aws.amazon.com Open in urlscan Pro
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URL: https://aws.amazon.com/training/faqs/
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FEATURED ANNOUNCEMENTS

Analytics

--------------------------------------------------------------------------------

Amazon Redshift Serverless (Preview)Meet your price performance targets with
intelligent, auto-scaling for dynamic workloads
Amazon Q in QuickSightReinvent business intelligence and enhance business
productivity with Generative BI capabilities in QuickSight
Vector engine for Amazon OpenSearch ServerlessGet simple, scalable, and
high-performing vector storage and search
AWS Clean Rooms ML (Preview)Apply machine learning with your partners, without
sharing underlying data
Application Integration

--------------------------------------------------------------------------------

B2B Data Interchange Automates the transformation of EDI documents into common
data representations like JSON and XML at scale
Business applications

--------------------------------------------------------------------------------

Amazon One Enterprise (Preview)A secure, palm-based identity service for
enterprise access control
AWS Supply Chain Supply Planning (coming soon)Forecast and plan purchases of
materials, components, and finished goods to increase service levels and cut
costs
AWS Supply Chain N-Tier Visibility (coming soon)Extend visibility and insights
to include your trading partners. Improve your planning and execution process
accuracy
AWS Supply Chain Sustainability (coming soon)Obtain the sustainability documents
and datasets you need from your supplier network in a more secure and efficient
way
Amazon Q in AWS Supply Chain (coming soon)Ask questions and get intelligent
answers about what is happening in your supply chain, why, and what actions to
take
Compute

--------------------------------------------------------------------------------

Amazon EC2 R8g Instances (Preview)The best price performance and energy
efficiency in EC2 for memory-intensive workloads
Databases

--------------------------------------------------------------------------------

Amazon Aurora Limitless DatabasePowers petabyte-scale applications with millions
of writes per second
Amazon Aurora PostgreSQL zero-ETL integration with Amazon RedshiftEnable near
real-time analytics on petabytes of transactional data
Amazon RDS for Db2Easy to setup, operate, and scale a managed Db2 database in
the cloud
Amazon RDS for MySQL zero-ETL integration with Amazon RedshiftWith zero-ETL
integrations eliminate the need to build and manage complex data pipelines that
perform ETL operations
Amazon ElastiCache ServerlessCreate a highly available cache in under a minute
and instantly scale to meet application demand
Amazon Neptune AnalyticsAnalyze tens of billions of relationships in seconds
End User Computing

--------------------------------------------------------------------------------

Amazon WorkSpaces Thin ClientCost-effective, secure access to virtual desktops
Machine Learning

--------------------------------------------------------------------------------

AWS HealthScribeTransform clinical notes into insights using generative AI
PartyRock, an Amazon Bedrock PlaygroundA shareable generative AI app building
playground for anyone to experiment and learn hands on in an intuitive and fun
way.
Amazon SageMaker StudioAccelerate ML development with your preferred IDE, ML
tools, and AI-powered coding assistance
Amazon SageMaker HyperPodReduce time to train FMs by up to 40% with
purpose-built infrastructure for distributed training
Amazon Q (Preview)Your generative AI–powered assistant designed for work
Security, Identity & Compliance

--------------------------------------------------------------------------------

Amazon GuardDuty ECS Runtime MonitoringCentralized, fully-managed Amazon ECS
container threat detection—including serverless workloads on AWS Fargate
Amazon Q Code Transformation (Preview)Accelerate app maintenance, upgrades or
migration in minutes
Storage

