www.microsoft.com Open in urlscan Pro
2a02:26f0:1700:19f::356e  Public Scan

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MULTIPLE WAYS TO PAY AT MICROSOFT STORE

Whether you're making one of life's bigger buys or shopping for something small,
we'll help you find a plan that works for you.



CHOOSE PAYPAL PAY LATER AT CHECKOUT. ELIGIBILITY VARIES BY STATE.

Learn more


CHOOSE CITIZENS PAY® AT CHECKOUT TO APPLY FOR A LINE OF CREDIT.

Learn more







MICROSOFT SURFACE

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Save up to $200.00


SURFACE PRO, COPILOT+ PC

From $999.99

From $999.99

Surface Pro, 11th Edition. Exceptional performance, all-day battery life,¹ and
new...Select Surface Pro, Copilot+ PC for more information.

Save up to $200.00


SURFACE LAPTOP, COPILOT+ PC

From $999.99

From $999.99

Surface Laptop, 7th Edition. Tackle demanding workloads with powerful
performance...Select Surface Laptop, Copilot+ PC for more information.

Save up to $50.00


SURFACE LAPTOP GO 3

Originally From $799.99 now From $749.99

From $799.99 $749.99

At just under 2.5 lb and with up to 15 hours of battery,² Surface Laptop Go 3
features...Select Surface Laptop Go 3 for more information.

Save up to $300.00


SURFACE LAPTOP STUDIO 2

From $1,999.99

From $1,999.99

Over twice the computing power makes this device the most powerful Surface
yet...Select Surface Laptop Studio 2 for more information.


SURFACE STUDIO 2+

$4,499.99

$4,499.99

Elevate your creativity with the most versatile all-in-one that gives you a
large...Select Surface Studio 2+ for more information.

Save up to $259.80


SURFACE PRO, COPILOT+ PC (11TH EDITION), ESSENTIALS BUNDLE

Originally From $1,218.98 now From $1,189.18

From $1,218.98 $1,189.18

Get the most out of your day with this bundle featuring Surface Pro (11th
Edition...Select Surface Pro, Copilot+ PC (11th Edition), Essentials Bundle for
more information.

Save up to $259.80


SURFACE LAPTOP, COPILOT+ PC (7TH EDITION) ESSENTIALS BUNDLE

Originally From $1,218.98 now From $1,189.18

From $1,218.98 $1,189.18

Get the most out of your day with this bundle featuring Surface Laptop (7th
Edition...Select Surface Laptop, Copilot+ PC (7th Edition) Essentials Bundle for
more information.

Save up to $97.80


SURFACE LAPTOP GO 3 ESSENTIALS BUNDLE

Originally From $998.98 now From $923.18

From $998.98 $923.18

Get it all done with this bundle featuring Surface Laptop Go 3, Microsoft 365,
and...Select Surface Laptop Go 3 Essentials Bundle for more information.


SURFACE LAPTOP, COPILOT+ PC (CERTIFIED REFURBISHED)

From $1,080.00

From $1,080.00

Surface Laptop, 7th Edition. Tackle demanding workloads with powerful
performance...Select Surface Laptop, Copilot+ PC (Certified Refurbished) for
more information.

Save up to $379.80


SURFACE LAPTOP STUDIO 2 ESSENTIALS BUNDLE

Originally From $2,318.98 now From $2,269.18

From $2,318.98 $2,269.18

Get the versatility to create and the power to perform with this bundle
featuring...Select Surface Laptop Studio 2 Essentials Bundle for more
information.

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FREQUENTLY ASKED QUESTIONS

Expand all | Collapse all


 * WHAT ARE THE AVAILABLE FLEXIBLE PAYMENT OPTIONS?
   
   PayPal Pay Later options enable customers to buy now and pay later.
   
   Citizens Pay offers financing, a traditional form of credit. Financing with
   Citizens Pay allows you to spread the cost of your purchase over 12 or 18
   months and requires a hard credit check at application for final approval,
   which may affect your credit.


 * DOES MICROSOFT PROVIDE THE FINANCING?
   
   Microsoft does not extend credit and does not determine credit terms or
   eligibility.
   Citizens Pay Line of Credit Account is offered by Citizens Bank, N.A., and
   serviced by Citizens Bank. Citizens Bank determines terms and qualifications
   for credit.


 * WHAT PRODUCTS ARE EXCLUDED FROM PURCHASING WITH THESE PAYMENT METHODS?
   
