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Submitted URL: https://go.chep.com/e/874101/lia-business-update-march-2023/4w8k61/465908460?h=dhhLTmAWpvPHGWuWr86jvXIjrF2FqB03H5PSn...
Effective URL: https://www.chep.com/au/en/chep-australia-business-update-march-2023
Submission: On May 08 via api from US — Scanned from DE
Effective URL: https://www.chep.com/au/en/chep-australia-business-update-march-2023
Submission: On May 08 via api from US — Scanned from DE
Form analysis
5 forms found in the DOMGET /au/en/site_wide_search
<form id="searchForm" class="search-form" action="/au/en/site_wide_search" method="get"> <input type="search" class="input" name="search" id="searchFieldMobile" value="" placeholder="Search the site"></form>
GET /au/en/site_wide_search
<form id="searchForm" class="search-form" action="/au/en/site_wide_search" method="get"> <label for="searchFieldTop" class="search-label">Search the site</label> <input type="search" class="input" name="search" id="searchFieldTop" value=""
placeholder="Search the site ..."><button type="submit" class="button button-cta is-default"><span class="cta-copy">Go</span></button> </form>
GET /au/en/site_wide_search
<form id="searchForm" class="search-form" action="/au/en/site_wide_search" method="get"> <label for="searchField" class="search-label">Search the site</label> <input type="search" class="input" name="search" id="searchField" value=""
placeholder="Type keywords ..."><button type="submit" class="button button-cta is-default"><span class="cta-copy">Go</span></button> </form>
GET /au/en/products/search
<form class="product-finder-form" action="/au/en/products/search" method="GET">
<div class="form-wrapper">
<div class="form-item"><select name="country" class="chosen-select" style="display: none;">
<option value="">All countries</option>
<option value="country_au" selected="">Australia</option>
</select>
<div class="chosen-container chosen-container-single chosen-container-single-nosearch" style="width: 100%;" title=""><a class="chosen-single"><span>Australia</span><div><b></b></div></a>
<div class="chosen-drop">
<div class="chosen-search"><input type="text" autocomplete="off" readonly=""></div>
<ul class="chosen-results"></ul>
</div>
</div>
</div><span class="icon icon-caret" style="background-image: none;"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16">
<path d="M11.5 8L5.9 2.3 4.5 3.8 8.7 8l-4.2 4.2 1.4 1.5L11.5 8"></path>
</svg></span>
</div>
<div class="form-wrapper">
<div class="form-item"><select name="platform" class="chosen-select" style="display: none;">
<option value="">All products</option>
<option value="132">Beverage Trays</option>
<option value="131">Bins</option>
<option value="32">Containers</option>
<option value="31">Pallets</option>
<option value="33">RPCs</option>
</select>
<div class="chosen-container chosen-container-single chosen-container-single-nosearch" style="width: 100%;" title=""><a class="chosen-single"><span>All products</span><div><b></b></div></a>
<div class="chosen-drop">
<div class="chosen-search"><input type="text" autocomplete="off" readonly=""></div>
<ul class="chosen-results"></ul>
</div>
</div>
</div><span class="icon icon-caret" style="background-image: none;"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16">
<path d="M11.5 8L5.9 2.3 4.5 3.8 8.7 8l-4.2 4.2 1.4 1.5L11.5 8"></path>
</svg></span>
</div>
<div class="form-wrapper">
<div class="form-item"><input name="keyword" type="text" id="blockProductSearchFinderField" class="input" placeholder="Keywords..." value=""></div>
</div>
<div class="form-wrapper">
<div class="form-item"> <span class="button button-cta is-default"> <input type="submit" class="cta-copy" value="Go"></span> </div>
</div>
</form>
/api/v1/download-gate-form
<form id="pdf" data-form-type="download" action="/api/v1/download-gate-form" data-controller-class="ContactFormController" novalidate="">
<div class="form-row ">
<div class="input-wrapper"><select class="form-input" id="productInterestField" type="text" name="productInterest" data-validation="IsRequiredCondition">
<option selected="" disabled="" value="">Product Interest *</option>
<option value="Pallets">Pallets</option>
<option value="Automotive">Automotive</option>
<option value="Containers">Containers</option>
</select>
<ul class="error-list">
<li class="error required-error">This field is required</li>
</ul>
</div>
</div>
<div class="form-row ">
<div class="input-wrapper"><input class="form-input" id="firstNameField" type="text" name="firstName" placeholder="First Name *" data-validation="IsRequiredCondition">
<ul class="error-list">
<li class="error length-error">Your entry is not of the correct length</li>
<li class="error email-error">Please enter a correct email address</li>
<li class="error url-error">Your entry should not contain any URLS</li>
