basis, and without warranty. Indeed disclaims
all liability for the content, accuracy, completeness, legality, reliability, or
availability of the Conversion Tracker.
In some instances, you may be able to insert your own tracking pixels in your
Job Ad or Ads for the purpose of measuring the performance of your ads. This is
provided as courtesy, and Indeed may disable this option at any time. You are
solely responsible for your use of the pixels, and Indeed disclaims all
liability related to such use. Indeed provides no warranty regarding the proper
functioning of the pixel, any numbers reported, or that use of the pixels would
be error free. You are advised not to rely on the pixel. Any such tracking
pixel, or analytics generated thereby, shall not be used to dispute or challenge
Indeed’s click count, which is binding. You agree not to use the information
collected using tracking pixels for any purpose other than for measuring the
performance of your ads. For example, you may not use the pixel to profile users
or for behavioral analytics. To the extent you decide to use such pixels, you
agree to be in compliance with all applicable laws, including, but not limited
to, privacy and data protection laws implicated by such use. For example,
updating your privacy policy where necessary. You agree to defend and indemnify
Indeed from any claim arising from your tracking pixel.
Indeed Targeted Ads. When you sponsor a Job Ad on or through Indeed, Indeed may
include targeted ads services as part of the services provided to you, and you
authorize Indeed to provide such services (“Targeted Ads”). Indeed may also
offer Employers the ability to pay for Targeted Ads. Targeted Ads may appear on
the Site or on Other Websites. Target audience membership is based partly on
information and criteria provided by the Employer, for example information
provided in the Job Ad, but the composition of each target audience is
determined by Indeed in its sole discretion. For example, Indeed reserves the
right to decide the frequency or number of times an ad is displayed to members
of a target audience. For certain ads appearing on Other Websites, Indeed has
limited control over the target audience, and you agree that in such
circumstances Indeed is not responsible for the composition of the target
audience. For ads appearing on Other Websites, Indeed disclaims all liability
and makes no warranties as to the target audience and any related claims, such
as claims arising out of or related to individuals who were able to view or not
view the Job Ad.
Indeed Hiring Events. By accessing or using Indeed Hiring Events (“IHE”), you
acknowledge and agree that you are asking Indeed to: 1) post, on your behalf,
Job Listings or Job Ads provided by you on the Site, and manage such ad
campaign, using information such as the number of RSVPs, 2) include an RSVP
function on the Site for a hiring event corresponding with each of your Job Ads
or Job Listings (“Hiring Event”), 3) receive from Job Seekers RSVPs to your
Hiring Event(s), 4) send to you (and/or other persons you identify) information
provided by a Job Seeker who RSVPs to your Hiring Event(s), and 5) communicate
(via email or text message) information related to your Event(s) to Job Seekers
who have RSVPed to your Event(s). If you request that Indeed send you (and other
persons you identify) information provided by a Job Seeker who RSVPs to your
Hiring Event(s), you certify and warrant that such persons are authorized to
receive such information.
You further agree that you are solely responsible for everything regarding your
Hiring Event(s), whether participating or hosting, including but not limited to,
the content of the Job Listing or Job Ad, screening or screener questions, the
handling and safeguarding of Job Seeker information provided to you and/or other
persons you identify as authorized to receive information regarding a Hiring
Event or a Job Seeker, the Hiring Event location, your attendees at the Hiring
Event, or any literature, signage or other documentation at the event. You are
responsible for accommodating Job Seeker requests or needs during the interview
or application process during the Hiring Event. You represent and warrant that
any data you collect from attendees and share with Indeed is collected in
accordance with local privacy rules. Moreover, you grant to Indeed, its
affiliates, and sublicensees the license to use your name, user name, and/or
trademarks and logos in connection with any User Content or Indeed marketing
materials, or actions by Indeed to promote or publicize such User Content (e.g.
Job Listings) including the use of keywords in third-party internet search
engine. You agree that Indeed may promote your Job Listing or Job Ad through any
method in Indeed’s sole discretion, including but not limited to targeted
advertising or using keywords in third-party internet search engine. You further
acknowledge and agree that Indeed is not responsible for reviewing
qualifications, verifying identification, or otherwise screening Job Seekers
during each Hiring Event and that you are solely responsible for so doing.
2. CANCELLATION
Unless otherwise stated in an insertion order or other agreement to advertise
with Indeed, you may independently cancel online any Ad (for example, any Job Ad
or corresponding Hiring Event) at any time. Cancellation is generally effective
within 24 hours, and you are responsible to pay all charges resulting from
served advertisements during that time period (e.g. any clicks while the
advertisement still appeared on Indeed or Other Websites). However, if you
cancel a Hiring Event, Indeed will still bill you in accordance with any pricing
listed in a separate agreement (or as otherwise agreed upon by you and Indeed),
for RSVPs, clicks, applies or impressions accrued while the Job Ad for that
Hiring Event was on the Site, and any platform fee, if applicable. Indeed may
reach out to Job Seekers to communicate your Hiring Event cancellation.
Indeed may cancel the Ads Program or these IAP Terms at any time. Indeed may
modify the Ads Program or these IAP Terms at any time without liability and your
use of the Ads Program after notice that these IAP Terms have changed indicates
acceptance of the updated IAP Terms. Sections 1, 3, 4, 5 and 6 will survive any
expiration or termination of these IAP Terms.
3. PROHIBITED USES
You shall not, and shall not authorize any party to: (a) generate automated,
fraudulent or otherwise invalid impressions or clicks; or (b) cause the under
reporting, or circumvent or prevent the reporting of an application by any
means; or (c) advertise anything illegal or engage in any illegal or fraudulent
business practice in any state or country where your Ad is displayed. You
represent and warrant that (x) all your information is correct and current; (y)
you hold and grant Indeed and Other Websites all rights to copy, distribute and
display your User Content (“Use”); and (z) such Use and websites linked from
your Ads (including Your Services therein) will not violate or encourage
violation of any applicable laws. Violation of these policies may result in
immediate termination of these IAP Terms, restrictions on your account, and/or
termination of your account without notice, and may subject you to legal
penalties and consequences. Indeed or Other Websites may reject or remove any
Ad, and Indeed may disable any Employer’s account, for any or no reason without
notice. Although Indeed may indicate why a job or account has been removed or
disabled, we cannot give every reason why a job or a company may be removed, and
we always retain the right to remove any job, organic or sponsored, if we feel
it is in our interest or our users’ interest. For examples of why Indeed may
reject such Job Ads from Employers, refer to Indeed’s Search Quality Policies.
By submitting your Job Ad or Ad to or through Indeed, you agree that Indeed is
under no obligation to accept, host, or publish your Job Ad or Ad. That decision
is entirely Indeed’s in its sole discretion. The Indeed team responsible for
maintaining the quality of the Site is independent, and its decisions are final
and not subject to review. Indeed may require some Job Ads to be sponsored to
verify the legitimacy of the Job Ad and/or the Employer, to prevent abuse of the
free to post system, to improve our services, or for any other reason in
Indeed’s sole discretion. Indeed may also limit the number of free Job Ads you
are allowed to post at a given time in Indeed’s sole discretion. For example, we
may require you to sponsor the following types of Job Ads: identical jobs posted
in multiple locations, jobs posted with a confidential or generic company name,
jobs that are commission only, hard-to-fill jobs, jobs posted by a staffing
agency, recruitment process outsourcer, or other recruitment-based company, and
any other jobs as determined by Indeed. Additionally, Indeed may choose not to
accept an employer’s XML feed or any Job Ads in an XML feed for any or no
reason. If you are a job board as determined by Indeed, Indeed reserves the
right to include or reject any or all of your Job Ads. By submitting Job Ads to
or through Indeed, you agree that the determination as to whether you are deemed
to be a job board is made by Indeed in its sole discretion, and such decision is
binding, and you agree that Indeed is under no obligation to accept, host, or
publish your Job Ad. That decision is entirely Indeed’s in its sole discretion.
The Indeed team responsible for maintaining the quality of the Site is
independent, and its decisions are final and not subject to review. For examples
of why Indeed may stop accepting such Job Ads from job boards, refer to the Job
Board Inclusion Guidelines. Except as otherwise stated in the Job Board
Inclusion Guidelines, as a job board, you may only post Job Ads on the Site for
your own company; you may not post Job Ads on the Site for your clients and if
you do or attempt to do so, Indeed reserves the right to limit or disable your
account. Indeed further reserves the right to reject any Job Ads which advertise
staffing opportunities or platforms rather than actual jobs. You acknowledge
that inclusion of jobs in violation of these guidelines on the Indeed Site may
harm Indeed and its users.
4. DISCLAIMER AND LIMITATION OF LIABILITY
INDEED’S PROVISION OF THE PROGRAM AND THE SITE IS PROVIDED ON AN “AS IS” AND “AS
AVAILABLE” BASIS. WITH RESPECT TO THE PROGRAM AND YOUR USE THEREOF, INDEED AND
ITS AFFILIATES, AND ITS AND THEIR THIRD-PARTY LICENSORS, DISCLAIM ALL
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION FOR TITLE, NON-
INFRINGEMENT, SERVICE QUALITY, MERCHANTABILITY, AND FITNESS FOR ANY PURPOSE. YOU
USE INDEED, THE SITE, AND THE PROGRAM AT YOUR OWN RISK. INDEED DOES NOT
GUARANTEE THAT THE SITE OR ADS PROGRAM WILL ALWAYS BE UNINTERRUPTED, ERROR FREE,
SAFE, OR SECURE. Indeed and its affiliates, and its and their third-party
licensors, disclaim all guarantees regarding: (i) costs per apply or per click;
costs per impression; or costs per RSVP, click, apply, or impression (ii) RSVP
rates, click through rates, apply rates, or impression rates (including any
estimate of rates provided in an insertion order) (iii) delivery of any
impressions, RSVPs, clicks, or Applies on any Publisher Property or Indeed
Property or Other Website sections of such properties, (iv) clicks, (v) applies,
(vi) Apply Starts, (vii) RSVPs, (viii) impressions, (ix) conversions for any
Creative, (x) reach of an Ad, (xi) targeted users; accuracy or success of any ad
targeting or the size or composition of any audience, (xii) interest in your Job
Listing or Ad, (xiii) attendance at your Hiring Event(s), or (xiv) attendees at
your Hiring Event(s). The aforementioned disclaimers apply regardless of whether
a Job Listing or Ad appears on desktop or mobile. CLICKS ARE ANONYMOUS AND
INDEED HAS NO RESPONSIBILITY FOR CONFIRMING A USER’S IDENTITY. A CLICK ON YOUR
JOB LISTING OR AD DOES NOT GUARANTEE INTEREST IN SUCH JOB LISTING OR AD. AN RSVP
TO YOUR EVENT(S) DOES NOT GUARANTEE INTEREST IN YOUR JOB AD. EXCEPT FOR AMOUNTS
PAYABLE PURSUANT TO SECTION 6 HEREUNDER, AND FOR ANY BREACH BY YOU OF SECTION 1,
TO THE FULLEST EXTENT PERMITTED BY LAW: (a) NEITHER PARTY WILL BE LIABLE UNDER
THESE IAP TERMS FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, EXEMPLARY, PUNITIVE,
OR OTHER DAMAGES WHETHER IN CONTRACT, TORT OR ANY OTHER LEGAL THEORY, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF
ESSENTIAL PURPOSE OF ANY LIMITED REMEDY; AND (b) EACH PARTY’S AGGREGATE
LIABILITY TO THE OTHER UNDER THESE IAP TERMS IS LIMITED TO AMOUNTS PAID OR
PAYABLE TO INDEED BY YOU FOR THE JOB ADS OR ADS GIVING RISE TO THE CLAIM.
5. PAYMENT
You shall be charged in accordance with the pricing listed in a separate
agreement, the Site, or insertion order between you and Indeed.
For Cost per apply and Pay-per-Apply-start, charges are solely based on Indeed’s
Apply or Apply Start measurements. Indeed’s determination of the Apply or Apply
Start count shall be binding. You will be charged upon the earlier of a) your Ad
campaign spending $500.00 or more or b) the beginning of the next calendar month
after you sponsor your Job Ad. If you previously purchased cost-per-click Job
Ads on the same account, you may also be charged once your Job Ad campaign
spends $25.00. You shall be charged based on click count, regardless of whether
you set a total budget.
For IHE, you shall be charged based on clicks, RSVPs, applies or impressions
(distributed within your budget in Indeed’s sole discretion) and platform fee,
if applicable. RSVPs are defined as a user completing the online RSVP form
agreeing to attend your Event featured in any Job Ad. However, an RSVP does not
guarantee that a Job Seeker will attend such Event.
For non-video ads (also known as display ads), impressions are defined as an ad
appearing on a page of the Site or a third party site, including mobile apps,
which page has been presented to a user. For non-video ads as well as video ads,
impressions may be counted differently depending, in part, on the website(s) on
which they appear, since each third party website or service that facilitates
displaying ads on such websites may count impressions differently (Indeed relies
on these third parties for measuring impressions). However, in all cases,
impression does not guarantee that a Job Seeker has viewed an ad. If you are an
Employer using Targeted Ads, your price per impression found on any insertion
order is defined as the cost per 1000 impressions. If your insertion order does
not contain an end date, you will continue to be billed until you contact Indeed
to cancel.
If your Indeed employer account has a credit card on file for the Indeed Ads
Program or any other Indeed service, we will charge that same credit card for
your IHE RSVPs or Targeted Ads, if applicable. Charges are solely based on
Indeed’s click, RSVP, apply, or impression measurements. Indeed’s determination
of number of clicks, RSVPs, applies or impressions shall be binding.
If you are located in the United States, you shall pay all charges in US
dollars. If your billing address is in India, you may only pay all charges in
Indian Rupees. If your billing address is in Brazil, you may only pay all
charges in Brazilian Reais. If your billing address is in the Asia-Pacific
Region*, you may only pay all charges in Singapore Dollars, Australian Dollars,
Japanese Yen, and US Dollars. If your billing address is anywhere else, you may
be able to pay all charges in the following currencies, which you choose when
creating an account: US Dollars, Euros, UK Pounds, Canadian Dollars, Australian
Dollars, Swiss Francs, Mexican Pesos, or Japanese Yen. This choice of currencies
will be fully subject to Indeed’s discretion. Charges are exclusive of all
taxes, including VAT. You are responsible for all taxes as applicable and
appropriate. You are responsible for paying (y) all taxes and government
charges, and (z) reasonable expenses and attorney fees Indeed incurs collecting
late amounts. If you are in Japan, Japanese consumption tax will apply on the
import of all Indeed products and services. You waive all claims relating to
charges unless claimed within 60 days after the charge (this does not affect
your credit card issuer rights).
