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illu Help Desk
illu Help Desk
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 * 👋Welcome to illu
 * 🚀Quick Start Guide
    * Workflow Provider Org
    * Full Access Installer Org
    * Guest Installer Org

 * 📚Workflow Library
    * 📦Workflow Packs
    * 🏠Residential Solar & Storage Best Practices
    * ☀️C&I Solar Inspection & Testing (IEC 62446-1)
    * 🔋C&I ESS Visual Inspection and Monitoring
    * 🔌Hardware Specific
       * 🟩SimpliPhi
       * 🟧Enphase
       * 🟩Schneider Electric
       * 🟫Outback Power
   
    * 📃Frontline Safety and Reporting
    * 📥Request a Workflow

 * 🙋‍♀️Get Help
 * Fundamentals
   * 👩‍🏫illu Basics
   * 👩‍💻Subscription Tiers and Features
   * 💻What Devices Support illu?
   * 🏎️New and Upcoming Features
   * 📴Offline Mode
 * Accounts and Members
   * 🤝Create an Account and new Organization
   * 📨Inviting Team Members
   * 👍Accepting an Invitation
   * 💼For Admins
      * ℹ️Setting Custom Job Fields
      * 👩‍💻Managing Admins & User Access
      * 💵Managing Billing and Payment
   
   * 🧑Changing & Managing Accounts
      * 🔒Change Password
      * 📲Transfer an Account
      * 🚽Delete an Account
 * Workflows
   * 🗺️Workflow Overview
   * ➕Create a Workflow
   * 🗃️Organizing Workflows with Folders & Tags
   * 📤Publish & Share Workflows
   * 📋Add Workflows to a Job
   * 💡Workflow Tips & Tricks
 * Jobs
   * 🤹Job Basics
      * ➕Create & Delegate Job
      * ✏️Edit Job Requirements
      * ✨Update Job Progress
   
   * 📱Completing Jobs and Workflows on Mobile App
      * From a Shared URL/QR Code
      * From Your Workflow List
   
   * 🗺️View Jobs on Map
   * 📄Generate Job Report
   * ⬇️Bulk Export Job Data
 * SITES
   * 🧭Create/Edit Job Sites
   * ⚙️Site Equipment Register
 * illu API
   * 🔑API Overview
   * 🔌API Examples
      * ⚠️Trigger New Job on Alert
      * 📍Create New Site on Project Start
      * ✅Update Job Status on Approval
 * Best practices
   * 🔧Maintenance
      * 💸Why it matters
      * 🦺Safety first!
      * 🗓️Planned
      * 🚨Reactive
   
   * ☀️Technology-specific
      * 🔋Battery storage
      * 🔌Distribution
      * 🔀Inverters
      * ☀️Solar PV
   
   * 💡Examples
      * IEC 62446-1 Summarized
      * ☀️Community Solar Mini-grid
      * ☀️Solar C&I
 * 💡Tips
   * 🔁How to Set Up Recurring Proccesses
   * 🎬Example of illu in Action
 * Support
   * ❓Frequently Asked Questions
   * 🤒Known Issues
 * Links
   * 🖱️Demo
   * 🤝Terms of Service
   * 🔏Privacy Policy
   * 📧Contact Us
 * 💪Use Cases
   * 🛠️illu for OEMs
   * 👷‍♀️illu for Installers

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On this page
 * Overview
 * Quick Start Guides
 * Most Popular Workflow Template Packs
 * Quick links
 * Want some help?

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👋WELCOME TO ILLU

Welcome! We're happy you're here and excited to help you get it done 💪

OVERVIEW

illu is a learning and work verification platform for teams on the frontlines of
the energy transition. The platform helps you digitize your team's know-how and
processes into bite-sized steps to guide and verify technical work.

With illu, you can create and edit digitized guides and deploy them to work
orders, ensuring your team is supported every step of the way.

QUICK START GUIDES

We've put together some helpful guides for you to get setup with our product
quickly and easily.

Full Access Installers

Installer-contractors looking for better operational efficiency for their crews

Guest Installers

Installers who have been invited by their manufacturer to access illu

Workflow Providers

Manufacturer looking to provide digital workflows to their contractor network

MOST POPULAR WORKFLOW TEMPLATE PACKS

Our team is working with industry leaders to develop Packs of Workflow
Templates. When subscribed to them, you will receive the full set as well as all
future updates made to the pack.

🏠Residential Solar & Storage Best Practices☀️C&I Solar Inspection & Testing
(IEC 62446-1)
QUICK LINKS

👩‍🏫 illu Basics

❓ Frequently Asked Questions

🙋 Get Help

📚 Workflow Library

WANT SOME HELP?

Fill out the form below or reach out to us at +1 (408) 214 4771


NextQuick Start Guide

Last updated 4 months ago

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