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Fast, Hassle-Free Prescriptions

GET STARTED
 * Home
 * About Us
 * What We Treat
   * 
   * Men’s Health
     * Online Medical Certificate
     * Online Specialist Referral
     * Premature Ejaculation
     * Erectile Dysfunction
     * Hair Loss
     * Weight Loss
     * High Cholesterol
     * Hay Fever
     * Anaphylaxis
     * Asthma
     * Acne
     * Migraine
   * 
   * Women’s Health
     * Online Medical Certificate
     * Online Specialist Referral
     * Contraceptive Pill
     * Cystitis and UTI
     * Bacterial Vaginosis
     * Weight Loss
     * High Cholesterol
     * Hay Fever
     * Anaphylaxis
     * Asthma
     * Acne
     * Migraine
 * Login
 * FAQ
 * Contact Us


 * Home
 * About Us
 * What We Treat
   * Men’s Health
     * Online Medical Certificate
     * Online Specialist Referral
     * Premature Ejaculation
     * Erectile Dysfunction
     * Hair Loss
     * Weight Loss
     * High Cholesterol
     * Hay Fever
     * Anaphylaxis
     * Asthma
     * Acne
     * Migraine
   * Women’s Health
     * Online Medical Certificate
     * Online Specialist Referral
     * Contraceptive Pill
     * Cystitis and UTI
     * Bacterial Vaginosis
     * Weight Loss
     * High Cholesterol
     * Hay Fever
     * Anaphylaxis
     * Asthma
     * Acne
     * Migraine
 * My account
 * Contact Us



GET STARTED

Welcome to WEBDOCTOR


YOUR SAFE AND SECURE, ONLINE DOCTOR SOLUTION

Take the hassle out of visiting your doctor for common issues or embarrassing
problems. You can request treatment online,  using your computer, tablet or
smartphone. Our Doctor will then contact you by phone or invite you to a video
consultation to ensure your treatment is safe and appropriate for you.



TELEPHONE OR VIDEO CONSULTATION WITH A REGISTERED AUSTRALIAN DOCTOR WITHIN HOURS
ON THE SAME DAY



SAFE AND CONVENIENT



DELIVERY OF YOUR SCRIPT TO YOUR PHONE BY SMS.

How it Works
What We Treat
Book GP Consult
Medical Certificates


HOW DOES WEBDOCTOR WORK?

1

Complete a Brief Questionnaire
 


2

Create an Account
 


3

Telephone or Video Consultation with a Registered Australian Doctor



4

  Once Approved your prescription is sent to your Phone by SMS 



WebDoctor Now Provides


ONLINE MEDICAL CERTIFICATES

When you need a medical certificate in a hurry, WebDoctor has you covered. No
hassles and no fuss, submit an online form, and our registered Australian
Doctors will review the request.

Get a Medical Certificate
ONLY $25


THE BENEFITS OF USING WEBDOCTOR

Pick up your medication from any pharmacy.
We will send you a QR code / eRx script token that is scannable at any
Australian Pharmacy.

No waiting for appointments.
No waiting rooms.

GP callback or video consultation within 24 hours.

Australian Doctors Available 7 days a week.

Only $25

per prescription*

*Money back guarantee if our Doctors cannot assist you

 * CONFIDENTIAL SECURE ONLINE CONSULTATION

  Your Clinical details are held securely. Web Doctor uses  Australia’s leading
practice management software provider Medirecords for our patient management
system. 

 

 * DOCTOR ASSESSMENT

An experienced General Practitioner, Australian based and Registered with the
AHPRA and RACGP  will assess your information and contact you by phone or invite
you to join a video consultation in order to make a determination if your
selected treatment is safe and appropriate for your circumstances. If we cannot
help you. We Guarantee a full and timely refund.

 

 * ONLINE PRESCRIPTION

Your prescription is delivered directly to your smart phone by SMS   It is sent
using Australia’s nationwide  E-prescription service ERX script Exchange.   You
receive an E-script or QR token by SMS  which can be scanned by any pharmacist
from your phone allowing  access to your script. Ensuring Safe, Hassle-Free
Prescriptions.




WHAT WE TREAT

See the list below of some of the conditions  our Doctor can help with. Select
from the list to begin your form. This form takes most people no longer than 5
min to complete.

