app.helpdesk.agd.gov.sg
Open in
urlscan Pro
2606:4f00::145:189
Public Scan
Submitted URL: https://app.helpdesk.agd.gov.sg/public_user/vendor/vendor/helpdesk.aspx
Effective URL: https://app.helpdesk.agd.gov.sg/public_user/common/Helpdesk.aspx?c9osI0quCY6Ly9siZW8epKc2QbDMoJJw9LSQzrVc7kX+xOb+nc3OK4IelfsO5ZGd
Submission: On March 11 via manual from US — Scanned from DE
Effective URL: https://app.helpdesk.agd.gov.sg/public_user/common/Helpdesk.aspx?c9osI0quCY6Ly9siZW8epKc2QbDMoJJw9LSQzrVc7kX+xOb+nc3OK4IelfsO5ZGd
Submission: On March 11 via manual from US — Scanned from DE
Form analysis 1 forms found in the DOM
POST ./Helpdesk.aspx?c9osI0quCY6Ly9siZW8epKc2QbDMoJJw9LSQzrVc7kX+xOb+nc3OK4IelfsO5ZGd
<form method="post" action="./Helpdesk.aspx?c9osI0quCY6Ly9siZW8epKc2QbDMoJJw9LSQzrVc7kX+xOb+nc3OK4IelfsO5ZGd" id="frmMaster" enctype="MULTIPART/FORM-DATA" autocomplete="off">
<div class="aspNetHidden">
<input type="hidden" name="__VIEWSTATE" id="__VIEWSTATE"
value="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">
</div>
<div class="aspNetHidden">
<input type="hidden" name="__VIEWSTATEGENERATOR" id="__VIEWSTATEGENERATOR" value="8C2E04AB">
<input type="hidden" name="__EVENTVALIDATION" id="__EVENTVALIDATION"
value="+IGHqZrISCBpYfpllfQvzYONhTjiNfoLu0IPB5iuGRi/ZM3tGF6gLP9Au5cmbkKUHpov7eshqg8K5Hpa0Zs75WyNsi1dlzjH6QQsb8028OY7Ij3DvLBh/axm8DAHjn2AiEhEdeYTy5fZQA6+ymi/tn9UxxJJdCHBRXXJktVHirgE5uPVhrBant5S8qJQwrwSFRT5PSUr8mfqpAypwc5lnVEZ25/khcyfULBKV008scs=">
</div>
<div class="header clearfix">
<link href="/App_Themes/style/footer.css" rel="stylesheet" type="text/css">
<div class="header header-light">
<div class="top-bar top-bar-light">
<div class="top-bar-left">
<img src="../../images/SGgovLogo.png" width="20px" alt="A Singapore Government Agency Website"> A Singapore Government Agency Website
</div>
</div>
</div>
</div>
<div class="container-fluid">
<div class="wrapper">
<div class="row">
<div class="logo">
<a href="http://www.agd.gov.sg/index.html">
<img src="/images/logo-hdne.png" alt="Helpdesk One"></a>
</div>
</div>
<div class="banner">
<div class="banner-con clearfix">
<div class="banner-pic">
<img src="/images/pic-woman.png" alt="pic">
</div>
<h4 class="banner-title"> WELCOME TO AGD HELPDESK</h4>
</div>
</div>
<script type="text/javascript" language="javascript">
//get browser version and check for supported TLS
var browser = get_browser().split(" ");
var platform = get_platform();
TLSOutdated(browser[0], browser[1], platform); //alert if TLS is not up to date
if (document.URL.toLowerCase().indexOf("app.helpdesk") > 0) {
if (document.location.protocol.toLowerCase().indexOf("https:") < 0) {
var strCurrentDocHREF = document.location.href.toLowerCase();
var strNewDocHREF = strCurrentDocHREF.replace(/http:/gi, "https:");
document.location.href = strNewDocHREF;
}
}
function displayLoader() {
$('.loader').html('<img src="../../images/loader.gif" alt="loader" align="loader">');
$('.draft-loader').fadeIn();
$('.loader').show();
$('.draft-loader').show();
}
function hideLoader() {
$('.loader').hide();
$('.draft-loader').hide();
}
function displayLoaderThenSubmit(opt, length) {
displayLoader();
waitForElement($('.draft-loader'), function() {
submitForm(opt, length);
});
}
function waitForElement(element, callback) {
window.setTimeout(function() {
if ($(element).is(":visible")) {
callback();
} else {
waitForElement(elementPath, callback);
}
}, 500)
}
function submitForm(opt, length) {
var form = document.forms.frmMaster;
displayLoader();
if (opt == "c") { //Confirm
var selectedArea = form.cphBody_ddlArea.selectedIndex;
var selectedSubject = form.cphBody_ddlSubject.selectedIndex;
var selectedModule = form.cphBody_ddlModule.selectedIndex;
var selectedRequest = form.cphBody_ddlRequestType.selectedIndex;
var selectedOrg = form.cphBody_ddlOrg.selectedIndex;
var areaID = form.cphBody_ddlArea[selectedArea].value;
var subjectID = form.cphBody_ddlSubject[selectedSubject].value;
var moduleID = form.cphBody_ddlModule[selectedModule].value;
form.strArea.value = form.cphBody_ddlArea[selectedArea].text;
form.strSubj.value = form.cphBody_ddlSubject[selectedSubject].text;
form.strMod.value = form.cphBody_ddlModule[selectedModule].text;
form.intMod.value = form.cphBody_ddlModule[selectedModule].value;
if (selectedOrg > 0) form.strOrg.value = form.cphBody_ddlOrg[selectedOrg].text;
