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 * New York, NY +1 800 967 77 62


ANDERSEN INC.

 * Summary
 * Focus
 * Portfolio
 * Reviews
 * Verification


SOFTWARE SOLUTIONS TO TRANSFORM YOUR BUSINESS

4.9 97  reviews
Gold VERIFIED

BUILD A TEAM FROM OUR POOL OF EXPERTS OR HIRE THE ROLES YOU NEED TO AUGMENT YOUR
IN-HOUSE TALENT

Andersen is a company with 3400+ developers, QA engineers, business analysts,
and other software development professionals. We've been on the market for over
a decade already and today represent a large and mature organization, which
meets the highest standards and excels as an advancing and reliable business.
Since 2007, we have cooperated with globally-known companies, delivering complex
projects and gaining immense experience we can apply to your IT initiatives. Our
processes are well established and make it possible to start a new project
within as little as 10-15 days.

 

We would be happy to help you achieve the best possible IT outcomes which would
meet your business needs, share our expertise tested by the world's top
corporations and our passion for excellence.

 

Large enterprises and SMEs choose Andersen, relying on 100+ positive and
confirmed references from all over the world, a vast number of diverse
resources, a complete internal quality control system, and our deep business
domain expertise:

 

 * Financial services: our dedicated specialists help financial companies
   automate their business flows and implement innovative software systems in
   FinTech, Banking, Investment, and Insurance.

 

 * Logistics: our in-house IT specialists have tailored their expertise in
   logistics and supply chain, and are willing to contribute to your custom-made
   order, transport, warehouse, or inventory software.

 

 * Healthcare: our IT professionals help create and improve various EHR/EMR,
   TeleHealth, remote patient monitoring, and other health information
   management systems to ensure a seamless patient experience and exact
   accuracy.

 

Andersen's IT talent pool is made up of skilled and experienced industry
experts. Most of them have taken part in large enterprise software development
projects such as Siemens, S&P Global, Ryanair, IHS Markit, TUI, Johnson &
Johnson, T-Systems, and many more.

Read more...

$25,000+

$25 - $49 / hr

1,000 - 9,999

Founded 2007
New York, NY


HEADQUARTERS

 * 757 Third Avenue, 20th floor
   New York, NY 10017
   United States
   +1 800 967 77 62

OTHER LOCATIONS

 * 1209 Orange St.
   Wilmington, DE 19801
   United States
   +1 800 967 77 62
 * ul. Aleja pokoju 18
   Kraków 31-564
   Poland
   +48 22 390 64 08
 * 60 Grzybowska
   Warszawa 00-844
   Poland
   +48 22 390 64 08
 * 1 Northumberland Avenue
   London WC2N 5AE
   United Kingdom
   +44 207 048 67 55
 * 18 Didžioji gatvė
   Vilnius 01128
   Lithuania
   +37 05 207 85 81
 * 10 Rahel-Hirsch-Straße
   Berlin 10557
   Germany
   +49 30 520 151 70
 * 11 Merrion Square North
   Dublin 2 D02 P962
   Ireland
   +44 207 048 67 55
 * 1-3 Árbóc utca
   Budapest 1133
   Hungary
   +36 305 135 904




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FOCUS

Service lines
30%
15%
15%
10%
10%
10%
10%
Custom Software Development
IT Managed Services
Mobile App Development
30% Custom Software Development
15% IT Managed Services
15% Mobile App Development
10% Application Testing
10% IT Strategy Consulting
10% UX/UI Design
10% Web Development
show all +
Client focus
45%
30%
25%
Enterprise (>$1B)
Midmarket ($10M - $1B)
Small Business (<$10M)
45% Enterprise (>$1B)
30% Midmarket ($10M - $1B)
25% Small Business (<$10M)
Industry focus
20%
20%
15%
15%
15%
10%
5%
Financial services
Medical
Information technology
20% Financial services
20% Medical
15% Information technology
15% Supply Chain, Logistics, and Transport
15% eCommerce
10% Other industries
5% Other
Application Platforms
30%
30%
30%
10%
30% Amazon
30% Azure Platform
30% Windows server
10% Linux server
Frameworks and CMS
20%
15%
15%
10%
10%
10%
10%
5%
5%
20% .NET
15% Other frameworks and CMS
15% Ruby on Rails
10% AngularJS
10% Laravel
10% ReactJs
10% Zend
5% Django
5% Symfony
IT Managed Services Focus
25%
20%
20%
15%
10%
10%
25% Applications
20% Security
20% Telecom
15% Hosting and cloud
10% Other IT managed services
10% Software Evaluation
Low Code Development
40%
35%
25%
40% Salesforce Lightning
35% Zoho Creator
25% OutSystems
Mobile Focus
25%
20%
15%
15%
10%
10%
5%
25% Business intelligence
20% Financial
15% Other consumer apps
15% eCommerce
10% Health & wellness
10% Social
5% Games
Mobile Platforms
35%
30%
20%
15%
35% iOS - iPhone
30% Android
20% Hybrid & cross platform apps
15% iOS - iPad
No Code Development
45%
35%
20%
45% WEM
35% Webflow
20% Nutshell
Programming & Scripting
25%
20%
16%
15%
10%
8%
3%
2%
1%
25% Java
20% ASP.NET
16% PHP
15% JavaScript
10% Kotlin
8% Ruby
3% Python
2% Other programming & scripting languages
1% AJAX
User Experience Focus
45%
30%
25%
45% Usability Testing
30% UX Strategy
25% User Research



PORTFOLIO

Key clients: 

Samsung, Johnson & Johnson, GlobePayroll, Siemens, Ryanair, Media Markt, TUI,
Marvel, IHS Markit, BNP Paribas, FTI, Parabellum, S&P Global, T-Systems,
Universkin, Exigo and more

MEDICAL SOLUTION FOR A SKINCARE PROVIDER



About company

Company is a revolutionary skincare provider with science-based approach to
skincare

Project overview

Andersen has provided development services to the manufacturer of skin-care
products, whose revolutionary tool allows for conduct of a deep diagnosis of
skin condition and related diseases with a further treatment routine.

Solutions

In close cooperation with Andersen analysts and engineers, the skin-care company
has been able to develop an innovative range of personalized solutions that
would significantly improve a patient’s skin condition within just 5-6 weeks of
routine.

Results



 * successful stabilization of the system
 * launch of a customized online store for patients
 * made integration with the third parties: online payments systems, deep
   redesign and functional expansion of the doctoral platform
 * delivery tracking system, consumer reviews system
 * made integration with CRM-system
 * applied new library for admin panel

RETAIL-SPECIFIC SET OF IT TOOLS FOR A WHOLESALER



About company

A European chain of stores selling electronic appliances with a total area of
8,000 square meters in 750 locations across the continent.

Challenge

The company needed technical solutions to solve the following challenges:
aggregation of the product and stock-level data from each location, gathering of
customer feedback to improve the loyalty program, streamline of the recruitment
process, and refresh of the software for self-service-terminals.

Solutions

 * software that aggregates information of product and stock in all the
   company’s retail outlets for the online-store in real time;
 * system of surveys and questionnaires, data from these surveys is combined
   with purchase history and search requests to create a more personalized
   experience;
 * store content filling system, a coupon system, a dynamic website menu for
   ease of use;
 * support of a so-called abandoned basket: if there are goods in a virtual
   basket and no activity, a user receives a notification about their incomplete
   purchase;
 * software for self-service terminals with a user-friendly interface and a
   lesser amount of steps needed to make a purchase;
 * online recruitment portal, where job-seekers can easily apply to current
   vacancies.

Results

 * the integration of real-time stock availability into the online store
   increased online sales by 14% within the first 6 months;
 * 20% of customers opt to use the refreshed self-service terminals, thus
   reducing the burden on in-store staff;
 * take-up of the new and improved loyalty program increased by 17% within the
   first 3 months, and the questionnaires continue to generate actionable
   feedback;
 * the new recruitment portal increased the number of applicants for each role
   by 40% and helped to create a database of potential candidates for future
   vacancies.

SOFTWARE FOR MONITORING OVER LEGISLATION CHANGES



About company

An international banking group, the world's 8th largest bank by total assets,
which currently operates in 77 countries.

