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Submitted URL:
https://go2.mindtickle.com/MjcwLVlUTC01OTIAAAGQk2ZfiVkRJiNPP94Dk2odYGxk8tyOV4BjqqjE6cKyQYySVG1ZTXH4R1hH3aoYQFJvyAIGN_A=
Effective URL:
https://www.mindtickle.com/privacy-policy/?mkt_tok=MjcwLVlUTC01OTIAAAGQk2ZfifvlRxEXN0zdqbw3zHK3C5nT15t9zp937nT2b0o2nNH3_gIQ...
Submission: On February 24 via api (February 24th 2024, 11:16:07 am UTC) from DE — Scanned from DE

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Necessary cookies are required to enable the basic features of this site, such
as providing secure log-in or adjusting your consent preferences. These cookies
do not store any personally identifiable data.

* Cookie
visitorId
* Duration
1 year
* Description

This cookie is used by ZoomInfo to identify a user.

* Cookie
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1 year 1 month 4 days
* Description

This cookie, provided by Marketo, has information (such as a unique user ID)
that is used to track the user's site usage. The cookies set by Marketo are
readable only by Marketo.

* Cookie
cookieyesID
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1 year
* Description

Unique identifier for visitors used by CookieYes with respect to the consent.

* Cookie
cky-consent
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1 year
* Description

The cookie is set by CookieYes to remember the user's consent to the use of
cookies on the website.

* Cookie
cookieyes-necessary
* Duration
1 year
* Description

This cookie is set by CookieYes and is used to remember the consent of the
users for the use of cookies in the 'Necessary' category.

* Cookie
cookieyes-functional
* Duration
1 year
* Description

This cookie is set by CookieYes and is used to remember the consent of the
users for the use of cookies in the 'Functional' category.

* Cookie
cookieyes-analytics
* Duration
1 year
* Description

This cookie is set by CookieYes and is used to remember the consent of the
users for the use of cookies in the 'Analytics' category.

* Cookie
cookieyes-performance
* Duration
1 year
* Description

This cookie is set by CookieYes and is used to remember the consent of the
users for the use of cookies in the 'Performance' category.

* Cookie
cookieyes-advertisement
* Duration
1 year
* Description

This cookie is set by CookieYes and is used to remember the consent of the
users for the use of cookies in the 'Advertisement' category.

* Cookie
cookieyes-other
* Duration
1 year
* Description

This cookie is set by CookieYes and is used to remember the consent of the
users for the use of cookies in the 'Others' category.

* Cookie
cky-action
* Duration
1 year
* Description

This cookie is set by CookieYes and is used to remember the action taken by
the user.

* Cookie
_vwo_sn
* Duration
3 hours
* Description

This cookie calculates unique traffic on a website.

* Cookie
_rdt_uuid
* Duration
3 months
* Description

Used to track visitors on multiple websites, in order to present relevant
advertisement based on the visitor's preferences.

* Cookie
_vwo_uuid
* Duration
10 years
* Description

This cookie calculates unique traffic on a website.

* Cookie
_vis_opt_test_cookie
* Duration
Session
* Description

This cookie is created to detect if the cookies are enabled on the visitor’s
browser or not. It also helps in tracking the number of browser sessions a
visitor has gone through. The value of this cookie is always 1.

* Cookie
ELOQUA
* Duration
1 month
* Description

This cookie is generated by Oracle Eloqua marketing product which is used by
Zoominfo for Marketing Automation.

* Cookie
_vis_opt_s
* Duration
3 months 1 week
* Description

This cookie tracks session created for a visitor, i.e., the number of times
the browser was closed and reopened.

* Cookie
_px3
* Duration
2 hours
* Description

This cookie is used by Zoominfo.com service to remember visitor cookie
consent preferences.

* Cookie
_vwo_uuid_v2
* Duration
1 year
* Description

This cookie is created for each cross-domain campaign. It generates a unique
id for every visitor and is used for the report segmentation feature in VWO,
and it also allows you to view data in a more refined manner.

* Cookie
insent-user-id
* Duration
2 years
* Description

Used to identify and initiate conversations with users, when they are onsite.

* Cookie
_gid
* Duration
1 day
* Description

Registers a unique ID that is used to generate statistical data on how the
visitor uses the website.

* Cookie
CookieConsent
* Duration
1 year
* Description

This cookie is set by Zoominfo to store the user's cookie consent state for
the current domain.

* Cookie
_vwo_ds
* Duration
3 months
* Description

This cookie stores persistent user-level data for Zoominfo.com

* Cookie
_cq_suid
* Duration
Session
* Description

This cookie monitors the technical information and use of devices that
connect to our website to protect it from malicious traffic.

* Cookie
_gcl_au
* Duration
3 months
* Description

Provided by Google Tag Manager to experiment advertisement efficiency of
websites using their services.

* Cookie
_ga
* Duration
1 year 1 month 4 days
* Description

The _ga cookie, installed by Google Analytics, calculates visitor, session
and campaign data and also keeps track of site usage for the site's analytics
report. The cookie stores information anonymously and assigns a randomly
generated number to recognize unique visitors.

* Cookie
_cq_duid
* Duration
3 months
* Description

This cookie monitors the technical information and use of devices that
connect to our website to protect it from malicious traffic.

* Cookie
_pxvid
* Duration
1 year
* Description

Used by Zoominfo.com to detect fraud and bot activity.

* Cookie
pxcts
* Duration
Session
* Description

Used by Zoominfo.com to detect fraud and bot activity.

* Cookie
__utm_tracking_session
* Duration
8 minutes
* Description

This cookie is used to identify the referrer information from the URLs that
redirected users to Mindtickle website. This is used to track the performance
of marketing campaigns and content as well as website's traffic sources.

* Cookie
__ft_referrer
* Duration
3 months
* Description

* Cookie
mkto_referrer
* Duration
3 months
* Description

This cookie is used by Marketo to identify the referrer information from the
URLs that redirected users to Mindtickle website. This is used to track the
performance of marketing campaigns and content as well as website's traffic
sources.

* Cookie
__ft_utm_source
* Duration
3 months
* Description

This cookie is created by Marketo and is used to identify the source.

* Cookie
mkto_utm_source
* Duration
3 months
* Description

This cookie is created by Marketo and is used to identify the source.

* Cookie
__ft_utm_medium
* Duration
3 months
* Description

This cookie is created by Marketo and is used to identify the medium.

* Cookie
mkto_utm_medium
* Duration
3 months
* Description

This cookie is created by Marketo and is used to identify the medium.

* Cookie
__ft_utm_campaign
* Duration
3 months
* Description

This cookie is created by Marketo and is used to identify the campaign.

* Cookie
mkto_utm_campaign
* Duration
3 months
* Description

This cookie is created by Marketo and is used to identify the campaign.

* Cookie
__ft_utm_term
* Duration
3 months
* Description

This cookie is created by Marketo and is used to identify the medium.

* Cookie
mkto_utm_term
* Duration
3 months
* Description

This cookie is created by Marketo and is used to identify the medium.

* Cookie
__ft_utm_content
* Duration
3 months
* Description

This cookie is created by Marketo and is used to identify the performance of
marketing content.

* Cookie
mkto_utm_content
* Duration
3 months
* Description

This cookie is created by Marketo and is used to identify the performance of
marketing content.

* Cookie
top_level_domain
* Duration
session
* Description

These cookies allow us to improve the performance of our Websites. They may
collect your IP address but only for the purpose of identifying general
locations of visitors and identifying fraudulent or spam traffic.

* Cookie
test_cookie
* Duration
15 minutes
* Description

The test_cookie is set by doubleclick.net and is used to determine if the
user's browser supports cookies.

* Cookie
IDE
* Duration
1 year 24 days
* Description
Google DoubleClick IDE cookies are used to store information about how the
user uses the website to present them with relevant ads and according to the
user profile.

* Cookie
cookieyes-other
* Duration
1 year
* Description

This cookie is set by CookieYes and is used to remember the consent of the
users for the use of cookies in the 'Others' category.

* Cookie
_GRECAPTCHA
* Duration
6 months
* Description
This cookie is set by the Google recaptcha service to identify bots to
protect the website against malicious spam attacks.

* Cookie
NID
* Duration
6 months
* Description
Google sets the cookie for advertising purposes; to limit the number of times
the user sees an ad, to unwanted mute ads, and to measure the effectiveness
of ads.

