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Submitted URL: http://isg-one.com/
Effective URL: https://isg-one.com/
Submission: On August 28 via manual from IN — Scanned from GB
Effective URL: https://isg-one.com/
Submission: On August 28 via manual from IN — Scanned from GB
Form analysis
2 forms found in the DOMGET /contact-us
<form class="js-validate align-items-center nav-cta" action="/contact-us" method="get" novalidate="novalidate">
<div class="input-group">
<input type="hidden" class="contact-cta form-control" name="Web_Page_Referrer__c">
<div class="input-group-append">
<button type="submit" class="contact-btn btn btn-block btn-teal px-4" formaction="/contact-us">Contact Us</button>
</div>
</div>
</form>
GET /contact-us
<form class="js-validate w-80 mt-n2 mb-1 ml-lg-auto" action="/contact-us" method="get" novalidate="novalidate">
<div class="input-group w-100">
<input type="hidden" class="contact-cta form-control" name="Web_Page_Referrer__c">
<div class="input-group-append w-100">
<button type="submit" class="contact-btn btn btn-block btn-teal px-4" formaction="/contact-us">Contact Us</button>
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Text Content
THIS WEBSITE USES COOKIES We use cookies to give you the best online experience. Please let us know if you agree to the use of these cookies. Do not sell or share my personal information Use necessary cookies only OKNo, take me to Settings OK Use necessary cookies only Allow selection Allow all cookies Necessary Preferences Statistics Marketing No, take me to Settings Cookie declaration [#IABV2SETTINGS#] About Necessary (49) Preferences (4) Statistics (29) Marketing (42) Unclassified (3) Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. NameProviderPurposeExpiryType__cf_bm [x2]Marketo ISGThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.1 dayHTTPBIGipServer# [x2]Marketo ISGUsed to distribute traffic to the website on several servers in order to optimise response times.SessionHTTPARRAffinity [x2]ISGUsed to distribute traffic to the website on several servers in order to optimise response times.SessionHTTPARRAffinitySameSite [x2]ISGUsed to distribute traffic to the website on several servers in order to optimise response times.SessionHTTPCookieConsent [x6]Cookiebot ISGStores the user's cookie consent state for the current domain1 yearHTTPAI_bufferMicrosoftUsed in context with the "AI_sentBuffer" in order to limit the number of data-server-updates (Azure). This synergy also allows the website to detect any duplicate data-server-updates. SessionHTMLAI_sentBufferMicrosoftUsed in context with the "AI_buffer" in order to limit the number of data-server-updates (Azure). 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The cache is usually stored on the visitor’s browser.PersistentHTML#.#-#-#-#-#.ackTypeformUsed to contain user’s survey and quiz answers in Local Storage.PersistentHTML#.#-#-#-#-#.inProgressTypeformUsed to contain user’s survey and quiz answers in Local Storage.PersistentHTML#.#-#-#-#-#.queueTypeformUsed to contain user’s survey and quiz answers in Local Storage.PersistentHTML#.#-#-#-#-#.reclaimEndTypeformUsed to contain user’s survey and quiz answers in Local Storage.PersistentHTML#.#-#-#-#-#.reclaimStartTypeformUsed to contain user’s survey and quiz answers in Local Storage.PersistentHTMLtest_cookieGoogleUsed to check if the user's browser supports cookies.1 dayHTTPf_idFeathrTracks the individual sessions on the website, allowing the website to compile statistical data from multiple visits. This data can also be used to create leads for marketing purposes.1 yearHTTPrc::aGoogleThis cookie is used to distinguish between humans and bots. 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Tracks the visitor across devices and marketing channels.SessionPixel_ga [x3]GoogleRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.2 yearsHTTP_ga_# [x3]GoogleUsed by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. 