form.strRequestType.value = form.cphBody_ddlRequestType[selectedRequest].text;
var queryRequestId = document.getElementById("trRequestQueryType");
var natureQueryTypeId = document.getElementById("trNatureQueryType");
form.strQueryRequestText.value = getRadioButVal(form.strQueryRequest);
//Page 1 for Mobile view
/*if ($('.t-prev').is(":visible"))
$('.t-prev').click();*/
if (areaID == "0") {
hideLoader();
popMsg("Area", "1")
form.cphBody_ddlArea.focus();
return;
} else if (subjectID == "0") {
hideLoader();
popMsg("Subject", "1")
form.cphBody_ddlSubject.focus();
return;
} else if (moduleID == "0") {
hideLoader();
if ("Vendors@Gov".toString().includes("PaC") || "Vendors@Gov".toString().includes("MBS")) {
popMsg("Category", "1")
} else {
popMsg("Module", "1")
}
form.cphBody_ddlModule.focus();
return;
} else if ($(queryRequestId).is(":visible") && !validateRadioBut(form.strQueryRequest)) {
hideLoader();
popMsg("request type [Feedback/Complaint]", "1");
form.strQueryRequest[0].focus();
return;
} else if ($(natureQueryTypeId).is(":visible") && !validateRadioBut(form.strQueryNature)) {
hideLoader();
popMsg("nature of request [Product/Customer Service]", "1");
form.strQueryNature[0].focus();
return;
} else if (isInputControlEmpty(form.DealersTxt, DealersLbl)) {
hideLoader();
return;
} else if (isInputControlEmpty(form.ProblemAreaTxt, ProblemAreaLbl)) {
hideLoader();
return;
} else if (isInputControlEmpty(form.descTxt, descLbl)) {
hideLoader();
return;
} else if (!CheckLength(length)) {
hideLoader();
return;
}
/* else if (form.descTxt.value.length >= length) {
alert(descLbl.innerText + msg_exceed_2500);
form.descTxt.value = form.descTxt.value.substring(0, length - 1);
return;
}*/
else if ($(form.AttachFile).is(":visible") && !isValidExtension(form.AttachFile.value)) //added by AP @ 25Sep2013 for web vulnerability
{
hideLoader();
alert(document.getElementById("hfAllowedFileExtensionMessage").value);
$(form.AttachFile).replaceWith($(form.AttachFile).val('').clone(true)); //remove the attachment, if it is invalid //added by Muthu on 20170724
document.getElementById("filePath").innerHTML = "";
form.AttachFile.focus();
return;
} else if (!$(form.AttachFile).is(":visible")) {
var control = $(form.AttachFile);
control.replaceWith(control.val('').clone(true));
}
//Page 2 for Mobile view
/*if ($('.t-next').is(":visible"))
$('.t-next').click();*/
if (isInputControlEmpty(form.nameTxt, nameLbl)) {
hideLoader();
return;
} else if (isInputControlEmpty(form.NRICTxt, NRICLbl)) {
hideLoader();
return;
} else if ($(desigReq).is(":visible") && isInputControlEmpty(form.desigTxt, desigLbl)) {
hideLoader();
return;
} else if (isInputControlEmpty(form.orgTxt, orgLbl)) {
hideLoader();
return;
} else if ($(divddlOrg).is(":visible") && selectedOrg == "0") {
hideLoader();
popMsg("Organisation", "1")
form.cphBody_ddlOrg.focus();
return;
} else if ($(departmentReq).is(":visible") && isInputControlEmpty(form.departmentTxt, departmentLbl)) {
hideLoader();
return;
} else if (isInputControlEmpty(form.clinicNameTxt, clinicNameLbl)) {
hideLoader();
return;
} else if (isInputControlEmpty(form.contactTxt, contactLbl)) {
hideLoader();
return;
} else if (!checkcontact()) {
hideLoader();
return;
} else if (isInputControlEmpty(form.emailTxt, emailLbl)) {
hideLoader();
return;
} else if (isWhitespace(form.emailTxt.value)) {
hideLoader();
popMsg(emailLbl.value);
return;
} else if (!isValidEmail(form.emailTxt.value, true)) {
hideLoader();
alert(msg_valid_email);
return;
} else if (document.getElementById("businessUnitLbl").innerHTML.indexOf('*') != -1 && isInputControlEmpty(form.businessUnitTxt, businessUnitLbl)) {
hideLoader();
return;
}
if ($(trCaptcha).is(":visible")) {
var captcha = document.getElementById("cphBody_CaptchaUserControl1_txtimgcode").value;
var captchaSession = document.getElementById("cphBody_CaptchaUserControl1_imgCaptcha").alt;
$("#txtcode").val(captcha);
if (!checkCaptcha(captcha, captchaSession)) {
RefreshCaptcha(true, true);
hideLoader();
return;
}
}
if ($(form.AttachFile).is(":visible") && form.AttachFile.value != "" && IsFileContainVirus(form.AttachFile)) { //Added for anti-virus scanning by Muthu on 20170724
$(form.AttachFile).replaceWith($(form.AttachFile).val('').clone(true)); //remove the attachment, if it is invalid //added by Muthu on 20170724
