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adfs.hsn.net Open in urlscan Pro
161.254.18.30  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PR...
Effective URL: https://adfs.hsn.net/adfs/ls/
Submission: On December 07 via manual from US
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 6 IPs in 3 countries across 5 domains to perform 46 HTTP transactions. The main IP is 161.254.18.30, located in Brooksville, United States and belongs to HOME-SHOPPING-NETWORK, US. The main domain is adfs.hsn.net.
TLS certificate: Issued by DigiCert Global CA G2 on August 19th 2020. Valid for: a year.
This is the only time adfs.hsn.net was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
37 35.164.140.184 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 54.218.128.121 16509 (AMAZON-02)
1 54.76.245.29 16509 (AMAZON-02)
4 161.254.18.30 25667 (HOME-SHOP...)
46 6
37    35.164.140.184 (Boardman, United States)

ASN16509 (AMAZON-02, US)
PTR: ec2-35-164-140-184.us-west-2.compute.amazonaws.com
egain.hsn.com
2    2a00:1450:4001:820::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
1    2a00:1450:4001:814::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
1    54.218.128.121 (Boardman, United States)

ASN16509 (AMAZON-02, US)
PTR: ec2-54-218-128-121.us-west-2.compute.amazonaws.com
cloud-us.analytics-egain.com
1    54.76.245.29 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-54-76-245-29.eu-west-1.compute.amazonaws.com
analytics.analytics-egain.com
4    161.254.18.30 (Brooksville, United States)

ASN25667 (HOME-SHOPPING-NETWORK, US)
adfs.hsn.net
Domain Requested by
37 egain.hsn.com egain.hsn.com
cloud-us.analytics-egain.com
4 adfs.hsn.net adfs.hsn.net
2 fonts.googleapis.com egain.hsn.com
1 analytics.analytics-egain.com cloud-us.analytics-egain.com
1 cloud-us.analytics-egain.com egain.hsn.com
1 fonts.gstatic.com fonts.googleapis.com
46 6

This site contains no links.

Subject Issuer Validity Valid
egain.hsn.com
DigiCert Global CA G2		 2020-06-12 -
2021-06-21		 a year crt.sh
upload.video.google.com
GTS CA 1O1		 2020-11-03 -
2021-01-26		 3 months crt.sh
*.gstatic.com
GTS CA 1O1		 2020-11-03 -
2021-01-26		 3 months crt.sh
*.analytics-egain.com
Go Daddy Secure Certificate Authority - G2		 2020-09-04 -
2021-10-06		 a year crt.sh
adfs.hsn.net
DigiCert Global CA G2		 2020-08-19 -
2021-09-17		 a year crt.sh

This page contains 4 frames:

Primary Page: https://adfs.hsn.net/adfs/ls/
Frame ID: 9CB29FE2DEFE6FCD5E2EA3DC0A1CC218
Requests: 43 HTTP requests in this frame

Frame: https://cloud-us.analytics-egain.com/onetag/EG10999061
Frame ID: FA7F246311940BC7669419E3BE817497
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG10999061
Frame ID: B8C30F2444A3545C0F2A6E75EE1653A4
Requests: 1 HTTP requests in this frame

Frame: https://egain.hsn.com/system/cb/cs/checkSession.html?wsname=https://egain.hsn.com
Frame ID: 2169F67D0329AC670F595F88906CB703
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page URL History Show full URLs

  1. https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700... Page URL
  2. https://adfs.hsn.net/adfs/ls/ Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i
Overall confidence: 100%
Detected patterns
  • headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i

Page Statistics

46
Requests

100 %
HTTPS

33 %
IPv6

5
Domains

6
Subdomains

6
IPs

3
Countries

728 kB
Transfer

1768 kB
Size

0
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out Page URL
  2. https://adfs.hsn.net/adfs/ls/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

46 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Cookie set Citrix-Not-Opening-or-Grayed-Out
egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/ 		25 KB
7 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-164-140-184.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
Resource Hash
9dcc83e45a6dc0a419f935fb11a9a8feb28bad446fb17160cfd6520d34641ca7
Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff

Request headers

Host
egain.hsn.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
none
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Sec-Fetch-Dest
document
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Accept-Ranges
bytes
Cache-Control
max-age=7200
Cache-control
no-cache="set-cookie"
Content-Encoding
gzip
Content-Type
text/html
Date
Mon, 07 Dec 2020 16:46:29 GMT
ETag
"c58fbeb5dbc5d41:0"
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
Set-Cookie
AWSELB=2B39231514946F4AB37303942167502D5694FA7A2EC0A26116C0F1FF91A7CFF41AE7E84443615BECC5A62977153E43D313C79269D4B37C9B4D25CC8A60CA05E813DBBC633D;PATH=/ AWSELBCORS=2B39231514946F4AB37303942167502D5694FA7A2EC0A26116C0F1FF91A7CFF41AE7E84443615BECC5A62977153E43D313C79269D4B37C9B4D25CC8A60CA05E813DBBC633D;PATH=/;SECURE;SAMESITE=None
Strict-Transport-Security
max-age=2592000
Vary
Accept-Encoding
X-Content-Type-Options
nosniff
Content-Length
6165
Connection
keep-alive
css
fonts.googleapis.com/ 		2 KB
675 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300
Requested by
Host: egain.hsn.com
URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:820::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
dafd245e442ce6461f877f3d15b7aa0aeae6b4f49c374ede0b072b2c6468e474
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Mon, 07 Dec 2020 15:24:34 GMT
server
ESF
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
date
Mon, 07 Dec 2020 16:46:30 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
expires
Mon, 07 Dec 2020 16:46:30 GMT
css
fonts.googleapis.com/ 		2 KB
626 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css?family=Open+Sans
Requested by
Host: egain.hsn.com
URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:820::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
cf7a2b3976c3af63dc2bca70cc5625a26341f19b1ccd484feddf076df895ed58
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Mon, 07 Dec 2020 14:52:08 GMT
server
ESF
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
date
Mon, 07 Dec 2020 16:46:30 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
expires
Mon, 07 Dec 2020 16:46:30 GMT
bootstrap.min.css
egain.hsn.com/system/templates/selfservice/hsn_agent/libs/ 		143 KB
31 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/bootstrap.min.css
Requested by
Host: egain.hsn.com
URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-164-140-184.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
Resource Hash
d14cd5b95f7250d03b390d5f84f830bcbe7f76b9e5985bac2d0433f6cedf2e15
Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff

Request headers

Referer
https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 07 Dec 2020 16:46:29 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
ETag
"e852c3b5dbc5d41:0"
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
text/css
Cache-Control
max-age=7200
Strict-Transport-Security
max-age=2592000
Accept-Ranges
bytes
Content-Length
31166
select.min.css
egain.hsn.com/system/templates/selfservice/hsn_agent/libs/ 		4 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/select.min.css
Requested by
Host: egain.hsn.com
URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-164-140-184.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
Resource Hash
a6ebdddbf4ed39082d93aecbfb896330ef8c4e9a7b8ae12c546bd04dd2321e1d
Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff

Request headers

Referer
https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 07 Dec 2020 16:46:30 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
ETag
"e852c3b5dbc5d41:0"
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
text/css
Cache-Control
max-age=7200
Strict-Transport-Security
max-age=2592000
Accept-Ranges
bytes
Content-Length
1487
toaster.min.css
egain.hsn.com/system/templates/selfservice/hsn_agent/libs/ 		11 KB
8 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/toaster.min.css
Requested by
Host: egain.hsn.com
URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-164-140-184.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
Resource Hash
68e00f9c3bb46399aa247835173c8a641ae9e717f0a9ef3b1ebdb179527d9852
Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff

Request headers

Referer
https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 07 Dec 2020 16:46:30 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
ETag
"e852c3b5dbc5d41:0"
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
text/css
Cache-Control
max-age=7200
Strict-Transport-Security
max-age=2592000
Accept-Ranges
bytes
Content-Length
7411
textAngular.min.css
egain.hsn.com/system/templates/selfservice/hsn_agent/libs/ 		2 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/textAngular.min.css
Requested by
Host: egain.hsn.com
URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-164-140-184.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
Resource Hash
3d7e7f2ba185ec95374b2cd95a8146e75927c6a4b04e5b45c2798fdd150927c5
Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff

Request headers

Referer
https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 07 Dec 2020 16:46:30 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
ETag
"e852c3b5dbc5d41:0"
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
text/css
Cache-Control
max-age=7200
Strict-Transport-Security
max-age=2592000
Accept-Ranges
bytes
Content-Length
663
font-awesome.min.css
egain.hsn.com/system/templates/selfservice/hsn_agent/libs/font-awesome/css/ 		26 KB
7 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/font-awesome/css/font-awesome.min.css
Requested by
Host: egain.hsn.com
URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-164-140-184.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
Resource Hash
936ffccdc35bc55221e669d0e76034af76ba8c080c1b1149144dbbd3b5311829
Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff

Request headers

Referer
https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 07 Dec 2020 16:46:30 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
ETag
"e852c3b5dbc5d41:0"
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
text/css
Cache-Control
max-age=7200
Strict-Transport-Security
max-age=2592000
Accept-Ranges
bytes
Content-Length
7144
application-17.0.3-11-t1-TB11.css
egain.hsn.com/system/templates/selfservice/hsn_agent/css/ 		114 KB
17 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://egain.hsn.com/system/templates/selfservice/hsn_agent/css/application-17.0.3-11-t1-TB11.css
Requested by
Host: egain.hsn.com
URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-164-140-184.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
Resource Hash
3e7b852695789ccfc07e8885764140c445e544a41d5cf0280380fb7e0945c17d
Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff

Request headers

Referer
https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
User-Agent
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Date
Mon, 07 Dec 2020 16:46:30 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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User-Agent
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Response headers

Date
Mon, 07 Dec 2020 16:46:30 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
ETag
"972ebcb5dbc5d41:0"
Vary
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1952
angular-bundle-17.0.3-11-t1.min.js
egain.hsn.com/system/templates/selfservice/hsn_agent/libs/ 		524 KB
176 KB 		Script
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HTTP/1.1
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User-Agent
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Response headers

Date
Mon, 07 Dec 2020 16:46:30 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
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application-portal-defaults.js
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636 B 		Script
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Response headers

Date
Mon, 07 Dec 2020 16:46:30 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
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application-17.0.3-11-t1.min.js
egain.hsn.com/system/templates/selfservice/hsn_agent/libs/ 		84 KB
23 KB 		Script
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HTTP/1.1
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User-Agent
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Response headers

Date
Mon, 07 Dec 2020 16:46:30 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
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"e852c3b5dbc5d41:0"
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22880
egain-angular-services.1.0.39.wss.min.js
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34 KB 		Script
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Response headers

Date
Mon, 07 Dec 2020 16:46:30 GMT
Content-Encoding
gzip
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Microsoft-IIS/8.5
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egain.hsn.com/system/templates/selfservice/hsn_agent/libs/ 		189 KB
42 KB 		Script
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Response headers

Date
Mon, 07 Dec 2020 16:46:30 GMT
Content-Encoding
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nosniff
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custom-application.17.0.3-11-t1.min.js
egain.hsn.com/system/templates/selfservice/hsn_agent/ext-components/libs/ 		72 KB
16 KB 		Script
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HTTP/1.1
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Response headers

Date
Mon, 07 Dec 2020 16:46:30 GMT
Content-Encoding
gzip
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nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
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566 B 		Script
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Response headers

Date
Mon, 07 Dec 2020 16:46:30 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
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Microsoft-IIS/8.5
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date
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x-content-type-options
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server
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en-US.json
egain.hsn.com/system/templates/selfservice/hsn_agent/ext-components/l10n/ 		860 B
1 KB 		XHR
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Protocol
HTTP/1.1
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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Response headers

Date
Mon, 07 Dec 2020 16:46:30 GMT
X-Content-Type-Options
nosniff
Last-Modified
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Server
Microsoft-IIS/8.5
ETag
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en-US.json
egain.hsn.com/system/templates/selfservice/hsn_agent/l10n/ 		15 KB
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HTTP/1.1
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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User-Agent
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Response headers

Date
Mon, 07 Dec 2020 16:46:30 GMT
X-Content-Type-Options
nosniff
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Server
Microsoft-IIS/8.5
ETag
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15332
application-config.json
egain.hsn.com/system/templates/selfservice/hsn_agent/application/ 		2 KB
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URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/angular-bundle-17.0.3-11-t1.min.js
Protocol
HTTP/1.1
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
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Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 07 Dec 2020 16:46:30 GMT
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
ETag
"6da693b5dbc5d41:0"
Strict-Transport-Security
max-age=2592000
Content-Type
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Cache-Control
max-age=7200
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keep-alive
Accept-Ranges
bytes
Content-Length
1850
250700000001005
egain.hsn.com/system/ws/v11/general/portal/ 		5 KB
2 KB 		XHR
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URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/angular-bundle-17.0.3-11-t1.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
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ec2-35-164-140-184.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma
no-cache
Date
Mon, 07 Dec 2020 16:46:30 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Server
Microsoft-IIS/8.5
Vary
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Strict-Transport-Security
max-age=2592000
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no-cache
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Content-Length
1730
view-article.html
egain.hsn.com/system/templates/selfservice/hsn_agent/ext-components/pages/view-article/ 		2 KB
1 KB 		XHR
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URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/angular-bundle-17.0.3-11-t1.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 07 Dec 2020 16:46:30 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
ETag
"c58fbeb5dbc5d41:0"
Vary
Accept-Encoding
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keep-alive
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Content-Length
669
header-small.html
egain.hsn.com/system/templates/selfservice/hsn_agent/ext-components/components/header-small/ 		6 KB
2 KB 		XHR
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URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/angular-bundle-17.0.3-11-t1.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
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X-Content-Type-Options nosniff