<li class="error required-error">This field is required</li>
</ul>
</div>
</div>
<div class="form-row ">
<div class="input-wrapper"><input class="form-input" id="lastNameField" type="text" name="lastName" placeholder="Last Name *" data-validation="IsRequiredCondition">
<ul class="error-list">
<li class="error length-error">Your entry is not of the correct length</li>
<li class="error email-error">Please enter a correct email address</li>
<li class="error url-error">Your entry should not contain any URLS</li>
<li class="error required-error">This field is required</li>
</ul>
</div>
</div>
<div class="form-row ">
<div class="input-wrapper"><input class="form-input" id="companyField" type="text" name="company" placeholder="Company *" data-validation="IsRequiredCondition">
<ul class="error-list">
<li class="error length-error">Your entry is not of the correct length</li>
<li class="error email-error">Please enter a correct email address</li>
<li class="error url-error">Your entry should not contain any URLS</li>
<li class="error required-error">This field is required</li>
</ul>
</div>
</div>
<div class="form-row ">
<div class="input-wrapper"><input class="form-input" id="emailField" type="email" name="email" placeholder="Email *" data-validation="IsRequiredCondition,IsEmailAddressCondition">
<ul class="error-list">
<li class="error length-error">Your entry is not of the correct length</li>
<li class="error email-error">Please enter a correct email address</li>
<li class="error url-error">Your entry should not contain any URLS</li>
<li class="error required-error">This field is required</li>
</ul>
</div>
</div>
<div class="form-row form-checkbox-element"><input class="form-input checkbox" style="height:0px;" id="subscribeField" type="checkbox" name="subscribe" value=""><label class="form-label" for="subscribeField"> <span class="custom-checkbox"
data-on="true"></span> <span>I accept to receive marketing communications about CHEP products and services</span> </label>
<div class="input-wrapper">
<ul class="error-list">
<li class="error required-error">This field is required</li>
</ul>
</div>
</div><input class="form-input" name="redirectUrl" type="hidden" value="www.chep.com/au/en/chep-australia-business-update-march-2023"><input class="form-input" name="currentIndustry" type="hidden" value="consumer_goods"><input class="form-input"
name="currentCountry" type="hidden" value="au"><input class="form-input" name="currentLanguage" type="hidden" value="en"><input class="form-input" name="pdfUrl" type="hidden" value=""><input class="form-input" name="pdfName" type="hidden"
value=""><span class="button button-cta is-default has-outline"> <input type="submit" class="form-submit cta-copy" value="Start downloading"></span>
<p> <a href="/au/en/privacy-policy-credit-information" class="legal"> By submitting the form I accept CHEP data management according to CHEP privacy policy </a> </p>
<a href="" class="download-link" download=""> If your download doesn't start shortly please click here </a>
</form>
Text Content
Find product Select Language / Country Select Country Select Language * English * Why CHEP? * Products * Services & Solutions * Sustainability * About * Careers Search the site Go * * * * English * English * Why CHEP? * How CHEP works * Case Studies Case Studies * AGRIFresh * Limit Farms * SPAR Australia * Brookfarm * Tru Blu Beverages * Cerebos * M & C Wholesale Fruit & Veggie Supply * Stramare Produce * Ceravolo Orchards * Qualipac * Moffatt Fresh Produce * Murray Bros * Young Sang & Co * Antonello Produce * Hilltop Fresh Flowers * Favco * Lesaffre Australia Pacific * Australian Vinegar * Alba Oils * Bundaberg Sugar * Valle Verde * CHEPedia CHEPedia * Welcome to CHEPedia * Equipment Control Training & Support * myCHEP Training & Support * Managing Your CHEP Account * Latest News * Request a Quote * Request a Pick Up * Products * Pallets Pallets * Australian Wooden Pallet * Australian Assured Wooden Pallet * Plastic Pallet PP3 * 1/6 Pallet * Retail Display Pallet * Plastic Display Pallet * Intercontinental Pallet * Containers Containers * PDF1 Pallecon Dry Foodgrade Bulk * Pallecon – iCONIC * Intercon Immediate Bulk Container * Pallecon Ultra - Liquid IBC Plastic Container * Pallecon M2 - Premium Liquid IBC * M3 Intermediate Bulk Container * HT10 Haztainer 1000 Litre Container * Pallecon Haztainer - Reusable DG Container – 500 Ltr * Pallecon CB7 Dry - Food Cubic Container * Pallecon Maxicon HD - 500 Litre * Pallecon Maxicon HD - 1000 Litre * Pallecon Maxicon Standard - 1000 Litre * Unicon - Universal Cubic Container * IcoQube 1 * IcoQube 2 * IcoQube 3 * IcoQube 4 * Container Liners * Container Accessories * Bins Bins * Australian Folding Container * Foldable Bin 2 * Foldable Bin 3 * Foldable Bin 4 * Foldable Protein Bin * Plastic Bin 5 * Plastics Bin 7 * Pallecon Bin (non-vented) - Plastic Folding Bin * Pallecon Bin (vented) - Plastic Folding Bin * Crates / RPCs Crates / RPCs * Gen 3 RPC 22 Litres * Gen 3 RPC 34 Litres * Gen 3 RPC 48 Litres * E 12L Foldable RPC * A 17L Foldable RPC * F 27L Foldable RPC * B 33L Foldable RPC * C 41L Foldable RPC * Beverage Trays Beverage Trays * Multi Purpose Beverage Tray Carbonated Beverage Bottles * Liners Liners * SFF005 Liner Bag * SHV006 Liner Bag * SPW006 Liner Bag * SPW010 Liner Bag * SPW033 Liner Bag * Services & Solutions * System Wide Solutions System Wide Solutions * Value Chain Analysis * Platform Mix Optimisation * Platform Management * Manufacturing, Warehouse and Distribution Solutions Manufacturing, Warehouse and Distribution Solutions * Automated Systems Optimisation * Store Solutions Store Solutions * Replenishment * Merchandising * Transportation Solutions Transportation Solutions * Collaborative Logistics * Platform Delivery and Collection * Corporate Social Responsibility Corporate Social Responsibility * Collaborative Safety * Environmental Impact Analysis * Food Waste Reduction * International Solutions * Sustainability * Supporting Local Communities * Sustainability Goals 2025 * Zero Waste World * About * Who we are * Associations * Awards * Events * Service Centres * Newsroom & Media Newsroom & Media * Press Releases & Articles * Global Network * History of CHEP * Investor Relations * Innovation at CHEP * Careers * Careers Homepage << * How CHEP works * Case Studies * CHEPedia * Request a Quote * Request a Pick Up * AGRIFresh * Limit Farms * SPAR Australia * Brookfarm * Tru Blu Beverages * Cerebos * M & C Wholesale Fruit & Veggie Supply * Stramare Produce * Ceravolo Orchards * Qualipac * Moffatt Fresh Produce * Murray Bros * Young Sang & Co * Antonello Produce * Hilltop Fresh Flowers * Favco * Lesaffre Australia Pacific * Australian Vinegar * Alba Oils * Bundaberg Sugar * Valle Verde * Welcome to CHEPedia * Equipment Control Training & Support * myCHEP Training & Support * Managing Your CHEP Account * Latest News >> * Contact * Contact Us * Locations PLATFORMS * Login * Select your portal myCHEPmyCHEP myCHEP * myCHEP * myCHEP PLATFORMS * Find a product CHEP AUSTRALIA BUSINESS UPDATE MARCH 2023 CHEP AUSTRALIA BUSINESS UPDATE MARCH 2023 MARCH 16, 2023 Download PDF BUSINESS UPDATE Dear valued customer, I am excited to be writing to you as the new Country General Manager of CHEP Australia. As someone who has spent most of my career in the consumer goods and related sectors, I am aware of the critical role CHEP's pooled pallets and other platforms play in connecting people with life's essentials. My priority is to ensure that CHEP Australia is well positioned to best serve our customers, and I am committed to supporting Australian sustainable supply chain solutions. I have spent the past six weeks visiting our 1,000 strong team and our Service Centres across Sydney, Brisbane, Melbourne, Adelaide, and Perth. I have been impressed by the high levels of engagement and commitment to customer service that the team displays, and the investment in safety, quality and customer experience at our sites. A key focus is serving the significant increase in demand for pooled pallets in Australia and I would like to update you on our progress. New state-of-the art facilities I am pleased to inform you that we are continuing to invest extensively across our business to improve our capabilities. In April, we will be opening our new CHEP Direk Service Centre in South Australia, which will be another Service Centre featuring high tech assisted repair technology and scanners designed to facilitate more efficient repair, maintenance, and reallocation of pallets. Additionally, we have signed an agreement for a new Service Centre at Redbank in Queensland, which is a purpose-built facility in a strategic location to service the Greater Brisbane area. Ensuring reliable pallet supply Over the past two years, our focus has been to build greater resilience in our own supply chain so that we not only deliver an increased supply of pallets to our pool but also ensure long-term reliable supply while maintaining our commitment to using only 100% certified timber. A key part of this strategy has been to diversify our supplier base, which has seen CHEP secure multiple new domestic and international sources of sustainable timber supply, and onboard several new pallet manufacturers across Australia. In addition, we have committed to continuing increased capital investment that is enabling us to inject additional quantities of new pallets into our pool on an ongoing basis. In the 2023 financial year to date, we have almost doubled the number of new pallet purchases compared to the five-year historical average. Engagement with de-hirers and early signs of pallet return rates gradually