Challenge

The customer needed a solution for legislation changes monitoring, which should
be universal and user-configurable to be equally successful in countries with
different legislation, mindsets, and living standards.

Solutions

 * an application with AI and ML components, which is able to process all
   incoming documents at a fast speed;
 * an ETL  module to instantly load provisions to the system, and the
   implemented algorithms automatically recognize useful information.
 * a special computational platform in order to calculate and monitor
   dependencies, risks, etc.;
 * electronic document flow, business-processes modeling and managing of them,
   management and synchronization of data.

Results

 * toxic assets share is decreased by 7.3%;
 * ROI of the project is estimated at 124%;
 * the application is able to process a document of 500 pages within 2 minutes,
   while a person would spend no less than a week.

ALL-IN-ONE CRM SYSTEM TO MANAGE E-SALES OPERATIONS



About company

Company is a Platform as a Service for direct selling companies.

Project overview

The developed platform is a large CRM system used in the field of direct selling
of various goods and services. The system consists of numerous modules and is
designed to automate business processes and improve the efficiency of employees
and contractors of the company. The system allows the user to create an
IT-solution that can be customized and adapted to their company and its needs.
It can be a catalog, an order management system, an event adjuster, and other
solutions that a client needs.

Solutions

The architecture implemented by our developers significantly speeded up,
automated and simplified the work of the application for clients, as well as
reduced costs, optimized the accounting of goods/orders/contractors and
increased sales. The delivered product helped the customer increase its market
share and attracting new clients. After the launch of the system, the customer
satisfaction score reached 87%.

IT SOLUTIONS FOR MERCEDES-BENZ CAFE



About company

Mercedes-Benz is a German vehicle brand known worldwide for its luxury vehicles.
In 2018, Mercedes-Benz was the largest seller of premium vehicles in the world,
having sold 2.31 million passenger cars.

 

Challenge

As the government of Moscow took a decision to remove all the car dealer’s
showrooms from the city center, the company needed another way to maintain its
brand presence in Moscow, where its potential customers concentrated most. The
possible solution to the problem became the concept of Mercedes Me Café.

 

Solutions

 * implementation of the concept in the form of an isolated software for Windows
   OS, with its own browser, social networks, email clients;
 * introduction of the possibility to order meals and drinks, pay bills,
   interact with the multimedia marketing materials;
 * development and integration of the AI-based system that suggests a user the
   most suitable car based on their appearance identification: age, sex,
   clothing style and color, hair color, mood, etc.;
 * introduction of the possibility to play games, branded in the Mercedes-Benz
   style, on the touchscreens;
 * implementation of other beautiful and interesting interactive elements that
   draw the visitors’ attention to the brand. 

 

Results

 * almost 25% of the cafe visitors signed up for a test-drive of a Mercedes car
   suggested by AI;
 * Mercedes Me Café in Moscow has become an effective instrument of attracting
   new clients, which led to the appearance of similar Cafés in Hamburg and
   Beijing;
 * within the first six months, the number of Café visitors reached 70,000;
 * the number of sold cars has grown by 6,000 per year.

MANAGEMENT AND SEARCH FOR STANDARDS PLATFORM



About company

A global leader in information, analytics, and solutions for the major
industries and markets that drive economies worldwide.

Challenge

One of the problems many engineering companies face is electronic components
management: obsolescence, counterfeit products, and the risks of violating
environmental laws continue to grow, which causes losses in profits. Another
challenge is information search, as engineers waste up to 40% of their time
searching for information. 

Solutions

 * a database of over 500 million elements, which is regularly checked and
   supplemented;
 * a platform that provides a single point of access to the most important
   information - the system includes an extensive library of more than 135
   million documents;
 * software is equipped with multi-language understanding, text understanding
   methods, context-sensitive help.

Results

 * the platform has been implemented to more than 10,000 key customers in over
   50 countries;
 * the platform for searching and managing standards allows companies to reduce
   costs and the amount of time that engineers usually spend on research and
   design by 30%;
 * in some companies, productivity increased from 30 minutes to 2 hours per day
   per one engineer, which is 600,000 US dollars annually in the form of savings
   per 40 engineers.

LOGISTICS BLOCKCHAIN-BASED PLATFORM



Company

Company is a global leader in providing a powerful data and technology platform
for personalized development.

Project overview

Owing to the potential of blockchain technologies and AI, the resulting
logistics IT platform enables shippers to automate monotonous workflows,
optimize business processes, detect bottlenecks, and identify logistics process
challenges. On top of that, end-users can monitor and overview shipment
activities in real-time.

Andersen’s team played two roles while working on the IT tool. On the one hand,
the customer wanted to make the system more stable and user-friendly. Thus, they
needed to expand their development team and get access to our IT talent pool
possessing solid expertise in the field of blockchain. On the other hand, the
customer lacked testing procedures and policies. As a result, the customer had
to deal with multiple bugs and defects. Andersen’s team helped the customer to
set up QA processes.

Solutions

While working on that IT project, Andersen's team focused on designing and
building a clean and user-friendly API as well as a range of robust, scalable,
and high-performing enterprise-grade microservices. Another development task was
all about applying cutting-edge P2P protocols to deliver a safe and
decentralized solution.

As for the testing process, such procedures were set up from scratch. Our QA
experts successfully designed a testing strategy, built a traceability matrix,
and introduced a test reporting process.

EVENT MANAGEMENT SYSTEM FOR ENTERTAINMENT INDUSTRY



Company

Client is a company that provides innovative business networking solutions.

Project overview

Our customer is a company engaged in managing business events. The company’s
activity caters for thorough organization and optimization of every single
aspect and hence requires software that would automate the business processes,
as well as store and edit all the necessary information. Also, there was a need
for a software solution to manage the customer’s extensive client base. The
development of this solution was entrusted to the Andersen team.

Solutions

 * We established the QA process and normalized the communication between Dev
   and QA teams
 * The application was covered with test documentation
 * We made Andersen’s pool of real devices available for testing
 * We automated testing process and implemented a script that automatically
   creates bugs from failed tests

Results

 * Effective early time testing reduced risks of producing defects
 * Over 90% test coverage of the application
 * We set up continuous testing with nightly runs of regression tests
 * Positive feedback from end users

SOFTWARE FOR HR MANAGEMENT AND PAYROLL ACCOUNTING



About company

The company is engaged in producing solutions for automating labor-intensive
payroll accounting and HR-management processes.

Challenge

International companies face difficulties in personnel management and payroll
accounting in accordance with the regulations of each particular country,
spending a lot of money on various software and corresponding specialists. 

Solutions

 * a single software solution consists of several interconnected modules,
   besides, we created a mobile app where the most commonly used functionality
   is available;
 * HR-module with well-structured information about employees, different
   documents and notification templates, with a possibility of monitoring KPIs;
 * payroll accounting and data analyzing module that allows changing parameters
   for the payroll, monitor the amount of social contributions paid from
   salaries, view the dynamics of payments, assign additional payment or exclude
   a day from the payment in just one click.

Results

 * after 6 months from release project ROI is above 130%;
 * payroll accounting speed optimized and it’s 64% faster now;
 * the cost for the accounting department and HR-specialists is reduced by 20%;
 * the solution can support 20,000 users at a time and perform up to 1,000
   accounts per minute.

CAR RENTAL APPLICATION



About company

A European company with a simple but innovative approach to car rental.

Challenge

The task was to build a car rental system capable of all the functionality
common for other such systems with two conditions: the system should be keyless
and highly intuitive.

Solutions

 * a car rental platform consisting of a web admin part and a cross-platform
   mobile application that allows clients to rent a car for a certain time, book
   a car in advance, choose a car by several parameters such as class, cost,
   size, fuel, location, etc.;
 * the use is simple: a user installs the application, registers, adds their ID
   and driving license information, finds the closest location to pick up a
   suitable car. Once the car is chosen the user receives a key-password which
   allows them to open the vehicle via Bluetooth;
 * the application will help the user to find the closest and therefore most
   convenient place to park the car after finishing the trip. Payment is
   processed post factum.

Results

 * the system positively stands out from the huge amount of similar products;
 * the possibility to choose a car by class, cost, size, fuel, location, etc.
   increased the number of clients;
 * the implemented car door lock system provided additional protection from the
   car thefts.