2 yearsHTTP_gatGoogleUsed by Google Analytics to throttle request rate1 dayHTTP_gid [x3]GoogleRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.1 dayHTTP__utmaGoogleCollects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics.2 yearsHTTP__utmbGoogleRegisters a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit.1 dayHTTP__utmcGoogleRegisters a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit.SessionHTTP__utmdGoogleThis cookie is used to assign specific visitors into segments, this segmentation is based on visitor behavior on the website - the segmentation can be used to target larger groups.1 dayHTTP__utmvGoogleSaves user-defined tracking parameters for use in Google Analytics.2 yearsHTTP__utmzGoogleCollects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics.6 monthsHTTPv1/analytics/crumbFeathrThis cookie registers data on the visitor. The information is used to optimize advertisement relevance. SessionPixelai_userMicrosoftUsed by Microsoft Application Insights software to collect statistical usage and telemetry information. The cookie stores a unique identifier to recognize users on returning visits over time.1 yearHTTPbrowser_idLinkedinUsed to recognise the visitor's browser upon reentry on the website.5 yearsHTTPdd_cookie_test_#TypeformRegisters data on visitors' website-behaviour. This is used for internal analysis and website optimization. 1 dayHTTPtracking_session_idTypeformDetermines when the visitor last visited the different subpages on the website, as well as sets a timestamp for when the session started.1 dayHTTPtdCookiebotRegisters statistical data on users' behaviour on the website. Used for internal analytics by the website operator. SessionPixel Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. NameProviderPurposeExpiryTypeyt.innertube::nextId [x2]ISG YouTubeRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.PersistentHTMLyt.innertube::requestsISGPendingPersistentHTMLytidb::LAST_RESULT_ENTRY_KEYISGUsed to track user’s interaction with embedded content.PersistentHTMLyt-remote-connected-devices [x2]ISG YouTubeStores the user's video player preferences using embedded YouTube videoPersistentHTMLyt-remote-device-id [x2]ISG YouTubeStores the user's video player preferences using embedded YouTube videoPersistentHTMLtrack/cmf/genericThe Trade DeskUsed to present the visitor with relevant content and advertisement - The service is provided by third party advertisement hubs, which facilitate real-time bidding for advertisers.SessionPixelrl_page_init_referrerTypeformRegisters how the user has reached the website to enable pay-out of referral commission fees to partners.PersistentHTMLrl_page_init_referring_domainTypeformRegisters how the user has reached the website to enable pay-out of referral commission fees to partners.PersistentHTMLIDEGoogleUsed by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.1 yearHTTPpagead/landingGoogleCollects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. 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PersistentIDBTESTCOOKIESENABLEDYouTubeUsed to track user’s interaction with embedded content.1 dayHTTPVISITOR_INFO1_LIVEYouTubeTries to estimate the users' bandwidth on pages with integrated YouTube videos.180 daysHTTPVISITOR_PRIVACY_METADATAYouTubePending180 daysHTTPYSCYouTubeRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.SessionHTTPyt-remote-cast-availableYouTubeStores the user's video player preferences using embedded YouTube videoSessionHTMLyt-remote-cast-installedYouTubeStores the user's video player preferences using embedded YouTube videoSessionHTMLyt-remote-fast-check-periodYouTubeStores the user's video player preferences using embedded YouTube videoSessionHTMLyt-remote-session-appYouTubeStores the user's video player preferences using embedded YouTube videoSessionHTMLyt-remote-session-nameYouTubeStores the user's video player preferences using embedded YouTube videoSessionHTML Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies. NameProviderPurposeExpiryTyperl_sessionTypeformPendingPersistentHTMLlibsyn-paywall-sLibsynPending1 dayHTTP.IDSDRISGPending1 dayHTTP [#IABV2_LABEL_PURPOSES#] [#IABV2_LABEL_FEATURES#] [#IABV2_LABEL_PARTNERS#] [#IABV2_BODY_PURPOSES#] [#IABV2_BODY_FEATURES#] [#IABV2_BODY_PARTNERS#] Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. When you visit a page with content embedded from YouTube or Event pages for example, these service providers may use their own cookies. Your consent applies to the following domains: index.isg-one.com, research.isg-one.com, ar.isg-one.com, isg-one.com Cookie declaration last updated on 10/08/2023 by Cookiebot Search ISG Please enter some search terms Careers Who We Are Log In Search * Sourcing & Advisory SOURCING & ADVISORY Drive your transformation from a full set of target solutions. 