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PRODUCT

A distributed SQL database
designed for speed, scale,
and survival

Learn more Pricing
Compare deployment options

Capabilities

 * Elastic Scale
 * Cloud-Native & Kubernetes
 * Built-in Survivability

 

 * Familiar, Consistent SQL
 * Global Data


SOLUTIONS

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 * Real-Money Gaming
 * Retail & eCommerce
 * SaaS
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Customer Stories

See how our customers use CockroachDB to handle their critical workloads.

Read case studies


RESOURCES


COCKROACH
UNIVERSITY

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Learn

 * Resource center
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COMPANY

About us

 * Company News & Culture
 * Our Story
 * Partners
 * Work at Cockroach Labs




BLOG


CONTACT US


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 * Product
   
   A distributed SQL database
   designed for speed, scale,
   and survival
   
   Learn more Pricing
   Compare deployment options
   
   Capabilities
   
    * Elastic Scale
    * Cloud-Native & Kubernetes
    * Built-in Survivability
   
    
   
    * Familiar, Consistent SQL
    * Global Data

 * Solutions
   
   By Industries
   
    * Finance
    * Gaming
    * Manufacturing & Logistics
    * Media and Streaming
   
    
   
    * Real-Money Gaming
    * Retail & eCommerce
    * SaaS
    * Startups
   
   Customer Stories
   
   See how our customers use CockroachDB to handle their critical workloads.
   
   Read case studies
 * Resources
   
   
   COCKROACH
   UNIVERSITY
   
   World-class training and tutorials for beginners and advanced use cases.
   Sign up for free
   
   Learn
   
    * Resource center
    * Blog
    * Developers
    * Webinars
    * Podcast
   
   Support
   
    * GitHub
    * Slack
    * Support Portal

 * Docs
   
   
   DOCS HUB
   
   
   Access tutorials, guides, example applications, and much more.
   Explore
   
    
   
    * Quickstart
    * FAQ
    * Example applications
    * Architecture Overview

 * Company
   
   About us
   
    * Company News & Culture
    * Our Story
    * Partners
    * Work at Cockroach Labs
   
   

 * Contact us
 * Sign In
 * Start instantly


PRIVACY POLICY

Effective December 30, 2022

This privacy policy (the “Privacy Policy") describes how Cockroach Labs, Inc.
(“CRL,” “we,” or “us”) collects, uses and discloses personal information
(“Personal Information”) about you when you visit any of the websites owned or
operated by CRL (collectively, the “Sites”), any of our products or services
(collectively, the “Services”), or when you otherwise interact with us. 

Other websites may follow different rules regarding the use or disclosure of the
information you submit to them. We encourage you to read the privacy policies or
statements of other websites you visit before providing your information to
them.

We may change this Privacy Policy from time to time. If we make substantial
changes, we will notify you by revising the date at the top of this Privacy
Policy and adding a notice to our homepage, and by sending you an email if you
have provided us an email address and have not opted out of receiving legal
notices from us. If you use the Services after any changes to the Privacy Policy
have been posted, that means you agree to all the changes. 

The Sites and Services are not intended for children. We do not knowingly
collect or solicit Personal Information from anyone under the age of 13. If you
are under 13, please do not attempt to use the Site or Services or send any
Personal Information about yourself to us. If we learn that we have collected
Personal Information from a child under age 13, we will delete that information
as quickly as possible. If you believe that a child under 13 may have provided
us Personal Information, please contact us at info@cockroachlabs.com.


INFORMATION WE COLLECT

Personal Information You Provide to Us

We collect Personal Information you provide us. For example, information you
provide when you sign up for or attempt to pay for one of our Services,
participate in any interactive features of the Sites or the Services, fill out a
form, register for white papers, web seminars, and other events, or otherwise
communicate with us via the Sites, the Services, third party digital properties
or any other means. Some examples of information you might provide us include
your name, email address, mailing address, credit/debit card information, and
demographic information.