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Accept
application/json, text/plain, */*
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 07 Dec 2020 16:46:31 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
ETag
"5cccb9b5dbc5d41:0"
Vary
Accept-Encoding
Connection
keep-alive
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1825
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egain.hsn.com/system/templates/selfservice/hsn_agent/ext-components/components/article-content-window/ 		3 KB
1 KB 		XHR
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URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/angular-bundle-17.0.3-11-t1.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
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Software
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 07 Dec 2020 16:46:31 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
ETag
"f669b7b5dbc5d41:0"
Vary
Accept-Encoding
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keep-alive
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text/html
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max-age=7200
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max-age=2592000
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1050
article-tools-horizontal.html
egain.hsn.com/system/templates/selfservice/hsn_agent/components/article-tools-horizontal/ 		1 KB
938 B 		XHR
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URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/angular-bundle-17.0.3-11-t1.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 07 Dec 2020 16:46:31 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
ETag
"7ecc9ab5dbc5d41:0"
Vary
Accept-Encoding
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keep-alive
Content-Type
text/html
Cache-Control
max-age=7200
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max-age=2592000
Accept-Ranges
bytes
Content-Length
537
article-feedback-thumbs.html
egain.hsn.com/system/templates/selfservice/hsn_agent/ext-components/components/article-feedback-thumbs/ 		1 KB
920 B 		XHR
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URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/angular-bundle-17.0.3-11-t1.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-164-140-184.us-west-2.compute.amazonaws.com
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Request headers

Accept
application/json, text/plain, */*
Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 07 Dec 2020 16:46:31 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
ETag
"f669b7b5dbc5d41:0"
Vary
Accept-Encoding
Connection
keep-alive
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text/html
Cache-Control
max-age=7200
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max-age=2592000
Accept-Ranges
bytes
Content-Length
519
article-related-list.html
egain.hsn.com/system/templates/selfservice/hsn_agent/components/article-related-list/ 		1 KB
997 B 		XHR
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URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/angular-bundle-17.0.3-11-t1.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-164-140-184.us-west-2.compute.amazonaws.com
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X-Content-Type-Options nosniff

Request headers

Accept
application/json, text/plain, */*
Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 07 Dec 2020 16:46:31 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
ETag
"3f6b98b5dbc5d41:0"
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
text/html
Cache-Control
max-age=7200
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max-age=2592000
Accept-Ranges
bytes
Content-Length
596
topic-nav-list.html
egain.hsn.com/system/templates/selfservice/hsn_agent/components/topic-nav-list/ 		1 KB
1003 B 		XHR
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URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/angular-bundle-17.0.3-11-t1.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-164-140-184.us-west-2.compute.amazonaws.com
Software
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X-Content-Type-Options nosniff

Request headers

Accept
application/json, text/plain, */*
Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 07 Dec 2020 16:46:31 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
ETag
"a07b5b5dbc5d41:0"
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
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Cache-Control
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Accept-Ranges
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603
my-portal-window.html
egain.hsn.com/system/templates/selfservice/hsn_agent/components/my-portal-window/ 		1002 B
912 B 		XHR
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URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/angular-bundle-17.0.3-11-t1.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-164-140-184.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
Resource Hash
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Request headers

Accept
application/json, text/plain, */*
Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 07 Dec 2020 16:46:31 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
ETag
"b71ba9b5dbc5d41:0"
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
text/html
Cache-Control
max-age=7200
Strict-Transport-Security
max-age=2592000
Accept-Ranges
bytes
Content-Length
511
quick-links-list.html
egain.hsn.com/system/templates/selfservice/hsn_agent/components/quick-links-list/ 		1 KB
1002 B 		XHR
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URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/angular-bundle-17.0.3-11-t1.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-164-140-184.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
Resource Hash
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Security Headers
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Request headers

