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This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. To find out more about the cookies we use, see our Privacy Policy. If you decline, your information won’t be tracked when you visit this website. A single cookie will be used in your browser to remember your preference not to be tracked. Accept Decline Skip to content DIMENSIONAL DESIGN Segmenting people is a tricky game, and a modern approach is long overdue Download the latest report THE MARKET AS WE KNOW IT HAS BECOME MORE FRAGMENTED AND COMPLEX THAN EVER BEFORE WHAT WE DO IS WHAT DEFINES US - NOT OUR DEMOGRAPHICS Human potential is great, and ever growing. This is reflected in diversity in thought, action, and opinion. It’s time to unpack the boxes we put people in, and work across other dimensions than traditional segmentation categories. Demographics are helpful in finding people – but they are not enough to understand what drives them to act, react, or make decisions when triggered. Humans are not so simple. We live across multiple dimensions. Dimensions represent the range of reactions that we can be triggered across. While these shift across time and place, we can anticipate how individuals will respond, and group consumers accordingly. By thinking across dimensions, we can design for those on the fringes. IT'S EASIER, AND FAIRER, TO ASSUME OR ANTICIPATE HOW PEOPLE COULD REACT TO TRIGGERS, THAN TO CLUSTER DIFFERENT BEHAVIORS BASED ON DEMOGRAPHICS THAT DON'T NECESSARILY RELATE TO THEM. THIS DIMENSIONAL DESIGN FRAMEWORK WILL HELP YOU AVOID REDUCING YOUR AUDIENCE TO OVER-SIMPLIFIED DEMOGRAPHICS. Dimensions are a way to tell a story that goes beyond just the description of a character, but digs deep into their journey, their challenges, their dreams, their sense of morality and their circumstances. DOWNLOAD GUIDE & FRAMEWORK The guide offers a new framework for diving behind the triggers that shape human behavior, facilitating the predictions on how they might engage with your product, service, or business in the future. This framework is a more comprehensive, human way to look at and understand different consumer groups, allowing you to gain deeper insights, make bigger moves, and design better experiences. THE DIMENSIONAL DESIGN FRAMEWORK CAN HELP YOU * Find the fringe audiences that could represent the next scaling strategy for your business. * Challenge assumptions and biases of larger group categories * Understand the increasing fluidity and fragmented audiences * Consider the impacts of including the ‘out of scope’ populations in your solution design * Dive behind the triggers that shape human behavior, facilitating the predictions on how they might engage with your product, service, or business in the future First name* Last name* Professional Email* Industry* Please SelectHealthcare & Life SciencesProfessional ServicesTechnology, Media & TelecomLogistics, Travel & MaritimePaper & PackagingAutomotive & MobilityConstruction & Building MaterialsConsumer Products & RetailBanking & InsurancePublic Sector & Non-ProfitEnergy & ResourcesIndustrial Solutions & ManufacturingAgriculture & ChemcialsHospitality & Tourismother Department* Please SelectStrategyInnovation & new businessMarketing & productLearning & developmentConsultant or self-employedStudentSustainability Operations & procurement * Receive updates from Board of Innovation By clicking download below, you consent to allow us to process the personal information submitted above to provide you the content requested. DIMENSIONAL DESIGN TAKING YOUR INNOVATIONS BEYOND STEREOTYPES At Board of Innovation, we’re focused on making what life needs next. And that starts with understanding who we’re making it for — your consumer. Dimensional design takes your innovations beyond traditional stereotypes, and future-casts your view of the consumer. It helps you consider what they want, feel and need more dynamically. Better dimensional understanding helps you innovate more relevant and meaningful products and services for consumers’ lives. We are here to guide you as you apply this framework, build empathetic and human centric understanding across the dimensions and apply learnings as you co-create solutions for people. Let’s chat? Talk to us CAROL MENEZES Sr. Business Designer & Strategist AIDAN LETHEM Business Designer JOINING FORCES WITH THE WORLD'S MOST AMBITIOUS BUSINESSES TO MAKE WHAT LIFE NEEDS NEXT WE’RE A GLOBAL INNOVATION FIRM, IMAGINING TOMORROW’S PRODUCTS, SERVICES & BUSINESSES — AND CREATING THEM TODAY. GET THE TOOLS DIMENSION DECK OF CARDS To start discussions about Dimensional Design, we’ve compiled a deck of cards that help you appreciate how your existing consumers would react based on triggering some system-level dimensions. You can use them to find new consumers you haven’t thought of before, as these cards serve as tools to provoke new perspectives on who to target across dimensions. Download DIMENSIONAL DESIGNER Get in the headspace of your consumers’ behavior and analyze how well your value proposition overlaps with consumer needs. Download INSIGHTS FOR IMPACT Point of view Featured Reports Guides Webinars Point of View WHAT HEALTHCARE NEEDS NEXT Point of View SUPERAPPS: CAN THEY TAKE OVER THE GLOBAL DIGITAL SERVICES SCENE? Point of View DIMENSIONAL DESIGN: WHY WE NEED A NEW FRAMEWORK FOR SEGMENTATION See all points of view Report IMPACT PARTNERSHIPS Report THE LOW TOUCH ECONOMY IS HERE TO STAY Report BEHAVIORAL HEALTH DESIGN PLAYBOOK See all reports Guide IDEATION WORKSHOP GUIDE Guide INNOVATION STRATEGY EXAMPLES Guide VALIDATION GUIDE See all guides Webinar PACKAGING IS FOREVER CHANGED – OPPORTUNITIES TO RETHINK THE CONSUMER EXPERIENCE Webinar DIMENSIONAL DESIGN WEBINAR: DESIGNING FOR YOUR FUTURE CONSUMERS Webinar AT-HOME CARE AND DIAGNOSIS FOR WOMEN’S HEALTH See all webinars We’re a global innovation firm, imagining tomorrow’s products, services and businesses – and creating them today. * Work * About * Join us * Insights Want to stay in the know? 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