expedia.my.salesforce-sites.com Open in urlscan Pro
35.158.127.51  Public Scan

Submitted URL: https://expediagso.secure.force.com/overcharges?code=7EsagHeWto5Kkvc6BdfXvp4TOj87zTPW1707166462742
Effective URL: https://expedia.my.salesforce-sites.com/overcharges/EVC_Dispute_Overview?accID=2P3u%2FkZRoUZCEIeoG3%2FNY7J3BIBRU9EUwMtC6cyM6M5tIc4Pm3Hcj...
Submission: On May 15 via manual from MY — Scanned from DE

Form analysis 2 forms found in the DOM

Name: pg1:j_id0:page-wrapper-top:formHeaderPOST /overcharges/EVC_Dispute_Overview

<form id="pg1:j_id0:page-wrapper-top:formHeader" name="pg1:j_id0:page-wrapper-top:formHeader" method="post" action="/overcharges/EVC_Dispute_Overview" enctype="application/x-www-form-urlencoded">
  <input type="hidden" name="pg1:j_id0:page-wrapper-top:formHeader" value="pg1:j_id0:page-wrapper-top:formHeader">
  <div class="header-group">
    <div><span id="pg1:j_id0:page-wrapper-top:formHeader:languageChangeStatus"><span id="pg1:j_id0:page-wrapper-top:formHeader:languageChangeStatus.start" style="display: none">
          <img height="11" src="/overcharges/resource/1585166005000/LoadingBarGif" width="16"></span><span id="pg1:j_id0:page-wrapper-top:formHeader:languageChangeStatus.stop"></span></span>
    </div>
    <div class="white-text">Language </div>
    <div><select id="pg1:j_id0:page-wrapper-top:formHeader:languageSelect" name="pg1:j_id0:page-wrapper-top:formHeader:languageSelect" size="1"
        onchange="A4J.AJAX.Submit('pg1:j_id0:page\x2Dwrapper\x2Dtop:formHeader',event,{'similarityGroupingId':'pg1:j_id0:page\x2Dwrapper\x2Dtop:formHeader:j_id14','parameters':{'pg1:j_id0:page\x2Dwrapper\x2Dtop:formHeader:j_id14':'pg1:j_id0:page\x2Dwrapper\x2Dtop:formHeader:j_id14'} ,'status':'pg1:j_id0:page\x2Dwrapper\x2Dtop:formHeader:languageChangeStatus'} )">
        <option value="de-DE">Deutsch</option>
        <option value="en-US" selected="selected">English</option>
        <option value="es-ES">Español de España</option>
        <option value="es-MX">Español de América Latina</option>
        <option value="fr-CA">Français Canadien</option>
        <option value="fr-FR">Français</option>
      </select>
    </div>
    <div>
      <a href="https://expedia.my.salesforce-sites.com/overcharges" title="Logout"><img src="/overcharges/resource/1522185784000/EPC_Account_Image"></a>
    </div>
  </div>
  <div id="pg1:j_id0:page-wrapper-top:formHeader:j_id208"></div>
</form>