Personal Information We Collect Automatically When You Use the Sites or the
Services

When you access or use the Sites or Services, we automatically collect certain
Personal Information about you. This information includes:

 * Log Information: We log information from your use of the Sites and the
   Services, including your device information, access times, IP address, pages
   viewed, and the page you visited before navigating to one of our Sites and/or
   using the Services. We use this information for analytics, product
   improvement, and security monitoring purposes.
 * Device Information: We collect information about the computer or device you
   use to access the Sites and the Services, including the hardware model,
   operating system and version and unique device identifiers. We use this
   information for analytics, marketing, and product improvement, and security
   monitoring purposes.
 * Interaction Information: We collect information about how you navigate and
   interact with the Sites and the Services. We use this information for
   analytics, customer support, product improvement, and security monitoring
   purposes.

Information Collected by Cookies and Other Tracking Technologies: We use various
technologies to collect information, including Cookies, JavaScript tags and web
beacons. Cookies are small data files stored on your hard drive or in device
memory, while web beacons (also known as “tracking pixels”) are non-visible
electronic images. These technologies are used for analytics and product
improvement purposes, such as seeing which areas and features of our Sites and
Services are popular or determining whether an advertisement has been viewed or
clicked or if email has been opened and acted upon. For more information about
Cookies, and how to disable them, please see the “Cookies” section below.

Personal Information We Collect from Other Sources

We may obtain information about you from other sources. For example, if you
create or log into your account with us using your login with a third party,
such as Google, Microsoft, or GitHub, we may be provided certain information
about you by those sites, such as your name, log-in credentials, account
information, and friends lists, in accordance with the authorization procedures
determined by those sites. We may combine information about you that we receive
from other sources with other information we have collected about you. We may
receive Personal Information about you from third parties that resell or
otherwise provide our products and services and from lead generation providers,
content and event sponsors and social media platforms. The information we
collect from these sources may include marketing, contact information (name,
email, company, address, job title), information about your profile on those
platforms. We may combine this information with the information we collect and
use it to support our marketing activities.

How we Use Your Personal Information

We use your Personal Information for legitimate business purposes. We may use
your Personal Information to: 

 * Provide, deliver, maintain, test and improve our Sites and Services;
 * Communicate with you, including notices regarding changes to our terms and
   policies, technical notices, Service-related updates, confirmations, requests
   for feedback, security alerts and support and administrative messages;
 * Respond to your comments, questions, and requests, and to provide customer
   support;
 * Send you advertisements and communications about products, services, offers,
   promotions, rewards and events offered by CRL and others and measure the
   effectiveness of those advertisements and communications;
 * Distribute news and information that we think may be of interest to you;
 * Monitor and analyze trends, usage and activities regarding our Sites and
   Services; and
 * Protect our Sites and Services from security breaches, abuse, or other harm,
   including to detect, investigate, and prevent suspected breaches of the terms
   applicable to your use of our Sites and Services.

We will not use your Personal Information for purposes that are materially
different from the purposes described above without your authorization.

We may create Anonymous Data using your Personal Data, provided that it excludes
information that makes the data personally identifiable to you. We may use
Anonymous Data at our discretion, including to help us understand and improve
the Services (including through diagnostic reporting), our advertising, and for
analytics purposes. For more information about diagnostics reporting (including
how to opt-out), please visit
https://www.cockroachlabs.com/docs/stable/diagnostics-reporting.html.

Lawful Basis - for our European Users only

For our users based in the UK and the European Economic Area ("EEA"), the
General Data Protection Regulation ("GDPR") (as applicable in either the UK or
the EEA) will apply to our processing of your personal data. We always ensure
that we have a "lawful basis" under GDPR for processing your personal data. This
means we have a legitimate reason recognized by the GDPR for processing your
information and using at as we have set out in this Privacy Policy. Our lawful
basis will be as follows:

 * for the purpose of our contract with you and so that we can provide, manage,
   maintain and secure the Services you request;

 * to fulfil our legitimate interest to operate and improve our business,
   including to administer, protect, and improve our Sites, Services and our
   systems, to develop new products and services, and for other internal
   business purposes; and

 * to fulfil our legitimate interest to better understand the preferences of the
   users of our Services, compile aggregated statistics about usage of our
   Services, and help personalize your experience of our website and Services.

How We Share Your Personal Information

We may share your Personal Information with third parties as described in this
section.

