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 * Why interface.ai
 * Platform
   
   Features
   
   Apps
   
   Languages & Channels
   
   Banking Ready
   
   Security & Compliance

 * Solutions for Banks & Credit Unions
   
   Call Center Automation
   
   Automate & Save Costs
   
   Increase Revenue
   
   Improve Customer Experience
   
   Improve Employee Productivity
   
   Mergers & Migrations

 * Services
   
 * Case Studies
   
   UCU's Royce
   
   GESA's Uni
   
   SSFCU's Ava
   
   NCU’s Nick
   
   PFFCU’s Mac
   
   ACU’s KEN
   
   PSFCU's Mya

 * We 're Hiring

 * We 're Hiring

 * Schedule Demo

 * Thursday, 7th October 2021

 * 10:40 AM CT


EXCLUSIVE OFFER FOR BANKTECH ATTENDEES

The first 30 registrants before 8th Oct get interface.ai’s world-class managed
services and voice biometrics at no cost.


Register NowSpeak with AI Assistant


 * 🎉 interface.ai Wins CUNA OME & Tech Council Best Of Show 🎉

interface.ai's award-winning AI-powered Phone Banking solution is transforming
financial institution call centers from cost to a revenue center

Watch Demo VideoSpeak with AI Assistant



VOICE-BASED BIOMETRICS & CALLER-ID AUTHENTICATION

We are introducing the most advanced voice-based biometrics and caller-id
solutions on our award-winning AI-powered Phone Banking solution.

Schedule DemoSpeak with AI Assistant



INTELLIGENT VIRTUAL ASSISTANT FOR BANKS & CREDIT UNIONS

“interface.ai’s IVA will help us instantly answer members’ questions and reduce
member wait times. It will also enable our Member Service Center staff to focus
on solving more complex member issues.”

HOWARD MELLER

President & CEO, People First Federal Credit Union

Schedule DemoSpeak with AI Assistant



INTELLIGENT VIRTUAL ASSISTANT FOR BANKS & CREDIT UNIONS

“Couple of years ago, we evaluated AI for our call center. But the technology
wasn’t ready yet. interface.ai’s product maturity, expertise, and roadmap makes
it a compelling proposition now”

CAROLYN JORDAN

Senior Vice President, Remote Services & Member Development of Neighborhood
Credit Union.

Schedule DemoSpeak with AI Assistant


From our evaluation, it is clear that, interface.ai is far ahead of even the
second-best vendor operating in the Intelligent Virtual Assistant space for
Banks and Credit Unions

DR. DAVID TUYO

President & CEO, University Credit Union

Schedule DemoView Case Study



DEMO OF INTERFACE.AI'S AWARD WINNING AI CALL CENTER

“Watch the demo of interface.ai’s award-winning AI Call Center that is helping
financial institutions across the nation transform their call centers from a
cost to a revenue center.”

Schedule DemoWatch Demo Video


Trusted by Banks & Credit Unions across the world



Royce

UNI

AVA

NCU

EMMA

MAX

SIA


 * MEET ROYCE

 * From University Credit Union

From our evaluation, it is clear that, interface.ai is far ahead of even the
second-best vendor operating in the Intelligent Virtual Assistant space for
Banks and Credit Unions

DR. DAVID TUYO

President & CEO, University Credit Union


MONTHLY IMPACT


$206K

Saved in Costs


270HRS

of wait times averted


24X7

Member Support

View Case StudyInteract with Royce


 * MEET UNI

 * From Gesa Credit Union

‘Uni’ has saved us over $200,000 just in the last month. Wherein people are able
to get their information and make some intelligent decisions on their own as
opposed to calling Gesa.

RAJ BANDARU

CIO, COO, Gesa Credit Union


MONTHLY IMPACT


$1.17M

Saved in Costs


1526HRS

of wait times averted


24X7

Member Support

View Case StudyInteract with Uni


 * MEET AVA

 * From Secutiry Service Federal Credit Union(SSFCU)

interface.ai is one of the very few platforms that can achieve 90%+ accuracy
within just a few weeks

JAY TKACHUK

Senior VP, Digital Services at SSFCU


MONTHLY IMPACT


$1.29M

Saved in Costs


1580HRS

of wait times averted


24X7

Member Support

View Case StudyInteract with AVA


 * MEET NICK

 * From Neighborhood credit union

Our call handling rates increased from 50% to 90% within 2 days of Nick's
deployment, which has allowed our agents to focus more on high-quality work
along with enhancing our member satisfaction levels.

CAROLYN JORDAN

SVP, Remote Services & Member Development, Neighborhood Credit Union


MONTHLY IMPACT


$171K

Saved in Costs


855HRS

of wait times averted


24X7

Member Support

View Case Study


 * MEET EMMA

 * From Mashreq Bank

The collective knowledge interface.ai has derived from processing millions of
conversations has been made available to all our clients from day one. This has
enabled them to provide exceptional customer experience from the get-go.

