support.norton.com Open in urlscan Pro
23.54.68.34 Public Scan

Back to summary

Submitted URL:
http://url8018.lifelock.com/ls/click?upn=rXbPHFqlK61Pb76q5sc5rGizmhaxMmiCxQkrEVRfRE-2B3K9geZhp8QxPPWSdVtQvhgq5CthBWZX1NIXd6O...
Effective URL:
https://support.norton.com/sp/en/ca/home/current/info?om_em_cid=email_mynorton-lifelock-itps_alerts_csp-support-generic-body
Submission: On December 16 via api (December 16th 2022, 4:25:14 pm UTC) from CA — Scanned from CA

Form analysis
3 forms found in the DOM

/sp/en/ca/home/current/search-results?om_em_cid=email_mynorton-lifelock-itps_alerts_csp-support-generic-body

<form class="nav-search-form search-form" action="/sp/en/ca/home/current/search-results?om_em_cid=email_mynorton-lifelock-itps_alerts_csp-support-generic-body">
  <div class="nav-search-form-wrapper">
    <input id="search-query" aria-label="Search" maxlength="80" class="nav-search-form-input" type="text" name="q" placeholder="" value="">
    <input name="site" type="hidden" value="nrtn_en_US">
    <input name="client" type="hidden" value="norton">
    <input type="hidden" name="om_em_cid" value="email_mynorton-lifelock-itps_alerts_csp-support-generic-body">
    <button class="btn btn-search nav-search-form-submit" type="submit" aria-label="search button">
      <span class="navbar-icon-search" aria-hidden="true">
        <img src="/sp/images/icon-search.png" alt="search icon">
      </span>
    </button>
    <button class="nav-search-close" aria-label="Close">×</button>
  </div>
</form>

/sp/en/ca/home/current/search-results?om_em_cid=email_mynorton-lifelock-itps_alerts_csp-support-generic-body

<form class="navbar-form navbar-left search search-form" action="/sp/en/ca/home/current/search-results?om_em_cid=email_mynorton-lifelock-itps_alerts_csp-support-generic-body">
  <div class="form-group">
    <div class="form-input-group">
      <span class="search-icon">
        <button class="btn btn-search">
          <span class="glyphicon glyphicon-search"></span>
        </button>
      </span>
      <input id="search-query-mobile" maxlength="80" class="form-control search-text" type="text" name="q" placeholder="" value="">
      <input name="site" type="hidden" value="nrtn_en_US">
      <input name="client" type="hidden" value="norton">
    </div>
    <input type="hidden" name="om_em_cid" value="email_mynorton-lifelock-itps_alerts_csp-support-generic-body">
  </div>
</form>

GET /sp/en/ca/home/current/search-results?om_em_cid=email_mynorton-lifelock-itps_alerts_csp-support-generic-body

<form id="searchform" method="get" action="/sp/en/ca/home/current/search-results?om_em_cid=email_mynorton-lifelock-itps_alerts_csp-support-generic-body">
  <div class="input-group hide-autocomplete-dropdown">
    <div class="xdsoft_autocomplete" style="display: block; width: 843px;"><input id="search-query-uber" aria-label="Search" class="form-control input-lg xdsoft_input ui-autocomplete-input" maxlength="80" name="q" type="text"
        placeholder="Search Support:" value="" autocomplete="off" style="font-size: 18px;"><span role="status" aria-live="polite" class="ui-helper-hidden-accessible"></span>
      <div class="xdsoft_autocomplete_dropdown" style="left: 0px; top: 58px; margin-left: 0px; margin-right: 0px; width: 843px;"></div><input readonly="" class="xdsoft_autocomplete_hint"
        style="box-sizing: border-box; border-style: solid; border-collapse: separate; border-width: 3px; padding: 10px 16px; margin: 0px; max-height: none; min-height: 0px; max-width: none; min-width: 0px; width: 843px; letter-spacing: normal; line-height: 24px; outline-width: 0px; font-family: Inter, &quot;SF Text&quot;, &quot;Helvetica Neue&quot;, &quot;Segoe UI&quot;, Arial, Verdana, Roboto, Noto, sans-serif; font-variant: normal; font-style: normal; font-size: 18px; font-weight: 400; flex: 0 1 auto; justify-content: normal; border-radius: 0px; box-shadow: none; height: 58px; position: absolute; z-index: 1; border-color: transparent; outline-color: rgba(0, 0, 0, 0); left: 0px; top: 0px; background: none 0% 0% / auto repeat scroll padding-box border-box rgb(255, 255, 255);">
    </div>
    <span class="input-group-btn">
      <input class="btn btn-default input-lg" type="image" src="/sp/images/icn_search.png" border="0" alt="Submit">
      <input name="site" type="hidden" value="nrtn_en_US">
      <input name="client" type="hidden" value="norton">
      <input type="hidden" name="om_em_cid" value="email_mynorton-lifelock-itps_alerts_csp-support-generic-body">
    </span>
  </div>
</form>