Accept
application/json, text/plain, */*
Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 07 Dec 2020 16:46:31 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
ETag
"1a7eabb5dbc5d41:0"
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
text/html
Cache-Control
max-age=7200
Strict-Transport-Security
max-age=2592000
Accept-Ranges
bytes
Content-Length
601
community-links-list.html
egain.hsn.com/system/templates/selfservice/hsn_agent/components/community-links-list/ 		1 KB
1 KB 		XHR
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URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/angular-bundle-17.0.3-11-t1.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-164-140-184.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff

Request headers

Accept
application/json, text/plain, */*
Referer
https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 07 Dec 2020 16:46:31 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
ETag
"8309db5dbc5d41:0"
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
text/html
Cache-Control
max-age=7200
Strict-Transport-Security
max-age=2592000
Accept-Ranges
bytes
Content-Length
628
footer-small.html
egain.hsn.com/system/templates/selfservice/hsn_agent/components/footer-small/ 		511 B
815 B 		XHR
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URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/angular-bundle-17.0.3-11-t1.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-164-140-184.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff

Request headers

Accept
application/json, text/plain, */*
Referer
https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 07 Dec 2020 16:46:31 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
ETag
"acf4a1b5dbc5d41:0"
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
text/html
Cache-Control
max-age=7200
Strict-Transport-Security
max-age=2592000
Accept-Ranges
bytes
Content-Length
414
fontawesome-webfont.woff2
egain.hsn.com/system/templates/selfservice/hsn_agent/libs/font-awesome/fonts/ 		63 KB
63 KB 		Font
General
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https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/font-awesome/fonts/fontawesome-webfont.woff2?v=4.4.0
Requested by
Host: egain.hsn.com
URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/font-awesome/css/font-awesome.min.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-164-140-184.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
Resource Hash
3c4a1bb7ce3234407184f0d80cc4dec075e4ad616b44dcc5778e1cfb1bc24019
Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff

Request headers

Origin
https://egain.hsn.com
Referer
https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/font-awesome/css/font-awesome.min.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 07 Dec 2020 16:46:31 GMT
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
ETag
"e852c3b5dbc5d41:0"
Strict-Transport-Security
max-age=2592000
Content-Type
application/octet-stream
Cache-Control
max-age=7200
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
64464
EG10999061
cloud-us.analytics-egain.com/onetag/ Frame FA7F 		13 KB
13 KB 		Script
General
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https://cloud-us.analytics-egain.com/onetag/EG10999061
Requested by
Host: egain.hsn.com
URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/application-17.0.3-11-t1.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.218.128.121 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-218-128-121.us-west-2.compute.amazonaws.com
Software
/
Resource Hash
39305ba9487a6e488bebfaff60ca5c669835f8631bb4c379144549fed1ee40ee

Request headers

Referer
https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 07 Dec 2020 16:46:32 GMT
Cache-Control
max-age=86400, no-cache="set-cookie"
Expires
Tue, 08 Dec 2020 16:46:32 GMT
Server
Connection
keep-alive
Content-Length
13009
Content-Type
text/javascript;charset=utf-8
PROD-42144
egain.hsn.com/system/ws/v11/ss/article/ 		3 KB
2 KB 		XHR
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https://egain.hsn.com/system/ws/v11/ss/article/PROD-42144?$attribute=name,id,content,availableEditions&$lang=en-US&portalId=250700000001005&usertype=agent
Requested by
Host: egain.hsn.com
URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/angular-bundle-17.0.3-11-t1.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-164-140-184.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff

Request headers

Accept
application/json
Referer
https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma
no-cache
Date
Mon, 07 Dec 2020 16:46:31 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Server
Microsoft-IIS/8.5
Vary
Accept-Encoding
Strict-Transport-Security
max-age=2592000
Content-Type
application/json;charset=utf-8
Cache-Control
no-cache
Connection
keep-alive
Content-Length
1698
article-attachments-list.html
egain.hsn.com/system/templates/selfservice/hsn_agent/ext-components/components/article-attachments-list/ 		719 B
871 B 		XHR
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https://egain.hsn.com/system/templates/selfservice/hsn_agent/ext-components/components/article-attachments-list/article-attachments-list.html
Requested by
Host: egain.hsn.com
URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/angular-bundle-17.0.3-11-t1.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-164-140-184.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
Resource Hash
0b7e23fa537eaf120c38b7560435c7a8a1629e1ffe54f91a03a6f38de34cca76
Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff

Request headers

Accept
application/json, text/plain, */*
Referer
https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 07 Dec 2020 16:46:31 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 16 Feb 2019 09:40:53 GMT
Server
Microsoft-IIS/8.5
ETag
"f669b7b5dbc5d41:0"
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
text/html
Cache-Control
max-age=7200
Strict-Transport-Security
max-age=2592000
Accept-Ranges
bytes
Content-Length
470
EG10999061
analytics.analytics-egain.com/iframe/ Frame B8C3 		0
0 		Document
General
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https://analytics.analytics-egain.com/iframe/EG10999061
Requested by
Host: cloud-us.analytics-egain.com
URL: https://cloud-us.analytics-egain.com/onetag/EG10999061
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.76.245.29 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-76-245-29.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash

Request headers

Host
analytics.analytics-egain.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
cross-site
Sec-Fetch-Mode
navigate
Sec-Fetch-Dest
iframe
Referer
https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Referer
https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out

Response headers

Cache-Control
max-age=86400
Content-Encoding
gzip
Content-Type
text/html;charset=utf-8
Date
Mon, 07 Dec 2020 16:46:32 GMT
Expires
Tue, 08 Dec 2020 16:46:32 GMT
Server
Vary
Accept-Encoding
Content-Length
1126
Connection
keep-alive
allow_cobrowse.js
egain.hsn.com/system/cb/admin/js/ 		24 KB
7 KB 		Script
General
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https://egain.hsn.com/system/cb/admin/js/allow_cobrowse.js
Requested by
Host: cloud-us.analytics-egain.com
URL: https://cloud-us.analytics-egain.com/onetag/EG10999061
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-164-140-184.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff

Request headers

Referer
https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 07 Dec 2020 16:46:31 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Mon, 05 Oct 2020 02:42:04 GMT
Server
Microsoft-IIS/8.5
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
application/javascript
Cache-Control
max-age=86400,private
Strict-Transport-Security
max-age=2592000
Accept-Ranges
bytes
Content-Length
6841
Offers.egain
egain.hsn.com/system/ 		146 B
754 B 		Script
General
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Full URL
https://egain.hsn.com/system/Offers.egain?command=GetRulesJS&egofferpageurl=https%3A%2F%2Fegain.hsn.com%2Fsystem%2Ftemplates%2Fselfservice%2Fhsn_agent%2Fhelp%2Fagent%2Flocale%2Fen-US%2Fportal%2F250700000001005%2Fcontent%2FPROD-42144%2FCitrix-Not-Opening-or-Grayed-Out&egofferpagetitle=HSN%20%7C%20KATiE%20Knowledgebase&egofferpatternchecksum=
Requested by
Host: cloud-us.analytics-egain.com
URL: https://cloud-us.analytics-egain.com/onetag/EG10999061
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-164-140-184.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff

Request headers

Referer
https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma
no-cache
Date
Mon, 07 Dec 2020 16:46:31 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Server
Microsoft-IIS/8.5
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
text/javascript; charset=UTF-8
Expires
Thu, 01 Jan 1970 00:00:00 GMT
Cache-Control
no-cache
Strict-Transport-Security
max-age=2592000
Content-Length
231
X-UA-Compatible
IE=EmulateIE9
Primary Request Cookie set /
adfs.hsn.net/adfs/ls/ 		15 KB
19 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://adfs.hsn.net/adfs/ls/
Protocol
HTTP/1.1
Security
TLS 1.2, RSA, AES_256_GCM
Server
161.254.18.30 Brooksville, United States, ASN25667 (HOME-SHOPPING-NETWORK, US),
Reverse DNS
Software
Microsoft-HTTPAPI/2.0 Microsoft-HTTPAPI/2.0 /
Resource Hash
a06880afa78e4fb16d57fcf0bb06f23911d6ab31d4ff3ef8db0b0b02b4935d83
Security Headers
Name Value
X-Frame-Options DENY

Request headers

Host
adfs.hsn.net
Connection
keep-alive
Content-Length
2367
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
Origin
https://egain.hsn.com
Content-Type
application/x-www-form-urlencoded
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
cross-site
Sec-Fetch-Mode
navigate
Sec-Fetch-Dest
document
Referer
https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Upgrade-Insecure-Requests
1
Origin
https://egain.hsn.com
Content-Type
application/x-www-form-urlencoded
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Referer
https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out