* Cookie
BIGipServer*
* Duration
session
* Description

Marketo sets this cookie to collect information about the user's online
activity and build a profile about their interests to provide advertisements
relevant to the user.

* Cookie
_x_w
* Duration
session
* Description

This cookie is created by the Mindtickle Platform and is not used by the
Mindtickle Website.

This cookie is used by our Freshdesk help system to store information about
data related to tracking a help ticket.

* Cookie
_csrf-prod
* Duration
1 month
* Description

This is a Mindtickle platform cookie and is not used by the Mindtickle
Website.

Cross-site request forgery (also known as CSRF) is a web security
vulnerability that allows attackers to induce users to perform actions they
do not intend to perform. This cookie stores a unique token such that an
attacker is not able to perform an operation in a web application on behalf
of a user without their explicit consent.

* Cookie
mts
* Duration
session
* Description

This is a Mindtickle platform cookie and is not used by the Mindtickle
Website.

Cookie used by Mindtickle Platform for authentication and session management
across newer frontend frameworks.

* Cookie
lsCname-prod
* Duration
1 hour
* Description

This cookie is created by the Mindtickle Platform and is not used by the
Mindtickle Website.

Mindtickle uses this cookie to redirect the user to the production instance
of the Customer hosted on the Mindtickle Platform.

* Cookie
_mt_sp_ses.e330
* Duration
1 hour
* Description

This cookie is created by the Mindtickle Platform and is not used by the
Mindtickle Website.

Mixpanel provides the cookie for the purpose of platform event monitoring and
analytics. The insights generated help to timely identify any probable
performance issues.

* Cookie
_mt_sp_id.e330
* Duration
1 year 1 month 4 days
* Description

This cookie is created by the Mindtickle Platform and is not used by the
Mindtickle Website.

Mixpanel provides the cookie for the purpose of platform event monitoring and
analytics. The insights generated help to timely identify any probable
performance issues.

* Cookie
eael_screen
* Duration
1 month
* Description

This cookie is set by Wordpress, our website builder, which loads the CSS of
the backend.

* Cookie
BIGipServer*
* Duration
session
* Description

Marketo sets this cookie to collect information about the user's online
activity and build a profile about their interests to provide advertisements
relevant to the user.

* Cookie
EXP-feature
* Duration
1 day
* Description
Description is currently not available.

* Cookie
PHPSESSID
* Duration
session
* Description
This cookie is native to PHP applications. The cookie stores and identifies a
user's unique session ID to manage user sessions on the website. The cookie
is a session cookie and will be deleted when all the browser windows are
closed.

Functional

Functional cookies help perform certain functionalities like sharing the content
of the website on social media platforms, collecting feedback, and other
third-party features.

* Cookie
sa-user-id
* Duration
1 year
* Description

StackAdapt sets this cookie as a Random Identifier for user identification,
to display relevant advertisements.

* Cookie
sa-user-id-v2
* Duration
1 year
* Description

StackAdapt sets this cookie as a Random Identifier for user identification,
to display relevant advertisements.

* Cookie
__cf_bm
* Duration
1 hour
* Description
This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.

* Cookie
AnalyticsSyncHistory
* Duration
1 month
* Description

LinkedIn sets this cookie for storing information about the time a sync took
place.

* Cookie
SESSION
* Duration
session
* Description

This is a third-party cookie used to authenticate visitors for the duration
of their browser session in the event that they log in to the tool.

* Cookie
bscookie
* Duration
1 year
* Description
LinkedIn sets this cookie to store performed actions on the website.

* Cookie
sp_t
* Duration
1 year
* Description
The sp_t cookie is set by Spotify to implement audio content from Spotify on
the website and also registers information on user interaction related to the
audio content.

* Cookie
sp_landing
* Duration
1 day
* Description
The sp_landing is set by Spotify to implement audio content from Spotify on
the website and also registers information on user interaction related to the
audio content.

* Cookie
_hly_root_domain_test_readinessresources_mindtickle_com
* Duration
session
* Description

This cookie is used by Hushly to test root domain of the page on which Hushly
is being used.

* Cookie
S
* Duration
1 hour
* Description
Used by Yahoo to provide ads, content or analytics.

* Cookie
sa-user-id-v3
* Duration
1 year
* Description

StackAdapt sets this cookie to track visitors on multiple websites in order
to present relevant advertisements based on the visitor's preferences.

* Cookie
VISITOR_PRIVACY_METADATA
* Duration
6 months
* Description

This cookie is created by YouTube to store visitor privacy metadata.

* Cookie
COMPASS
* Duration
1 hour
* Description

This cookie is set by Google Docs for session management and temporary data
storage.

Analytics

Analytical cookies are used to understand how visitors interact with the
website. These cookies help provide information on metrics such as the number of
visitors, bounce rate, traffic source, etc.

* Cookie
JSESSIONID
* Duration
session
* Description

Used to store a session identifier for monitoring session counts.

* Cookie
qualified_session
* Duration
Session
* Description

Identifies a user of the Qualified Application’s (this is a Qualified user
using the Qualified application) login to the Qualified Application. This
cookie isn’t set on website visitors. This cookie is only used to ensure
users using the Qualified application can log into the service.

* Cookie
_session_id
* Duration
14 days
* Description
Cookie set by G2 to store the visitor’s navigation by recording the landing
pages. This allows the website to present products and indicate the
efficiency of the website.

* Cookie
__q_domainTest
* Duration
session
* Description

This is a cookie used in rare cases if Qualified is unable to detect the
domain where Qualified is being instantiated. It is set and immediately
unset.

* Cookie
__q_state_NDfhNaW4kM53Cmmy
* Duration
1 year 1 month 4 days
* Description

Contains a number of attributes identifying the website visitor and his/her
interaction with the Qualified Chat Messenger.

* Cookie
6suuid
* Duration
1 year 1 month 4 days
* Description

This cookie is used by 6sense to register user behaviour and navigation on
the website, and any interaction with active campaigns. This is used for
optimizing advertisement and for efficient retargeting.

* Cookie
_gd_visitor
* Duration
1 year 1 month 4 days
* Description
This cookie is used for collecting information on the users visit such as
number of visits, average time spent on the website and the pages loaded for
displaying targeted ads.

* Cookie
_gd_session
* Duration
4 hours
* Description
This cookie is used for collecting information on users visit to the website.
It collects data such as total number of visits, average time spent on the
website and the pages loaded.

* Cookie
CONSENT
* Duration
2 years
* Description
YouTube sets this cookie via embedded youtube-videos and registers anonymous
statistical data.

* Cookie
CLID
* Duration
1 year
* Description
Microsoft Clarity set this cookie to store information about how visitors
interact with the website. The cookie helps to provide an analysis report.
The data collection includes the number of visitors, where they visit the
website, and the pages visited.

* Cookie
_ga_*
* Duration
1 year 1 month 4 days
* Description
Google Analytics sets this cookie to store and count page views.

* Cookie
_clck
* Duration
1 year
* Description
Microsoft Clarity sets this cookie to retain the browser's Clarity User ID
and settings exclusive to that website. This guarantees that actions taken
during subsequent visits to the same website will be linked to the same user
ID.

* Cookie
_clsk
* Duration
1 day
* Description
Microsoft Clarity sets this cookie to store and consolidate a user's
pageviews into a single session recording.

* Cookie
SM
* Duration
session
* Description
Microsoft Clarity cookie set this cookie for synchronizing the MUID across
Microsoft domains.

* Cookie
MR
* Duration
7 days
* Description
This cookie, set by Bing, is used to collect user information for analytics
purposes.

* Cookie
_gat_UA-*
* Duration
1 minute
* Description
Google Analytics sets this cookie for user behaviour tracking.

* Cookie
_gat__qualifiedTracker
* Duration
2 minutes
* Description

Google Analytics sets this cookie to read and filter requests from bots.

* Cookie
_zitok
* Duration
1 year
* Description

This is a third-party cookie used to identify new visitors.

* Cookie
mp_*_mixpanel
* Duration
never
* Description
Mixpanel sets this cookie to determine how users use the website so that a
good user experience can be provided.

Performance

Performance cookies are used to understand and analyze the key performance
indexes of the website which helps in delivering a better user experience for
the visitors.

* Cookie
_hly_sid
* Duration
session
* Description

This cookie is used by Hushly to record website and server performance with
each visit to the site. The data is aggregated and analyzed; therefore, it
remains anonymous upon use.

