otrs.factorit.com Open in urlscan Pro
200.29.72.9 Public Scan

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Submitted URL:
https://www.tickets.factorit.com/
Effective URL:
http://otrs.factorit.com/otrs/customer.pl
Submission: On September 26 via automatic, source certstream-suspicious (September 26th 2021, 6:22:06 pm UTC) — Scanned from DE

Summary HTTP 8 Redirects Links 1 Behaviour Indicators

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 8 HTTP transactions. The main IP is 200.29.72.9, located in Chillan, Chile and belongs to MCL Internet, CL. The main domain is otrs.factorit.com.

This is the only time otrs.factorit.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	186.64.115.80 186.64.115.80	52368 (ZAM LTDA.) (ZAM LTDA.)
8	200.29.72.9 200.29.72.9	10778 (MCL Internet) (MCL Internet)
8	1

1 186.64.115.80 (Curicó, Chile) 1 redirects

ASN52368 (ZAM LTDA., CL)
PTR: mail.blue143.dnsmisitio.net

www.tickets.factorit.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

8 200.29.72.9 (Chillan, Chile)

ASN10778 (MCL Internet, CL)

otrs.factorit.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
9	factorit.com 1 redirects www.tickets.factorit.com otrs.factorit.com	189 KB
8	1

	Domain	Requested by
8	otrs.factorit.com	otrs.factorit.com
1	www.tickets.factorit.com	1 redirects
8	2

This site contains links to these domains. Also see Links.

Domain
www.otrs.com

Subject Issuer	Validity	Valid

This page contains 1 frames:

Primary Page: http://otrs.factorit.com/otrs/customer.pl
Frame ID: A86E35660082A5095E2E9E5D1E0BB83A
Requests: 8 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Anmeldung - Sistema de Tickets FactorIT

Page URL History Show full URLs

https://www.tickets.factorit.com/ HTTP 301
http://otrs.factorit.com/otrs/customer.pl Page URL

Page Statistics

8
Requests

0 %
HTTPS

0 %
IPv6

1
Domains

2
Subdomains

1
IPs

1
Countries

189 kB
Transfer

670 kB
Size

1
Cookies

1 Outgoing links

These are links going to different origins than the main page.

URL: https://www.otrs.com/otrs-business-solution-managed
Title: Powered by OTRS

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://www.tickets.factorit.com/ HTTP 301
http://otrs.factorit.com/otrs/customer.pl Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

8 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request

Cookie set customer.pl Show response
otrs.factorit.com/otrs/
Redirect Chain

https://www.tickets.factorit.com/
http://otrs.factorit.com/otrs/customer.pl

13 KB
5 KB

1148ms
734ms

Document
text/html

200.29.72.9
MCL Internet

General

Check archive.org

Show headers Download Go to

Full URL

http://otrs.factorit.com/otrs/customer.pl

Protocol

HTTP/1.1

Server

200.29.72.9 Chillan, Chile, ASN10778 (MCL Internet, CL),

Reverse DNS

Software

Apache/2.4.18 (Ubuntu) / OTRS 5.0.12 (https://www.otrs.com/)

Resource Hash

9865bc1481f515c7fba13294b03d851c33088c7ee2a1e65ff75a94ec8d35a142

Security Headers

Name	Value
X-Frame-Options	SAMEORIGIN

Request headers

Host: otrs.factorit.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
Accept-Language: de-DE,de;q=0.9
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Encoding: gzip, deflate
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
Accept-Language: de-DE,de;q=0.9

Response headers

Date: Sun, 26 Sep 2021 18:22:00 GMT
Server: Apache/2.4.18 (Ubuntu)
X-Powered-By: OTRS 5.0.12 (https://www.otrs.com/)
X-UA-Compatible: IE=edge,chrome=1
X-Frame-Options: SAMEORIGIN
X-OTRS-Login: /otrs/customer.pl?
Expires: Tue, 1 Jan 1980 12:00:00 GMT
Cache-Control: no-cache
Pragma: no-cache
Set-Cookie: OTRSBrowserHasCookie=1; path=/otrs/; expires=1y
Vary: Accept-Encoding
Content-Encoding: gzip
Content-Length: 4065
Keep-Alive: timeout=5, max=100
Connection: Keep-Alive
Content-Type: text/html; charset=utf-8;