improving We have also been actively engaging with our major de-hirers to facilitate the prompt return of pallets to our Service Centres to allow for the direct supply of professionally conditioned pallets to customers. As a result of this engagement, we are starting to see pallet return rates gradually improve. We encourage all customers and other parties you trade with to also return pallets to CHEP directly. Where viable, we are also offering CHEP alternatives, including fractional plastic pallets, crates, pallecons, containers, and bins. Looking ahead I am committed to working collaboratively with our customers to best serve you and build sustainable supply chains together. Thank you for your continued support, and I look forward to continuing our partnership with you. Yours sincerely, Stuart Crabb Country General Manager CHEP AUSTRALIA PRESS CONTACTS * FOR MEDIA INQUIRIES ABOUT CHEP * AUSTRALIA COMMUNICATIONS MANAGER * Kathryn Crofts * Communications Manager * CHEP * +61 2 9856 2547 * +61 0 437 108 844 * kathryn.crofts@chep.com * FOR REGIONAL-SPECIFIC INQUIRIES * CHEP AUSTRALIA * CHEP * 13 2437 * au.customerservice@chep.com 13 2437 Search the site Go * Why CHEP? * How CHEP works * Case Studies * CHEPedia * Request a Quote * Request a Pick Up * Products * Pallets * Containers * Bins * Crates / RPCs * Beverage Trays * Liners * Services & Solutions * System Wide Solutions * Manufacturing, Warehouse and Distribution Solutions * Store Solutions * Transportation Solutions * Corporate Social Responsibility * International Solutions * Sustainability * Supporting Local Communities * Sustainability Goals 2025 * Zero Waste World * About * Who we are * Associations * Awards * Events * Service Centres * Newsroom & Media * Global Network * History of CHEP * Investor Relations * Innovation at CHEP * Careers * Careers Homepage * Contact Us * Contact Us * * © 2023 CHEP * Terms of Use * Website Privacy Policy * Privacy Policy - Credit Information * Brambles * * * FIND CHEP PLATFORMS All countriesAustralia Australia All productsBeverage TraysBinsContainersPalletsRPCs All products Please enter your details below Product Interest *PalletsAutomotiveContainers * This field is required * Your entry is not of the correct length * Please enter a correct email address * Your entry should not contain any URLS * This field is required * Your entry is not of the correct length * Please enter a correct email address * Your entry should not contain any URLS * This field is required * Your entry is not of the correct length * Please enter a correct email address * Your entry should not contain any URLS * This field is required * Your entry is not of the correct length * Please enter a correct email address * Your entry should not contain any URLS * This field is required I accept to receive marketing communications about CHEP products and services * This field is required By submitting the form I accept CHEP data management according to CHEP privacy policy If your download doesn't start shortly please click here SELECT LANGUAGE Australia English English Done Not your country or language? Change country CHEP AUSTRALIA BUSINESS UPDATE MARCH 2023 | CHEP We use Google Analytics cookies to understand how our website is used and to improve its usability. By clicking on “Accept all” you consent to the use of Google Analytics, which includes storage and access to cookies, as well as processing your navigation preferences to improve our website usability. You also consent to have your data transferred to the US for analytical purposes. Since the US does not provide the same level of data protection as is provided for in the EU, we have implemented additional safeguards such as IP anonymization and Standard Contractual Clauses to protect your privacy. For more information about cookies and any subsequent processing, please review our privacy policy. You can revisit and customize your cookie settings at any time on our website. Cookies Settings Reject All Accept All Cookies PRIVACY PREFERENCE CENTER When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information Allow All MANAGE CONSENT PREFERENCES STRICTLY NECESSARY COOKIES Always Active These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. Cookies Details PERFORMANCE COOKIES Performance Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. Cookies Details FUNCTIONAL COOKIES Functional Cookies These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. Cookies Details TARGETING COOKIES Targeting Cookies These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. Cookies Details Back Button PERFORMANCE COOKIES Search Icon Filter Icon Clear checkbox label label Apply Cancel Consent Leg.Interest checkbox label label checkbox label label checkbox label label * View Cookies * Name cookie name Reject All Confirm My Choices