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Submitted URL: http://sendbird.com/
Effective URL: https://sendbird.com/
Submission: On October 23 via api from US — Scanned from DE
Effective URL: https://sendbird.com/
Submission: On October 23 via api from US — Scanned from DE
Form analysis 1 forms found in the DOM
<form class="sendbird-message-input-wrapper__message-input">
<div class="sendbird-message-input" data-testid="sendbird-message-input">
<div class="sendbird-message-input--area">
<div style="position: relative;">
<div id="sendbird-message-input-text-field" class="sendbird-message-input--textarea sendbird-message-input-text-field" contenteditable="true" role="textbox" aria-label="Text Input" maxlength="5000" style="padding-inline-end: 52px;"></div>
<span class="sendbird-message-input--placeholder sendbird-label sendbird-label--body-1 sendbird-label--color-onbackground-3">Enter message</span>
</div>
</div>
</div>
</form>Text Content
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🚀 Create your free custom AI chatbot in minutes
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Why Sendbird
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English
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Why Sendbird
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Talk to sales
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COMMUNICATION APIS FOR THE ENTIRE CUSTOMER JOURNEY
Supercharge customer engagement in and outside your app, with APIs and software
for live chat, video, AI chatbots, and omnichannel business messaging.
Talk to SalesRequest a demo
TRUSTED BY 4,000+ APPS GLOBALLY
GROW WITH SENDBIRD, THE #1 COMMUNICATIONS API PLATFORM
Business and engineering leaders choose Sendbird for enterprise-level scale,
security, and compliance. Our reliable, global infrastructure gives you peace of
mind to focus on product and customer experience.
Learn about the Sendbird platform
6 BILLION+
END USERS
7 BILLION+
MONTHLY MESSAGES
145K+
GLOBAL DEVELOPERS
TOP-TIER COMMUNICATION APIS FOR CRAFTING CUSTOM EXPERIENCES
Choose Sendbird’s award-winning products to enjoy higher message deliverability,
open, and conversion rates.
Intuitive APIs, sample apps, tutorials, and free
trials make it easy to get started.
* 1 One way messages
* 2 Two way communications
* 3 Autonomous conversations
1 One way messages
BUSINESS MESSAGING
Send one-way, omnichannel messages to your customers.Â
Save money with critical messages sequenced by channel (including SMS and
messaging apps). Make money with beautiful messages that persist in your app.
Send business messages
2 Two way communications
CHAT, VOICE, VIDEO
Enable two-way, group conversations among your users.
Significantly improve your user engagement and retention rate with in-app chat,
voice, and video capabilities.
Build in-app chatBuild video chat
3 Autonomous conversations
AI CHATBOT
Power autonomous conversations with artificial intelligence.
Deploy a custom AI chatbot trained on your data and processes. Watch
productivity and customer satisfaction scores soar.
Launch free AI chatbots
APIS, SDKS, AND UI KITS DEVELOPERS LOVE
Sendbird's APIs for chat, voice, video, AI chatbots, SMS, WhatsApp, KakaoTalk,
and in-app notifications are highly-abstracted and available through SDKs and UI
Kits that save developers' time and headaches. We take care of a ton of
operational complexity under the hood, so you can power rich communication
experiences without worrying about building features, edge cases, reliability,
or scale. Plus we offer easy-to-use software interfaces for other teams to take
advantage of your integrations.
