helpdesk.izzyandliv.com
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Submission: On July 11 via automatic, source certstream-suspicious — Scanned from DE
Submission: On July 11 via automatic, source certstream-suspicious — Scanned from DE
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WELCOME TO OUR HELP SITE Search for a topic or article... ABOUT US 3 articles in this Topic * Are you black-owned? * Do you offer wholesale pricing? * Where can I find real customer feedback? BROWN SUGAR BOX SUBSCRIPTION 26 articles in this Topic * About the Waitlist - How Does it Work? * Can I Change My Monthly Billing or Shipping Date? * Can I Put My Subscription on Hold? * Can I Sign Up For Just One Box? And Not Auto Renew? * Can You Offer All the Products You Sell at a Discount Everyday? * Do you Accept Returns or Exchanges? * How Can I Change my Size and Style Preferences? See all articles in Brown Sugar Box Subscription → KIDS' & TWEENS' BROWN SUGAR BOXES 25 articles in this Topic * Are the Kids' & Tweens' Boxes available outside the US? * Can I apply an Izzy & Liv discount to the Kids' or Tweens' Brown Sugar Boxes? * Can I change my monthly billing or shipping date? * Can I order more than one Box and have them shipped to different addresses? * Can I put my subscription on hold? * Can I sign up for just one box? And not auto renew? * Can I transition my Brown Sugar Box Lil’ Girls’ subscription to a Tweens’ box subscription and keep my legacy price? See all articles in Kids' & Tweens' Brown Sugar Boxes → TEEN BI-MONTHLY BOX FAQS 23 articles in this Topic * HOW DOES THE SUBSCRIPTION WORK? * CAN I APPLY AN IZZY & LIV DISCOUNT CODE TO THE BROWN SUGAR KIDS’ BOXES? * CAN I CHANGE MY MONTHLY BILLING OR SHIPPING DATE? * CAN I PUT MY SUBSCRIPTION ON HOLD? * DO YOU ACCEPT RETURNS OR EXCHANGES? * HOW CAN I CHANGE MY SIZE AND STYLE PREFERENCES? * HOW CAN I UPDATE MY SHIPPING OR PAYMENT INFORMATION? See all articles in Teen Bi-Monthly Box FAQs → BROWN SUGAR REWARDS PROGRAM 7 articles in this Topic * Do I need to order every month? * Do my points expire? * How do I redeem my points? * How do I start earning points? * How will I know how many points I have? * I just placed an order but I do not see the points I earned with that order in my account? * What is the Rewards Program? OUR RESPONSE TO COVID-19 1 article in this Topic * OUR RESPONSE TO COVID-19 PRODUCT INFORMATION 6 articles in this Topic * I have an idea for a shirt. Can you make it? * I like a design but Want it in a different shirt style. Is that possible? * What brands do you print your apparel on? * What is the difference between Ladies Fit and Unisex Fit? * What sizes are available? * Where are your size charts? PROMO CODES, GIFT CARDS & SALES 4 articles in this Topic * Can I apply more than one reward code to an order? * How can I find out about promotions and sales? * How Do I Use A Discount Code? * How Do I Use My Gift Card or Store Credit? RETURNS & EXCHANGES 5 articles in this Topic * What can be returned? * What cannot be returned? * Who pays for the return? * How do I submit a return request? * Reserved rights regarding returns SHIPPING & DELIVERY 4 articles in this Topic * Do you offer local pickup? * Do you Offer Rush Shipping? * When will I get my order? * Why did only part of my order ship? DIGITAL ART PRINTABLES 4 articles in this Topic * How can I access my art printable? * How do I print my digital art printable? * I want to get a refund on my digital art printable. * My art printable files won’t open. SIMPLY INSURANCE 7 articles in this Topic * Does Shipping Protection cover stolen items? * Does Simply Insurance cover subscriptions? * How do I file a claim for my lost, stolen or damaged order? * What do I get when I insure my order with Shipping Protection Insurance? * What if my order is damaged? * What if my order never arrives or is stolen? * What Is Shipping Protection Insurance? CONTACT US Not finding what you're looking for? Contact Us Directly We run on re:amaze