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support.askdonna.com Open in urlscan Pro
2606:4700:20::ac43:49b0  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://support.askdonna.com/
Effective URL: https://support.askdonna.com/en/
Submission: On August 19 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 7 IPs in 1 countries across 5 domains to perform 24 HTTP transactions. The main IP is 2606:4700:20::ac43:49b0, located in United States and belongs to CLOUDFLARENET, US. The main domain is support.askdonna.com.
TLS certificate: Issued by WR1 on August 19th 2024. Valid for: 3 months.
This is the only time support.askdonna.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 3 2606:4700:20:... 13335 (CLOUDFLAR...)
13 18.173.154.33 16509 (AMAZON-02)
2 15.197.143.135 16509 (AMAZON-02)
1 54.230.228.109 16509 (AMAZON-02)
1 52.86.226.6 14618 (AMAZON-AES)
2 18.173.187.125 16509 (AMAZON-02)
24 7
3    2606:4700:20::ac43:49b0 (United States)

ASN13335 (CLOUDFLARENET, US)
support.askdonna.com
13    18.173.154.33 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-173-154-33.muc50.r.cloudfront.net
static.intercomassets.com
2    15.197.143.135 (United States)

ASN16509 (AMAZON-02, US)
PTR: a69d63ecdf0f33068.awsglobalaccelerator.com
downloads.intercomcdn.com
1    54.230.228.109 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-54-230-228-109.muc50.r.cloudfront.net
widget.intercom.io
1    52.86.226.6 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-86-226-6.compute-1.amazonaws.com
intercom.help
2    18.173.187.125 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-173-187-125.muc50.r.cloudfront.net
js.intercomcdn.com
Apex Domain
Subdomains		 Transfer
13 intercomassets.com
static.intercomassets.com — Cisco Umbrella Rank: 33806
212 KB
4 intercomcdn.com
downloads.intercomcdn.com — Cisco Umbrella Rank: 23025
js.intercomcdn.com — Cisco Umbrella Rank: 7846
829 KB
3 askdonna.com
support.askdonna.com
14 KB
1 intercom.help
intercom.help — Cisco Umbrella Rank: 122764
201 KB
1 intercom.io
widget.intercom.io — Cisco Umbrella Rank: 5025
api-iam.intercom.io Failed
3 KB
24 5
Domain Requested by
13 static.intercomassets.com support.askdonna.com
static.intercomassets.com
3 support.askdonna.com 1 redirects support.askdonna.com
2 js.intercomcdn.com widget.intercom.io
js.intercomcdn.com
2 downloads.intercomcdn.com support.askdonna.com
1 intercom.help
1 widget.intercom.io support.askdonna.com
0 api-iam.intercom.io Failed js.intercomcdn.com
24 7

This site contains no links.

Subject Issuer Validity Valid
support.askdonna.com
WR1		 2024-08-19 -
2024-11-17		 3 months crt.sh
intercomassets.com
Amazon RSA 2048 M03		 2024-04-17 -
2025-05-16		 a year crt.sh
intercom-attachments-10.com
Amazon RSA 2048 M03		 2024-06-08 -
2025-07-06		 a year crt.sh
*.intercom.com
Amazon RSA 2048 M03		 2024-01-15 -
2025-02-11		 a year crt.sh
intercom.help
Amazon RSA 2048 M03		 2024-01-14 -
2025-02-12		 a year crt.sh
*.intercomcdn.com
Amazon RSA 2048 M02		 2023-12-01 -
2024-12-29		 a year crt.sh

This page contains 2 frames:

Primary Page: https://support.askdonna.com/en/
Frame ID: 5C89576F2B499B3C5460DDF4C1CC5FB1
Requests: 19 HTTP requests in this frame

Frame: https://js.intercomcdn.com/frame-modern.22c8d038.js
Frame ID: 556DAEFD5E115477B493454C7761AE76
Requests: 5 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Donna Help Center

Page URL History Show full URLs

  1. https://support.askdonna.com/ HTTP 302
    https://support.askdonna.com/en/ Page URL

Page Statistics

24
Requests

88 %
HTTPS

17 %
IPv6

5
Domains

7
Subdomains

7
IPs

1
Countries

1256 kB
Transfer

2337 kB
Size

0
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.askdonna.com/ HTTP 302
    https://support.askdonna.com/en/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