Anonymous Information: We may de-identify your Personal Information so that the
data does not permit you to be identified (“Anonymous Data”). We may share
Anonymous Data, including aggregate usage information, at our discretion.
However, we never disclose aggregate usage or Anonymous Information to a partner
(or allow a partner to collect such information) in a manner that would identify
you as an individual person.

Public Profiles & Information you Post: If you choose to create a profile and
post in any community spaces, forums or discussion boards on the Sites, other
visitors to the Sites may be able to see certain Personal Information in your
profile, such as your username, and profile picture. Any content that you submit
or post in any community spaces, forums, or discussion boards on the Sites may
be publicly visible, including to other visitors to the Sites.

Vendors and Service Providers: We may share your Personal Information with
vendors, consultants and other service providers who need access to such
information to help us with our business activities, perform work or provide
services on our behalf. We may use third parties to collect information on our
behalf, and these entities may use Cookies, web beacons and other technologies
to collect information on our behalf about your use of the Sites and Services,
including, among other things, your IP address, web browser, pages viewed, time
spent on pages, links clicked and conversion information. For example, we use
Google Analytics to collect information about the Services and your use of the
Services in order to understand how our Services are operating and to improve
the Services. If you would like more information on how Google uses data when
you use the Services, please refer to the "How Google uses data when you use our
partners' sites or apps" section of Google’s policies, located at
www.google.com/policies/privacy/partners/.

Advertising Partners: We may share your Personal Information with advertising
partners for the interest-based advertising purposes described in the “Cookies”
section below.

Business Transfers: We may share your Personal Information with other companies
under our common control (“Affiliates”) and such Affiliates will honor this
Privacy Policy. If a third party acquires us or our assets, or we go through
some other change of control, Personal Information could be transferred to or
acquired by a third party. 

Compelled Disclosures: We may disclose your Personal Information when we
reasonably believe it is required by law, subpoena or other legal process.  

Other Disclosures: We may disclose your Personal Information when we believe in
good faith that disclosure is necessary to protect the property or rights of CRL
or any third party, investigate or protect against violations of our terms of
use and policies, fraud or illegal activity, reduce credit risk, or protect the
safety of the public or any person. 

Finally, we may share Personal Information with your consent or at your
direction, including if we notify you through any of the Services that the
information you provide will be shared in a particular manner, and you choose to
provide such information.

We do not sell your Personal Data as defined by the CCPA.  

Your Rights

You may be entitled to exercise certain data subject rights available under the
General Data Protection Regulation, the United Kingdom General Data Protection
Regulation, the California Consumer Privacy Act, or other privacy laws. These
rights may include the right to request access to, and rectification or erasure
of, personal information. You may also have the right to object to, or request
that we restrict, processing of your personal information. Where we are relying
on your consent to process your personal information, you may have the right to
withdraw your consent, though in such a circumstance we may no longer be able to
provide certain Services to you. If you would like to exercise any of these
rights, please contact us at info@cockroachlabs.com.  

If you are in the EU or the UK and you have any concerns about our processing of
your Personal Data, you have the right to make a complaint to a data protection
supervisory authority. If you are in the UK, the supervisory authority is the
Information Commissioner's Office ("ICO"). You can visit their webpage at
www.ico.org.uk. 

If you are in the EEA, you find your local data protection authority at
https://edpb.europa.eu/about-edpb/about-edpb/members_en.

You may opt out of the “sharing” of your personal information (as that term is
defined in the California Privacy Rights Act) for targeted advertising. To
exercise this right, follow the instructions in the “Cookies” section below,
which explain how to modify the use of advertising Cookies on your device.

You are entitled to exercise the rights described above free from
discrimination.

California residents can empower an “authorized agent” to submit requests on
their behalf. We will require authorized agents to confirm their identity and
authority, in accordance with applicable laws.

Cross-Border Data Transfers

CRL is a global company headquartered in the United States. Your Personal Data
may be transferred, stored, and processed inside and outside of the United
States. CRL relies on Standard Contractual Clauses or other permissible
mechanisms to transfer your Personal Data between countries lawfully. 