   Recurring subscriptions, one time purchase prepaid subscriptions, gift cards,
   and pre-orders are excluded from PayPal Pay Later options and Citizens Pay
   Line of Credit financing. For pre-orders, please use a standard credit card
   to ensure that you are charged only when your order ships.


 * WHAT IS CITIZENS PAY LINE OF CREDIT?
   
   A Citizens Pay Line of Credit lets approved customers make purchases at
   Microsoft Store for a low monthly price and no upfront cost.^ A Citizens Pay
   Line of Credit offers you a fixed interest rate of 0% APR for up to 18
   months.^ You will receive a statement each month. Citizens Pay recommends
   setting up automatic payments to ensure that your bill is paid on time. This
   payment method offers $0 down and no interest or fees when you pay on time.


 * IS THERE A MINIMUM SPEND REQUIRED TO TAKE ADVANTAGE OF A CITIZENS PAY LINE OF
   CREDIT?
   
   Yes, you must have a minimum initial purchase of $900 of qualifying products
   in your cart before taxes and shipping to apply for pre-approval. Only
   recurring subscriptions, gift cards, and pre-orders do not qualify.


 * WHY DON'T I SEE CITIZENS PAY AS AN OPTION IN THE DROP-DOWN MENU UNDER
   'PAYMENT OPTIONS' AT CHECKOUT?
   
   You must have a minimum of $900 in qualifying products in your cart pre-tax
   and shipping before you are eligible to apply for qualification for a
   Citizens Pay Line of Credit. Once you have filled your cart with qualifying
   items totaling a minimum of $900 before taxes and shipping, go to checkout
   and sign into your Microsoft Account. Select ‘payment type’ and in the
   drop-down menu, choose ‘Citizen’s Pay.’ Fill out the form completely and then
   submit your application. If you are approved, you will be informed that you
   have a revolving line of credit available to use at checkout.


 * ARE THERE ANY FEES ASSOCIATED WITH CITIZENS PAY LINE OF CREDIT?
   
   A Citizens Pay Line of Credit for Microsoft Store has no application fees and
   no interest or fees when you pay on time. However, late payments may be
   reported to the credit bureaus. For more information regarding fees assessed
   for late payment, please review Citizens Pay Line of Credit Terms &
   Conditions.


 * WILL SUBMITTING AN APPLICATION TO CHECK MY ELIGIBILITY OR PRE-QUALIFY FOR A
   CITIZEN PAY LINE OF CREDIT BE REFLECTED ON MY CREDIT REPORT?
   
   When you submit an application to Citizens Pay, Citizens Pay first checks
   eligibility using a soft credit check, which will not impact your credit
   report or score. If you qualify in the pre-approval process, at that time,
   Citizens Pay will do a hard credit check at application, which may impact
   your credit score.


 * AT WHAT POINT IN THE PURCHASE PROCESS WILL MY CREDIT REPORT BE IMPACTED BY AN
   APPLICATION FOR A CITIZENS PAY LINE OF CREDIT?
   
   Your credit report will be impacted after you are qualified in the
   pre-approval process.


 * WHO DO I CONTACT WITH ADDITIONAL QUESTIONS ABOUT MY CITIZENS PAY LINE OF
   CREDIT?
   
   For any questions about your Citizens Pay Line of Credit, please use this
   Citizens Pay online service or contact Citizens Pay representatives at
   1-877-405-2344 during these hours: 8 am to 12 am Eastern Time Monday through
   Friday, and 9 am to 9 pm Saturday and Sunday.


 * WHO DO I CONTACT AT MICROSOFT WITH QUESTIONS ABOUT STORE PURCHASES?
   
   Microsoft Store is here to answer your questions or address any concerns you
   may have about the products or services you purchase from us. Please contact
   us at 1-877-696-7786 to speak with our customer service team.


 * WHAT FINANCING OPTIONS DO YOU HAVE FOR SMALL BUSINESSES? CAN I PAY OVER TIME?
   
   Apply for 0% APR financing on Surface for Business devices and
   accessories. Pay the way you want, spread your payments over 18, 24, 30, or
   36 months. Learn more about 0% interest monthly payment options that bolster
   every budget here.


 * CAN I PURCHASE FOR MY SMALL BUSINESS AND PAY USING OTHER FLEXIBLE PAYMENT
   OPTIONS?
   
   If you prefer to purchase as a business, learn more about Surface All Access
   for Business devices and accessories and apply here. Spread payments over 18,
   24, 30 and 36 months at 0% APR financing.

