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HUB IT Tips & Tricks: Citrix Workspace App - Updates available for self service
installation

Click here to view this message in a browser window.

Citrix Workspace App - Updates Available

What You Need to Know

As part of our regular system maintenance, an update to the software that
permits Citrix access is now available in software center.  You must update your
computer before October 1st or your system will update automatically. 

This update should take approximately 5 minutes and your computer will not
reboot. After the installation completes, your Citrix session may need to be
maximized across multiple monitors.

If you need help reconfiguring your screen settings, a Quick Reference Guide can
be found here.*

*Users may be prompted to 'Sign in to keep reading' the document if not already
logged into the Service Desk Connect Portal.

 

What You Need to Do                                                  



Important Notes:

 * Users must access Software Center to download and complete the software
   update outside of their Citrix session.  
 * Users can minimize an active Citrix session to initiate the download from
   Software Center.  Once completed, the software updates will be available upon
   next login to the Citrix Workspace App.
 * Users who access Citrix via their personal computer can download and install
   the latest Citrix Workspace App directly from the Citrix website using this
   link. 

 

The ‘Why’

Regular updates to systems and software are necessary to keep your computer safe
and performing correctly.  Proactively updating applications at your convenience
can help minimize impact to your business day.

 

 

 IT Communications

Please do not reply to this message. Replies to this message are routed to an
unmonitored mailbox.

If you have questions please go to https://hubhelp.hubinternational.com/.  You
may also call us at 1-888-677-6948 or by dialing extension 1111 from your desk
phone.