--------------------------------------------------------------------------------

Amazon EFS ArchiveA new storage class where customers can save up to 50% on
storage costs – compared to Amazon EFS Infrequent Access
Amazon FSx for NetApp ONTAP scale-out file systemsDelivers up to 9x higher
storage performance than before to power more compute-intensive workloads
Amazon S3 Express One ZoneFastest cloud object storage for performance-critical
applications that demand consistent single-digit millisecond latency
Featured Services
Analytics
Application Integration
Blockchain
Business Applications
Cloud Financial Management
Compute
Contact Center
Containers
Database
Developer Tools
End User Computing
Front-End Web & Mobile
Games
Internet of Things
Machine Learning
Management & Governance
Media Services
Migration & Transfer
Networking & Content Delivery
Quantum Technologies
Robotics
Satellite
Security, Identity, & Compliance
Serverless
Storage
Supply Chain
Featured Services
Amazon EC2 Virtual servers in the cloud
Amazon Simple Storage Service (S3)Scalable storage in the cloud
Amazon AuroraHigh performance managed relational database with full MySQL and
PostgreSQL compatibility
Amazon DynamoDBManaged NoSQL database
Amazon RDSManaged relational database service for PostgreSQL, MySQL, MariaDB,
SQL Server, Oracle, and Db2
AWS LambdaRun code without thinking about servers
Amazon VPCIsolated cloud resources
Amazon Lightsail Launch and manage virtual private servers
Amazon SageMakerBuild, train, and deploy machine learning models at scale
Resources and Media
Blog
Read the latest AWS blogs
What's New on AWS
See announcements for AWS services
Customer Enablement
AWS IQ
Complete your projects faster with help from AWS Certified third-party experts
AWS Managed Services
Operate your AWS infrastructure for you
AWS Professional Services
Accelerate your business outcomes with AWS
AWS Training and Certification
Build and validate your skills and technical expertise
Analytics
Amazon AthenaQuery data in S3 using SQL
Amazon CloudSearchManaged search service
Amazon DataZoneUnlock data across organizational boundaries with built-in
governance
Amazon OpenSearch ServiceSearch, visualize, and analyze up to petabytes of text
and unstructured data
Amazon EMREasily run big data frameworks
Amazon FinSpaceAnalytics for the financial services industry
Amazon KinesisAnalyze real-time video and data streams
Amazon Managed Service for Apache FlinkFully managed Apache Flink service
Amazon Managed Streaming for Apache KafkaFully managed Apache Kafka service
Amazon RedshiftFast, simple, cost-effective data warehousing
Amazon QuickSightFast business analytics service
AWS Clean RoomsMatch, analyze, and collaborate on datasets–without sharing or
revealing underlying data
AWS Data ExchangeFind, subscribe to, and use third-party data in the cloud
AWS Data PipelineOrchestration service for periodic, data-driven workflows
AWS Entity ResolutionMatch and link related records with easy-to-configure
workflows
AWS GlueSimple, scalable, and serverless data integration
AWS Lake FormationBuild, manage, and secure your data lake
Resources and Media
Blog
Read the latest blog posts on Big Data
What's New on AWS
See announcements for Big Data and Analytics on AWS
Customer Enablement
AWS IQ
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AWS Managed Services
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AWS Professional Services
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AWS Training and Certification
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Application Integration
AWS Step FunctionsCoordination for distributed applications
Amazon AppFlowNo-code integration for SaaS apps & AWS services
Amazon EventBridgeServerless event bus for SaaS apps & AWS services
Amazon Managed Workflows for Apache AirflowHighly available, secure, and managed
workflow orchestration
Amazon MQManaged message broker service
Amazon Simple Notification Service (SNS)Pub/sub, SMS, email, and mobile push
notifications
Amazon Simple Queue Service (SQS)Managed message queues
AWS AppSyncFully-managed, scalable GraphQL APIs
B2B Data InterchangeAutomates the transformation of EDI documents into common
data representations like JSON and XML at scale
Resources and Media
Blog
Read the latest Application Integration blogs for AWS Compute
What's New on AWS
See announcements for Application Integration on AWS
Customer Enablement
AWS IQ
Complete your projects faster with help from AWS Certified third-party experts
AWS Managed Services
Operate your AWS infrastructure for you
AWS Professional Services
Accelerate your business outcomes with AWS
AWS Training and Certification
Build and validate your skills and technical expertise
Blockchain
Amazon Managed BlockchainCreate and manage scalable blockchain networks
Amazon Quantum Ledger Database (QLDB)Fully managed ledger database
Resources and Media
What's New on AWS
See announcements for Blockchain on AWS
Documentation
Read the technical guide for Amazon Managed Blockchain
Customer Enablement
AWS IQ
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AWS Managed Services
Operate your AWS infrastructure for you
AWS Professional Services
Accelerate your business outcomes with AWS
AWS Training and Certification
Build and validate your skills and technical expertise
Business Applications
AWS AppFabricConnects SaaS applications for better productivity and security
Amazon ConnectOmnichannel cloud contact center
Amazon Dash CartEmpower consumers to shop with efficiency and ease
Amazon OneContactless, palm-based identity service
Amazon One Enterprise (Preview)Secure, palm-based identity service for
enterprise access control
Amazon PinpointMultichannel marketing communications
AWS Supply ChainMitigate risks and lower costs with an ML-powered supply chain
application
Just Walk Out technologyCheckout-free retail technology
Productivity Applications
Amazon Honeycode (Beta)Build mobile & web apps without programming
Amazon ChimeFrustration-free meetings, video calls, and chat
AWS WickrEnd-to-end encrypted communications
Amazon WorkDocsSecure enterprise document storage and sharing
Amazon WorkMailSecure email and calendaring
Alexa for BusinessEmpower your organization with Alexa
Communication Developer Services
Amazon Chime SDKReal-time messaging, audio, video, and screen sharing
Amazon Simple Email Service (SES)High-scale inbound and outbound email
Amazon Pinpoint APIsFlexible mobile SMS and push notifications
Amazon Chime Voice ConnectorSIP trunking and advanced telephony features
Amazon WorkDocs SDKSecure file collaboration and management
Resources and Media
Blog
Read the latest blogs for Business Productivity
What's New on AWS
See announcements for Business Productivity
Customer Enablement
AWS IQ
Complete your projects faster with help from AWS Certified third-party experts
AWS Managed Services
Operate your AWS infrastructure for you
AWS Professional Services
Accelerate your business outcomes with AWS
AWS Training and Certification
Build and validate your skills and technical expertise
Cloud Financial Management
AWS Cost ExplorerAnalyze your AWS cost and usage
AWS Billing ConductorSimplify billing and reporting with customizable pricing
and cost visibility
AWS BudgetsSet custom cost and usage budgets
AWS Cost and Usage ReportAccess comprehensive cost and usage information
Reserved Instance ReportingDive deeper into your reserved instances (RIs)
Savings PlansSave up to 72% on compute usage with flexible pricing
Resources and Media
What's New on AWS
See announcements for AWS Cost Management
AWS Marketplace
Find AP and Billing software in the AWS Marketplace
Customer Enablement
AWS IQ
Complete your projects faster with help from AWS Certified third-party experts
AWS Managed Services
Operate your AWS infrastructure for you
AWS Professional Services
Accelerate your business outcomes with AWS
AWS Training and Certification
Build and validate your skills and technical expertise
Compute
Amazon EC2 Virtual servers in the cloud
Amazon EC2 Auto Scaling Scale compute capacity to meet demand
Amazon Lightsail Launch and manage virtual private servers
AWS App RunnerBuild and run containerized web apps at scale
AWS Batch Run batch jobs at any scale
AWS Elastic Beanstalk Run and manage web apps
AWS LambdaRun code without thinking about servers
AWS Local ZonesRun latency sensitive applications on a Local Zone
AWS OutpostsRun AWS infrastructure on-premises
AWS Serverless Application RepositoryDiscover, deploy, and publish serverless
applications
AWS SimSpace WeaverBuild dynamic, large-scale spatial simulations on AWS managed
infrastructure
AWS Snow FamilyPhysical devices to aggregate and process data in edge locations,
then transfer to AWS
AWS WavelengthDeliver ultra-low latency applications for 5G devices
VMware Cloud on AWSBuild a hybrid cloud without custom hardware
Resources and Media
Blog
Read the latest blogs for AWS Compute
Developer Center
Visit the AWS Developer Center
Customer Enablement
AWS IQ
Complete your projects faster with help from AWS Certified third-party experts
AWS Managed Services
Operate your AWS infrastructure for you
AWS Professional Services
Accelerate your business outcomes with AWS
AWS Training and Certification
Build and validate your skills and technical expertise
Contact Center
Amazon ConnectOmnichannel cloud contact center
Resources and Media
Learn
Read about Customer Analytics
What's New on AWS
See announcements for Customer Engagement on AWS
Customer Enablement
AWS IQ
Complete your projects faster with help from AWS Certified third-party experts
AWS Managed Services
Operate your AWS infrastructure for you
AWS Professional Services
Accelerate your business outcomes with AWS
AWS Training and Certification
Build and validate your skills and technical expertise
Containers
