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https://community.snowflake.com/s/article/Communication-ID-0108977-Additional-Information
Submission: On July 03 via api from US — Scanned from DE
Submission: On July 03 via api from US — Scanned from DE
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<div class="mktoHtmlText mktoHasWidth" style="width: 260px;"><span style="font-size: 10px;">By submitting this form, I understand Snowflake will process my personal information in accordance with their
<strong><a href="https://www.snowflake.com/privacy-policy/" target="_blank">Privacy Notice</a></strong>. Additionally, I consent to my information being shared with Event Partners in accordance with Snowflake’s
<strong><a href="https://www.snowflake.com/legal/snowflake-event-privacy-notice/" target="_blank" id="">Event Privacy Notice</a></strong>. I understand I may withdraw my consent or update my preferences
<strong><a href="https://info.snowflake.com/2020-Snowflake-Preference-Center.html" target="_blank" id="">here</a></strong> at any time.</span></div>
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Text Content
Loading ×Sorry to interrupt CSS Error Refresh * Home * User Groups * Discussions * Snowflake Forums * StackOverflow * Reddit * Community Leaders * Data Superheroes * Snowflake Squad * Support * Knowledge Base * Documentation * Status * Releases & Announcements * Resources * Developers * Education & Training * Blog * Ideas Board * Partner Portal * Start For Free * Snowcases * More CREATE ACCOUNTSIGN IN Home > Knowledge Base Articles > MANAGE SECURITY & GOVERNANCE KNOWLEDGE BASE ARTICLES SearchLoading Can't find what you're looking for? Ask The Community DETECTING AND PREVENTING UNAUTHORIZED USER ACCESS: INSTRUCTIONS June 11, 2024 Issue Snowflake recently observed and is investigating an increase in cyber threat activity targeting some of our customers’ accounts. We believe this is the result of ongoing industry-wide, identity-based attacks with the intent to obtain customer data. Research indicates that these types of attacks are performed with our customers’ user credentials that were exposed through unrelated cyber threat activity. To date, we do not believe this activity is caused by any vulnerability, misconfiguration, or malicious activity within the Snowflake product. Throughout the course of our ongoing investigation, we have promptly informed the limited number of customers who we believe may have been impacted. This post will assist with investigating any potential threat activity within Snowflake customer accounts and provide guidance in the “Prevention” section below. Cause Snowflake is investigating activity from the following IP addresses at this time: * 104.223.91.28 * 198.54.135.99 * 184.147.100.29 * 146.70.117.210 * 198.54.130.153 * 169.150.203.22 * 185.156.46.163 * 146.70.171.99 * 206.217.206.108 * 45.86.221.146 * 193.32.126.233 * 87.249.134.11 * 66.115.189.247 * 104.129.24.124 * 146.70.171.112 * 198.54.135.67 * 146.70.124.216 * 45.134.142.200 * 206.217.205.49 * 146.70.117.56 * 169.150.201.25 * 66.63.167.147 * 194.230.144.126 * 146.70.165.227 * 154.47.30.137 * 154.47.30.150 * 96.44.191.140 * 146.70.166.176 * 198.44.136.56 * 176.123.6.193 * 192.252.212.60 * 173.44.63.112 * 37.19.210.34 * 37.19.210.21 * 185.213.155.241 * 198.44.136.82 * 93.115.0.49 * 204.152.216.105 * 198.44.129.82 * 185.248.85.59 * 198.54.131.152 * 102.165.16.161 * 185.156.46.144 * 45.134.140.144 * 198.54.135.35 * 176.123.3.132 * 185.248.85.14 * 169.150.223.208 * 162.33.177.32 * 194.230.145.67 * 5.47.87.202 * 194.230.160.5 * 194.230.147.127 * 176.220.186.152 * 194.230.160.237 * 