IT IMPROVEMENTS FOR TRAVEL SERVICES



About company

The FTI Group is a German travel group. The parent company FTI Touristik GmbH,
based in Munich, operates and has around 90 subsidiaries worldwide. The group
employs 12,000 staff worldwide and is the fourth largest tour operator in
Europe.

Challenge

Improvement and optimization of the language school website, voucher
implementation, redevelopment of the official website modules, and development
of a cross-platform mobile application for more convenient usage.

Solutions

On the backend, most of the development was on TYPO3, which is a well-known
German CMS. Frontend was Vue.js and Node.js. A lot was done using PHP. Also, we
provided some design services like UI/UX specialists.

Results

Andersen has delivered four subprojects to the customer, and all of them have
already produced positive results. Leading to an increase in customer loyalty
and 16% of new clients. The work on the language and the main website’s
performances has significantly increased the traffic. Switching to a new email
provider resulted in significant cost savings. The new mobile application and
voucher implementation ensured the convenience of the company’s services. 

EHR SYSTEM FOR CLINICS



About company

A software solution provider that helps to improve patient care at various
healthcare facilities through their EHR product suite.

Challenge

The customer’s company was interested in making improvements to its electronic
health record system for clinics - a web-based version of their existing
EHR-system, an electronic medication administration record system to minimize
the risk of prescribing conflicting drugs or treatments, and an electronic
document management system.

Solutions

 * a web-based version of the existing EHR-system that contain a patient’s
   medical history, diagnoses, medications, treatment plans, immunization dates,
   and test results;
 * an electronic medication administration record (eMAR) system to minimize the
   risk of prescribing conflicting drugs or treatments and created an electronic
   document management system (DMS) for organizing and storing different kinds
   of medical documents.

Results

 * the solution optimized the work of the staff and significantly increased
   their KPI (+49%);
 * with the help of the integrated systems, the customer’s company managed to
   increase the quality of its medical services, which resulted in an increase
   in customer loyalty and attraction of new clients (+14%)

IOT-POWERED HEALTH TRACKING TOOL FOR MEDICAL STAFF



About company

The customer, Emfit, is a manufacturer of devices for contactless tracking and
measurement of vital health parameters.

Challenge

Before approaching Andersen, the company developed some portions of the app. The
resulting solution, however, functioned incorrectly. The customer also lacked
the capabilities to manage the system. Along with that, it was necessary to
automate the solution based on user requests.

Solutions

 * an IoT tool functioning on a ballistocardiography basis was developed;
 * the tool connects with ferroelectric sensors to obtain a graphical
   representation of a human body's repetitive movements;
 * this way, it collects a wide range of health data;
 * medical personnel is immediately notified in case of emergency;
 * sleep statistics are analyzed based on the data collected.

Results

 * proper assessment of heart muscle recovery levels is ensured;
 * the resulting API can be used for academic research;
 * patient indicators are recorded seamlessly and remotely;
 * 89% user satisfaction rate;
 * 20% increase in data accuracy.

WEB TOOL FOR LOGISTICS COMPANIES AND CUSTOMERS



Project overview

The project's objective was to create a platform of the highest possible quality
and capable of matching the requirements of a wide network of shippers,
suppliers, retailers, cargo recipients, and carriers. To resolve this IT
challenge successfully, the customer approached Andersen as a partner with an
extensive track record and industry-specific expertise to augment its in-house
software development team.

Solutions

In close collaboration with the customer, Andersen successfully accomplished its
ambitious mission. We helped them to digitize their logistics business via
modern solutions made easily available for multiple end-users. We also
contributed to optimizing the platform performance and extending its
functionality

Our team has been involved in the development of several solutions. One of them
was a platform for Time Slot Management via which 23 million time slots are
booked every year. On top of that, it can optimize the efficiency of warehouse
functions as well as significantly reduce the waiting time for trucks.

A lot of work was dedicated to the back-end software development portion. The
purpose of those activities was to ensure projects' real-time visibility and
effective functioning of the customer's hybrid mobile apps. Further, Andersen
was entrusted with ensuring security, authentication, SSO, and authorization.

Our cross-functional team also assisted with creating a reporting system (the
latter stores documents in a centralized fashion and links them directly to the
relevant transportation units) and a freight bid management platform.

ENTERPRISE-LEVEL APP TO COMPARE GROCERY PRICES



UX-research

Having gathered the requirements for the product from the customer, we started a
thorough investigation of the stores, the goods of which would be compared in
the future app. Particularly, we focused on the assortment of goods, their
prices, deals, and discounts. In addition, we studied consumer reviews on both
stores to figure out the direction we should follow.

 

UI-system

When creating a user interface, we followed the principles of minimalism,
simplicity, and attractiveness. Practically, it all was about the following
direction: minimalism in colors, buttons, and icons, simple and intuitive
navigation, and the use of delicious-looking food images.

 

INTERNAL WORKFLOW TOOLS FOR A TOURISM COMPANY



About company

World-leading British-German tourism and travel company. 

Project overview

Intending to make client services more user-friendly, our team developed four
effective projects from scratch and assisted in improving the service for
transforming data obtained from various resources. In addition, we provided
advice on design engineering, which helped to significantly increase the
conversion rate on the customer's website. Andersen’s design team paid
particular attention to intuitive navigation, simple controls, and the
user-friendly look and feel of the projects delivered.

Solutions

Andresen provided multitasking specialists who assisted in the development of
internal projects, working in several directions at once. The provided solutions
allowed the customer's employees to interact with the company's database faster,
manage content, and quickly reply to market needs. In addition to these tech
issues, the resulting solutions are notable for their convenient, optimized, and
streamlined UI/UX. As an outcome, the end-users now feel more engaged,
satisfied, and effective at work.

ECOMMERCE TOOL TO ORDER MEALS DURING SPORTS GAMES



Challenges

 * Increased risk of missing a defect into production due to the absence of
   testing.

 * Support of the app on various iOS and Android devices without crashes.

 * Due to the lack of internal expertise the customer required Andersen’s
   assistance in automating the QA processes for iOS and Android development.

Solutions

 * Introduced a QA team of Senior QA specialists into the client's project to
   set up the testing process and activities for defects prevention to
   production. QA workflow was included in the SDLC process, tuned communication
   between Dev & QA teams.

 * The testing was carried out on every required device (iOS and Android). All
   features were covered with test documentation. We have set up and are keeping
   the knowledge base in Confluence up to date.

 * Set up automation testing process, configured TestRail integration with CI
   system and Jira for a clear vision of test coverage of every feature.

Project results

 * Decreased risks of missing defects to production through set up testing
   process by 90%.

 * Prevented the app from crashes by increasing the testing coverage with a pull
   of iOS and Android devices.

 * Reduced the time needed for regression testing of the app by 5 times through
   introducing automation testing.

 

DENTAL BUSINESSES IT SOLUTION



About company

TaskDent is a Texas based dental care provider dealing with large volumes of
medical and business data. The CEO has reached out to Andersen for a reliable
solution needed to securely store sensitive records that would be instantly
accessible from any business location.

Originally, TaskDent used spreadsheets to keep its dental and business records.
However, there was simply too much heterogeneous data that could not be handled
and effectively processed this way.

 

Project details

An advanced monitoring dashboard with a user-friendly interface to provide
all-in-one platform, accurate, and timely tracking of healthcare business
numbers. The platform is capable of receiving and arranging data from all of its
industry-specific data sources and websites, and provides for effective
management of accounts, revenues, expenses etc. Andersen’s task was to ensure
that the solution is able to obtain, store, process, and provide easy and HIPAA
compliant access to multi-faceted data. The number of data points is plenty,
encomassing physicians and their performance, patient medical records,
healthcare facilities and their incomes, expenditures, etc.

 

App functionality

 * Keeping track of income, expenses and overall financial status ensured by
   up-to-date metrics and analytics algorithms

 * User profiles and accessibility rights defined by admins only

 * Intelligent structure of calculations and charts based on the uploaded
   numbers

 * Convenient data input - manual or automated upload - and reports generation
   based on this data

 * Assignment of Daily and monthly tasks to prevent any discrepancies

 * Increased scalability as well as simpler intergrations and migration due to
   the AWS-based data

CLASS ACTION WEB APPLICATION



UX-research

Since the application was meant for internal use, our first step was a thorough
study of internal processes, as well as the work of employees, difficulties, and
inconveniences they face while performing daily tasks. Besides, we studied 4
similar applications and websites to provide the customer with the best possible
solution for their business needs.