Amazon Elastic Container Registry Easily store, manage, and deploy container
images
Amazon Elastic Container Service (ECS)Highly secure, reliable, and scalable way
to run containers
Amazon ECS AnywhereRun containers on customer-managed infrastructure
Amazon Elastic Kubernetes Service (EKS)The most trusted way to run Kubernetes
Amazon EKS AnywhereKubernetes on your infrastructure
Amazon EKS DistroRun consistent Kubernetes clusters
AWS App2ContainerContainerize and migrate existing applications
AWS App RunnerBuild and run containerized web apps at scale
AWS CopilotEasily deploy and operate containerized applications
AWS FargateServerless compute for containers
Red Hat OpenShift Service on AWSManaged Red Hat OpenShift clusters
Resources and Media
AWS Blogs
Read the latest AWS blog posts on Containers
What's New on AWS
See announcements for Containers on AWS
Customer Enablement
AWS IQ
Complete your projects faster with help from AWS Certified third-party experts
AWS Managed Services
Operate your AWS infrastructure for you
AWS Professional Services
Accelerate your business outcomes with AWS
AWS Training and Certification
Build and validate your skills and technical expertise
Database
Amazon AuroraHigh performance managed relational database with full MySQL and
PostgreSQL compatibility
Amazon Aurora Serverless V2Instantly scale to >100,000 transactions per second
Amazon DocumentDB (with MongoDB compatibility)Fully managed document database
Amazon DynamoDBManaged NoSQL database
Amazon ElastiCacheIn-memory caching service
Amazon Keyspaces (for Apache Cassandra)Managed Cassandra-compatible database
Amazon MemoryDB for RedisRedis-compatible, durable, in-memory database that
delivers ultra-fast performance
Amazon NeptuneFully managed graph database service
Amazon Quantum Ledger Database (QLDB)Fully managed ledger database
Amazon RDSManaged relational database service for PostgreSQL, MySQL, MariaDB,
SQL Server, Oracle, and Db2
Amazon RDS on OutpostsAutomate on-premises database management
Amazon RedshiftFast, simple, cost-effective data warehousing
Amazon TimestreamFully managed time series database
AWS Database Migration ServiceMigrate databases with minimal downtime
Resources and Media
Blog
Read the latest AWS Database blogs
What's New on AWS
See recent announcements on Databases from AWS
Customer Enablement
AWS IQ
Complete your projects faster with help from AWS Certified third-party experts
AWS Managed Services
Operate your AWS infrastructure for you
AWS Professional Services
Accelerate your business outcomes with AWS
AWS Training and Certification
Build and validate your skills and technical expertise
Developer Tools
Amazon CodeCatalystUnified software development service for faster development
and delivery on AWS
Amazon CodeGuruFind your most expensive lines of code
Amazon CorrettoProduction-ready distribution of OpenJDK
Amazon CodeWhispererBuild apps faster with ML-powered coding companion
AWS Cloud Control APIManage cloud infrastructure with unified APIs
AWS Cloud Development Kit (CDK)Model cloud infrastructure using code
AWS Cloud9Write, run, and debug code on a cloud IDE
AWS CloudShellBrowser-based shell environment
AWS CodeArtifactSecure, scalable, and cost-effective artifact management for
software development
AWS CodeBuildBuild and test code
AWS CodeCommitStore code in private Git repositories
AWS CodeDeployAutomate code deployments
AWS CodePipelineRelease software using continuous delivery
AWS CodeStarDevelop and deploy AWS applications
AWS Command Line InterfaceUnified tool to manage AWS services
AWS Device FarmTest Android, iOS, and web apps on real devices in the AWS cloud
AWS Fault Injection ServiceFully managed fault injection service
AWS Serverless Application ModelBuild serverless applications in simple and
clean syntax
AWS Tools and SDKsTools and SDKs for AWS
AWS X-RayAnalyze and debug your applications
Resources and Media
Blog
Read the latest blogs on DevOps
Developer Center
Visit the AWS Developer Center
Customer Enablement
AWS IQ
Complete your projects faster with help from AWS Certified third-party experts
AWS Managed Services
Operate your AWS infrastructure for you
AWS Professional Services
Accelerate your business outcomes with AWS
AWS Training and Certification
Build and validate your skills and technical expertise
End User Computing
Amazon WorkSpaces FamilyVirtual desktop services for every use case
Amazon WorkSpaces Thin ClientCost-effective, secure access to virtual desktops
Amazon AppStream 2.0Stream desktop applications securely to a browser
Resources and Media
Blog
Read the latest on End User Computing
What's New on AWS
See announcements on End User Computing from AWS
Customer Enablement
AWS IQ
Complete your projects faster with help from AWS Certified third-party experts
AWS Managed Services
Operate your AWS infrastructure for you
AWS Professional Services
Accelerate your business outcomes with AWS
AWS Training and Certification
Build and validate your skills and technical expertise
Front-End Web & Mobile
AWS AmplifyBuild, deploy, and host scalable web and mobile apps
Amazon API GatewayBuild, deploy, and manage APIs
Amazon Location ServiceSecurely and easily add location data to applications
Amazon PinpointPersonalized user engagement across channels
AWS AppSyncFully-managed, scalable GraphQL APIs
AWS Device FarmTest Android, iOS, and web apps on real devices in the AWS cloud
Resources and Media
Learn
Learn more about AWS Amplify CLI toolchain
Blog
Read the latest on Mobile
Customer Enablement
AWS IQ
Complete your projects faster with help from AWS Certified third-party experts
AWS Managed Services
Operate your AWS infrastructure for you
AWS Professional Services
Accelerate your business outcomes with AWS
AWS Training and Certification
Build and validate your skills and technical expertise
Games
Amazon GameLiftSimple, fast, cost-effective dedicated game server hosting
Amazon GameSparksBuild game backends
Amazon LumberyardA free cross-platform 3D game engine, with Full Source,
integrated with AWS and Twitch
AWS GameKitDeploy and customize game backend features directly from Unreal
Engine
Resources and Media
New Tutorial
Build an Inventory System for Games with Amazon Aurora Serverless
Customer Success
How Dead by Daylight survives the test of time using AWS
Customer Enablement
AWS IQ
Complete your projects faster with help from AWS Certified third-party experts
AWS Managed Services
Operate your AWS infrastructure for you
AWS Professional Services
Accelerate your business outcomes with AWS
AWS Training and Certification
Build and validate your skills and technical expertise
Internet of Things
AWS IoT 1-ClickOne click creation of an AWS Lambda trigger
AWS IoT AnalyticsAnalytics for IoT devices
AWS IoT ButtonCloud programmable dash button
AWS IoT CoreConnect devices to the cloud
AWS IoT Device DefenderSecurity management for IoT devices
AWS IoT Device ManagementOnboard, organize, and remotely manage IoT devices
AWS IoT EventsIoT event detection and response
AWS IoT ExpressLinkQuickly and easily develop secure IoT devices
AWS IoT FleetWiseEasily collect, transform, and transfer vehicle data to the
cloud in near-real time
AWS IoT GreengrassLocal compute, messaging, and sync for devices
AWS IoT RoboRunnerBuild applications that help robot fleets work together
seamlessly
AWS IoT SiteWiseIoT data collector and interpreter
AWS IoT TwinMakerOptimize operations by easily creating digital twins of
real-world systems
AWS Partner Device CatalogCurated catalog of AWS-compatible IoT hardware
FreeRTOSReal-time operating system for microcontrollers
Resources and Media
Blog
Read the latest blogs on IoT
Getting Started
Find 10-Minute Tutorials on Internet of Things
Customer Enablement
AWS IQ
Complete your projects faster with help from AWS Certified third-party experts
AWS Managed Services
Operate your AWS infrastructure for you
AWS Professional Services
Accelerate your business outcomes with AWS
AWS Training and Certification
Build and validate your skills and technical expertise
Machine Learning
Amazon BedrockBuild with foundation models
Amazon SageMakerBuild, train, and deploy machine learning models at scale
Amazon Augmented AIEasily implement human review of ML predictions
Amazon CodeGuruFind your most expensive lines of code
Amazon CodeWhispererBuild apps faster with ML-powered coding companion
Amazon ComprehendDiscover insights and relationships in text
Amazon Comprehend MedicalExtract health data
Amazon DevOps GuruML-powered cloud operations service
Amazon Elastic InferenceDeep learning inference acceleration
Amazon ForecastIncrease forecast accuracy using machine learning
Amazon Fraud DetectorDetect more online fraud faster
AWS Entity ResolutionMatch and link related records with easy-to-configure
workflows
Amazon KendraReinvent enterprise search with ML
Amazon LexBuild voice and text chatbots
Amazon Lookout for EquipmentDetect abnormal behavior by analyzing sensor data
Amazon Lookout for MetricsDetect anomalies in metrics
Amazon Lookout for VisionSpot product defects using computer vision
Amazon MonitronEnd-to-end system for equipment monitoring
AWS HealthOmicsTransform omics data into insights
AWS HealthImagingStore, analyze, and share medical images
AWS HealthScribeAutomatically generate clinical notes with AI
AWS HealthLakeMake sense of health data
Amazon PersonalizeBuild real-time recommendations into your applications
Amazon PollyTurn text into life-like speech
Amazon RekognitionAnalyze image and video
Amazon Textract Extract text and data from documents
Amazon TranslateNatural and fluent language translation
Amazon TranscribeAutomatic speech recognition
Amazon Q (Preview)Generative AI-powered assistant for work
AWS Deep Learning AMIsDeep learning on Amazon EC2
AWS Deep Learning ContainersDocker images for deep learning