Charges are solely based on Indeed’s Apply measurements, click measurements, or
impressions measurements. Indeed’s measurements may include measurements from
third-party vendors. Indeed disclaims warranty with respect to measurements
provided by third-party vendors. Indeed’s determination of the number of
Applies, clicks or ITA Brand Impressions shall be binding, even in cases where
this number encompasses measurements provided by a third-party vendor.
Refunds (if any) are at the absolute discretion of Indeed and only in the form
of advertising credit for Indeed Property. If you are removed from Indeed, but
have previously spent on Indeed, you are not entitled to a refund of previously
spent amounts. You acknowledge and agree that any credit card and related
billing and payment information that you provide to Indeed may be shared by
Indeed with companies who work on Indeed’s behalf, such as payment processors
and/or credit agencies, solely for the purposes of checking credit, effecting
payment to Indeed and servicing your account. Indeed may also provide
information in response to valid legal process, such as subpoenas, search
warrants and court orders, or to establish or exercise its legal rights or
defend against legal claims. Indeed shall not be liable for any use or
disclosure of such information by such third parties.
All withholding tax remittances to the government are your sole responsibility
and Indeed shall have no liability whatsoever therefor. Invoices may be provided
to you via electronic mail. To the extent permitted by law, if you have an
unpaid or outstanding invoice or account balance for any Indeed product, Indeed
reserves the right to suspend or terminate your use of that Indeed product as
well as any other Indeed product, including but not limited to those Indeed
product where you do not have an unpaid invoice or account balance.
6. INDEMNIFICATION
You shall indemnify, defend and hold harmless Indeed, its agents, affiliates,
licensors, Partners, and Publishers from any third party claim or liability
(including without limitation reasonable legal fees) arising out of your Ads
Program use, Job Listing, Job Ad, Targeted Ad, User Content, screening or
screener questions, Hiring Event, your use of the Site, or Your Services, or
breach of these IAP Terms.
INDEED RESUME/CV SEARCH PROGRAM TERMS
These Indeed Resume Search Program Terms or Indeed CV Search Program Terms
(collectively, “IRSP Terms”) form a part of, and are incorporated into, the
Indeed Terms of Service (the “Agreement”), and apply to any Employer that
accesses or uses the Indeed Resume Search offering, or that otherwise indicates
its acceptance of these Indeed Resume Search Program Terms. By agreeing to the
Indeed Resume Search Program Terms, you also agree to the Indeed Terms of
Service.
Any capitalized terms that are used but not defined in these IRSP Terms have the
meaning set forth in the Agreement.
1. THE PROGRAM
Use of the Indeed Resume Search Program (“Program”) by an individual who posts
his or her resume on the Site (hereinafter, “Resume Owner”) or Employer on or
through the Site is subject to all applicable Indeed best-practice guidelines,
policies and other terms and conditions made available to you, including through
the Site, on the subscription or plan purchase page, and on the FAQ and
information page(s) for the country you are purchasing a subscription or plan
for, any or all of which may be modified at any time. Purchasing additional
subscriptions or plans, or modifying subscriptions or plans may reset the
monthly billing date for subscriptions or plans associated with your account,
resulting in pro rata charges to account for the new date. If you purchase a new
plan in India during the duration of your current plan, the new plan will begin
after your current plan ends. You shall not use any information obtained from
the Site except for internal use in selecting and contacting Resume Owners,
through Indeed, for purposes of filling your Job Listings. You shall not use the
Indeed Resume Search Program for any directly or indirectly illegal,
discriminatory, or fraudulent purpose. You are solely responsible for your use
of the Program, including but not limited to, how you search for Job Seekers,
who you decide to contact, and any employment related decisions you make.
Contact information provided by Indeed, including any Relay Service email
address, is for your individual use only and may not be shared with any other
person. You are expressly forbidden from using any product or system intended to
extract the information from a Resume, in order to circumvent the Resume contact
system. Use of such system will result in your immediate termination from the
Program. In addition, as a feature of the IRSP, Indeed may send emails to Job
Seekers on your behalf indicating that your Job Listing is potentially a match
for the Job Seeker’s resume. In some circumstances, Indeed may limit the number
and/or frequency of times you may contact a Job Seeker through the Site. For
example, if you contact a Job Seeker, and the Job Seeker does not express
interest or contact you back, you may not be able to contact them again for a
period of time.
IMPORTANT NOTICE : YOU EXPRESSLY AGREE THAT: in purchasing or obtaining access
to the Program, you are paying Indeed the amount indicated on the Site for the
purpose of Indeed facilitating your contact with a Resume Owner by sending a
message to the email address that the relevant Resume Owner has provided to
Indeed, or by connecting you via phone call to the number provided by the Resume
Owner. Your use of the Program is subject to all Indeed Site Rules and policies,
including the Indeed Privacy Policy and any policies pertaining to Relay
Services. Indeed does not guarantee that the email address is still in use, that
such message will be received, that such message will be read, that such message
will be acted upon by any potential Resume Owner, or that any Resume Owner’s
resume or information thereof is valid, accurate or complete in any respect.
Indeed may return different results for the same resume search query and has
full discretion with respect to the resumes or profiles it presents in response
to any particular search. Indeed does not allow its Program, including but not
limited to, resume contact service to be used in a spam like manner, and you
expressly agree not to use the Program service in such manner. Indeed defines
“spam like manner” as sending requests for job positions to persons who are, as
indicated by Indeed experience and/or Resume Owner behavior and reaction,
unsuited for the role or who have indicated that such requests are unwanted.
Indeed reserves the right to disable Indeed Resume Search contact service for
any user who, in Indeed’s sole discretion, violates these IRSP Terms, including
the foregoing term. We reserve the right to drop any message, including without
limitation dropping any message with an .ade, .adp, .bat, .chm, .cmd, .com,
.cpl, .exe, .hta, .ins, .isp, .jar, .jse, .lib, .so, .dll, .lnk, .mde, .msc,
.msp, .mst, .pif, .scr, .sct, .shb, .sys, .vb, .vbe, .vbs, .vxd, .wsc, .wsf,
.wsh, or .zip attachment or any other attachment containing scripts, macros, or
other code, or other messages that Indeed suspects to be malicious or spam, or
for any or no reason. The only acceptable use of the IRSP is for you to contact
a Resume Owner through Indeed regarding a Job Listing or potential employment.
No other uses of the IRSP are permitted. Scraping the Indeed Resume Search
database, which may include any Job Seeker Resume, or using the Indeed Resume
Search database for any other purpose except as allowed will result in legal
action being taken against you. We may in our sole discretion place limits on
your ability to run searches using Resume Search if we suspect that your use may
adversely affect Indeed’s system, you are using the Resume Search in a malicious
or objectionable manner, or you have violated this Agreement. Additionally, if
you are a competitor of Indeed (including but not limited to any job aggregation
website or any job posting websites) you may not use the Indeed Resume Search
database to contact a Resume Owner for the purpose of sending them a job offer
from your clients, and any such competitive use of the Indeed Resume Search
database may result in Indeed blocking you from the Site, blocking you from
contacting Resume Owners, and blocking your contact emails to those resume
owners without notice and you consent to the same. Indeed may limit the number
of devices each account is logged into. Except for plans in certain markets,
such as India, where you have the option to assign additional seats to a plan,
each Resume subscription or plan is solely for the individual use of the person
to whom it is assigned, and may not be shared with other users. If you have a
plan in India, you agree that adding seats to the plan does not add additional
contacts to the subscription plan; if you add a seat on a day after the
subscription plan has started, the price you pay for that seat is prorated,
however, the number of contacts remains unaffected. For plans in India, once the
time period on your subscription plan expires, so will any remaining contacts;
no unused contacts will carry over to your new plan.
In the event phone numbers are provided by the Job Seeker in the resume, Indeed
does not guarantee their validity and can not confirm whether such numbers are
landlines or cell phones. You agree to call Job Seekers regarding relevant job
opportunities only. It is your sole responsibility to comply with all TCPA
guidelines, as well as other laws against automated telephone dialling systems
or laws governing phone or mobile communications in your applicable
jurisdiction.
Information contained in Job Seeker resumes is self-reported by Job Seekers, may
be outdated or inaccurate, and is not verified by Indeed. Any filtering,
sorting, matching, or ranking tools available to you as part of the Resume
Search Program rely on this Job Seeker-provided information and/or information
you provide to Indeed about your job requirements or preferences. The appearance
of a given Job Seeker’s resume in search results or as a match is not a
guarantee that the Job Seeker has the attributes or experience you have selected
or that they would be interested in a job. When you use the Program, Indeed does
not guarantee that you will see desirable, or any, search results in response to
each query or that you will see desirable, or any, daily matches. You are solely
responsible for determining or verifying any Job Seeker provided information,
including whether a Job Seeker has a certain license, certification, or security
clearance.
You agree that Indeed may update, modify, or discontinue the Resume Search
Program at any time and in our sole discretion and without liability to you. You
agree and acknowledge that the Program pricing and offerings are subject to
change.
2. CANCELLATION
Once you have requested that Indeed contact a Resume Owner, you may not revoke
such request. Cancellation of your use of the IRSP shall be in accordance with
any cancellation policies listed on the Site.
Indeed reserves the right to cancel any subscription at any time and for any or
no reason. Indeed may immediately cancel the Program or these IRSP Terms at any
time upon notice. Indeed may modify the Program or these IRSP Terms at any time
without liability and your use of the Program after notice that the Program or
these IRSP Terms have changed indicates acceptance of the updated IRSP Terms.
Sections 1, 3, 4, 5 and 6 will survive any expiration or termination of these
IRSP Terms.
3. YOUR INFORMATION
You represent and warrant that all information you provide to Indeed is correct
and current. You represent to Indeed that you are an Employer interested in
considering the Resume Owner as a potential employee.
4. DISCLAIMER AND LIMITATION OF LIABILITY
INDEED’S PROVISION OF THE PROGRAM AND THE SITE IS PROVIDED ON AN “AS IS” AND “AS
AVAILABLE” BASIS. WITH RESPECT TO THE PROGRAM AND YOUR USE THEREOF, INDEED AND
ITS AFFILIATES, AND ITS AND THEIR THIRD-PARTY LICENSORS, EXPRESSLY DISCLAIM ALL
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY THAT
ANY EMAIL ADDRESS THAT HAS BEEN PROVIDED TO INDEED IS VALID, THAT ANY EMAIL SENT
BY INDEED AT YOUR REQUEST WILL REACH THE INTENDED RECIPIENT, THAT ANY INTENDED
RECIPIENT OF ANY SUCH EMAIL WILL READ SUCH EMAIL, OR THAT ANY SUCH INTENDED
RECIPIENT WILL ACT UPON SUCH EMAIL. FURTHER, INDEED AND ITS AFFILIATES, AND ITS
AND THEIR THIRD-PARTY LICENSORS, EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY THAT ANY RESUME IS AVAILABLE
OR VIEWABLE AT ANY PARTICULAR TIME, OR THAT ANY RESUME DESCRIBES AN APPLICANT’S
SKILLS, QUALIFICATIONS, OR ABILITIES. INDEED AND ITS AFFILIATES, AND ITS AND
THEIR THIRD-PARTY LICENSORS, EXPRESSLY DISCLAIM ALL OTHER WARRANTIES INCLUDING
WITHOUT LIMITATION FOR NON-INFRINGEMENT, TITLE, SERVICE QUALITY,
MERCHANTABILITY, AND FITNESS FOR ANY PURPOSE. YOU USE INDEED, THE SITE, AND THE
PROGRAM AT YOUR OWN RISK. INDEED DOES NOT GUARANTEE THAT THE SITE OR PROGRAM
WILL ALWAYS BE ERROR FREE, SAFE, OR SECURE.
EXCEPT FOR AMOUNTS PAYABLE PURSUANT TO SECTION 6 HEREUNDER AND FOR ANY BREACH BY
YOU OF SECTION 1, TO THE FULLEST EXTENT PERMITTED BY LAW: (a) NEITHER PARTY WILL
BE LIABLE UNDER THESE IRSP TERMS FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT,
EXEMPLARY, PUNITIVE, OR OTHER DAMAGES WHETHER IN CONTRACT, TORT OR ANY OTHER
LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND
NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY; AND (b)
EACH PARTY’S AGGREGATE LIABILITY TO THE OTHER UNDER THESE IRSP TERMS IS LIMITED
TO AMOUNTS
5. PAYMENT
You shall be charged if, and as, indicated by the Site. Upon your request,
Indeed may in its sole discretion pause your subscription or plan and associated
cost, and upon Indeed unpausing the subscription or plan, it will continue for
the remaining term until it expires and automatically renews. Details regarding
the resume subscription plan are available on the Site. If your billing address
is in the United States, you shall pay all charges in US Dollars. If your
billing address is in India, you may only pay all charges in Indian Rupees. If
your billing address is in Brazil, you may only pay all charges in Brazilian
Reais. If your billing address is in the Asia-Pacific Region*, you may only pay
all charges in Singapore Dollars, Australian Dollars, Japanese Yen, and US
Dollars. If your billing address is anywhere else, you may be able to pay all
charges in the following currencies, which you choose when creating an account:
US Dollars, Euros, UK Pounds, Canadian Dollars, Australian Dollars, Swiss
Francs, Mexican Pesos, or Japanese Yen. This choice of currencies will be fully
subject to Indeed’s discretion. Charges are exclusive of taxes, including VAT.
You are responsible for all taxes as applicable and appropriate. You are
responsible for paying (y) all taxes and government charges, and (z) reasonable
expenses and attorney fees Indeed incurs collecting late amounts. If you are in
Japan, Japanese consumption tax will apply on the import of all Indeed products
and services. You waive all claims relating to charges unless claimed within 60
days after the charge (this does not affect your credit card issuer rights).
PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY
USED PERIODIC ALLOTMENTS UNDER THE APPLICABLE RESUME SUBSCRIPTION OR PLAN.
Following any cancellation, however, you will continue to have access to the
service through the end of your current billing period. Refunds (if any) are at
the absolute discretion of Indeed and only in the form of credit for Indeed
services. You acknowledge and agree that any credit card and related billing and
payment information that you provide to Indeed may be shared by Indeed with
companies who work on Indeed’s behalf, such as payment processors and/or credit
agencies, solely for the purposes of checking credit, effecting payment to
Indeed and servicing your account. Indeed may also provide information in
response to valid legal process, such as subpoenas, search warrants and court
orders, or to establish or exercise its legal rights or defend against legal
claims. Indeed shall not be liable for any use or disclosure of such information
by such third parties. All withholding tax remittances to the government are
your sole responsibility and Indeed shall have no liability whatsoever
therefore. Invoices may be provided to you via electronic mail, unless otherwise
specified by Indeed. Except for plans in India, if you purchase a subscription
or plan, you acknowledge and agree that your subscription or plan will
automatically renew and Indeed will charge you on a recurring basis until you
cancel your subscription or plan and such cancellation goes into effect, which
may not be until the next billing cycle. Pausing your subscription or plan does
not cancel it. Your subscription will continue to automatically renew after
being unpaused. The applicable billing cycle (e.g. monthly or annual, etc.) will
depend upon the terms agreed upon.
