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OpenCurrntTM

CX in Retail and DTC


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Summary

This Currnt is a curation of best practices for companies to align strategy,
tech, culture, metrics, analytics, communication, and processes to maximize the
customer experience.

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Five traps to avoid: The long game of DTC and e-commerce | McKinsey
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Five traps to avoid: The long game of DTC and e-commerce | McKinsey
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Premiere Digital Advertising Company for Agencies & Brands | Digilant
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Premiere Digital Advertising Company for Agencies & Brands | Digilant
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This Is Marketing’s Ctrl-Alt-Del Moment: Leading CMOs Prioritize CX And
Innovation In Business Transformation
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This Is Marketing’s Ctrl-Alt-Del Moment: Leading CMOs Prioritize CX And
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Advertising & Marketing Technology on AWS
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CX Network
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Customer Experience in Digital Transformation Era - Teletimes International
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The 18 Best Shopify Apps For Direct To Consumer Brands 2021
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Customer Experience Experts | Customer Experience Ecosystem Agenda
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The World Economic Forum
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Retail Trends 2021 | Deloitte UK
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The Always-On Learning Culture: Keeping Pace with Future of Work Demand
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How Customer Listening Assessments Create Better CX
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The Closed-loop Textiles and Garments Industry of the Future
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The Use of Aromacology for Mental Health & Wellness
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professionals that companies lever to accelerate product market fit through
research, discovery and thought leadership. Professionals use Currnt to stay
relevant, meet equal caliber peers and earn recognition and rewards.

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This Currnt is a curation of best practices for companies to align strategy,
tech, culture, metrics, analytics, communication, and processes to maximize the
customer experience.












































































































































































































































































































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This Currnt is a curation of best practices for companies to align strategy,
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customer experience.
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