AWS DeepComposerML enabled musical keyboard
AWS DeepLensDeep learning enabled video camera
AWS DeepRacerAutonomous 1/18th scale race car, driven by ML
AWS InferentiaMachine learning inference chip
AWS PanoramaImprove operations with computer vision at the edge
Apache MXNet on AWSScalable, open-source deep learning framework
PyTorch on AWSFlexible open-source machine learning framework
TensorFlow on AWSOpen-source machine intelligence library
Resources and Media
Blog
Read the latest blogs on Machine Learning
What's New on AWS
See announcements for Machine Learning on AWS
Customer Enablement
AWS IQ
Complete your projects faster with help from AWS Certified third-party experts
AWS Managed Services
Operate your AWS infrastructure for you
AWS Professional Services
Accelerate your business outcomes with AWS
AWS Training and Certification
Build and validate your skills and technical expertise
Management & Governance
Amazon CloudWatchMonitor resources and applications
Amazon Managed GrafanaPowerful interactive data visualizations
Amazon Managed Service for PrometheusHighly available, secure monitoring for
containers
AWS Auto ScalingScale multiple resources to meet demand
AWS ChatbotChatOps for AWS
AWS CloudFormationCreate and manage resources with templates
AWS CloudTrailTrack user activity and API usage
AWS Command Line InterfaceUnified tool to manage AWS services
AWS Compute OptimizerIdentify optimal AWS Compute resources
AWS ConfigTrack resources inventory and changes
AWS Control TowerSet up and govern a secure, compliant multi-account environment
AWS Console Mobile ApplicationAccess resources on the go
AWS Distro for OpenTelemetryCollect correlated metrics and traces
AWS Health DashboardView important events and changes affecting your AWS
environment
AWS Launch WizardEasily size, configure, and deploy third party applications on
AWS
AWS License ManagerTrack, manage, and control licenses
AWS Management ConsoleWeb-based user interface
AWS Managed ServicesInfrastructure operations management for AWS
AWS OpsWorksAutomate operations with Chef and Puppet
AWS OrganizationsCentral governance and management across AWS accounts
AWS ProtonAutomated management for container and serverless deployment
AWS Resilience HubProtect applications from disruption
AWS Service CatalogCreate and use standardized products
AWS Service Management ConnectorProvision, manage and operate AWS resources
within Service Management Tools
AWS Systems ManagerGain operational insights and take action
AWS Telco Network BuilderAutomate the deployment and management of your telco
networks on AWS
AWS Trusted AdvisorOptimize performance and security
AWS Well-Architected ToolReview and improve your workloads
Resources and Media
What's New on AWS
See announcements for Management & Governance on AWS
Blog
Read the latest blogs on Management Tools
Customer Enablement
AWS IQ
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AWS Managed Services
Operate your AWS infrastructure for you
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AWS Training and Certification
Build and validate your skills and technical expertise
Media Services
Amazon Elastic TranscoderEasy-to-use scalable media transcoding
Amazon Interactive Video ServiceManaged live video solution
Amazon Kinesis Video StreamsProcess and analyze video streams
Amazon Nimble StudioBuild a digital content creation studio
AWS Elemental MediaConnectReliable and secure live video transport
AWS Elemental MediaConvertConvert file-based video content
AWS Elemental MediaLiveConvert live video content
AWS Elemental MediaPackageVideo origination and packaging
AWS Elemental MediaStoreMedia storage and simple http origin
AWS Elemental MediaTailorVideo personalization and monetization
AWS Elemental Appliances & SoftwareOn-premises media solutions
AWS Thinkbox DeadlineAWS Thinkbox Deadline: Render farm manager
AWS Thinkbox FrostAWS Thinkbox Frost: Create particle meshes faster
AWS Thinkbox KrakatoaAWS Thinkbox Krakatoa: Render production-grade volumetrics
AWS Thinkbox SequoiaAWS Thinkbox Sequoia: Point cloud data geometry
AWS Thinkbox StokeAWS Thinkbox Stoke: Particle simulator for Autodesk
AWS Thinkbox XMeshAWS Thinkbox XMesh: Optimize animated geometry files
Resources and Media
Blog
Read the latest posts from the AWS Media blog
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AWS Migration HubTrack migrations from a single place
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migration
AWS Application Migration Service (MGN)Move and improve your on-premises and
cloud-based applications
AWS Database Migration ServiceMigrate databases with minimal downtime
AWS DataSyncSimple, fast, online data transfer
AWS Mainframe ModernizationMigrate, modernize, operate, and run mainframe
workloads
AWS Snow FamilyPhysical devices to migrate data into and out of AWS
AWS Transfer FamilyFully managed SFTP, FTPS, FTP, and AS2 service
Migration Evaluator (Formerly TSO Logic)Create a business case for cloud
migration
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Blog
Read the latest blogs on Enterprise Strategy
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AWS IQ
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AWS Managed Services
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Networking & Content Delivery
Amazon VPCIsolated cloud resources
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monitoring
Amazon API GatewayBuild, deploy, and manage APIs
Amazon CloudFrontGlobal content delivery network
Amazon Route 53Scalable domain name system (DNS)
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AWS Cloud MapService discovery for cloud resources
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AWS Direct ConnectDedicated network connection to AWS
AWS Global AcceleratorImprove application availability and performance
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AWS PrivateLinkSecurely access services hosted on AWS
AWS Transit GatewayEasily scale VPC and account connections
AWS Verified AccessProvide secure access to corporate applications without a VPN
AWS VPNSecurely access your network resources
Elastic Load Balancing (ELB)Distribute incoming traffic across multiple targets
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Blog
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Amazon BraketExplore and experiment with quantum computing
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Read Jeff's take on Quantum Technologies
FAQs
Learn more about Amazon Braket and quantum technologies
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AWS IoT RoboRunnerBuild applications that help robot fleets work together
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Blog
Develop and deploy a robotics app step-by-step
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Learn
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notifications
Amazon Simple Queue Service (SQS)Managed message queues
Amazon Simple Storage Service (S3)Scalable storage in the cloud
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AWS AppSyncFully-managed, scalable GraphQL APIs
Amazon RedshiftFast, simple, cost-effective data warehousing
AWS FargateServerless compute for containers
AWS Step FunctionsCoordination for distributed applications
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What’s New on AWS
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Amazon Simple Storage Service (S3)Scalable storage in the cloud
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system
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Amazon File CacheHigh-speed cache for datasets stored anywhere
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What’s New on AWS
See recent announcements for AWS Storage
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What’s New on AWS
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The AWS Solutions Library carries solutions built by AWS and AWS Partners for a
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Find the latest on how AWS is supporting our customers, partners, and
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Learn, measure, and build using architectural best practices
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Download the Connected Home IoT E-Book
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capital markets, insurance, and payments.
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Travel and HospitalitySolutions to help travel and hospitality companies gain a
competitive edge by enhancing customer experiences and operational efficiency
Resources and Media
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Learn, measure, and build using architectural best practices
Webinar
Uninterrupted Innovation: talks about AI, IoT, and Machine Learning
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Build your technical skills with free digital training
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Discover Solutions built by AWS and AWS Partners for a broad range of industry
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EnterpriseAmazon Web Services delivers a mature set of services specifically
designed for the unique security, compliance, privacy, and governance
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the advantages of migrating to cloud, securing your business, and more.
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let Amazon Web Services help you build and grow your startup
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AWS Well-Architected
Learn, measure, and build using architectural best practices
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Work with a certified AWS expert
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Training and Certification
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AWS TRAINING FAQ