194.230.158.178 * 194.230.145.76 * 45.155.91.99 * 194.230.158.107 * 194.230.148.99 * 194.230.144.50 * 185.204.1.178 * 79.127.217.44 * 104.129.24.115 * 146.70.119.24 * 138.199.34.144 * 198.44.136.35 * 66.115.189.210 * 206.217.206.88 * 37.19.210.28 * 146.70.225.67 * 138.199.43.92 * 149.102.246.3 * 43.225.189.163 * 185.201.188.34 * 178.249.209.163 * 199.116.118.210 * 198.54.130.147 * 156.59.50.195 * 198.44.136.195 * 198.44.129.67 * 37.19.221.170 * 96.44.189.99 * 146.70.134.3 * 66.115.189.200 * 103.75.11.51 * 69.4.234.118 * 146.70.173.195 * 138.199.60.29 * 66.115.189.160 * 154.47.30.144 * 178.249.211.80 * 143.244.47.92 * 146.70.132.227 * 193.19.207.226 * 46.19.136.227 * 68.235.44.35 * 103.136.147.4 * 198.54.133.163 * 169.150.203.16 * 146.70.224.3 * 87.249.134.15 * 198.54.134.131 * 142.147.89.226 * 146.70.117.35 * 193.19.207.196 * 146.70.144.35 * 146.70.173.131 * 107.150.22.3 * 169.150.201.29 * 146.70.117.163 * 146.70.138.195 * 146.70.184.67 * 104.129.57.67 * 185.248.85.49 * 146.70.168.67 * 138.199.43.66 * 79.127.217.35 * 194.127.167.108 * 194.36.25.49 * 146.70.171.67 * 138.199.60.3 * 45.134.212.93 * 146.70.187.67 * 66.63.167.163 * 154.47.29.3 * 149.102.246.16 * 198.44.129.99 * 146.70.128.195 * 185.65.134.191 * 146.70.119.35 * 87.249.134.28 * 149.102.240.67 * 103.75.11.67 * 69.4.234.124 * 169.150.196.3 * 169.150.201.3 * 185.188.61.196 * 87.249.134.2 * 138.199.15.163 * 45.134.213.195 * 138.199.6.208 * 169.150.227.223 * 146.70.200.3 * 149.88.22.156 * 173.205.85.35 * 206.217.206.48 * 194.36.25.4 * 154.47.16.48 * 37.19.200.131 * 146.70.166.131 * 37.19.221.144 * 149.88.20.207 * 79.127.222.195 * 194.127.167.88 * 96.44.191.131 * 69.4.234.119 * 138.199.6.221 * 146.70.128.227 * 66.63.167.195 * 169.150.196.16 * 185.201.188.4 * 173.44.63.67 * 79.127.222.208 * 198.54.134.99 * 198.54.135.131 * 138.199.43.79 * 66.115.189.190 * 149.88.20.194 * 141.98.252.190 * 129.227.46.163 * 31.171.154.51 * 79.127.217.48 * 69.4.234.116 * 206.217.206.68 * 103.125.233.19 * 146.70.188.131 * 169.150.227.198 * 129.227.46.131 * 198.44.136.99 * 149.88.22.130 * 193.138.7.138 * 146.70.168.195 * 169.150.203.29 * 206.217.205.118 * 146.70.185.3 * 146.70.124.131 * 194.127.199.32 * 149.102.240.80 * 143.244.47.79 * 178.255.149.166 * 188.241.176.195 * 69.4.234.125 * 138.199.21.240 * 45.134.79.98 * 178.249.209.176 * 68.235.44.3 * 198.54.133.131 * 193.138.7.158 * 154.47.30.131 * 204.152.216.115 * 206.217.205.125 * 37.19.200.144 * 146.70.171.131 * 198.54.130.99 * 149.22.81.208 * 146.70.197.131 * 198.54.131.131 * 138.199.15.147 * 185.248.85.34 * 143.244.47.66 * 92.60.40.225 * 178.249.214.3 * 146.70.133.3 * 179.43.189.67 * 69.4.234.120 * 146.70.199.195 * 185.156.46.157 * 45.134.142.194 * 68.235.44.195 * 209.54.101.131 * 104.129.41.195 * 146.70.225.3 * 206.217.205.126 * 103.136.147.130 * 194.110.115.3 * 178.249.211.93 * 185.188.61.226 * 194.110.115.35 * 146.70.198.195 * 169.150.198.67 * 103.108.229.67 * 138.199.60.16 * 96.44.191.147 * 31.170.22.16 * 45.134.140.131 * 169.150.196.29 * 103.216.220.19 * 173.205.93.3 * 146.70.199.131 * 103.214.20.131 * 149.88.22.143 * 149.40.50.113 * 138.199.21.227 * 138.199.6.195 * 103.216.220.35 * 198.44.136.67 * 199.116.118.194 * 146.70.129.131 * 199.116.118.233 * 146.70.184.3 * 185.254.75.14 * 38.240.225.69 * 149.22.81.195 * 43.225.189.132 * 45.134.142.207 * 146.70.196.195 * 198.44.140.195 * 206.217.205.119 * 38.240.225.37 * 169.150.227.211 * 37.19.200.157 * 146.70.132.195 * 146.70.211.67 * 206.217.206.28 * 178.249.214.16 * 149.88.22.169 * 149.88.104.16 * 194.36.25.34 * 146.70.197.195 * 45.134.212.80 * 156.59.50.227 * 104.223.91.19 * 198.54.130.131 * 185.248.85.19 * 45.134.79.68 * 45.134.142.220 * 185.204.1.179 * 