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Customer Journey Protection

ACCOUNT SECURITY AND FRAUD PREVENTION FOR EVERY CUSTOMER JOURNEY

Combine complete visibility of user behavior - everywhere - with the agility to
decision and act on trust and risk in real time, future-proofing your business
against evolving AI fraud threats, complex social engineering and online abuse.

Book a demo




DARWINIUM IS A CYBERFRAUD PREVENTION PLATFORM THAT PROVIDES SCALABLE CUSTOMER
JOURNEY PROTECTION WITHOUT FRICTION

Security and fraud solutions typically risk-assess specific digital interactions
rather than the entire user journey. This creates an incomplete view of user
behavior, poor customer experience, and an inability to adapt to new threats.
Darwinium combines fraud intelligence and analytics across every digital
touchpoint – Web, Apps and APIs, with integrated customer journey orchestration.
Businesses can make more accurate, real-time decisions, and take dynamic,
tailored remediation that favors the customer and not the fraudster.


UNITE OPERATIONAL SILOES

Understand true user intent, with full visibility of fraud and risk intelligence
across security, fraud and customer experience teams.


CREATE CUSTOMER DELIGHT

Give customers frictionless, tailored digital experiences that build trust and
lifetime value without unnecessary interventions.


PROTECT AGAINST EVOLVING AI THREATS

Close the gap between making risk decisions and taking action, without relying
on IT and engineering resource.

Play


PROTECT EVERY CUSTOMER JOURNEY FROM FRAUD, SCAMS AND ABUSE

Watch the video



"THE DARWINIUM TEAM SHOWCASED A PROFOUND UNDERSTANDING OF OUR REQUIREMENTS,
OFFERING INNOVATIVE SOLUTIONS TO HELP US REACH OUR OBJECTIVES. THEY ARE NOT ONLY
KNOWLEDGEABLE BUT ALSO BRING A CREATIVE APPROACH TO PROBLEM-SOLVING. THE
PLATFORM'S FLEXIBILITY IS PARTICULARLY IMPRESSIVE, ALLOWING US TO MEET THE
UNIQUE NEEDS OF OUR BUSINESS AND CLIENTS."

Egle Nartautaite, Global Fraud at Pitney Bowes



WHAT MAKES DARWINIUM DIFFERENT?

Your Complete Cyberfraud Prevention Platform

Consolidate multiple data siloes into a single source of truth across the
customer journey. Covering bot intelligence, account security, fraud and abuse
prevention.

Harness journey-level behavioral analytics, native device fingerprinting and
behavioral biometrics that leverage 365 days of fine-grained transaction
intelligence.

Move seamlessly from analytics to action, with real-time customer journey
orchestration.



Behavioral Intelligence Across your Digital Estate

Take cyberfraud intelligence to the perimeter edge. Add network, device,
behavior and endpoint context to security tools, and complete journey-level
visibility and context to fraud teams.

Simple deployment options cover your content delivery network (CDN), web, mobile
apps and APIs, removing pressure on IT resource and decoupling remediation from
release cycles.



Uncover User Intent with Device and Behavioral Signatures

Darwinium has distilled sophisticated device and behavioral interactions into
industry-first digital signatures to better separate trust from risk. Simplify
vast amounts of data into actionable intelligence that can be compared for
similarity. Find patterns of behavior, identity, content and context.

Rather than a fixed identifier, signatures can be compared in real time for
percentage similarity according to context. Optimize challenge rates with
customer experience to recognize more trusted users with less friction.



USE CASES

Combine individual use cases across web, mobile and API endpoints, with full
customer journey-level visibility

 * 
   Account Security
 * 
   Fraud Prevention
 * 
   Abuse Prevention
 * 
   Onboarding
 * 
   Account Takeover
 * 
   Payment Fraud
 * 
   Scam Detection
 * 
   Bonus Abuse
 * 
   API Abuse

ACCOUNT SECURITY

Detect and block malicious automated traffic, fake accounts and use of stolen
identity data. Protect logins, account details and payments. Optimize customer
experience.

Learn moreabout Account Security

Account Security

Detect and block malicious automated traffic, fake accounts and use of stolen
identity data. Protect logins, account details and payments. Optimize customer
experience.

Learn more
Fraud Prevention

Protect against account takeovers, use of stolen credit cards, shipping and
returns fraud. Identify behavior indicative of scams and social engineering
across payment journeys.

Learn more
Abuse Prevention

Prevent bonus abuse, business logic abuse and API abuse. Detect fraudulent or
abusive content - images and text - before it is uploaded. Protect end user
trust and safety.

Learn more
Onboarding

Streamline customer onboarding by combining identification of high-risk devices
and behaviors with plug-and-play know-your-customer (FYC), anti-money-laundering
(AML) and enhanced due diligence (EDD) integrations.

Learn more
Account Takeover

Accurately identify returning users regardless of cookie wiping or private
browsing. Separate trusted and high-risk behavior as it happens to prevent
intrusion of trusted accounts. Identify potential social engineering behaviors.

Learn more
Payment Fraud

Add upstream context to downstream checkout and payment workflows, to reduce
manual reviews and false positives. Consolidate digital interactions with
instore activity, such as rewards redeptions, via the Darwinium API.

Learn more
Scam Detection

Detect subtle signs of social engineering or coercion indicative of a potential
scam, via journey-level behavioral analytics and behavioral biometrics. Identify
live remote access attempts and unusual payment patterns, with 365-day
lookbacks.

Learn more
Bonus Abuse

Uncover unwanted bonus-abuse behaviors that other solutions might miss, such as
use of automated bots that can bypass captchas, cookie wiping and use of private
browsing to bypass device recognition, and use of proxies and emulators to
generate multiple new player bonuses.

Learn more
API Abuse

Integrate Darwinium with your sites' API endpoints to protect their integrity.
Bring the context of downstream events to the security perimeter, to better
discover, monitor and maintain new and existing APIs. Detect and prevent high
velocity attacks, low and slow probing, and attempts at reverse engineering with
velocity, sequence and parameter monitoring.

Learn more


INDUSTRIES

Secure customer accounts across eCommerce, marketplaces, gaming and gambling,
fintech, airlines and retail banking


eCommerce

ENRICH CHECKOUT RISK ASSESSMENT WITH UPSTREAM CONTEXT

Build digital interactions that create loyal customers, while protecting against
account takeover, payment, shipping and returns fraud.

Marketplace

IDENTIFY AND BLOCK CONTENT FRAUD AT SOURCE

Prevent fraudulent or abusive content from being uploaded onto your site with
image and text fuzzy matching. Prioritize user trust and safety.

Gaming/Gambling

DETECT BONUS ABUSE AND PROMOTE FAIR GAMING

Isolate fraudsters abusing new player bonuses. Detect and block instances of
fraudulent or collusive play. Accurately identify returning self-excluders.

Fintech

STREAMLINE CUSTOMER ONBOARDING AND ACCOUNT SECURITY

Prioritize compliant customer onboarding and frictionless account access while
protecting accounts from account takeover and payment fraud.

Banking

IDENTIFY AUTHORIZED AND UNAUTHORIZED FRAUD

Safeguard customer accounts. Identify behavior indicative of social engineering.
Intervene in live scam journeys with dynamic tailored messaging.


Customer Success


DARWINIUM DIGITAL SIGNATURES FOR DEVICES AND BEHAVIORAL BIOMETRICS INCREASED
RETURNING USER RECOGNITION TO 97% AT LOGIN FOR ASAAS

Read case study


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