www.hingehealth.com Open in urlscan Pro
2a05:d014:58f:6202::1f4  Public Scan

Submitted URL: https://linksv2.hingehealth.com/u/click?_t=38660876d168423bb9d8404e8644fef8&_m=83684f8a227b4f50a3647d76f34c7b92&_e=YlKgkjpzdXEVD...
Effective URL: https://www.hingehealth.com/about/privacy/?utm_source=iterable&signupCode=lfhmRPidb4&client_id=42&campaign_id=9027150&templa...
Submission: On March 06 via api from US — Scanned from DE

Form analysis 0 forms found in the DOM

Text Content

Skip to main content
LoginRequest DemoSupport

English

English

Hinge Health

Hinge Health
LoginRequest DemoSupport

English

English

 * For Individuals
 * Benefit Leaders and Health Plans
 * Our Approach
 * Learning Center
 * About

Enroll now


PRIVACY


HINGE HEALTH PRIVACY POLICY

Hinge Health, Inc. and its subsidiaries or affiliates (collectively, “We”, “Us”,
“Our”, or “Hinge Health”), including Hinge Health MSO, Inc. (the “MSO”), an
independent management entity with a national network of physicians, physical
therapists and other healthcare providers who provide clinical services, and
each of the professional service corporations and other clinical entities within
such network to which the MSO provides management and administrative services,
are deeply committed to protecting the privacy and security of Our customers’
data. 


TABLE OF CONTENTS

Scope

Information We Collect

How We Collect Information

How to Review and Change Your Personal Information

Use of Information

Targeted Advertising and Analytics

Disclosure of Information

Telephone Consumer Protection Act

Your Privacy Rights and Choices

How We Protect Information Online

How Can You Help Protect Your Information?

Children

Links to Other Websites

Do Not Track

How Long Do We Retain Your Information

Employment Information

Updates

Additional Disclosures and Notices at Collection for Residents of California

SCOPE

This statement sets forth Hinge Health’s Privacy Policy (“Privacy Policy”) and
describes the practices that We will follow with respect to the privacy of the
information of users of this website and its various webpages (“Sites”) and Our
mobile applications (“Apps”). By visiting hingehealth.com and using Hinge
Health’s mobile application and services (collectively, the “Services”) you
acknowledge that you accept the practices and policies outlined in this Privacy
Policy. “You”, “your”, or similar terms refer to you as a user of the Services.
We encourage you to review this Privacy Policy regularly to stay informed about
Our information practices and the choices available to you.

This policy applies to information We collect:

 * through the Services; and 

 * via email, text, or other electronic messages between you and any employee or
   agent of Hinge Health.



This policy does not apply to the actions of any company or entity that We do
not control and to individuals who We do not directly employ or manage. Clinical
services, such as medical and physical therapy services, are provided by the MSO
and its network or affiliated healthcare professionals. The MSO is not a health
care entity and does not provide clinical services, but is a management service
organization that performs marketing, business, and administrative services
including data security and privacy management under various state and federal
laws on behalf of the licensed health care providers. This reference does not,
and is not intended to, imply that any licensed health care provider is an
employee of the MSO or that the MSO is providing or intends to provide clinical
or healthcare services in any form. All clinical and healthcare services are
exclusively provided by the appropriate affiliated professional entity, and
provided in the healthcare provider’s sole and exclusive discretion. Personal
information, including protected health information (“PHI”) obtained in
connection with the provision of such services, is shared with the Hinge Health
entities in accordance with data sharing agreements and applicable law. 

Some of the Services are provided using telehealth, which means that We use
electronic communications to enable providers to exchange health and medical
information from one site to the other for the purpose of treatment or patient
care. Before you use the Services, you will be asked to affirmatively provide
informed consent for telehealth services. If you do not agree to this informed
consent, you are not authorized to access the Services or use Our Sites, and you
must promptly exit Our Sites or Apps.

As used in this Privacy Policy, the terms “using” and “processing” information
may include, amongst other things, subjecting such information to analysis,
using cookies or web beacons, and managing information in a number of ways,
including but not limited to: collection, storing, evaluating, modifying,
deleting, using, combining, and/or disclosing. 