146.70.129.99 * 146.70.133.99 * 69.4.234.122 * 178.249.211.67 * 198.54.131.163 * 198.44.129.35 * 103.108.231.51 * 146.70.165.3 * 37.19.221.157 * 92.60.40.210 * 154.47.16.35 * 194.127.199.3 * 37.19.210.2 * 103.108.231.67 * 204.152.216.99 * 176.123.7.143 * 176.123.10.35 * 195.160.223.23 In addition to the above IP addresses we have also observed malicious traffic from clients with the following characteristics: * Connections from a client identifying itself as rapeflake. * Connections from a client identifying itself as DBeaver_DBeaverUltimate and running from Windows Server 2022 Solution Identification Identifying Access from Suspected IP Addresses The following query will return login events that originated from suspected IP addresses. SELECT * FROM snowflake.account_usage.login_history WHERE client_ip IN ( '104.223.91.28', '198.54.135.99', '184.147.100.29', '146.70.117.210', '198.54.130.153', '169.150.203.22', '185.156.46.163', '146.70.171.99', '206.217.206.108', '45.86.221.146', '193.32.126.233', '87.249.134.11', '66.115.189.247', '104.129.24.124', '146.70.171.112', '198.54.135.67', '146.70.124.216', '45.134.142.200', '206.217.205.49', '146.70.117.56', '169.150.201.25', '66.63.167.147', '194.230.144.126', '146.70.165.227', '154.47.30.137', '154.47.30.150', '96.44.191.140', '146.70.166.176', '198.44.136.56', '176.123.6.193', '192.252.212.60', '173.44.63.112', '37.19.210.34', '37.19.210.21', '185.213.155.241', '198.44.136.82', '93.115.0.49', '204.152.216.105', '198.44.129.82', '185.248.85.59', '198.54.131.152', '102.165.16.161', '185.156.46.144', '45.134.140.144', '198.54.135.35', '176.123.3.132', '185.248.85.14', '169.150.223.208', '162.33.177.32', '194.230.145.67', '5.47.87.202', '194.230.160.5', '194.230.147.127', '176.220.186.152', '194.230.160.237', '194.230.158.178', '194.230.145.76', '45.155.91.99', '194.230.158.107', '194.230.148.99', '194.230.144.50', '185.204.1.178', '79.127.217.44', '104.129.24.115', '146.70.119.24', '138.199.34.144', '198.44.136.35', '66.115.189.210', '206.217.206.88', '37.19.210.28', '146.70.225.67', '138.199.43.92', '149.102.246.3', '43.225.189.163', '185.201.188.34', '178.249.209.163', '199.116.118.210', '198.54.130.147', '156.59.50.195', '198.44.136.195', '198.44.129.67', '37.19.221.170', '96.44.189.99', '146.70.134.3', '66.115.189.200', '103.75.11.51', '69.4.234.118', '146.70.173.195', '138.199.60.29', '66.115.189.160', '154.47.30.144', '178.249.211.80', '143.244.47.92', '146.70.132.227', '193.19.207.226', '46.19.136.227', '68.235.44.35', '103.136.147.4', '198.54.133.163', '169.150.203.16', '146.70.224.3', '87.249.134.15', '198.54.134.131', '142.147.89.226', '146.70.117.35', '193.19.207.196', '146.70.144.35', '146.70.173.131', '107.150.22.3', '169.150.201.29', '146.70.117.163', '146.70.138.195', '146.70.184.67', '104.129.57.67', '185.248.85.49', '146.70.168.67', '138.199.43.66', '79.127.217.35', '194.127.167.108', '194.36.25.49', '146.70.171.67', '138.199.60.3', '45.134.212.93', '146.70.187.67', '66.63.167.163', '154.47.29.3', '149.102.246.16', '198.44.129.99', '146.70.128.195', '185.65.134.191', '146.70.119.35', '87.249.134.28', '149.102.240.67', '103.75.11.67', '69.4.234.124', '169.150.196.3', '169.150.201.3', '185.188.61.196', '87.249.134.2', '138.199.15.163', '45.134.213.195', '138.199.6.208', '169.150.227.223', '146.70.200.3', '149.88.22.156', '173.205.85.35', '206.217.206.48', '194.36.25.4', '154.47.16.48', '37.19.200.131', '146.70.166.131', '37.19.221.144', '149.88.20.207', '79.127.222.195', '194.127.167.88', '96.44.191.131', '69.4.234.119', '138.199.6.221', '146.70.128.227', '66.63.167.195', '169.150.196.16', '185.201.188.4', '173.44.63.67', '79