document.getElementById("filePath").innerHTML = "";
form.AttachFile.focus();
hideLoader();
return;
}
form.action = "TicketConfirmation.aspx";
if (validate()) {
form.submit();
}
}
}
function AttachmentChanged(AttachFile) {
FileChangeProcess(AttachFile);
$("#hfAttachmentCached").val("N");
}
$(document).ready(function() {
var selectedRequest = ""
var Dealer = ""
if ("Vendors@Gov".toString().includes("PaC") || "Vendors@Gov".toString().includes("MBS")) {
document.getElementById("areaLabel").innerHTML = 'I am a <span class="m-note">*</span>';
document.getElementById("moduleLabel").innerHTML = 'Category <span class="m-note">*</span>';
} else {
document.getElementById("areaLabel").innerHTML = 'Area <span class="m-note">*</span>';
document.getElementById("moduleLabel").innerHTML = 'Module <span class="m-note">*</span>';
}
if (selectedRequest.toLowerCase() === "complaint" || selectedRequest.toLowerCase() === "compliment" || selectedRequest.toLowerCase() === "feedback") {
if (Dealer) {
document.getElementById("RdoCust").checked = true;
setVisible("DealersInfo", "block");
} else {
document.getElementById("RdoProduct").checked = true;
setVisible("DealersInfo", "none");
}
}
});
</script>
<div class="draft-loader" style="display: none;">
<div class="loader"></div>
</div>
<div class="content">
<span id="cphBody_MaintainMSG" class="info-msg" style="color: red"></span>
<h3 class="con-title"> Register Helpdesk Ticket</h3>
<p class="info-msg">
<span id="cphBody_lblJunction"><br>Please note that you will receive emails from agd_helpdesk@agd.gov.sg to inform you that we have responded to your helpdesk request. If you do not hear from us within 3 working days, you may wish to check
your <span style="text-decoration: underline;">junk mail folder</span> for the email. <br><br> You may also choose to add this email address to your list of approved senders (<a href="/userguide/Unblock_JunkMail_Manual.pdf">link</a> (PDF
607KB)) so that future emails from this email address will appear in your Inbox. Thank you.</span>
</p>
<div class="form-wrapper">
<div class="form-area">
<h5 class="form-title"> Please share with us your questions, ideas or concerns by filling up the form below.</h5>
<div class="form-box">
<div class="m-form">
<label for="" id="areaLabel">Area <span class="m-note">*</span></label>
<div class="m-form m-select" style="z-index: 999; display: none;">
<div id="div_div_cphBody_ddlArea" class="select-box">
<div id="div_cphBody_ddlArea" class="select-showbox">Vendor Inquiries</div>
<ul id="ul_cphBody_ddlArea" class="select-option">
<li class="selected" style="cursor: pointer;">Vendor Inquiries</li>
</ul>
</div><select name="ctl00$cphBody$ddlArea" id="cphBody_ddlArea" class="m-form m-select" onselectedindexchanged="ddlArea_SelectedIndexChanged" onchange="retrieveSubject();">
<option value="6">Vendor Inquiries</option>
</select>
<input type="hidden" name="strArea" value="">
</div>
<input type="text" id="txtArea" disabled="disabled" style="background-color: lightgrey;">
</div>
<div class="m-form">
<label for=""> Subject <span class="m-note">*</span></label>
<div class="m-form m-select" style="z-index: 999;">
<div id="div_div_cphBody_ddlSubject" class="select-box">
<div id="div_cphBody_ddlSubject" class="select-showbox">---Please Select Subject---</div>
<ul id="ul_cphBody_ddlSubject" class="select-option">
<li style="cursor: pointer;">CorpPass</li>
<li style="cursor: pointer;">Electronic Invoice</li>
<li style="cursor: pointer;">General Inquiries</li>
<li style="cursor: pointer;">Payment Inquiries</li>
<li style="cursor: pointer;">PEPPOL</li>
<li style="cursor: pointer;">Vendor Record</li>
</ul>
</div><select name="ctl00$cphBody$ddlSubject" id="cphBody_ddlSubject" onchange="retrieveModule();">
<option value="0">---Please Select Subject---</option>
<option value="1">CorpPass</option>
<option value="2">Electronic Invoice</option>
<option value="3">General Inquiries</option>
<option value="4">Payment Inquiries</option>
<option value="5">PEPPOL</option>
<option value="6">Vendor Record</option>
</select>
</div>
<input type="text" id="txtSubject" disabled="disabled" style="display: none;background-color:lightgrey">
<span>
<input type="hidden" name="strSubj" value="">
<input type="hidden" name="strDefaultSubj" value="">