The MSO and its affiliated clinical entities are an Affiliated Covered Entity
under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).
Some of the individually identifiable information We collect or that you provide
to Us for the purposes of obtaining medical care may constitute PHI under HIPAA.
PHI is subject to special protections under HIPAA. For more information about
your rights under HIPAA, please refer to Hinge Health’s Notice of Privacy
Practices. To the extent other state or local privacy and data protection laws
apply to your data, We will comply with those requirements as well. Information
that you provide directly to a physician, nurse practitioner, physical
therapist, or other clinician acting within the scope of their license in the
provision of medical, physical therapy or professional physical therapy services
is covered by the Notice of Privacy Practices for the MSO and its network of
affiliated healthcare professionals. The Notice of Privacy Practices does not
apply to information that is not PHI. This Privacy Policy supplements the Notice
of Privacy Practices for PHI. If there is ever any conflict between this Privacy
Policy and the Notice of Privacy Practices, the Notice of Privacy Practices will
apply.

Should you have any questions about this policy or Our practices, please send an
email to privacy@hingehealth.com.



INFORMATION WE COLLECT

Hinge Health collects various types of information about you, as described
below.

Contact Information: We may collect your name, e-mail address, phone number or
other contact information. We may also collect information you provide to create
an account or profile, such as your username and password.   

Health Information: We may collect or access medical records from your past,
current, and future health care providers. This may include information about
your existing or past diagnoses, previous treatments, general health, laboratory
or pathology test results and reports, social histories, family medical history,
and records about phone calls or emails related to your health or test results.
If you choose to go through Our screening process and/or register for the
Services We ask you to provide personal information, including but not limited
to: your name, address, telephone number and/or email address, height, weight,
and health information in connection with the use of Our products or Services.

Interests and Demographic Information: In order to better understand Our
customers and offer products and services of interest to you, We may collect
information from or about you that indicates your interests or demographic
information. Examples may include date of birth, age or age range, gender,
geographic location (e.g., zip code), favorite products, hobbies and interests,
household or lifestyle data, or transactional information about the products or
services that you purchase.

Group Health Plan or Employer Information: We may obtain information as to your
current employer and whether you are covered by your employer or another group
health plan to coordinate payment for Services. 

Customer Service and Feedback: We may collect information from you when you
request customer support or information from Us, provide feedback or reviews
about your experience with Us or Our products, or otherwise communicate with or
contact Us.

Social Media Account Information: If you link a third-party social media account
with Us, we may collect information you have publicly shared on your account.  

Consumer-Generated Content: We may collect content that you create and then
share with Us on third-party social networks or one of Our Sites or Apps.
Examples include photos, videos, personal stories, or other similar media or
content. Where permitted, We collect and publish consumer-generated content in
connection with a variety of activities, including contests and other
promotions, Site community features, consumer engagement, and third-party social
networking.

Location Information: We may collect or infer information about your location
based on your zip code or IP address.

Site Usage and Device Information: We may collect information about your use of
Our Services, including technical information about your device, browser or
mobile carrier; usage information such as when you access the Services, for how
long, and the websites you accessed before or after your use of the Services;
and device identifiers and IP address. We may also capture information
concerning your interaction with the Services.

You may choose not to provide Us with certain information, but that may result
in Our inability to provide you access to the Services.



HOW WE COLLECT INFORMATION

There are several ways We may obtain information about you. Hinge Health
collects information from you (a) that you choose to share with Us when using
Our Services and when you otherwise interact with Us, such as through Our
customer service channels, (b) that We collect automatically when you use Our
Services, and (c) that We receive from third parties.



We collect information from you directly. We collect information when you use
Our Services or otherwise interact with Us. This may include signing up for
communications, and registering for an account with Us. We may collect
information when you use the Service, or enter a promotion or contest, or if you
participate in any of Our surveys or provide a review. 



We collect information automatically. We and Our third party service providers
collect data about you using automated technology like cookies and pixels via
Our Services. We use these technologies to improve Our Services and your
experience, see which areas and features of Our Services are popular, and count
visits. They also help Us understand information like access times, pages
viewed, links clicked, and the page you visited before navigating to Our
Services. For more information about Our use of cookies and other tracking
technologies, see the “Targeted Advertising and Analytics” section and the
“Cookies” sub-section of the “Your Privacy Rights and Choices” section below. 