6. INDEMNIFICATION
You shall indemnify, defend and hold harmless Indeed, its agents, affiliates,
and licensors from any third-party claim or liability (including without
limitation reasonable legal fees) arising out of your use of the Indeed Resume
Search Program, including but not limited to, how you conduct the search, any
contact you have with the recipient (or intended recipient), any email you
request to be sent pursuant to these IRSP Terms, any phone call or text message
you make to a recipient, and activities of any third party service provider you
engage to facilitate your sourcing activities through the Indeed Resume Search
Program, such as an Applicant Tracking System.
INDEED ASSESSMENTS TERMS
These Indeed Assessments terms (“IA Terms”) form a part of, and are incorporated
into, the Indeed Terms of Service. By accessing or using Indeed Assessments as
an Employer in any way, or by registering as an Employer on Indeed Assessments,
or by otherwise accepting these IA Terms, you agree to these IA Terms and to the
Indeed Terms of Service (the “Agreement”). Any capitalized terms that are used
but not defined in these IA Terms have the meaning set forth in the Agreement.
1. INTRODUCTION
Indeed Assessments is an online tool for the provision and review of assessments
which are selected by Employers (“Assessments”) in order to request responses
from Job Seekers (“Responses”) through the Site. “Assessments” include any
assessment offered or published by Indeed and/or third party assessment
providers that you may choose to send to a Job Seeker through Indeed.
2. ASSESSMENTS
You agree that any Assessment sent by Indeed to a Job Seeker is done so at your
sole request, and you represent and warrant that you have that Job Seeker’s
consent for Indeed to contact that Job Seeker for the purpose of transmitting
the Assessment(s) you have selected. You also acknowledge that once you have
requested that Indeed transmit your Assessment to a Job Seeker, that request
cannot be canceled. Indeed does not guarantee that any Job Seeker will receive,
access, read or respond to any Assessment, or that there will be no mistakes in
the transmission of the data. However, Indeed may alert you when any of the
above events occur.
You agree you have made the determination to use Indeed Assessments as part of
your application process, and that the types of questions asked in any
Assessment or bundle of Assessments you send to a Job Seeker are solely being
asked by you and are not being asked by Indeed. Except for third party
Assessments, Indeed offers Assessments solely in its capacity as a developer and
publisher. You agree you are solely responsible for the use of Assessments and
Responses in compliance with the law, including the Fair Credit Reporting Act
and similar state statutes. You are solely responsible for your use of Indeed
Assessments, including without limitation any results which are considered to
have a “disparate impact.” You further agree that you are solely responsible for
offering alternative methods of screening, if so required by the Americans with
Disabilities Act or any other equivalent or similar law. You acknowledge that
Indeed may, but is not obligated to, provide a means by which Job Seekers may
request such an alternative method or other accommodation from you. While Indeed
is guided by WCAG 2.1, Level AA in our efforts to design and develop accessible
offerings, as outlined in the accessibility statement, each disability is unique
and Indeed does not warrant that the method of delivery of any Assessment
question is compliant with the Americans with Disabilities Act or any equivalent
or similar law.
You are the sole party to determine which Assessment to send to any Job Seeker.
You agree that an Assessment is only designed to evaluate a particular
knowledge, skill, or ability. It does not evaluate a Job Seeker’s qualification
for any job nor their ability to safely perform a job. Whether a particular
skill is relevant to a job, or whether a Job Seeker is qualified or appropriate
for a job, is decided solely by you. You agree to use an Assessment in
combination with other selection and hiring processes to measure only those
knowledge, skills or abilities and/or other characteristics that are 1)
job-related and 2) required for a candidate’s first day on the job. Indeed
reserves the right to change any Assessment or the questions asked within an
Assessment at any time, for any or no reason, including but not limited to
quality control.
Sending an Assessment to a Job Seeker does not guarantee a Response or any
further communication or action by any Job Seeker. You consent to your
Assessment and any other communications sent through Indeed Assessments being
processed and analyzed by Indeed according to this Agreement and Indeed’s
Privacy Policy.
3. RESPONSES
You understand that Job Seekers provide a Response to an Assessment at their
sole discretion. After a Job Seeker has provided a Response, You will be able to
use the Indeed Assessments platform to review the Response. In the case of a
third party Assessment, you may only be able to view limited information, such
as a link to the final result of the Assessment. A Job Seeker may also have the
option to select an Assessment and associate the Response with their Indeed
Profile, which will be visible to Employers in accordance with our Terms. If
there are multiple versions of the same Assessment, the Response percentile for
any Job Seeker will be determined only in relation to other Responses to the
same version of that Assessment. Assessments created, published, or administered
by third parties other than Indeed are scored in accordance with the scoring
rubrics as determined solely by such third parties.
As an Employer you are the sole party to determine whether a Response, including
but not limited to a result, indicates a qualified Job Seeker. You may instruct
Indeed to send out rejection notices if the Job Seeker has not responded to
Assessments in a manner acceptable to you, and you acknowledge that Indeed has
no discretion in the transmission of these rejections. As the employer, you are
the sole party to determine whether to offer a Job Seeker the opportunity to
retake any Assessment that you sent or update or modify their Response.
You acknowledge and agree that Responses are only provided on the condition that
you use them responsibly and legally as part of your hiring process, which
includes considering any other relevant information about the Job Seeker. Indeed
may display excerpts from or summaries of Responses in other products such as
Indeed Resume. These summaries are for convenience only and are not to be used
in lieu of the full Response in context. You agree not to rely solely on such
excerpts or summaries when making a hiring decision regarding any Job Seeker.
4. RULES FOR USING INDEED ASSESSMENTS
As an Employer, you represent and warrant that you shall not access or use
Indeed Assessments for any directly or indirectly illegal, discriminatory, or
fraudulent purpose. You shall not create or send any Assessment which is
directly or indirectly illegal, discriminatory, fraudulent, threatening,
abusive, libelous, defamatory, obscene, or otherwise objectionable, or that
contains sexual, ethnic, racial or other discriminating slurs, or that contains
no relevant or constructive content. You shall not create or send any Assessment
containing proprietary information, trade secrets, confidential information,
advertisements, solicitations, chain letters, pyramid schemes, investment
opportunities, or other unsolicited commercial communication (except as
otherwise expressly permitted by us in writing).
Indeed Assessments is not a tool to ask for sensitive personal data from Job
Seekers. Employers may not create or send any Assessment which seeks highly
confidential personal information from Job Seekers, such as bank account or
credit card information, online account information, social security numbers (or
similar counterparts outside the United States of America), health information,
or other categories of personal data subject to data breach notification
requirements in any country.
An Employer who receives an accommodation request through Indeed Assessments
must provide an accommodation to the extent required by applicable law, and
further must provide evidence of compliance to Indeed immediately upon request.
Any failure to fulfill these obligations is a material breach of this Agreement
and Indeed may immediately terminate your account and your access to Indeed
Assessments with no further obligation to you. You agree to defend and indemnify
Indeed from any claims arising from your failure to comply with this section.
You understand and agree that Indeed does not have any obligation to screen any
Assessment or Response, or to publish any Assessment or Response on the Site,
and may exclude or remove any Assessment or Response from the Site for any or no
reason without liability or notice.
5. INDEED’S ROLE
Indeed does not act as an employment agency by offering the Indeed Assessments
tool. By using Indeed Assessments, you acknowledge and agree that Indeed is not
procuring employees for Employers or procuring opportunities to work for Job
Seekers. Indeed merely provides a tool enabling Employers and Job Seekers to
exchange Assessments and Responses as they determine. The sole responsibility
for the content of any Assessment or Response, any decision to proceed or not to
proceed with interviews or offers, any issues arising from an acceptance or
denial of employment, and any other issues arising from the use of Indeed
Assessments, is solely with Employers or Job Seekers as applicable.
Indeed cannot confirm the information submitted by any Job Seeker, or other
user, including the identity of any user. Indeed does not inquire into the
backgrounds of Job Seekers or attempt to verify the statements of Job Seekers.
You are responsible for conducting any background checks, reference checks, or
other due diligence that you may require before making an offer of employment to
a Job Seeker. You are responsible for complying with all laws and regulations
relating to the intended employment of any Job Seeker. Further, for any skill
area in which formal licenses or certifications may exist, Assessments do not
act as a substitute for such license or certification and do not speak to
whether a Job Seeker is qualified for or has such a license or certification. It
is the Employer’s sole responsibility to determine what licenses or
certifications are required for their job and whether a Job Seeker has such
license or certification. Indeed also makes no statement as to whether a
particular skill is necessary for a job and it is an Employer’s sole
responsibility to make such a determination (or seek appropriate legal counsel
to do so), in accordance with the EEOC regulations or other applicable laws.
Indeed is not a party to, third party beneficiary of, or liable for, any
agreements, offers, or promises between an Employer and Job Seeker, regardless
of whether Indeed receives a fee from the Employer in connection with the
transaction. Indeed will not be liable for any costs or damages arising out of
or related to such transaction.
Indeed assumes no responsibility, and disclaims all liability, for the content,
accuracy, validity, completeness, legality, reliability, or availability of the
Site, the Indeed Assessments tool, and any Assessment or Response.
6. FEES
Indeed Assessments is currently free for Employers. Indeed may, in its sole
discretion and at any time, end Employers’ free use of Indeed Assessments and
begin to charge Employers to use Indeed Assessments as a standalone product or
in conjunction with an Employer’s use of any other Indeed product.
7. CONFIDENTIALITY
You agree to keep all information gained from using Indeed Assessments
confidential. You agree that (1) you will use any content submitted by Job
Seekers only in accordance with applicable privacy and data protection laws; (2)
you will not disclose the names or identities or share the profile of any Job
Seekers outside of your recruiting or hiring department; and (3) you will take
appropriate physical, technical and administrative measures to protect content
you obtain through use of Indeed Assessments from loss, misuse, unauthorized
access, disclosure, alteration or destruction.
8. DISCLAIMER AND LIMITATION OF LIABILITY
INDEED ASSESSMENTS AND ALL MATERIALS, INFORMATION, ASSESSMENTS, RESPONSES,
PRODUCTS, AND SERVICES AVAILABLE ON OR THROUGH INDEED ASSESSMENTS, ARE PROVIDED
ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH NO WARRANTIES WHATSOEVER, EITHER
EXPRESS OR IMPLIED. INDEED EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING
WITHOUT LIMITATION ANY WARRANTY THAT ANY ASSESSMENT OR RESPONSE, INCLUDING BUT
NOT LIMITED TO A RESULT, THAT HAS BEEN PROVIDED TO INDEED IS VALID OR ACCURATE,
THAT ANY ASSESSMENT OR RESPONSE ACCURATELY OR COMPREHENSIVELY EVALUATES A
PARTICULAR SKILL OR IS RELATED TO ANY JOB REQUIREMENT, THAT ANY COMMUNICATION
(INCLUDING WITHOUT LIMITATION ASSESSMENTS AND RESPONSES) WILL REACH THE INTENDED
RECIPIENT, THAT THE INTENDED RECIPIENT OF THE COMMUNICATION SENT AT YOUR REQUEST
WILL READ IT, OR THAT THE INTENDED RECIPIENT OF YOUR COMMUNICATION WILL ACT UPON
IT. INDEED EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES INCLUDING WITHOUT LIMITATION
NONINFRINGEMENT, TITLE, SERVICE QUALITY, MERCHANTABILITY, AND FITNESS FOR ANY
PURPOSE. INDEED DISCLAIMS ANY WARRANTY THAT INDEED ASSESSMENTS WILL BE
ERROR-FREE OR UNINTERRUPTED OR THAT ALL ERRORS WILL BE CORRECTED. YOU USE
INDEED, THE SITE, AND INDEED ASSESSMENTS AT YOUR OWN RISK. INDEED DOES NOT
GUARANTEE THAT THE SITE OR INDEED ASSESSMENTS WILL ALWAYS BE ERROR FREE, SAFE,
OR SECURE.
EXCEPT FOR YOUR BREACH OF SECTION 7 (CONFIDENTIALITY) OR INDEMNIFICATION AMOUNTS
PAYABLE HEREUNDER, TO THE FULLEST EXTENT PERMITTED BY LAW: (a) NEITHER PARTY
WILL BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, EXEMPLARY, PUNITIVE, OR
OTHER DAMAGES WHETHER IN CONTRACT, TORT OR ANY OTHER LEGAL THEORY, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF
ESSENTIAL PURPOSE OF ANY LIMITED REMEDY; AND (b) EACH PARTY’S AGGREGATE
LIABILITY TO THE OTHER IS LIMITED TO AMOUNTS PAID OR PAYABLE TO INDEED BY YOU.
9. INDEMNIFICATION
You agree to defend, indemnify and hold harmless Indeed from and against any and
all claims, damages, obligations, losses, liabilities, costs or debt, and
expenses (including but not limited to attorney’s fees) arising from: (a) your
violation of any term of this Agreement; (b) your use of, and access to, Indeed
Assessments or the Site; (c) your loss of, or disclosure of, information gained
from using Indeed Assessments or the Site; (d) your violation of any applicable
laws or regulations, including but not limited to the Fair Credit Reporting Act,
any applicable employment, equality, or discrimination laws, and any applicable
data protection or privacy laws (this includes any claims that Indeed as your
agent violated any such laws); (e) your violation of any third party right,
including without limitation any copyright, property, or privacy right; (f) any
claim that your content caused damage to a third party; (g) your decision to
add, create, or use an Assessment, including, but not limited to, a hiring
event, scheduled interview, or as part of a job application; or (h) your actions
as an Employer, including without limitation doing or not doing the following:
screening, hiring, promoting, or demoting any employee or Job Seeker. You also
agree that you have a duty to defend Indeed against such claims. You agree that
this indemnity extends to requiring you to pay for Indeed’s reasonable
attorneys’ fees, court costs, settlements and disbursements. This defense and
indemnification obligation will survive this Agreement and your use of Indeed
Assessments.
10. TERMINATION
Indeed may suspend Indeed Assessments, the Site, your account, or any other
provision of tools to you, and we may terminate this Agreement with you, at our
sole discretion, at any time, with or without notice. If you wish to terminate
this Agreement, you may do so by notifying Indeed at any time and closing your
account. All provisions of this Agreement which by their nature should survive
termination shall survive termination, including without limitation, ownership
provisions, warranty disclaimers, indemnity and limitations of liability.
INDEED API TERMS
These Indeed API terms (“API Terms”) form a part of, and are incorporated
into, the Indeed Terms of Service, and apply to anyone who accesses or uses an
Application Programming Interface created or maintained by Indeed (“API”) or
related documentation (“Documentation”), develops any application that
communicates or interoperates with any API, the Site, or any Indeed service
(“Application”), or who otherwise indicates acceptance of these API Terms.