FIND OUT MORE


MEN'S HEALTH



ONLINE MEDICAL CERTIFICATE

Get Certificate



ONLINE SPECIALIST REFERRAL

Get Referral



PREMATURE EJACULATION TREATMENT

Get Prescription



ERECTILE DYSFUNCTION TREATMENT

Get Prescription


WEIGHT LOSS TREATMENT

Get Prescription


HIGH CHOLESTEROL TREATMENT

Get Prescription


HAY FEVER TREATMENT

Get Prescription



ASTHMA TREATMENT

Get Prescription



ACNE TREATMENT

Get Prescription



MIGRAINE TREATMENT

Get Prescription



HAIR LOSS TREATMENT

Get Prescription


WOMEN'S HEALTH



ONLINE MEDICAL CERTIFICATE

Get Certificate



ONLINE SPECIALIST REFERRAL

Get Referral



CONTRACEPTIVE PILL TREATMENT

Get Prescription



CYSTITIS AND UTI TREATMENT

Get Prescription



WEIGHT LOSS TREATMENT

Get Prescription


HIGH CHOLESTEROL TREATMENT

Get Prescription


HAY FEVER TREATMENT

Get Prescription



ASTHMA TREATMENT

Get Prescription



ACNE TREATMENT

Get Prescription



MIGRAINE TREATMENT

Get Prescription



BACTERIAL VAGINOSIS TREATMENT

Get Prescription



FREQUENTLY ASKED QUESTIONS

WHAT IS WEBDOCTOR?

WebDoctor is a safe, secure, online doctor platform that allows patients to get
prescriptions and medical certificates from the comfort of their own home. With
WebDoctor.  WebDoctor is owned and operated by a group of licensed and
registered Australian doctors.

WHAT IS A MEDICAL CERTIFICATE?

A medical certificate, also known as a doctor’s certificate or a sick note, is
an official document issued by a licensed medical practitioner that confirms a
patient’s medical illness.  Medical certificates are typically used to support
requests for sick leave, disability benefits, or insurance claims. They can also
be required by employers, schools, or other organizations as proof of a
legitimate absence due to illness.

If you work for an Australian employer, you may be required to produce a valid
medical certificate if you are unfit for work due to medical reasons.

DO I NEED A MEDICAL CERTIFICATE?

An employer may request evidence from an employee to confirm that their leave
was taken due to an illness or injury.

Employers can request evidence even for a single day or less of absence.

If an employee fails to provide the requested evidence, they may not be eligible
for paid sick or carer’s leave.

IS AN ONLINE MEDICAL CERTIFICATE THE SAME AS A REGULAR MEDICAL CERTIFICATE?

A medical certificate from WebDoctor is a legal document provided by a
registered Australian doctor.

All issued medical certificates:

 * Adhere to the Australian Medical Association (AMA) guidelines for medical
   certificates.
 * Serve as valid proof of illness or incapacity for work/study under section
   107 of the Fair Work Act 2009.
 * Are issued following a real-time phone consultation between the patient and
   our issuing doctor, who operate in line with the Medical Board of Australia’s
   updated guidelines on telehealth and good medical practice.

HOW TO GET AN ONLINE MEDICAL CERTIFICATE?

Fill in a simple questionnaire to make it easy for WebDoctor to assess your
current illness.  Webdoctor will call you following your submission to verify
your details.  

Certificates are sent quickly and securely to your email address if approved
byWebdoctor.

CAN I OBTAIN AN ONLINE MEDICAL CERTIFICATE?

You are eligible if you:

 * Are 18 years or older and cannot attend work or study due to a minor illness.
 * if you require a medical certificate today and cannot secure an appointment
   with your regular general practitioner. 

HOW ARE ONLINE MEDICAL CERTIFICATES APPROVED?

Once your Online Medical Certificate form has been submitted, our doctor will
consult your form and call you to verify and evaluate your answers.  If
approved, our doctor will send you an Online Medical Certificate to your
provided email address.

WHAT TYPES OF ONLINE MEDICAL CERTIFICATES DOES WEBDOCTOR ISSUE?

With WebDoctor you can get an Online Medical Certificate for:

 * Work
 * School
 * University
 * Carer’s Certificates

HOW MUCH DOES AN ONLINE MEDICAL CERTIFICATE COST?

WebDoctor online medical certificates are $25 (maximum of 7 days per medical
certificate).

CAN MY EMPLOYER REQUEST FURTHER INFORMATION ABOUT MY DOCTOR’S CERTIFICATE?

