fbcapac.com
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Submitted URL: http://fbc.lk/
Effective URL: https://fbcapac.com/
Submission: On December 18 via manual from FR — Scanned from FR
Effective URL: https://fbcapac.com/
Submission: On December 18 via manual from FR — Scanned from FR
Form analysis 3 forms found in the DOM
GET https://fbcapac.com
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</form>GET https://fbcapac.com
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</form>Text Content
Skip to content * About Us * Services * FBC Difference * Blog * Careers * Contact Us Menu * About Us * Services * FBC Difference * Blog * Careers * Contact Us Search Search Close this search box. * About Us * Services * FBC Difference * Blog * Careers * Contact Us Menu * About Us * Services * FBC Difference * Blog * Careers * Contact Us Search Search Close this search box. * About Us * Services * FBC Difference * Blog * Careers * Contact Us Menu * About Us * Services * FBC Difference * Blog * Careers * Contact Us * About Us * Services * FBC Difference * Blog * Careers * Contact Us Menu * About Us * Services * FBC Difference * Blog * Careers * Contact Us FASTER. BETTER. CHAMPION. FBC Asia Pacific is an outsourced customer service provider offering call center services for inbound, outbound and omnichannel support. We provide voice, chat, administrative and specialist support services out of our delivery centers in the Philippines and Sri Lanka. Our engagement model is robust and transparent with cutting edge remote working solutions. Book an Appointment FASTER. BETTER. CHAMPION. Book an Appointment FBC Asia Pacific is an outsourced customer service provider offering call center services for inbound, outbound and omni channel support. We provide voice, chat, administrative and specialist support services out of our delivery centers in the Philippines and Sri Lanka. Our engagement model is robust and transparent with cutting edge remote working solutions. WHAT OUR CLIENTS SAY ABOUT US DR. RILWAN ISMAIL VICE PRESIDENT - RCM OPERATIONS HEALTHRECON CONNECT We have observed a significant improvement in productivity and quality since the FBC team has got better day by day. Your adaptability and flexibility to accommodate rapid changes at short notice are highly appreciated. The Manila team is able to learn new processes within a very short time frame, benefiting both our Manila operation and the Sri Lankan one. MR.IAN AITCHISON CEO OF COPC INC - ASIA PACIFIC REGION COPC INC The results from the FBC Asia Pacific have been exceptional. The management team should be very proud of the working environment they have created. Their staff has reported much higher levels of job satisfaction compared to both local Filipino and international. CARLOS HERNANDEZ COUNTRY MANAGER AMAYSIM As you well know, your reputation in the industry was a significant reason for our partnership and you and your team did not disappoint and exceeded our expectations. All the very best and rest assured that if ever we need any further assistance, we will definitely consider your services. DR. RILWAN ISMAIL VICE PRESIDENT - RCM OPERATIONS HEALTHRECON CONNECT We have observed a significant improvement in productivity and quality since the FBC team has got better day by day. Your adaptability and flexibility to accommodate rapid changes at short notice are highly appreciated. The Manila team is able to learn new processes within a very short time frame, benefiting both our Manila operation and the Sri Lankan one. MR.IAN AITCHISON CEO OF COPC INC - ASIA PACIFIC REGION COPC INC The results from the FBC Asia Pacific have been exceptional. The management team should be very proud of the working environment they have created. Their staff has reported much higher levels of job satisfaction compared to both local