Response headers

Cache-Control
no-cache,no-store
Pragma
no-cache
Content-Length
15227
Content-Type
text/html; charset=utf-8
Expires
-1
Server
Microsoft-HTTPAPI/2.0 Microsoft-HTTPAPI/2.0
x-frame-options
DENY
P3P
CP="ADFS doesn't have P3P policy, please contact your site's admin for more details."
Set-Cookie
MSISSamlRequest=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; path=/adfs; HttpOnly; Secure; SameSite=None MSISSamlRequest1=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; path=/adfs; HttpOnly; Secure; SameSite=None
Date
Mon, 07 Dec 2020 16:46:32 GMT
getCBHostName.jsp
egain.hsn.com/system/cb/admin/ 		195 B
564 B 		Script
General
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Full URL
https://egain.hsn.com/system/cb/admin/getCBHostName.jsp
Requested by
Host: egain.hsn.com
URL: https://egain.hsn.com/system/cb/admin/js/allow_cobrowse.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-164-140-184.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff

Request headers

Referer
https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 07 Dec 2020 16:46:32 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Server
Microsoft-IIS/8.5
Vary
Accept-Encoding
Strict-Transport-Security
max-age=2592000
Content-Type
application/javascript;charset=UTF-8
Connection
keep-alive
Content-Length
260
checkSession.html
egain.hsn.com/system/cb/cs/ Frame 2169 		1 KB
1 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://egain.hsn.com/system/cb/cs/checkSession.html?wsname=https://egain.hsn.com
Requested by
Host: egain.hsn.com
URL: https://egain.hsn.com/system/cb/admin/js/allow_cobrowse.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.164.140.184 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-164-140-184.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff
X-Frame-Options ALLOW-FROM https://egain.hsn.com

Request headers

Host
egain.hsn.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
same-origin
Sec-Fetch-Mode
navigate
Sec-Fetch-Dest
iframe
Referer
https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Cookie
JSESSIONID=node0b2hccir188jtnxpmbrd0wkcw9051632.node0; AWSELB=2B39231514946F4AB37303942167502D5694FA7A2EC0A26116C0F1FF91A7CFF41AE7E84443615BECC5A62977153E43D313C79269D4B37C9B4D25CC8A60CA05E813DBBC633D; AWSELBCORS=2B39231514946F4AB37303942167502D5694FA7A2EC0A26116C0F1FF91A7CFF41AE7E84443615BECC5A62977153E43D313C79269D4B37C9B4D25CC8A60CA05E813DBBC633D; EG-S-ID=D4be807c56-ee64-40b8-9297-1ae8dee7a131; EG-U-ID=B3b15f7d4c-f29f-482b-96e1-9c7a75aeea2f
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Referer
https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out

Response headers

Accept-Ranges
bytes
Cache-Control
max-age=86400,private
Content-Encoding
gzip
Content-Type
text/html
Date
Mon, 07 Dec 2020 16:46:32 GMT
Last-Modified
Mon, 05 Oct 2020 02:42:44 GMT
Server
Microsoft-IIS/8.5
Strict-Transport-Security
max-age=2592000
Vary
Accept-Encoding
X-Content-Type-Options
nosniff
X-Frame-Options
ALLOW-FROM https://egain.hsn.com
Content-Length
764
Connection
keep-alive
style.css
adfs.hsn.net/adfs/portal/css/ 		8 KB
8 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://adfs.hsn.net/adfs/portal/css/style.css?id=D74D4D6943F32AE6F7F11D14D601DBB0E1A58919176EE512150366B6279AAF99
Requested by
Host: adfs.hsn.net
URL: https://adfs.hsn.net/adfs/ls/
Protocol
HTTP/1.1
Security
TLS 1.2, RSA, AES_256_GCM
Server
161.254.18.30 Brooksville, United States, ASN25667 (HOME-SHOPPING-NETWORK, US),
Reverse DNS
Software
Microsoft-HTTPAPI/2.0 Microsoft-HTTPAPI/2.0 /
Resource Hash
d74d4d6943f32ae6f7f11d14d601dbb0e1a58919176ee512150366b6279aaf99