24 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
support.askdonna.com/en/
Redirect Chain
  • https://support.askdonna.com/
  • https://support.askdonna.com/en/
35 KB
10 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.askdonna.com/en/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:49b0 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0676399bd1079acddae2fd29a5abebaf27668524fcd5878db8c163dfb60e8df6
Security Headers
Name Value
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Strict-Transport-Security max-age=15552000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
cf-cache-status
DYNAMIC
cf-ray
8b5a079d4fc21c3e-FRA
content-encoding
br
content-security-policy
default-src 'self'; base-uri 'self'; connect-src 'self' wss://*.intercom.io https://*.intercom.io https://*.intercom.com https://uploads.intercomcdn.com https://uploads.intercomcdn.eu https://uploads.intercomusercontent.com https://*.google-analytics.com https://*.analytics.google.com https://analytics.google.com https://stats.g.doubleclick.net; font-src data: https:; frame-ancestors 'self' https://intercomrades.support https://intercom.skilljar.com https://academy.intercom.com https://academy.guests.intercom.com https://app.intercom.com https://app.eu.intercom.com https://app.au.intercom.com https://intercomrades.intercom.com https://intercomrades.eu.intercom.com https://intercomrades.au.intercom.com; frame-src 'self' https://platform.twitter.com https://staticxx.facebook.com https://www.facebook.com https://fast.wistia.net https://fast.wistia.com https://www.useloom.com https://www.loom.com https://play.vidyard.com https://player.vimeo.com https://web.microsoftstream.com https://share.synthesia.io https://embed.app.guidde.com https://share.descript.com https://app.guideflow.com https://www.youtube.com https://www.youtube-nocookie.com https://content.jwplatform.com https://players.brightcove.net https://intercom-sheets.com https://www.intercom-reporting.com https://*.sharepoint.com; img-src data: blob: https: http:; media-src data: blob: https:; object-src 'self' https://static.intercomassets.com; script-src 'self' https://connect.facebook.net https://platform.twitter.com https://static.intercomassets.com https://googleadservices.com https://googletagmanager.com https://google-analytics.com https://widget.intercom.io https://js.intercomcdn.com https://www.googletagmanager.com https://*.google-analytics.com https://*.analytics.google.com https://intercom.help https://intercom-help.eu https://au.intercom.help 'nonce-VpokyGfs0gDP99ypQlqq94DQ3fxk1iHvzV/Glm8+bls='; style-src 'self' 'unsafe-inline' https://fonts.intercomcdn.com https://static.intercomassets.com https://static.intercomcdn.com https://marketing.intercomassets.com https://marketing.intercomcdn.com https://intercom.help https://intercom-help.eu https://au.intercom.help https://static.intercomassets.eu https://static.au.intercomassets.com
content-type
text/html; charset=utf-8
date
Mon, 19 Aug 2024 12:08:34 GMT
expect-ct
max-age=86400, enforce
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
referrer-policy
same-origin
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=UUjSqcVkjWeLFC3A2RDXp3wFv8baElW8jzmZe15apl%2Fbd1MYYd40IdiNc4H%2BaNOdBpSBWiyqSZGURQawZCOPqo%2F5T4piy3k5zClwGlwJWNwIqwxN0n8lhFXLczphDCji5OhrBqSYsje8bgsRhtH1YY2b"}],"group":"cf-nel","max_age":604800}
server
cloudflare
status
200 OK
strict-transport-security
max-age=15552000; includeSubDomains; preload
vary
Accept-Encoding
x-ami-version
ami-0cc965767f13b04d8
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-intercom-version
0c7aaa498f340d88cc6957af4a528219a1776adf
x-request-id
001jeh67hagj7b35bcgg
x-request-queueing
0
x-runtime
0.222409