* Cookie
_hly_vid
* Duration
1 year 1 month 4 days
* Description

This cookie is used by Hushly to record website and server performance with
each visit to the site. The data is aggregated and analyzed; therefore, it
remains anonymous upon use.

* Cookie
_hly_gvid
* Duration
1 year 1 month 4 days
* Description

This cookie is used to record website and server performance with each visit
to the site. The data is aggregated and analyzed; therefore, it remains
anonymous upon use.

* Cookie
AWSALBCORS
* Duration
7 days
* Description

This cookie is managed by Amazon Web Services and is used for load balancing.

* Cookie
AWSALB
* Duration
7 days
* Description
AWSALB is an application load balancer cookie set by Amazon Web Services to
map the session to the target.

* Cookie
lidc
* Duration
1 day
* Description

LinkedIn sets the lidc cookie to facilitate data center selection.

* Cookie
_cfuvid
* Duration
session
* Description

Used by Zoominfo to distinguish individual users to apply Cloudflare WAF Rate
Limiting Rule.

* Cookie
SRM_B
* Duration
1 year 24 days
* Description
Used by Microsoft Advertising as a unique ID for visitors.

* Cookie
_helpkit_session
* Duration
session
* Description
Freshdesk sets this cookie to provide customer support and track unique
sessions.

Advertisement cookies are used to provide visitors with customized
advertisements based on the pages you visited previously and to analyze the
effectiveness of the ad campaigns.

* Cookie
tuuid
* Duration
1 year 1 month 4 days
* Description
The tuuid cookie, set by BidSwitch, stores an unique ID to determine what
adverts the users have seen if they have visited any of the advertiser's
websites. The information is used to decide when and how often users will see
a certain banner.

* Cookie
tuuid_lu
* Duration
1 year 1 month 4 days
* Description
This cookie, set by BidSwitch, stores a unique ID to determine what adverts
the users have seen while visiting an advertiser's website. This information
is then used to understand when and how often users will see a certain
banner.

* Cookie
li_gc
* Duration
6 months
* Description

Used to store consent of guests regarding the use of cookies for
non-essential purposes

* Cookie
_fbp
* Duration
3 months
* Description
This cookie is set by Facebook to display advertisements when either on
Facebook or on a digital platform powered by Facebook advertising, after
visiting the website.

* Cookie
fr
* Duration
3 months
* Description
Facebook sets this cookie to show relevant advertisements to users by
tracking user behaviour across the web, on sites that have Facebook pixel or
Facebook social plugin.

* Cookie
UserMatchHistory
* Duration
1 month
* Description

LinkedIn sets this cookie for LinkedIn Ads ID syncing.

* Cookie
bcookie
* Duration
1 year
* Description

LinkedIn sets this cookie from LinkedIn share buttons and ad tags to
recognize browser ID.

* Cookie
pxrc
* Duration
2 months
* Description

This cookie is used to deliver adverts more relevant to you and your
interests. It is also used to limit the number of times you see an
advertisement as well as help measure the effectiveness of the advertising
campaign.

* Cookie
rlas3
* Duration
1 year
* Description

* Cookie
bitolsSecure
* Duration
1 year
* Description

Beeswax sets this cookie for targeting and advertising. The cookie is used to
serve the user with relevant advertisements based on real time bidding.

* Cookie
YSC
* Duration
session
* Description
YSC cookie is set by Youtube and is used to track the views of embedded
videos on Youtube pages.

* Cookie
VISITOR_INFO1_LIVE
* Duration
6 months
* Description
A cookie set by YouTube to measure bandwidth that determines whether the user
gets the new or old player interface.

* Cookie
MUID
* Duration
1 year 24 days
* Description
Bing sets this cookie to recognize unique web browsers visiting Microsoft
sites. This cookie is used for advertising, site analytics, and other
operations.

* Cookie
ANONCHK
* Duration
10 minutes
* Description
The ANONCHK cookie, set by Bing, is used to store a user's session ID and
also verify the clicks from ads on the Bing search engine. The cookie helps
in reporting and personalization as well.

* Cookie
tvid
* Duration
1 year
* Description

Tremorhub sets this cookie to present the user with relevant content and
advertisement.

* Cookie
tv_UIDM
* Duration
1 year 1 month 4 days
* Description

Tremorhub sets this cookie to present the user with relevant content and
advertisement.

* Cookie
CMID
* Duration
1 year
* Description
Casale Media sets this cookie to collect information on user behaviour for
targeted advertising.

* Cookie
CMPS
* Duration
3 months
* Description
CasaleMedia sets CMPS cookie for anonymous user tracking based on users'
website visits to display targeted ads.

* Cookie
CMPRO
* Duration
3 months
* Description
CasaleMedia sets CMPRO cookie for anonymous usage tracking and targeted
advertising.

* Cookie
li_sugr
* Duration
3 months
* Description
LinkedIn sets this cookie to collect user behaviour data to optimise the
website and make advertisements on the website more relevant.

Uncategorized

Other uncategorized cookies are those that are being analyzed and have not been
classified into a category as yet.

* Cookie
debug
* Duration
never
* Description

This cookie is created by the Mindtickle platform and not used by the
Mindtickle website.

This cookie is created by the Mindtickle platform to store temporary
debugging information.

* Cookie
_dd_s
* Duration
15 minutes
* Description

This cookie is created by the Mindtickle Platform and is not used by the
Mindtickle Website.

This cookie from Datadog is used for performance monitoring, error
management, and analytics. It registers the website’s speed and performance.
This function can be used in context with statistics and load-balancing.

* Cookie
_locale
* Duration
1 day
* Description

This cookie is created by the Mindtickle Platform and is not used by the
Mindtickle Website.

Language selection and the choice made by the users in their profile. The
Mindtickle platform pages are served in the language specified by the cookie
value.

* Cookie
ContentSnowplowCollectorCookieName
* Duration
1 year
* Description

This cookie is created by the Mindtickle Platform and is not used by the
Mindtickle Website.

This cookie from Snowplow is used for sending platform events data to
Mixpanel. Mixpanel is used for generating insights through platform platform
event monitoring used to timely identify any probable performance issues.

* Cookie
dd_cookie_test_79af272a-d42b-454e-b1fd-5157360775ad
* Duration
1 minute
* Description
Description is currently not available.

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Applicants Privacy Policy.

* Mindtickle Privacy Policy
* Platform Privacy Policy
* Job Applicants Privacy Policy

MINDTICKLE PRIVACY POLICY

LAST UPDATED: JANUARY 4, 2024

MindTickle, Inc. and MindTickle Interactive Media Pvt. Ltd. (collectively
referred to as “Mindtickle” or “we”, “us” or “our”) are committed to ensuring
that your privacy is protected and want you to understand how we collect, use,
and disclose your information. This Privacy Policy outlines the manner in which
Mindtickle gathers, utilizes, transfers, safeguards, stores, maintains, or
otherwise manages the Personal Information of individuals (“You”) collected
through our marketing website located at mindtickle.com, including linked
sub-domains (the “Website” or “the “Site”) or shared with us through other sales
/marketing channels and business partners. It also describes the rights
accessible to you as a data subject under applicable data protection laws and
the procedures governing our response to such requests.

By using our Site or sharing Personal Information with us, you accept and agree
to the practices described in this Privacy Policy. We highly recommend you
regularly review this Privacy Policy to stay informed about any updates or
modifications we may make.

You can request a copy of this Privacy Policy by contacting us at
privacy@mindtickle.com.

1. TYPES OF PERSONAL INFORMATION

1.1. PERSONAL INFORMATION

This refers to any information related to an identified or identifiable natural
person. This information may include name, business email address, job title,
phone number, etc. (collectively “Personal Information”).

If you submit any Personal Information relating to other people to us, such as
their names and email addresses, you represent that you have the authority to do
so and to permit us to use the information in accordance with this Privacy
Policy.

1.2 NETWORK AND DEVICE INFORMATION

As is true of most websites, we automatically gather certain information, such
as IP addresses.

1.3. NAVIGATIONAL INFORMATION

We may also gather navigational information about you, which may include but is
not limited to the number of visits, pages visited, average time spent, number
of clicks, pages referred from the landing page, etc.

2. CATEGORIES OF PERSONAL INFORMATION

The following table details the categories of Personal Information that we
collect and have collected over the past 12 months from you, either directly or
through other sources. For each category of Personal Information, we have also
set out the source for collection and the categories of third parties with whom
we share the Personal Information.