Name: pg1:j_id0:page-wrapper-top:frm1POST /overcharges/EVC_Dispute_Overview

<form id="pg1:j_id0:page-wrapper-top:frm1" name="pg1:j_id0:page-wrapper-top:frm1" method="post" action="/overcharges/EVC_Dispute_Overview" class="mainForm" enctype="application/x-www-form-urlencoded">
  <input type="hidden" name="pg1:j_id0:page-wrapper-top:frm1" value="pg1:j_id0:page-wrapper-top:frm1">
  <div class="layout-wrapper section-wrapper">
    <div class="top-actions">
      <span class="link-text show-faq">Frequently Asked Questions</span>
    </div>
    <div class="page-message">
      <div class="message warningM3" role="alert">
        <table border="0" cellpadding="0" cellspacing="0" class="messageTable" style="padding:0px;margin:0px;">
          <tbody>
            <tr valign="top">
              <td>
                <img alt="warning" class="msgIcon" src="/s.gif" title="warning">
              </td>
              <td class="messageCell">
                <div class="messageText">
                  <p class="page-message-count">Number of Open Overcharges:&nbsp;2 </p>
                  <p class="page-message-property">Property ID:&nbsp;16209827 </p>
                </div>
              </td>
            </tr>
          </tbody>
        </table>
      </div><span id="pg1:j_id0:page-wrapper-top:frm1:j_id39"></span>
    </div>
    <div class="sub-actions">
      <a href="https://www.expediapartnercentral.com/Portal/EVCLookUpTool.html" target="_blank">Look up for EVC Information</a>
    </div>
    <div class="page-title">Overcharge Details</div><span id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:overchargeItem">
      <div class="box with-less-padding">
        <div class="box-header">
          <div class="overcharge-title">
            <div class="left">Expedia Reservation ID:&nbsp;228203034 </div>
            <div class="right">Total Amount to Credit:&nbsp; <span class="red">255.00&nbsp;HKD </span>
            </div>
          </div>
          <div class="overcharge-subtitle">
            <div class="left">Confirmation Number:&nbsp;71612SE121995 </div>
            <div class="right">Overcharge Reason:&nbsp;Overcharge </div>
          </div>
          <div class="overcharge-subtitle">
          </div>
        </div>
        <span id="chargeItema3x8b000002CrbrAAC"></span>
        <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:OverageValues">
          <div class="pbSubsection">
            <table class="detailList" border="0" cellpadding="0" cellspacing="0">
              <tbody>
                <tr>
                  <td class="data2Col  first  last " colspan="2">
                    <table cellpadding="4" cellspacing="4">
                      <tbody>
                        <tr>
                          <td><span class="bold">Booking Details</span></td>
                          <td></td>
                          <td><span class="expander"> </span></td>
                          <td><span class="bold">Payment Details</span></td>
                          <td class="right"></td>
                          <td></td>
                        </tr>
                        <tr>
                          <td>Guest:</td>
                          <td>Mei Wu</td>
                          <td></td>
                          <td>Original Booking Amount:</td>
                          <td class="right">1.395</td>
                          <td>HKD</td>
                        </tr>
                        <tr>
                          <td>Check-in:</td>
                          <td>5/4/2024</td>
                          <td></td>
                          <td>Booking Change Amount:</td>
                          <td class="right">0.00</td>
                          <td>HKD</td>
                        </tr>
                        <tr>
                          <td>Check out:</td>
                          <td>5/5/2024</td>
                          <td></td>
                          <td>Current Booking Amount:</td>
                          <td class="right">1.395</td>
                          <td>HKD</td>
                        </tr>
                        <tr>
                          <td>Booking Status:</td>
                          <td>Booked</td>
                          <td></td>
                          <td>Total Payments:</td>
                          <td class="right">1.650</td>
                          <td>HKD</td>
                        </tr>
                        <tr>
                          <td></td>
                          <td></td>
                          <td></td>
                          <td><span class="bold">Total Overcharge:</span></td>
                          <td class="right"><span id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:OverageValues:j_id95:j_id133" class="bold">255.00</span></td>
                          <td><span class="bold">HKD</span></td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
              </tbody>
            </table>
          </div>
        </div>
        <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection">
          <div class="pbSubsection">
            <table class="detailList" border="0" cellpadding="0" cellspacing="0">
              <tbody>
                <tr>
                  <td class="data2Col  first " colspan="2"><span id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:j_id136"></span></td>
                </tr>
                <tr>
                  <td class="data2Col  last " colspan="2"><span id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:j_id138">
                      <span class="link-text show-transactions hidetext">Hide Transaction Details</span>
                      <span class="link-text show-transactions showtext hide">Show Transaction Details</span>
                      <div class="transactions">
                        <div class="transaction-info"> Expedia Virtual Card Posted Settlement Details </div>
                        <table class="transaction-table" id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1" border="0" cellpadding="0" cellspacing="0">
                          <colgroup span="11"></colgroup>
                          <thead class="">
                            <tr>
                              <th scope="col" colspan="1" id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:j_id140header">
                                <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:j_id140header:sortDiv">Transaction Type</div>
                              </th>
                              <th scope="col" colspan="1" id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:j_id143header">
                                <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:j_id143header:sortDiv">Transaction Amount</div>
                              </th>
                              <th scope="col" colspan="1" id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:j_id146header">
                                <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:j_id146header:sortDiv">Transaction Currency</div>
