joshbersin.com Open in urlscan Pro
34.75.221.36  Public Scan

Form analysis
2 forms found in the DOM

GET https://joshbersin.com/

<form role="search" method="get" class="search-form" action="https://joshbersin.com/" data-hs-cf-bound="true">
  <label>
    <span class="screen-reader-text">Search for:</span>
    <input type="search" class="search-field" placeholder="Search …" value="" name="s">
  </label>
  <input type="submit" class="search-submit" value="Search">
</form>

GET https://joshbersin.com/

<form role="search" method="get" class="search-form" action="https://joshbersin.com/" data-hs-cf-bound="true">
  <label>
    <span class="screen-reader-text">Search for:</span>
    <input type="search" class="search-field" placeholder="Search …" value="" name="s">
  </label>
  <input type="submit" class="search-submit" value="Search">
</form>

Text Content

Skip to content

JOSH BERSIN

Meet Galileo™, the world’s AI-powered expert assistant for HR.


 * Search for:

 * Home
 * Membership
   * Bersin Research is Back
 * About Us
 * Topics
   * Enterprise Learning
   * HR Technology
   * Human Resources
   * Sourcing and Recruiting
   * Diversity and Inclusion
   * Employee Experience
   * Wellbeing
   * People Analytics
   * HR Skills and Capability
 * Research
   * Employee Experience, Engagement, Hybrid Work
   * Corporate Learning, Training, Career Management
   * HCM Excellence Resources
     * HCM Best Practices SAP SuccessFactors
     * HCM Best Practices Oracle Report
     * The Definitive Guide: HCM Excellence
   * HR Technology, Vendors and Tools
   * Diversity, Leadership & Culture
   * Talent, Recruiting, and Career Mobility
   * The Big Reset Research
   * Healthy Organization
   * HR Capabilities
   * Talent Climate Series
     * Talent Acquisition Factbook
     * Internal Hiring Factbook
     * Time-to-Hire Factbook
 * Just Released
   * Enterprise Talent Intelligence
   * Talent Acquisition Factbook
   * 2024 HR Predictions
   * Definitive Guide to HR: Systemic HR Initiative
     * Systemic HR Intiative
   * AI in HR
   * The Four-Day Work Week
   * Post-Industrial Age
   * The Dynamic Organization
   * Systemic People Analytics
   * Definitive Guide to Leadership
   * Definitive Guide to Pay and Benefits
   * Definitive Guide to Pay Equity
 * GWI Project
   * GWI Project Research
   * GWI Project Pacesetters
   * GWI Project Details
   * GWI Project FAQs
   * Access the GWI Project
 * Podcasts
 * Conference
 * Academy
 * Josh’s Book
 * Galileo™

Meet Galileo™, the world’s AI-powered expert assistant for HR.



 * Home
 * Membership
   * Bersin Research is Back
 * About Us
 * Topics
   * Enterprise Learning
   * HR Technology
   * Human Resources
   * Sourcing and Recruiting
   * Diversity and Inclusion
   * Employee Experience
   * Wellbeing
   * People Analytics
   * HR Skills and Capability
 * Research
   * Employee Experience, Engagement, Hybrid Work
   * Corporate Learning, Training, Career Management
   * HCM Excellence Resources
     * HCM Best Practices SAP SuccessFactors
     * HCM Best Practices Oracle Report
     * The Definitive Guide: HCM Excellence
   * HR Technology, Vendors and Tools
   * Diversity, Leadership & Culture
   * Talent, Recruiting, and Career Mobility
   * The Big Reset Research
   * Healthy Organization
   * HR Capabilities
   * Talent Climate Series
     * Talent Acquisition Factbook
     * Internal Hiring Factbook
     * Time-to-Hire Factbook
 * Just Released
   * Enterprise Talent Intelligence
   * Talent Acquisition Factbook
   * 2024 HR Predictions
   * Definitive Guide to HR: Systemic HR Initiative
     * Systemic HR Intiative
   * AI in HR
   * The Four-Day Work Week
   * Post-Industrial Age
   * The Dynamic Organization
   * Systemic People Analytics
   * Definitive Guide to Leadership
   * Definitive Guide to Pay and Benefits
   * Definitive Guide to Pay Equity
 * GWI Project
   * GWI Project Research
   * GWI Project Pacesetters
   * GWI Project Details
   * GWI Project FAQs
   * Access the GWI Project
 * Podcasts
 * Conference
 * Academy
 * Josh’s Book
 * Galileo™