 

UI-system

When developing the software product, we took into account all the requests and
demands of employees. All challenging processes were simplified with the help of
the professionally created interface, leading to an increase in productivity,
efficiency, and speed of performance.

AN ENERGY DATA MANAGEMENT SYSTEM



Project overview

Andersen was approached by a company operating in the energy sector. This
large-scale business runs 45 subsidiaries and four affiliated firms with 3,500
employees. The chief goal of the company is to transmit and distribute
electricity. It is not an exaggeration to say that 50% of electricity produced
globally is managed via the company's products, services, and facilities.

Namely, the customer helps its clients — i.e., energy producers, public and
industrial grid operators, and transformer manufacturers — with smart solutions
and tools to control load flow and power quality for a seamless power supply.
The range of products includes on-load and de-energized tap-changers, innovative
sensors, automation technology and analytics tools, and digital solutions.

Andersen was entrusted with building a data management and processing system to
support the customer's global operations.

 

App functionality

The result of Andersen's effort can be described as an enterprise-grade
application collecting data from electrical transformers and generating reports
based on it. With this solution at their disposal, the customer's employees can
quickly obtain graphs and tables covering the risks of transformer component
failures, as well as recommendations based on those risks.

The tool built by Andersen is, in particular, notable for its ability to work
with images. It can upload, download, delete, rotate, drag, drop, and add them
to reports. As for the range of available file formats, the tool offers PDF,
CSV, and XLSX files.

Finally, this solution displays all data-generation transformers on the map and
can function offline thanks to a special library that synchronizes the database
and IndexedDB data.

A BACK-END MIDDLEWARE PLATFORM FOR LOGISTICS



Project overview
Andersen was approached by a woodworking company. The company was determined to
keep up with the latest industry trends and follow the best practices to be as
globally competitive as possible. Therefore, they made the decision to build
reliable fleet management software (FMS). With it at their disposal, they
intended to fully automate their document circulation processes and
significantly simplify their overall workflows.

 

About the project
When Andersen was contacted by the company, they already had the initial version
of the logistics management solution built. That IT platform was developed by
their in-house tech team and subsequently refined by a third-party vendor.
However, the first version failed to attain the goals set. The customer was
still facing numerous challenges generated by the platform's performance and
extensibility. As an outcome, endless time-consuming operations and the high
costs of implementing features made it clear that the business needs a brand-new
app to improve usability and ensure a personalized UX.
We were entrusted with becoming the customer's strategic partner and assisting
them with the reinvention of their plans and product. Owing to our deep
expertise in mobile and SaaS AWS LaaS-based development – as well as in DevOps
consulting services – Andersen turned out to be a perfect match to develop an
Android mobile app and cloud-based middleware.

 

Project results
Andersen made the quickest possible progress to implement the solution and let
our collaboration with the customer gain steam. Thus, we swiftly deployed the
required cloud-based system and transferred several mission-critical services to
it. As an result, the customer company has found itself in the right position to
run the functionalities in the full production mode.

 

Overall, the improvements that Andersen delivered have increased client
satisfaction rates and boosted the customer's competitive edge.

show all +



REVIEWS

4.9 97 reviews
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Project Cost $10,000 to $49,999 (29) Less than $10,000 (6) $50,000 to $199,999
(30) $1,000,000 to $9,999,999 (4) $200,000 to $999,999 (14) Confidential (14)
Project Cost


Service Provided Custom Software Development (31) Web Development (22) Mobile
App Development (18) Development (15) UI/UX Design (8) Staff Augmentation (7)
Managed IT Services (3) Application Testing (3) Cloud Consulting (1) Design (1)
Web design (1) Application Management & Support (1) Human Resources (1)
Service Provided


Review type Online Review (61) Phone Interview (36)
Review type


Apply Clear all

Web Development
Aug 23, 2022

THE PROJECT


WEBSITE DEVELOPMENT FOR HEALTHCARE COMPANY

"We were impressed with how they took care of their teams and held up the
business."

Web Development
$10,000 to $49,999
Aug. 2021 - Aug. 2022
see more
4.0
Quality:
3.5
Schedule:
4.5
Cost:
4.0
Willing to refer:
3.5
The Project
$10,000 to $49,999
Aug 2021 - Aug 2022

Project summary:

Andersen Inc. redeveloped a website for a healthcare company that shifted from
investigational to commercial use. They built a sitemap, graphics, and
animations and added new functionalities.

The Reviewer
51-200 Employees
Belgium

Marketing Manager, Healthcare Company
Verified

THE REVIEW

"We were impressed with how they took care of their teams and held up the
business."

AUG 23, 2022

4.0
Quality:
3.5
Schedule:
4.5
Cost:
4.0
Willing to refer:
3.5
The Review

Feedback summary:

Thanks to Andersen Inc., the company successfully launched an updated website.
The team's responsiveness, eagerness to provide solutions, and effective
communication ensured the site's timely delivery. Customers can expect a
professional vendor.



THE REVIEWER

Marketing Manager, Healthcare Company


Healthcare

51-200 Employees

Belgium
Online Review The client submitted this review online.
Verified

THE REVIEW

 * Background
 * Challenge
 * Solution
 * Results
 * Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Marketing Manager in a healthcare company,

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Andersen Inc., and what were
your goals?

Company shifted from investigational to commercial use . Requirements to initial
website changed and it had to be adapted to be more user-centric and
patient-oriented.

SOLUTION

How did you select this vendor and what were the deciding factors?

This vendor was selected before I joined the project. Decision was based on
proposal, concept and price offer

Describe the scope of work in detail, including the project steps, key
deliverables, and technologies used.

rework of complete website, new sitemap, new graphics and animations, added
functionalities such as location finder and hotline.

How many people from the vendor's team worked with you, and what were their
positions?

4-5 people, project manager, Key Account manager and IT project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about
the deliverables?

Website was successfully launched, team was always very responsive and eager to
find solutions

Describe their project management style, including communication tools and
timeliness.

Easy communication via Teams calls or written, email. Check-in calls to align on
processes. Good to check-in via Teams to ensure timely delivery.

What did you find most impressive or unique about this company?

We were impressed with how they took care of their teams and held up the
business, service, and spirit despite the political crisis situation.

Are there any areas for improvement or something they could have done
differently?

Change of project manager twice during process, first one did not manage the
project well enough, second one left the company towards the end of the project
- led to some delays, but was made up for immediately. Would have wished for
some more advice on several layout and functionality decisions, i.e. possible
implications on SEO, ratings etc.

4.0
Overall Score
 * 4.5 Scheduling
   
   ON TIME / DEADLINES

 * 4.0 Cost
   
   VALUE / WITHIN ESTIMATES

 * 3.5 Quality
   
   SERVICE & DELIVERABLES

 * 3.5 NPS
   
   WILLING TO REFER


UI/UX Design
Jul 29, 2022

THE PROJECT


UI/UX DESIGN SERVICES FOR MEDICAL DEVICE STARTUP

"The designers were very good and paid close attention to our user personas and
their needs."

UI/UX Design
Less than $10,000
May - July 2022
see more
5.0
Quality:
5.0
Schedule:
5.0
Cost:
5.0
Willing to refer:
5.0
The Project
Less than $10,000
May 2022 - Jul 2022

Project summary:

Andersen Inc. provided UI/UX design services for a medical device startup. They
built user flows and wireframes at the start of the project and then developed a
complete clickable prototype of the designs.

The Reviewer
1-10 Employees
Lausanne, Switzerland

Iselin Frøybu
Co-Founder & COO, Emovo Care SA
Verified

THE REVIEW

"The designers were very good and paid close attention to our user personas and
their needs."

JUL 29, 2022

5.0
Quality:
5.0
Schedule:
5.0
Cost:
5.0
Willing to refer:
5.0
The Review

Feedback summary:

The company was pleased with the clickable prototype, which topped expectations
and would be used to secure funding from investors. Andersen Inc.'s workflow was
highly effective; they facilitated daily meetings to provide progress updates.
Their resources were responsive and delivered quick results.