By accessing or using any API or Documentation or by otherwise accepting these
API Terms, you agree to these API terms and to the Indeed Terms of Service (the
“Agreement”), including the terms associated with any Indeed service you are
using, and all of Indeed’s policies, including the Indeed Privacy Policy
and Cookie Policy. Any capitalized terms that are used but not defined in these
API Terms have the meaning set forth in the Agreement.
1. THE APIS
Indeed may provide you with access to one or more APIs, as well as any
accompanying Documentation, solely for your internal business use in developing
and using Applications or for Indeed to process and analyze submitted
information and behavioral data in accordance with the Indeed Privacy Policy.
Indeed assumes no responsibility and disclaims any and all liability for the
accuracy, content, completeness, legality, reliability, operability or
availability of information or material on or through any API. For the most up
to date and accurate information, use the Site directly.
Your license is subject to and conditioned on your compliance with all terms and
conditions set forth in the Agreement, and it is revocable, non-exclusive,
non-transferable, and non-sublicensable. No implied license is granted. Indeed
reserves all rights that are not expressly granted by this Agreement.
You may develop an Application that interoperates with an Indeed API for the use
of your employees or independent contractors for your internal business purposes
(“End Users”). Your and End Users’ use of an API or Application to access the
Site or any Indeed App is subject to the applicable Terms of Service for the
Site or Indeed App, and you agree to require your End Users to accept and comply
with such Terms of Service as well as these API Terms. You agree that you will
be responsible for your End Users’ use of your Application and any API. It is
also you and your End Users’ responsibility to regularly review any Indeed App
or the Site in order to obtain the most up-to-date information (including, but
not limited to, explanations about how features work, disclaimers and
disclosures regarding the services provided, method for charging) about Indeed’s
products and services. By using an Application or Applicant Tracking System
(“ATS”) via an API, rather than directly using the Site or an Indeed App, you
agree to all information provided on the Site or an Indeed App. Use of an
Application or ATS via an API, rather than direct use of the Site or an Indeed
App, shall not excuse any lack of information or understanding about Indeed’s
products and services, where that information is otherwise provided on the Site
or an Indeed App.
You agree that Indeed may monitor your and End Users’ use of any API and may
process and analyze submitted information and behavioral data in accordance with
the Indeed Privacy Policy. This monitoring may include Indeed accessing and
using your Application. You will not interfere with this monitoring. Indeed may
use any technical means to overcome such interference. You agree that when you
or End Users’ use an ATS via an API, such ATS may access, monitor, process, or
analyze submitted information and behavioral data.
You agree to promptly notify Indeed in advance of your decision to discontinue
use of any APIs that allow Indeed to process and analyze submitted information
and behavioral data.
Indeed reserves the right to place limits on access to any API (including
without limitation the number of calls or requests), and monitor usage of the
APIs to enforce these limits, in its sole discretion. Such limits may be
detailed in the Documentation or otherwise communicated to you by Indeed.
By using Indeed’s API you understand and agree to periodic audits of your usage.
Indeed will request, and you will provide (or cause your agent to provide), your
data usage metrics in order for Indeed to review. If Indeed finds you have
violated these guidelines, your use of Indeed’s API may be restricted or
terminated.
Indeed may update, modify or discontinue the API at any time and in our sole
discretion and without liability to you, and may require you to obtain and use
the most recent version. You are required to update your Application accordingly
at your sole expense. You acknowledge that Indeed’s update to an API may
adversely affect how your Application communicates with the Site or an Indeed
App, and you agree that Indeed will have no liability therefrom. Your use of an
API after an update by Indeed constitutes acceptance of the update. Indeed
reserves the right to develop products or services that are similar to, or may
compete with, any Application.
2. RESTRICTIONS
Accessing and using the Site or any Indeed App through an API is subject to the
Site Rules, these API Terms, and any additional rules, guidelines, and policies
made available by Indeed. Such additional rules, guidelines, or policies may be
detailed in the Documentation (including in the Indeed Developer Portal), these
API Terms, or otherwise communicated to you by Indeed. For example, by using the
Indeed Apply API in connection with your Job Listings, you agree not to require
or otherwise burden a Job Seeker to submit a duplicate application through other
means if that Job Seeker already applied to your Job Listing using Indeed Apply.
You further agree to accurately describe to a Job Seeker what information and
data you collect from and about that Job Seeker when they apply to your job
using Indeed Apply, including how you handle and share such information and
data. You also agree to honor a Job Seeker request for their information and
data that you collect in connection with any API. Further, by using the Indeed
Apply API, you agree to use HTTPS POST URL(s).
You agree to do all the following in connection with your access and use of any
API or development or use of any Application: (a) comply with the Agreement, the
API terms, the Site Rules, all applicable laws, rules, and regulations, and all
guidelines, standards, and requirements that may be made availble to you by
Indeed (including those stated in the Indeed Developer Portal); (b) monitor the
use of your Applications for any activity that violates these API terms; (c)
promptly restrict any End Users who violate these API Terms from further use of
your Application; and (d) promptly notify Indeed of any violation of these API
Terms by you or End Users.
You agree that neither you, your Application, nor your End Users, will do any of
the following in connection with your access or use of any API or development or
use of any Application: (a) violate any Site Rule or other rule or policy
pertaining to the Site, or any applicable law or regulation; (b) copy,
duplicate, modify, or create derivative works of an API, in whole or in part;
(c) reverse engineer, disassemble, decompile, decode, adapt, or otherwise
attempt to derive or gain access to any source code component of any API; (d)
remove any proprietary notices from any materials available through any API; (e)
make an API or Application available to a third party except as permitted by a
written agreement with Indeed; (f) circumvent any limits on API access imposed
by Indeed; (g) scrape, build databases, or otherwise create permanent copies of
any User Content, except as expressly permitted by the Documentation or Indeed;
or (h) modify, misrepresent, or otherwise manipulate data provided by any API.
When reporting Indeed data provided by any API, you agree to accurately
represent such data. You agree that such data shall not include: (a) blended
third-party fees, including fees from the entity calling the API; (b) data from
third parties such as other advertising providers; or (c) sponsored data blended
with organic data. If using an API to provide Indeed services to an Employer,
you agree to provide accurate reporting to the Employer about the services
obtained through the use of the API and the value that the services provided
represent. You agree to report data to Employers in an organized and digestible
manner that allow Employers to filter and sort categories of data such as
clicks, apply starts, media spend, and other metrics.
You agree to provide and adhere to a Privacy Policy for your Application that
accurately describes to End Users and/or Job Seekers what user information you
collect and how you use and share such information with Indeed and other third
parties. You further agree to protect all such information in accordance with
applicable laws, and not to access or use such information (especially personal
data) except as required to provide Indeed services to an Employer through your
Application.
If you use or access any Indeed API or Documentation to provide Indeed services
to an Employer, you acknowledge and agree that you will not access personal data
(as defined by applicable Data Protection law) to provide Indeed services to an
Employer. However, if you have received personal data from Indeed that is not
required to provide Indeed services to an Employer, you shall notify Indeed and
return or destroy such personal data (as instructed by Indeed). Should you and
Indeed agree that you will process personal data in connection with providing
Indeed services, your general responsibilities (regarding the nature and purpose
of access, security controls and protocols, international transfer of data,
etc.) will be set forth in a Data Processing Addendum.
3. ACCESS AND API KEY
You agree to only access an API by the means described in its Documentation. To
call or otherwise access or use an API, Indeed requires that you follow its
registration and implementation process, including providing information about
your Application and a current contact person with whom Indeed can communicate
with about your Application or API access and use. Indeed requires that you use
a password, key or other security device to access an API (“API Key”).
Instructions for obtaining an API Key are included in the applicable
Documentation. You are responsible for all access to and use of the API under
your API Key. You agree to maintain the confidentiality and security of your API
Key, to not share it with any third party, and use it only in compliance with
these API Terms. You will not misrepresent or mask either your identity or your
Application’s identity. The decision to grant you API access or access to an API
Key is entirely in Indeed’s sole discretion. Indeed may restrict or terminate
your API access or API Key at any time.
4. INTELLECTUAL PROPERTY
You understand and acknowledge that Indeed or its affiliates, or its or their
licensors, owns all right title and interest to the API, the Site, and Indeed
Apps, and all proprietary rights associated therewith. Indeed reserves all
rights not specifically granted herein. You shall not modify any copyright
notices, proprietary legends, any trademark and service mark attributions, any
patent markings, or other indicia of ownership on the materials accessed through
the API, other than your User Content.
If you provide feedback or suggestions about our APIs, then we may use such
information without obligation to you.
You acknowledge that User Content as defined in the Agreement may be available
via the APIs, and that User Content is the sole responsibility of the person who
provided it to Indeed.
5. DISCLAIMER AND LIMITATION OF LIABILITY
THE SITE, APIS, AND DOCUMENTATION ARE PROVIDED “AS IS,” WITH NO WARRANTIES
WHATSOEVER, EITHER EXPRESS OR IMPLIED. INDEED AND ITS AFFILIATES, AND ITS AND
THEIR THIRD-PARTY LICENSORS, EXPRESSLY DISCLAIM TO THE FULLEST EXTENT PERMITTED
BY LAW ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE,
INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, TITLE, SERVICE
QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY
RIGHTS. INDEED AND ITS AFFILIATES, AND ITS AND THEIR THIRD-PARTY LICENSORS,
DISCLAIM ANY WARRANTIES REGARDING THE SECURITY, RELIABILITY, TIMELINESS, AND
PERFORMANCE OF THE APIS AND DOCUMENTATION, AND ALL MATERIALS, INFORMATION,
ADVICE, JOB LISTINGS, USER CONTENT, PRODUCTS AND SERVICES AVAILABLE ON OR
THROUGH ANY API. INDEED AND ITS AFFILIATES, AND ITS AND THEIR THIRD-PARTY
LICENSORS, DISCLAIM ANY WARRANTIES FOR SERVICES OR GOODS RECEIVED THROUGH ANY
API. INDEED AND ITS AFFILIATES, AND ITS AND THEIR THIRD-PARTY LICENSORS, DO NOT
GUARANTEE THAT THE SITE, APIS, DOCUMENTATION, AND ALL MATERIALS, INFORMATION,
ADVICE, JOB LISTINGS, USER CONTENT, PRODUCTS AND SERVICES AVAILABLE ON OR
THROUGH ANY API WILL ALWAYS BE UNINTERRUPTED, ERROR FREE, SAFE, OR SECURE.
YOU UNDERSTAND AND AGREE THAT YOU ACCESS AND USE AN INDEED API AT YOUR OWN
DISCRETION AND RISK. YOU UNDERSTAND AND AGREE THAT YOU WILL BE SOLELY
RESPONSIBLE FOR ANY DAMAGES TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS
FROM ANY SUCH ACCESS OR USE.
YOU UNDERSTAND AND AGREE THAT YOU CREATE AN APPLICATION AT YOUR OWN DISCRETION
AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO YOUR OR ANY
OTHER PERSON’S COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM YOUR
APPLICATION.
EXCEPT FOR AMOUNTS PAYABLE PURSUANT TO SECTION 8 HEREUNDER AND FOR ANY BREACH BY
YOU OF SECTION 1, TO THE FULLEST EXTENT PERMITTED BY LAW: (a) NEITHER PARTY WILL
BE LIABLE UNDER THESE API TERMS FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT,
EXEMPLARY, PUNITIVE, OR OTHER DAMAGES WHETHER IN CONTRACT, TORT OR ANY OTHER
LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND
NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY; AND (b)
EACH PARTY’S AGGREGATE LIABILITY TO THE OTHER UNDER THESE API TERMS IS LIMITED
TO AMOUNTS PAID OR PAYABLE TO INDEED BY YOU FOR THE INDEED SERVICE GIVING RISE
TO THE CLAIM.
6. PAYMENT
Unless you have a separate written agreement with Indeed, you shall be charged
based on your and your End Users’ use of an Indeed App or the Site, in
accordance with that Indeed App’s or Site’s Terms of Service and other payment
information made available on the Indeed App or Site, and based on Indeed’s
measurements of usage. It is your and your End Users’ responsibility to
regularly review any Indeed App or the Site in order to obtain the most up to
date information regarding payment and how Indeed charges you for your use of
Indeed’s products and services.
7. CANCELLATION
Unless otherwise stated in an agreement with Indeed, you may cancel this
Agreement at any time by ceasing your use of the APIs and deleting your
Application. Indeed may discontinue any API or any portion or feature or your
access thereto for any reason and at any time without liability or other
obligation to you. Indeed may immediately cancel the API or these API Terms at
any time upon notice. Indeed may modify these API Terms at any time without
liability, and your use of an API or Application after notice that these API
Terms have changed indicates acceptance of the updated API Terms.
Upon cancellation of this Agreement: (a) your license to access or use any
Indeed API immediately expires; and (b) you shall delete your Application and
all User Content acquired through the Site or API. You agree that Indeed may
notify any End User to provide notice of the cancellation of this Agreement or
of your right to use an API. Sections 1, 2, 3, 4, 5, 6, and 8 will survive these
API Terms.
8. INDEMNIFICATION
You shall indemnify, defend and hold harmless Indeed, its agents, affiliates,
and licensors from any third-party claim or liability (including without
limitation reasonable legal fees) arising out of your or End Users’ API use,
User Content, your Application, or breach of these API Terms.
INDEED FOR CHROME TERMS
Indeed for Chrome terms (“IC Terms”) form a part of, and are incorporated into,
the Indeed Terms of Service. By accessing or using Indeed for Chrome in any
way or by otherwise accepting these IC Terms, you agree to these IC Terms and to
the (the “Agreement”), which govern use of or access to Indeed Chrome and the
Site. Any capitalized terms that are used but not defined in these IC Terms have
the meaning set forth in the Agreement. “You” means any Job Seeker, individual
or entity that downloads or uses Indeed for Chrome, and/or any agency or network
acting on your behalf, which shall also be bound by these IC Terms.
1. INTRODUCTION
Indeed for Chrome is a browser extension developed by Indeed, which can be
downloaded from the Google Chrome Web Store. Indeed for Chrome serves as a free
extension that allows You to utilize Indeed job-seeking functions from an
extension window. Indeed for Chrome allows You to save jobs directly on the
extension, and automatically recognizes many job postings. Indeed for Chrome
recognizes job details, including title, company name, location, and post URL.
If a job is saved, the relevant information is automatically filled into the job
details fields. Further details and information can be manually entered by You,
directly on the extension. Indeed for Chrome also allows access to notifications
and messages present on your Indeed account. Indeed for Chrome may recognize
when you are searching for jobs on third party sites and may display additional
job listings in web pages in your browser.