Category of Personal InformationExamples of Personal Information
CollectedSourceThird Parties With Whom We Share Data For Business
PurposesIdentifiers
* Name
* Email ID
* Phone number

* Information that you have provided on the website forms, chatbot, and surveys
* Your contact information shared by lead generation services and partners
* Offline forms that you have submitted in events, exhibitions, and conferences
* Business/contact card that you have shared
* Information provided by browsers and devices
* Website interaction information provided by technology partners integrated
into the website
* Email request for adding name and social profile / email address in the "Hall
of Fame" section on our responsible vulnerability disclosure page

We may share the collected information with the following categories of third
parties:

* Website hosting provider
* Customer relationship management provider
* Email address verification and validation provider
* Cookie consent management provider
* Interactive product walkthrough provider
* Meeting scheduler
* Cloud phone communication provider
* Workshop enrollment form provider
* Marketing event co-sponsors
* Corporate gift delivery partner

Professional or employment-related information
* Job title
* Company name

Geolocation information
* Country

Internet, device, or other electronic network activity information
* IP address

Analytics data
* User identifier captured in session cookies
* Website interaction information such as number of visits, pages visited,
average time spent, number of clicks, pages referred from the landing page,
etc.

3. SOURCES OF PERSONAL INFORMATION

We may collect Personal Information directly when you interact with our Website
or through other sales/marketing channels. We may also collect Navigational
Information about your visit to understand your preferences and interest in our
services. Mindtickle provides notice in clear and conspicuous language at the
time of the collection of Personal Information to help you provide informed
consent.

We collect Personal Information about you through the below-mentioned sources:

3.1 WEBSITE FORMS, CHATBOT, AND SURVEYS

If you wish to explore our services, express interest in receiving more
information, or require support online, you may be asked to furnish Personal
Information using online forms and chatbots available on our Website. This
includes instances such as requesting a free trial or demo, registering for a
webinar, contacting us, subscribing to our email newsletter, and downloading
content like thought leadership papers, technical resource papers, case studies,
etc.

We may also collect Personal Information through the surveys sent for the
purpose of analyzing the experience of our product and services.

3.2 LEAD GENERATION SERVICES AND PARTNERS

We may receive your Personal Information from a third party whom we have engaged
for data enrichment and lead generation. This includes, but is not limited to,
providers of lead data and data enrichment tools that capture and share data
regarding visitors to our website or people exploring our services, all within
the bounds of legal permissions.

3.3 EVENTS, EXHIBITIONS, AND CONFERENCES

As a part of our sales initiative, Mindtickle may organize, co-sponsor, or
participate in events, conferences, or exhibitions. We may collect Personal
Information during such events from our co-sponsors or directly from you when
you fill out an offline form or share your business card with us.

3.4 TECHNOLOGY PARTNERS

As with most online services, our Website uses cookies to streamline your
navigation and enable key site functions. We also employ third-party cookies for
website analysis, preferences, and personalized content/advertising, but only
with your consent. To know more about the cookies used by these third parties,
please refer to our Cookie Policy.

You have the choice to either enable or disable the use of the optional cookies
using the preferences provided in the cookie banner on our Website. If you
decide to disable specific cookies, a new cookie will usually be created to
remember your preference. This information will be communicated to our Website
during your subsequent visits, ensuring that the cookies you opted out of are
not employed.

3.5 SOCIAL MEDIA FEATURES

Our Website includes social media widgets that allow you to share the content on
social media sites. e.g., Facebook, LinkedIn, X, etc. These features may collect
your IP address and which page you are visiting on our Website and may set a
cookie to enable the feature to function properly. The functionality provided by
these social media widgets is managed by third parties, and your interaction
with these features will be governed by the privacy policy of respective social
media sites; examples below -

* Facebook - https://www.facebook.com/privacy/policy/
* LinkedIn - https://www.linkedin.com/legal/privacy-policy
* X - https://x.com/en/privacy

4. USE OF PERSONAL INFORMATION

We may primarily use the collected Personal Information to run marketing and
advertising campaigns to sell our services to you.

We use Personal Information for the following purposes, including:

* sharing requested technical resource papers, recorded webinars, interactive
product walkthroughs, etc.
* enabling you to participate in webinars, events, seminars, workshops, etc.
* onboarding you on the Mindtickle platform sandbox instance to explore
features and functionality
* sending relevant marketing communication and product surveys
* personalizing your experience and improving the overall quality of our
website
* identifying visitor engagement trends for determining the effectiveness of
our promotional campaigns
* responding to queries and feedback raised through our website contact page or
otherwise
* fulfilling and responding to data subject requests
* capturing and managing the cookie consent on the website
* sending alerts regarding the subscribed events, such as sub-processor
notification
* delivering corporate gifts relating to participation and contribution to
promotional events
* enriching and generating business development and sales leads
* validating and verifying contact email addresses for fraud detection and spam
prevention
* contacting and scheduling meetings for business development conversation
* adding an entry in the “Hall of Fame” section on our responsible
vulnerability disclosure page
* as we believe to be necessary or appropriate: (a) under applicable law,
including laws outside your country of residence; (b) to comply with legal
process; (c) to respond to requests from public and government authorities,
including public and government authorities outside your country of
residence; (d) to enforce our terms and conditions; (e) to protect our
operations or those of any of our affiliates; (f) to protect our rights,
privacy, safety or property, or that of our affiliates, you or others; and
(g) to allow us to pursue available remedies or limit the damages that we may
sustain.

5. SHARING OF PERSONAL INFORMATION

Your Personal Information may be shared with third parties as permitted under
data protection laws and this Privacy Policy.

5.1 THIRD PARTIES

We may enlist the services of third parties to assist us in our business
operation and associated Website. These third parties provide services such as
website hosting, fraud prevention, web analytics, improving marketing campaigns,
enhancing social and advertising networks, scheduling meetings with you,
providing interactive product walkthroughs, corporate gift delivery, cookie
consent management, customer relationship management, lead data enrichment, etc.

To provide these activities, these third parties require access to data that may
contain your Personal Information. These third parties are provided minimum
required access to data on a need-to-know basis only to perform activities
required to provide requested services.

We engage these third parties after performing required due diligence and
privacy reviews. Additionally, we sign appropriate confidentiality,
non-disclosure, and data protection agreements with these third parties to
ensure the security and privacy of your Personal Information.

5.2 BUSINESS PARTNERS

Mindtickle might collaborate with third parties to promote and distribute its
services. We may disclose the Personal Information that you provide when
registering for the event to the co-sponsors of events to allow them to contact
you regarding products, programs, services, and promotions that they believe may
be of interest to you.

Mindtickle chooses to partner with reputable third parties that respect your
information, and your Personal Information will be processed by these business
partners as per their respective privacy policies. If you would like to opt-out
from sharing your Personal Information with these business partners, please
contact us at privacy@mindtickle.com.

5.3 BUSINESS TRANSFERS

If Mindtickle is a party to a merger or acquisition by another company, or its
assets are entirely or partially acquired, Users’ Personal Information may be
among the assets transferred. Mindtickle may disclose Personal Information to a
third party in the event of any reorganization, merger, sale, joint venture,
assignment, transfer, or other disposition of all or any portion of our
business, assets, or stock (including in connection with any bankruptcy or
similar proceedings). In this event, you will be notified via email or a
prominent notice on our website of any change in ownership, uses of your
Personal Information, and choices you may have regarding your Personal
Information.

5.4 COMPELLED DISCLOSURE

We may be required to disclose Personal Information in response to a lawful
request by public authorities, including to meet national security or law
enforcement requirements. We reserve the right to use or disclose your Personal
Information if required by law, such as to comply with a subpoena, bankruptcy
proceedings, or similar legal process or if we reasonably believe that use or
disclosure is necessary to protect our rights, protect your safety or the safety
of others, investigate fraud, or comply with a law, court order, or legal
process.

We have not received any request for disclosure of Personal Information from the
government or law enforcement agencies in the past 12 months. For more details,
please refer to our Transparency Report.

6. RETENTION OF PERSONAL INFORMATION

We may retain collected Personal Information as long as we consider it
potentially useful for fulfilling the purposes outlined in this Privacy Policy
or as needed to comply with our legal obligations to resolve disputes unless we
are required to delete this information by law or court order. Further, we
periodically review, clean up, and retain only the Personal Information that
aligns with the business purpose for which the information was initially
collected.

Please note that we may need to retain certain information provided as part of a
data subject request for compliance recordkeeping purposes or to have proof and
evidence concerning our relationship should any legal issues arise.