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ISG Inform™ Benchmark your entire IT landscape, from cost to service quality and team productivity. ISG ProBenchmark® Leverage the most in-depth price benchmarks for IT services. ISG Executive Insights™ An integrated data services platform that empowers you to drive operational excellence and make strategic decisions. * Research & Insights RESEARCH & INSIGHTS Insights into key market trends and emerging technologies. Articles The latest thinking from our Advisors and Research experts. Podcasts Practical conversations about the role of technology in business. 2023 IT & Business Megatrends Predictions for 2023 from our seasoned experts. ISG Index™ Market intelligence on the global technology and business services industry. Supplier Intelligence Inform your technology strategy and digital transformation with market insights and service provider comparisons. * Events EVENTS ISG’s flagship events fuel learning, sharing and connecting. ISG Events Webinars * Providers PROVIDERS Solutions to help service, network and technology providers accelerate growth. Briefings and Submissions Participate in ISG Research. Provider Solutions Drive strategic growth and market awareness. Contact Us JOIN US AT THE ISG SOURCING INDUSTRY AWARDS Register Now HOW TO BUILD AN AI STRATEGY: A GUIDE FOR BUSINESS LEADERS Learn More EXECUTIVE INSIGHTS FOR SUPPLIER INTELLIGENCE Learn More * * * TRANSFORM YOUR ENTERPRISE: BETTER. FASTER. STRONGER. IT'S NEVER BEEN MORE CRITICAL TO GET IT RIGHT. In today's digital marketplace, how you confront emerging challenges — and prepare for emerging opportunities — will define how you compete. With a powerful mix of advisory, digital transformation and research capabilities, ISG can help you close the gap between where you are and where you need to be. So you can get it right the first time, and every time. ISG HELPS YOU: DETERMINE A FUTURE VISION. SOURCE THE RIGHT PARTNERS. LEAD RAPID CHANGE. REALIZE VALUE AT SCALE. DETERMINE A FUTURE VISION WE HELP YOU EVALUATE, ESTABLISH AND PRIORITIZE YOUR MOST CRITICAL LONG-TERM OBJECTIVES. Strategy is one thing. Vision — and what it takes to make it real — is another. We help you build an achievable vision that crystalizes your most important outcomes, and create a tailored transformation roadmap to realize it on the ground, efficiently and cost effectively. Learn More SOURCE THE RIGHT PARTNERS. WE KNOW HOW TO ORCHESTRATE SOLUTIONS THAT ACCELERATE GROWTH. We have advised on more than half a trillion dollars of technology, business process and digital sourcing transactions. Our independence and objectivity mean we focus solely on your needs and objectives, and recommend solutions and relationships without conflict or compromise. Plus, our research is recognized as the authoritative source for decision makers in the global technology and business services industry. Learn More LEAD RAPID CHANGE. WE GUIDE YOU THROUGH EACH STEP HANDS-ON, AND STICK WITH IT THROUGH COMPLETION. To stay relevant and thrive, you need to drive change with speed and purpose. Our pure-digital operating models provide a living blueprint for rapid, positive change across your enterprise, helping you harness the full power of your service provider ecosystem to optimize business operations at every level. Learn More REALIZE VALUE AT SCALE. WE GIVE YOU THE DATA AND TOOLS TO REALIZE THE FULL POTENTIAL OF YOUR STRATEGIC VISION. Not all transformation initiatives deliver. We understand why. Everything we do is informed by our exceptional depth of research, analytics, automation and benchmarking expertise. From holistic cost optimization to managing organizational change, our work sets you on the path to achieve the performance and value you expect. Learn More TRUSTED ADVISORS FOR YOUR DIGITAL FUTURE A unique approach to digital business and operating model transformation. As the global leader in sourcing advisory, we know how to orchestrate solutions that accelerate growth. We have advised on more than half a trillion dollars of technology, business process and digital sourcing transactions. Our independence and objectivity mean we can help organizations like yours harness the potential of a rich and varied provider ecosystem and find the right set of cloud and service