<input type="hidden" name="strSystemName" value="Vendors@Gov">
</span>
</div>
<div class="m-form">
<label for="" id="moduleLabel">Module <span class="m-note">*</span></label>
<div class="m-form m-select" style="z-index: 999; display: none;">
<div id="div_div_cphBody_ddlModule" class="select-box">
<div id="div_cphBody_ddlModule" class="select-showbox">---Please Select Module---</div>
<ul id="ul_cphBody_ddlModule" class="select-option"></ul>
</div><select name="ctl00$cphBody$ddlModule" id="cphBody_ddlModule" onchange="ChkHelpdeskControls();">
<option value="0">---Please Select Module---</option>
</select>
</div>
<input type="text" id="txtModule" disabled="disabled" style="background-color: lightgrey;">
<input type="hidden" name="strMod" value="">
<input type="hidden" name="intMod" value="">
</div>
<div class="m-form">
<label for=""> Request <span class="m-note">*</span></label>
<div class="m-form m-select">
<div id="div_div_cphBody_ddlRequestType" class="select-box">
<div id="div_cphBody_ddlRequestType" class="select-showbox">Query</div>
<ul id="ul_cphBody_ddlRequestType" class="select-option">
<li style="cursor: pointer;">Complaint</li>
<li style="cursor: pointer;">Compliment</li>
<li style="cursor: pointer;">Feedback</li>
<li style="cursor: pointer;">Query</li>
</ul>
</div><select name="ctl00$cphBody$ddlRequestType" id="cphBody_ddlRequestType" onchange="ChkHelpdeskControls();">
<option value="--Please Select Request--">--Please Select Request--</option>
<option value="Complaint">Complaint</option>
<option value="Compliment">Compliment</option>
<option value="Feedback">Feedback</option>
<option value="Query">Query</option>
</select>
<input type="hidden" name="strRequestType" value="">
</div>
<input type="text" id="txtRequest" disabled="disabled" style="display: none;background-color:lightgrey">
</div>
<div id="trRequestQueryType" class="m-form" style="display: none;">
<label id="tdRequestQueryTypeTitle" class="form-title" for=""> I wish to compliment about </label>
<input type="hidden" name="strQueryRequestText" value="">
<dl class="list">
<dd>
<label class="radiobox">
<input type="radio" name="strQueryRequest" value="Feedback">
<span></span>Feedback </label>
</dd>
<dd>
<label class="radiobox">
<input type="radio" name="strQueryRequest" value="Complaint">
<span></span>Complaint </label>
</dd>
</dl>
</div>
<div id="trNatureQueryType" class="m-form" style="display: none;">
<label id="tdNatureQueryTypeTitle" class="form-title" for="" style="display: none;"> about </label>
<input type="hidden" name="strQueryNatureText" value="">
<dl id="Dl1" class="list">
<dd>
<label class="radiobox">
<input type="radio" id="RdoProduct" name="strQueryNature" onclick="displayDealerInfo()">
<span></span>Product </label>
</dd>
<dd>
<label class="radiobox">
<input type="radio" id="RdoCust" name="strQueryNature" onclick="displayDealerInfo()">
<span></span>Customer Service </label>
</dd>
</dl>
</div>
<div id="DealersInfo" class="m-form" style="display: none;">
<label id="DealersLbl"> Officer's Name <span class="m-note">*</span></label>
<input type="text" maxlength="100" size="30" name="DealersTxt" value="">
</div>
<div id="trProblemArea" class="m-form" style="display: none;">
<label id="ProblemAreaLbl"> Problem / Area for Improvement <span class="m-note">*</span></label>
<input type="text" maxlength="100" size="30" name="ProblemAreaTxt">
</div>
<div class="m-form">
<label id="descLbl" for="">Description <span class="m-note">*</span></label>
<textarea rows="8" cols="70" name="descTxt" onfocus="RefreshCaptcha(false,false);" onkeyup="return CheckLength(2400,descTxt);"></textarea>
<input type="hidden" name="strDescText" value="">
</div>
<div class="m-form">
<div id="trFile" style="display: block;">
<label for=""> File Attachment </label>
<div id="divfile" class="upload">
<span id="filePath"></span>
<input type="file" name="AttachFile" autocomplete="off" onchange="AttachmentChanged(AttachFile)" onblur="AttachmentChanged(AttachFile)" tabindex="-1">
<input type="hidden" id="hfAttachmentCached" name="hfAttachmentCached" value="N">
<!--<input type="hidden" name="strFileName" value="" />-->
</div>
<label for="" class="m-empty"> </label>
<p class="tip-area">
<i class="m-tip">Note:</i> Only files with extensions PDF, DOC, DOCX, XLS, XLSX, JPG, JPEG, DAT or ZIP can be uploaded.