.127.222.208', '198.54.134.99', '198.54.135.131', '138.199.43.79', '66.115.189.190', '149.88.20.194', '141.98.252.190', '129.227.46.163', '31.171.154.51', '79.127.217.48', '69.4.234.116', '206.217.206.68', '103.125.233.19', '146.70.188.131', '169.150.227.198', '129.227.46.131', '198.44.136.99', '149.88.22.130', '193.138.7.138', '146.70.168.195', '169.150.203.29', '206.217.205.118', '146.70.185.3', '146.70.124.131', '194.127.199.32', '149.102.240.80', '143.244.47.79', '178.255.149.166', '188.241.176.195', '69.4.234.125', '138.199.21.240', '45.134.79.98', '178.249.209.176', '68.235.44.3', '198.54.133.131', '193.138.7.158', '154.47.30.131', '204.152.216.115', '206.217.205.125', '37.19.200.144', '146.70.171.131', '198.54.130.99', '149.22.81.208', '146.70.197.131', '198.54.131.131', '138.199.15.147', '185.248.85.34', '143.244.47.66', '92.60.40.225', '178.249.214.3', '146.70.133.3', '179.43.189.67', '69.4.234.120', '146.70.199.195', '185.156.46.157', '45.134.142.194', '68.235.44.195', '209.54.101.131', '104.129.41.195', '146.70.225.3', '206.217.205.126', '103.136.147.130', '194.110.115.3', '178.249.211.93', '185.188.61.226', '194.110.115.35', '146.70.198.195', '169.150.198.67', '103.108.229.67', '138.199.60.16', '96.44.191.147', '31.170.22.16', '45.134.140.131', '169.150.196.29', '103.216.220.19', '173.205.93.3', '146.70.199.131', '103.214.20.131', '149.88.22.143', '149.40.50.113', '138.199.21.227', '138.199.6.195', '103.216.220.35', '198.44.136.67', '199.116.118.194', '146.70.129.131', '199.116.118.233', '146.70.184.3', '185.254.75.14', '38.240.225.69', '149.22.81.195', '43.225.189.132', '45.134.142.207', '146.70.196.195', '198.44.140.195', '206.217.205.119', '38.240.225.37', '169.150.227.211', '37.19.200.157', '146.70.132.195', '146.70.211.67', '206.217.206.28', '178.249.214.16', '149.88.22.169', '149.88.104.16', '194.36.25.34', '146.70.197.195', '45.134.212.80', '156.59.50.227', '104.223.91.19', '198.54.130.131', '185.248.85.19', '45.134.79.68', '45.134.142.220', '185.204.1.179', '146.70.129.99', '146.70.133.99', '69.4.234.122', '178.249.211.67', '198.54.131.163', '198.44.129.35', '103.108.231.51', '146.70.165.3', '37.19.221.157', '92.60.40.210', '154.47.16.35', '194.127.199.3', '37.19.210.2', '103.108.231.67', '204.152.216.99', '176.123.7.143', '176.123.10.35', '195.160.223.23' ) ORDER BY event_timestamp; Sources: * https://docs.snowflake.com/en/sql-reference/account-usage/login_history Identifying Access from Suspected Clients The following query will return sessions belonging to the suspected clients. SELECT * FROM snowflake.account_usage.sessions WHERE PARSE_JSON(CLIENT_ENVIRONMENT):APPLICATION = 'rapeflake' OR ( PARSE_JSON(CLIENT_ENVIRONMENT):APPLICATION = 'DBeaver_DBeaverUltimate' AND PARSE_JSON(CLIENT_ENVIRONMENT):OS = 'Windows Server 2022' ) ORDER BY CREATED_ON; Sources: * https://docs.snowflake.com/en/sql-reference/account-usage/sessions Disabling Suspected Users If either of the queries listed above returned user accounts that you determine are suspicious and you wish to disable them, the following query can be used to disable individual users. set user_name = "SUSPECTED_USER"; ALTER USER IDENTIFIER($user_name) SET DISABLED = TRUE Disabling a user will have the following effects: * All queries and other SQL statements currently running or scheduled by the user are aborted and the user cannot initiate additional queries. * Any existing sessions of the user are automatically closed and the user is locked out of Snowflake and cannot log in again (with the exception of the ALLOW_ID_TOKEN parameter being enabled as outlined below). Important If you have enabled the ALLOW_ID_TOKEN