Text Content

 * PRODUCTS & SERVICES
 * SECURITY CENTER
 * SUPPORT
 * DOWNLOADS
 * COMMUNITY
 * RENEW
 * ×
   
 * Sign In


Close
Sign In
 * PRODUCTS & SERVICES
 * SECURITY CENTER
 * SUPPORT
 * DOWNLOADS
 * COMMUNITY
 * RENEW
 * Change Product
 * Contact Us




WHAT CAN WE HELP YOU WITH?




DOWNLOAD & INSTALL


RENEWAL & PURCHASE


NORTON SECURITY FOR WINDOWS


NORTON SECURITY FOR MOBILE


PROTECT MY IDENTITY


MANAGE MY ACCOUNT


OTHER PRODUCTS

 * Threat Removal
 * Norton Internet Security & AntiVirus for Mac
 * Norton Security Suite for Comcast
 * Norton Secure VPN
 * Norton Core
 * Norton Small Business
 * Norton Password Manager
 * Norton Online Backup
 * Norton Family
 * Norton Utilities
 * Norton Studio for Windows 8
 * Norton Privacy Manager
 * Norton AntiVirus Plus
 * Norton 360 for Gamers
 * Norton 360 Standard
 * Norton 360 Deluxe
 * Norton AntiTrack

OFFER FOR EXISTING MEMBERS

Upgrade for Free*

Cybercrime has evolved. Our protection has too.
*For the remainder of your subscription. Terms apply.

GET NORTON 360
 * Top FAQ
 * Norton Secure VPN
 * Protect My Identity

Quick Help
These are popular solutions
our customers search for.

Download & Install
 * Download Norton service to your device or add a device
 * How to transfer your Norton service to a new device
 * Download Norton service purchased from a retail store
 * Fix Problems Installing Norton service


Buy & Renew
 * Automatic renewal help
 * Turn off automatic renewal
 * Update Payment Details


Help Protect & Fix
 * Manage your Norton Account
 * Fix Problems Opening Norton for Windows
 * Rescue Tools

Note: Credit only applies to
Norton™ 360 with LifeLock™ plans.
 * Resolve repeated Norton Full Disk Access prompt when you open Norton on macOS
   13
 * Unable to access websites on Safari browser when connected to Secure VPN
 * Fix problem with repeated Universal Control alert from your Norton product on
   Mac
 * Request a Norton Automatic Renewal refund
 * Fix problems opening Norton device security for Windows
 * Learn more about technical support scams and steps to avoid them
 * Report a spam or scam email to Norton
 * Error: "Incorrect vault password"

 * Fix problem accessing a specific website when connected to Norton Secure VPN
 * Message: "Connection Error: Secure VPN has experienced a connection failure.
   Please try again later."
 * Fix problem with Norton Secure VPN screen if it stays at "Connecting"
 * Error: (9012, 809) "An error is preventing the VPN from connecting. Reference
   error ID 809"
 * Message: "Error Connecting: Secure VPN is having trouble connecting to the
   server..."