                              </th>
                              <th scope="col" colspan="1" id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:j_id149header">
                                <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:j_id149header:sortDiv">Contracted Amount</div>
                              </th>
                              <th scope="col" colspan="1" id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:j_id152header">
                                <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:j_id152header:sortDiv">Contracted Currency</div>
                              </th>
                              <th scope="col" colspan="1" id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:j_id155header">
                                <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:j_id155header:sortDiv">Transaction Date</div>
                              </th>
                              <th scope="col" colspan="1" id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:j_id159header">
                                <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:j_id159header:sortDiv">Transaction Post Date</div>
                              </th>
                              <th scope="col" colspan="1" id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:j_id163header">
                                <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:j_id163header:sortDiv">Authorization Number</div>
                              </th>
                              <th scope="col" colspan="1" id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:j_id166header">
                                <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:j_id166header:sortDiv">Transaction ID</div>
                              </th>
                              <th scope="col" colspan="1" id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:j_id169header">
                                <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:j_id169header:sortDiv">Issuer Name</div>
                              </th>
                              <th scope="col" colspan="1" id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:j_id172header">
                                <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:j_id172header:sortDiv">Merchant Name</div>
                              </th>
                            </tr>
                          </thead>
                          <tbody id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:tb">
                            <tr>
                              <td id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:0:j_id140" colspan="1">Debit</td>
                              <td id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:0:j_id143" colspan="1">1.650</td>
                              <td id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:0:j_id146" colspan="1">HKD</td>
                              <td id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:0:j_id149" colspan="1">1.650</td>
                              <td id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:0:j_id152" colspan="1">HKD</td>
                              <td id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:0:j_id155" colspan="1">5/5/2024</td>
                              <td id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:0:j_id159" colspan="1">5/5/2024</td>
                              <td id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:0:j_id163" colspan="1">174813</td>
                              <td id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:0:j_id166" colspan="1">010949983546074</td>
                              <td id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:0:j_id169" colspan="1">American Express</td>
                              <td id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:transactionSection:pbt1:0:j_id172" colspan="1">KERRY HTL HK-FRONT OFFICE</td>
                            </tr>
                          </tbody>
                        </table>
                      </div>
                    </span></td>
                </tr>
              </tbody>
            </table>
          </div>
        </div>
        <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:responseSection">
          <div class="pbSubsection">
            <table class="detailList" border="0" cellpadding="0" cellspacing="0">
              <tbody>
                <tr>
                  <td class="data2Col  first  last " colspan="2"><span id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:responseSection:responseWrapper">
                      <div class="response-wrapper">
                        <div class="button-wrapper action-button-wrapper">
                          <input class="action-button blue respond-button" onclick="respondButtonClick(this)" type="button" value="Respond">
                        </div><span id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:responseSection:responseSet" class="response-set">
                          <span class="label">Select your response</span>
                          <fieldset style="border: none;">
                            <table role="presentation" class="response-status-radio-buttons">
                              <tbody>
                                <tr>
                                  <td>
                                    <input type="radio" name="pg1:j_id0:page-wrapper-top:frm1:rp1:0:responseSection:j_id178" id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:responseSection:j_id178:0" value="Intent to Credit"
                                      onchange="A4J.AJAX.Submit('pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1',event,{'similarityGroupingId':'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:rp1:0:responseSection:j_id179','containerId':'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:rp1:0:j_id66','parameters':{'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:rp1:0:responseSection:j_id179':'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:rp1:0:responseSection:j_id179'} } )"><label
                                      for="pg1:j_id0:page-wrapper-top:frm1:rp1:0:responseSection:j_id178:0"> Intend to Credit</label>
                                  </td>
                                  <td>
                                    <input type="radio" name="pg1:j_id0:page-wrapper-top:frm1:rp1:0:responseSection:j_id178" id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:responseSection:j_id178:1" value="No Credit Issued"
                                      onchange="A4J.AJAX.Submit('pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1',event,{'similarityGroupingId':'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:rp1:0:responseSection:j_id179','containerId':'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:rp1:0:j_id66','parameters':{'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:rp1:0:responseSection:j_id179':'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:rp1:0:responseSection:j_id179'} } )"><label
