aisera.com Open in urlscan Pro
141.193.213.11  Public Scan

Submitted URL: https://pages.aisera.com/MTg3LUJXSi0xMzEAAAGLEI9C-RABQcL6YRt_0mAhQ-FNpFPUKY3Kq3LrGs4ozp9CVZCl5j1umT39S-Sh3YM4Ra3dD_k=
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Text Content

AI Service Desk AI Customer Service
Book Demo Your AI ROI
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 * Customers
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GENERATIVE AI AND CHATGPT FOR ENTERPRISE


FOR IT, HR, SALES, CUSTOMER SUPPORT, AND OPERATIONS






SEE AISERA IN ACTION!

1:08











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TALK TO AN EXPERT







WORLD-CLASS ORGANIZATIONS CHOOSE AISERA








75%

Average Auto-
Resolution Rate


60%

Improved User
Productivity


$4M+

Cost Savings





Through Aisera’s 24x7 virtual agent Zoom improved employee satisfaction by 80%
and reduced support costs by $1 million.

Gary Chan

Head of IT Infrastructure and Employee Services

Proven Results


78%

Auto-Resolution Rate


80%

Increased Employee Satisfaction


85%

Improved Agent Productivity


90%

Mean-Time-to-Resolution Improvement

Through Aisera’s 24x7 virtual agent Zoom improved employee satisfaction by 80%
and reduced support costs by $1 million.

Dave DeMarco

SVP Business Technology

Proven Results


74%

Auto-Resolution Rate


95%

Self-Service Customer Satisfaction (CSAT)


$1M

Cost Savings in Case Deflection

What impressed us was Aisera’s unsupervised learning capabilities, it also had
the best intent recognition entity we could find.

Bjorn Jonsson

Technical Program Manager

Proven Results


63%

Reduced Mean Time to Resolution (MTTR)


90%

Average Prediction Accuracy


32,000

Agent Hours Saved

84% of Chegg’s requests handled by Shelly were resolved to our satisfaction and
led to 50% increase in agent productivity.

Brian McGuiness

VP of IT Operations

Proven Results


80%

Auto-Resolution Rate


70%

Increased Employee Satisfaction


50%

Improved Agent Productivity


2MIN

Mean-Time-to-Resolution Improvement

1
2
3
4





5/5


CUSTOMER SERVICE & SUPPORT





9.3/10


QUALITY OF SUPPORT








Gain exceptional user experience & reduce support cost.
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