By installing Indeed for Chrome, you agree to Indeed’s collection of data
relating to your visit to third party sites, as described in Indeed’s Privacy
Policy. Such data may include job postings that you save, notes or applications
statuses that you save or update, or data regarding how you engage with websites
or other actions you take on such website, including URLs of websites you visit.
2. DISCLAIMER AND LIMITATION OF LIABILITY
INDEED’S PROVISION OF INDEED FOR CHROME AND THE SITE IS PROVIDED ON AN “AS IS”
AND “AS AVAILABLE” BASIS. WITH RESPECT TO INDEED FOR CHROME AND YOUR USE
THEREOF, INDEED AND ITS AFFILIATES, AND ITS AND THEIR THIRD-PARTY LICENSORS,
EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION ANY WARRANTY THAT ANY EMAIL ADDRESS THAT HAS BEEN PROVIDED TO INDEED
IS VALID, THAT ANY EMAIL SENT BY INDEED AT YOUR REQUEST WILL REACH THE INTENDED
RECIPIENT, THAT ANY INTENDED RECIPIENT OF ANY SUCH EMAIL WILL READ SUCH EMAIL,
OR THAT ANY SUCH INTENDED RECIPIENT WILL ACT UPON SUCH EMAIL. INDEED AND ITS
AFFILIATES, AND ITS AND THEIR THIRD-PARTY LICENSORS, EXPRESSLY DISCLAIM ALL
OTHER WARRANTIES INCLUDING WITHOUT LIMITATION FOR NON-INFRINGEMENT, TITLE,
SERVICE QUALITY, MERCHANTABILITY AND FITNESS FOR ANY PURPOSE. YOU USE INDEED,
THE SITE, AND INDEED FOR CHROME AT YOUR OWN RISK. INDEED DOES NOT GUARANTEE THAT
THE SITE OR INDEED FOR CHROME WILL ALWAYS BE ERROR FREE, SAFE, OR SECURE.
EXCEPT FOR AMOUNTS PAYABLE PURSUANT TO SECTION 3, TO THE FULLEST EXTENT
PERMITTED BY LAW: (a) NEITHER PARTY WILL BE LIABLE UNDER THESE IC TERMS FOR ANY
CONSEQUENTIAL, SPECIAL, INDIRECT, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES WHETHER
IN CONTRACT, TORT OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY
LIMITED REMEDY; AND (b) EACH PARTY’S AGGREGATE LIABILITY TO THE OTHER UNDER
THESE IC TERMS IS LIMITED TO AMOUNTS PAID OR PAYABLE TO INDEED BY YOU FOR THE
INDEED SERVICE GIVING RISE TO THE CLAIM.
3. INDEMNIFICATION
You agree to defend, indemnify and hold harmless Indeed from and against any and
all claims, damages, obligations, losses, liabilities, costs or debt, and
expenses (including but not limited to attorney’s fees) arising from: (a) your
violation of any term of this Agreement; (b) your use of, and access to, Indeed
for Chrome or the Site; (c) your loss of, or disclosure of, information gained
from using Indeed for Chrome or the Site; (d) your violation of any applicable
laws or regulations, any applicable employment, equality, or discrimination
laws, and any applicable data protection or privacy laws; (e) your violation of
any third party right, including without limitation any copyright, property, or
privacy right; (f) any claim that your content caused damage to a third party;
or (g) your actions as an Employer, including without limitation doing or not
doing the following: screening, hiring, promoting, or demoting any employee or
Candidate. You also agree that you have a duty to defend Indeed against such
claims. You agree that this indemnity extends to requiring you to pay for
Indeed’s reasonable attorneys’ fees, court costs, settlements and disbursements.
This defense and indemnification obligation will survive this Agreement and your
use of Indeed for Chrome.
4. TERMINATION
Indeed may suspend Indeed for Chrome, the Site, your account, or any other
provision of tools to you, and we may terminate this Agreement with you, at our
sole discretion, at any time, with or without notice. If you wish to terminate
this Agreement, you may do so by notifying Indeed at any time and closing your
account. All provisions of this Agreement which by their nature should survive
termination shall survive termination, including, without limitation, ownership
provisions, warranty disclaimers, indemnity and limitations of liability.
INDEED HIRING PLATFORM TERMS
These Indeed Hiring Platform terms (“IHP Terms”) for a part of, and are
incorporated into the Indeed Terms of Service, and apply to any Employer or Job
Seeker who accesses or uses the Indeed Hiring Platform or related services, or
who otherwise indicates its acceptance of these IHP Terms. By accessing or using
the Indeed Hiring Platform or related services or otherwise accepting these IHP
Terms, you agree to these IHP Terms and to the Indeed Terms of Service (the
“Agreement”).
Any capitalized terms that are used but not defined in these IHP Terms have the
meaning set forth in the Agreement.
1. THE PROGRAM
Indeed Hiring Platform is a platform designed to automate and streamline your
hiring and employment decision-making processes by allowing users access to
various products such as Indeed Interview or related services (“Program”). You
understand that use of Indeed Hiring Platform and related products is at your
sole discretion and such tools are applied to your hiring process and job
openings in the method and manner that you decide. YOU UNDERSTAND AND AGREE THAT
YOU ARE RESPONSIBLE FOR COMPLYING WITH APPLICABLE LAW REGARDING YOUR EMPLOYMENT
AND HIRING PRACTICES, INCLUDING TITLE VII, AND THAT YOU MUST INDEMNIFY INDEED
AGAINST ANY AND ALL CLAIMS ARISING FROM YOUR USE OF INDEED HIRING PLATFORM OR
SIMILAR PRODUCTS. INDEED DISCLAIMS ALL LIABILITY AND MAKES NO WARRANTY THAT YOUR
USE OF THE SERVICES COMPLIES WITH TITLE VII OR ANY SIMILAR LAW. Indeed makes no
representation that Indeed or its affiliates are an employment agency by
offering Indeed Hiring Platform and related tools. You understand that Indeed is
not procuring employees for you or opportunities for Job Seekers.
By using the Program and accepting these IHP Terms you acknowledge and agree
that you are asking Indeed to do the following: 1) post, on your behalf, Job
Listings or Job Ads, as applicable, provided by you on the Site, and manage such
ad campaign, using information such as the number of RSVPs, 2) include an RSVP
function on the Site for a hiring event, interview session or interview post
(“Event”) corresponding with each of your Job Ads or Listings, 3) receive from
Job Seekers RSVPs to your Event(s), 4) add any screening tools you choose,
including, but not limited to screening questions, evaluation methods, and
Assessments, 5) send to you and/or other persons you identify information
provided by a Job Seeker who RSVPs to your Event(s), and 6) communicate (via
email or text message) information related to your Event(s) to Job Seekers who
have RSVPed to your Event(s). If you request that Indeed send you and other
persons you identify information provided by a Job Seeker who RSVPs to the
Event(s), you certify and warrant that such person is part of your organization
or is otherwise authorized to receive such information.
With regards to any Job Ad posted on Indeed via the Program, including any Job
Ad of your Event posted in Indeed’s discretion, you agree that such Job Ad shall
be subject to the Indeed Ads Program terms, and the Indeed Ads Program terms are
incorporated herein. Likewise, your use of any tools offered by Indeed is
subject to the applicable Terms of Service. For example, using Assessments is
subject to the Indeed Assessments Terms.
You further agree that you are solely responsible for everything regarding your
Event(s), whether participating or hosting, including but not limited to, the
content of the Job Listing or Job Ad, screening or screener questions,
Assessments, the handling and safeguarding of Job Seeker information provided to
you and/or other persons you identify as authorized to receive information
regarding an Event or a Job Seeker, the Event location, your attendees at the
Event, or any literature, signage or other documentation at the event. You are
responsible for accommodating Job Seeker requests or needs during the interview
or application process during the Event. You represent and warrant that any data
you collect from attendees and share with Indeed is collected in accordance with
local privacy rules. Moreover, you grant to Indeed, its affiliates, and
sublicensees the license to use your name, user name, and/or trademarks and
logos in connection with any User Content or Indeed marketing materials, or
actions by Indeed to promote or publicize such User Content (e.g. Job Listings)
including the use of keywords in third-party internet search engine. You agree
that Indeed may promote your Job Listing or Job Ad through any method in
Indeed’s sole discretion, including but not limited to targeted advertising, on
third party websites, including, but not limited to apps, or using keywords in
third-party internet search engines. You further acknowledge and agree that
Indeed is not responsible for reviewing qualifications, verifying
identification, or otherwise screening Job Seekers during each Event and that
you are solely responsible for so doing.
When Job Seekers apply or RSVP to your job listing, Indeed may request that they
provide certain demographic information, such as race and ethnicity, gender,
age, LGBTQ+ community membership, and disability status as well as whether they
have an arrest or conviction record (“demographic data”). By using the Program,
you agree that Indeed may collect demographic data from Job Seekers applying to
your job listing, and that Indeed may use it to evaluate and improve our
products. You further agree that you as an Employer have no ability, right, or
entitlement to view or access demographic data pertaining to any other Job
Seeker or related to any employer by any means including civil discovery,
subpoena, or any other legal process without their permission. You agree you are
solely responsible for complying with applicable nondiscrimination laws. Indeed
disclaims any warranty regarding the demographic composition of Job Seekers
applying to any particular job.
2. CANCELLATION
Unless otherwise stated in an Insertion Order or other agreement to advertise
with Indeed, you may independently cancel any Job Listing or Job Ad (and
corresponding Event) at any time (such cancellation is generally effective
within 24 hours). However, if you cancel an Event, Indeed will still bill you in
accordance with any pricing listed in a separate agreement or otherwise agreed
upon by you and Indeed, for RSVPs, clicks, applies or impressions accrued while
the Job Ad for that Event was on the Site, and any platform fee, if applicable.
Indeed may reach out to Job Seekers to communicate your Event cancellation.
Indeed may immediately cancel the Program, any part thereof, or these IHP Terms
at any time upon notice. Indeed may modify the Program or these IHP Terms at any
time without liability, and your use of the Program after notice that these IHP
Terms have changed indicates acceptance of the updated IHP Terms. Sections 1, 3,
4, 5 and 6 will survive any expiration or termination of these IHP Terms.
3. PROHIBITED USES
You shall not, and shall not authorize or assist any party to, advertise
anything illegal or engage in any illegal or fraudulent activities or business
practices in any state or country where your Job Listing or Job Ad is displayed.
You represent and warrant that all your information and any and all information
you provide to Indeed is correct and current; you hold and grant Indeed and
Partners all rights to copy, distribute, and display Job Listings or Job Ads
(“Use”); and (z) such Use and websites linked from your Jobs Listings or Jobs
Ads (including Your Services therein) will not violate or encourage violation of
any applicable laws. Violation of these policies may result in immediate
termination of these IHPTerms or your account without notice, and may subject
you to legal penalties and consequences. Indeed or Partners may reject or remove
any Job Listing, Job Ad, or content therein, and Indeed may disable any
Employer’s account, for any or no reason without notice.
4. DISCLAIMER AND LIMITATION OF LIABILITY
INDEED’S PROVISION OF THE PROGRAM AND THE SITE IS PROVIDED ON AN “AS IS” AND “AS
AVAILABLE” BASIS. WITH RESPECT TO THE PROGRAM AND YOUR USE THEREOF, INDEED AND
ITS AFFILIATES, AND ITS AND THEIR THIRD-PARTY LICENSORS, DISCLAIM ALL
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION FOR NON-
INFRINGEMENT, TITLE, SERVICE QUALITY, MERCHANTABILITY, AND FITNESS FOR ANY
PURPOSE. YOU USE INDEED, THE SITE, AND THE PROGRAM AT YOUR OWN RISK. INDEED DOES
NOT GUARANTEE THAT THE SITE OR PROGRAM WILL ALWAYS BE UNINTERRUPTED, ERROR FREE,
SAFE, OR SECURE. Indeed and its affiliates, and its and their third-party
licensors, disclaim all guarantees regarding positioning or the levels or timing
of: costs per RSVP, click, apply, or impression, (ii) RSVP rates, click through
rates, apply rates, or impression rates (including any estimate of rates
provided in an insertion order), (iii) delivery of any impressions on any
Partner Property or Indeed Property or sections of such properties, (iv) RSVPs,
clicks, applies or impressions, (v) interest in your Job Ad, (vi) attendance at
your Event(s), and (vii) the quality of attendees at your Event(s). AN RSVP TO
YOUR EVENT(S) DOES NOT GUARANTEE INTEREST IN YOUR JOB AD. EXCEPT FOR AMOUNTS
PAYABLE PURSUANT TO SECTION 6 HEREUNDER, AND FOR ANY BREACH BY YOU OF SECTION 1,
TO THE FULLEST EXTENT PERMITTED BY LAW: (a) NEITHER PARTY WILL BE LIABLE UNDER
THESE IHP TERMS FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, EXEMPLARY, PUNITIVE,
OR OTHER DAMAGES WHETHER IN CONTRACT, TORT OR ANY OTHER LEGAL THEORY, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF
ESSENTIAL PURPOSE OF ANY LIMITED REMEDY; AND (b) EACH PARTY’S AGGREGATE
LIABILITY TO THE OTHER UNDER THESE IHP TERMS IS LIMITED TO AMOUNTS PAID OR
PAYABLE TO INDEED BY YOU, IF ANY, FOR THE JOB ADS OR JOB LISTINGS GIVING RISE TO
THE CLAIM.
5. PAYMENT
You shall be charged in accordance with the pricing listed in a separate
agreement or insertion order between you and Indeed, and based on clicks, RSVPs,
applies or impressions (distributed within your budget in Indeed’s sole
discretion) and platform fee, if applicable. Indeed may offer a subscription
payment option wherein you will be charged as indicated in an insertion order.
RSVPs are defned as a user completing the online RSVP form agreeing to attend
your Event featured in any Job Ad. However, an RSVP does not guarantee that a
Job Seeker will attend such Event. If your Indeed employer account has a credit
card on fle for the Indeed Ads Program or any other Indeed service, we will
charge that same credit card for your Indeed Hiring Platform RSVPs, if
applicable.
If you are located in the United States, you shall pay all applicable charges in
US dollars. If your billing address is in India, you may only pay all charges in
Indian Rupees. If your billing address is in Brazil, you may only pay all
charges in Brazilian Reais. If your billing address is in the Asia-Pacific
Region*, you may only pay all charges in Singapore Dollars, Australian Dollars,
Japanese Yen, and US Dollars. If your billing address is anywhere else, you may
pay all charges in the following currencies, which you choose when creating an
account: US Dollars, Euros, UK Pounds, Canadian Dollars, Australian Dollars,
Swiss Francs, Mexican Pesos, or Japanese Yen. Charges are exclusive of all
taxes, including VAT. You are responsible for all taxes as applicable and
appropriate. You are responsible for paying all taxes and government charges,
and (z) reasonable expenses and attorney fees Indeed incurs collecting late
amounts. If you are in Japan, Japanese consumption tax will apply on the import
of all Indeed products and services. You waive all claims relating to charges
unless claimed within 60 days after the charge (this does not affect your credit
card issuer rights). Charges are solely based on Indeed’s click, RSVP, apply, or
impression measurements. Indeed’s determination of number of clicks, RSVPs,
applies or impressions shall be binding. Refunds (if any) are at the absolute
discretion of Indeed and only in the form of advertising credit for Indeed
Property. If you are removed from Indeed, but have previously spent on Indeed,
you are not entitled to a refund of previously spent amounts.
