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TOP VIRTUAL VISIT COMPANIES REPORT

Download the full report


WHAT IS AVIA MARKETPLACE?

AN ENGINE TO ACCELERATE YOUR VENDOR SELECTION PROCESS.

AVIA Marketplace is the leading online resource for unbiased information about
digital health companies and solutions. Healthcare leaders can access thousands
of vendor profiles, refine by product category, solution type, and EHR
integrations, see honest ratings and reviews, and generate Match Scores to find
vendors with experience serving similar organizations. AVIA Marketplace
simplifies the vendor selection process and provides critical additional
transparency, helping hospitals and health systems leverage each other’s
experiences to make better decisions together. 

Register at AVIA Marketplace  today to jumpstart the search for your next
digital health partner. 


ABOUT VIRTUAL VISITS

Virtual visits are the ability for patients to access remote care either
synchronously (with a scheduled or on-demand live virtual encounter) or
asynchronously and on-demand (through email, text, or chat messages).

Consumer demand for accessibility and convenience is greater than ever, but wait
times for in-person primary care visits have increased, averaging at least seven
days at minimum and more than a month in some markets. Virtual visits address
these challenges, while also catering to the many patients who prefer them over
in-person care.



> After working with dozens of health systems across the AVIA network, it is
> clear that video visits are just the beginning: Hospitals and health systems
> that offer a seamless patient and provider experience for both synchronous and
> asynchronous approaches will also be well-positioned to take advantage of
> opportunities for growth, optimization, and efficiency.
> 
> -Marisa Furney, AVIA Virtual Visits Expert


WHAT MANY OF THE LEADING SOLUTIONS OFFER:

 * Multi-lingual and omni-channel with no app downloads
 * EHR integration with navigation and scheduling through existing workflows
 * Digital form upload and intake with virtual waiting rooms 
 * Flexible virtual encounter capabilities, including video, phone/audio, group
   chat and screen sharing
 * Templated documentation that flows to the EHR
 * Billing, ordering, and follow-up tools
 * Flexible staffing capabilities 
 * Data analytics to support smart utilization and staffing 
 * Technical support for providers and patients




ABOUT THIS REPORT

The Top Virtual Visit Companies Report is intended to provide healthcare leaders
with a broad view of virtual visits and showcase standout companies and
solutions with proven market traction. Users can view quick summaries to help
them identify which solutions might meet their needs and visit AVIA Marketplace
to access detailed profiles and verified client lists, compare solutions, and
generate Match Scores to narrow their selections. 

This report is powered by AVIA Marketplace data, and inclusion is based on the
number of verified health system clients listed for each company on AVIA
Marketplace. Due to confidentiality agreements, vendors may not always be able
to provide full lists of clients.




AVIA MARKETPLACE'S TOP VIRTUAL VISIT COMPANIES


ZOOM FOR HEALTHCARE

Although Zoom is chiefly known for its ubiquitous video conferencing software,
the communications firm also offers a versatile suite of HIPAA-compliant
telehealth tools. Patients and providers can connect through video or phone
visits, and the Zoom Rooms feature provides a secure virtual workspace for care
teams to participate in patient consultations and collaborate on care plans. The
platform offers flexible integrations with EHRs and other third-party solutions,
along with broad customization capabilities that allow providers to tailor a
virtual visit solution for their precise needs.


ZIPNOSIS

Zipnosis aims to eliminate clinical inefficiencies and improve the patient
experience with its flexible virtual care platform, which automates
administrative tasks and reduces clinical work time to an average of 89 seconds
per encounter. With both synchronous and asynchronous virtual visit
capabilities, Zipnosis walks patients through virtual triage and automatically
pre-populates the platform with relevant data to reduce the need for manual
documentation. Care teams can access a wide array of clinical protocols within
the platform, and custom workflows are available to meet the needs of a variety
of service lines.


CARE.AI

Health systems can utilize care.ai’s powerful machine learning platform to
extend services across multiple facilities, detect potential problems early, and
facilitate timely virtual visits for patients in the hospital, in skilled
nursing facilities, or at home. Providers can implement continuous intelligent
monitoring in hospital rooms or at home with real-time notifications and
automated virtual visit scheduling, as well as secure two-way messaging and
medication reminders. Virtual visits can be conducted through mobile devices or
with the Ambient Intelligent Monitoring Hub, which combines touchscreen
functionality with a traditional handset and can be deployed in the hospital,
skilled nursing facility, or at home.


AMWELL

Amwell’s white-labeled telemedicine platform allows health systems to customize
their experience as much as they want, with configurable modules for a variety
of service lines and a mobile software development kit to support expansion into
existing patient apps. Video visits can be scheduled or conducted on-demand,
with multi-way capabilities so caregivers, translators, and other members of the
care team can participate. The EHR-integrated provider app automatically
displays patient data, captures visit notes, and allows clinicians to prescribe
directly from the app.


