rstartec.com Open in urlscan Pro
172.67.128.83  Public Scan

Form analysis
1 forms found in the DOM

POST https://rstartec.com/wp-json/ws-form/v1/submit

<form action="https://rstartec.com/wp-json/ws-form/v1/submit" class="wsf-form wsf-form-canvas" id="ws-form-1" data-id="40" data-instance-id="1" method="POST"></form>

Text Content

 * SERVICES
   * Generative AI
     * Generative AI
     * Chatbots & AI Solutions
     * Google CCAI
   * Customer Experience
     * Salesforce Sales Cloud
     * Salesforce Service Cloud
     * Salesforce Managed Services
     * Salesforce Manufacturing
     * Omnichannel CX
     * Engagement Platforms
     * eCommerce Solution
   * Integration
     * API Management
     * Microservices
     * Data & Cloud Integration
     * Enterprise Integration
   * Automation
     * DevOps Adoption
     * Infrastructure Automation
     * IT Managed Services
     * Custom App Development
     * RPA
 * INDUSTRIES
   * Energy & Utilities
   * Manufacturing
   * Construction
   * Other Industries
 * RESOURCES
   * Blog
   * Case Studies
   * Whitepapers
   * Webinars
 * ABOUT
   * Who We Are
   * Advisory Council
   * Careers
   * Partners
   * Events
   * News
 * CONTACT


X

BECOME AN ALL-STAR

Become a Rock Star with rSTAR


GOOGLE CUSTOMER CARE AI: RETAIL & CPG EDGE WITH RSTAR

Gain a Competitive Edge with Google Customer Care AI Implemented


WITH RSTAR RETAIL & CPG ACCELERATOR

Enhance CX Through Seamless CRM Integration, Pre-Built Retail & CPG Workflows,
and Advanced Analytics.
Schedule A Call



Retailers can enhance the customer experience with prompt responses and faster
ticket resolution. Soft drink companies can rapidly adapt products to market
tastes. Food and beverage retailers can assess local tastes and create products
for specific markets. According to Deloitte, these are just some of the ways in
which retail and CPG companies will adapt in the next few years to the shift
from mass marketing to micro marketing.

AI enables CPGS to offer such personalization at unprecedented levels. It is
estimated that the “adoption of Generative AI by CPG companies could lead to a
reduction in operational costs by up to 20%” while helping CPGs remain at the
cutting-edge of the mass to micro marketing trend.


GOOGLE CCAI

Seamless Customer Interaction Management

The Google CCAI Platform, a Contact Center as a Service (CCaaS) on Google Cloud,
integrates CCAI products for seamless customer interaction management alongside
CRMs. It facilitates routing across channels, with AI-driven capabilities like
Virtual Agent and Agent Assist, while offering smart device features and robust
reporting.




BENEFITS OF GOOGLE CCAI INCLUDE

 * Unified customer journey management.
 * AI-driven queuing and routing.
 * Seamless integration with CRMs.
 * Enhanced agent performance reporting.
 * Streamlined deployment.
 * Modern APIs optimized for mobile.

Maximize your investment in AI with rSTAR GenAI Accelerator.
Our GenAI Accelerator is built on Google CCAI and offers fast, streamlined
integration into your CRM and service platforms, prebuilt workflows for retail
and CPG, and advanced analytics that make insights a breeze!


BENEFITS OF GOOGLE CCAI INCLUDE

 * Unified customer journey management.
 * AI-driven queuing and routing.
 * Seamless integration with CRMs.
 * Enhanced agent performance reporting.
 * Streamlined deployment.
 * Modern APIs optimized for mobile.

Maximize your investment in AI with rSTAR GenAI Accelerator.
Our GenAI Accelerator is built on Google CCAI and offers fast, streamlined
integration into your CRM and service platforms, prebuilt workflows for retail
and CPG, and advanced analytics that make insights a breeze!

Learn more about rSTAR Retail & CPG Accelerator and schedule a discovery session
to start on the way to a 6–8-week pilot that will help you get more insights,
analytics, and ROI from your CRM and Google CCAI.

Schedule A Call



THE RSTAR ACCELERATOR ADVANTAGE FOR RETAIL & CPG


GOOGLE CCAI WITH RSTAR ACCELERATOR


Accelerator from rSTAR integrates Google CCAI and CRM platforms faster and
easier, providing one 360-degree customer view and incredible insights.



Built with retail in, mind including prebuilt workflows and typical customer
contact conversations.



Connects Google CCAI quickly to common CRMs and service platforms with minimal
customization.



Domain expertise from rSTAR – our clients include Fortune-level manufacturers,
retail and CPG like Samsung, Dollar Tree, Emerson, OmniMax, Motorola, and more.






IMPLEMENT YOUR GOOGLE CCAI PILOT IN JUST 6-8 WEEKS




IMPLEMENT YOUR GOOGLE CCAI PILOT IN JUST 6-8 WEEKS


IDENTIFY FOLLOW UPS & ACT QUICKLY ON CONTACT CENTER DATA

Google Insights provides contact center interaction data to address compliance
issues, spot business trends, or improve service.
 * Increase the value of data and analytics
 * Enhance compliance
 * Boost analyst productivity


Not Ready for the Big GenAI Step? Try Google Insights

Google Insights is like an automated top-level analyst for your contact center
data that works with Google CCAI. It highlights important moments in contact
center interactions like when customers demand a supervisor or voice a
complaint. It even scores words with sentiment analysis to help you monitor and
improve compliance and responses.