We get information about you from other sources. We may collect information
about you from Our business partners or affiliates. We may also acquire
information from other sources to help Us maintain the accuracy of the
information We collect, personalize your experience with the Services, target
Our communications so that We can inform you of products and services or other
offers that may be of interest to you, measure ad quality and responses, and for
internal business analysis or other business purposes.



HOW TO REVIEW AND CHANGE YOUR PERSONAL INFORMATION

To change or remove any information, please contact Us through the application,
or at privacy@hingehealth.com.



USE OF INFORMATION

We may use the information that We collect from and about you for a variety of
business purposes, as noted below. We may combine personal and non-personal
information collected by Hinge Health about you, and may combine this
information with information provided by external sources, as well as
information collected offline, across other computers or devices that you may
use, and from third party sources.  

 * We use information to communicate with you. We may use information to answer
   your questions and comments, including providing you with information about
   this Policy or Our Terms and Conditions. We may also use information to
   provide you with customer service. We may also use your contact information
   to request permission to use information you have volunteered in other
   contexts. By using the Services you consent to and authorize Hinge Health and
   its affiliates to disclose your eligibility for and participation in the
   Services (i.e., that you meet the enrollment criteria for the Services and
   that you have elected at your own discretion to participate) among themselves
   and to others, such as: Hinge Health senior management and administrators,
   your personal Hinge Health coach (your “Hinge Coach”) and other users of
   Hinge Health’s Services. In particular, these entities may be able to access
   a range of information about you, such as your first and last name, picture,
   and participation in Hinge Health’s program. Moreover, based on Hinge
   Health’s deployment model, you may be placed into a group of users with
   similar characteristics who may be co-workers or acquaintances (your “Peer
   Group”) who will be able to view such information. Only information you
   explicitly consent to be visible to the peer group will be shared. By
   default, only your first name is shared, and you may choose to use a
   pseudonym instead of your real first name.

 * We use information so you can use Our products and Services. We may use
   information to process and fulfill orders, administer your account, including
   your assignment and enrollment in your Peer Group, allow your Hinge Coach or
   your care team to personalize your experience, and provide you with access to
   particular tools and services. We may use information to process your
   registration with Our Services so you can use Our features. 

 * We use information to improve Our products and Services. We may use
   information to make Our Services better, such as by responding to your
   inquiries and sending you administrative communications; obtaining your
   feedback on Our Sites and Our offerings; statistically analyzing user
   behavior and activity; using machine learning, artificial intelligence, or
   other similar technology to analyze and process your content and information;
   providing Our users with more relevant content; and conducting research and
   measurement activities.

 * We use information to personalize the Services. We may use information to
   personalize your experience with us, including saving preferences or
   settings. This may include customizing the content you see or making it
   easier for you to log into your account, sending you personalized emails or
   secure electronic messages pertaining to your health information, or
   contacting you about the products and services We offer. In order to
   personalize the Services, We may analyze your preferences, information, and
   habits.

 * We use information for marketing purposes. We provide you with information
   about new products and special offers or promotions which may include
   advertisements for Our products and services that are tailored to you. We may
   use information to run a sweepstakes or contest. We deliver content to you
   through various channels, such as email and social media platforms. If you
   wish to opt out of marketing emails, please see the “Your Privacy Rights and
   Choices” section below.

 * We use information to protect Our company and others. We use information to
   identify fraud, and secure Our Services and systems in an effort to protect
   you and Our other customers. 

 * We use information for other lawful purposes or as we may disclose to you.



TARGETED ADVERTISING AND ANALYTICS

We engage others to provide analytics, serve advertisements, and perform related
services across the web and in mobile apps. These entities may use cookies, web
beacons, software development kits (“SDKs”), device identifiers, and other
technologies to collect information about your use of Our Services and other
website and mobile apps, including your IP address, web browser, mobile network
information, pages viewed, time spent on pages or in mobile apps, links clicked,
and conversion information. This information allows Us to determine whether you
have visited the Sites previously and save and remember any preferences that may
have been set and statistically monitor how many people are using Our Sites and
for what purpose. This information is used to deliver advertising targeted to
your interests and to analyze and track data, determine the popularity of
certain content and better understand your activity. We may also make use of
“persistent” or “memory based” cookies, which remain on your computer’s hard
drive until you delete them. You have the ability to modify your browser to
either accept all cookies, notify you when a cookie is sent, or reject all
cookies, but it may not be possible to utilize Our Services if you reject all
cookies. Web beacons are small pieces of code (also called pixels) that are
embedded on the pages of websites and that can report your visit or use to a
third party. We use web beacons to collect automatic information about Our
visitors but not personal information. Hinge Health may use these tools for the
purposes of web analytics, marketing, and error management. You may modify your
browser to prevent web beacons from collecting automatic information about you.