 * Dark Web Monitoring for Canada
 * Update your financial accounts, mailing address, and other personal
   information for Norton Dark Web Monitoring
 * Fix problem receiving notification emails from Norton
 * Learn what to do if you were informed of a breach
 * Report a fraudulent use of your credit or debit card to Norton


ADDITIONAL RESOURCES

 * New to Norton?
 * Video Tutorials
 * Download & Install
 * Renewal & Purchase
 * Technical Support Scams
 * Norton Forum

Quick Help
These are popular solutions
our customers search for.

Download & Install
 * Download Norton service to your device or add a device
 * How to transfer your Norton service to a new device
 * Download Norton service purchased from a retail store
 * Fix Problems Installing Norton service


Buy & Renew
 * Automatic renewal help
 * Turn off automatic renewal
 * Update Payment Details


Help Protect & Fix
 * Manage your Norton Account
 * Fix Problems Opening Norton for Windows
 * Rescue Tools


ADDITIONAL RESOURCES

 * New to Norton?
 * Video Tutorials
 * Download & Install
 * Renewal & Purchase
 * Technical Support Scams
 * Norton Forum


ADDITIONAL RESOURCES

 * New to Norton?
 * Video Tutorials
 * Download & Install
 * Renewal & Purchase
 * Technical Support Scams
 * Norton Forum


ASK THE COMMUNITY

Our community of customers and product experts are ready to answer your
questions.

Join the Conversation


CONTACT SUPPORT

Get expert help from Norton.

Contact Us


MY NORTON

Sign in to get customized support for the products you own.

Sign In
×

GLOBAL SUPPORT

Choose your language from the list below

AMERICAS

 * Português (do Brasil)
 * English
 * Canada Français
 * Español (LAM)

MIDDLE EAST AFRICA

 * العربية
 * עברית
 * Türkçe
 * English

EUROPE

 * Čeština
 * Dansk
 * Nederlands
 * Suomi
 * Français
 * Deutsch
 * Ελληνικά
 * Magyar
 * Português (Europeu)
 * Italiano
 * Norsk
 * Polski
 * Română
 * Русский
 * Español (EMEA)
 * Svenska
 * Slovenčina
 * English

ASIA PACIFIC

 * 简体中文
 * 繁體中文 (台灣)
 * 繁體中文 (香港)
 * English (Hong Kong S.A.R.)
 * 日本語
 * 한국어
 * English (Asia Pacific)
 * English (Australia)
 * English (New Zealand)
 * English (India)


The Norton and LifeLock Brands are part of NortonLifeLock Inc. LifeLock identity
theft protection is not available in all countries.

Copyright © 2022 NortonLifeLock Inc. All rights reserved. NortonLifeLock, the
NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo
are trademarks or registered trademarks of NortonLifeLock Inc. or its affiliates
in the United States and other countries. Firefox is a trademark of Mozilla
Foundation. Android, Google Chrome, Google Play and the Google Play logo are
trademarks of Google, LLC. Mac, iPhone, iPad, Apple and the Apple logo are
trademarks of Apple Inc., registered in the U.S. and other countries. App Store
is a service mark of Apple Inc. Alexa and all related logos are trademarks of
Amazon.com, Inc. or its affiliates. Microsoft and the Window logo are trademarks
of Microsoft Corporation in the U.S. and other countries. The Android robot is
reproduced or modified from work created and shared by Google and used according
to terms described in the Creative Commons 3.0 Attribution License. Other names
may be trademarks of their respective owners.
 * English
 * Legal
 * Website Terms of Use
 * Privacy
 * Support Policy
 * Careers
 * Cookies
 * System Status
 * 
 * 

© 2022 NortonLifeLock Inc. All rights reserved.






Feedback

support.norton.com Open in urlscan Pro 23.54.68.34 Public Scan

Form analysis 3 forms found in the DOM

/sp/en/ca/home/current/search-results?om_em_cid=email_mynorton-lifelock-itps_alerts_csp-support-generic-body

/sp/en/ca/home/current/search-results?om_em_cid=email_mynorton-lifelock-itps_alerts_csp-support-generic-body

GET /sp/en/ca/home/current/search-results?om_em_cid=email_mynorton-lifelock-itps_alerts_csp-support-generic-body

Text Content

support.norton.com Open in urlscan Pro
23.54.68.34 Public Scan

Form analysis
3 forms found in the DOM