Redirect headers

date: Sun, 26 Sep 2021 18:22:00 GMT
server: Apache
strict-transport-security: max-age=63072000; includeSubdomains;
location: http://otrs.factorit.com/otrs/customer.pl
cache-control: max-age=0
expires: Sun, 26 Sep 2021 18:22:00 GMT
content-length: 249
content-type: text/html; charset=iso-8859-1

GET
H/1.1 200
OK CommonCSS_015b496dbe55e1cd32cf416d950967bd.css
otrs.factorit.com/otrs-web/skins/Customer/default/css-cache/ 68 KB
15 KB 234ms
233ms Stylesheet
text/css 200.29.72.9
MCL Internet

General

Check archive.org

Show headers Download Go to

Full URL: http://otrs.factorit.com/otrs-web/skins/Customer/default/css-cache/CommonCSS_015b496dbe55e1cd32cf416d950967bd.css
Requested by: Host: otrs.factorit.com
URL: http://otrs.factorit.com/otrs/customer.pl
Protocol: HTTP/1.1
Server: 200.29.72.9 Chillan, Chile, ASN10778 (MCL Internet, CL),
Reverse DNS
Software: Apache/2.4.18 (Ubuntu) /
Resource Hash: 74eb4ba2cb387220b60997df8c3374d92d74b348444a3544891d77cca658e43d

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: otrs.factorit.com
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
Accept: text/css,*/*;q=0.1
Referer: http://otrs.factorit.com/otrs/customer.pl
Connection: keep-alive
Cache-Control: no-cache
Accept-Language: de-DE,de;q=0.9
Referer: http://otrs.factorit.com/otrs/customer.pl
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

Date: Sun, 26 Sep 2021 18:22:01 GMT
Content-Encoding: gzip
Last-Modified: Sun, 26 Sep 2021 15:15:36 GMT
Server: Apache/2.4.18 (Ubuntu)
ETag: "10f5c-5cce773da23c8-gzip"
Vary: Accept-Encoding
Content-Type: text/css; charset=utf-8
Cache-Control: max-age=2592000 must-revalidate
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 14958

GET
H/1.1 200
OK jquery-ui.css
otrs.factorit.com/otrs-web/skins/Customer/default/css/thirdparty/ui-theme/ 20 KB
4 KB 230ms
229ms Stylesheet
text/css 200.29.72.9
MCL Internet

General

Check archive.org

Show headers Download Go to

Full URL: http://otrs.factorit.com/otrs-web/skins/Customer/default/css/thirdparty/ui-theme/jquery-ui.css
Requested by: Host: otrs.factorit.com
URL: http://otrs.factorit.com/otrs/customer.pl
Protocol: HTTP/1.1
Server: 200.29.72.9 Chillan, Chile, ASN10778 (MCL Internet, CL),
Reverse DNS
Software: Apache/2.4.18 (Ubuntu) /
Resource Hash: ad3b0bcf78975a55cd42fd7e3287fcaf0a3881a43dcf9f2bf172d4237a1fe53e

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: otrs.factorit.com
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
Accept: text/css,*/*;q=0.1
Referer: http://otrs.factorit.com/otrs/customer.pl
Connection: keep-alive
Cache-Control: no-cache
Accept-Language: de-DE,de;q=0.9
Referer: http://otrs.factorit.com/otrs/customer.pl
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

Date: Sun, 26 Sep 2021 18:22:01 GMT
Content-Encoding: gzip
Last-Modified: Wed, 23 Sep 2015 19:10:56 GMT
Server: Apache/2.4.18 (Ubuntu)
ETag: "50c5-5206edfc0d000-gzip"
Vary: Accept-Encoding
Content-Type: text/css; charset=utf-8
Cache-Control: max-age=14400 must-revalidate
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 4062

GET
H/1.1 200
OK style.css
otrs.factorit.com/otrs-web/skins/Customer/default/css/thirdparty/jstree-theme/default/ 5 KB
1 KB 445ms
224ms Stylesheet
text/css 200.29.72.9
MCL Internet