You acknowledge and agree that any credit card and related billing and payment
information that you provide to Indeed may be shared by Indeed with companies
who work on Indeed’s behalf, such as payment processors and/or credit agencies,
solely for the purposes of checking credit, effecting payment to Indeed and
servicing your account. Indeed may also provide information in response to valid
legal process, such as subpoenas, search warrants and court orders, or to
establish or exercise its legal rights or defend against legal claims. Indeed
shall not be liable for any use or disclosure of such information by such third
parties.
All withholding tax remittances to the government are your sole responsibility
and Indeed shall have no liability whatsoever therefore. Invoices may be
provided to you via electronic mail. To the extent permitted by law, if you have
an unpaid or outstanding invoice or account balance for any Indeed product,
Indeed reserves the right to suspend or terminate your use of that Indeed
product as well as any other Indeed product, including but not limited to those
Indeed products where you do not have an unpaid invoice or account balance.
6. INDEMNIFICATION
You shall indemnify, defend and hold harmless Indeed, its agents, affiliates,
licensors, and Partners from any third party claim or liability (including
without limitation reasonable legal fees) arising out of your Program use, Job
Listing, Job Ad, screening or screener questions, Event, Site or Your Services,
or breach of these IHP Terms.
INDEED VULNERABILITY REWARD PROGRAM
PROGRAM DESCRIPTION
As part of Indeed’s commitment to the security of our Job Seekers, advertisers,
and publishers, we partnered with Bugcrowd to launch our Vulnerability Reward
Program. Detailed rules and information about the scope of this bounty program
are available on our Bugcrowd page. If you are a whitehat researcher that
believes you have discovered a vulnerability in an Indeed product or have any
other security inquiries, please sign up as a Bugcrowd Tester to be included in
Indeed’s Vulnerability Reward Program. Vulnerabilities submitted outside of
Bugcrowd will not be considered.
LEGAL NOTES
Indeed will not issue rewards to researchers from countries on sanctions lists
(e.g. – Cuba, Iran, North Korea, Sudan, and Syria). There may be additional
restrictions on your ability to enter depending upon your local laws. Your
testing must not violate any law, or disrupt or compromise any data that is not
your own.
INDEED RECRUITER EXTENSION TERMS
These Indeed Recruiter Extension terms (“IRX Terms”) form a part of, and are
incorporated into, the Indeed Terms of Service, and apply to any Employer who
accesses or uses the IRX Service (defined below and formerly known as ZapInfo
Service), or who otherwise indicates its acceptance of these IRX Terms. By
accessing or using the IRX Service or by otherwise accepting these IRX Terms,
you agree to these IRX Terms and to the Indeed Terms of Service (the
“Agreement”).
Any capitalized terms that are used but not defined in these IRX Terms have the
meaning set forth in the Agreement.
1. THE INDEED RECRUITER EXTENSION SERVICE
Use of Indeed Recruiter Extension (“IRX”) service, whether provided in the form
of a website, app, or browser extension (collectively the “IRX Service”) by an
Employer is subject to all applicable Indeed rules, guidelines, policies and
other terms and conditions made available to you, including through the Site and
on any FAQ and information page(s) provided by Indeed, any or all of which may
be modified at any time.
The IRX Service contains a tool permitting Employers to copy and store candidate
information as they select, and that Indeed does not play a role in the
selection, evaluation, or assembly of such information beyond providing the IRX
Service. The IRX Service does not request or source any candidate information
from third parties, but only stores information provided by the Employer. You
are responsible for, and Indeed disclaims any warranty with regard to, the
accuracy, timeliness, usefulness, or availability of any candidate information
you store in the IRX Service.
Indeed does not inquire into the backgrounds of Job Seekers or attempt to verify
any information you store in the IRX Service. Indeed’s role is limited to
storing the information you select. Any determination regarding whether that
information is accurate, whether it pertains to a given Job Seeker, or whether
it indicates a Job Seeker is qualified for a job, is made solely by you as an
Employer. You are responsible for conducting any background checks, reference
checks, or other due diligence that you may require before making an offer of
employment to a Job Seeker.
The IRX Service may also contain a tool assisting Employers in writing and
submitting queries to third-party search engines (“Search Builder”). The Search
Builder is provided without warranty and Indeed makes no guarantee regarding the
availability, accuracy, or reliability of any third-party search engine or any
information obtained through use of the Search Builder.
The IRX Service may offer access to integrations permitting Employers to
transmit information into their account held with an Applicant Tracking System
or other third-party service (“IRX Integrations”). Indeed makes no guarantee
that any IRX Integration will be or continue to be available. All IRX
Integrations are presented without warranty and are provided on an “as is” and
“as available” basis only, and Indeed disclaims all liability for any
unavailability or technical malfunction of any such integration, including
injury or damage to your or to any other person’s computer, mobile device or
other hardware or software, related to or resulting from any such integration.
The IRX Service may provide functionality that allows you to upload information
about job applicants to Indeed and to interact with these individuals and direct
Indeed to interact with these individuals on your behalf (hereafter “Candidate
Import”). To the extent that any information You provide or otherwise make
available to Indeed through our Candidate Import service includes Client
Personal Data, you instruct Indeed to process such information on your behalf
pursuant to this Agreement and the Data Processing Addendum; Client Personal
Data and Indeed as used in this sentence shall have the meanings given to them
in the Data Processing Addendum. By using Candidate Import, You represent and
warrant that you have obtained all necessary rights and permissions from, and
provided all necessary information and disclosures to, job applicants as
required under applicable data protection law for You to provide or otherwise
make available Client Personal Data to Indeed using Candidate Import, and,
without limiting the foregoing, (a) no individual whose Personal Data you
provide or otherwise make available to Indeed using Candidate Import has
exercised any right or made any request to You that would prevent or otherwise
limit your ability to share such individual’s Personal Data with Indeed for
processing in connection with this Agreement and (b) all job applicants have
consented that their data will be shared with Indeed (in accordance with
Indeed’s Terms and Privacy Policy) and that Indeed may contact them over email
as part of your hiring process, including requesting them to create an account
with Indeed. You agree to defend and indemnify Indeed for any breach of the
foregoing sentence.
The IRX Service may be provided in the form of a Chrome extension. By installing
the extension, you agree to Indeed’s collection of data relating to your visit
to third party sites, as described in Indeed’s Privacy Policy. Such data may
include candidate information that you save, notes that you save or update, or
data regarding how you engage with websites or other actions you take on such
websites, including URLs of websites you visit.
2. PRIVACY
Your use of the IRX Service is subject to Indeed’s Privacy Policy. You further
acknowledge and agree that you are solely responsible for any access to
information stored in your account that you give to third parties via IRX
Integrations, and for ensuring all such access complies with applicable state,
federal, and national laws and regulations.
3. FEES
IRX is currently free for Employers. Indeed may, in its sole discretion and at
any time, end Employers’ free use of IRX and begin to charge Employers to use
IRX as a standalone product or in conjunction with an Employer’s use of any
other Indeed product.
4. RULES; EMPLOYER REPRESENTATIONS AND WARRANTIES
Your use of the IRX Service is subject to the Agreement, including without
limitation the Indeed Site Rules. You represent and warrant to Indeed that: a)
that all information you provide to Indeed is correct and current; b) you will
only use the IRX Service in accordance with all applicable laws, rules, and
regulations; c) your use of the IRX Service will not violate the rights of any
person, including without limitation any privacy rights or any rights under the
Fair Credit Reporting Act.
5. DISCLAIMER AND LIMITATION OF LIABILITY
INDEED’S PROVISION OF THE IRX SERVICE AND THE SITE IS PROVIDED ON AN “AS IS” AND
“AS AVAILABLE” BASIS. WITH RESPECT TO THE IRX SERVICE AND YOUR USE THEREOF,
INDEED AND ITS AFFILIATES, AND ITS AND THEIR THIRD-PARTY LICENSORS, EXPRESSLY
DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY
WARRANTY THAT ANY INFORMATION THAT YOU VIEW, COLLECT, OR STORE IS ACCURATE.
INDEED AND ITS AFFILIATES, AND ITS AND THEIR THIRD-PARTY LICENSORS, EXPRESSLY
DISCLAIM ALL OTHER WARRANTIES INCLUDING WITHOUT LIMITATION FOR NON-INFRINGEMENT,
TITLE, SERVICE QUALITY, MERCHANTABILITY, AND FITNESS FOR ANY PURPOSE. YOU USE
THE IRX SERVICE AND THE SITE AT YOUR OWN RISK. INDEED DOES NOT GUARANTEE THAT
THE SITE OR THE IRX SERVICE WILL ALWAYS BE UNINTERRUPTED, ERROR FREE, SAFE, OR
SECURE.
EXCEPT FOR FOR ANY BREACH BY YOU OF SECTION 6 HEREUNDER, TO THE FULLEST EXTENT
PERMITTED BY LAW: (a) NEITHER PARTY WILL BE LIABLE UNDER THESE IRX TERMS FOR ANY
CONSEQUENTIAL, SPECIAL, INDIRECT, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES WHETHER
IN CONTRACT, TORT OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY
LIMITED REMEDY; AND (b) EACH PARTY’S AGGREGATE LIABILITY TO THE OTHER UNDER
THESE IRX TERMS IS LIMITED TO AMOUNTS PAID OR PAYABLE TO INDEED BY YOU FOR THE
INDEED SERVICE GIVING RISE TO THE CLAIM.
6. INDEMNIFICATION
You shall indemnify, defend and hold harmless Indeed, its agents, affiliates,
and licensors from any third-party claim or liability (including without
limitation reasonable legal fees) arising out of your breach of these Terms,
your installation or use of the IRX Service, or any information you view,
collect, or store through the IRX Service.
7. TERMINATION
Indeed may suspend the IRX Service, the Site, your account, or any other
provision of tools to you, and we may terminate this Agreement with you, at our
sole discretion, at any time, with or without notice. If you wish to terminate
this Agreement, you may do so by notifying Indeed at any time and closing your
account. All provisions of this Agreement which by their nature should survive
termination shall survive termination, including, without limitation, ownership
provisions, warranty disclaimers, indemnity and limitations of liability.
INDEED AFFILIATE ACCEPTABLE USE POLICY
Last Updated: October 25, 2021
1. GENERAL
This Indeed Affiliate Acceptable Use Policy (“AAUP”) is applicable to affiliates
(‘Affiliates’) of Indeed, Inc. (‘Indeed’) who publish on their websites, or
provide links from their websites to web pages that contain, any of the
following elements provided by Indeed (collectively, ‘Program Elements’): job
search results, JobrollTM, Job Search Box, pay-per-click advertisements, links,
insertion code, and any Indeed logos or other elements supplied by Indeed for
use on Affiliates’ websites or websites co-branded by Indeed and Affiliate.
Affiliates include the party publishing the results and/or any agency or network
acting on its (or their) behalf, which shall also be bound by the terms of this
AAUP. As a publisher, you are responsible for compliance with all local or
applicable laws, including any marketing or advertising laws. Indeed only
compensates publishers for clicks that occur on your page, and not clicks
obtained by any other means, including but not limited to text messages.
2. RESTRICTED WEBSITES
Program Elements may not be published on, or linked by Affiliate from, any
website that: (a) is under construction, incomplete or non-functioning; (b)
contains material that infringes or misappropriates the rights, including
copyright, of others; (c) contains pornographic, obscene, defamatory, violent,
or hate-oriented material; (d) promotes spam; or (e) is in violation of any
applicable law, or promotes any illegal goods, services or activities; or (f)
engages in any other activities, whether lawful or unlawful, that Indeed
determines are harmful to Indeed’s reputation, goodwill, other affiliates,
customers or operations.
3. LOCATION AND DELIVERY OF PROGRAM ELEMENTS
Affiliate shall not serve: (i) more than one Program Element on any single Web
page without prior authorization in writing from Indeed; (ii) any Program
Element on a Web page that does not contain substantial content other than the
Jobroll itself; or (iii) any Program Element on a page published specifically
for the purpose of showing ads, irrespective of the page content. Affiliate
shall not serve Program Elements on, or link to web pages that contain Program
Elements from, any: (a) downloadable software application without the written
consent of Indeed; (b) software that can trigger pop-ups, redirect users to
unwanted websites, modify browser settings, or otherwise interfere with site
navigation; (c) Website that is not directly controlled by Affiliate; or (d)
newsgroups, message boards, emails, link farms, counters, chatrooms, guestbooks,
domain parking websites, pop-ups or pop-unders. Any use of Indeed’s XML
Application Programming Interface (‘API’) by Affiliate shall be solely in
accordance with the guidelines stipulated by Indeed for use of the API which may
include informational requirements, or restrictions on sizes of requests,
frequency, and query complexity.
4. PROHIBITED ACTIVITIES
Affiliate shall not:(a) modify the Program Elements without written consent from
Indeed; (b) place notices in proximity to any Program Element to encourage or
require users to click on or use the services (Affiliates may, however, state:
‘click here to visit our sponsor’ or ‘to visit our advertiser, click here’); (c)
label Program Elements with text other than ‘powered by Indeed’ or ‘ads by
Indeed’ or include any text in proximity to the Program Elements that could be
confused with, or be associated with Program Elements; (d) use deceptive or
unnatural means to draw attention to or incite clicks or use of Program
Elements; (e) require users to click on a Program Element prior to entering an
Affiliate website or any area therein or provide incentives of any nature to
encourage or require users to click on or otherwise use Program Elements; (f)
engage in any method to artificially and/or fraudulently inflate the volume of
impressions or clicks associated with Program Elements or other sponsored
advertising, including but not limited to: repeated manual clicks; the use of
robots or other automated query tools and/or computer-generated search requests;
automatic redirecting of users; using pop-up windows or any other technique of
generating automatic or fraudulent (as determined by Indeed, acting reasonably,
based on industry practices) click-throughs and/or impressions; (g) use frames,
or otherwise alter the user experience, when a user clicks through to another
website from the Indeed job search results; (h) redistribute the job search
results or any part thereof to any third party, (i) other than the provision of
the job search results on Affiliate’s website to the end users of that website
that generated it; store any job search content; (j) send any text messages on
Indeed’s behalf, or (k) market or advertise Indeed’s jobs in violation of any
local or applicable laws, including but not limited to email, spam or text
messaging laws.