7. TRANSFER OF PERSONAL INFORMATION

By disclosing your Personal Information to us, you consent to the transfer of
your Personal Information to countries outside of your country of residence,
which may have different data protection laws than those of your country or the
country in which you were located when you initially provided the Personal
Information.

7.1 DATA TRANSFER MECHANISM

Your Personal Information may be stored and processed in any country where our
service providers have data storage facilities. When we do, we will ensure that
an adequate level of protection is provided for the Personal Information by
using one or more of the following approaches:

* Similar data protection laws - We may transfer Personal Information to
countries that have privacy laws that have been recognized by the country
from which the Personal Information is transferred as providing similar
protections.
* Contractual safeguards - We may enter into written agreements, such as
standard contractual clauses, with recipients that require them to provide
the same level of protection for their Personal Information.
* Approved transfer mechanism - We may rely on other transfer mechanisms
approved by authorities in the country from which the Personal Information is
transferred.

7.2 EU-U.S. DATA PRIVACY FRAMEWORK WITH UK EXTENSION, AND SWISS-U.S. DATA
PRIVACY FRAMEWORK

Mindtickle complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the
UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework
(Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce.

We have certified to the U.S. Department of Commerce that we adhere to:

* the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with
regard to the processing of personal data received from the European Union in
reliance on the EU-U.S. DPF
* the United Kingdom (and Gibraltar) under the UK Extension to the EU-U.S. DPF
* the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles)
with regard to the processing of personal data received from Switzerland in
reliance on the Swiss-U.S. DPF.

If there is any conflict between the terms in this privacy policy and the
EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles
shall govern. To learn more about the Data Privacy Framework (DPF) program, and
to view our certification, please visit https://www.dataprivacyframework.gov/.

Mindtickle is responsible for the processing of personal data it receives, under
the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and Swiss-U.S. DPF and
subsequently transfers to a third party acting as an agent on its behalf. We
comply with the EU-U.S. DPF Principles and the Swiss-U.S. DPF Principles for all
onward transfers of personal data from the EU, UK, and Switzerland, including
the onward transfer liability provisions.

The Federal Trade Commission has jurisdiction over Mindtickle’s compliance with
the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF. In
certain situations, we may be required to disclose personal data in response to
lawful requests by public authorities, including to meet national security or
law enforcement requirements.

8. SECURITY OF PERSONAL INFORMATION

We use and ensure our service providers implement a variety of technical and
organizational security measures to protect your Personal Information from
unauthorized access, use, alteration, disclosure, or destruction. While we are
taking efforts to protect your Personal Information, it's important to note
that, like any service, this may not ensure absolute immunity from potential
issues such as wrongdoings, malfunctions, or misuse.

If you have a reason to believe that your information with us is no longer
secure or the security of your account has been compromised, please notify us at
support@mindtickle.com.

9. YOUR RIGHTS AS A DATA SUBJECT

Your Personal Information comes with certain rights, per applicable data
protection laws, including the EU or UK General Data Protection Regulation
(GDPR), the California Consumer Privacy Act (CCPA), the California Privacy
Rights Act (CPRA), the Colorado Privacy Act (CPA), the Connecticut Personal Data
Privacy and Online Monitoring Act (CTDPA), the Utah Consumer Privacy Act (UCPA),
the Virginia Consumer Data Protection Act (VCDPA), the Nevada Privacy of
Information Collected on the Internet from Consumers Act (NPICICA), the
Brazilian General Data Protection Law (LGPD), the Swiss Data Protection Act
(FADP), the Personal Information Protection Law of the People’s Republic of
China (PIPL), the Digital Personal Data Protection Act (DPDPA) or the Canada
Personal Information Protection and Electronic Documents Act (PIPEDA). Please
find more information about your rights below.

* Access - You can request details about the Personal Information we hold about
you.

* Rectification - You can request correction or provide supplement data if you
think your Personal Information is incorrect or incomplete.

* Erasure - You can request the erasure of your Personal Information from our
systems.

* Withdrawal of Consent - If we process your Personal Information based on your
consent (as indicated at the time of collection), you can request withdrawal
of your consent.

* Data Portability - You can request a copy of your Personal Information in an
industry-standard format. Additionally, you can ask us to transmit the data
to another organization where technically feasible.

* Restrict Processing - You can ask us to restrict further processing of your
Personal Information.

* Object to Processing - You can object to the continued use or disclosure of
your Personal Information for specific purposes.

* Right to Opt-Out of Sale - You can request to opt out of the sale of Personal
Information we hold about you.

If you seek more information about these rights or wish to submit a request,
kindly contact us at privacy@mindtickle.com or fill out the Individual Rights
Request Form.

10. EXERCISING DATA SUBJECT RIGHTS

If you are an individual whose Personal Information has been shared and stored
in our systems, please feel free to contact us at privacy@mindtickle.com.

10.1 REQUEST VERIFICATION

We will verify your request using the information associated with your account,
including the email address. In some cases, government identification may be
required.

10.2 TIMELINE

We strive to complete data subject requests within 30 days. We will notify you
if we require an additional time of up to 60 days to complete the request.

10.3 EXCEPTIONS TO THE RIGHTS OF INDIVIDUALS

Mindtickle reserves the right to charge a reasonable fee, taking into account
the administrative costs of providing the information or communication or taking
action requested in cases where it has sufficient reasons to believe that the
requests from an individual are unfounded and excessive. Further, there may be
situations where we cannot fully comply with your request, such as in cases
where it is frivolous, highly impractical, jeopardizes the rights of others, or
is not legally required. However, even in such circumstances, we will respond to
inform you of our decision.

10.4 AVOIDANCE OF DISCRIMINATORY PRACTICES

Mindtickle acknowledges that it does not involve any practice that can be
discriminatory against individuals who have exercised their rights available
under data protection laws.

11. OTHER IMPORTANT TERMS

11.1 WE NEVER SELL PERSONAL INFORMATION

Under the California Consumers Privacy Act (CCPA) / California Privacy Rights
Act (CPRA), Sale is defined as “selling, renting, releasing, disclosing,
disseminating, making available, transferring, or otherwise communicating
orally, in writing, or by electronic or other means, a consumer’s Personal
Information by the business to another business or a third party” in exchange
for “monetary” or “other valuable consideration.”

We use the information received for the declared business purpose only and are
not involved in any process or activity that can be termed as a “Sale” under
CCPA/CPRA. We acknowledge that we have not sold Personal Information received
through our Website in the preceding 12 months.

11.2 SENSITIVE INFORMATION

“Sensitive Personal Information” or “Special Categories of Personal Information”
means Personal Information that reveals race, ethnic origin, political opinions,
religious or philosophical beliefs, trade union membership, or concerns health
or a natural person’s sex life or sexual orientation, or is used for processing
of genetic data, biometric data or precise geolocation data for the purpose of
uniquely identifying a natural person.

We do not require access to your Sensitive Personal Information or Special
Categories of Personal Information, and you should not share such information
with us.

11.3 INFORMATION ABOUT CHILDREN

Our Website is not intended for or targeted at children (as per the age defined
under relevant laws. e.g., 18 years, 16 years, 13 years, etc.), and we do not
knowingly or intentionally collect information about children. If you believe
that we have collected Personal Information about a child, please contact us at
privacy@mindtickle.com so that we can delete the Personal Information.

11.4 YOUR CONSENT

By using our Website, you consent to our collection and use of your Personal
Information as described in this Privacy Policy. Additionally, we may store and
process your Personal Information in various facilities throughout the globe,
including in data centers operated and maintained by our Service Providers. If
you are a resident in a jurisdiction where the transfer of your Personal
Information to another jurisdiction requires your consent, then it is hereby
understood that you provide us your consent to such transfer.

11.5 AUTOMATED DECISION-MAKING

We do not use Personal Information provided to us to perform automated
decision-making.

11.6 UNSUBSCRIBING FROM OUR COMMUNICATIONS

You may unsubscribe from our marketing communication by clicking on the
“unsubscribe” link located at the bottom of our emails or by sending us an email
at marketing@mindtickle.com.

11.7 CHANGES TO THIS PRIVACY POLICY

We annually review this Privacy Policy and may update it from time to time to
reflect our ongoing commitments. The “Last Updated” legend at the top of this
page indicates when this Privacy Policy was last revised. Your continued use of
our Website will be subject to the terms of the then Privacy Policy.