WE’RE HERE TO HELP. GET STARTED BELOW WITH ANSWERS TO SOME OF OUR MOST
FREQUENTLY ASKED QUESTIONS.


Back to AWS Training and Certification



AWS Training and Certification helps you build and validate your cloud skills so
you can get more out of the cloud. We offer both digital and classroom
training—delivered virtually and in person—so you can choose to learn online at
your own pace or learn best practices from an instructor.


Are you looking for answers regarding AWS Training policies?

AWS Private Training Policy

More questions? 

Check out our other FAQs:

AWS Certification FAQs

AWS Certification Account and Exam Registration FAQs

 * General Questions
 * Digital Training
 * Classroom Training
 * Individual subscription
 * Team subscription

 * General Questions
 *  * Where's AWS Training available?
      
      Digital and classroom training is available around the globe across
      multiple time zones, with courses delivered by either AWS or our AWS
      Partner Network Training Partners. You can search for AWS Training
      classroom courses using our Learning Library and digital courses using AWS
      Skill Builder.
      
   
    * Is there a cost associated with AWS Training?
      
      Self-paced digital training on AWS Skill Builder is free. Beyond our free
      learning resources, Individual and Team subscriptions are available for
      purchase for learners and organizations who want to dive deeper to build
      and validate their cloud skills.
      
      Classroom training, delivered either virtually or in person, requires a
      registration fee.
      
      AWS and AWS Training Partners offer many free virtual and on-demand
      webinars.
      
   
    * Where can I find more information on AWS Training and Certification
      offerings?
      
      AWS has a diverse portfolio of programs to help you succeed with AWS. Here
      are a few programs that might interest you:
      
       * AWS Digital Training
       * AWS Classroom Training
       * AWS Certification
       * AWS Partner Training
       * AWS Academy
       * AWS Educate
         

 * Digital Training
 *  * What's free digital training?
      
      Digital trainings are unscheduled courses you can take when and where it's
      convenient for you. They're made up of videos and written content that
      help you build in-demand cloud skills. 
   
    * What's included in free digital training?
      
      Our free digital training gives you access to more than 500 on-demand
      courses in 17 languages, including Arabic, Chinese (Simplified), Chinese
      (Traditional), English, French, German, Greek, Hebrew, Indonesian,
      Italian, Japanese, Korean, Polish, Portuguese (Brazil), Spanish (LATAM),
      Thai, and Vietnamese.
      
   
    * How do I access free digital training?
      
      To access our free digital training, create an account or sign into AWS
      Skill Builder, select a course, and start learning.
      
      To sign in or create an account on AWS Skill Builder:
      
       1. Open AWS Skill Builder.
       2. Click Sign In.
       3. Sign in or create an account using one of the following options:
          * AWS Builder ID (recommended for individuals): Use or create your AWS
            Builder ID.
            
          * AWS Partner: Use your APN Partner Central credentials.
            
          * Sign into an organization: If your company has a Team subscription,
            use your company email to sign into your organization's account.
            
          * Log in with Amazon: Use your Amazon retail account credentials.
            
          * Amazon employee sign-in: Automatically sign in using authentication.
            
       4. If you're signing in for the first time, complete your account
          profile.
          
   
    * I'm an AWS Partner. Where do I find digital training?
      
      You can access AWS Partner training—including on-demand courses,
      PartnerCast videos, and learning plans—by signing in to AWS Skill Builder
      with your AWS Partner Central credentials.
      
   
    * I’m an Amazon employee. Where do I find digital training?
      
      If you're an Amazon employee, you can sign into AWS Skill Builder while
      logged into the Amazon network.
      
   
    * What's an AWS Ramp-Up Guide?
      
      Ramp-Up Guides (RUGs) are reference documents that dive deep into a
      domain, role, or industry, and feature many different types of training
      including digital training, classroom courses, videos, whitepapers,
      certifications, labs, and more.
      
   
    * What's a learning plan?
      
      Learning plans are a subset of RUGs. Learning plans are a recommended
      collection of digital courses focused on a specific domain or job role.
      Each learning plan progresses a learner through a series of increasingly
      challenging courses to aid them in becoming a subject matter expert in the
      domain or job role. Learners can enroll in the learning plan and track
      their progress toward completion of the plan. They can also skip around if
      they do not wish to take the courses in the given sequence. If you have a
      subscription, self-paced labs will also be included in your learning plan.
      
   
    * Which internet browsers do the sign-in methods support?
      
      The AWS Training and Certification experience works best on the two most
      recent versions of each of the following:
      
       * Google Chrome
       * Mozilla Firefox
       * Microsoft Edge
       * Safari
         
   
    * When should an individual use AWS Educate vs. AWS Skill Builder?
      
      Both programs provide self-paced digital training to individual learners
      who are motivated to build their cloud skills at no cost. AWS Skill
      Builder is for professional learners and AWS Educate is for
      pre-professionals who are not yet working in the cloud, such as K-12
      students, higher education and/or vocational students, and job training
      participants.
      
      
      AWS Educate learners can register without an Amazon.com account, which
      enables access to learn and practice cloud skills on the AWS Console by
      minors, individuals without credit cards, or those who do not want to
      create an account. In addition, AWS Skill Builder has a broad and deep
      content library (500+ digital courses), across all levels, from
      fundamental to advanced.
      
      
      AWS Educate offers fundamental content curated specifically for
      self-motivated, new-to-the-cloud learners through an easy-to-navigate and
      adaptive user experience that guides learners to new courses of interest,
      while keeping in-progress content displayed so learners never forget where
      they left off. 

