athleta.gap.com Open in urlscan Pro
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Submitted URL:
https://click.email.athleta.com/?qs=a882ff7d4db17943ecea7461bc3b255a3a7afde1518bd33751f6a615f83c5b1daf6e673601161e2ea87061d49a6e...
Effective URL:
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Submission: On December 14 via api (December 14th 2022, 12:17:17 am UTC) from US — Scanned from DE

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FREE SHIPPING ON $50+ FOR REWARDS MEMBERS SIGN IN OR JOIN

DETAILS
Sign In
Your Account




--------------------------------------------------------------------------------

25% OFF* YOUR PURCHASE

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SHOP WOMENfill=#FFF
SHOP GIRLfill=#FFF
Discount taken at checkout. Restrictions apply. Ends 12/18.
*DETAILS
Athleta RewardsGift Card
Search:
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REWARDS PROGRAM FAQ

Overview

Points and Rewards

Benefits

Cardmember-Specific Questions


OVERVIEW

Q: WHAT IS THE NEW REWARDS PROGRAM?

A: On July 20,2021, our credit card and Rewards programs became one program,
Athleta Rewards. The Athleta Rewards Credit Card, the Athleta Rewards
Mastercard® and the Athleta Rewards World Mastercard® are part of Athleta
Rewards.

You are able to shop across all four of our brands and enjoy the benefits of
your One Membership. Whether you joined Gap Good Rewards, Banana Republic
Rewards, Navyist Rewards, or Athleta Rewards, your membership will travel with
you.

Q: WHEN DO CHANGES TO THE NEW MEMBERSHIP TAKE EFFECT?

A: Starting July 20, 2021. You can find out more and read the full Terms &
Conditions here.

Q: WHAT ARE THE NEW MEMBERSHIP LEVELS?

A: Levels are open to all members and are based on your annual spend (or, if you
are a Cardmember, it may also be based on points earned, whichever comes
first).  

There are 3 levels:

Core = <$500 annual brand spend.
Enthusiast = Cardmembers start at Enthusiast level and Members reach this level
with a $500-$999 annual spend at Gap, Banana Republic, Old Navy, Athleta, Gap
Factory and/or Banana Republic Factory.
Icon = 5,000 points as a Cardmember or $1,000+ annual brand spend for Members
and Cardmembers. Athleta Rewards World Mastercard® Cardmembers start at Icon
level.


POINTS AND REWARDS

Q: HOW MANY POINTS DO I NEED TO EARN A REWARD?

A: 100 points = $1 reward.

Q: HOW DO I EARN POINTS?

A: When you shop in-store, you’ll earn points when you provide the phone number
registered to your membership at checkout. For online purchases at athleta.com,
bananarepublic.com, bananarepublicfactory.com, gap.com, gapfactory.com, and
oldnavy.com, you’ll earn points if you are logged in with your email address.

Cardmembers will earn points on in-store and online purchases made with your Gap
Inc. Credit Card. 

Q: HOW MANY POINTS DO I EARN FOR EACH DOLLAR SPENT?

A: Cardmembers earn 5 points per $1 dollar spent with your Gap Inc. Credit Card
at our family of brands.   
Members earn 1 point per $1 dollar spent.   
Gap Inc. Mastercard® Cardmembers earn 1 point for every $1 dollar spent outside
of our brands,
Gap Inc. World Mastercard® Cardmembers earn 2 points for every $1 dollar spent
outside of our brands.

Q: HOW LONG DOES IT TAKE FOR POINTS TO POST TO MY ACCOUNT?

A: Points will be posted to your account within one day from the date of
purchase. Points are initially earned in a pending status. After 14 days, earned
points become active.

Q: DO MY POINTS EXPIRE? 

A: Points will not expire if you make at least one purchase every 12 months.
Points expire after 12 months if you do not make any purchase in the 12 months
after earning them. Points have no monetary value.

Q: HOW DO I REDEEM MY REWARDS?

A: You can use your phone number and email address to redeem rewards on
purchases at our family of brands.

Q: HOW DO I ACCESS MY REWARDS?

A: To redeem rewards on in-store purchases, you’ll provide the phone number
registered to your membership at checkout. For online purchases, you’ll log in
using your email address.

Q: WHO DO I CONTACT IF I NEED HELP?

A: You can contact the Call Center at 1-877-328-4538.

Q: I HAVE AUTHORIZED USERS ON MY CREDIT CARD ACCOUNT. WILL THEY EARN POINTS WHEN
THEY USE THEIR CREDIT CARD?

A: Yes, purchases made by authorized users will continue to earn points and will
be deposited to your rewards account.

Q: HOW DO I KNOW HOW MANY POINTS I HAVE?

A: Simply log in to your Gap Inc. account to view your points and rewards
information.

Q: HOW DO I DONATE MY REWARDS?

A: You can donate rewards to select organizations in the Earn & Redeem tab in
your account.

Q: IF I HAVE MULTIPLE GAP INC. CREDIT CARDS, WILL MY POINTS BE COMBINED?

A: Yes, the new Rewards Program accumulates points from any of your Gap Inc.
Credit Card accounts as long as your email address and phone number are the same
for both accounts. 

If you notice any discrepancies, please call 1-877-328-4538 for help linking
your accounts.

Q: IF I HAVE A REWARDS PROGRAM ACCOUNT AND A GAP INC. CREDIT CARD ACCOUNT, WILL
MY POINTS BE COMBINED?

A: Yes, points will be combined in the same points bank as long as your email
address and phone number are the same for both accounts. 