12. QUESTIONS, CONCERNS, OR COMPLAINTS

If you have any questions about this Privacy Policy or our processing of the
Personal Information you provide us, please write to us using the below
information:

MindTickle, Inc.
Attn: Data Privacy Officer
535 Mission St, 14th Floor, San Francisco,
California 94105, United States of America

MindTickle Interactive Media Pvt. Ltd.
Attn: Data Privacy Officer or Grievance Officer
4th Floor, Solitaire World, Baner,
Pune, Maharashtra 411045, India

You can reach out to us at privacy@mindtickle.com.

13. DISPUTE RESOLUTION AUTHORITY

If you have an unresolved privacy or data use concern, not received timely
acknowledgment of your DPF Principles-related complaint from us or we have not
addressed your DPF Principles-related complaint to your satisfaction, please
visit https://feedback-form.truste.com/watchdog/request for more information or
to file a complaint (free of charge) with TRUSTe, an alternative dispute
resolution provider based in the United States.

For complaints regarding EU-U.S. DPF, the UK Extension to the EU-U.S DPF, and
Swiss-U.S. DPF compliance not resolved by any of the other DPF mechanisms, you
have the possibility, under certain conditions, to invoke binding arbitration.
Further information can be found on the official DPF website:
https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf?tabset-35584=2.

PLATFORM PRIVACY POLICY

LAST UPDATED: NOVEMBER 1, 2023

MindTickle, Inc. and MindTickle Interactive Media Pvt. Ltd. (collectively
referred to as “Mindtickle” or “we,” “us” or “our”) are committed to ensuring
that your privacy is protected and want you to understand how we process your
information. This Privacy Policy outlines how Mindtickle gathers, utilizes,
transfers, safeguards, stores, maintains or otherwise manages Personal
Information across web applications, mobile applications, and other services
offered as a part of our subscription services (the “Services”). It also
describes the rights accessible to you as a data subject under applicable data
protection laws and the procedures governing our response to such requests. The
use of information collected through our service shall be limited to providing
the service for which the Customer has engaged Mindtickle.

In this Privacy Policy, “You” or a “User” or “End-Users” refers to individuals
who have been authorized to use the Services subscribed by their respective
organizations (“Customer”). Using the Services, you accept and agree to the
practices described in this Privacy Policy. We highly recommend you regularly
review this Privacy Policy to stay informed about any updates or modifications
we may make.

You can request a copy of this Privacy Policy by contacting us at
privacy@mindtickle.com.

1. TYPES OF PERSONAL INFORMATION

1.1 PERSONAL INFORMATION

This refers to any information about an identifiable natural person. We may
receive this information from our Customers or directly from you when such
information is provided or generated through the use of the Services. This
information may include name, business email address, job title, reporting
hierarchy, audio/video recording, etc. (collectively “Personal Information”).

1.2 NETWORK AND DEVICE INFORMATION

As is true of most web-based services, we automatically gather certain
information such as IP address, operating system, browser version, device type,
device identifier, etc.

1.3 NAVIGATIONAL INFORMATION

We gather navigational information about User visits and sessions that include
but are not limited to referring pages, clickstream data, date/time stamp, etc.

2. CATEGORIES OF PERSONAL INFORMATION

The following table details the categories of Personal Information that we
collect and have collected over the past 12 months from our Customers and their
End-Users. For each category of Personal Information, we have also set out the
source for collection and the categories of third parties with whom we share the
Personal Information.

Category of Personal InformationExamples of Personal Information
CollectedSourceThird Parties With Whom We Share Data For Business
PurposesIdentifiers
* Name
* Business email ID
* Any additional identifiers captured by Customers

* Information provided as input on the learning site, admin site, or mobile
application
* Files uploaded on the learning site, admin site, or mobile application
* Video/audio recorded on the learning site, admin site or mobile application
* Information provided through Application Programme Interface (APIs)
* Participant information received through calendar or web conferencing tool
* Information retrieved through CRM systems
* Video/audio recording received through dialers or web conferencing tool
* User details synchronized through human resource management systems or
identity providers
* Information provided by browsers and devices
* Navigational / session information provided by Mindtickle sub-processors
integrated on the learning site, admin site, and mobile application

Mindtickle shares information with sub-processors to provide services to its
Customers in compliance with this privacy policy and contractual agreements with
the Customers.

The list of subprocessors currently engaged by Mindtickle can be found at
https://www.mindtickle.com/subprocessors

In accordance with our Vendor Security Policy, Mindtickle performs mandatory due
diligence of all sub-processors through information security, privacy, and legal
reviews.

Mindtickle signs a Data Processing Agreement (DPA) and standard contractual
clauses with all of its sub-processors and imposes data protection obligations
for protecting Customer Personal Information with similar security standards as
committed by Mindtickle to the Customers. These data processing agreements are
aligned with the global data protection laws such as GDPR, CCPA, CPRA, UK DPA,
etc.

Professional or employment-related information

This is optional, and typically, Customers capture the following information -

* Job title
* Reporting manager
* Reporting hierarchy
* Business unit

Audio, electronic, visual, or similar information
* Learning or sales content containing personal information
* Training videos
* Training audio
* Training feedback or comments
* Audio call recording
* Video conference meeting recording
* Sales pitch video recording
* Sales pitch audio recording

Customer records information

This is optional, and typically Customers capture the following information from
their Customer Relationship Management (CRM) system, calendar integration, or
video conferencing tool integration -

* Customer contact name
* Customer contact email ID
* Prospect contact name
* Prospect contact email ID
* Meeting participant name
* Meeting participant email ID

Internet, device or other electronic network activity information
* IP address
* Device ID
* User agent string that may reveal your device version, operating system and
browser version

Analytics data
* User identifier captured in session cookies
* User session containing navigational information

3. SOURCES OF PERSONAL INFORMATION

Mindtickle does not have a direct contractual relationship with the Users whose
Personal Information is collected or received while providing Services to the
Customers. Our Services are aimed at businesses and are not offered to
individual consumers directly. The purposes and means of processing such
Personal Information are determined by our Customers, who are the data
controllers or similar terms defined in respective data protection laws. We are
responsible for processing the collected information as per the instructions
provided to us by our Customers through contractual agreements.

We collect Personal Information about you through the below-mentioned sources:

3.1 USE OF SERVICES

To fulfill their business needs, Customers may directly provide or require you
to submit some Personal Information to Services, including but not limited to
name, business email address, job title, reporting manager, audio/video
recording, etc.

3.2 INTEGRATIONS

We may receive your Personal Information through the Services integrations
configured by our Customers. These integrations may include Customer systems
such as Identity Providers (IdP), Human Resource Management Systems (HRMS),
Customer Relationship Management (CRM), calendars, video conferencing, dialers,
etc.

3.3 CALL RECORDING

Customers subscribed to our Call AI Services control call recording options and
may record your calls. You can make use of Customer-provided options to enable
or disable call recording. Customers are required to seek their legal team’s
guidance on their call recording policy and decide/configure options to capture
call participant consent.

3.4 NETWORK AND DEVICES

We automatically collect information shared by networks, devices, and browsers,
such as IP address, operating system, browser version, device model/type, device
identifier, etc.

3.5 THIRD-PARTY COOKIES

We may engage third parties (such as Mixpanel, FullStory, Zipy, etc.) to track
User activity and gather usage data from mobile devices, cookies, or browser
local storage. To know more about the cookies used by these third parties,
please refer to our Cookie Policy.

These third parties are bound by their privacy policy, as listed below, and may
provide options to opt out of collecting usage data. e.g.
https://www.fullstory.com/optout.

* Mixpanel - https://mixpanel.com/legal/privacy-policy
* Fullstory - https://www.fullstory.com/legal/privacy-policy
* Zipy - https://docs.zipy.ai/legal/privacy-policy

Alternatively, Customers can request us to opt-out of collecting optional usage
data.

4. USE OF PERSONAL INFORMATION

Our Customers typically use Mindtickle Services to build training, enablement,
coaching, assets/deals management, and capability-building programs used by
their employees, business affiliates & customers.

We use Personal Information to provide our Services as per instructions
mentioned in the Contractual Agreement signed with our Customers. Our Customer
Agreements prohibit us from using this Personal Information, except as necessary
to provide and improve the Services and for general business purposes, as
permitted by this Privacy Policy and as required by law.