GYANT

GYANT specializes in AI-powered virtual assistants to automate touch points
along the patient care journey, drive patient satisfaction, and reduce workload
for clinical and support staff. The AI-powered Front Door solution acts as a
round-the-clock single point of contact to answer questions, triage patients to
the appropriate level of care, book appointments, provide referrals, and screen
for COVID-19 symptoms. Health systems can more effectively engage with a greater
number of new and established patients outside of business hours while
simultaneously reducing call center overhead and improving clinical efficiency.


VIDYO

The VidyoHealth Virtual Care Platform, from video conferencing software company
Vidyo, bills itself as a turnkey virtual visit solution with minimal
implementation time and flexible scaling. Features include automated consent
management, streamlined scheduling capabilities, multi-party video conferencing,
simplified documentation, secure messaging, and a virtual waiting room. Health
systems can opt for configurable bi-directional data exchange with the EHR and
advanced reporting features, as well as compliant on-demand language
interpretation services.


BRIGHT.MD

Bright.md’s asynchronous telehealth solution focuses specifically on low-acuity
care, which drives up costs and reduces provider capacity for higher-acuity
patients. The Navigate solution captures symptoms and instantly guides patients
to the appropriate level of care within the health system, with pathways that
can be adjusted based on the time or chief complaint. The Interview offering
utilizes a library of evidence-based clinical interviews to support diagnosis,
with automated documentation and interoperable chart-ready SOAP notes. Providers
can utilize the Treat solution to treat more than 500 low-acuity conditions in
as little as two minutes, with instant diagnosis, prescriptions, and referrals.


VIBE HEALTH BY EVIDEON

With its Vibe Health smart room platform, eVideon seeks to create an interactive
in-room experience for patients, families and clinicians with patient engagement
and education tools, companion hardware devices, and smart signage to streamline
clinical workflows. The HELLO Video Visiting Solution, accessible through
personal devices or hospital-owned devices without a download or login, allows
patients to easily video chat with friends or family or remotely participate in
video visits with clinicians. eVideon’s Engage TV bypasses unnecessary staff
involvement and manual data entry with patient surveys, service requests,
interactive education, and hospital information.


M.CARE

m.Care’s highly configurable virtual care platform uses more than 60 software
applets to engage patients in their care process, remotely monitor their
condition, and serve as an early warning system for potential issues. Care teams
manage at-home care through the Care Management Workbench, where they can assign
activities and education, monitor physiologic data, and oversee treatment plan
adherence. With advanced analytics and predictive modeling, providers can
promptly respond at the first sign of trouble with asynchronous engagement or
HIPAA-compliant video chat.


ARRAY BEHAVIORAL CARE

More than 60 percent of U.S. counties lack a single psychiatrist, and for those
where care is available, patients often must wait a month or more for an
appointment. Array Behavioral Health aims to eliminate these gaps in care with
an array of on-demand telepsychiatry services to support emergency departments,
medical and surgical floors, inpatient psychiatric units, at-home care, and care
in the community. Psychiatrists, psychiatric nurse practitioners, and other
behavioral health specialists are available around the clock to evaluate
patients, provide consultations, and prescribe medications.




OTHER LEADING VIRTUAL VISIT COMPANIES:





FIND YOUR NEW VIRTUAL VISIT SOLUTION.

Virtual care can improve outcomes, drive patient satisfaction, and broaden
access to specialty care for underserved patient populations. The leading
virtual visit solutions go beyond phone calls and video visits with a wide range
of tools and capabilities to offer greater flexibility for patients while
reducing care team workloads and controlling costs.

Visit AVIA Marketplace to explore the companies listed in this report and
thousands of other digital health companies and solutions. You’ll find verified
client lists, use cases, differentiators, and more to help you streamline the
vendor selection process and identify companies that can fulfill the unique
needs of your health system.

Visit AVIA Marketplace

DOWNLOAD AVIA MARKETPLACE'S TOP VIRTUAL VISIT COMPANIES

Download the full report


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ABOUT AVIA MARKETPLACE

AVIA Marketplace is where innovative health systems and hospitals go to find the
right digital health solutions. It’s built to efficiently search vendors and
guide informed decisions, with tools like product comparisons, match scores,
report generators, peer reviews, and market insights.

AVIA Marketplace is brought to you by AVIA, a trusted company and community of
experts who guide health systems on their digital transformation journey.

AVIA Marketplace

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Authorization Virtual Visits (Synchronous + Asynchronous) Pharmacogenomic (PGx)
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