THE REVIEWER

Co-Founder & COO, Emovo Care SA
Iselin Frøybu

Healthcare

1-10 Employees

Lausanne, Switzerland
Online Review The client submitted this review online.
Verified

THE REVIEW

 * Background
 * Challenge
 * Solution
 * Results
 * Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Co-founder of a medical device startup headquartered in Lausanne, Switzerland.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Andersen Inc.?

UI/UX for a companion app to a robotic rehabilitation device for patients at
home.

SOLUTION

How did you select this vendor?

We interviewed 10 vendors that were either recommended, had contacted us in the
past, or that we identified based on clutch ranking. Then we selected the vendor
based on relevant portfolio, value-for-price, and emotional appeal.

Describe the project in detail and walk through the stages of the project.

The project was divided in 2 work packages: The first work package was centered
around building the user flows and wireframes (1 week sprint), while the second
work package was to develop the design concepts for a complete clickable
prototype in Figma (2 week sprint).

How many resources from the vendor's team worked with you, and what were their
positions?

1 UI/UX designer and 1 Project Manager per work package.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or
success?

We were very happy with the clickable prototype which exceeded our expectations.
The prototype is the first demonstration for a future version of our product and
will be used to both secure funding for implementation and for early customer
feedback.

How effective was the workflow between your team and theirs?

The workflow was very effective, we had daily short meetings to show progress
and discuss questions. An account manager also followed up regularly regarding
our overall satisfaction with the project.

What did you find most impressive or unique about this company?

The team was responsive and fast. There were no delays except the ones incurred
from our team between work packages. They also have an impressive pool of talent
given how quickly they could find good resources in short time. The designers
were very good and paid close attention to our user personas and their needs
(elderly/accessible design). Moreover, the team engaged different designers
along the process to ensure matching skillsets and project demands.

Are there any areas for improvement or something they could have done
differently?

A live project Gantt so we can always follow the project plan could be helpful.

5.0
Overall Score Professional and on-time work, would recommend!
 * 5.0 Scheduling
   
   ON TIME / DEADLINES
   
   Professional time management and continuous communication with the team
 * 5.0 Cost
   
   VALUE / WITHIN ESTIMATES
   
   Comparable to similar offers we got from other providers

 * 5.0 Quality
   
   SERVICE & DELIVERABLES
   
   Great deliverables - exceeded our expectations
 * 5.0 NPS
   
   WILLING TO REFER
   
   Would recommend!


Web Development Custom Software Development Cloud Consulting
Apr 28, 2022

THE PROJECT


CLOUD-BASED WEB DEVELOPMENT FOR MEDICAL AI COMPANY

"They enthusiastically worked with us to understand our needs and proactively
offered solutions and improvements."

Web Development Custom Software Development Cloud Consulting
$50,000 to $199,999
Mar. - Nov. 2021
see more
5.0
Quality:
5.0
Schedule:
5.0
Cost:
5.0
Willing to refer:
5.0
The Project
$50,000 to $199,999
Mar 2021 - Nov 2021

Project summary:

Andersen was hired by a medical AI company to develop a cloud-based AI platform
capable of high-throughput data processing. The project involved sprints based
on the user stories described by business analysts.

The Reviewer
11-50 Employees
London, United Kingdom

CEO, Medical AI Company
Verified

THE REVIEW

"They enthusiastically worked with us to understand our needs and proactively
offered solutions and improvements."

APR 28, 2022

5.0
Quality:
5.0
Schedule:
5.0
Cost:
5.0
Willing to refer:
5.0
The Review

Feedback summary:

Andersen carried out the project effectively using various reporting tools to
communicate spring objectives, outstanding issues, and bugs. Tools such as Jira
and SharePoint were used to achieve this goal. The team has an enthusiastic
approach that understood the client's needs proactively.



THE REVIEWER

CEO, Medical AI Company


Healthcare

11-50 Employees

London, United Kingdom
Online Review The client submitted this review online.
Verified

THE REVIEW

 * Background
 * Challenge
 * Solution
 * Results
 * Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a medical artificial intelligence company, developing solutions for the
diagnosis and management of neurological conditions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Andersen, and what were your
goals?

Andersen was tasked with developing a comprehensive web-based cloud processing
platform, allowing for high-throughput multi-modal data processing.

SOLUTION

How did you select this vendor and what were the deciding factors?

After speaking with a number of other vendors, Andersen was selected based on
the competitive pricing offered, relevant background, and enthusiastic approach
to understanding and delivering the project.

Describe the scope of work in detail, including the project steps, key
deliverables, and technologies used.

As part of the project, an initial scoping piece was carried out by engaging
with a business analyst at Andersen, creating UI designs, and user stories and
describing the required tech stack needed to deliver the project. Subsequently,
the actual development work started, which involved sprints defined based on the
user stories described by the business analyst, and continuous feedback from our
team.

How many people from the vendor's team worked with you, and what were their
positions?

approximately 6 personnel: 1) project manager 2) business analyst 3) dev-ops
specialist 4) UI/UX designer 5) front-end developer 6) python developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about
the deliverables?

The project was delivered within budget and time and captured all the
requirements set out by us. The team at Andersen were very accommodating of
unforeseen changes or requirements that came to light during the development
phase.

Describe their project management style, including communication tools and
timeliness.

The project management was carried out very effectively, using various reporting
tools to communicate spring objectives, what has been delivered, cash burn rate,
outstanding issues and bugs, etc. Tools such as Jira and SharePoint were used to
achieve this.

What did you find most impressive or unique about this company?

They enthusiastically worked with us to understand our needs and proactively
offered solutions and improvements. They wanted to deliver an end result that
even went beyond our anticipated goals for this phase of the development.

Are there any areas for improvement or something they could have done
differently?

No.

5.0
Overall Score
 * 5.0 Scheduling
   
   ON TIME / DEADLINES

 * 5.0 Cost
   
   VALUE / WITHIN ESTIMATES

 * 5.0 Quality
   
   SERVICE & DELIVERABLES

 * 5.0 NPS
   
   WILLING TO REFER


UI/UX Design
Apr 27, 2022

THE PROJECT


UI/UX DESIGN FOR DIGITAL THERAPEUTICS COMPANY

"They established clear deliverable timelines and stayed on point."

UI/UX Design
$10,000 to $49,999
Jan. 2021 - Apr. 2022
see more
5.0
Quality:
5.0
Schedule:
5.0
Cost:
3.5
Willing to refer:
5.0
The Project
$10,000 to $49,999
Jan 2021 - Apr 2022

Project summary:

Andersen designed the UI/UX for a digital therapeutics company's application.
They conducted initial research, evaluated existing wireframes, and delivered UX
prototypes.

The Reviewer
51-200 Employees
Sunrise, Florida

Marina Simonian
VP, ChronWell, Inc.
Verified

THE REVIEW

"They established clear deliverable timelines and stayed on point."

APR 27, 2022

5.0
Quality:
5.0
Schedule:
5.0
Cost:
3.5
Willing to refer:
5.0
The Review

Feedback summary:

Andersen delivered great quality prototypes that allowed the company to
accelerate their concept validation and product development. They were very
responsive and quick to understand the general concepts of the project. Their
speed and level of understanding were commendable.



THE REVIEWER

VP, ChronWell, Inc.
Marina Simonian

Healthcare

51-200 Employees

Sunrise, Florida
Online Review The client submitted this review online.
Verified

THE REVIEW

 * Background
 * Challenge
 * Solution
 * Results
 * Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the VP of Product at ChronWell, Inc, a digital therapeutics company with
focus on Liver Health and Cardio-metabolic Health.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Andersen?

We hired Andersen for initial prototype and UX design of our digital health app.

SOLUTION

How did you select this vendor?

We searched and validated multiple vendors. Andersen impressed us with the
quality of their work and people.

Describe the project in detail and walk through the stages of the project.

The UX team conducted cursory market research on resources we provided,
evaluated existing wireframes and ideas/designs, iterated on the wireframes and
delivered UX prototypes for the MPV as well as overall vision of the product.
The team also conducted user testing and incorporated the learnings into the
design.

How many resources from the vendor's team worked with you, and what were their
positions?