</p>
<input type="hidden" id="hfAllowedFileExtensionMessage" value="Only files with extensions PDF, DOC, DOCX, XLS, XLSX, JPG, JPEG, DAT or ZIP can be uploaded.">
<input type="hidden" id="hfAllowedFileExtension" value="PDF,DOC,DOCX,XLS,XLSX,JPG,JPEG,DAT,ZIP">
</div>
</div>
</div>
</div>
<br>
<h5 class="form-title"> Please fill in your particulars below for us to get back to you :</h5>
<div class="form-box">
<div id="trName" class="m-form">
<label id="nameLbl" for=""> Name <span class="m-note">*</span></label>
<input type="text" maxlength="66" name="nameTxt" value="">
</div>
<div id="trNRIC" class="m-form">
<label id="NRICLbl" for="">Vendor ID <span class="m-note">*</span></label>
<input type="text" maxlength="12" size="15" name="NRICTxt" value="" autocomplete="off">
</div>
<div id="trDesig" class="m-form">
<label id="desigLbl" for=""> Designation <span id="desigReq" class="m-note" style="display: none;">*</span></label>
<input type="text" maxlength="100" name="desigTxt" value="">
</div>
<div id="trOrg" class="m-form">
<label id="orgLbl" for="">Agency <span class="m-note">*</span></label>
<span id="orgTxtFlag" style="">
<input type="text" maxlength="100" name="orgTxt" value=""></span>
<div id="divddlOrg" class="m-form m-select" style="display: none;">
<div id="div_div_cphBody_ddlOrg" class="select-box">
<div id="div_cphBody_ddlOrg" class="select-showbox">---Please select the Organisation---</div>
<ul id="ul_cphBody_ddlOrg" class="select-option">
<li style="cursor: pointer;">Accounting And Corporate Regulatory Authority</li>
<li style="cursor: pointer;">Agency for Science, Technology and Research</li>
<li style="cursor: pointer;">Agri-Food and Veterinary Authority of Singapore</li>
<li style="cursor: pointer;">Attorney-General's Chambers</li>
<li style="cursor: pointer;">Auditor-General's Office</li>
<li style="cursor: pointer;">Building and Construction Authority</li>
<li style="cursor: pointer;">Cabinet</li>
<li style="cursor: pointer;">Casino Regulatory Authority</li>
<li style="cursor: pointer;">Central Provident Fund Board</li>
<li style="cursor: pointer;">Civil Aviation Authority of Singapore</li>
<li style="cursor: pointer;">Civil Service College</li>
<li style="cursor: pointer;">Competition and Consumer Commission of Singapore</li>
<li style="cursor: pointer;">Council for Private Education</li>
<li style="cursor: pointer;">Defence Science and Technology Agency</li>
<li style="cursor: pointer;">Early Childhood Development Agency</li>
<li style="cursor: pointer;">Economic Development Board</li>
<li style="cursor: pointer;">Energy Market Authority of Singapore</li>
<li style="cursor: pointer;">Enterprise Singapore</li>
<li style="cursor: pointer;">Government Technology Agency (Govtech)</li>
<li style="cursor: pointer;">Health Promotion Board</li>
<li style="cursor: pointer;">Health Science Authority</li>
<li style="cursor: pointer;">Home Team Science And Technology Agency</li>
<li style="cursor: pointer;">Housing And Development Board</li>
<li style="cursor: pointer;">Info-communications Media Development Authority</li>
<li style="cursor: pointer;">Inland Revenue Authority of Singapore</li>
<li style="cursor: pointer;">Institute of Technical Education</li>
<li style="cursor: pointer;">Intellectual Property Office of Singapore</li>
<li style="cursor: pointer;">ISEAS - Yusof Ishak Institute</li>
<li style="cursor: pointer;">Istana</li>
<li style="cursor: pointer;">Judiciary, Industrial Arbitration Court</li>
<li style="cursor: pointer;">Judiciary, State Courts</li>
<li style="cursor: pointer;">Judiciary, Supreme Court</li>
<li style="cursor: pointer;">Jurong Town Corporation</li>
<li style="cursor: pointer;">Land Transport Authority</li>
<li style="cursor: pointer;">Majlis Ugama Islam Singapura</li>
<li style="cursor: pointer;">Maritime and Port Authority of Singapore</li>
<li style="cursor: pointer;">Media Development Authority</li>
<li style="cursor: pointer;">Ministry of Communications and Information</li>
<li style="cursor: pointer;">Ministry of Culture, Community and Youth</li>
<li style="cursor: pointer;">Ministry Of Defence</li>
<li style="cursor: pointer;">Ministry Of Education</li>
<li style="cursor: pointer;">Ministry Of Finance</li>
<li style="cursor: pointer;">Ministry Of Foreign Affairs</li>
<li style="cursor: pointer;">Ministry Of Health</li>
<li style="cursor: pointer;">Ministry Of Home Affairs</li>
<li style="cursor: pointer;">Ministry Of Law</li>
<li style="cursor: pointer;">Ministry Of Manpower</li>
<li style="cursor: pointer;">Ministry Of National Development</li>
<li style="cursor: pointer;">Ministry of Social and Family Development</li>