DISCLOSURE OF INFORMATION

We may disclose information We collect from and about you as follows: 

We disclose information within Our family of companies. We may disclose
information with the Hinge Health family of companies, which includes all direct
and indirect subsidiaries and affiliates of parent company Hinge Health, Inc.
and any future related companies.

We disclose information with service providers and other third parties we work
with. We may disclose information with external companies who perform business,
technical, professional, or marketing related services for Us. This also
includes companies that help Us with fraud detection and Service operations. We
may disclose information with data analytics vendors or market research
companies. In some circumstances these entities may use your information for
their own purposes. This might include internal analytics.

We disclose information if We think We have to in order to comply with the law
or to protect ourselves. For example, We may disclose all categories of
information to respond to a court order or subpoena. We will disclose
information if a government agency or regulatory body requests it. This includes
U.S. and non-U.S. law enforcement or regulatory authorities.

We disclose aggregate or anonymous information. We may disclose aggregate,
anonymous, or de-identified information that cannot reasonably be used to
identify you or via scientific research papers regarding Our Services.

We disclose information as permitted by law and for other reasons We may
describe to you.

We will not disclose your personal information for any other purpose unless you
have authorized Us to do so. 

Disclosure of Information by You:

Through your use of the Services, you may choose to make certain elements of
your information, including PHI that you post and/or disclose in the course of
engaging with the Services, available to other participants and users. While We
take considerable efforts to protect your privacy, We cannot take and expressly
disclaim responsibility for whether and how other users, including your Peer
Group, will use or disclose information disclosed by you through the Services.
As discussed above, the Services provide you the ability to share personal
information, including regarding your medical condition and history to your Peer
Group. Any information you voluntarily choose to provide through the Services
may be visible to your Peer Group and Hinge Coach. As such, you should only
provide information you feel comfortable disclosing to other members of your
Peer Group and Hinge Coach.



TELEPHONE CONSUMER PROTECTION ACT

Hinge Health may provide you with notices, including those related to your
enrollment or use of the Services, including but not limited to by email, postal
mail, short message service (“SMS”), multimedia messaging service (“MMS”), text
message, or other reasonable means now known or hereinafter developed. Hinge
Health will provide notice and request consent to receiving text messages at the
point of collection for mobile phone numbers. By providing Hinge Health with
your telephone number, this gives Hinge Health consent to send you text messages
regarding your purchase(s), or for other non-telemarketing purposes, made by an
automatic telephone dialing system.

You understand that you may receive email as part of using the Services, and
while Hinge Health encrypts all email communications, your email server may not
guarantee encryption. If your email provider does not encrypt email, you accept
the risk that some PHI could be acquired by someone else.

You understand that you may receive text messages (SMS) as part of using the
Services, such as a reminder about an upcoming appointment or to participate in
Hinge Health services. SMS messages are encrypted by Hinge Health in transit to
your cell phone provider, but cell providers do not guarantee encryption of SMS
messages that are stored on your behalf. By using the Services you accept the
risk that some PHI could be intercepted by someone else targeting your SMS
communications.



YOUR PRIVACY RIGHTS AND CHOICES

Access, correction, deletion. Depending on where you reside, you have the right
to (1) request to know more about and access the personal information We
collect, use, and disclose about you, (2) request deletion of your personal
information, and (3) request correction of inaccurate personal information. To
request access, correction, or deletion of your personal information, please
follow the prompts here or call Our toll-free number at (855) 902 2777. We may
verify your request by asking you to provide information related to your recent
interactions with Us, such as your name, email address, or phone number. If We
deny your request, you may appeal Our decision by contacting Us at
legal@hingehealth.com. If you have concerns about the results of an appeal, you
may contact the Attorney General in the state where you reside.