WebDoctor adheres to strict privacy principles, ensuring that your medical
information remains confidential. If your employer contacts our doctor, they
will confirm the validity and details of the issued certificate as necessary.
However, no specifics regarding your medical conditions will be disclosed to
your employer without your explicit written permission.

WHAT ARE MY RIGHTS AS AN EMPLOYEE WITH REGARD TO MEDICAL CERTIFICATES & SICK
LEAVE?

An employee must inform their employer if intending to take sick leave or
carer’s leave. This has to be done as soon as possible but can be after the
leave has started. It should be specified how long the absence from work will be
or is expected to be.

An employer can ask an employee to give evidence that confirms they took leave
because they were unable to work because of an illness or injury, or needed to
care for an immediate family or household member who was experiencing illness,
injury, or unexpected emergency.

Employers are entitled to ask employees for evidence for as little as 1 day or
less off work.

An employee who does not provide their employer with evidence when asked may not
be entitled to be paid for sick leave or carer’s leave.

WHAT HAPPENS ONCE I’VE GIVEN MY INFORMATION AND PAID FOR AN APPOINTMENT?

Once you have submitted your form our doctor will call you (usually within 90
minutes) to verify your details. 

Ensure you have your phone on you and are prepared to answer a call from a
private number.

Once the doctor connects with you, they will ask you questions about your
health.

After your appointment, subject to assessment, your medical certificate can be
sent to you.

WHAT IF I MISS MY CONSULTATION WITH THE WEBDOCTOR?

We will try to contact you on the mobile number provided in your submission.

If we are still unable to get hold of you they will send you an email saying
that they have tried to call and will try again later.  WebDoctor will call
again in the next two hours.  If our Doctor is unable to get in contact with you
within two hours, we will cancel your application and issue you a full refund. 
You can then reapply for another Medical Certificate at a suitable time.

DO I NEED A MEDICARE CARD?

No, anyone can get an online medical certificate or online carer’s certificate.

WHAT ARE YOUR HOURS OF OPERATION?

You can submit a request at any time of day throughout the day, and we will get
to your request urgently, usually within 90 minutes.

ARE YOUR SERVICES COVERED BY MEDICARE?

Unfortunately, our services are not covered by Medicare.

 
 
 
 
 
  
 
 
 
 
   
 
 Joe Giambrone  
13 December 2023    
Had sinus infection, my Doctor never retuned my call as usual and it sure beats going to hospital faster, cheaper and I was cable to speak to a Doctor not a nurse. will use again thanks web Doctor    
 
 
 
   
 
 Mary Jane Delikaterini  
12 February 2023    
Took longer than usual this time but the team was easy to talk to and I got my medicine in no time! Highly recommend.    
 
 
 
   
 
 Nicole Coulson (Nic)  
20 January 2023    
Web Doctor is quicker & cheaper than I was expecting.
I'm super impressed by this service it saves so much unnecessary time spent seeing my GP
I need a prescription immediately & it was a 6 day wait to see my GP so thanks to Web Doctor, I'll be feeling all better & at the end of my medication, before I can even get into see my doctor!    
 
 
 
   
 
 Tamika M  
13 December 2022    
Convenient and easy to use service. Recommend    
 
 
 
   
 
 Nathan Hawke  
12 December 2022    
amazing service with quick delivery    
 
 
 
   
 
 Malachi  
9 December 2022    
    
 
 
 
   
 
 Anita Goodgame  
6 December 2022    
The service is very easy to use with a quick response, great service, thank you    
 
 
 
   
 
 Todd Bender  
28 November 2022    
Exactly as it says, so much easier then waiting to see a doctor at a surgery if even able these days,, great work, love it    
 
 
 
   
 
 Olga Efremova  
24 November 2022    
Amazing customer service! I've received my medical certificate online in just minutes for a number of days as requested!
Great service in case if you don't require to see a doctor and just need a certificate. Quick and easy to use.    
 
 
 
   
 
 Annette S  
21 November 2022    
Fast efficient service. I was especially happy as I was unable to book an appointment somewhere convenient when relying on public transport.     
 
     

NAVIGATE

Home

About Us

What We Treat

My Account

Contact Us

CONTACT WEB DOCTOR



info@webdoctor.com.au



73 Willoughby Road

Terrigal NSW 2260

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