Filipino and international. EXPLORE OUR SERVICES View More View More * Inbound Services * Outbound Services CUSTOMER SERVICE INBOUND SALES TECHNICAL HELP DESK VIRTUAL ASSISTANCE LEAD GENERATION TELEMARKETING SURVEYS APPOINTMENT SETTING THIRD-PARTY VERIFICATION ENGAGEMENT MODELS View More View More BUILD, OPERATE, TRANSFER (BOT) This model is solely for seat rental. The client manages and has full access to the centre’s operations. RECRUITMENT PROCESS OUTSOURCING (RPO) This model is solely for seat rental. The client manages and has full access to the centre’s operations. SEAT LEASING This model is solely for seat rental. The client manages and has full access to the centre’s operations. STAFF AUGMENTATION This model is solely for seat rental. The client manages and has full access to the centre’s operations. OUTSOURCING This model is solely for seat rental. The client manages and has full access to the centre’s operations. BUILD, OPERATE, TRANSFER (BOT) This model is solely for seat rental. The client manages and has full access to the centre’s operations. RECRUITMENT PROCESS OUTSOURCING (RPO) This model is solely for seat rental. The client manages and has full access to the centre’s operations. SEAT LEASING This model is solely for seat rental. The client manages and has full access to the centre’s operations. STAFF AUGMENTATION This model is solely for seat rental. The client manages and has full access to the centre’s operations. OUTSOURCING This model is solely for seat rental. The client manages and has full access to the centre’s operations. BUILD, OPERATE, TRANSFER (BOT) This model is solely for seat rental. The client manages and has full access to the centre’s operations. HOW ARE WE DIFFERENT * Experienced Management * Robust Learning and Development Process * Customer Service and Healthcare Specialist * Technology Enabled Solutions * Fast Onboarding * Multiple Delivery Centres * Multi-lingual Capabilities View More View More SHARING INSIGHTS View More View More * July 19, 2022 OUTSOURCING IS THE ULTIMATE SOLUTION FOR YOUR BUSINESS NEEDS THIS 2022 * June 21, 2022 SRI LANKA: THE HIDDEN GEM FOR OUTSOURCING * April 21, 2022 WHY IS DIVERSITY BENEFICIAL IN THE WORKPLACE? * December 1, 2022 5 BEST PRACTICES TO MANAGE YOUR TEAM OFFSHORE * November 4, 2022 OUTSOURCING VS. NEARSHORING VS. OFFSHORING: WHICH ONE SUITS YOUR BUSINESS BEST? * August 25, 2022 TOP 7 REASONS TO OUTSOURCE * July 19, 2022 OUTSOURCING IS THE ULTIMATE SOLUTION FOR YOUR BUSINESS NEEDS THIS 2022 * June 21, 2022 SRI LANKA: THE HIDDEN GEM FOR OUTSOURCING * April 21, 2022 WHY IS DIVERSITY BENEFICIAL IN THE WORKPLACE? * December 1, 2022 5 BEST PRACTICES TO MANAGE YOUR TEAM OFFSHORE * November 4, 2022 OUTSOURCING VS. NEARSHORING VS. OFFSHORING: WHICH ONE SUITS YOUR BUSINESS BEST? * August 25, 2022 TOP 7 REASONS TO OUTSOURCE TALK TO US START YOUR OUTSOURCING JOURNEY WITH THE RIGHT PARTNER. Your Name *(Required) Email Address *(Required) Your Message FBC ASIA PACIFIC * About * FBC Difference * Careers * Blog * Outsourcing Glossary * Contact * FAQ * About * FBC Difference * Careers * Blog * Outsourcing Glossary * Contact * FAQ ENGAGEMENT MODELS * Staff Augmentation * Seat Leasing * Outsourcing * Recruitment Process Outsourcing * Build, Operate, Transfer * Staff Augmentation * Seat Leasing * Outsourcing * Recruitment Process Outsourcing * Build, Operate, Transfer GET IN TOUCH * +63 917 509 7752 (The Philippines) * +94 11 514 6699 (Sri Lanka) * info@fbcapac.com * +63 917 509 7752 (The Philippines) * +94 11 514 6699 (Sri Lanka) * info@fbcapac.com STRATEGIC PARTNER Copyright © FBC Asia Pacific Inc. 2024. All rights reserved. | Managed Services by Kerner Norland Privacy Policy Notifications LEARN HOW YOU CAN INCREASE YOUR BUSINESS EFFICIENCY WHILE SAVING UP TO 70%. DOWNLOAD OUR FREE OUTSOURCING JOURNEY MAP