                                      for="pg1:j_id0:page-wrapper-top:frm1:rp1:0:responseSection:j_id178:1"> No Credit Issued</label>
                                  </td>
                                  <td>
                                    <input type="radio" name="pg1:j_id0:page-wrapper-top:frm1:rp1:0:responseSection:j_id178" id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:responseSection:j_id178:2" value="Requesting More Information"
                                      onchange="A4J.AJAX.Submit('pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1',event,{'similarityGroupingId':'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:rp1:0:responseSection:j_id179','containerId':'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:rp1:0:j_id66','parameters':{'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:rp1:0:responseSection:j_id179':'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:rp1:0:responseSection:j_id179'} } )"><label
                                      for="pg1:j_id0:page-wrapper-top:frm1:rp1:0:responseSection:j_id178:2"> Requesting More Information</label>
                                  </td>
                                </tr>
                              </tbody>
                            </table>
                          </fieldset><span id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:responseSection:creditInformation" style="display: none;"></span><span id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:responseSection:notesInput"
                            style="display: none;"></span>
                          <div class="box-item name-input">
                            <span class="label">Your name</span><input id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:responseSection:yourName" type="text" name="pg1:j_id0:page-wrapper-top:frm1:rp1:0:responseSection:yourName" class="input-name">
                          </div>
                          <div class="response-buttons button-wrapper"><input class="btnDisabled action-button response-submit disabled" id="pg1:j_id0:page-wrapper-top:frm1:rp1:0:responseSection:responseSubmit"
                              name="pg1:j_id0:page-wrapper-top:frm1:rp1:0:responseSection:responseSubmit" onclick="return false;" value="Submit" disabled="disabled" type="button">
                            <div class="spinner-status hide">
                              <img height="25" src="/img/loading32.gif" width="25">&nbsp;&nbsp;Processing...
                            </div>
                            <input class="action-button response-cancel" onclick="cancelButtonClick(this)" type="button" value="Cancel">
                          </div>
                        </span>
                      </div>
                    </span></td>
                </tr>
              </tbody>
            </table>
          </div>
        </div>
      </div>
    </span><span id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:overchargeItem">
      <div class="box with-less-padding">
        <div class="box-header">
          <div class="overcharge-title">
            <div class="left">Expedia Reservation ID:&nbsp;201378153 </div>
            <div class="right">Total Amount to Credit:&nbsp; <span class="red">1.054&nbsp;HKD </span>
            </div>
          </div>
          <div class="overcharge-subtitle">
            <div class="left">Confirmation Number:&nbsp;71612SE111181 </div>
            <div class="right">Overcharge Reason:&nbsp;Overcharge </div>
          </div>
          <div class="overcharge-subtitle">
          </div>
        </div>
        <span id="chargeItema3x8b000001TejeAAC"></span>
        <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:OverageValues">
          <div class="pbSubsection">
            <table class="detailList" border="0" cellpadding="0" cellspacing="0">
              <tbody>
                <tr>
                  <td class="data2Col  first  last " colspan="2">
                    <table cellpadding="4" cellspacing="4">
                      <tbody>
                        <tr>
                          <td><span class="bold">Booking Details</span></td>
                          <td></td>
                          <td><span class="expander"> </span></td>
                          <td><span class="bold">Payment Details</span></td>
                          <td class="right"></td>
                          <td></td>
                        </tr>
                        <tr>
                          <td>Guest:</td>
                          <td>Chris Landsburgh</td>
                          <td></td>
                          <td>Original Booking Amount:</td>
                          <td class="right">5.766</td>
                          <td>HKD</td>
                        </tr>
                        <tr>
                          <td>Check-in:</td>
                          <td>4/21/2024</td>
                          <td></td>
                          <td>Booking Change Amount:</td>
                          <td class="right">0.00</td>
                          <td>HKD</td>
                        </tr>
                        <tr>
                          <td>Check out:</td>
                          <td>4/23/2024</td>
                          <td></td>
                          <td>Current Booking Amount:</td>
                          <td class="right">5.766</td>
                          <td>HKD</td>
                        </tr>
                        <tr>
                          <td>Booking Status:</td>
                          <td>Booked</td>
                          <td></td>
                          <td>Total Payments:</td>
                          <td class="right">6.820</td>
                          <td>HKD</td>
                        </tr>
                        <tr>
                          <td></td>
                          <td></td>
                          <td></td>
                          <td><span class="bold">Total Overcharge:</span></td>
                          <td class="right"><span id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:OverageValues:j_id95:j_id133" class="bold">1.054</span></td>
                          <td><span class="bold">HKD</span></td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
              </tbody>
            </table>
          </div>
        </div>
        <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection">
          <div class="pbSubsection">
            <table class="detailList" border="0" cellpadding="0" cellspacing="0">
              <tbody>
                <tr>
                  <td class="data2Col  first " colspan="2"><span id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:j_id136"></span></td>
                </tr>
                <tr>
                  <td class="data2Col  last " colspan="2"><span id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:j_id138">