 * Classroom Training
 *  * What's included in classroom training?
      
      Classroom training includes live classes with instructors who teach you
      in-demand cloud skills and best practices using a mix of presentations,
      discussion, and hands-on labs.
      
      You can ask questions, work through solutions in person, and get feedback
      from AWS-accredited instructors with deep technical knowledge.  
   
    * Where do I find classroom training?
      You can find our in-person and virtual classroom training on AWS.training.
      
    * How do I create an aws.training account?
      
      To create an aws.training account:
      
       1. Go to https://www.aws.training
       2. Select Sign In.
       3. Sign in or create an account using one of the following options:
          * AWS Builder ID (recommended for individuals): Use or create your AWS
            Builder ID.
            
          * AWS Partner Network: Use your APN Partner Central credentials.
          * Sign into an organization: Use your company email to sign into your
            organization's account.
          * Log in with Amazon: Use your Amazon retail account credentials.
          * Amazon employee sign-in: Automatically sign in using authentication.
            
       4. If you're signing in for the first time, complete your account
          profile.
          
   
    * Which classroom training courses are offered virtually?
      All Classroom Training courses are currently delivered virtually.
      
    * How do I access a virtual classroom course I registered for?
      Check your email for a registration confirmation email. This email will
      have instructions for how to register for access to course materials and
      the lab environment. Please complete the steps in that email before class.
      
      Instructions for the day of class:
       1. Go to https://www.aws.training.
       2.  Select Sign In.
       3. After you've signed in and returned to the Dashboard, hover over My
          Account and select Transcript.
       4. Find your class, expand the listing by selecting the arrow to the left
          of the class name and then select Open. You'll be redirected to a page
          with a blue Launch link.
       5. Select the link and you'll be redirected to Cisco Webex to join your
          class. Please note the following:
          * The blue Launch link will be present up to 15 minutes before the
            start of the session. If you hit a Webex login wall prompting you
            for a Session ID, that means your Instructor hasn’t started the
            session. Please go back to your course and try to Launch again. You
            will only be able to launch if its within 15 minutes of the start of
            the session and if your Instructor has started it.
          * If you have a pop-up blocker enabled, you will need to disable it
            for Webex to launch.
          * If you're using a Mac, please disconnect from VPN, if possible, to
            reduce lag.
            
      
       
   
    * What's private (on-site or virtual) training?
      
      Private training can help your team meet your business objectives sooner.
      We can work with you to develop a training strategy, and then bring a
      dedicated instructor directly to you—in person or virtually—to train your
      staff. Contact us for more information.
      
   
    * What are the classroom requirements for private (on-site or virtual)
      training?
      
      If you are hosting private on-site training, it is critical that you
      provide a classroom environment with the following resources:
      
      
       * Large whiteboard with markers
       * LCD projector and screen
       * Power cables for each attendee
       * Internet access for instructor (preferably wireless)
      
      If you don't provide these resources, AWS may be unable to provide all or
      a portion of the training you've arranged.
      

 * Individual subscription
 *  * What is AWS Skill Builder Individual subscription?
      
      AWS Skill Builder Individual subscription is a digital training
      subscription for individual learners. The Individual subscription provides
      access to self-paced digital training content including open-ended
      challenges, self-paced labs, game-based learning, and AWS Certification
      exam preparation. Learn more about the Individual subscription.
      
   
    * Why should I use AWS Skill Builder Individual subscription?
      
      With AWS Skill Builder Individual subscription, individuals gain access to
      a broad portfolio of learning experiences with interactive approaches.
      These learning experiences help subscribers build practical cloud skills,
      learn about the AWS Cloud in a hands-on way, and pursue the training they
      need to advance their professional goals.
      
   
    * How many training resources are included with AWS Skill Builder Individual
      subscription?
      Subscribers have access to over 500 self-paced digital courses that are
      freely available to all AWS Skill Builder learners. In addition to these
      courses, Individual subscription includes:
       * AWS Builder Labs to build practical skills
       * AWS Industry Quest, an interactive training game that teaches AWS Cloud
         solutions for common use cases for specific industries
         
       * Learning plans that provide a curated list of courses and labs related
         to a job role or a domain area
       * AWS Cloud Quest, an immersive game-based learning experience that
         provides four role-based learning paths
       * AWS Jam Journey, which offers open-ended, scenario-based challenges to
         practice and validate skills
         
       * Practice exams for select AWS Certifications
         
   
    * Does the Individual subscription also provide access to classroom training
      and AWS Certification exams?
      
      No. AWS Skill Builder Individual subscription provides access to
      self-paced, digital training. Access to classroom training and AWS
      Certification exams is not included in this subscription.
      
   
    * Does AWS offer a digital training subscription for teams?
      
      Yes. The AWS Skill Builder Team subscription is available to teams of 50+.
      
   
    * How is the Individual subscription priced?
      
      The Individual subscription is offered monthly at a cost of $29 USD/month
      or annually at a cost of $299 USD/year.
      
   
    * In what locations is the Individual subscription available for purchase?
      
      The AWS Skill Builder Individual subscription is available to learners in
      242 countries and territories served by AWS. However, it is not available
      in AWS China Region.
      
   
    * How can I pay for the Individual subscription?
      
      The Individual subscription charge will be billed to your AWS
      account—prorated for the first month if you subscribe after the first day
      of the month, then billed on the first of each month following.
      
   
    * Does the Individual subscription auto-renew?
      
      The subscription automatically renews at the selected subscription term
      cadence (monthly or yearly) unless cancelled by the subscriber.
      
   
    * Can I cancel my Individual subscription?
      
      Yes. If you cancel within 72 hours of purchase, you will not be charged.
      If you cancel after 72 hours, your AWS account will be charged the
      prorated amount for the current month. You can cancel anytime and your
      subscription will not automatically renew on the next billing cycle. You
      will continue to have access to all paid subscription content until your
      active subscription period expires.
      
   
    * How do I cancel my Individual subscription?
      
      To cancel your subscription, log into your Skill Builder learner account
      and go to your Subscriptions Management page, then select Cancel
      Subscription. You will continue to have access to paid subscription
      content through the end of your current billing period.
      
   
    * Can I purchase single courses instead of a subscription?
      
      No. Subscription courses are only available as part of a subscription.
      
   
    * Will the subscription include access to all the training content available
      for free to all users?
      
      Yes, in addition to subscription training content, subscribers also have
      access to over 500 self-paced digital courses and learning plans for
      specific job roles or domains.
      
   
    * How do I login to access the Individual subscription?
      
      Learners log into AWS Skill Builder using an Amazon.com account. AWS
      Partner Network employees can log in with AWS Partner Central.
      
   
    * Can I access my learning history if I end my subscription?
      
      Yes, learning history will still be viewable in AWS Skill Builder.
      
   
    * Is AWS Skill Builder available on mobile phones and tablet devices?
      
      The AWS Skill Builder Individual subscription experience is not optimized
      for mobile phone and tablet devices. We recommend a laptop or a
      workstation to use training offerings provided in the subscription.
      
   
    * What is included in the 7-day free trial?
      