WHY BUY FROM MICROSOFT STORE

We offer free shipping, free returns, and cash for eligible used devices, as
well as multiple ways to pay. Plus, if we lower our price on a physical product
within 60 days from delivery, we’ll honor a one-time price adjustment.
Learn about these benefits


MULTIPLE WAYS TO PAY

Microsoft Store and partners are bringing you new ways to pay at checkout.
They’re simple, safer options to get what you want when you want.
Learn about multiple ways to pay


60-DAY PRICE PROTECTION

Buy now, enjoy price protection for 60 days from your delivery date. If we drop
the price of a physical product or you find it lower at an eligible retailer,
contact us and we’ll honor a one-time price adjustment. Exclusions apply.
Learn about price protection


GET CASH FOR YOUR USED DEVICE

Trade in any eligible device—laptop, tablet, phone, or game console—from a
variety of brands and get cash back.
Learn about trade-ins


FREE 2-3 DAY SHIPPING AND 60-DAY RETURNS

Get free 2-3 day shipping with no minimum purchase. Plus, enjoy 60-day returns
on almost any physical product.
Learn more about shipping Learn more about returns
 * Flexible payments: With approval of Citizens Pay Line of Credit at 0% APR and
   12- or 18-month term. Subject to individual credit approval. See the Citizens
   Pay Line of Credit Agreement for full terms and conditions. Citizens Pay Line
   of Credit Account offered by Citizens Bank, N.A.
 * Price protection: Microsoft Store Price Adjustment: Valid on purchases
   of qualifying new or refurbished consumer and commercial physical products
   made at Microsoft Store and Microsoft Experience Centers in select markets
   for 60 days from the date product is received. Eligible Retailer Price
   Adjustment: Valid on purchases of qualifying new consumer physical products
   from Microsoft Store and Microsoft Experience Centers in select markets for
   60 days from the date product is received. Excludes commercial and
   refurbished products. An Eligible Retailer Price Adjustment cannot be
   requested at time of purchase. Microsoft reserves the right to verify an
   eligible retailer’s advertised price and availability of the product. The
   product sold by the eligible retailer must be identical to the product sold
   by Microsoft and must be in stock for purchase at the eligible retailer at
   the reduced price. Exclusions apply. Both price adjustments: Price Adjustment
   must be requested within 60 days after the customer receives the product and
   cannot be completed at time of purchase. Customer is eligible only if the
   product is in stock for purchase at Microsoft Store or a Microsoft Experience
   Center. Customer must contact Microsoft to request the adjustment. For
   purchases from Microsoft Store, contact Microsoft Store Sales and Support
   with your Microsoft Account information and any other information requested
   by a representative. For purchases from a Microsoft Experience Center, you
   must return to the location with your receipt. Limit 1 price adjustment total
   per product. Excludes Surface Hub, HoloLens, and Windows DevKit.
   See Microsoft Store Price Protection for full terms and full list of eligible
   retailers.
 * Returns: Available with eligible physical products purchased from Microsoft
   Store online and Microsoft Experience Centers in select markets. Return
   process must be started within 60 days after customer receives the product.
   Limit 5 product returns per eligible customer purchase. Excludes Surface Hub,
   HoloLens, and Windows DevKit. Applicable return policy applies. For purchases
   made at Microsoft Store, see applicable Microsoft Terms of Sale for more
   information. For purchases made at a Microsoft Experience Center, see receipt
   for more information. Microsoft reserves the right to modify or discontinue
   offers at any time.
 * Trade-in: Available only through the Microsoft Store online in the United
   States (including Puerto Rico). Offer valid for reimbursements after trade in
   of qualifying devices (PC, laptop, mobile phone, tablet, video game console).
   Recycled devices are not eligible for cash back. To be eligible for trade in,
   you must own the qualifying device, device must power on, battery must hold
   charge and not be required to be plugged in to operate, and be in fully
   functional, working condition without broken/missing components, cracked
   display/housing, liquid damage, modification(s) or have device warranty seal
   broken. Device cannot be password protected, and must include original
   chargers/accessories, and must contain hard drive. Customer must mail in the
   qualifying trade-in device to be eligible for the reimbursements. All
   trade-ins are final. Cannot be transferred or otherwise redeemed for cash or
   gift cards, or credit towards other devices or products. May not be combined
   with other offers. Microsoft reserves the right to modify or discontinue
   offers at any time. Other exclusions and limits may apply.
 * Microsoft reserves the right to modify or discontinue offers at any time.



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