Opting out of targeted advertising, sharing, and sales. As described in the
“Targeted Advertising and Analytics” section above, We process personal
information to understand and improve your experience with Our Services. Some of
these activities may be considered “sales” or “sharing” of your personal
information or “targeted advertising” under certain laws. Depending on where you
reside, you may have the right to opt out of targeted advertising, sharing, and
sales of your personal information. You can do so by navigating to the “Your
Privacy Choices” link at the bottom of this page or by visiting Our Sites with a
legally-recognized opt-out preference signal enabled, such as the Global Privacy
Control. Please note that, depending on which opt-out preference signal you use
and whether you are logged into your account with Us, Our processing of the
signal may be limited to the specific browser or device that you are using. You
may need to renew your opt-out if you use a different browser or device to
access Our Services.

Nondiscrimination. We will not discriminate against you if you exercise your
privacy rights.

Cookies. Most web browsers are set to accept cookies by default. If you prefer,
you can usually adjust your browser settings to remove or reject browser
cookies. Please note that removing or rejecting cookies could affect the
availability and functionality of Our Sites. 

Communication preferences. You may opt out of receiving promotional
communications from Us by following the instructions presented at the time you
sign up for them, as well as by following the instructions in those
communications. If you opt out, We may still send you non-promotional
communications, such as those about your account, relationship with Us, or Our
ongoing business relations.



HOW WE PROTECT INFORMATION ONLINE

We exercise great care to protect your personal information through various
administrative, technical and physical safeguards. This includes, among other
things, using industry standard techniques such as firewalls, encryption, and
intrusion detection for information stored on Our systems. However, while We
strive to protect your personal information, We cannot ensure or warrant the
security of any information you transmit to Us or receive from Us while that
information is in transit. This is especially true for information you transmit
to Us via email since We have no way of protecting that information until it
reaches Us since email does not have the security features that are built into
Our Sites.

In addition, We limit Our employees’ and contractors’ access to personal
information. Only those employees and contractors with a business reason to know
have access to this information, and then may only access or use the minimum
necessary for the task at hand. We educate Our employees about the importance of
maintaining confidentiality of user information.

We also periodically review Our security arrangements and safeguards.



HOW CAN YOU HELP PROTECT YOUR INFORMATION

If you are using a Hinge Health website or mobile application for which you
registered and choose a password, We recommend that you do not share your
password to anyone. Do not store extraneous personal information on Hinge Health
provided devices, as We cannot protect the safety and security of devices in
your personal possession, and keep the device password protected. We will never
ask you for your password in an unsolicited phone call or in an unsolicited
email. Always remember to sign out of the Hinge Health website and close your
browser window when you have finished using the Services. This is to ensure that
others cannot access your personal information and correspondence to Us if
others have access to your computer or mobile device. If you are using a device
or other hardware provided by Hinge Health, such as a tablet computer, you are
responsible for maintaining the security of any such device; if you lose any
hardware We provided to you, you are fully responsible for any such lost device,
including loss, breach, or misuse of any data contained on or within the
hardware. We will support the security of your tablet computer only for so long
as you participate in the Services, and any security We provide will not apply
to any uses of the tablet computer unrelated to the Service. 



CHILDREN

The Hinge Health Sites and Services are not designed to be used by or intended
to attract children under the age of 13. Individuals who We actually know are
under the age of 13 will not be permitted to use the Hinge Health Sites and
Services and We will not collect their personal information. We do not share the
personal information of consumers we know to be less than 16 years of age,
unless we receive affirmative authorization (the “Right to Opt In”) from the
minor who is between 13 and 16 years of age. If you are a parent or guardian and
you are aware that your child who is under the age of 13 has provided Us with
identifiable personal data, please contact Us. If We become aware that We have
inadvertently collected data from children under the age of 13 without
verification of parental consent, We will timely remove that information from
Our servers to the extent permissible by law.



LINKS TO OTHER WEBSITES

We want to provide website visitors valuable information, services, and
products. Featured programs and other Hinge Health website content may link Our
users to third-party websites. Hinge Health does not control and is not
responsible for privacy or security practices of any third party websites or the
information that is collected, stored, or used by those sites, so please read
each site’s privacy policy carefully.  