General

Check archive.org

Show headers Download Go to

Full URL: http://otrs.factorit.com/otrs-web/skins/Customer/default/css/thirdparty/jstree-theme/default/style.css
Requested by: Host: otrs.factorit.com
URL: http://otrs.factorit.com/otrs/customer.pl
Protocol: HTTP/1.1
Server: 200.29.72.9 Chillan, Chile, ASN10778 (MCL Internet, CL),
Reverse DNS
Software: Apache/2.4.18 (Ubuntu) /
Resource Hash: 6cff33a0ee17707c87c41b74ce1ebb97b26d56559574a02e92c336e48e4197ad

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: otrs.factorit.com
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
Accept: text/css,*/*;q=0.1
Referer: http://otrs.factorit.com/otrs/customer.pl
Connection: keep-alive
Cache-Control: no-cache
Accept-Language: de-DE,de;q=0.9
Referer: http://otrs.factorit.com/otrs/customer.pl
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

Date: Sun, 26 Sep 2021 18:22:01 GMT
Content-Encoding: gzip
Last-Modified: Wed, 23 Sep 2015 18:30:12 GMT
Server: Apache/2.4.18 (Ubuntu)
ETag: "1273-5206e4e145500-gzip"
Vary: Accept-Encoding
Content-Type: text/css; charset=utf-8
Cache-Control: max-age=14400 must-revalidate
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 1025

GET
H/1.1 200
OK CommonJS_80879bd12204f8c975917db1ca26af10.js Show response
otrs.factorit.com/otrs-web/js/js-cache/ 530 KB
135 KB 459ms
236ms Script
application/javascript 200.29.72.9
MCL Internet

General

Check archive.org

Show headers Download Go to

Full URL: http://otrs.factorit.com/otrs-web/js/js-cache/CommonJS_80879bd12204f8c975917db1ca26af10.js
Requested by: Host: otrs.factorit.com
URL: http://otrs.factorit.com/otrs/customer.pl
Protocol: HTTP/1.1
Server: 200.29.72.9 Chillan, Chile, ASN10778 (MCL Internet, CL),
Reverse DNS
Software: Apache/2.4.18 (Ubuntu) /
Resource Hash: 88f94ea7ef7d17113fe9411bbc6fb4bb9138fdda3bf74f700075684da2e48784

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: otrs.factorit.com
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
Accept: */*
Referer: http://otrs.factorit.com/otrs/customer.pl
Connection: keep-alive
Cache-Control: no-cache
Accept-Language: de-DE,de;q=0.9
Referer: http://otrs.factorit.com/otrs/customer.pl
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

Date: Sun, 26 Sep 2021 18:22:01 GMT
Content-Encoding: gzip
Last-Modified: Sun, 26 Sep 2021 15:15:41 GMT
Server: Apache/2.4.18 (Ubuntu)
ETag: "849fc-5cce774231398-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript; charset=utf-8
Cache-Control: max-age=2592000 must-revalidate
Transfer-Encoding: chunked
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100

GET
H/1.1 200
OK ModuleJS_57c21cd086c20688f0cfaf2544e819be.js Show response
otrs.factorit.com/otrs-web/js/js-cache/ 2 KB
1 KB 454ms
228ms Script
application/javascript 200.29.72.9
MCL Internet

General

Check archive.org

Show headers Download Go to

Full URL: http://otrs.factorit.com/otrs-web/js/js-cache/ModuleJS_57c21cd086c20688f0cfaf2544e819be.js
Requested by: Host: otrs.factorit.com
URL: http://otrs.factorit.com/otrs/customer.pl
Protocol: HTTP/1.1
Server: 200.29.72.9 Chillan, Chile, ASN10778 (MCL Internet, CL),
Reverse DNS
Software: Apache/2.4.18 (Ubuntu) /
Resource Hash: 0e7ad30a4da2035ea94b261f1ec31b2f8e630ca4a8acc259ee00d4698c922a0b

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: otrs.factorit.com
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
Accept: */*
Referer: http://otrs.factorit.com/otrs/customer.pl
Connection: keep-alive
Cache-Control: no-cache
Accept-Language: de-DE,de;q=0.9
Referer: http://otrs.factorit.com/otrs/customer.pl
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

Date: Sun, 26 Sep 2021 18:22:01 GMT
Content-Encoding: gzip
Last-Modified: Sun, 26 Sep 2021 15:15:41 GMT
Server: Apache/2.4.18 (Ubuntu)
ETag: "954-5cce7742380f8-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript; charset=utf-8
Cache-Control: max-age=2592000 must-revalidate
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 924