My team worked directly with their UX/UI designers, project manager and clinical
expert. Technical and BA experts also participated when we needed. Overall team
was very eager and available to help with any needs.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or
success?

The team at Andersen delivered great quality prototypes that helped us
accelerate our concept validation and product development. We are continuing to
work with them as we grown the product and add more features.

How effective was the workflow between your team and theirs?

The team at Andersen was very responsive, quick to understand general concepts
and turn them into actionable prototypes. They established clear deliverable
timelines and stayed on point.

What did you find most impressive or unique about this company?

Two things impressed us the most about Andersen. First, the speed and level of
understanding from their team on the needs of the project and the general
concepts presented to them. One conversation of an idea is sufficient to get
exactly the outcome you're looking for. This is a rare and valuable quality for
the team and the company.

Next, we have been impressed with the extent that the company has gone to take
care of their employees and consistency in communicating with their clients in a
difficult situation full of uncertainty and stress.

Are there any areas for improvement or something they could have done
differently?

So far, no additional comments.

5.0
Overall Score
 * 5.0 Scheduling
   
   ON TIME / DEADLINES

 * 3.5 Cost
   
   VALUE / WITHIN ESTIMATES
   
   Their price range is on the higher end compared to similar companies in the
   region, but the reliability and quality are justified.

 * 5.0 Quality
   
   SERVICE & DELIVERABLES

 * 5.0 NPS
   
   WILLING TO REFER


Custom Software Development
Apr 7, 2022

THE PROJECT


CUSTOM SOFTWARE DEV FOR A TRAVELTECH STARTUP

"They have a really confident project manager who came through with a very
professional and cleanly structured process."

Custom Software Development
$1,000,000 to $9,999,999
Sep. 2021 - Ongoing
see more
4.5
Quality:
4.5
Schedule:
4.5
Cost:
5.0
Willing to refer:
5.0
The Project
$1,000,000 to $9,999,999
Sep 2021 - Ongoing

Project summary:

Andersen is providing additional resources for a travel tech startup’s product
development team. These resources help in areas of UX/UI design, software
development, and Python backend programming.

The Reviewer
1-10 Employees
Munich, Germany

Markus Bohl
Founder & Advisory Board Member, Laya Technologies
Verified

THE REVIEW

"They have a really confident project manager who came through with a very
professional and cleanly structured process."

APR 7, 2022

4.5
Quality:
4.5
Schedule:
4.5
Cost:
5.0
Willing to refer:
5.0
The Review

Feedback summary:

Andersen’s resources have scaled the company’s development capacity, effectively
helping them build and launch a fully marketable product. The client commends
their cost-efficiency, seamless integration with internal teams, and high
accountability during the onboarding stages.



THE REVIEWER

Founder & Advisory Board Member, Laya Technologies
Markus

Other Industry

1-10 Employees

Munich, Germany
Phone Interview A Clutch analyst personally interviewed this client over the
phone.
Verified

THE REVIEW

 * Background
 * Challenge
 * Solution
 * Results
 * Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an
edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the founder and former CEO of a travel tech startup. I’m in charge of our
company’s main product, specifically the R&D, software development, and project
management around it.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Andersen?

Andersen is providing us with resources that help develop our product’s backend
and UX.

SOLUTION

What was the scope of their involvement?

Andersen provides individual resources who are part of a larger, mostly remote
team setup. They are part of the development process where they have to perform
like a normal employee. Together with these resources, we’re building our
initial product and bringing it to a sales-ready level so that we can use it
with clients. They help us with UI/UX design, software development, and Python
backend development.

What is the team composition?

We have three people from Andersen working with us. They have provided a fourth
resource, but there has been a switch due to the Invasion of Ukraine. One of the
guys is based there and is limited in his capacity right now. From their side,
we have UI/UX designers, software developers, and backend engineers who mainly
work with Python.

How did you come to work with Andersen?

I came across their newsletter years ago. Sometime later, we experienced a
resource gap when our outsourcing agency in Lithuania struggled to find Python
resources. That’s when we reached out to various agencies, including Andersen.

We received info from those agencies, and we vetted all the profiles in a normal
recruiting process. In the end, we chose Andersen because they delivered the
best available profiles and because they had a really confident project manager
who came through with a very professional and cleanly structured process. They
also have a German entity that can communicate in Russian, German, and English.

How much have you invested with them?

With about 20–25 people involved, we have spent about $2 million.

What is the status of this engagement?

They started working with us in September 2021, and it is an ongoing
partnership.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re not necessarily delivering a product for us, but they have helped us
build and launch the product. It’s normal for some issues to come up since we’re
dealing with people, but in general, they have delivered what we expected from
them and at a very good cost. If we compare the output to the daily or hourly
rate, it is really attractive. 

How did Andersen perform from a project management standpoint?

We have a scrum master that handles all project management, including the
business and contractual parts. We do a monthly review where we discuss where we
are standing, how each resource is performing, and whether we need additional
resources. Andersen is very engaged when it comes to that, and it has all been
very good.

What did you find most impressive about them?

Andersen has an impressive professional approach to outsourcing. The whole
process and the whole administration have been really good. 

They always provide a clear contract with clear requirements of what they need
and don’t need. They’re strict about their terms when we negotiate, and they
don’t simply give in. Everything is really straightforward, and the project
management team, especially our project manager, is really helpful. To sum it
up, they have great accountability.

Are there any areas they could improve?

The only constructive feedback we have is related to the individual resources or
the profiles that Andersen produces. However, we vet all candidates like in a
normal recruiting process, so there isn’t much room for them to wiggle. They can
only produce the profiles that are out there, so it’s okay.

Do you have any advice for potential customers?

The key thing is how you treat them and integrate them into your own team. Bring
them into your system and processes and acquaint them with your standards.
You’ll also need a clear understanding of your product, what you want, and what
deliverables you need. I think that’s part of the recipe for success when
working with them.

4.5
Overall Score
 * 4.5 Scheduling
   
   ON TIME / DEADLINES

 * 5.0 Cost
   
   VALUE / WITHIN ESTIMATES

 * 4.5 Quality
   
   SERVICE & DELIVERABLES

 * 5.0 NPS
   
   WILLING TO REFER


Custom Software Development
Jan 29, 2022

THE PROJECT


CUSTOM SOFTWARE DEV FOR ONLINE FINANCIAL MONITORING PLATFORM

"The management was great and caring about our experience."

Custom Software Development
$200,000 to $999,999
Dec. 2020 - Dec. 2021
see more
4.5
Quality:
4.0
Schedule:
5.0
Cost:
4.0
Willing to refer:
5.0
The Project
$200,000 to $999,999
Dec 2020 - Dec 2021

Project summary:

Andersen developed a custom solution for an online financial monitoring
platform. The app was expected to track different metrics and create proper
analytics related to financial data.

The Reviewer
1-10 Employees
Dallas, Texas

Founder, TaskDent
Verified

THE REVIEW

"The management was great and caring about our experience."

JAN 29, 2022

4.5
Quality:
4.0
Schedule:
5.0
Cost:
4.0
Willing to refer:
5.0
The Review

Feedback summary:

Andersen not only built the product from scratch, but they also added features
that the client needed. They provided great and caring management with an
organized communication process. The internal team also praised their dedication
to their satisfaction.



THE REVIEWER

Founder, TaskDent


Healthcare

1-10 Employees

Dallas, Texas
Online Review The client submitted this review online.
Verified

THE REVIEW

 * Background
 * Challenge
 * Solution
 * Results
 * Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Founder and CEO of TaskDent; online financial monitoring platform for business
owners in healthcare.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Andersen, and what were your
goals?

We were looking for solutions to help doctors be able to easily be able to keep
track of their business performance and manage their overall financials all in
one place. A solution that would track different metrics and create proper
analytics related to business and personal financial data.

SOLUTION

How did you select this vendor and what were the deciding factors?

We researched and contacted multiple vendors with experience in this kind of
projects. Primarily via the clutch.co and companies websites. Andersen found to
be very responsive and cooperative with a large network of resources which gave
us a better impression compared to others.

Describe the scope of work in detail, including the project steps, key
deliverables, and technologies used.