We may use the Personal Information for providing Services, including

* Performing User registration, activation, and authentication activities
* Displaying User details in the User profile, reporting hierarchy, User
analytics, coaching reviews, content metadata, feedback, and comments
* Displaying audio/video submissions and call recordings
* Sharing assets on behalf of User through their email address
* Processing and responding to API (REST, GraphQL, Open Data Protocol, etc.)
and integration data exchange requests
* Providing User analytics information through integrated data warehouse e.g.,
Snowflake
* Providing insights, forecasts, risks and opportunities into Customer sales
processes and revenue pipeline
* Logging and monitoring of User session activity for issue debugging and
product improvement
* Tracking of reported service issues and enhancement requests
* Sending chat and email communication for support, issue debugging, account
and relationship management, etc.
* Sending email communication related to service notifications/reminders,
release notes, announcements, service incidents, scheduled maintenance,
legal/privacy communication, subscribed webinars, product surveys, etc.
* Tracking User engagement and feedback in Customer relationship management
system
* Gathering feedback on product onboarding and orientation process

Additionally, we may use the Personal Information for

* Supporting Customers in their business objectives, including providing data
and analysis related to their usage of Services
* Fulfilling any other Customer requests within the scope of Services in the
Customer Agreement
* Sending marketing communications relating to our business or of third parties
which we think may be of interest to you (Applicable as per the Customer
Agreement representing End-User)
* Participating in contests and other promotional events (Applicable as per the
Customer Agreement representing the End-User)
* Our business purposes, such as data analysis, audits, fraud monitoring and
prevention, developing new products, enhancing, improving, or modifying our
Services, identifying usage trends, determining the effectiveness of our
promotional campaigns, and operating and expanding our business activities.
* As we believe to be necessary or appropriate: (a) under applicable law,
including laws outside your country of residence; (b) to comply with legal
process; (c) to respond to requests from public and government authorities,
including public and government authorities outside your country of
residence; (d) to enforce our terms and conditions; (e) to protect our
operations or those of any of our affiliates; (f) to protect our rights,
privacy, safety or property, or that of our affiliates, you or others; and
(g) to allow us to pursue available remedies or limit the damages that we may
sustain.

5. SHARING OF PERSONAL INFORMATION

Your Personal Information may be shared with third parties or authorities as
permitted or required by the contractual agreement signed with our Customers,
data protection laws, and this Privacy Policy.

5.1 THIRD PARTIES

We may engage third parties for performing activities as required to provide
Services to our Customers. These third parties enable us to build capabilities
related to technology infrastructure, product features, system integration,
technical support, etc. To provide these activities, these third parties require
access to data that may contain your Personal Information. These third parties
are provided minimum required access to data on a need-to-know basis only to
perform activities required to provide Services.

We engage these third parties after performing required due diligence, security
evaluation, privacy review, and as per contractual agreements signed with our
Customers. Additionally, we sign appropriate confidentiality, non-disclosure,
and data protection agreements with these third parties to ensure the security
and privacy of your Personal Information.

To know more about the third parties engaged by us, please refer to our
sub-processor repository.

5.2 BUSINESS TRANSFERS

If Mindtickle is a party to a merger or acquisition by another company, or its
assets are entirely or partially acquired, Users’ Personal Information may be
among the assets transferred. Mindtickle may disclose Personal Information to a
third party in the event of any reorganization, merger, sale, joint venture,
assignment, transfer, or other disposition of all or any portion of our
business, assets, or stock (including in connection with any bankruptcy or
similar proceedings). In this event, our Customers will be notified via email or
a prominent notice on our website of any change in ownership, uses of your
Personal Information, and choices you may have regarding your Personal
Information.

5.3 COMPELLED DISCLOSURE

6. RETENTION OF PERSONAL INFORMATION

Your Personal Information will be retained only for the duration required to
provide Services to our Customers, to fulfill our obligations towards you as
outlined in this Privacy Policy, as required by law, or for dispute resolution.

Your Personal Information is retained throughout the duration of an active
contract with the Customers. Upon the end of or on termination of the contract
signed with the Customer, your Personal Information will be retained, returned
to the Customer, or deleted as per the terms agreed in the Customer contract.

7. TRANSFER OF PERSONAL INFORMATION

By using our Services or disclosing Personal Information to us, you consent to
the transfer of your Personal Information to countries outside of your country
of residence, which may have different data protection laws than those of your
country or the country in which you were located when you initially provided the
Personal Information.

7.1 DATA TRANSFER MECHANISM

Unless otherwise agreed to in a separate Customer agreement, your Personal
Information may be stored and processed in any country where we have facilities
or in which we engage service providers. When we do, we will ensure that an
adequate level of protection is provided for the Personal Information by using
one or more of the following approaches:

7.2 EU-U.S. DATA PRIVACY FRAMEWORK WITH UK EXTENSION, AND SWISS-U.S. DATA
PRIVACY FRAMEWORK

We have certified to the U.S. Department of Commerce that we adhere to:

8. SECURITY OF PERSONAL INFORMATION

We use a variety of technical and organizational security measures to protect
your Personal Information from unauthorized access, use, alteration, disclosure,
or destruction. While we are taking efforts to protect your Personal
Information, it's important to note that, like any service, this may not ensure
absolute immunity from potential issues such as wrongdoings, malfunctions, or
misuse.

If you have a reason to believe that your information with us is no longer
secure or the security of your account has been compromised, please notify us at
support@mindtickle.com.

9. YOUR RIGHTS AS A DATA SUBJECT

Your Personal Information comes with certain rights, per applicable data
protection laws, including the EU or UK General Data Protection Regulation
(GDPR), the California Consumer Privacy Act (CCPA), the California Privacy
Rights Act (CPRA), the Colorado Privacy Act (CPA), the Connecticut Personal Data
Privacy and Online Monitoring Act (CTDPA), the Utah Consumer Privacy Act (UCPA),
the Virginia Consumer Data Protection Act (VCDPA), the Nevada Privacy of
Information Collected on the Internet from Consumers Act (NPICICA), the
Brazilian General Data Protection Law (LGPD), the Swiss Data Protection Act
(FADP), the Personal Information Protection Law of the People’s Republic of
China (PIPL), the Digital Personal Data Protection Act (DPDPA) or the Canada
Personal Information Protection and Electronic Documents Act (PIPEDA). Our
Services generally have the option to access or rectify your Personal
Information directly or through your organization’s administrator of the
Services. Please find below more information about your rights as a data
subject.

* Access - You can request details about the Personal Information we hold about
you.

* Rectification - You can request correction or provide supplement data if you
think your Personal Information is incorrect or incomplete.

* Erasure - You can request the erasure of your Personal Information from our
systems.

* Withdrawal of Consent - If we process your Personal Information based on your
consent (as indicated at the time of collection), you can request withdrawal
of your consent.

* Restrict Processing - You can ask us to restrict further processing of your
Personal Information.

* Object to Processing - You can object to the continued use or disclosure of
your Personal Information for specific purposes.

* Right to Opt-Out of Sale - You can request to opt out of the sale of Personal
Information we hold about you.

If you seek more information about these rights or wish to submit a request,
kindly reach out to us at privacy@mindtickle.com or fill out the Individual
Rights Request Form.

10. EXERCISING DATA SUBJECT RIGHTS

If you are an individual whose Personal Information who has shared Personal
Information is stored in our systems, please feel free to reach out to us at
privacy@mindtickle.com.

10.1 REQUEST VERIFICATION

We will verify your request using the information associated with your account,
including the email address. In some cases, government identification may be
required. We will forward verified requests to your organization and act as per
their instructions. Consumers can also designate an authorized agent to help
them fulfill data subject requests.

10.2 TIMELINE

We strive to complete data subject requests within 30 days. We will notify you
if we require an additional time of up to 60 days to complete the request.

10.3 EXCEPTIONS TO THE RIGHTS OF INDIVIDUALS

10.4 AVOIDANCE OF DISCRIMINATORY PRACTICES

Mindtickle acknowledges that it does not involve any practice that can be
discriminatory against individuals who have exercised their rights available
under data protection laws.

11. OTHER IMPORTANT TERMS

11.1 WE NEVER SELL PERSONAL INFORMATION

We use the information received from the Users themselves for the declared
business purpose only and are not involved in any process or activity that can
be termed as a “Sale” under CCPA/CPRA. We acknowledge that we have not sold
Personal Information received through our Services in the preceding 12 months.

11.2 SENSITIVE INFORMATION

In order to provide our Website, we do not require access to your Sensitive
Personal Information or Special Categories of Personal Information, and you
should not share such information with us.