5. PASSWORDS, API KEYS AND OTHER SECURITY DEVICES
If Indeed provides an Affiliate with a password, API key or other security
device to obtain access to Program Elements or any non-public area of Indeed’s
website or system, that Affiliate shall maintain the confidentiality of that
password, API key or other security device, not share it or access to any such
non-public areas with any third party, or use it for any unauthorized purpose.
6. JOB SEARCH CONTENT
Indeed reserves the right in its sole discretion to determine whether to exclude
certain ads.
7. DELIVERY OF PROGRAM ELEMENTS
Affiliate agrees to comply with the specifications provided by Indeed from time
to time to enable proper delivery, display, tracking and reporting of Program
Elements.
8. COOPERATION WITH INDEED AND AUTHORITIES
Indeed will cooperate with law enforcement and other authorities in
investigating claims of illegal activity or suspected illegal activity,
including, but not limited to, fraudulently inflate the volume of impressions or
clicks. Affiliate shall cooperate with Indeed in any corrective action that
Indeed deems necessary to correct and prevent impermissible use of the Program
Elements, including without limitation, providing Indeed with all information
necessary to investigate the suspected violation.
9. MODIFICATIONS TO THIS POLICY
Indeed may modify this AAUP at any time, without liability, as it deems
appropriate in its sole discretion. Your use of Program Elements, after notice
that this AAUP has changed indicates acceptance of the updated AAUP.
TERMS FAQ
For more information on Indeed’s Terms, please see our Indeed Terms FAQ.
PRIVACY POLICY
We’ve moved this section to our Privacy Center. Please visit our Privacy Center
to view Indeed’s Privacy Policy.
COOKIE POLICY
We’ve moved this section to our Privacy Center. Please visit our Privacy Center
view Indeed’s Cookie Policy. Cookies Settings Currently only available in the
EU, Norway, Switzerland, UK, Brazil, and US.
YOUR CALIFORNIA PRIVACY RIGHTS
We’ve moved this section to our Privacy Center. Please visit our Privacy Center
to view your California privacy rights.
PRIVACY FAQ
For more information on Indeed’s approach to privacy, please visit our Privacy
FAQ.
DATA PROCESSING AGREEMENT
Controller to Processor Data Processing Addendum
This Data Processing Addendum (“Addendum”) between You and the Indeed entity
acting as Processor under Applicable Data Protection Law, is incorporated into
our Terms of Service, and solely applies to limited situations where Indeed acts
as a Processor of Client Personal Data on your behalf (as Controller).
You (or “Client”) and Indeed are referred to collectively as the “Parties,” and
individually each as a “Party.”
1. Definitions
Words and expressions used in this Addendum but not defined herein shall have
the meanings given to such words and expressions in the GDPR unless otherwise
stated herein. Where the Applicable Data Protection Law gives means to such
words and expressions that differ from the GDPR, then those meanings in the
Applicable Data Protection Law shall apply instead for purposes of compliance
with such Applicable Data Protection Law. The following definitions apply to
this Addendum unless otherwise specified herein.
Affiliate means to any entity that directly or indirectly controls, is
controlled by, or is under common control with the Indeed. “Control,” for
purposes of this definition, means direct or indirect ownership or control of
more than 50% of the voting interests of the subject entity.
Applicable Data Protection Law means all laws, regulations, and other legal
requirements relating to (i) privacy, data security, consumer protection,
marketing, promotion, and text messaging, email, and other communications; (ii)
the use, collection, retention, storage, security, disclosure, transfer,
disposal, and other processing of Personal Data applicable to the processing of
Client Personal Data under the Agreement including but not limited to General
Data Protection Regulation 2016/679 (“GDPR”), Federal Data Protection Act of 19
June 1992 (Switzerland), UK Data Protection Act 2018 and UK General Data
Protection Regulation (UK GDPR), Japanese Act on the Protection of Personal
Information (Act No. 57 of 2003 as amended in 2015) and any US state or federal
laws or regulations pertaining to the collection, use, disclosure, security or
protection of personal data, or to security breach notification, e.g. California
Consumer Privacy Act of 2018 (“CCPA”) and California Privacy Rights Act of 2020
(when effective); and binding guidance and / or codes of practice issued by a
competent supervisory authority under applicable laws (as defined in the GDPR),
or the European Data Protection Board.
Business Contact Information means the names, mailing addresses, email
addresses, and phone numbers regarding the other Party’s employees, directors,
vendors, agents and customers, maintained by a Party for business purposes as
further described below.
Client Personal Data means Client-owned or controlled personal data provided by
or on behalf of You to Indeed or an Indeed affiliate or subcontractor for
processing through use of Services under the Agreement. Unless prohibited by
Applicable Data Protection Law, Client Personal Data shall not include
information or data that is anonymized, aggregated, de-identified and/or
compiled on a generic basis and which does not name or identify a specific
person.
Consents includes all necessary consents, permissions, as well as notices and
authorizations necessary for the processing or onward transfer by Indeed of
Client Personal Data which is required to perform the Services, including the
transfer of Client Personal Data outside of the country of origin and any of the
foregoing, as applicable, from employees or third parties; valid consents from
or notices to applicable data subjects; and authorizations from regulatory
authorities, employee representative bodies or other applicable third parties;
Controller means the entity that determines as a legal person, alone or jointly
with others, the purposes and means of the Processing of Personal Data.
Data Subjects, Process (and its derivatives), and Supervisory Authority have the
meanings given to them in the GDPR, except that where Applicable Data Protection
Law gives meanings to such words and expressions that differ from the GDPR, then
those words and expressions shall have the meanings given to them under
Applicable Data Protection Law for purposes of complying with such laws.
Indeed means the Indeed entity contracting with You in the context of the
Agreement together with all relevant Affiliates.
Personal Data Breach means an actual, confirmed breach of security of Client
Personal Data that results in the accidental or unlawful destruction, loss,
alteration, unauthorised disclosure of, or access to such Client Personal Data
transmitted, stored or otherwise processed by a Party under the terms of the
Agreement.
Processor means the entity that processes personal data on behalf of the
Controller. Processor includes, without limitation, a “Business” as defined by
the CCPA, “Service Provider” as defined by the CCPA and “business operator
handling personal information” as defined by the APPI. For the purposes of this
Addendum it shall mean Indeed.
Standard Contractual Clauses means: (i) where the GDPR applies the contractual
clauses annexed to the European Commission’s Implementing Decision 2021/914 of 4
June 2021 on standard contractual clauses for the transfer of personal data to
third countries pursuant to Regulation (EU) 2016/679 of the European Parliament
and of the Council (the “EU SCCs”); (ii) where the UK GDPR applies, the
applicable standard data protection clauses adopted pursuant to Article 46(2)(c)
or (d) of the UK GDPR (the “UK SCCs”); and (iii) where the Swiss DPA applies,
the applicable standard data protection clauses issued, approved or otherwise
recognized by the Swiss Federal Data Protection and Information Commissioner
(“FDPIC”)(the “Swiss SCCs“).
Subprocessors means Indeed Affiliates and third parties authorized under the
terms of this Addendum to have access to and process Client Personal Data in
order to provide a portion of the Services. Subprocessors shall exclude Indeed
employees, contractors and consultants.
Primary Agreement means the Indeed Terms of Service, available at
www.indeed.com/legal and other applicable Agreement entered into by and between
Indeed and Provider relating to the Services.
Technical and Organizational Security measures means those measures aimed at
protecting personal data against accidental or unlawful destruction or
accidental loss, alteration, unauthorised disclosure or access, in particular
where the processing involves the transmission of data over a network, and
against all other unlawful forms of processing.
For purposes of this Addendum all references to “you”, “your” or “Client” shall
mean you, the individual or organization accessing the Indeed Site in your
capacity as an Employer and the. Controller and owner of You Personal Data (as
defined above).
2. Representations and Warranties
2.1 Each Party represents and warrants that it will comply with the requirements
of Applicable Data Protection Laws as applicable to such Party with respect to
the processing of the Client Personal Data.
2.2 Each Party warrants and represents it has no reason to believe that the Data
Protection Laws prevent it from providing any of the Services.
2.3 You represents and warrants to Indeed that:
2.3.1 it shall comply with and provide all of its obligations under this
Addendum in accordance with best industry practice;
2.3.2 it has no reason to believe that Applicable Data Protection Law prevents
it from entering into this Addendum;
2.3.3 it has all necessary authorisations to enable or entitle it to enter into
this Addendum, including but not limited to instructions, notices, licenses and
Consents, have been obtained and are in full force and effect and will remain in
such force and effect at all times during the subsistence of this Addendum;
2.3.4 it shall only provide processing instructions that are lawful; and
2.3.5 neither the execution and delivery of this Addendum nor the performance by
it of any of its obligations hereunder violates any (a) law to which it is
subject; (b) judgment or order by which it is bound; (c) constitution or other
equivalent constituting documents; or (d) other agreement or instrument which is
binding on it or its assets.
2.3 Prior to transmitting Client Personal Data to Indeed, You shall inform
Indeed of any requirements pertaining to the transmitted Client Personal Data.
2.4 Indeed represents and warrants to You that:
2.4.1 it will process the Client Personal Data (as set out in Appendix A) only
in accordance with your documented processing instructions which may be given
from time to time (including as as set forth in the Agreement and this
Addendum), save as otherwise required by law;
2.4.2 it has the corporate power and capacity to perform its obligations under
this Addendum; and
2.4.3 it will promptly notify You if Indeed determines that your processing
instruction violates any Applicable Data Protection Law (provided that nothing
herein shall require Indeed to provide legal or regulatory advice or monitor
Applicable Data Protection Law as they apply to You).
2.5 Except as otherwise set forth in the Agreement and this Addendum, (i) Indeed
is a service provider and/or Processor with respect to the Client Personal Data;
and (ii) You are an owner / Controller or service provider / processor, as
applicable, of the Client Personal Data.
3. Disclosure and Processing of Client Personal Data
3.1 The Parties acknowledge that, during the performance of the Services and for
the purposes of this Addendum and the Agreement: (i) You shall act as
Controller; and (ii) Indeed shall act as Processor, in accordance with the
Applicable Data Protection Law.
3.2 When providing or making available Client Personal Data to Indeed, You shall
only disclose or transmit Client Personal Data that is necessary for Indeed to
perform the applicable Services.
3.3 Following expiration or termination of the provision of Services relating to
the processing of Client Personal Data, or at your request, Indeed shall (and
shall require that its sub-processors) promptly and securely delete (or return
to You) all Client Personal Data (including existing copies), unless otherwise
required or permitted by applicable laws.
3.4 All Indeed personnel, including subcontractors, authorized to process the
Client Personal Data shall be subject to confidentiality obligations and/or
subject to an appropriate statutory obligation of confidentiality.
3.5 You expressly acknowledges and agrees that, in the course of providing the
Services, Indeed may anonymize, aggregate, and/or otherwise de-identify Client
data (“De-Identified Data”) and subsequently use and/or disclose such
De-Identified Data for the purpose of research, benchmarking, improving Indeed’s
offerings generally, or for another business purpose authorized by applicable
Data Protection Law provided that Indeed has implemented technical safeguards
and business processes designed to prevent the re-identification or inadvertent
release of the De-Identified Data.
4. Security Measures
4.1 Each Party shall implement appropriate technical and organizational security
measures to safeguard Client Personal Data from unauthorized or unlawful
processing, destruction, loss, alteration, damage or disclosure. The Parties
agree:
4.1.1 taking into account the ongoing state of technological development, the
costs of implementation and the nature, scope, context and purposes of the
processing of the Client Personal Data, as well as the likelihood and severity
of risk to individuals, that Indeed’s implementation of and compliance with the
security measures set out in Appendix B (“Technical and Organizational Security
Measures”) are sufficient to provide a level of security appropriate to the risk
in respect of the processing of the Client Personal Data; and
4.1.2 the Technical and Organizational Security Measures implemented pursuant to
this clause 4 and Appendix B are subject to technical progress and development
and that Indeed regularly reviews and may update or modify from time to time in
order to ensure that the processing of Client Personal Data is performed in
accordance with this Addendum and Applicable Data Protection Law.
4.2 Personal Data Breach
If Indeed becomes aware of an actual or suspected Personal Data Breach, of
Client Personal Data, Indeed will notify You without undue delay. Indeed will
provide You with such information, assistance, cooperation , and taking into
account the nature of the Services provided and the information available to
Indeed, take reasonable commercial steps to: (i) investigate and mitigate the
Personal Data Breach and (ii) assist with respect to your breach notification
obligations under any Applicable Data Protection Law. The Parties agree to
coordinate in good faith on developing the content of any related public
statements and any required notices to the affected data subjects and/or the
appropriate regulator in connection with a Personal Data Breach, provided that
nothing in this clause shall prevent either party from complying with its
obligations under Applicable Data Protection Law.
5. Audits and Inspections
Upon written request, Indeed shall make available to You, information reasonably
necessary to demonstrate Indeed’s compliance with its obligations under this
Addendum and Applicable Data Protection Law and shall submit to an audit or
inspection (no more than once per annum) by You (or third party auditor validly
appointed by You) in accordance with a process that is mutually agreed upon no
less than 90 (ninety) days prior to commencement of the audit. The Parties agree
that any such audit or inspection will be conducted during regular business
hours, no longer than 3 (three) business days and will not unreasonably
interfere with Indeed’s business activities. You shall be solely responsible for
determining whether the Services and Indeed’s Security Measures as set forth in
Appendix B will meet your needs, including with respect to any Data Protection
Laws.
6. Data Subject and Supervisory Authority Requests
As required by law and taking into account the nature of the Services provided,
Indeed shall:
6.1 provide such assistance to You as is reasonably requested with respect to
your obligations to comply with requests from your data subjects to exercise
their rights under Applicable Data Protection Law. Indeed shall notify You
without delay upon receipt of any request by a data subject to exercise his or
her rights under Applicable Data Protection Law in respect of any Client
Personal Data. Indeed will not independently respond to such requests from your
data subjects except where otherwise required by Applicable Data Protection Law;
and
6.2 notify You of all enquiries or communications from a competent supervisory
authority that Indeed receives which relate to Client Personal Data processed in
connection with providing the Services and under this Addendum unless prohibited
from doing so at law or by a regulator. You shall be responsible for all
communications or correspondence with the competent supervisory authority in
relation to its role as Controller of Client Personal Data under Applicable Data
Protection Law and, to the extent permitted by law.
7. Privacy Impact Assessments and Prior Consultation
As required by law and taking into account the nature of the Services provided
and the information available to Indeed and to the extent You do not otherwise
have access to the relevant information, Indeed shall provide assistance to You
as reasonably requested with respect to your obligations to conduct privacy /
data protection impact assessments with respect to the processing of Client
Personal Data as required under Applicable Data Protection Law.