Developer portal
Tutorials
Docs
Demo
* iOS
* Android
* JavaScript
* Flutter
* Platform API
import UIKit
import SendbirdChatSDK
let initParams = InitParams(applicationId: "APP_ID", isLocalCachingEnabled: true)
SendbirdChat.initialize(params: initParams, migrationStartHandler: {},
completionHandler: { error in
FeedChannel.getChannel(url: "FEED_CHANNEL_URL") { channel, error in
self.collection =
SendbirdChat.createNotificationCollection(channel: channel, startingPoint:
Int64.max, params: params, delegate: self)
}
}
)
import com.sendbird.android.SendbirdChat
import com.sendbird.android.channel.FeedChannel
import com.sendbird.android.collection.NotificationCollection
val initParams =
InitParams.Builder("APP_ID").setLocalCachingEnabled(true).build()
SendbirdChat.init(applicationContext, initParams, object : InitResultHandler {
override fun onInitSucceed() {
FeedChannel.getChannel("FEED_CHANNEL_URL", object :
FeedChannel.GetChannelHandler {
override fun onResult(channel: FeedChannel?, e:
SendbirdChatException?) {
collection =
SendbirdChat.createNotificationCollection(channel, Long.MAX_VALUE, params,
object : NotificationCollection.NotificationCollectionDelegate {...})
}
})
}
})
const SendBird = require('sendbird');
const sb = new SendBird({ appId: APP_ID });
sb.connect(USER_ID)
.then(user => {
return sb.FeedChannel.getChannel(FEED_CHANNEL_URL);
})
.then(feedChannel => {
const ChannelHandler = new sb.ChannelHandler();
sb.addChannelHandler('UNIQUE_HANDLER_ID', ChannelHandler);
})
.catch(error => {
// Handle errors
console.error('Error in Sendbird:', error);
});
import 'package:sendbird_sdk/sendbird_sdk.dart';
await SendbirdChat.init(appId: 'APP_ID');
final feedChannel = await FeedChannel.getChannel('FEED_CHANNEL_URL');
final notificationCollection = NotificationCollection(channel: feedChannel,
params: MessageListParams(), handler: MyNotificationCollectionHandler());
import requests
# Configuration
url = "YOUR_BASE_URL/v2/notifications"
headers = {
"Api-Token": "YOUR_API_TOKEN",
"Content-Type": "application/json"
}
payload = {
"template": {
"key": "appointment_reminder",
"variables": {
"user-1": {"first_name": "Chase", "datetime": "2024/03/18", "appointment_number": "388031"}
}
},
"targets": ["user-1"],
"mode": "realtime"
}
# POST request
response = requests.post(url, json=payload, headers=headers)
DISCOVER HOW BUSINESSES THRIVE USING
SENDBIRD'S ALL-IN-ONE COMMUNICATIONS API PLATFORM
Digital leaders customize a differentiated, modern messaging experience with
Sendbird. Explore the variety of ways by industry, team, and use case.
* Industries
* Functions
* Use cases
DIGITAL HEALTH
FINANCIAL SERVICES
DELIVERY & RIDESHARE
MARKETPLACES
RETAIL & E-COMMERCE
SOCIAL MEDIA & COMMUNITY
COMMUNICATION APIS LEADERS TRUST
Choosing Sendbird means faster time to market, less maintenance, and more time
to focus on your customer
"Sendbird is an important partner for Carousell, and they power Carousell’s core
transaction flows by providing a fast and reliable chat service between our
buyers and sellers."
Carousell
10weeks
Time to migration
1.5X
Monthly message count
6.5X
Chat MAU
View Carousell case study
"The onboarding package was exceptionally beneficial and responsive. The team
quickly adapted and addressed our evolving needs, ensuring our requirements were
met."
Sebastian Lozano Sr. Product Manager at Redfin
93%
Of users return to the Redfin app within a week
1week
For prototyping
↓time
To increase number of agent introductions
View Redfin case study
"With Sendbird's developer-friendly chat API and SDKs, we were quickly able to
build a responsive and reliable messaging experience that our users love."
Hiren Bhavsar Director of Product Management at Accolade
4weeks
Time to migration
215%
Increase in daily sent message count per user
2.6X
increase in number of people messaging
View Accolade case study
With Sendbird, we offer 100% digital customer support via
in-app chat, resulting in higher engagement and consistent CSAT scores of 5/5.
Ozgur Gemici Senior Product Manager at Virgin Mobile
26%
Decrease in customer support requests
25%
Increase in customer interactions
96%
CSAT score
View Virgin case study
"We chose Sendbird for two main reasons: it met our needs with its feature-rich
chat service, and their client base assured us they could handle our traffic and
growth."