DO NOT TRACK

Do Not Track is an optional setting that enables you to express your preferences
regarding the collection of information about your online activities over time
and across third-party websites. Your browser sends Do Not Track signals to the
websites you visit expressing your preference not to be tracked. However,
because there is no industry-standard approach to responding to Do Not Track
signals, We do not process or respond to Do Not Track signals.



HOW LONG DO WE RETAIN YOUR INFORMATION

We will retain your personal information for as long as is necessary for the
purposes set out in this Policy unless a longer period is required under
applicable law or is needed to resolve disputes or protect Our legal rights. For
example, where We are processing personal information based on contract
requirements, We generally will retain the information for the duration of the
contract plus some additional limited period of time that is necessary to comply
with law or that represents the statute of limitations for legal claims that
could arise from the contractual relationship. PHI will be retained and
protected as required by HIPAA, applicable federal and state law and any
applicable contractual and insurance requirements. 



EMPLOYMENT INFORMATION

This Privacy Policy does not apply to any collection or utilization of
employment-related information. If you are a current or former job applicant,
employee, owner, director, officer, or contractor of Hinge Health, Inc. or any
of its affiliates please contact legal@hingehealth.com for more information.



UPDATES

As We continually update and improve Our Services, We may periodically make
changes to this Privacy Policy. Or, We may modify this Privacy Policy to reflect
new changes in laws or regulations. Accordingly, please check back and review
this Privacy Policy periodically.



ADDITIONAL DISCLOSURES AND NOTICES AT COLLECTION FOR RESIDENTS OF CALIFORNIA

If you are a resident of California, California law requires Us to disclose the
following additional information with respect to Our collection, use, and
disclosure of personal information. If you reside in California, this section
applies to you and describes our data practices today and in the preceding 12
months. Please note that the California Consumer Privacy Act (“CCPA”), as
amended by the California Privacy Rights Act ("CPRA"), does not govern medical
information or PHI that is collected by a covered entity or business associate
that is governed by HIPAA.

We collect the following categories of personal information: identifiers,
demographic information, commercial information, internet or other electronic
network activity information, audio and visual data, and inferences. For details
about the precise data points We collect and the sources of such collection,
please see the “Information We Collect” section above. 

We collect personal information for the business and commercial purposes
described in the “Use of Information” section above. 

We disclose personal information for the business and commercial purposes
described in the “Disclosure of Information” section above. Specifically, we
have disclosed the following categories of personal information to the following
categories of recipients:

Categories of Personal Information

Categories of Recipients

Identifiers

Affiliates and subsidiaries, fraud prevention partners, credit-related entities,
data analytics providers, marketing partners, payment and financing processors,
fulfillment partners, customer support partners, Internet service providers,
operating systems and platforms, customer feedback platforms, and cloud service
providers.

Demographic information

Affiliates and subsidiaries, fraud prevention partners, credit-related entities,
data analytics providers, marketing partners, payment and financing processors,
fulfillment partners, customer support partners, Internet service providers,
operating systems and platforms, customer feedback platforms, and cloud service
providers.

Commercial information

Affiliates and subsidiaries, fraud prevention partners, credit-related entities,
data analytics providers, marketing partners, payment and financing processors,
fulfillment partners, customer support partners, Internet service providers,
operating systems and platforms, customer feedback platforms, and cloud service
providers.

Internet or other electronic network activity information

Affiliates and subsidiaries, fraud prevention partners, credit-related entities,
data analytics providers, marketing partners, payment and financing processors,
fulfillment partners, customer support partners, Internet service providers,
operating systems and platforms, customer feedback platforms, and cloud service
providers.

Audio and visual data

Affiliates and subsidiaries, fraud prevention partners, credit-related entities,
data analytics providers, marketing partners, payment and financing processors,
fulfillment partners, customer support partners, Internet service providers,
operating systems and platforms, customer feedback platforms, and cloud service
providers.

Inferences

Advertising and marketing networks, data analytics providers.

We retain personal information for as long as necessary to carry out the
purposes for which We originally collected it and for other purposes described
in this privacy policy.

We do not use or disclose sensitive personal information for the purpose of
inferring characteristics about you. 

Some of our advertising and analytics activities may constitute “sharing” or
“selling” under California law. In order to advertise our products to you and
better understand, improve, and personalize our interactions with you, we share
and sell the following categories of personal information to the following
categories of third parties:

Categories of Personal Information

Categories of Third Parties

Identifiers

Advertising and marketing networks.

