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Toggle navigation


APPLYING AN OFFLINE LICENSE TO REALVNC CONNECT

Follow
Jack N RealVNC
Updated August 02, 2023 13:47




LICENSING HAS CHANGED IN REALVNC 7.X

Click here to learn more

If your subscription includes offline licensing, you can license RealVNC Connect
using an offline license instead of licensing it via the cloud. This may be
necessary if your RealVNC Connect device does not have an Internet connection,
for example.

When your subscription renews, you'll need to apply an updated offline license
to all of your RealVNC Servers within 28 days of the offline license expiry date
to avoid losing access.


OBTAINING AN OFFLINE LICENSE

You’ll find your offline license on the Deployment page of your RealVNC account,
which is accessed by selecting Device Access on the left menu, then
clicking Deployment on the top menu that appears.

If you use an offline license, only direct connectivity is available. To use
cloud connectivity, you need to use cloud licensing instead.

To enable cloud licensing without enabling cloud connections, see Can I have my
subscription re-applied automatically from the cloud when I renew, even if I
don't want cloud connectivity?


REALVNC 7.X

If you are running RealVNC 7.x, you can either download the license as a file,
to use with the License Wizard, or use the key directly at the command line or
with policy.




REALVNC SERVER 6.X

If you are running VNC Server 6.x, you can use the license key with the License
Wizard, at the command line or with policy.




APPLYING AN OFFLINE LICENSE DESK-SIDE VIA THE LICENSE WIZARD


REALVNC SERVER

If you have desk-side access to RealVNC Server, you can apply your offline
license in the graphical License Wizard. To open the License Wizard, right-click
the RealVNC Server tray icon and select Licensing:



Select the Register offline button at the bottom of the License Wizard and
follow the instructions:




REALVNC VIEWER

RealVNC Viewer only needs to be licensed when connecting to a RealVNC Server
using a per user subscription.

If you have desk-side access to RealVNC Viewer, you can apply your offline
license in the graphical License Wizard. To open the License Wizard, click File
(VNC Viewer on Mac) and then click Apply offline license and follow the
instructions:




APPLYING AN OFFLINE LICENSE AT THE COMMAND LINE


REALVNC SERVER 7.X

Run the appropriate command below, as an administrator.


WINDOWS

"C:\Program Files\RealVNC\VNC Server\vnclicense.exe" -add OFFLINELICENSE


MAC

sudo /Library/vnc/vnclicense -add OFFLINELICENSE


LINUX

sudo vnclicense -add OFFLINELICENSE

where OFFLINELICENSE is either the file path to your downloaded offline license
file, or the offline license key itself.


REALVNC SERVER 6.X

Run the appropriate command below, as an administrator.


WINDOWS

"C:\Program Files\RealVNC\VNC Server\vnclicense.exe" -add KEY


MAC

sudo /Library/vnc/vnclicense -add KEY


LINUX

sudo vnclicense -add KEY

where KEY must be replaced with your 25 character license key.


REALVNC VIEWER 7.X

RealVNC Viewer does not support command line licensing at this time.


APPLYING AN OFFLINE LICENSE IN BULK OR REMOTELY

Under any platform, you can deploy your offline license at the same time as you
remotely configure RealVNC Server using policy templates.

Under Linux, you can host RealVNC Server (and the offline license) on a network
share.



Was this article helpful?

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COMMENTS

1 comment
Sort by Date Votes
 * Xin Wang
   January 27, 2023 01:26
   
   Do I need to restart vncserver-virtuald service after I renew a license under
   a Linux system? And do I need remove old key after I add a new one?
   
   0
   Comment actions Permalink

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TABLE OF CONTENTS

Obtaining an offline license
 * Obtaining an offline license
 * RealVNC 7.x
 * RealVNC Server 6.x
 * Applying an offline license desk-side via the License Wizard
 * RealVNC Server
 * RealVNC Viewer
 * Applying an offline license at the command line
 * RealVNC Server 7.x
 * RealVNC Server 6.x
 * RealVNC Viewer 7.x
 * Applying an offline license in bulk or remotely


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