Retention

We don't want to hold on to any of your Personal Data for longer than we need
to. We delete your Personal Data as soon as we no longer require it to provide
our Services unless there is a legal obligation we are subject to which requires
us to hold onto it. For instance, if you opt-out of marketing from us, we may
keep a record of your opt-out for longer so that we can demonstrate we respect
your preference. We may keep anonymized information indefinitely.  

Security

Your account is protected by a password for your privacy and security. If you
access your account via a third-party site or service, you may have additional
or different sign-on protections via that third party site or service. You must
prevent unauthorized access to your account and Personal Information by
selecting and protecting your password and/or other sign-on mechanism
appropriately and limiting access to your computer or device and browser by
signing off after you have finished accessing your account.

CRL is committed to safeguarding the confidentiality of your Personal
Information. As part of that commitment, we take reasonable administrative,
physical, and electronic measures to help protect your Personal Information from
loss, the, misuse, unauthorized access, disclosure, alteration or destruction.
Please be aware, however, that no method of transmitting information over the
Internet or storing of information is completely secure. Accordingly, we cannot
guarantee the absolute security or secrecy of any of your Personal Information.

Account Information

You can review, amend, correct, or delete certain Personal Information such as
your username, profile picture, email, and password, by accessing your
password-protected account page. If you want us to delete information relating
to any of your accounts on your behalf, please email us at
support@cockroachlabs.com with your request. Note that we may retain certain
information as required by law, or for business reasons as we deem necessary to
fulfill the purposes identified in this Privacy Policy. We may also retain
cached or archived copies of your information (including location information)
for a certain period of time. The information you can view, update, and delete
may change as the Services change. If you have any questions about viewing or
updating information we have on file about you, please contact us at
info@cockroachlabs.com.

Cookies

Most web browsers are set to accept Cookies by default. If you prefer, you can
usually choose to set your browser to remove or reject browser Cookies. Please
note that if you do choose to remove or reject Cookies, this could affect the
availability and functionality of the Sites and certain of the Services.

As stated above, our Site uses Cookies and/or other similar technologies such as
device-IDs, pixel tags and web beacons to collect and store information about
you. 

What are Cookies?

Cookies are usually pieces of information or code that a website transfers to or
accesses from your computer or device to store, and sometimes track, information
about you. 

Cookies let websites remember you and your preferences, manage different
features and content, store searches, and personalize content.

How does our Site use Cookies?

Our Site uses Cookies (alone or combined) to create a unique device ID, and to
distinguish you from other users. This helps us to improve your experience and
improve our Site.

Some Cookies only last while you use our Site. Some Cookies are used to remember
you when you visit again, and will last for longer.

We use strictly necessary Cookies if it is in our legitimate interests (balanced
with your rights). We use all other Cookies with your consent.

What Cookies do we use?

We use the following types of Cookies:

TECHNICAL/ FUNCTIONAL COOKIES

Technical Cookies are essential for you to be able to move around the Website
and use its functions. These Cookies enable the different functions of the
Website, make your browsing more secure or provide functionalities that are
previously requested by you. As they are necessary for the operation of the
Website, these Cookies are enabled by default and cannot be refused.

We may use Cookies necessary to save your selection of Cookies in our
configurator, to stabilize your navigation or to make it more secure. 

These Cookies are necessary for the operation of the Site and therefore cannot
be deactivated.

PERSONALIZATION COOKIES

These Cookies are those that allow information to be remembered so that you can
access the Service with certain characteristics that may differentiate your
experience from that of other users, such as, for example, the language, the
number of results to be shown when the user performs a search, the appearance or
content of the Service depending on the type of browser through which the user
accesses the Service or the region from which the user accesses the Service,
etc. In the event that this personalization is necessary for the operation of
the Site or is requested directly by you, they will remain active as they are
essential for the operation of the Site. 

ANALYTICAL COOKIES

These Cookies make it possible to monitor and analyze user behavior, including
the quantification of the impact of advertisements. The information collected
through this type of Cookies is used to measure the activity of the Site in
order to make improvements based on the analysis of the data on the use made by
users of the Service. 