partners to achieve your goals. Contact Us UNPARALLELED BENCHMARKING CAPABILITIES Build the case for change. We help organizations capture the data they need on costs, performance, contracts and pricing and then evaluate this data against the market. This helps business leaders identify the most important gaps between where their organization is and where it could be — and builds the foundation for a strategic roadmap and a business case for change. Whether you are looking for incremental, continuous improvement or greater, more rapid transformation, our data and know-how will help you benchmark cost, quality and productivity across all functional areas of business and IT and set the stage for growth. Learn More PRACTITIONER-LED RESEARCH WITH INDUSTRY LEADING DATA Our industry-leading research provides a depth of data and insight you can't get anywhere else. Fueled by our experience as the leading market maker between the world's largest global enterprises and leading technology and services providers, our research is recognized as the authoritative source for decision makers in the global technology and business services industry. Our wide-ranging suite of research publications provide critical data for sourcing, pricing and staying ahead of crucial industry trends. Learn More Research CONVERGENCE AND TRANSFORMATION IN THE RETAIL AND CPG INDUSTRIES IN THE POST-COVID-19 ERA In today’s consumer markets, retail and consumer packaged goods (CPG) companies are becoming alike in their operations and aspirations due to changing consumer behavior, technological advancements and market dynamics. Notably, CPG companies are adopting a direct-to-consumer (D2C) sales approach to widen their customer reach through own-brand stores and online channels. Some major CPG brands aim to achieve more than half of sales through D2C channels. Even the companies that do not pursue D2C sales are improving their customer relationships through loyalty programs, highly personalized marketing and offers redeemable at stores. Read more Research GOOGLE CLOUD PLATFORM (GCP) — A COMPREHENSIVE SOLUTION COVERING KEY INDUSTRIES FOR INNOVATION Virtualization led by hyperscalers has accelerated among business and technology stakeholders globally. Heavy business reliance on virtualized environments for various workloads, including missioncritical applications, has made virtualization mainstream in the current IT market. Infrastructure modernization through virtualization has enabled enterprise clients to accrue the benefits of scalable network and storage capacity. In the pursuit of digital transformation, enterprises worldwide expedite the end-to-end digitalization of their business processes. Google Cloud, one of the leading hyperscalers, facilitates enterprises to gain a competitive edge through agility, flexibility and elastic scalability, translating into an elevated end-user experience. Service providers build their unique capabilities and functionality on GCP, which is leading the digital transformation space with the advanced technology required for redesigning and refining its relationships with product vendors, global system integrators (GSIs) and enterprise clients. The partner ecosystem comprises entities that establish a symbiotic relationship with listed products and offerings on GCP. Google and its partners rely on each other’s inherent expertise and technology prowess. While Google incorporates advanced partner services into its platforms, GSIs leverage the vast reach and innumerable benefits offered by Google to cater to enterprises’ client needs. By utilizing their extensive industry expertise, consulting partners ensure value generation to an enterprise through joint capabilities. Read more Research ENERGY TRANSITION AND DIGITAL TRANSFORMATION SHAPING THE UTILITIES OF FUTURE North American power and utilities industry may not drive global headlines but faces considerable headwinds such as increasing clean energy adoption (decarbonization), ensuring grid and service reliability and resiliency, improving infrastructure security, and optimizing costs. Read more Research CISOS WILL INVEST IN ELIMINATING THREATS AND REDUCING COSTS, ENHANCING UX AND RISK POSTURE The year 2022 saw multidimensional challenges, which helped revolutionize the U.S. cybersecurity market from different perspectives. In that year, the