Commercial information

Advertising and marketing networks.

Internet or other electronic network activity information

Advertising and marketing networks.

We do not knowingly sell or share personal information about consumers under the
age of 16.

You have the right to opt out of sharing and sales at any time by navigating to
the “Your Privacy Choices” link at the bottom of this page or by visiting Our
Services with a legally-recognized opt-out preference signal enabled, such as
the Global Privacy Control. Please see the “Your Privacy Rights and Choices”
section above for more information about your privacy rights and how to exercise
them. 

If you are submitting a rights request as an authorized agent, you are required
to submit proof of your authorization to make the request, such as a valid power
of attorney or proof that you have signed permission from the individual who is
the subject of the request. Please do not provide any sensitive personal
information in connection with the request, such as a driver's license or other
government-issued ID. In some cases, We may be required to contact the
individual who is the subject of the request to verify his or her own identity
or confirm you have permission to submit this request. If you are an authorized
agent seeking to make a request, please contact Us at (855) 902 2777 or by
filling out this form.

Last updated December 27, 2023

Website: www.hingehealth.com

Email: privacy@hingehealth.com

Toll-free telephone number: 1-855-902-2777

Postal Address: Hinge Health Attn: Compliance 455 Market Street, Suite 700 San
Francisco, CA 94105

 * For Individuals

 * For Organizations
   For Employers For Health PlansFor Consultants

 * Our Approach
   Member experiencePrecision motion technologyEnso for pain
   reliefHingeConnectWomen's pelvic healthHouse calls

 * Resource Center
   ArticlesCase studiesWebinarseBooksClinical studiesMovement Conference

 * About
   About usOur medical expertsDiversity, equity,
   inclusionCareersNewsroomEditorial policy

Hinge Health


MEMBER SUPPORT

help@hingehealth.com
(855) 902-2777
455 Market Street, Suite 700 | San Francisco, CA 94105
© 2024 Hinge Health, Inc. All Rights Reserved.
 * Privacy Policy
 * Terms of Use
 * HIPAA Notice
 * California Notice at Collection
 * Personnel and Candidate Privacy Policy
 * Your Privacy Choices

Hinge Health


MEMBER SUPPORT

help@hingehealth.com
(855) 902-2777

We use cookies to enhance and personalize user experience of our website. By
continuing to use this site, you are agreeing to our use of cookies.Privacy
Policy
Customize Cookie Settings Accept Cookies


Your Opt Out Preference Signal is Honored


OPT OUT OF SALES, SHARING, AND TARGETED ADVERTISING

We and our advertising partners use cookies and other tracking technologies so
we can, among other things, show you ads promoting Hinge Health on other sites
and services. These activities may be considered “sales,” “sharing,” or
“targeted advertising” under certain privacy laws. You can opt out of having
your personal information used or disclosed for these purposes via cookies and
similar technologies on our site(s) by sliding the toggle below to “off” and
then clicking the “Confirm Choices” button, or by visiting our site(s) with a
legally-recognized opt-out preference signal, such as the Global Privacy Control
(“GPC”). Please note that if you use the toggle below, you will need to renew
your opt-out choice if you visit our site(s) from another device or browser, or
if you clear your cookies. We also disclose certain information to our
advertising or other partners, such as your email address, for marketing and
advertising purposes. In some states, such non cookie-based disclosures may be
considered “sales,” “sharing,” or “targeted advertising.” You may opt out of
such disclosures associated with your email address, by contacting us at
privacy@hingehealth.com and providing the following information: First Name,
Last Name, Email Address. For more information about our privacy practices,
please see our Privacy Policy.
Allow All


MANAGE CONSENT PREFERENCES

STRICTLY NECESSARY COOKIES

Always Active

These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.

PERFORMANCE COOKIES

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.

FUNCTIONAL COOKIES

Functional Cookies

These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages. If you do not allow these cookies then some
or all of these services may not function properly.

TARGETING COOKIES

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.

Back Button


COOKIE LIST



Search Icon
Filter Icon

Clear
checkbox label label
Apply Cancel
Consent Leg.Interest
checkbox label label
checkbox label label
checkbox label label

Reject All Confirm My Choices