<li style="cursor: pointer;">Ministry Of The Environment And Water Resources</li>
<li style="cursor: pointer;">Ministry Of Trade And Industry</li>
<li style="cursor: pointer;">Ministry Of Transport</li>
<li style="cursor: pointer;">Monetary Authority of Singapore</li>
<li style="cursor: pointer;">Nanyang Polytechnic</li>
<li style="cursor: pointer;">National Arts Council</li>
<li style="cursor: pointer;">National Council of Social Service</li>
<li style="cursor: pointer;">National Environment Agency</li>
<li style="cursor: pointer;">National Heritage Board</li>
<li style="cursor: pointer;">National Institute of Education</li>
<li style="cursor: pointer;">National Library Board</li>
<li style="cursor: pointer;">National Parks Board</li>
<li style="cursor: pointer;">National Reserach Foundation</li>
<li style="cursor: pointer;">National Security Co-ordination Secretariat</li>
<li style="cursor: pointer;">National Youth Council</li>
<li style="cursor: pointer;">Ngee Ann Polytechnic</li>
<li style="cursor: pointer;">Parliament</li>
<li style="cursor: pointer;">People's Association</li>
<li style="cursor: pointer;">Prime Minister's Office</li>
<li style="cursor: pointer;">PUB, Singapore's National Water Agency</li>
<li style="cursor: pointer;">Public</li>
<li style="cursor: pointer;">Public Service Commission</li>
<li style="cursor: pointer;">Public Transport Council</li>
<li style="cursor: pointer;">Republic Polytechnic</li>
<li style="cursor: pointer;">Science Centre Board</li>
<li style="cursor: pointer;">Sentosa Development Corporation</li>
<li style="cursor: pointer;">Singapore Accountancy Commission</li>
<li style="cursor: pointer;">Singapore Corporation of Rehabilitative Enterprises</li>
<li style="cursor: pointer;">Singapore Dental Council</li>
<li style="cursor: pointer;">Singapore Examinations and Assessment Board</li>
<li style="cursor: pointer;">Singapore Examinations And Assessment Board</li>
<li style="cursor: pointer;">Singapore Food Agency</li>
<li style="cursor: pointer;">Singapore Labour Foundation</li>
<li style="cursor: pointer;">Singapore Land Authority</li>
<li style="cursor: pointer;">Singapore Medical Council</li>
<li style="cursor: pointer;">Singapore Nursing Board</li>
<li style="cursor: pointer;">Singapore Pharmacy Council</li>
<li style="cursor: pointer;">Singapore Polytechnic</li>
<li style="cursor: pointer;">Singapore Tourism Board</li>
<li style="cursor: pointer;">Singapore Workforce Development Agency</li>
<li style="cursor: pointer;">SkillFuture Singapore</li>
<li style="cursor: pointer;">Sport Singapore</li>
<li style="cursor: pointer;">Statutory Boards</li>
<li style="cursor: pointer;">Temasek Polytechnic</li>
<li style="cursor: pointer;">Tote Board</li>
<li style="cursor: pointer;">Traditional Chinese Medicine Practitioners Board</li>
<li style="cursor: pointer;">Urban Redevelopment Authority</li>
<li style="cursor: pointer;">Workforce Singapore</li>
</ul>
</div><select name="ctl00$cphBody$ddlOrg" id="cphBody_ddlOrg">
<option value="0">---Please select the Organisation---</option>
<option value="1">Accounting And Corporate Regulatory Authority</option>
<option value="2">Agency for Science, Technology and Research</option>
<option value="3">Agri-Food and Veterinary Authority of Singapore</option>
<option value="4">Attorney-General's Chambers</option>
<option value="5">Auditor-General's Office</option>
<option value="6">Building and Construction Authority</option>
<option value="7">Cabinet</option>
<option value="8">Casino Regulatory Authority</option>
<option value="9">Central Provident Fund Board</option>
<option value="10">Civil Aviation Authority of Singapore</option>
<option value="11">Civil Service College</option>
<option value="12">Competition and Consumer Commission of Singapore</option>
<option value="13">Council for Private Education</option>
<option value="14">Defence Science and Technology Agency</option>
<option value="15">Early Childhood Development Agency</option>
<option value="16">Economic Development Board</option>
<option value="17">Energy Market Authority of Singapore</option>
<option value="18">Enterprise Singapore</option>
<option value="19">Government Technology Agency (Govtech)</option>
<option value="20">Health Promotion Board</option>
<option value="21">Health Science Authority</option>
<option value="22">Home Team Science And Technology Agency</option>
<option value="23">Housing And Development Board</option>
<option value="24">Info-communications Media Development Authority</option>
<option value="25">Inland Revenue Authority of Singapore</option>
<option value="26">Institute of Technical Education</option>