Search for:

JOSH BERSIN

Insights on Corporate Talent, Learning, and HR Technology

 * AI / HR Technology


HERE COME THE COPILOTS!

by joshbersin · Published April 27, 2024 · Updated May 2, 2024



This week, as I discuss in today’s podcast, Microsoft blew us away again. The
company delivered $61.9 Billion in revenue last quarter (up 17%) and Microsoft
Cloud reached $35.1 billion, growing 23%. And every other business is on fire:
Azure grew by 31%, Office and LinkedIn grew by 12%, and PC and Windows grew by
17%.

But the biggest story of all is the Copilot. According to the announcement, 60%
of the Fortune 500 companies are now using Microsoft Copilot. And as I discuss
in the podcast, the “preview version” has quietly appeared in every version of
Windows 10 and Windows 11 (I have it). So I would argue that this new product
may be the largest business-centric AI tool in the market already, even though
most companies are still just experimenting with its capability.

As I talked this over with Microsoft execs (with more announcements coming the
week of May 20, when we have Microsoft execs at Irresistible), something started
to occur to me. Just as Microsoft Office crashed the PC software party in 1998
(more or less killing off Multiplan, Visicalc, Lotus 1-2-3, Wordperfect, and
others), the Microsoft Copilot could do the same. Note that Microsoft calls it
“Your Everyday AI Companion.” You can see precisely where they’re going.

And I’m not drinking the Microsoft Coolaid here – I see all the work they’re
doing. The Copilot, which has many versions, now sports the Copilot Studio,
which lets any developer or IT professional configure, customize, and add to the
experience. There are Copilot plugins (apps that the Copilot can access), search
connectors (connecting the Copilot to your data), and other ways to customize
the experience.

I went into the Copilot Studio for our tenant (we use all MS stuff) and in about
twenty minutes I built a chatbot that we could use to front-end our various
websites. It wasn’t perfect but I got it working in less than an hour. This
means IT shops and developers are going to go nuts with this stuff and we’re
going to see manifestations of the Copilot all over our companies.



Not everything works correctly yet (I saw a demo of a Copilot plugin that failed
because the Copilot generated its own answer without using the plugin, and then
re-generated the plugin’s response inadequately) but there will be a lot coming.
Just like there are thousands of Excel plugins and Word add-ons for Microsoft
Office, we can expect to see an industry of Copilot plugins and tools to come
next. And the “Microsoft 365 Copilot” securely analyzes all the files in your
company or team, so it will get smarter over time.

Remember when Microsoft Teams came out and everyone thought it was just an ugly
step-sister to Zoom? Well it was a little funky at first, but now Microsoft
Teams has a larger market share than Zoom for communication and collaborative
software, with 42.6% compared to Zoom’s 6.8%. The folks at Microsoft just keep
plugging away, making products a little bit better all the time. And they are
betting the farm on the Copilot.

I won’t get into all the new features and implications of this yet, but I really
believe this is a game-changer. Google has no real entry in the corporate space
and OpenAI’s direct sales may quickly be dwarfed by Microsoft’s presence. Apple
has yet to make Siri anything important either (but I am sure they see what’s
going on).