In some geographic regions, you will have the option to accept or reject the
installation of these Cookies. 

ADVERTISING COOKIES

These Cookies are those that store information on the behavior of users obtained
through the continuous observation of their browsing habits, which allows the
development of a specific profile to display advertising based on this or to
carry out certain treatments and advertising actions. Similarly, through the use
of these Cookies you may receive CRLadvertisements on third party websites. You
can accept or reject the installation of these Cookies. 

Disabling Cookies

The effect of disabling Cookies depends on which Cookies you disable but, in
general, the Site may not operate properly if all Cookies are switched off.

If you want to disable Cookies on our Site you need to change your website
browser settings to reject Cookies. How you can do this will depend on the
browser you use.

Microsoft Internet Explorer

1. Select the Tools menu > Internet Options

2. Click on the Privacy tab

3. Click on Advanced within the Settings section and select the appropriate
setting

Google Chrome

1. Select Settings > Advanced

2. Under Privacy and Security > Content settings.

3. Click Cookies and select the relevant options

Safari

1. Select Preferences > Privacy

2. Click on Remove all Website Data

Mozilla Firefox

1. Choose the Tools menu > Options

2. Click on the Privacy icon

3. Select the Cookie menu and select the relevant options

Opera 6.0 and further

1. Choose Files menu > Preferences

2. Select Privacy

We may also separately prompt you regarding our use of Cookies on the Site. 

Promotional Communications

You may opt out of receiving promotional communications from CRL by following
the instructions in those communications. If you opt out, we may still send you
non-promotional communications, including those relating to your current
accounts or your use of the Services.

You can manage your email preferences here.

Opting Out & Do Not Track Policy

We may disclose your Personal Information to third party agents and service
providers to perform tasks on our behalf and pursuant to our instruction as
described above (collectively, “Processors”) that relate specifically to making
our products and services available to you. We enter into contracts with each of
our Processors. You will not be able to opt out of such disclosures, since those
Processors are operating on our behalf and at our instruction in order to help
make our products and services available to you. You do have the ability to opt
out of receiving promotional communications, by following the instructions in
those communications; see the “Promotional Communications” paragraph above for
more information. You also have the ability to opt out of having your web
browsing information used for behavioral advertising purposes; see the
“Analytics Services” paragraph above for more information.

Your browser may offer you a “Do Not Track” option, which allows you to signal
to operators of websites and web applications and services (including behavioral
advertising services) that you do not wish such operators to track certain of
your online activities over time and across different websites. Our Services do
not support Do Not Track requests at this time, which means that we collect
information about your online activity both while you are using the Services and
after you leave our Services.

CRL does not use your Personal Information for purposes that are materially
different from the purpose(s) for which that data was originally collected.


CONTACT US

If you have any questions or concerns about this Privacy Policy or any privacy
issues, please email us at: info@cockroachlabs.com.

PRODUCT

 * CockroachDB
 * CockroachDB Dedicated
 * Pricing
 * Get CockroachDB
 * Sign In
 * Download

RESOURCES

 * Guides
 * Video & Webinars
 * Podcast
 * Compare
 * Architecture Overview
 * FAQ
 * Security

LEARN MORE

 * Docs
 * University
 * GitHub


SUPPORT CHANNELS

 * Forum
 * Slack
 * Support Portal
 * Contact us

COMPANY

 * About
 * Blog
 * Careers
 * Customers
 * Partners
 * News
 * Trust
 * Privacy
 * Legal Notices


COOKIE CONSENT

We use cookies to personalise content and ads, to provide social media features
and to analyse our traffic. We also share information about your use of our site
with our social media, advertising and analytics partners.Privacy Policy

Cookies Settings Reject All Accept All Cookies



PRIVACY PREFERENCE CENTER

When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer.
More information
Allow All


MANAGE CONSENT PREFERENCES

STRICTLY NECESSARY COOKIES

Always Active

These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms.    You can set your browser to
block or alert you about these cookies, but some parts of the site will not then
work. These cookies do not store any personally identifiable information.

TARGETING COOKIES

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites.    They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.

PERFORMANCE COOKIES

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site.    All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.

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PERFORMANCE COOKIES



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