U.S. witnessed more than 1,800 reported breaches, which was slightly lower than in 2021, which saw 1,862 incidents. However, the sophistication of the attacks was significantly higher in 2022, with more than 422 million individuals impacted compared with 298 million in 2021. The decline in breaches was partially due to federal laws that issued rulings to report only during actual damage and not for a potential one. While most large firms issued a breach notice, the notices had little to no information on the extent and impact of the attacks. Industry sources cite that the average time to identify a breach is about 207 days, which is almost half a year; the impact of the breaches is either unknown or not investigated further. Read more Research THE U.S. PUBLIC SECTOR NEEDS TO HAVE PROACTIVE MANAGEMENT TO HANDLE CYBER THREATS Research by Comparitech shows that the total cost of data breaches faced by the U.S. government in 2022 was $26 billion. This amount could have been spent on education, healthcare, defense or justice if cyberattacks were managed well. The research shows that such attacks impact approximately two-thirds of U.S. citizens. The downtime for a breach in local government was five months. In terms of the attack targets, the top five states are Texas, Georgia, California, Florida and Pennsylvania. Read more Research EVOLVING BUSINESS ENVIRONMENTS ENCOURAGE BANKS TO ADOPT DIGITAL BANKING TECHNOLOGY AND PLATFORMS Customers expect a seamless experience from banks. The rising wave of challenger banks, neo banks and Big Techs entering the banking industry has led customers expect the same level of experience from their traditional banks. Banks today are creating digital and phygital (physical-digital) banking journeys to provide their customers a complete and seamless experience. Extending consistent omnichannel experience to banking customers has become essential to increase the bank’s reach to acquire more customers and serve them through their channel of choice. Customer retention has also become a priority. Banks are now building the capability to leverage customer data to gain a deeper understanding of customer preferences and generate contextual insights. They are providing the right product and service offerings for enhanced customer satisfaction. Small and midsize businesses (SMBs) are also looking forward to their banks for a superior hassle-free experience, and banks are directing their efforts to provide a digital banking experience that is paperless and low touch. Hence, many banks today are on a journey to modernize their legacy platforms. They either do it via a progressive modulebased digital transformation to unwind the existing spaghetti architecture or an out-of-the-box implementation of a new platform to create a modern bank with fully functional digital capabilities. Read more Research MANAGING COMBINED, ADAPTIVE SERVICES IS THE NEEDED NEXT STEP TO PREDICTABLE IT AND BUSINESS OUTCOMES. As the commercial and consumer use of cloudbased IT infrastructure continues to grow, its use among state, local and education (SLED) and other public-service client organizations also increases. This, in turn, is driving rapidly growing interest in, and purchases of, private/hybrid/data center managed hosting and managed services by SLED organizations. Read more Research MANAGED SERVICES ARE MOVING TOWARD INDUSTRIALIZED SERVICE DELIVERY MODELS AND COST OPTIMIZATION In the last four quarters, enterprises marginally restricted their spend on cloud technologies and business models to bring innovation and value to their end users. They are benefiting from using cloud computing environments and leveraging cutting-edge technologies like AI, analytics and RPA, which are speeding the rate and pace of technological improvements and UX. Hybrid cloud has become the norm in the last few years, with private cloud having the lion’s share. With the growing demand for hybrid cloud solutions, IT infrastructure environments have become more complex and difficult to manage. Enterprises are now more open to outsourcing these operations to service providers that have significant expertise in managing hybrid cloud infrastructure for enterprises in multiple industries. Some of the key variables influencing outsourcing decisions are the integration and consolidation of data centers, server