It’s a must for high-volume contact centers processing millions of calls and
expedites call analysis like nothing you’ve seen before.

rSTAR’s Google Customer Care AI Accelerator


EASIER, FASTER, BETTER CRM INTEGRATION


 * Integrates easily with your existing CRM or service platform (we’re
   Salesforce Partners with 20 years of systems integration experience!)
 * Utilizes pre-built workflows to enhance the customer journey: order
   processing, order inquires, refunds, and many others common to your industry.
 * Provides a complete window on all customer activities through your CRM or
   service platform dashboard.
 * Improves CX through advanced analytics on sentiment analysis, CX scoring, and
   more.
 * Reduces human mistakes from manual entry of call notes into the CRM or
   service system.
 * Modern APIs optimized for mobile.


“rSTAR has helped us save costs and significantly improve productivity… Taking
infrastructure automation and management down to minutes instead of days or
weeks.” – Fortune 100 IT Director.
Schedule Discovery Call for Your Personalized Pilot.
We’d love to demonstrate to you the power of Customer Care AI from Google and
rSTAR. Let’s schedule a quick 30-minute call to understand where our CX solution
can help you the most and how we can get you started.



Book a Demo
Contact Us


LET’S START A CONVERSATION

Ready to become into an all-star? The first step is to schedule an initial
discovery, in which we’ll get to know you, your practice, and goals.


DON'T HAVE TIME TO FILL FORMS?
JUST GIVE US A CALL TO FIX AN APPOINTMENT NOW

+1 3187128480


 * 770 Pasquinelli Drive Suite 424
   Westmont, IL 60559
 * [email protected]
 * +1 3187128480

FOLLOW US

Linkedin Youtube

FOCUS AREAS

 * Customer Experience
 * Integration
 * Automation

 * Customer Experience
 * Integration
 * Automation

CORE INDUSTRIES

 * Energy & Utilities
 * Manufacturing
 * Construction & Engineering

 * Energy & Utilities
 * Manufacturing
 * Construction & Engineering

SUCCESS STORIES

 * OmniMax Engagement Portal
 * Exelon Call Center AI
 * Walsh ERP Modernization

 * OmniMax Engagement Portal
 * Exelon Call Center AI
 * Walsh ERP Modernization

ABOUT US

 * Who We Are
 * Careers
 * Partners
 * News

 * Who We Are
 * Careers
 * Partners
 * News



FOCUS AREAS

 * Customer Experience
 * Integration
 * Automation

 * Customer Experience
 * Integration
 * Automation

CORE INDUSTRIES

 * Energy & Utilities
 * Manufacturing
 * Construction & Engineering

 * Energy & Utilities
 * Manufacturing
 * Construction & Engineering

SUCCESS STORIES

 * OmniMax Engagement Portal
 * Exelon Call Center AI
 * Walsh ERP Modernization

 * OmniMax Engagement Portal
 * Exelon Call Center AI
 * Walsh ERP Modernization

 * 770 Pasquinelli Drive Suite 424
   Westmont, IL 60559
 * [email protected]
 * +1 3187128480

FOLLOW US

Linkedin Twitter Youtube

FOCUS AREAS

 * Customer Experience
 * Integration
 * Automation

 * Customer Experience
 * Integration
 * Automation

CORE INDUSTRIES

 * Energy & Utilities
 * Manufacturing
 * Construction & Engineering

 * Energy & Utilities
 * Manufacturing
 * Construction & Engineering

 * 770 Pasquinelli Drive Suite 424
   Westmont, IL 60559
 * [email protected]
 * +1 3187128480

FOLLOW US

Linkedin Twitter Youtube

 * © Copyright 2024 by rSTAR Technologies
 * Terms Of Use
 * Privacy Statement
 * Cloud Apps Privacy Policy


RSTAR’S LICENSING AND PERMITTING SOLUTION ACCELERATOR

Introducing rSTAR’s licensing and permitting solution accelerator, an easy way
for state and local municipalities to streamline their entire licensing and
permitting application process for both staff and constituents. Leveraging the
power of the Oracle Cloud Platform, rSTAR’s licensing and permitting solution
accelerator allows budget-minded municipalities to do more with less cost all
while improving constituent satisfaction. rSTAR’s licensing and permitting
solution accelerator, integrate seamlessly into your current ERP and CRM to
provide a solution that is transparent and easy to use, giving municipal
employees full control over the entire licensing and permitting process in one
central location. Staff have the ability to track and manage permit
applications, add new license types, configure permit details, and even set
rates and renewal dates with one easy-to-use application. With a straightforward
web and mobile interface, citizens can renew or purchase new licenses, track
orders, and get answers to frequently asked questions anytime, anywhere, freeing
up staff, improving efficiency and reducing errors, saving you time and money.
Available in the Oracle Cloud Marketplace, see how rSTAR’s licensing and
permitting solution accelerator empowers your staff and constituents. Contact
rSTAR to get started today.