11.3 INFORMATION ABOUT CHILDREN

11.4 YOUR CONSENT

By using our Services, you consent to our collection and use of your Personal
Information as described in this Privacy Policy. Additionally, we may store and
process your Personal Information in various facilities throughout the globe,
including in data centers operated and maintained by cloud-based service
providers. If you are a resident in a jurisdiction where the transfer of your
Personal Information to another jurisdiction requires your consent, then it is
hereby understood that you provide us your consent to such transfer.

11.5 AUTOMATED DECISION-MAKING

We do not encourage the use of information provided or generated by our Services
to perform automated decision-making.

11.6 UNSUBSCRIBING FROM OUR COMMUNICATIONS

You may unsubscribe from our marketing communication by clicking on the
“unsubscribe” link located at the bottom of our emails or by sending us an email
at marketing@mindtickle.com. You cannot opt out of receiving transactional
emails and notifications related to the Services subscribed through our
Customers. You may reach out to your organization to configure the email and
notification preferences in the Services.

11.7 CHANGES TO THIS PRIVACY POLICY

We annually review this Privacy Policy and may update it from time to time to
reflect our ongoing commitments. If we make any material change to our existing
privacy commitments, we will send a notification as per the communication
details provided in the contractual agreement signed with our Customers. The
“Last Updated” legend at the top of this page indicates when this Privacy Policy
was last revised. Your continued use of our Services will be subject to the
terms of the then Privacy Policy.

12. QUESTIONS, CONCERNS, OR COMPLAINTS

If you have any questions about this Privacy Policy or our processing of the
Personal Information you provide us, please write to us using the below
information:

MindTickle, Inc.
Attn: Data Privacy Officer
535 Mission St, 14th Floor, San Francisco,
California 94105, United States of America

MindTickle Interactive Media Pvt. Ltd.
Attn: Data Privacy Officer or Grievance Officer
4th Floor, Solitaire World, Baner,
Pune, Maharashtra 411045, India

You can reach out to us at privacy@mindtickle.com.

13. DISPUTE RESOLUTION AUTHORITY

JOB APPLICANTS PRIVACY POLICY

LAST UPDATED: NOVEMBER 1, 2023

MindTickle, Inc. and MindTickle Interactive Media Pvt. Ltd. (collectively
referred to as “Mindtickle,” “us,” “we,” or “our”) respect your privacy and are
committed to protecting your Personal Information. This Privacy Policy outlines
the manner in which Mindtickle gathers, utilizes, transfers, safeguards, stores,
maintains, or otherwise manages the Personal Information of individuals (“You”)
collected from your job application, résumé, curriculum vitae or via other
sources throughout the recruitment process. It also describes the rights
accessible to you as a data subject under applicable data protection laws and
the procedures governing our response to such requests.

By choosing to apply for a job at Mindtickle and appearing for the hiring
process, you accept and agree to the practices described in this Privacy Notice.
We highly recommend you regularly review this Privacy Policy to stay informed
about any updates or modifications we may make.

You can request a copy of this Privacy Policy by contacting us at
privacy@mindtickle.com.

1. PERSONAL INFORMATION

Personal Information refers to any information related to an identified or
identifiable natural person. This information may include name, phone number,
email ID, address, etc.

2. CATEGORIES OF PERSONAL INFORMATION

Category of Personal InformationExamples of Personal Information
CollectedSourceThird Parties With Whom We Share Data For Business
PurposesIdentifiers
* Name
* Email ID
* Phone number

* Information shared with Mindtickle over an email (e.g.,
careers@mindtickle.com)
* Information submitted through third-party job portals such as Lever,
LinkedIn, Naukari, etc.
* Information shared by our sourcing partners and recruiting agencies
* Information shared by colleges and universities during campus hiring
* Information of candidates referred by Mindtickle employees
* Video or audio conversation during the screening and interview process
* Social media profiles voluntarily shared as part of job application
* Information generated by competency assessment tool based on responses
submitted by candidates

We may share the collected information with the following categories of third
parties:

* Recruitment process management provider
* Knowledge competency and assessment tool
* New hire joining kit delivery partner
* Human resource management system
* Background verification service provider

Professional, employment-related, or educational information
* Job title
* Company name
* Employment history
* Professional certifications
* Professional references
* Educational qualification

Geolocation information
* Address

Audio, electronic, visual, and similar information
* Profile picture
* Interview audio and video recordings

Financial information
* Current and desired salary
* Terms relating to compensation and benefits packages

Information we collect or generate during the recruitment process
* Interview notes
* Assessment scores
* Correspondence data

3. SOURCES OF PERSONAL INFORMATION

We may collect Personal Information directly from you or through other sources.
The information we gather is required to facilitate recruitment and ensure
compliance with our legal responsibilities.

Mindtickle provides notice in clear and conspicuous language at the time of
collecting Personal Information to help you provide informed consent.

We collect Personal Information about you through the below-mentioned sources:

3.1 JOB APPLICATON, RÉSUMÉ OR CURRICULUM VITAE

We may collect your Personal Information, which is a part of the job
application, résumé, and curriculum vitae that we receive directly from you or
through other sources such as third-party job portals, our sourcing partners and
recruiting agencies, referrals by employees or colleges and universities during
campus hiring.

3.2 INTERVIEW PROCESS

We may collect Personal Information about you during the application review and
interview process. This may include information obtained when you appear for
interviews over the phone or through video conference tools.

3.3 COMPETENCY ASSESSMENT TOOL

As a part of our recruitment process, we may ask you to appear for assessments,
for which we may utilize third-party tools. We do not perform automated
decision-making based on assessment-generated or any other information.

3.4 SOCIAL MEDIA PROFILES

Mindtickle may also capture additional professional Personal Information from
your social media profiles, such as LinkedIn, GitHub, Twitter, etc., that you
may voluntarily provide as a part of the job application.

4. USE OF PERSONAL INFORMATION

Mindtickle uses the collected Personal Information for the recruitment process
and other purposes listed below:

* assessing your suitability for the job position
* creating and maintaining your profile in our internal systems
* reaching out to discuss the role, respond to inquiries, and communicate with
you about your application
* contacting you with future communications and updates about other suitable
opportunities at Mindtickle
* requesting feedback for enhancing our application and recruitment procedures
* verifying the information shared as a part of the job application and
conducting background/reference checks
* as we believe to be necessary or appropriate: (a) under applicable law,
including laws outside your country of residence; (b) to comply with legal
process; (c) to respond to requests from public and government authorities,
including public and government authorities outside your country of
residence; (d) to enforce our terms and conditions; (e) to protect our
operations or those of any of our affiliates; (f) to protect our rights,
privacy, safety or property, or that of our affiliates, you or others; and
(g) to allow us to pursue available remedies or limit the damages that we may
sustain.

5. SHARING OF PERSONAL INFORMATION

Your Personal Information may be shared with third parties as permitted under
data protection laws and this Privacy Policy.

5.1 RECRUITMENT PROCESS MANAGEMENT PROVIDER

Mindtickle uses and may disclose Personal Information with recruitment process
management providers to review your job application and complete the recruitment
process.

5.2 KNOWLEDGE COMPETENCY AND ASSESSMENT TOOL

During the recruitment process, we may use a third-party assessment tool. To
provide you access to the third-party assessment platform, we may be required to
share your Personal Information with the third party.

5.3 NEW HIRE JOINING KIT DELIVERY PARTNER

Prior to the date of joining, Mindtickle may share your Personal Information
with third parties for the delivery of the new hire joining kit.

5.4 HUMAN RESOURCE MANAGEMENT SYSTEM

As per country-specific requirements, we may ask you to share your Personal
Information on our human resource management system. We would require this
information to create your profile and capture the data necessary for handling
post-joining activities.

5.5 BACKGROUND VERIFICATION SERVICE PROVIDER

Mindtickle may share your Personal Information with background verification
service providers for the purposes of the verification/background checks.

5.6 BUSINESS TRANSFERS

5.7 COMPELLED DISCLOSURE

6. RETENTION OF PERSONAL INFORMATION

We may retain collected Personal Information for a period of fulfilling the
purposes outlined in this Privacy Policy or as needed to comply with our legal
obligations to resolve disputes unless we are required to delete this
information by law or court order.

For clarity, if your initial job application is unsuccessful, we may keep your
Personal Information on record for two years from the last application date. The
Personal information will only be retained with your permission. This will
enable us to reach out to you regarding other potentially fitting opportunities
in the future.