                      <span class="link-text show-transactions hidetext">Hide Transaction Details</span>
                      <span class="link-text show-transactions showtext hide">Show Transaction Details</span>
                      <div class="transactions">
                        <div class="transaction-info"> Expedia Virtual Card Posted Settlement Details </div>
                        <table class="transaction-table" id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1" border="0" cellpadding="0" cellspacing="0">
                          <colgroup span="11"></colgroup>
                          <thead class="">
                            <tr>
                              <th scope="col" colspan="1" id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:j_id140header">
                                <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:j_id140header:sortDiv">Transaction Type</div>
                              </th>
                              <th scope="col" colspan="1" id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:j_id143header">
                                <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:j_id143header:sortDiv">Transaction Amount</div>
                              </th>
                              <th scope="col" colspan="1" id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:j_id146header">
                                <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:j_id146header:sortDiv">Transaction Currency</div>
                              </th>
                              <th scope="col" colspan="1" id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:j_id149header">
                                <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:j_id149header:sortDiv">Contracted Amount</div>
                              </th>
                              <th scope="col" colspan="1" id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:j_id152header">
                                <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:j_id152header:sortDiv">Contracted Currency</div>
                              </th>
                              <th scope="col" colspan="1" id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:j_id155header">
                                <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:j_id155header:sortDiv">Transaction Date</div>
                              </th>
                              <th scope="col" colspan="1" id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:j_id159header">
                                <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:j_id159header:sortDiv">Transaction Post Date</div>
                              </th>
                              <th scope="col" colspan="1" id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:j_id163header">
                                <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:j_id163header:sortDiv">Authorization Number</div>
                              </th>
                              <th scope="col" colspan="1" id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:j_id166header">
                                <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:j_id166header:sortDiv">Transaction ID</div>
                              </th>
                              <th scope="col" colspan="1" id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:j_id169header">
                                <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:j_id169header:sortDiv">Issuer Name</div>
                              </th>
                              <th scope="col" colspan="1" id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:j_id172header">
                                <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:j_id172header:sortDiv">Merchant Name</div>
                              </th>
                            </tr>
                          </thead>
                          <tbody id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:tb">
                            <tr>
                              <td id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:0:j_id140" colspan="1">Debit</td>
                              <td id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:0:j_id143" colspan="1">6.820</td>
                              <td id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:0:j_id146" colspan="1">HKD</td>
                              <td id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:0:j_id149" colspan="1">6.820</td>
                              <td id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:0:j_id152" colspan="1">HKD</td>
                              <td id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:0:j_id155" colspan="1">4/23/2024</td>
                              <td id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:0:j_id159" colspan="1">4/24/2024</td>
                              <td id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:0:j_id163" colspan="1">5SY9HI</td>
                              <td id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:0:j_id166" colspan="1">1152947196</td>
                              <td id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:0:j_id169" colspan="1">Mastercard</td>
                              <td id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:transactionSection:pbt1:0:j_id172" colspan="1">KERRY HOTEL HONG KONG</td>
                            </tr>
                          </tbody>
                        </table>
                      </div>
                    </span></td>
                </tr>
              </tbody>
            </table>
          </div>
        </div>
        <div id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:responseSection">
          <div class="pbSubsection">
            <table class="detailList" border="0" cellpadding="0" cellspacing="0">
              <tbody>
                <tr>
                  <td class="data2Col  first  last " colspan="2"><span id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:responseSection:responseWrapper">
                      <div class="response-wrapper">
                        <div class="button-wrapper action-button-wrapper">
                          <input class="action-button blue respond-button" onclick="respondButtonClick(this)" type="button" value="Respond">
                        </div><span id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:responseSection:responseSet" class="response-set">
                          <span class="label">Select your response</span>
                          <fieldset style="border: none;">
                            <table role="presentation" class="response-status-radio-buttons">
                              <tbody>
                                <tr>
                                  <td>
