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 * Who We Are
   * Our Team
   * In the Community
   * Diversity, Equity, and Inclusion
   * Case Studies
   * Client Testimonials
 * What We Do
   * Strategy & Planning
   * Implementation
     * Salesforce
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     * Blackbaud
   * Change Management
     * Change Management Workshops and Coaching
 * Who We Serve
   * Nonprofits
   * Higher Education
 * Resources
   * Blog
   * Webinars
   * Guides
 * Careers








IMPROVE YOUR RELATIONSHIP WITH YOUR CONSTITUENTS AND YOUR TECHNOLOGY.

With over 25 years working on solutions from Salesforce, Microsoft, and
Blackbaud we can help you make the most of your data to accomplish your mission
more effectively.

Learn More


CHANGE IS EASIER WHEN YOU CAN SEE WHERE YOU’RE GOING.

Implementing a CRM ecosystem can be overwhelming. Heller offers the change
management services and support to help you successfully reach your goals with
clarity and ease.

Learn More


NONPROFITS ARE UNIQUE. YOUR CRM NEEDS TO BE, TOO.

The unique needs and goals of nonprofits require an equally unique CRM ecosystem
to help achieve your objectives.

Learn More


THE NONPROFIT'S 2022 GUIDE TO DIGITAL TRANSFORMATION

Our new guide explains how to align technology, people, processes and data.

Download Today


AT HELLER, WE PARTNER WITH NONPROFIT ORGANIZATIONS AND HIGHER EDUCATION
INSTITUTIONS TO HELP THEM UNLOCK THE POTENTIAL OF TECHNOLOGY TO ACHIEVE THEIR
MISSIONS.

We’re here to empower you with the tools you need to make a greater impact.
Together, we’ll develop and implement a clear strategy and ecosystem designed to
fuel your mission, enhance your communications, and scale your work so you can
reach your organizational goals.

Strategy & Planning

Implementation

Change Management

THE NONPROFIT'S 2022 GUIDE TO DIGITAL TRANSFORMATION

THE NONPROFIT TECHNOLOGY LANDSCAPE IS EVOLVING AT A RAPID PACE. THIS IN-DEPTH
GUIDE TAKES YOU THROUGH HOW TO ALIGN TECH, PEOPLE, PROCESSES, AND DATA.

Download Now

YOUR GUIDE TO LEAVING RAISER'S EDGE

ON THE FENCE ABOUT STAYING WITH RAISER'S EDGE OR MOVING TO A NEW SYSTEM? WE PUT
TOGETHER A GUIDE WITH SOME IMPORTANT THINGS TO KNOW IF YOUR ORGANIZATION IS
CONSIDERING A MOVE FROM RAISER'S EDGE.

Download Now

BLOG FEED

 * VOLUNTEER MANAGEMENT OPTIONS ARE EXPANDING. HERE’S WHAT MICROSOFT IS
   OFFERING.
   
   March 23, 2022

 * 4 TIPS TO TAP INTO THE POWER OF VIRTUAL VOLUNTEERING
   
   March 18, 2022

 * THE NONPROFIT SECTOR IS EXPERIENCING ITS OWN DIGITAL DIVIDE
   
   March 10, 2022

 * COMBATING NONPROFIT STAFF BURNOUT DURING A CRM IMPLEMENTATION
   
   March 8, 2022

View The Blog

FEATURED CLIENTS



MEETING EVOLVING NEEDS WITH AN EFFECTIVE NONPROFIT TECHNOLOGY STRATEGY

Constituent relationship management (CRM) has evolved over the years, but the
technology strategies used by many nonprofit organizations have not evolved with
it.



At Heller Consulting, we believe that CRM is a combination of people, processes,
and technology used to deliver superior service to constituents and enhance
their relationship with your nonprofit. As donors demand greater accountability
for how and where their money is used, leading edge CRM solutions now provide
impact measurement unthinkable just a few years ago.

Significant technological advances over the past decade are forcing a change in
CRM-related thinking at nonprofits. It can no longer be considered a stand-alone
IT initiative that requires only periodic system evaluation and “one and done”
replacement. It’s no longer even a single product or platform. It’s now
understood as an ecosystem of inter-related and inter-connected solutions.

CRM now needs to be viewed as part of an ongoing nonprofit technology strategy
to keep both technology and business processes current.



At its heart, CRM is actually about business transformation. Fundamentally, it’s
a powerful nonprofit technology strategy tool for helping organizations squeeze
the most value out of the information they collect and process and use it more
effectively to drive every aspect of their operations.

Your nonprofit organization relies on its relationships to do the work that
helps it accomplish its mission and affect positive change in the world. At
Heller Consulting, we help you plan for and implement the right nonprofit
technology strategy and CRM infrastructure to make it easier to streamline
processes, eliminate unnecessary obstacles, and help your people focus more
effectively on the relationships that are the cornerstone of your organization.




© 2022 HELLER CONSULTING. ALL RIGHTS RESERVED.


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