If you notice any discrepancies, please call 1-877-328-4538 for help linking
your accounts.


BENEFITS

Q: I JOINED THE REWARDS PROGRAM AT ANOTHER BRAND, CAN I STILL USE MY BENEFITS AT
ATHLETA?

A: Yes, your level and benefits travel with you to any of our brands no matter
where you enrolled.

Q: HOW DO I GET FREE SHIPPING?

A: Cardmembers and Members will receive free shipping with a purchase of $50 or
more. Icon level Cardmembers and Members will receive free 2-3 day shipping,
while Core and Enthusiast level Cardmembers and Members will receive free 3-5
day shipping.

Sign into your online account at checkout. Free shipping will be applied at
checkout, no code needed.

Q: WHERE DO I VIEW MY BENEFITS?

A: Details about your benefits, including the Family of Brands Bonus, Quarterly
Bonus, Birthday Bonus and Create Your Own Sale Day, can be found in your
account.

Q: HOW DO I GET FREE BASIC ALTERATIONS AT BANANA REPUBLIC STORES?

A: To use this benefit, bring your Banana Republic item and proof of Icon level
to a local Banana Republic store. Basic alterations include shortening hems on
pants, skirts and dresses. Call your local store for additional details and a
complete list of alterations included.

Q: HOW DO I SIGN UP FOR A FREE TRIAL SUBSCRIPTION FROM OBÉ FITNESS?

A: Rewards Members will get the obé Fitness trial if you’re a Gap Inc. Rewards
Program member and you’ve made a purchase at Athleta in the last 12 months AND
are either Enthusiast level (you’ll receive a 2-month free trial) or Icon level
(you’ll receive a 3-month free trial). Once you’ve met the above requirements,
the trial will be delivered to you via an email that will have a promo code for
obé Fitness and you’ll be directed to the obé Fitness site to sign up.


CARDMEMBER-SPECIFIC QUESTIONS

Our credit card program has transitioned to Barclays. On June 20, 2022, the
Athleta Rewards Visa®️ Credit Card and Gap Inc. Visa Signature®️ Credit Card
were converted to the Athleta Rewards Mastercard®️ and the Athleta Rewards World
Mastercard®️, the Athleta Rewards Credit Card name remains the same. As of June
20, 2022, your old card is no longer valid.

Q: WILL I STILL BE ABLE TO USE MY GAP INC. CREDIT CARD ACROSS GAP INC. BRANDS?

A:Yes, you can still use your Gap Good Rewards Credit Card, Athleta Rewards
Credit Card, Navyist Rewards Credit Card, and Banana Republic Rewards Credit
Card at Gap, Banana Republic, Old Navy, Athleta, Gap Factory and Banana Republic
Factory.

Q: DO I KEEP MY LUXE FOR LIFE STATUS IN THE NEW PROGRAM?

A: Yes, you’ll keep your lifetime status in the new program. This level will now
be referred to as Icon.

Q: HOW DO I ACTIVATE MY CREDIT CARD?

A: Gap Inc. Credit Cards are issued by Barclays Bank. You can activate your card
with Barclays Bank online at athleta.com/activate or by calling 866-382-9358.

Q: WHERE CAN I MANAGE AND GET INFORMATION ABOUT MY ACCOUNT?

A: Gap Inc. Credit Cards are serviced by Barclays Bank. To find information
about your account, you can create an online Barclays account at
athleta.barclaysus.com.

Q: WHAT SHOULD I DO IF MY CARD IS LOST OR STOLEN?

A: Cardmembers may report lost or stolen Gap Inc. Credit Cards 24 hours a day,
seven days a week by logging into their online account at
athleta.barclaysus.com. Please review your account for any purchases you did not
make and report them to the customer service department or by calling
866-382-9358. Barclays Bank will close your account and issue you a new account
number and card for your protection.

Q: CAN I PURCHASE A GIFT CARD ONLINE WITH MY GAP INC. CREDIT CARD?

A: Yes, gift cards are available for purchase online with both Gap Inc. Credit
Cards and Gap Inc. Visa® Credit Cards.

Q: HOW DO I PAY MY CREDIT CARD BILL?

A: You can make a payment by mail, over the phone or by calling 866-382-9358, or
online at athleta.barclaysus.com. Unfortunately, stores cannot accept Gap Inc.
Credit Card payments or provide envelopes for mailing payment.

Q: CAN I PAY MY CREDIT CARD BILL IN-STORE?

A: Unfortunately, stores cannot accept Gap Inc. Credit Card payments or provide
return address envelopes. There are various ways you can make a payment: by
mail, over the phone, or online at athleta.barclaysus.com. When paying by phone,
it's free to pay through the automated system; however, there may be a fee to
pay with a live agen

Q: CAN I USE REWARDS TO PAY MY CREDIT CARD BILL?

A: Rewards cannot be used to make payments toward your account. Rewards can only
be used toward purchases of merchandise made in-store or online at Old Navy, Old
Navy Outlet, Gap, Gap Factory store, Banana Republic, Banana Republic Factory
store, or Athleta in the U.S. (including Puerto Rico).


CUSTOMER SERVICE

If you couldn’t find an answer to your question above, reach out — we’re happy
to help!

1-877-328-4538

athleta.gap.com Open in urlscan Pro 2.18.169.125 Public Scan

Form analysis 1 forms found in the DOM

Text Content

athleta.gap.com Open in urlscan Pro
2.18.169.125 Public Scan

Form analysis
1 forms found in the DOM