      An AWS Skill Builder Individual subscription goes beyond the 600+ free
      digital courses offered and unlocks hands-on training with unlimited
      access to 150+ AWS Builder Labs, Enhanced Exam Prep courses (with practice
      materials), AWS Cloud Quest: intermediate & advanced roles, AWS Industry
      Quest, AWS Certification Official Practice Exams and AWS Jam Journeys.
   
    * Who qualifies for the 7-day free trial?
      
      To be eligible for the 7-day free trial, you must:
      
       * Not have an active individual subscription.
       * Not have redemmed a 7-day free trial for the Skill Builder Individual
         subscription within the last 12 months.
   
    * I am currently an AWS Skill Builder subscriber. Do I qualify for the
      7-day-free trial?
      
      No, it's not possible to switch from a paid AWS Skill Builder account to a
      trial account.
   
    * What happens at the end of my 7-day free trial?
      
      At the end of your 7-day free trial, your subscription will automatically
      convert into a paid subscription, either on a monthly or annual basis, as
      per your initial selection upon commencing the trial. In the case of a
      monthly subscription, we will calculate your first month's fee on a
      prorated basis, factoring in your subscription's Start date. Should you
      decide to cancel prior to the 7-day period ending, you will retain access
      until the trial period ends, with no charges applied.
   
    * When do I need to cancel my 7-day free trial to avoid being charged?
      
      You will have 10 days from trial start date to cancel before you will be
      charged.
   
    * How do I cancel my 7-day free trial?
      
      To initiate cancellation, please visit your AWS Skill Builder profile
      page.
      
       1. Log in to my profile.
       2. Select “Purchases and Subscriptions”
       3. Under Subscription Management, click on “Go To Subscription Page”
       4. Click “Cancel Subscription”
   
    * What happens when I cancel my 7-day free trial?
      
      Your 7-day free trial will remain active until the original trial period
      ends. Regardless of whether you cancel during the 7-day period, your trial
      access will expire on the 7th day. Rest assured, you won't be charged for
      an Individual subscription after your free trial ends. AWS will send you
      an email confirming the cancellation and its associated effects.
   
    * Where do I go if I am experiencing issues with my 7-day free trial and
      need support?
      
      If you need assistance, please feel free to visit our support page or
      reach out to our customer service team.
   
    * What are the Terms and Conditions for the 7-day free trial?
       1.   For Monthly subscription: After the 7-day trial period, you’ll have
           3 calendar days to cancel for a full refund of any fees billed. Any
           other statutory cancellation right won’t apply. After the 7-day trial
           period, you authorize us to bill your AWS account $29 + applicable
           taxes the first of each month. Your subscription continues until
           canceled. If you don’t wish to continue, you may cancel anytime by
           visiting your AWS Skill Builder profile, and your subscription will
           end the day before the next scheduled charge.
       2.  For Annual Subscription: After the 7-day trial period, you’ll have 3
           calendar days to cancel for a full refund of any fees billed. Any
           other statutory cancellation right won’t apply. After the 7-day trial
           period, you authorize us to bill your AWS account $299 + applicable
           taxes per year. Your subscription continues until canceled. If you
           don’t wish to continue, you may cancel anytime by visiting your AWS
           Skill Builder profile, and your subscription will end the day before
           the next scheduled charge.
       3.  Your use of your AWS Skill Builder Individual subscription is
           governed by the AWS Customer Agreement.
       4.  This offer is only valid for individuals 18 years and older. Excludes
           individuals living in Argentina, Brazil, France, Germany, Italy,
           Mexico, Quebec, Russia, Spain, Cuba, Iran, North Korea, Syria, and
           the regions of Crimea, Luhansk, and Donetsk.
       5.  Offer limited to one-per-customer and account.
       6.   Offer may not be combined with any other offers or discounts.
       7.  Offer is not applicable to individuals who:
           1. Are currently active individual subscribers.
           2. Have redeemed a free trial for an individual subscription within
              the past 12 months.
       8.  Amazon Web Services (“AWS”) reserves the right to modify or cancel
           the offer at any time.
       9.  Offer is non-transferable and may not be resold.
       10. If you violate any of these terms and conditions, the offer will be
           invalid.
       11. Void where prohibited. Your information is handled in accordance with
           the AWS Privacy Notice.
      
       

 * Team subscription
 *  * What is AWS Skill Builder Team subscription?
      
      AWS Skill Builder Team subscription is a digital training subscription for
      organizations. The Team subscription provides access to self-paced digital
      training content including open-ended challenges, self-paced labs,
      game-based learning, and AWS Certification exam preparation. It also
      provides administrative capabilities to assign and track training for
      individuals and teams. Learn more about the Team subscription features.
      
   
    * Why should my organization use AWS Skill Builder Team subscription?
      
      With AWS Skill Builder Team subscription, individuals and teams gain
      access to a broad portfolio of learning experiences, all assignable and
      trackable from a self-service dashboard. Subscribers gain hands-on
      experience with real AWS services through access to AWS Builder Labs. They
      can learn role-specific skills through AWS Cloud Quest, an immersive game
      set in a virtual world. Teams can challenge themselves to solve practical
      problems and work together with AWS Jam. They can build industry expertise
      with AWS Industry Quest, an interactive training game that teaches
      solutions for common use cases in your industry. Organizations looking to
      grow their ranks of certified individuals gain the benefits of exam
      preparation courses and practice exams for AWS Certifications. These
      features help you upskill your workforce faster, and track their progress
      in a self-service way.
      
   
    * How many training resources are included with AWS Skill Builder Team
      subscription?
      Learners who have the Team subscription have access to over 600+ digital
      courses that are freely available to all AWS Skill Builder learners. In
      addition to these courses, Team subscription includes:
      
       * AWS Builder Labs, to build practical skills in an AWS Management
         Console environment
         
       * Learning plans that provide a curated list of courses and labs related
         to a job role or a domain area
         
       * AWS Cloud Quest, an immersive game-based learning experience that
         provides role-based learning paths
         
       * AWS Industry Quest, an interactive training game that teaches AWS Cloud
         solutions for common use cases for specific industries
         
       * AWS Jam which offers scenario-based challenges that enable teams and
         cohorts to practice and validate skills
       * Practice exams for select AWS Certifications
         
   
    * Does the Team subscription also provide access to classroom training and
      AWS Certification exams?
      
      No. AWS Skill Builder Team subscription provides access to self-paced,
      digital training. Access to classroom training and AWS Certification exams
      is not included in this subscription.
      
   
    * Does AWS offer a digital training subscription for individuals?
      Yes. AWS Skill Builder Individual subscription provides the digital
      training subscription for individual learners.
      
    * Who can purchase the Team subscription?
      