                                    <input type="radio" name="pg1:j_id0:page-wrapper-top:frm1:rp1:1:responseSection:j_id178" id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:responseSection:j_id178:0" value="Intent to Credit"
                                      onchange="A4J.AJAX.Submit('pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1',event,{'similarityGroupingId':'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:rp1:1:responseSection:j_id179','containerId':'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:rp1:1:j_id66','parameters':{'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:rp1:1:responseSection:j_id179':'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:rp1:1:responseSection:j_id179'} } )"><label
                                      for="pg1:j_id0:page-wrapper-top:frm1:rp1:1:responseSection:j_id178:0"> Intend to Credit</label>
                                  </td>
                                  <td>
                                    <input type="radio" name="pg1:j_id0:page-wrapper-top:frm1:rp1:1:responseSection:j_id178" id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:responseSection:j_id178:1" value="No Credit Issued"
                                      onchange="A4J.AJAX.Submit('pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1',event,{'similarityGroupingId':'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:rp1:1:responseSection:j_id179','containerId':'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:rp1:1:j_id66','parameters':{'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:rp1:1:responseSection:j_id179':'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:rp1:1:responseSection:j_id179'} } )"><label
                                      for="pg1:j_id0:page-wrapper-top:frm1:rp1:1:responseSection:j_id178:1"> No Credit Issued</label>
                                  </td>
                                  <td>
                                    <input type="radio" name="pg1:j_id0:page-wrapper-top:frm1:rp1:1:responseSection:j_id178" id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:responseSection:j_id178:2" value="Requesting More Information"
                                      onchange="A4J.AJAX.Submit('pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1',event,{'similarityGroupingId':'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:rp1:1:responseSection:j_id179','containerId':'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:rp1:1:j_id66','parameters':{'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:rp1:1:responseSection:j_id179':'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:rp1:1:responseSection:j_id179'} } )"><label
                                      for="pg1:j_id0:page-wrapper-top:frm1:rp1:1:responseSection:j_id178:2"> Requesting More Information</label>
                                  </td>
                                </tr>
                              </tbody>
                            </table>
                          </fieldset><span id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:responseSection:creditInformation" style="display: none;"></span><span id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:responseSection:notesInput"
                            style="display: none;"></span>
                          <div class="box-item name-input">
                            <span class="label">Your name</span><input id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:responseSection:yourName" type="text" name="pg1:j_id0:page-wrapper-top:frm1:rp1:1:responseSection:yourName" class="input-name">
                          </div>
                          <div class="response-buttons button-wrapper"><input class="btnDisabled action-button response-submit disabled" id="pg1:j_id0:page-wrapper-top:frm1:rp1:1:responseSection:responseSubmit"
                              name="pg1:j_id0:page-wrapper-top:frm1:rp1:1:responseSection:responseSubmit" onclick="return false;" value="Submit" disabled="disabled" type="button">
                            <div class="spinner-status hide">
                              <img height="25" src="/img/loading32.gif" width="25">&nbsp;&nbsp;Processing...
                            </div>
                            <input class="action-button response-cancel" onclick="cancelButtonClick(this)" type="button" value="Cancel">
                          </div>
                        </span>
                      </div>
                    </span></td>
                </tr>
              </tbody>
            </table>
          </div>
        </div>
      </div>
    </span>
    <script id="pg1:j_id0:page-wrapper-top:frm1:j_id191" type="text/javascript">
      submitData = function(recordId, inputName, inputNotes, thisStatus) {
        A4J.AJAX.Submit('pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1', null, {
          'similarityGroupingId': 'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:j_id191',
          'oncomplete': function(request, event, data) {
            showbuttonagain()
          },
          'parameters': {
            'recordId': (typeof recordId != 'undefined' && recordId != null) ? recordId : '',
            'inputNotes': (typeof inputNotes != 'undefined' && inputNotes != null) ? inputNotes : '',
            'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:j_id191': 'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:j_id191',
            'inputName': (typeof inputName != 'undefined' && inputName != null) ? inputName : '',
            'thisStatus': (typeof thisStatus != 'undefined' && thisStatus != null) ? thisStatus : ''
          }
        })
      };
    </script>
    <script id="pg1:j_id0:page-wrapper-top:frm1:j_id196" type="text/javascript">
      skipSurvey = function(skipType) {
        A4J.AJAX.Submit('pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1', null, {
          'similarityGroupingId': 'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:j_id196',
          'parameters': {
            'skipType': (typeof skipType != 'undefined' && skipType != null) ? skipType : '',
            'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:j_id196': 'pg1:j_id0:page\x2Dwrapper\x2Dtop:frm1:j_id196'
          }
        })
      };
    </script>
    <div class="hide" id="survey" title="Your feedback is important!"><span id="pg1:j_id0:page-wrapper-top:frm1:panFirstStep" class="survey-ask">Help us improve your experience by taking a short survey. <ul class="survey-info">
          <li>Only 10 questions</li>
          <li>Takes approx. less than 2 minutes</li>
        </ul></span><span id="pg1:j_id0:page-wrapper-top:frm1:panSurvey" class="survey hide"><iframe allow="geolocation *; microphone *; camera *" frameborder="0" height="600px" id="evcSurvey" name="evcSurvey" scrolling="no" src="EVC_Survey?id="
          title="Content" width="100%"></iframe></span>
    </div><span id="pg1:j_id0:page-wrapper-top:frm1:skipSurveyResult"></span>
  </div>
  <div style="display:none;"><span id="pg1:j_id0:page-wrapper-top:frm1:NoOvercharge">Number of Open Overcharges:</span>
  </div>
  <div id="pg1:j_id0:page-wrapper-top:frm1:j_id209"></div>
</form>