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache
cf-cache-status
DYNAMIC
cf-ray
8b5a079a1b311c3e-FRA
content-security-policy
default-src 'self'; base-uri 'self'; connect-src 'self' wss://*.intercom.io https://*.intercom.io https://*.intercom.com https://uploads.intercomcdn.com https://uploads.intercomcdn.eu https://uploads.intercomusercontent.com https://*.google-analytics.com https://*.analytics.google.com https://analytics.google.com https://stats.g.doubleclick.net; font-src data: https:; frame-ancestors 'self' https://intercomrades.support https://intercom.skilljar.com https://academy.intercom.com https://academy.guests.intercom.com https://app.intercom.com https://app.eu.intercom.com https://app.au.intercom.com https://intercomrades.intercom.com https://intercomrades.eu.intercom.com https://intercomrades.au.intercom.com; frame-src 'self' https://platform.twitter.com https://staticxx.facebook.com https://www.facebook.com https://fast.wistia.net https://fast.wistia.com https://www.useloom.com https://www.loom.com https://play.vidyard.com https://player.vimeo.com https://web.microsoftstream.com https://share.synthesia.io https://embed.app.guidde.com https://share.descript.com https://app.guideflow.com https://www.youtube.com https://www.youtube-nocookie.com https://content.jwplatform.com https://players.brightcove.net https://intercom-sheets.com https://www.intercom-reporting.com https://*.sharepoint.com; img-src data: blob: https: http:; media-src data: blob: https:; object-src 'self' https://static.intercomassets.com; script-src 'self' https://connect.facebook.net https://platform.twitter.com https://static.intercomassets.com https://googleadservices.com https://googletagmanager.com https://google-analytics.com https://widget.intercom.io https://js.intercomcdn.com https://www.googletagmanager.com https://*.google-analytics.com https://*.analytics.google.com https://intercom.help https://intercom-help.eu https://au.intercom.help; style-src 'self' 'unsafe-inline' https://fonts.intercomcdn.com https://static.intercomassets.com https://static.intercomcdn.com https://marketing.intercomassets.com https://marketing.intercomcdn.com https://intercom.help https://intercom-help.eu https://au.intercom.help https://static.intercomassets.eu https://static.au.intercomassets.com
content-type
text/html; charset=utf-8
date
Mon, 19 Aug 2024 12:08:34 GMT
expect-ct
max-age=86400, enforce
location
https://support.askdonna.com/en/
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
referrer-policy
same-origin
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=3Vy9g%2FOFf%2FC99fzMGU26tmDMFDDOnzwMY3UDeBjw%2BZ3uCddYItv4abbmMsl1eRca1xczVe%2BP2SMQcG8KNC%2FL8F4WCvGPm%2F7XrQCWRBgQkNRw88zRDTEJqLcswGeSqiA0AjAA9HV0wY6kvkTVKJDfK7rf"}],"group":"cf-nel","max_age":604800}
server
cloudflare
status
302 Found
strict-transport-security
max-age=15552000; includeSubDomains; preload
vary
Accept-Encoding
x-ami-version
ami-0cc965767f13b04d8
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-intercom-version
0c7aaa498f340d88cc6957af4a528219a1776adf
x-request-id
0042mur82gqb8vufkbe0
x-request-queueing
0
x-runtime
0.136003
x-xss-protection
1; mode=block
01dcedf500726659.css
static.intercomassets.com/_next/static/css/ 		81 KB
16 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://static.intercomassets.com/_next/static/css/01dcedf500726659.css
Requested by
Host: support.askdonna.com
URL: https://support.askdonna.com/en/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.173.154.33 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-173-154-33.muc50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
24147f1c65c05e46f9639156255ba27098203fcbeb4b8627baf8e02ffa941783

Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Mon, 19 Aug 2024 09:23:17 GMT
x-amz-version-id
HRecshDYEwPnQbLdEdhpfsNBrnd22jDD
content-encoding
br
via
1.1 19392de11dadb918bd6f24e199ea180e.cloudfront.net (CloudFront)
x-amz-cf-pop
MUC50-P3
age
9918
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
last-modified
Mon, 19 Aug 2024 09:22:11 GMT
server
AmazonS3
etag
W/"a0cf4504f03c4ac801029f024d9df9e3"
vary
Accept-Encoding
content-type
text/css
cache-control
max-age=31557600
x-amz-cf-id
BaoXWlc1UX-QQ4QqA41gAeRVXxrZLznK2HtBVG2zt-bg729giImWEg==
87f071dca51f7e28.css
static.intercomassets.com/_next/static/css/ 		8 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://static.intercomassets.com/_next/static/css/87f071dca51f7e28.css
Requested by
Host: support.askdonna.com
URL: https://support.askdonna.com/en/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.173.154.33 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-173-154-33.muc50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7fe614e3973b1cd035d248421d67e1135f2e19233f6356014891939c908cbc97

Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Tue, 06 Aug 2024 09:28:36 GMT
x-amz-version-id
_6v9X65mcdOWWB.OKkkubYfzERzqWLnx
content-encoding
br
via
1.1 19392de11dadb918bd6f24e199ea180e.cloudfront.net (CloudFront)
x-amz-cf-pop
MUC50-P3
age
1132799
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
last-modified
Tue, 06 Aug 2024 09:28:36 GMT
server
AmazonS3
etag
W/"dadd104d60f63703fcd042c073e83728"
vary
Accept-Encoding
content-type
text/css
cache-control
max-age=31557600
x-amz-cf-id
yh14pkHDXlNtbNSxYiirxodaKq0tbtR6BhiOXeAghcSc7szGXIv64Q==
7630.a1c0e519b08f6d7c.js
static.intercomassets.com/_next/static/chunks/ 		1 KB
1 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://static.intercomassets.com/_next/static/chunks/7630.a1c0e519b08f6d7c.js
Requested by
Host: support.askdonna.com
URL: https://support.askdonna.com/en/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.173.154.33 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-173-154-33.muc50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
be18837a10f5a1f5c9bdc3e0c550d1c07ca81f6f6a2519fe502f1e3a999d76c3

Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Tue, 06 Aug 2024 09:28:36 GMT
x-amz-version-id
FD_I1HR6vjjGRao6NNBAZqdGnbrHoZPC
content-encoding
br
via
1.1 19392de11dadb918bd6f24e199ea180e.cloudfront.net (CloudFront)
x-amz-cf-pop
MUC50-P3
age
1132799
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
last-modified
Tue, 06 Aug 2024 09:28:35 GMT
server
AmazonS3
etag
W/"bc4fdca94c9e7883c67eb2d0a76e05ee"
vary
Accept-Encoding
content-type
application/javascript
cache-control
max-age=31557600
x-amz-cf-id
cjcGSvvuWZ7tFxARq0B4M23dNzTgJrFdfkepR2TPh6tshj_V-VkKdg==
webpack-c05abc26b762a615.js
static.intercomassets.com/_next/static/chunks/ 		8 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://static.intercomassets.com/_next/static/chunks/webpack-c05abc26b762a615.js
Requested by
Host: support.askdonna.com
URL: https://support.askdonna.com/en/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.173.154.33 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-173-154-33.muc50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
47fa09038518b8485f79e73bbcd7f21194743f947ed292f31a33ebc7d2a1ad81

Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Mon, 19 Aug 2024 09:23:17 GMT
x-amz-version-id
uP03cNy._p_8fZCklD8MUnSrMbyEMvAh
content-encoding
br
via
1.1 19392de11dadb918bd6f24e199ea180e.cloudfront.net (CloudFront)
x-amz-cf-pop
MUC50-P3
age
9918
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
last-modified
Mon, 19 Aug 2024 09:22:11 GMT
server
AmazonS3
etag
W/"72054bd06afb70fb35f790f841fa2a2c"
vary
Accept-Encoding
content-type
application/javascript
cache-control
max-age=31557600
x-amz-cf-id
U-xJw376uAys4JWx3oXSATwfSpMMqlHYMHedQTsHzl_KlyEZacU0og==
framework-2fb1063a8f746784.js
static.intercomassets.com/_next/static/chunks/ 		138 KB
45 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://static.intercomassets.com/_next/static/chunks/framework-2fb1063a8f746784.js
Requested by
Host: support.askdonna.com
URL: https://support.askdonna.com/en/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.173.154.33 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-173-154-33.muc50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c9d4e78092e287f728419a3ae1b2a91e836971ea6f592657f88dff495cb68ebf

Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Mon, 27 May 2024 09:56:33 GMT
x-amz-version-id
PBJ0xWtFH3JPuH2hqlG9vVVYHQH9LeoZ
content-encoding
gzip
via
1.1 19392de11dadb918bd6f24e199ea180e.cloudfront.net (CloudFront)
x-amz-cf-pop
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Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
api-iam.intercom.io
URL
https://api-iam.intercom.io/messenger/web/ping
Domain
js.intercomcdn.com
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Verdicts & Comments Add Verdict or Comment

20 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| _sentryDebugIds string| _sentryDebugIdIdentifier object| webpackChunk_N_E function| __next_set_public_path__ object| next object| __NEXT_DATA__ function| __SSG_MANIFEST_CB object| __NEXT_P object| _N_E object| SENTRY_RELEASE object| __REACT_INTL_CONTEXT__ function| __NEXT_PRELOADREADY object| __MIDDLEWARE_MATCHERS object| __BUILD_MANIFEST object| __SSG_MANIFEST object| intercomSettings function| Intercom function| __intercomAssignLocation function| __intercomReloadLocation

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Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
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Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

api-iam.intercom.io
downloads.intercomcdn.com
intercom.help
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widget.intercom.io
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js.intercomcdn.com
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