Ben Celebicic CTO at Hinge
5weeks
Development time for voice and video calls
100%
Chat uptime
10weeks
Go-to-market
View Hinge case study
A COMPLETE ECOSYSTEM TO IMPLEMENT COMMUNICATION SUCCESSFULLY
Sendbird offers multiple ways for you to get professional services and support,
to maximize your success.
Join our community
Community
Engage with 145k+ developers and trained experts.
View our partners
Partners
Enjoy benefits through AWS, a strategic partner of Sendbird.
Customer success
Get personalized care, from onboarding through renewal.
Technical services
Get even more value out of your investment via solutions engineers.
READY TO IMPROVE CUSTOMER COMMUNICATIONS?
Talk to salesRequest a demo
RESOURCES
CASE STUDY
HALVING PATIENT RESPONSE TIME WITH AI HEALTHCARE CHATBOTS
This healthcare company developed a healthcare mobile messaging app to connect
patients with doctors using Sendbird’s chat API for medical routine
communication, appointment scheduling, and prescription management.
CASE STUDY
REDFIN, A REAL ESTATE COMPANY, BUILDS A CUSTOM AI VIRTUAL ASSISTANT TO ANSWER
QUESTIONS ABOUT FOR-SALE HOMES
Redfin uses Sendbird's custom AI chatbots to streamline home search.
WEBINAR
INTRODUCING SENDBIRD’S CHATGPT-POWERED CHATBOTS
With ChatGPT-powered chatbots by Sendbird, businesses can take their chatbot
capabilities to the next level with generative AI, providing customers with a
more effective, personalized, and user-friendly experience.
BLOG
THE ULTIMATE GUIDE TO IN-APP NOTIFICATIONS
Learn what in-app notifications are, top use cases of in-app notifications, and
decide whether you should build or buy in-app notifications.
Products
Chat messaging
Chat API
Chat SDK
Chat UI Kit
Business Messaging
In-app
Push
SMS
WhatsApp
AI Chatbot
Advanced Moderation
Desk
Calls
Pricing
Company
About
Careers
Blog
Events
Partners
AI chatbot affiliates
News
Brand resources
Library
Contact us
Support
Help center
Support policy
Talk to sales
Request a demo
By Industry
Financial services
Digital health
Marketplaces
On-demand
Retail
Social & communities
By Function
Customer service
Sales
Marketing
Operations
Live streaming
User conversations
Developer
Developer portal
Documentation
Demos
Tutorials
Community
FAQ
Server status
Why Sendbird
Learning center
Customers
Security & compliance
RFP template
Comparison
Sendbird vs Stream
Sendbird vs alternatives
Products
Chat messaging
Chat API
Chat SDK
Chat UI Kit
Business Messaging
In-app
Push
SMS
WhatsApp
AI Chatbot
Advanced Moderation
Desk
Calls
Pricing
By Industry
Financial services
Digital health
Marketplaces
On-demand
Retail
Social & communities
By Function
Customer service
Sales
Marketing
Operations
Live streaming
User conversations
Developer
Developer portal
Documentation
Demos
Tutorials
Community
FAQ
Server status
Support
Help center
Support policy
Talk to sales
Request a demo
Company
About
Careers
Blog
Events
Partners
AI chatbot affiliates
News
Brand resources
Library
Contact us
Why Sendbird
Learning center
Customers
Security & compliance
RFP template
Comparison
Sendbird vs Stream
Sendbird vs alternatives
© 2024 Sendbird, Inc.
Terms of service
Privacy notice
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Sub-processors
English
Finch from Sendbird
October 23, 2024
Finch from Sendbird
Hi! đź‘‹ I'm Finch, and I'll be your guide to Sendbird today.
8:22 PM
Did you know in-app messages boost engagement rates by 131%?
8:22 PM
Tell me which of the following interests you in enhancing customer communication
:)
8:22 PM
Marketing, operational, and transactional omnichannel messages for my users
A chatbot that can recommend products, generate leads, or deflect customer
inquiries
Advanced moderation capabilities that can enhance the quality of chat
Secure and scalable in-app chat between users
Enter message
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