Text Content

 
Language
Deutsch English Español de España Español de América Latina Français Canadien
Français


Frequently Asked Questions

Number of Open Overcharges: 2

Property ID: 16209827

Look up for EVC Information
Overcharge Details
Expedia Reservation ID: 228203034
Total Amount to Credit:  255.00 HKD
Confirmation Number: 71612SE121995
Overcharge Reason: Overcharge


Booking Details Payment Details Guest: Mei Wu Original Booking Amount: 1.395 HKD
Check-in: 5/4/2024 Booking Change Amount: 0.00 HKD Check out: 5/5/2024 Current
Booking Amount: 1.395 HKD Booking Status: Booked Total Payments: 1.650 HKD Total
Overcharge: 255.00 HKD

Hide Transaction Details Show Transaction Details
Expedia Virtual Card Posted Settlement Details
Transaction Type
Transaction Amount
Transaction Currency
Contracted Amount
Contracted Currency
Transaction Date
Transaction Post Date
Authorization Number
Transaction ID
Issuer Name
Merchant Name
Debit1.650HKD1.650HKD5/5/20245/5/2024174813010949983546074American ExpressKERRY
HTL HK-FRONT OFFICE


Select your response

Intend to Credit No Credit Issued Requesting More Information

Your name
  Processing...

Expedia Reservation ID: 201378153
Total Amount to Credit:  1.054 HKD
Confirmation Number: 71612SE111181
Overcharge Reason: Overcharge


Booking Details Payment Details Guest: Chris Landsburgh Original Booking Amount:
5.766 HKD Check-in: 4/21/2024 Booking Change Amount: 0.00 HKD Check out:
4/23/2024 Current Booking Amount: 5.766 HKD Booking Status: Booked Total
Payments: 6.820 HKD Total Overcharge: 1.054 HKD

Hide Transaction Details Show Transaction Details
Expedia Virtual Card Posted Settlement Details
Transaction Type
Transaction Amount
Transaction Currency
Contracted Amount
Contracted Currency
Transaction Date
Transaction Post Date
Authorization Number
Transaction ID
Issuer Name
Merchant Name
Debit6.820HKD6.820HKD4/23/20244/24/20245SY9HI1152947196MastercardKERRY HOTEL
HONG KONG


Select your response

Intend to Credit No Credit Issued Requesting More Information

Your name
  Processing...

Help us improve your experience by taking a short survey.
 * Only 10 questions
 * Takes approx. less than 2 minutes

Number of Open Overcharges:

 
©2024 Expedia Group. All rights reserved. Confidential and proprietary.

Close
  X

Close