performance, virtualization, containerization, governance and compliance, downtime and data loss. ISG observed that due to inflation and several economic and political downturns, enterprises were seen spending less or holding or pushing their infrastructure transformation engagements to the next year. They are more cautious and strategic in their outsourcing decisions to manage their costs effectively in this volatile economic scenario. This is corroborated by our ISG Index numbers, present in the Introduction part of the report. Read more Research ACCELERATION TOWARD UBIQUITOUS SECURE END-TO-END SD NETWORKS ACROSS ALL BUSINESS SEGMENTS Networks and software-defined solutions and services encompass many technological topics, business coverage areas, organizational functions, and business processes and methods. These solutions are closely related to the digitalization, enhanced security and cloudification trends of enterprises globally. This ISG Provider Lens™ study examines multiple network service and solution offerings related to software-defined networking (SD-networks) in the U.S. These include managed SD-WAN and associated core and mobility technologies and service offerings related to these segments, transformation services, edge technologies and secure access service edge (SASE). Read more Research MODERN CORE SYSTEMS MEANS SPEED-TO-MARKET & SERVICE = SPEED-TO-DELIVER-VALUE Successful insurance carriers are characterized by their ability to easily analyze/assess and deeply understand the underwriting risk they take, instead of relying on probability. To remain competitive in the U.S., they must be aware of the evolving macro-environment, rapid climate change and increased inflationary impacts and be responsive to their consumers’ ever-changing demands, adapt to meet them and take on risks. Read more Research DIGITAL ENGINEERING CAPABILITY IS AT THE FOREFRONT OF BUSINESS TRANSFORMATION INITIATIVES Industries and businesses are recording a rise in the number of digital products with the development of tools, techniques and capabilities that collaborate and connect in various ways. Cloud-based, no-code, low-code, scalable, resilient and secure platforms are in high demand because they efficiently deliver digital engineering services, including design, experience, operations and applications, across industries. Platform engineering toolchains enable self-service capabilities and help address end-user requirements. Read more Research PROVIDERS POSITION THEMSELVES FOR A POST- COVID WORLD AS MICROSOFT REORGANIZES ITS PARTNER PROGRAM Microsoft plays a pivotal role in many businesses’ digital transformation strategies and is one of the world’s leading enterprise technology vendors. Its products form the backbone of digital transformation for companies across the U.S. As a U.S.-based company, Microsoft generates half its revenues from its home country and has a strong historical footing in the region, especially among larger firms. The tech titan subdivides its offerings into three main pillars: Microsoft 365, which includes Office 365 and Windows; Dynamics 365, a business application suite; and Azure, a hyperscale cloud platform that operates globally. Power Platform, a more recent addition to the Microsoft portfolio, is a low-code development platform that enables citizen developers to build apps and workflows, thus extending the capabilities of existing portfolios. Read more Featured Platform ISG GOVERNX See your organization’s spend, performance and risk on a single pane of glass. It will reinvent the way you manage suppliers and third-party risk. Get Started EVENT TECHXCHANGE: BANKING, FINANCIAL SERVICES & INSURANCE (NEW YORK) December 05, 2023 Learn more WEBINAR WOMEN IN DIGITAL AWARD CEREMONY APAC & INDIA October 11, 2023 Learn more PODCAST ISG IMAGINE YOUR FUTURE® PODCAST – EPISODE 38: CYBER RESILIENCY: FACING NEW SECURITY CHALLENGES Learn more JOIN OUR TEAM ISG EMPLOYS THE BRIGHTEST, MOST INNOVATIVE PEOPLE IN THE INDUSTRY TO PROVIDE WORLD-CLASS SOLUTIONS TO OUR CLIENTS. WE FOSTER AN ATMOSPHERE OF DIVERSITY, ACCOUNTABILITY, LIFE BALANCE AND EARNED ADVANCEMENT. IF YOU'RE READY TO MAKE A GENUINELY POSITIVE IMPACT FOR YOURSELF, YOUR COMPANY AND ITS CLIENTS, YOU HAVE FOUND THE PLACE. See Job Openings DO YOU HAVE A QUESTION, COMMENT OR SUGGESTION? 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