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Text Content

SEE HOW TALKDESK END-TO-END CONTACT CENTER SOLUTIONS PROVIDE A BETTER
EXPERIENCE. REQUEST A DEMO


PRODUCTS
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EMPLOYEE COLLABORATION | BUSINESS PHONE SYSTEM


TALKDESK BUSINESS PHONE SYSTEM TO ENABLE BETTER EMPLOYEE COLLABORATION.

WATCH OVERVIEW
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A BUSINESS PHONE SYSTEM POWERED BY TALKDESK.

Talkdesk Phone is the industry’s first and only business phone system natively
built on a leading cloud contact center platform, reducing costs, unifying
technologies and increasing business agility across the entire organization.

DOWNLOAD DATASHEET


COMMUNICATE ANYWHERE.

Connect from anywhere on any device using a modern cloud business phone system
that empowers your teams to talk to each other and to receive and make calls to
anywhere in the world you do business.

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SIMPLIFY EVERYTHING.

Gain a holistic view of all voice interactions across every department with
unified reporting and effortlessly manage all users, numbers, and devices from a
unified interface. Realize significant cost savings and benefit from the
simplicity of managing everything on a single platform and a single user
experience.

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INCREASE BUSINESS AGILITY.

Leverage the benefits of a leading CX cloud platform to extend advanced contact
center technology to business communications users and increase business agility
across the entire organization.

LEARN MORE


DRIVE CUSTOMER OBSESSION.

We’ve taken the insights we learned from the contact center to deliver a cloud
business phone system for better customer experiences. For you, this means
faster help for complex customer interactions, increased workforce productivity,
and better sharing of scattered insights to build a culture of customer
obsession.

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EVERY FEATURE YOU NEED TO GET WORK DONE.

ENCRYPTED SECURE VOICE

Ensure all business calls are protected with end-to-end voice encryption.

MULTI-PARTY CONFERENCING

An integrated directory and conference calling makes collaboration across
departments effortless.

VOICEMAIL AND CALL HISTORY

Manage voicemails, view call history and return calls directly from the app on
your preferred device.

UNIFIED SIMPLE ADMIN

Easily manage numbers, onboard users and streamline business processes through
one administration interface for all your contact center and telephony needs.

E911

Safely and efficiently make emergency calls from any location and maintain
legislative compliance.

GLOBAL PSTN REACH

Receive incoming calls and make outgoing calls to anyone anywhere in the world
with Talkdesk Numbers and Talkdesk Minutes.

MODERN APPLICATIONS

Support a hybrid workforce and work from anywhere on any device, mobile or
desktop.

MULTIPLE DEVICE INTEROPERABILITY

Leverage existing investments of traditional desk phones with native support for
standard SIP-based VOIP devices.


EMPLOYEE COLLABORATION.

Bring your tools and people together to build a better customer experience,
making it easy to orchestrate talent and expertise across your company to drive
key business outcomes.

LEARN MORE


RELATED RESOURCES.

Ebook

HOW UNIFIED COMMUNICATIONS AND CONTACT CENTER INTEGRATION DRIVES BUSINESS
SUCCESS



Contact Center Trends

HOW TO CRUSH YOUR 2022 GOALS WITH AN INTEGRATED CLOUD BUSINESS PHONE SYSTEM

By Taylor GraceNov 29, 2021

Talkdesk

TALKDESK ROLLS OUT FULL SUPPORT FOR SHAKEN/STIR

By Alain MowadJul 13, 2021

Contact Center Trends

WHAT IS EMPLOYEE COLLABORATION AND ITS IMPACT ON CUSTOMER EXPERIENCE

By Taylor GraceJun 21, 2021

On-demand Webinar

HOW TO ENABLE EMPLOYEE COLLABORATION TO DRIVE CUSTOMER OBSESSION

Jul 16, 2021

On-demand Webinar

HOW BETTER EMPLOYEE COLLABORATION DRIVES BETTER CX

Jul 16, 2021



EXPERIENCE THE CLOUD CONTACT CENTER FOR INNOVATIVE ENTERPRISES.

Request a free demo. We will help you create your contact center. Today.


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