Request headers

Referer
https://adfs.hsn.net/adfs/ls/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 07 Dec 2020 16:46:32 GMT
Expires
Wed, 06 Jan 2021 16:46:33 GMT
Server
Microsoft-HTTPAPI/2.0 Microsoft-HTTPAPI/2.0
ETag
D74D4D6943F32AE6F7F11D14D601DBB0E1A58919176EE512150366B6279AAF99
Content-Length
7812
Content-Type
text/css
logo.jpg
adfs.hsn.net/adfs/portal/logo/ 		27 KB
28 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://adfs.hsn.net/adfs/portal/logo/logo.jpg?id=A3BD35857D0A852B0F28CF8D8AAD27A19553CE190DCB4FC863E723606A7077FA
Requested by
Host: adfs.hsn.net
URL: https://adfs.hsn.net/adfs/ls/
Protocol
HTTP/1.1
Security
TLS 1.2, RSA, AES_256_GCM
Server
161.254.18.30 Brooksville, United States, ASN25667 (HOME-SHOPPING-NETWORK, US),
Reverse DNS
Software
Microsoft-HTTPAPI/2.0 Microsoft-HTTPAPI/2.0 /
Resource Hash
a3bd35857d0a852b0f28cf8d8aad27a19553ce190dcb4fc863e723606a7077fa

Request headers

Referer
https://adfs.hsn.net/adfs/ls/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 07 Dec 2020 16:46:32 GMT
Expires
Wed, 06 Jan 2021 16:46:33 GMT
Server
Microsoft-HTTPAPI/2.0 Microsoft-HTTPAPI/2.0
ETag
A3BD35857D0A852B0F28CF8D8AAD27A19553CE190DCB4FC863E723606A7077FA
Content-Length
28023
Content-Type
image/jpg
illustration.jpg
adfs.hsn.net/adfs/portal/illustration/ 		175 KB
175 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://adfs.hsn.net/adfs/portal/illustration/illustration.jpg?id=F2E4D4FFC46DB3AC3CF4755595571EFCC4C24591204D7B90095BE6C49627DA90
Requested by
Host: adfs.hsn.net
URL: https://adfs.hsn.net/adfs/ls/
Protocol
HTTP/1.1
Security
TLS 1.2, RSA, AES_256_GCM
Server
161.254.18.30 Brooksville, United States, ASN25667 (HOME-SHOPPING-NETWORK, US),
Reverse DNS
Software
Microsoft-HTTPAPI/2.0 Microsoft-HTTPAPI/2.0 /
Resource Hash
f2e4d4ffc46db3ac3cf4755595571efcc4c24591204d7b90095be6c49627da90

Request headers

Referer
https://adfs.hsn.net/adfs/ls/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 07 Dec 2020 16:46:33 GMT
Expires
Wed, 06 Jan 2021 16:46:34 GMT
Server
Microsoft-HTTPAPI/2.0 Microsoft-HTTPAPI/2.0
ETag
F2E4D4FFC46DB3AC3CF4755595571EFCC4C24591204D7B90095BE6C49627DA90
Content-Length
178915
Content-Type
image/jpg

Verdicts & Comments Add Verdict or Comment

19 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| ontransitionrun object| ontransitionstart object| ontransitioncancel object| cookieStore function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker object| trustedTypes boolean| crossOriginIsolated function| LoginErrors number| maxPasswordLength function| InputUtil function| SelectOption function| Login undefined| emails undefined| msViewportStyle undefined| viewport function| getStyle function| computeLoadIllustration

0 Cookies

2 Console Messages

Source Level URL
Text
console-api log URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/application-17.0.3-11-t1.min.js(Line 2)
Message:
$locationChangeSuccess ---> event:[object Object], next:https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out, present:https://egain.hsn.com/system/templates/selfservice/hsn_agent/help/agent/locale/en-US/portal/250700000001005/content/PROD-42144/Citrix-Not-Opening-or-Grayed-Out
console-api warning URL: https://egain.hsn.com/system/templates/selfservice/hsn_agent/libs/angular-bundle-17.0.3-11-t1.min.js(Line 1)
Message:
pascalprecht.translate.$translateSanitization: No sanitization strategy has been configured. This can have serious security implications. See http://angular-translate.github.io/docs/#/guide/19_security for details.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

adfs.hsn.net
analytics.analytics-egain.com
cloud-us.analytics-egain.com
egain.hsn.com
fonts.googleapis.com
fonts.gstatic.com
161.254.18.30
2a00:1450:4001:814::2003
2a00:1450:4001:820::200a
35.164.140.184
54.218.128.121
54.76.245.29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