<option value="27">Intellectual Property Office of Singapore</option>
<option value="28">ISEAS - Yusof Ishak Institute</option>
<option value="29">Istana</option>
<option value="30">Judiciary, Industrial Arbitration Court</option>
<option value="31">Judiciary, State Courts</option>
<option value="32">Judiciary, Supreme Court</option>
<option value="33">Jurong Town Corporation</option>
<option value="34">Land Transport Authority</option>
<option value="35">Majlis Ugama Islam Singapura</option>
<option value="36">Maritime and Port Authority of Singapore</option>
<option value="37">Media Development Authority</option>
<option value="38">Ministry of Communications and Information</option>
<option value="39">Ministry of Culture, Community and Youth</option>
<option value="40">Ministry Of Defence</option>
<option value="41">Ministry Of Education</option>
<option value="42">Ministry Of Finance</option>
<option value="43">Ministry Of Foreign Affairs</option>
<option value="44">Ministry Of Health</option>
<option value="45">Ministry Of Home Affairs</option>
<option value="46">Ministry Of Law</option>
<option value="47">Ministry Of Manpower</option>
<option value="48">Ministry Of National Development</option>
<option value="49">Ministry of Social and Family Development</option>
<option value="50">Ministry Of The Environment And Water Resources</option>
<option value="51">Ministry Of Trade And Industry</option>
<option value="52">Ministry Of Transport</option>
<option value="53">Monetary Authority of Singapore</option>
<option value="54">Nanyang Polytechnic</option>
<option value="55">National Arts Council</option>
<option value="56">National Council of Social Service</option>
<option value="57">National Environment Agency</option>
<option value="58">National Heritage Board</option>
<option value="59">National Institute of Education</option>
<option value="60">National Library Board</option>
<option value="61">National Parks Board</option>
<option value="62">National Reserach Foundation</option>
<option value="63">National Security Co-ordination Secretariat</option>
<option value="64">National Youth Council</option>
<option value="65">Ngee Ann Polytechnic</option>
<option value="66">Parliament</option>
<option value="67">People's Association</option>
<option value="68">Prime Minister's Office</option>
<option value="69">PUB, Singapore's National Water Agency</option>
<option value="70">Public</option>
<option value="71">Public Service Commission</option>
<option value="72">Public Transport Council</option>
<option value="73">Republic Polytechnic</option>
<option value="74">Science Centre Board</option>
<option value="75">Sentosa Development Corporation</option>
<option value="76">Singapore Accountancy Commission</option>
<option value="77">Singapore Corporation of Rehabilitative Enterprises</option>
<option value="78">Singapore Dental Council</option>
<option value="79">Singapore Examinations and Assessment Board</option>
<option value="80">Singapore Examinations And Assessment Board</option>
<option value="81">Singapore Food Agency</option>
<option value="82">Singapore Labour Foundation</option>
<option value="83">Singapore Land Authority</option>
<option value="84">Singapore Medical Council</option>
<option value="85">Singapore Nursing Board</option>
<option value="86">Singapore Pharmacy Council</option>
<option value="87">Singapore Polytechnic</option>
<option value="88">Singapore Tourism Board</option>
<option value="89">Singapore Workforce Development Agency</option>
<option value="90">SkillFuture Singapore</option>
<option value="91">Sport Singapore</option>
<option value="92">Statutory Boards</option>
<option value="93">Temasek Polytechnic</option>
<option value="94">Tote Board</option>
<option value="95">Traditional Chinese Medicine Practitioners Board</option>
<option value="96">Urban Redevelopment Authority</option>
<option value="97">Workforce Singapore</option>
</select>
</div>
<input type="hidden" name="strOrg" value="">
</div>
<div id="trDepartment" class="m-form" style="display: none;">
<label id="departmentLbl" for=""> Department <span id="departmentReq" class="m-note" style="display: none;">*</span></label>
<input type="text" maxlength="100" name="departmentTxt" value="">
</div>
<div id="trClinicName" class="m-form" style="display: none;">
<label id="clinicNameLbl" for=""> Name of Clinic <span class="m-note">*</span></label>
<input type="text" maxlength="200" name="clinicNameTxt" value="">
</div>
<div class="m-form">
<label id="contactLbl" for=""> Contact No. <span class="m-note">*</span></label>
<input type="text" maxlength="20" name="contactTxt" onblur="return checkcontact(contactTxt);" value="" autocomplete="off">
