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Case Study
 / 
Solution Document


HOW ROBOTIC PROCESS AUTOMATION ENABLED BUCKEYE HOME HEALTH CARE TO STREAMLINE
OPERATIONS

Like many Homecare agencies, Buckeye relied on a series of software systems
mixed with great people to run day-to-day operations. Many daily processes were
manual and labor intensive, from end of episode chart audits to physician order
management. These processes were crucial to the business, therefore having
multiple, sometimes even key employees driving them was justified.


Like many Homecare agencies, Buckeye relied on a series of software systems
mixed with great people to run day-to-day operations. Many daily processes were
manual and labor intensive, from end of episode chart audits to physician order
management. These processes were crucial to the business, therefore having
multiple, sometimes even key employees driving them was justified.

This, in turn, was a problem. Employees weren’t working at the top of their
license and instead were stuck performing the same, repetitive task day after
day. As the business grew, the amount of work continued to pile up and handling
the volume became a daily challenge. Ultimately, this led to an overworked
staff, higher internal costs and lost profits, something every company wants to
avoid.


HOW ROBOTIC PROCESS AUTOMATION ENABLED BUCKEYE HOME HEALTH CARE TO STREAMLINE
OPERATIONS




The challenges of COVID even further stretched the organization and served as a
catalyst for Buckeye to re-think their processes and implement technology that
can help them stabilize and scale.

As Bennet puts it, she never “realized what an impact [Element5] would have
until we got quarantined.” Without the ability for the staff to go into the
office, work essentially came to a standstill. The work that could get done
remotely lacked oversight and coordination; it was exceedingly difficult to
ensure accurate record keeping and compliance at a most critical time.

Thankfully, Element5’s tailor-made automation solutions and dashboards offered a
safety net for the business. Buckeye Home Health implemented Element5 to
automate the daily processes of sending and receiving physician orders. Although
their EHR had e-fax capabilities built-in, there was still a tremendous amount
of manual intervention required to send and receive orders.

Listen to what Stacey Bennett, Operations Manager, Buckeye Home Health Care, has
to say about their experience using Element5



With Element5, orders were being sent out and reviewed autonomously with no
human intervention. In addition, cashflow was greatly improved as bottle-necks
from processing orders were completely eliminated.

Buckeye’s story is a typical one in the Care at Home market. Great, hard working
employees playing hero on a daily basis to keep up with the sheer volume of
work. Element5, being built by health care experts specifically for this
segment, allows both SMB firms and larger enterprise clients to benefit from
game-changing automation technology with very little effort. With our service
model, no in-house engineering team or expensive consultants are required. Our
solutions are designed to work in conjunction with your existing systems and
augment your current processes. This allows for big, near-term ROI with very
little, if any, business disruption.

At Element5, we are passionate about giving back to the health care community by
delivering technology solutions that allow organizations to focus on what
matters most: the patient.

To learn more, schedule a consultation with us here.


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Element5 is simplifying the adoption of RPA by offering end to end workflow
automation as a SaaS product. Founded by experts with decades of experience in
the post-acute space, we're tackling operational inefficiencies that are
bottlenecks to better care and patient outcomes, one workflow at a time.

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