We started with discovery phase and business analysis. Once we agreed on the
scope of the project and initial cost for MVP we moved on to the design and
development phase.

How many people from the vendor's team worked with you, and what were their
positions?

One business analyst, one designer, one project manager and team leader and 1-2
developers. During the project we had 2-3 substitutes in each position which
went smoothly.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about
the deliverables?

Our software was built from scratch and more features added or were modified
based on needs. We have started testing and debugging the product already and
the outcome seems to be inline with the expectations.

Describe their project management style, including communication tools and
timeliness.

The management was great and caring about our experience. We communicated via
Skype, Jira and email during the project which was very organized.

What did you find most impressive or unique about this company?

Most impressive part of the project was the responsiveness and communication.
Each step of the way we had quick feedback and followed the time lines very
closely. Another aspect as a very positive point was their attention to our
eproence and satisfaction with their performance.

Are there any areas for improvement or something they could have done
differently?

In these kind of complicated projects, it is expected there will some flaws and
need for improvements. During the development and testing it is normal that
things don’t perform or appear as expected. We always communicated any issues
and received great response and cooperation to solve them.

4.5
Overall Score
 * 5.0 Scheduling
   
   ON TIME / DEADLINES

 * 4.0 Cost
   
   VALUE / WITHIN ESTIMATES

 * 4.0 Quality
   
   SERVICE & DELIVERABLES

 * 5.0 NPS
   
   WILLING TO REFER


Web Development
Jan 28, 2022

THE PROJECT


WEBSITE DEVELOPMENT FOR COMMERCIAL PRINTING COMPANY

"I am 90% satisfied with Andersen's work thus far — they've exceeded my
expectations."

Web Development
$50,000 to $199,999
Aug. 2021 - Ongoing
see more
4.0
Quality:
4.0
Schedule:
4.0
Cost:
4.5
Willing to refer:
5.0
The Project
$50,000 to $199,999
Aug 2021 - Ongoing

Project summary:

Andersen is developing a website off of a legacy site for a commercial printing
company in ASP.NET MVC in a SQL Server with a frontend in Razor. They've
integrated single sign-on and are performing maintenance. 

The Reviewer
51-200 Employees
Hagerstown, Maryland

Jeremy Alexander
Digital Marketing Director, HBP Inc.
Verified

THE REVIEW

"I am 90% satisfied with Andersen's work thus far — they've exceeded my
expectations."

JAN 28, 2022

4.0
Quality:
4.0
Schedule:
4.0
Cost:
4.5
Willing to refer:
5.0
The Review

Feedback summary:

The development is ongoing, but the client is very pleased with the deliverables
thus far, although Andersen's development team doesn't take the initiative to
architect solutions. Overall, their developers are excellent value for the
client's investment; communication is done via Microsoft Teams. 



THE REVIEWER

Digital Marketing Director, HBP Inc.
Jeremy Alexander

Other Industry

51-200 Employees

Hagerstown, Maryland
Phone Interview A Clutch analyst personally interviewed this client over the
phone.
Verified

THE REVIEW

 * Background
 * Challenge
 * Solution
 * Results
 * Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an
edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the digital marketing director, web developer, and product manager for an
e-commerce publication at a commercial printing company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Andersen?

We hired Andersen to develop our website. 

SOLUTION

What was the scope of their involvement?

Andersen is developing our new site from a legacy site that's existed for over
10 years. The site is built in ASP.NET MVC in a SQL Server, and the frontend is
in Razor. Andersen is also using some Javascript for the development. They've
added some bells and whistles, including single sign-on, and refactored our old
application. Andersen is also performing some bug fixes and maintenance where
it's needed. 

What is the team composition?

We're working with three teammates from Andersen, and the project manager is our
main point of contact. 

How did you come to work with Andersen?

I did a quick Google search and reached out to them because they seemed the most
professional. Their team got back to me quickly, so we hired them. 

How much have you invested with them?

We've invested around $75,000 with Andersen thus far. 

What is the status of this engagement?

This project with Andersen began in August 2021, and it's ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The site is still in development, but Andersen is performing very well for the
price, given that they're remote developers. I am 90% satisfied with Andersen's
work thus far — they've exceeded my expectations. 

How did Andersen perform from a project management standpoint?

Andersen's project manager isn't very involved with our project because we're
not paying them for that service. Their developers generally meet deadlines and
stay on budget, but there have been some minor delivery issues. We constantly
communicate via Microsoft Teams and have biweekly 30-minute phone calls with the
Andersen team. 

What did you find most impressive about them?

Andersen's technical ability is excellent — they provide excellent developers
for a reasonable price.  

Are there any areas they could improve?

Andersen requires that I have a hands-on role in architecting technical
solutions. That is a general issue of having remote developers who don't take
ownership of an application, but I would prefer if they took more initiative to
architect solutions. 

Do you have any advice for potential customers?

I'd advise customers to be very hands-on with the system architecture and be
prepared to provide Andersen's developers with the architectural solutions and
marching orders for the development. Customers shouldn't expect a lot of
feedback regarding architectural solutions either. 

4.0
Overall Score
 * 4.0 Scheduling
   
   ON TIME / DEADLINES

 * 4.5 Cost
   
   VALUE / WITHIN ESTIMATES

 * 4.0 Quality
   
   SERVICE & DELIVERABLES

 * 5.0 NPS
   
   WILLING TO REFER


Custom Software Development
Dec 22, 2021

THE PROJECT


SOFTWARE DEVELOPMENT & UI/UX DESIGN FOR HR SAAS COMPANY

"Their team is open to discussion and feedback. As a result, our sprint planning
runs smoothly."

Custom Software Development
$200,000 to $999,999
Feb. 2021 - Ongoing
see more
4.5
Quality:
4.5
Schedule:
4.0
Cost:
4.0
Willing to refer:
5.0
The Project
$200,000 to $999,999
Feb 2021 - Ongoing

Project summary:

Andersen is developing and designing an HR SaaS company’s employee management
software. The tool contains a database for employee information, and it supports
onboarding, recruitment, and time tracking. 

The Reviewer
11-50 Employees
Singapore

Co-Founder, HR SaaS Company
Verified

THE REVIEW

"Their team is open to discussion and feedback. As a result, our sprint planning
runs smoothly."

DEC 22, 2021

4.5
Quality:
4.5
Schedule:
4.0
Cost:
4.0
Willing to refer:
5.0
The Review

Feedback summary:

Andersen’s work quality and project management successfully meet the client’s
expectations. They are professional, transparent, and collaborative — their work
inspires confidence. A true partner, they display care for the product,
constantly suggesting improvements and modifications. 



THE REVIEWER

Co-Founder, HR SaaS Company


Software

11-50 Employees

Singapore
Phone Interview A Clutch analyst personally interviewed this client over the
phone.
Verified

THE REVIEW

 * Background
 * Challenge
 * Solution
 * Results
 * Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an
edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of an HR SaaS company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Andersen?

We wanted to have a scalable development team to help us build our product’s
version one from scratch.

SOLUTION

What was the scope of their involvement?

Anderson has built our software that allows our clients to sign-up, upload
information, and manage their employees. They developed our MVP, which is a web
portal. Their team is using React.js for frontend development and Python Django
for backend development. 

Our app is an employee management software. It contains a database that stores
employee information, and it supports onboarding, recruitment, and time
tracking. 

In addition, our tool can conduct performance reviews — users can set milestones
and log employee metrics. We intend to make it a workflow machine. If a user
triggers a task, another user can approve it. 

Andersen also helped us design the app’s UI/UX — they created high-fidelity
wireframes and mockups using Figma. 

Our in-house product owners are working with Andersen to communicate
requirements and review designs. Our team provides feedback and suggestions to
their work. The whole process is collaborative, and their development is
ongoing. 

What is the team composition?

We work with five developers, one Scrum master, one designer, and three QA
specialists. The Scrum master is our point of contact, but we also have an
account manager. 

How did you come to work with Andersen?

I searched on Google for offshore software developers from Eastern Europe, and
Andersen was one of the firms that came up. I looked at their website and found
it to be very professional. 

On our initial discussions, I found that they were a relatively large company
with a few hundred employees, increasing my confidence. I also looked at their
reviews, including on Clutch, and the feedback I saw was quite positive. With
that, I decided to work with them. 

