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Paycom Data Breach: What & How It Happened?

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PAYCOM DATA BREACH: WHAT & HOW IT HAPPENED?

Twingate Team

•

Jun 14, 2024



In May 2023, Paycom Payroll, LLC encountered an issue that was identified in
July 2023, impacting numerous individuals. This event led to the exposure of
certain personal information, prompting investigations and claims. The incident
underscored the significance of strong security measures to safeguard sensitive
data.


HOW MANY ACCOUNTS WERE COMPROMISED?

The breach impacted data related to approximately 7,000 individuals.


WHAT DATA WAS LEAKED?

The data exposed in the breach included names, Social Security numbers, dates of
birth, passport information, and employment authorization card information.


HOW WAS PAYCOM HACKED?

In the Paycom Payroll data breach, unauthorized access to their external systems
led to the exposure of sensitive information. The specific methods used by the
hackers and the details of the infiltration remain unclear.


PAYCOM'S SOLUTION

In response to the hack, Paycom took several measures to secure its platform and
prevent future incidents. They implemented advanced encryption techniques to
protect sensitive information, employed multi-factor authentication for user
accounts, and established robust firewalls and intrusion detection systems. Upon
discovering the breach, Paycom initiated an investigation, engaged external
cybersecurity experts, and promptly notified affected users, providing guidance
on steps to protect their information.


HOW DO I KNOW IF I WAS AFFECTED?

Paycom reached out to affected users after discovering the breach. If you
believe you may have been affected but did not receive a notification, you can
visit Have I Been Pwned to check if your credentials were compromised in the
incident.


WHAT SHOULD AFFECTED USERS DO?

In general, affected users should:

 * Change Your Passwords: Immediately update your passwords for all affected
   accounts. Make sure the new passwords are strong and unique, not previously
   used on any other platform.

 * Reset Passwords for Other Accounts: If you've used the same or similar
   passwords for other online accounts, reset those as well. This is crucial as
   attackers often try using stolen passwords on multiple sites.

 * Enable Two-Factor Authentication (2FA): Activate 2FA on all affected
   accounts. Consider enabling this additional security feature on all other
   important online accounts to significantly reduce the risk of unauthorized
   access.

 * Monitor Your Accounts: Keep an eye on your accounts for any suspicious
   activity and report any unauthorized access or transactions to the respective
   service providers.

For more specific help and instructions related to Paycom's data breach, please
contact Paycom's support directly.


WHERE CAN I GO TO LEARN MORE?

If you want to find more information on the Paycom data breach, check out the
following news articles:

 * Office of the Maine AG: Consumer Protection: Privacy, Identity Theft and Data
   Security Breaches

 * Lynch Carpenter Investigates Claims in Paycom Payroll, LLC Data Breach

 * New Hampshire Department of Justice: Paycom Payroll Data Breach Notification

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