      Any AWS customer located in Albania, Algeria, Andorra, Angola, Argentina,
      Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belgium, Benin,
      Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Brazil, Brunei
      Darussalam, Bulgaria, Burkina Faso, Cambodia, Cameroon, Canada, Cape
      Verde, Chile, Colombia, Costa Rica, Côte d'Ivoire, Croatia, Cyprus, Czech
      Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador,
      Estonia, Ethiopia, Finland, France, Germany, Greece, Guatemala, Holy See
      (Vatican City State), Honduras, Hong Kong, Hungary, Iceland, India,
      Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kenya, Kuwait,
      Latvia, Lebanon, Liberia, Liechtenstein, Lithuania, Luxembourg, Mainland
      China, Macedonia - The Former Yugoslav Republic, Madagascar, Malaysia,
      Maldives, Malta, Mexico, Moldova - Republic Of, Monaco, Mongolia,
      Montenegro, Morocco, Mozambique, Myanmar, Nepal, Netherlands, New Zealand,
      Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Panama, Papua New
      Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar,
      Romania, Rwanda, San Marino, Saudi Arabia, Senegal, Serbia, Singapore,
      Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden,
      Switzerland, Taiwan, Tanzania - United Republic Of, Thailand, Timor-Leste,
      Trinidad and Tobago, Tunisia, Turkey, Uganda, Ukraine, United Arab
      Emirates (UAE), United States, United Kingdom, Uruguay, and Vietnam
      purchasing a minimum of 50 seats can purchase the Team subscription.
      
   
    * How is the Team subscription priced?
      
      Team subscription is priced per subscription seat. A subscription seat
      gives an individual access to training content included in the
      subscription for one year. An organization must purchase a minimum of 50
      seats. Tiered discounts are available for additional seats. Please review
      this pricing list for details.
      
   
    * What is the duration of the Team Subscription?
      
      The subscription purchase will provide access to subscription benefits for
      one year.
      
   
    * How can I pay for the Team subscription?
      
      The Team subscription charge will appear on the AWS Billing Console,
      alongside your other AWS Service usage.
      
   
    * How can I place an order for Team subscription?
      
      To purchase the Team subscription contact your AWS Training and
      Certification representative or contact us.
   
    * What happens after I order subscription seats?
      
      After you order the Team subscription, we will create a Team subscription
      record for your organization and assign administrative privileges to users
      you have nominated. We will then conduct an onboarding meeting to give the
      subscription seats to administrators and train the administrators on how
      to manage users, assign subscription seats, and view reports.
      
   
    * When does my subscription start?
      
      Your subscription will start when AWS notifies you that you have access to
      AWS Skill Builder Team subscription.
      
   
    * Can I add additional subscription seats to my existing subscription?
      
      Yes. If you are already using the subscription and have a certain number
      of seats available to you, you can purchase additional subscription seats.
      The subscription end-date for seats added mid-term will match the end-date
      of the seats purchased earlier. To add additional subscription seats,
      please contact your AWS Training and Certification representative.
      
   
    * Can I decrease the number of seats or cancel my subscription before the
      subscription end-date?
      
      No, AWS Skill Builder Team subscription is non-refundable and not eligible
      for cancellation. Please contact your AWS Training and Certification
      representative if you have further questions.
      
   
    * Does the Team subscription auto-renew?
      
      No. You will have to place a new order for the Team subscription before
      the end of your subscription term. Your AWS Training and Certification
      representative will contact you before the subscription expires to help
      you renew it.
      
   
    * How can I distribute subscription seats that were purchased as part of the
      Team subscription?
      
      Learning administrators, nominated by an organization at the time of
      purchase, will have the ability to add employees to AWS Skill Builder and
      assign them a subscription seat. Administrators will receive a Getting
      Started Guide to help them perform subscription management activities like
      adding and removing users, assigning subscription seats, and reporting.
      
   
    * Can I share the subscription seats with other companies or my company’s
      subsidiaries?
      
      You may only designate access to AWS Skill Builder Team subscription seats
      to your company’s employees and contractors.
      
   
    * Will the subscription include access to all the training content available
      for free to all users?
      
      Yes, a user who has been assigned the subscription seat can access all of
      the training content available for free in addition to the training
      content included only with the subscription.
      
   
    * Can multiple users share a subscription seat?
      
      No. Only one user can use a subscription seat at any given time. Ensure
      that users keep their login details confidential and secure at all times
      and prevent any unauthorized use.
      
   
    * Can I reassign a seat to another user?
      
      The subscription seats are meant to be used by a single user through the
      duration of the subscription. However, learning administrators may
      reassign up to twenty percent of seats to different users during the
      year-long subscription period.
      
   
    * What support will administrators receive if they have questions or run
      into any issues?
      
      Each organization that purchases a Team subscription will be assigned a
      specialized technical account manager (TAM) to aid in their Skill Builder
      journey. Administrators can directly reach out to their TAM with technical
      support questions.
      
   
    * What kind of reporting will I have access to?
      
      You will be able to see enrollment reports for self-paced digital courses,
      labs, and AWS Cloud Quest for employees you have invited to AWS Skill
      Builder. The reports will also include the number of active users, most
      used courses and learning plans, and more. For AWS Jam events you have
      organized, you will be able to see the challenges completed by
      participating teams/individuals and their score.
      
   
    * Can I see reports that show which employees have achieved AWS
      Certification?
      
      No. Team subscription reports show only self-paced training usage data at
      this time.
      
   
    * Who has access to the reporting?
      
      Only learning administrators have access to reporting.
      
   
    * Can I see usage reports for employees who use the freely available AWS
      Skill Builder training but don’t have the subscription?
      
      Yes. You can invite all employees who are using only the free training
      content to be associated with your organization within AWS Skill Builder.
      Once those employees are associated with your organization, you will then
      be able to see digital training usage reports for these employees even if
      they don’t have a subscription seat. Alternatively, if your company has
      Single Sign-On (SSO) integration with AWS Skill Builder, you will be able
      to see usage reports for all employees who use SSO to login even if you
      have not invited them explicitly.
      
   
    * How do learners log in to access the Team subscription?
      
      Learners must log in using the same email address that was used by their
      administrators to add them to AWS Skill Builder. Learners can log in with
      an Amazon account or an AWS Partner Network account (only applicable for
      AWS Partners). Learners can also log in using their company credentials if
      their company has SSO integration with AWS Skill Builder.
      
   
    * Can I set up SSO integration with my company’s identity provider and AWS
      Skill Builder?
      
      Yes. SSO integration is available for Team subscription customers. SSO is
      available for the following identity providers (IdPs)—Active Directory
      Federation Service (ADFS), Azure AD, Ping, and Okta—and we are working to
      adding support for more IdPs.
      
   
    * What will happen once a learner is unassigned the subscription seat?
      
      When the learner loses access to the subscription seat, they will not be
      able to access any subscription-only training content. However, they will
      be able to maintain the history of the training they have already taken.
      
   
    * Can the learner access their learning history after they leave the
      company?
      
      Yes. Learning administrators have an option to deactivate a learner’s
      record when the learner leaves their company. However, the learning
      history is still maintained. Learners can contact AWS customer service to
      migrate learning history to a new account.
      
   
    * Is AWS Skill Builder available on mobile phones and tablet devices?
      
      The AWS Skill Builder Team subscription experience is not optimized for
      mobile phone and tablet devices. We recommend a laptop or a workstation to
      use training offerings provided in the subscription.
      


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