</div>
<div class="m-form">
<label id="emailLbl" for=""> Email Address <span class="m-note">*</span></label>
<input type="text" maxlength="50" size="30" name="emailTxt" onblur="return isEmailHaveValidData(emailTxt);" value="" autocomplete="off">
<placeholder>Eg.Tan_Bee_Bee@agd.gov.sg</placeholder>
</div>
<div id="trBusinessUnit" class="m-form" style="display: none;">
<label id="businessUnitLbl" for=""> Business Unit <span class="m-note">*</span></label>
<input type="text" maxlength="100" size="30" name="businessUnitTxt" value="">
<placeholder id="businessUnitSampleLbl" style="display: none;">Eg. MOF03 </placeholder>
</div>
<input type="hidden" name="sourceTypeTxt" value="Internet">
<div id="trCaptcha" class="Captcha_hpdeskscreen">
<input type="hidden" id="txtcode" name="txtcode">
<meta http-equiv="Cache-Control" content="no-cache, no-store, must-revalidate">
<meta http-equiv="Pragma" content="no-cache">
<meta http-equiv="Expires" content="0">
<link href="/captcha/captcha.css" rel="stylesheet" type="text/css">
<div>
<span id="cphBody_CaptchaUserControl1_lblmsg" style="color:Red;font-weight:bold;"></span>
<br>
</div>
<font face="arial" size="2">Please enter verification code displayed (case sensitive)</font>: <br>
<img id="cphBody_CaptchaUserControl1_imgCaptcha" src="../../captcha/CImage.aspx?v=60986" alt="EwM1qjFGEuaQmV0O67H6LZJ/xedJhFRqKaZoHfT8w+8=">
<a>
<input type="button" id="btnCaptchaImg" style="cursor: pointer; width: 50px; height: 50px; vertical-align: middle; background: url('/images/refresh.jpg') no-repeat;" class="img1" onclick="RefreshCaptcha(true,true);">
</a>
<br>
<!-- The reason for RefreshCaptcha(false,false) is being called here to auto refresh if server captcha and client captcha is not matched or
captcha is expired. To avoid such delay response from captcha image, the same auto refresh function is
being called in the respective description field on the captcha page-->
<input name="ctl00$cphBody$CaptchaUserControl1$txtimgcode" type="text" id="cphBody_CaptchaUserControl1_txtimgcode" autocomplete="off" onfocus="RefreshCaptcha(false,false);" style="width:230px;">
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<font face="arial" size="2"><em>Note: This is a security feature that will protect your information.</em></font>
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<script language="javascript" type="text/javascript">
// <![CDATA[
function RefreshCaptcha(canReset, showCursor) {
document.getElementById("btnCaptchaImg").disabled = true;
getSessionValue(showCursor, canReset, document.getElementById("cphBody_CaptchaUserControl1_imgCaptcha").alt); //To get session value
};
function getSessionValue(showCursor, canReset, strCaptchaCode) {
var obj = {};
obj.canReset = canReset;
obj.strSession = strCaptchaCode;
var result = false;
$.ajax({
type: "POST",
contentType: "application/Json;Charset=utf-8",
url: "/captcha/CImage.aspx/SetSessionValue",
async: false,
cache: false,
data: JSON.stringify(obj),
dataType: "Json",
success: function(data) {
if (data.d == '') {
document.getElementById("btnCaptchaImg").disabled = false;
return;
} else {
document.getElementById("cphBody_CaptchaUserControl1_imgCaptcha").alt = data.d; //Assign session value into image alternative text property
document.getElementById("cphBody_CaptchaUserControl1_imgCaptcha").src = "/Captcha/CImage.aspx?v=" + Math.random();
if (showCursor == true) document.getElementById("cphBody_CaptchaUserControl1_txtimgcode").focus();
document.getElementById("cphBody_CaptchaUserControl1_imgCaptcha").onload = function() {
document.getElementById("btnCaptchaImg").disabled = false;
};
document.getElementById("cphBody_CaptchaUserControl1_imgCaptcha").onerror = function() {
document.getElementById("cphBody_CaptchaUserControl1_imgCaptcha").onerror = null;
getSessionValue(showCursor, canReset, document.getElementById("cphBody_CaptchaUserControl1_imgCaptcha").alt);
};
}
}
});
return result;
}
// ]]>
</script>
</div>
</div>
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A Singapore Government Agency Website WELCOME TO AGD HELPDESK REGISTER HELPDESK TICKET Please note that you will receive emails from agd_helpdesk@agd.gov.sg to inform you that we have responded to your helpdesk request. If you do not hear from us within 3 working days, you may wish to check your junk mail folder for the email. You may also choose to add this email address to your list of approved senders (link (PDF 607KB)) so that future emails from this email address will appear in your Inbox. Thank you. PLEASE SHARE WITH US YOUR QUESTIONS, IDEAS OR CONCERNS BY FILLING UP THE FORM BELOW. 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