SRINIVAS NJAY

Founder & CEO, interface.ai


MONTHLY IMPACT


$880K+

Saved in Costs


700HRS

of wait times averted

View Case Study


 * MEET MAX

 * From Texas Dow Employees Credit Union(TDECU)

Leveraging the pre-built models on interface.ai’s platform, we were able to set
up an advanced intelligent virtual assistant for TDECU in no time at all

CLAUDIO GARCIA

Director of Growth & Digital Transformation, Baker Tilly


MONTHLY IMPACT


5X

Improvement in conversion rates


99%

Accuracy rate

View Case Study


HIGH IMPACT SOLUTIONS THAT UPGRADE YOUR BUSINESS

Solutions built to enhance top-line, bottom-line & customer experience

CALL CENTER AUTOMATION

Run efficient call center operations & Instantly support your customers 24x7

 * 60%Call center volume automated in 60 days
 * 0%Call abandonment rate
 * 95%First contact resolution
 * 24x7Call center operations

Learn More

INCREASE REVENUE

Personalized recommendations & support to all prospects throughout their
onboarding.

 * 30%Increase in new revenues
 * 500%Increase in new product sign-ups
 * 150%Boost in customer lifetime value

Learn More

IMPROVE CUSTOMER EXPERIENCE

Instantly enable customers & prospects to find the information they are looking
for

 * 24x7Customer Support
 * 25%Improvement in customer satisfaction
 * Context AwarePersonalised conversations on all banking channels

Learn More

AUTOMATE & SAVE COSTS

Enhance operational efficiency across all functions of your financial
institution

 * 50%Savings in operational costs
 * 50%+Business operations automated
 * 100%Reduction in customer wait times

Learn More

IMPROVE EMPLOYEE PRODUCTIVITY

Equip front line staff to serve customers better. Build efficiencies across all
internal processes

 * 50%Reduction in customer service staff training
 * 22%+Improvement in staff productivity

Learn More

CALL CENTER AUTOMATION

Run efficient call center operations & Instantly support your customers 24x7

 * 60%Call center volume automated in 60 days
 * 0%Call abandonment rate
 * 95%First contact resolution
 * 24x7Call center operations

Learn More

INCREASE REVENUE

Personalized recommendations & support to all prospects throughout their
onboarding

 * 30%Increase in new revenues
 * 500%Increase in new product sign-ups
 * 150%Boost in customer lifetime value

Learn More

IMPROVE CUSTOMER EXPERIENCE

Instantly enable customers & prospects to find the information they are looking
for

 * 24x7Customer Support
 * 25%Improvement in customer satisfaction
 * Context AwarePersonalised conversations on all banking channels

Learn More

AUTOMATE & SAVE COSTS

Enhance operational efficiency across all functions of your financial
institution

 * 50%Savings in operational costs
 * 50%+Business operations automated
 * 100%Reduction in customer wait times

Learn More

IMPROVE EMPLOYEE PRODUCTIVITY

Equip front line staff to serve customers better. Build efficiencies across all
internal processes

 * 50%Reduction in customer service staff training
 * 22%+Improvement in staff productivity

Learn More

As featured in




A PLATFORM BUILT TO ENABLE THE FINEST BANKING EXPERIENCES


OMNI-CHANNEL PLATFORM BUILT FOR CUSTOMER DELIGHT & ROI

 * BANKING DNA
   
   Built By Experts Who Have Served Financial Institutions For Decades

 * DEEP DOMAIN EXPERTISE
   
   Extensive Knowledge Base Developed By Processing Millions Of Domain Specific
   Conversations Daily

 * EXTENSIVE OUT-OF-THE-BOX CAPABILITIES
   
   Readily Available Solutions For Every Step Of The Customer Journey

 * COLLECTIVE LEARNING
   
   Learning Occurs Across Multiple Implementations To Be Able To Answer
   Questions That Are Not Asked By Customers Yet

 * OMNICHANNEL
   
   Seamless Customer Experience Across All Channels

 * BANKING GRADE NLU ENGINE
   
   Achieve 90%-95% NLU Accuracy Within 2 Weeks Of Launch

 * MULTI-LINGUAL
   
   Supports Over 100 Languages To Help You Serve Local Immigrant Families

 * BUILT FOR SCALE
   
   Built To Process Millions Of Conversations Every Second


READY FOR AN UPGRADE?

Schedule Demo

Intelligent Virtual Assistant for Banks and Credit Unions



 * SOLUTIONS

 * Call Center Automation
 * Automate & Save Costs
 * Increase Revenue
 * Improve Customer Experience
 * Improve Employee Productivity

 * SERVICES

 * Pre Launch Services
 * Post Launch Services

 * PLATFORM

 * Features
 * Apps
 * Languages & Channels
 * Banking ready
 * Security & Compliance

 * COMPANY

 * In the news
 * In the media
 * Data Compliance
 * Privacy Policy
 * Case Studies
 * Partners
 * Blog

 * CAREERS

 * Open Positions
 * Our Culture

 * CONTACT

 * Contact Us
 * Linkedin
 * Twitter
 * Facebook


 * SOLUTIONS
   
    * Call Center Automation
    * Automate & Save Costs
    * Increase Revenue
    * Improve Customer Experience
    * Improve Employee Productivity


 * SERVICES
   
    * Pre Launch Services
    * Post Launch Services


 * PLATFORM
   
    * Features
    * Apps
    * Languages & Channels
    * Banking ready
    * Security & Compliance


 * COMPANY
   
    * In the news
    * In the media
    * Data Compliance
    * Privacy Policy
    * Case Studies
    * Partners
    * Blog


 * CAREERS
   
    * Open Positions
    * Our Culture


 * CONTACT
   
    * Contact Us
    * Linkedin
    * Twitter
    * Facebook

Copyright © 2021. interface.ai.




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