parameter on your account, the user must be left in the disabled state for 6 hours to fully invalidate any possible unauthorized access via this ID token feature. Users in a disabled state cannot access or initiate additional queries against the Snowflake account; however, if the user is re-enabled before this time the attacker may be able to generate a new session using an existing ID token, even after the password has been reset or MFA has been enabled. After you have disabled the account, we recommend contacting the account owner to determine if the activity originated from them. Sources: * https://docs.snowflake.com/en/user-guide/admin-user-management#disabling-or-enabling-a-user * https://docs.snowflake.com/en/sql-reference/parameters#allow-id-token * https://docs.snowflake.com/en/sql-reference/sql/alter-user#:~:text=If%20you%20specify,log%20in%20again. Resetting Credentials for Suspected Users Before restoring access to impacted users, we recommend implementing the security hardening steps described in the Prevention section below. set user_name = "SUSPECTED_USER"; select SYSTEM$REMOVE_ALL_DELEGATED_AUTHORIZATIONS($user_name, 'NUMERACY'); select SYSTEM$REMOVE_ALL_DELEGATED_AUTHORIZATIONS($user_name, 'SNOWSCOPE'); select SYSTEM$REMOVE_ALL_DELEGATED_AUTHORIZATIONS($user_name, 'APPLICA'); select SYSTEM$REMOVE_ALL_DELEGATED_AUTHORIZATIONS($user_name, 'CLEANROOM'); SHOW SECURITY INTEGRATIONS; -- For each listed security integration of type OAuth displayed by -- the above command, revoke the authorization: select SYSTEM$REMOVE_ALL_DELEGATED_AUTHORIZATIONS($user_name, <INTEGRATION>); ALTER USER IDENTIFIER($user_name) RESET PASSWORD; -- If the user has SSH keys, reset them ALTER USER IDENTIFIER($user_name) UNSET RSA_PUBLIC_KEY; ALTER USER IDENTIFIER($user_name) UNSET RSA_PUBLIC_KEY_2; Sources: * https://docs.snowflake.com/en/sql-reference/sql/alter-user * https://docs.snowflake.com/en/sql-reference/sql/alter-user#object-properties-objectproperties INVESTIGATION Review What Actions Were Taken by Identified Users THIS QUERY WILL PROVIDE THE SQL STATEMENTS THAT WERE EXECUTED BY THE SUSPECTED USER. THERE MAY BE UP TO 45 MINUTES OF LATENCY BEFORE QUERIES APPEAR IN THIS VIEW. set u_name = 'SUSPECTED_USER'; set s_time = '2024-04-01'; set e_time = CURRENT_TIMESTAMP; SELECT * FROM snowflake.account_usage.query_history WHERE user_name = $u_name AND start_time BETWEEN $s_time AND $e_time ORDER BY start_time; Sources: * https://docs.snowflake.com/en/sql-reference/account-usage/query_history Review Executed Queries for External Access Some UDFs and stored procedures can be explicitly granted access to make network requests. Use this query to check for network data transfers using the query ID from the above query. set q_id = 'b7cc1e6e-01a5-44de-9ce8-3a976ad30aad'; set s_time = '2024-04-01'; set e_time = CURRENT_TIMESTAMP; SELECT * FROM snowflake.account_usage.external_access_history e join snowflake.account_usage.query_history q on e.query_id = q.query_id WHERE q.query_id = $q_id AND start_time BETWEEN $s_time AND $e_time ORDER BY start_time; Sources: * https://docs.snowflake.com/en/sql-reference/account-usage/external_access_history Review Sessions for Unusual Applications Snowflake’s session view provides information on the client environment that connects to the Snowflake account. Use this query to check for unusual client applications and conduct further analysis for unusual applications or operating systems. SELECT COUNT(*) AS client_app_count, PARSE_JSON(client_environment) :APPLICATION :: STRING AS client_application, PARSE_JSON(client_environment) :OS :: STRING AS client_os, PARSE_JSON(client_environment) :OS_VERSION :: STRING AS client_os_version FROM snowflake.account_usage.sessions sessions WHERE 1 = 1 AND sessions.created_on >= '2024-04-01' GROUP BY ALL ORDER BY 1 ASC; Sources: * https://docs.snowflake.com/en/sql-reference/account-usage/sessions PREVENTION Setting up Network Policies Set up account-level and user-level Network Policies for highly credentialed users/service accounts. //Aggregate of client IP's leveraged at authentication for service discovery (client IP/ user), driver, and authentication mechanism (recommendation is to leverage SAML, Key Pair, or OAuth). *The customer will update the trusted CIDR ranges that will apply to the Network Policy enforced at the Account level. select client_ip, user_name, reported_client_type, first_authentication_factor, count(*) from login_history group by client_ip, user_name, reported_client_type, first_authentication_factor order by count(*) desc; Review Account Parameters Review account parameters to restrict how data can be exported from your Snowflake Account. Customers will need to do due diligence on enabling these features and their impacts on existing account integrations. alter account set PREVENT_UNLOAD_TO_INLINE_URL = true; alter account set REQUIRE_STORAGE_INTEGRATION_FOR_STAGE_CREATION = true; alter account set REQUIRE_STORAGE_INTEGRATION_FOR_STAGE_OPERATION = true; alter account set PREVENT_UNLOAD_TO_INTERNAL_STAGES = true; Review Account for Configuration Drift Monitor your Snowflake accounts for unauthorized privilege escalation or configuration changes. //The query below will display potential indicators of privlidge escalation as users are granted the ACCOUNTADMIN role as the highest privlidge role in Snowflake. This does not include custom roles that may have been granted the ACCOUNTADMIN role. select user_name || ' granted the ' || role_name || ' role on ' || end_time ||' [' || query_text ||']' as Grants from query_history where execution_status = 'SUCCESS' and query_type = 'GRANT' and query_text ilike '%grant%accountadmin%to%' order by end_time desc; //Example query to detect unauthorized change management/ security anomalies SELECT query_text, user_name, role_name, start_time, end_time FROM snowflake.account_usage.query_history WHERE execution_status = 'SUCCESS' AND query_type NOT in ('SELECT') AND (query_text ILIKE '%create role%' OR query_text ILIKE '%manage grants%' OR query_text ILIKE '%create integration%' OR query_text ILIKE '%alter integration%' OR query_text ILIKE '%create share%' OR query_text ILIKE '%create account%' OR query_text ILIKE '%monitor usage%' OR query_text ILIKE '%ownership%' OR query_text ILIKE '%drop table%' OR query_text ILIKE '%drop database%' OR query_text ILIKE '%create stage%' OR query_text ILIKE '%drop stage%' OR query_text ILIKE '%alter stage%' OR query_text ILIKE '%create user%' OR query_text ILIKE '%alter user%' OR query_text ILIKE '%drop user%' OR query_text ILIKE '%create_network_policy%' OR query_text ILIKE '%alter_network_policy%' OR query_text ILIKE '%drop_network_policy%' OR query_text ILIKE '%copy%' ) ORDER BY end_time desc; Review Service Account Authentication For service accounts (i.e., non-human interactive use cases), use key pair authentication or OAuth for machine-to-machine communication (client credentials grant) in lieu of static credentials. In change management, enabling one authentication mechanism does not disable another in Snowflake. As Key Pair or OAuth is configured, customers can choose to unset the user password to remediate static credentials stored in Snowflake. Was this article helpful? 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