What does this say about all the amazing tools like Paradox, ServiceNow
(NowAssist), Galileo™ (Sana), Joule (SAP), and others? I think we’ll have a
world of the “generic assistant” like Copilot complimented and supplemented with
the specialized assistants like Galileo™, Paradox, and others. If you’ve used
Galileo you’ve seen how spectacular the user experience can be. And we have
barely started to integrate all our Josh Bersin Academy and other materials into
the system. But I know well we have to talk to the Copilot, support it, and
coexist with it.

All I can say is that I’m impressed. Not only has Microsoft delivered on this
thing, they’re back to their relentless approach to product development. It’s
always a little hard to tell what’s real and what’s marketing from Microsoft,
but the company has a history of “getting it right over time.” In this case, I
think the Copilot is proving itself in the market, and has the potential to
reinvent the company’s position in our professional lives.

Listen to my podcast this week to learn more. I also talk about the impact on
ServiceNow, Workday, SAP, Paradox, and others. And come to Irresistible where we
will be unlocking some of the secrets to Galileo and share the details of what’s
coming next.



Additional Information

Introducing Galileo™, The World’s First AI-Powered Assistant For HR and Leaders

Why I’m Bullish On Workday: News From The Innovation Summit

Enterprise AI At Work: The Talent Intelligence Primer

Will Chatbots Take Over Recruitment? Paradox Sets The Pace.

A Peek Under The Covers Of SAP SuccessFactors’ AI Strategy


Share






Tags: aicopilotmicrosoft




Follow:

 * 
 * 
 * 
 * 

 * Next story Enterprise Talent Intelligence Arrives, Disrupting The HR Tech
   Market
 * Previous story Research Shows It’s Time To Reinvent Talent Acquisition

 * Introducing The HR Career NavigatorAugust 22, 2024
 * The Autonomous Instructional Designer Has Arrived: Arist CreatorAugust 13,
   2024
 * When Will The Trillions Invested In AI Pay Off? Sooner Than You Think.August
   8, 2024
 * As The Economy Slows, Focus On The Skills Of The Future: Ability To
   Change.August 3, 2024
 * Workday Salesforce Partnership: Teaming Up For Enterprise AIJuly 26, 2024
 * The Value of Values When Organizations Lose TrustJuly 17, 2024
 * UKG 14% Reduction In Force: A Growth Move (And Intuit Update)July 15, 2024
 * Why Is It So Hard To Be A Chief HR Officer (CHRO)?June 26, 2024
 * TechWolf Accelerates Corporate Skills Tech Market With $43 Million RoundJune
   25, 2024
 * Galileo™ Goes Live, Expands Its Power With New Trusted ContentMay 20, 2024
 * Goodbye To Workplace by Meta, Hello To Workvivo by ZoomMay 14, 2024
 * Will AI Finally Connect The Enterprise? Just Ask ServiceNow, They Say Yes.May
   10, 2024

UNMATCHED ACCESS TO THE GREATEST HR MINDS.

Join thousands of HR professionals honing their skills and learning from
industry leaders.

Explore the Academy




CATEGORIES

 * AI
 * Business Trends
 * Career Management
 * Compensation and Rewards
 * Content Development
 * Core HR Systems
 * Corporate Culture
 * Diversity and Inclusion
 * Employee Communications
 * Employee Engagement
 * Enterprise Learning
 * Ethics and Privacy
 * HR Skills and Capability
 * HR Technology
 * HR Transformation
 * HRMS
 * Human Resources
 * Informal Learning
 * Innovation
 * Leadership Development
 * Learning Culture
 * Learning In The Flow of Work
 * Learning Programs
 * LMS, LCMS
 * Measurement and Analytics
 * Organization & Governance
 * Organization Design
 * People Analytics
 * People Analytics
 * Performance Management
 * Sourcing and Recruiting
 * Succession Management
 * Talent Management
 * Talent Strategy
 * Uncategorized
 * VR and AR
 * Wellbeing
 * Workforce Planning
 * Workplace and Facilities

Powered by  - Designed with Hueman Pro

 * 
 * 
 * 
 *