8. Subprocessors
You generally authorizes the engagement of Subprocessors by Indeed and a list
of existing Subprocessors (to the extent that Subprocessors shall be used) may
be made available on request. Indeed shall enter into a written agreement with
each Subprocessor(s) that imposes on the Subprocessor the same data protection
obligations that are imposed on Indeed pursuant to this Addendum. If a
Subprocessor fails to fulfill its data protection obligations under that
agreement, Indeed shall remain liable to You for the acts or omissions of its
Subprocessor to the same extent Indeed would be liable if providing the relevant
Services directly under this Addendum. Indeed shall provide You with written
notice of any intended changes to the list of authorized Subprocessors or any
intended appointment of a new third party Subprocessor and You shall promptly,
and in any event within 10 business days, notify Indeed in writing of any
reasonable objection to such changes / appointment. You acknowledges that
Indeed’s Subprocessors are essential to provide the Services and that if You
object to Indeed’s use of a Subprocessor, then notwithstanding anything to the
contrary in the Agreement, Indeed will not be obligated to provide the Services
to You for which Indeed uses that Subprocessor. If your objection is based on
anything other than the proposed Subprocessor’s inability to comply with agreed
data protection obligations, then any adjustments required by You shall be at
your cost. Any disagreements between the Parties shall be resolved via the
contract dispute resolution procedure.
9. Transfers
9.1 Transfers of EEA/Swiss Data
To the extent that GDPR and complementary data protection laws in EU member
countries (“EU Data Protection Law”) applies to the processing of Client
Personal Data, Indeed agrees that it will not transfer Client Personal Data out
of the EEA and/or Switzerland to a country that has not been identified by the
European Commission or a Supervisory Authority under EU Data Protection Law as a
country that provides an adequate level of data protection except where Indeed
has ensured appropriate safeguards are in place, such as the Standard
Contractual Clauses approved by the European Commission unless otherwise
required by applicable law. Indeed and You hereby enter into the Standard
Contractual Clauses (as further set out in the Schedule to this Agreement) in
respect of such transfers.
For the avoidance of doubt, this clause does not provide that the EU-US and
Swiss-US Privacy Shields are a valid transfer mechanism under Chapter V GDPR but
rather that Indeed continues to be certified under the EU-US and Swiss-US
Privacy Shield frameworks and in order to retain such certification must oblige
processors to comply with the onward transfer principle. Where Indeed Inc. is a
contracting entity the Data Processor agrees to provide Personal Data with at
least the same level of protection as required under the Privacy Shield
Principles, which are detailed here:
https://www.privacyshield.gov/EU-US-Framework (EU-US Privacy Shield Framework)
and http://trade.gov/td/services/odsi/swiss-us-privacyshield-framework.pdf
Swiss-US Privacy Shield Framework). The Data Processor further agrees to only
process Personal Data (i) for the limited and specified purposes consented to by
the data subjects and set out in this Agreement and (ii) in accordance with this
Agreement and the Privacy Shield Principles.
9.2 Transfers of UK Data
Subject to subsection 9.4 below, the Parties shall rely on the UK Standard
Contractual Clauses as amended from time to time by the Information’s
Commissioner Office (the “UK SCCs”), to protect Client Personal Data being
transferred from the United Kingdom (UK) to a country outside the UK not
recognized as providing an adequate level of protection for personal data. You,
acting as data exporter, shall execute, or shall procure that your relevant
entities execute, such UK SCCs with the relevant Indeed entity or a third-party
entity, acting as a data importer.
9.3 Transfers of non-EEA/Swiss/UK Data
In the event that Client Personal Data is to be transferred outside the country
of origin in connection with the provision of Services under the Agreement and
this country is not located within the EEA, Switzerland or the United Kingdom,
the Parties will work together expeditiously and in good faith to establish the
appropriate transfer mechanism to be implemented, as required by applicable Data
Protection Law.
9.4 Transfer Mechanism
In the event that the transfer mechanisms agreed by the Parties herein are
amended, replaced, or cease to be authorized as a means to provide “adequate
protection” with respect to transfers of Client Personal Data, the Parties will
work together expeditiously and in good faith to establish another valid
transfer mechanism and/or implement supplementary measures as needed to
establish appropriate safeguards for such data. Any impacts on the terms of the
Agreement and the provision of the Services caused by such new requirements will
be addressed by the Parties in accordance with Section 16 (Changes in Laws)
below.
10. Use of Business Contact Information
Each Party consents to the other Party using its Business Contact Information
for contract management, payment processing, service offering, and business
development purposes, including business development with partners, and such
other purposes as set out in the using Party’s global data privacy policy
(copies of which shall be made available upon request). For such purposes, and
notwithstanding anything else set forth in the Agreement or this Addendum with
respect to Client Personal Data in general, each Party shall be considered an
independent Controller with respect to the other Party’s Business Contact
Information and shall be entitled to transfer such information to any country
where such Party’s global organization operates.
11. Disclaimer of Liability
Indeed will not be liable for any claim brought by a data subject arising from
or related to Indeed or its Affiliates action or omission to the extent that
Indeed was acting in accordance with your instructions.
12. Governing Terms
12.1 This Addendum represents the entire agreement between the Parties in
relation to its subject-matter and all previous representations, agreements and
statements are hereby excluded.
12.2 For avoidance of doubt and without prejudice to the rights of any data
subjects thereunder, this Addendum and any Standard Contractual Clauses (or
other data transfer agreements) that the Parties or their affiliates may enter
into in connection with the Services provided pursuant to the Agreement will be
considered part of the Agreement and the liability terms set forth in the
Agreement will apply to all claims arising thereunder.
12.3 In the event of any conflict or ambiguity between terms of this Addendum
and terms of the Agreement, the terms of the Addendum shall prevail . In the
event of any conflict or ambiguity between terms of this Addendum and terms of
the Standard Contractual Clauses, the terms of the Standard Contractual Clauses
shall prevail. All other terms and conditions within the Agreement remain
unchanged and in full force and effect.
13. Counterparts
This Addendum may be executed in two or more counterparts or duplicates
(including by electronic signature), each of which when executed shall be deemed
to be an original, and which together shall constitute one and the same
instrument.
14. Severability
Each and every provision of this Addendum is severable and distinct from the
others and if at any time any provision of this is or becomes illegal, invalid
or unenforceable in any respect under the law of any jurisdiction, that will not
affect or impair the legality, validity or enforceability in that jurisdiction
of any other provision of this Addendum.
15. Notices and Variation
All notices, consents, demands, and other communications required or permitted
to be given by either Party under this Addendum shall be in writing. No
amendment to this Addendum will be effective unless in writing and signed by
both Parties.
16. Changes in Laws
In the event of (i) any newly enacted Applicable Data Protection Laws, (ii) any
change to an existing Applicable Data Protection Laws (including
generally-accepted interpretations thereof), (iii) any interpretation of a new
or existing Applicable Data Protection Laws by You, or (iv) any material new or
emerging cybersecurity threat, which individually or collectively requires a
change in the manner by which Indeed is delivering the Services to You, the
Parties shall agree in writing upon how Indeed’s delivery of the Services will
be impacted and shall make equitable adjustments to the terms of the Agreement
and the Services in accordance with any change procedures as may be agreed to by
the Parties.
17. Governing Law and Jurisdiction
17.1 The jurisdiction of this Agreement shall be the jurisdiction of the Primary
Agreement. In the event there is no jurisdiction clause in the Primary
Agreement, any dispute or claim in connection with this Agreement shall be
governed by and construed in accordance with:
17.1.1 in the case of the contracting Indeed entity being in the US, the laws of
the state of Texas,
17.1.2 in the case of the contracting Indeed entity being outside the US, the
laws of Ireland,
and each of the Parties hereby consent to the exclusive personal jurisdiction
(including non-contractual disputes or claims) of the federal or state courts
located in Travis County, Texas, U.S.A, if the Data Processor is located in the
United States of America, or Dublin, Ireland, if the Data Processor is located
elsewhere.
SCHEDULE
STANDARD CONTRACTUAL CLAUSES
1. The relevant Controller-Processor Standard Contractual Clauses are available
at: https://hrtechprivacy.com/c2pscc
2. For the purposes of entering the Standard Contractual Clauses:
1. The optional Clause 7 shall not apply;
2. The description of the transfer of Personal Data in Appendix A of this
Agreement shall be deemed to be inserted in place of Annex I of the
Standard Contractual Clauses;
3. Appendix B of this Agreement shall be deemed to be inserted in place of
Annex II of the Standard Contractual Clauses.
APPENDIX A
A. LIST OF PARTIES
Data Exporter(s) / Client:
Name:
Address:
Contact Name, Position, Details:
Relevant Activities:
Roles:
Data Importer:
Name:
Indeed Ireland Operations Limited
Address:
124 St. Stephens Green, Dublin 2, Ireland, D02 C628
Contact:
Indeed Ireland Operations Limited
ATTN: Data Protection Officer
124 St. Stephens Green
Dublin 2
Ireland
D02 C628
Relevant Activities:
Indeed is engaged in the business of providing a web-based platform and related
services for job seekers to upload resumes and search for jobs, and for
businesses to post jobs, link jobs and locate candidates (the “Indeed
Services”).
Role:
Processor
B. DESCRIPTION OF TRANSFER
Categories Data Subjects The personal data transferred concern the following
categories of data subjects:Individuals about whom Personal Data is provided to
Indeed via the Services by (or at the direction of) Client, which may include
without limitation Client’s or its Affiliates’ employees, contractors, and end
users. Purposes of the transfer(s) The transfer is made for the following
purposes: Indeed will only process Client Personal Data as Processor for the
following purposes and only when necessary and proportionate to comply with the
Client’s instructions: Providing and updating the Services as licensed,
configured, and used by Client and its users, including through Client’s use of
Indeed settings, administrator controls or other Service functionality; Securing
and real-time monitoring the Services; Resolving issues, bugs, and errors;
Providing Client requested support, including applying knowledge gained from
individual Client support requests to benefit all Indeed Clients but only to the
extent such knowledge is anonymized as set out in the Agreement and this
Appendix A detailing the subject matter, nature, purpose, and duration of
Personal Data Processing in the Controller to Processor capacity.any other
documented instruction provided by Client and acknowledged by Indeed as
constituting instructions for purposes of this Addendum. Categories of Personal
Data Depending on the Services you use, the personal data transferred may
primarily concern the following categories of data:
Indeed Account Information: Data associated with the end user’s Indeed account,
password, company name, and Client’s preferences. This will include: Indeed
unique user ID, social media login (optional), and display name.
Client Authentication Data: This may include username and password unless Single
Sign On (SSO) is used.
Interview Content. This may include video, audio, transcripts, interview notes,
and interview questions.
Chat Messages. Content sent between users on an Indeed hosted video platform
(e.g. Indeed Interview)
Calendar Information. This may include meeting schedules and event information
made available through Client controlled integrations (e.g. Outlook, Google
Calendar).
Candidate Materials: Data that Job Seekers disclose to employers in the hiring
process. This data may include applications, which generally contain job seeker
resumes, screening data (such as answers to screener questions or assessment
results), cover letters, and any other data a job seeker agrees to share with
Employers when they express interest in employment opportunities, for example,
by applying or registering for events.
Employer Materials: This may include recruiter profiles, disposition information
and employers’ notes about candidates, and candidate preferences.
Interview Metadata: This may include information about your interview product
usage, such as frequency, quality, timezone, attendance, and duration of events,
as well as network activity.
Device and Network information: Information about your desktop and mobile
device, which may include network data, operating system, user agent, MAC / IP
address, and service logs.
User Feedback and Satisfaction Data: This may include ratings and plain text
feedback on how we can improve our services. Frequency of the transfer (e.g.
whether the data transfer is a one-off or continuous basis) Continuous Special
categories of personal data (if appropriate) Special categories are not required
to use the Services. Such special categories of data include, but may not be
limited to, Personal Data with information revealing racial or ethnic origin,
political opinions, religious or philosophical belief, genetic or biometric
data, data concerning your health or sexual orientation. To the extent such
sensitive data is submitted, it is determined and controlled by Client in its
sole discretion. Duration of processing The applicable term of the Primary
Agreement unless otherwise required by law. Nature and Subject Matter of the
Processing Indeed will process Client Personal Data for the purposes of
providing the Services to Client in accordance with the Addendum. Retention
period (or, if not possible to determine, the criteria used to determine that
period) The applicable term of the Primary Agreement unless otherwise required
by law.
C. COMPETENT SUPERVISORY AUTHORITY
Identify the competent supervisory authority/ies in accordance with Clause 13 of
the SCCs: The competent supervisory authority, in accordance with Clause 13 of
the EU SCCs, must be (i) the supervisory authority applicable to the data
exporter in its EEA country of establishment or, (ii) where the data exporter is
not established in the EEA, the supervisory authority applicable in the EEA
country where the data exporter’s EU representative has been appointed pursuant
to Article 27(1) of the GDPR, or (iii) where the data exporter is not obliged to
appoint a representative, the supervisory authority applicable to the EEA
country where the data subjects relevant to the transfer are located. With
respect to Personal Data to which the UK GDPR applies, the competent supervisory
authority is the Information Commissioners Office (the “ICO”). With respect to
Personal Data to which the Swiss DPA applies, the competent supervisory
authority is the Swiss Federal Data Protection and Information Commissioner.
APPENDIX B
TECHNICAL AND ORGANISATIONAL SECURITY MEASURES
In accordance with the Agreement, the Data Processor will adopt and maintain
appropriate (including organisational and technical) security measures in
dealing with the Personal Data in order to protect against unauthorised or
accidental access, loss, alteration, disclosure or destruction of such data, in
particular where the processing involves the transmission of data over a
network, and against all other unlawful forms of processing.
In determining the technical and organizational security measures required under
the Agreement, the Data Processor will take account of the state of the art, the
costs of implementation and the nature, scope, context and purposes of
processing as well as the risk of varying likelihood and severity for the rights
and freedoms of natural persons.
The Data Processor will implement the following specific security measures, as
applicable:
Relevant employees and contractors are to be trained in relation to technical
and organizational security measures;
* Personal Data is to be stored on secured servers behind a firewall;
* Servers are to be monitored by industry standard network monitoring tools to
detect any potential security breaches;
* Corporate systems and databases to be password protected;
* VPN and direct network access to be limited to authorized devices;
* Dual factor authentication for VPN access;
* Passwords to be hashed and salted and stored in a separate database;
* Segregation and limitation of employee access permissions;
* Active and automated monitoring of critical access logs and anomaly
detection;
* Retention of critical access logs in accordance with applicable retention
procedures;
* Pseudonymisation and encryption methods;
* System(s) to restore the availability and access to Personal Data in a timely
manner in the event of a physical or technical incident; and
* Process(es) for regularly testing, assessing and evaluating the effectiveness
of technical and organizational measures for ensuring the security of the
processing.
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