GET
H/1.1 200
OK ResponsiveCSS_db22ce69484bd540371f0f205aff79ee.css
otrs.factorit.com/otrs-web/skins/Customer/default/css-cache/ 5 KB
2 KB 227ms
227ms Stylesheet
text/css 200.29.72.9
MCL Internet

General

Check archive.org

Show headers Download Go to

Full URL: http://otrs.factorit.com/otrs-web/skins/Customer/default/css-cache/ResponsiveCSS_db22ce69484bd540371f0f205aff79ee.css
Requested by: Host: otrs.factorit.com
URL: http://otrs.factorit.com/otrs/customer.pl
Protocol: HTTP/1.1
Server: 200.29.72.9 Chillan, Chile, ASN10778 (MCL Internet, CL),
Reverse DNS
Software: Apache/2.4.18 (Ubuntu) /
Resource Hash: fb2741695e230c76bc6cbcb727e13a9cf9d946f47401e0679fb6985fc53542ef

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: otrs.factorit.com
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
Accept: text/css,*/*;q=0.1
Referer: http://otrs.factorit.com/otrs/customer.pl
Connection: keep-alive
Cache-Control: no-cache
Accept-Language: de-DE,de;q=0.9
Referer: http://otrs.factorit.com/otrs/customer.pl
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

Date: Sun, 26 Sep 2021 18:22:01 GMT
Content-Encoding: gzip
Last-Modified: Sun, 26 Sep 2021 15:15:37 GMT
Server: Apache/2.4.18 (Ubuntu)
ETag: "12f0-5cce773def627-gzip"
Vary: Accept-Encoding
Content-Type: text/css; charset=utf-8
Cache-Control: max-age=2592000 must-revalidate
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 1423

GET
H/1.1 200
OK logo.png
otrs.factorit.com/otrs-web/skins/Customer/default/img/ 26 KB
26 KB 228ms
228ms Image
image/png 200.29.72.9
MCL Internet

General

Check archive.org

Show headers Download Go to Show image

Full URL: http://otrs.factorit.com/otrs-web/skins/Customer/default/img/logo.png
Requested by: Host: otrs.factorit.com
URL: http://otrs.factorit.com/otrs/customer.pl
Protocol: HTTP/1.1
Server: 200.29.72.9 Chillan, Chile, ASN10778 (MCL Internet, CL),
Reverse DNS
Software: Apache/2.4.18 (Ubuntu) /
Resource Hash: 918a60422d3eb71160c0744b6aa62581ded4e829e7efa8c4bccb367a464740a5

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: otrs.factorit.com
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
Accept: image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
Referer: http://otrs.factorit.com/otrs/customer.pl
Connection: keep-alive
Cache-Control: no-cache
Accept-Language: de-DE,de;q=0.9
Referer: http://otrs.factorit.com/otrs/customer.pl
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

Date: Sun, 26 Sep 2021 18:22:01 GMT
Last-Modified: Thu, 27 Oct 2016 20:41:35 GMT
Server: Apache/2.4.18 (Ubuntu)
ETag: "6848-53fdec4775dc0"
Content-Type: image/png
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 26696

Verdicts & Comments Add Verdict or Comment

10 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

1 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

			Domain/Path	Expires	Name / Value
			otrs.factorit.com/otrs/	1969-12-31 23:59:59	Name: OTRSBrowserHasCookie Value: 1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
X-Frame-Options	SAMEORIGIN

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

otrs.factorit.com
www.tickets.factorit.com
186.64.115.80
200.29.72.9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otrs.factorit.com Open in urlscan Pro 200.29.72.9 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Page Statistics

8 Requests

0 %HTTPS

0 %IPv6

1 Domains

2 Subdomains

1 IPs

1 Countries

189 kBTransfer

670 kBSize

1 Cookies

1 Outgoing links

Page URL History

Redirected requests

8 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

10 JavaScript Global Variables

1 Cookies

Security Headers

Indicators

otrs.factorit.com Open in urlscan Pro
200.29.72.9 Public Scan

Screenshot
Live screenshot

Full Image

8
Requests

0 %
HTTPS

0 %
IPv6

1
Domains

2
Subdomains

1
IPs

1
Countries

189 kB
Transfer

670 kB
Size

1
Cookies

8 HTTP transactions
0 data transactions