How much have you invested with them?

We’ve spent around $100,000–$200,000. 

What is the status of this engagement?

We started working together around February 2021, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Andersen cares about our product, and they always come up with ideas on how we
can improve the code. The quality of their work is also excellent — they meet
our expectations.

They propose refactoring work to make our app more scalable. They also suggest
tools that we should use to improve our operations. I’m very optimistic about
their work, and I’m happy with the engineers we have. 

How did Andersen perform from a project management standpoint?

Andersen’s team is very professional. We do sprint planning, and they review our
documentation and create a project timeline. Most of the time, they meet their
deadlines. We use Slack for communication, and we have a daily sprint call with
their team. 

What did you find most impressive about them?

Their team is open to discussion and feedback. As a result, our sprint planning
runs smoothly, and we can easily communicate what we need. Everything is very
transparent, so I’m confident that they’ll deliver based on our requirements. 

Are there any areas they could improve?

Overall, I’m delighted working with Andersen. I can’t think of anything that
they can improve. 

Do you have any advice for potential customers?

Documentation is very important. Make sure that you’re aligned with Andersen's
team and figure out a communication system that works. 

4.5
Overall Score
 * 4.0 Scheduling
   
   ON TIME / DEADLINES

 * 4.0 Cost
   
   VALUE / WITHIN ESTIMATES

 * 4.5 Quality
   
   SERVICE & DELIVERABLES

 * 5.0 NPS
   
   WILLING TO REFER


Web Development
Dec 15, 2021

THE PROJECT


LOGISTICS PORTAL FOR SPATIAL WEB PROTOCOL COMPANY

"The team is very professional, everything is clearly documented, and the
quality of the work produced is outstanding."

Web Development
$50,000 to $199,999
Oct. 2021 - Ongoing
see more
5.0
Quality:
5.0
Schedule:
5.0
Cost:
5.0
Willing to refer:
5.0
The Project
$50,000 to $199,999
Oct 2021 - Ongoing

Project summary:

A spatial web protocol builder needed to redesign the user portal for one of
their apps in the logistics sector. They decided to work with Andersen on the
project based on the vendor's previous experience.

The Reviewer
51-200 Employees
Los Angeles, California

Guido Maria Magliano
Director of Operations, VERSES
Verified

THE REVIEW

"The team is very professional, everything is clearly documented, and the
quality of the work produced is outstanding."

DEC 15, 2021

5.0
Quality:
5.0
Schedule:
5.0
Cost:
5.0
Willing to refer:
5.0
The Review

Feedback summary:

Since the Andersen team began working on the app, the company has received more
positive feedback regarding its UX. The company liked the work so much in fact
that they re-used some of the assets of the portal on other projects they were
working on to increase their efficiency and resilience.



THE REVIEWER

Director of Operations, VERSES
Guido Maria Magliano

Software

51-200 Employees

Los Angeles, California
Online Review The client submitted this review online.
Verified

THE REVIEW

 * Background
 * Challenge
 * Solution
 * Results
 * Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

VERSES is creating the protocols for the next generation of the web, connecting
people, places, and things. Our Spatial Web Protocols are universal and open
standards for the next generation of the web that connects people, places,
things, and currencies into a single, digital network - The Spatial Web.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Andersen, and what were your
goals?

We hired Andersen for redesigning the user portal for one of our Spatial Web
Apps in the logistics sector.

SOLUTION

How did you select this vendor and what were the deciding factors?

We researched dev shops online and shortlisted a few. After speaking with the
team at Andersen, we selected this vendor based on their previous designs, which
looked outstanding.

Describe the scope of work in detail, including the project steps, key
deliverables, and technologies used.

Deliverables: new wireframes & designs, build re-usable components, add charts
and metrics tables.

How many people from the vendor's team worked with you, and what were their
positions?

We hired one Project Manager, 2 Frontend Developers, 1 Solutions Architect, 1
Business Architect, and 1 Designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about
the deliverables?

Better user experience (we received great feedback from our clients), some of
the portal components were re-used in other projects, increase efficiency and
resilience.

Describe their project management style, including communication tools and
timeliness.

Weekly dev review and management meetings; in constant communication on Slack;
multiple tracking and release notes regularly provided to us.

What did you find most impressive or unique about this company?

The team is very professional, everything is clearly documented (business
requirements, vision, scope, deliverables, progress), and the quality of the
work produced is outstanding.

Are there any areas for improvement or something they could have done
differently?

The process for approving user stories can be improved upon and made simpler.

5.0
Overall Score
 * 5.0 Scheduling
   
   ON TIME / DEADLINES

 * 5.0 Cost
   
   VALUE / WITHIN ESTIMATES

 * 5.0 Quality
   
   SERVICE & DELIVERABLES

 * 5.0 NPS
   
   WILLING TO REFER


Web Development
Nov 17, 2021

THE PROJECT


WEBSITE RELAUNCH FOR FIRST RESPONSE NONPROFIT ORGANIZATION

"They are professionals and very well organized and friendly!"

Web Development
$50,000 to $199,999
June 2021 - Ongoing
see more
5.0
Quality:
5.0
Schedule:
5.0
Cost:
5.0
Willing to refer:
5.0
The Project
$50,000 to $199,999
Jun 2021 - Ongoing

Project summary:

A first response nonprofit organization wanted to relaunch their website and
move to a headless architecture with React. They partnered with Andersen to
provide the extra manpower they needed for the project.

The Reviewer
201-500 Employees
Bern, Switzerland

Head of Digital Marketing Team, First Response Nonprofit
Verified

THE REVIEW

"They are professionals and very well organized and friendly!"

NOV 17, 2021

5.0
Quality:
5.0
Schedule:
5.0
Cost:
5.0
Willing to refer:
5.0
The Review

Feedback summary:

Once the Andersen team acclimated to the company's coding principles and rules,
the entire project progressed smoothly. The company described the team as
professionals who are well-organized and friendly.



THE REVIEWER

Head of Digital Marketing Team, First Response Nonprofit


Nonprofit

201-500 Employees

Bern, Switzerland
Online Review The client submitted this review online.
Verified

THE REVIEW

 * Background
 * Challenge
 * Solution
 * Results
 * Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Co-Project lead and Head of Digital Marketing Department

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Andersen, and what were your
goals?

We wanted to relaunch our website and therefore moved to a headless architecture
with React. In order to support our internal dev's we needed external manpower.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was contacted by Andersen before the relaunch via linkedin and therefore was
already in contact with them.

Describe the scope of work in detail, including the project steps, key
deliverables, and technologies used.

We used scrum for the development. The developer of Andersen were fully
integrated in our processes like internal dev's. The development was done with
React.

How many people from the vendor's team worked with you, and what were their
positions?

2 full stack web developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about
the deliverables?

It took some time for the dev's to get used to our rules and coding principeles
but it went smooth and the knowledge of them was on a very high level.

Describe their project management style, including communication tools and
timeliness.

We communicated with Slack and Github during the whole project.

What did you find most impressive or unique about this company?

They are professionals and very well organized and friendly!

Are there any areas for improvement or something they could have done
differently?

No, everything went smooth.

5.0
Overall Score We were very happy!
 * 5.0 Scheduling
   
   ON TIME / DEADLINES
   
   Very easy
 * 5.0 Cost
   
   VALUE / WITHIN ESTIMATES
   
   We were happy with the price / performance ratio

 * 5.0 Quality
   
   SERVICE & DELIVERABLES
   
   Very good educated developers with high skill levels
 * 5.0 NPS
   
   WILLING TO REFER

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VERIFICATION

Clutch verification provides an additional layer of data to help you make the
right purchasing decision of business services. Learn more
Gold VERIFIED
Business Entity
Business Entity Name
AndersenLab Limited Liability Company
Status
Active
Jurisdiction of Formation
Arizona
ID
L20816804
Date of Formation
April 4, 2016
Source
Arizona Corporation Commission
Last Updated
March 18, 2022
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Source
Experian
Full Business Credit Report
Last Updated
October 15, 2020
Client Reviews
VERIFIED CLIENT REVIEWS
94
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
September 7, 2022
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   on August 4, 2022.

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 * © 2023 Clutch
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 * We updated our Terms of Service
   on August 4, 2021.