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Atlassian logo * Products * Solutions * Resources * * * Sign in * * Features * Pricing * Solutions * Resources Get it free * Features * Pricing * Solutions * Resources Join us in New York, Munich, and London for Team Tour: High Velocity, our premier service management roadshow. Register now. UNLOCK HIGH-VELOCITY TEAMS WITH JIRA SERVICE MANAGEMENT Businesses are building and shipping more digital services than ever before. Velocity matters. Learn how to connect Dev, IT, and business teams to deliver exceptional service. Try it free Sign up for a demo Our annual conference is back in Las Vegas! Our annual conference is back in Las Vegas! Be the first to know about product updates coming to Jira Service Management at our biggest conference of the year, Team ’24. Register now ATLASSIAN IS A LEADER IN THE FORRESTER WAVE™: ENTERPRISE SERVICE MANAGEMENT, Q4 2023. See report HIGH-VELOCITY SERVICE MANAGEMENT Accelerate Dev and OpsEmpower all service teamsDeliver value fast Accelerate Dev and OpsEmpower all service teamsDeliver value fast ACCELERATE DEV AND OPS Connect Dev and Ops teams on a single platform to supercharge collaboration across changes, incidents, and requests - all while managing risk. TEAMS ACROSS THE WORLD RELY ON JIRA SERVICE MANAGEMENT Explore customer stories “We needed to move towards a more customer-centric approach on ITSM. Jira Service Management helped us meet our target while saving time and money.” JOSE LUIS LIZÁRRAGA CASTRO, IT SUPPORT ENGINEER, ENGIE MEXICO 67% reduction on license costs from switching to Jira Service Management 200 hours saved a month with report automation 100% SLA compliance JIRA SERVICE MANAGEMENT SCALES WITH YOU Whether you’re part of a small team or a big enterprise, we have a plan for you. Choose only the features you need. Discover plans GET STARTED QUICKLY WITH TEMPLATES With pre-configured request types, workflows and other out-of-the-box capabilities, templates make it easy for any team to get started quickly with a service experience that fits the way they like to work. ITSM Manage requests, incidents, and changes to deliver great service, fast. Try the ITSM template Learn more CUSTOMER SERVICE Deliver great service experiences to external customers, fast. Try the customer service template Learn more HUMAN RESOURCES Manage onboarding and offboarding and respond to staff requests. Try the HR template Learn more Show more -------------------------------------------------------------------------------- JIRA SERVICE MANAGEMENT RESOURCES THE TOTAL ECONOMIC IMPACT™ OF ATLASSIAN FOR ITSM FORRESTER REPORT Get report GET STARTED WITH JIRA SERVICE MANAGEMENT GUIDES Learn more TIPS, TRICKS, AND BEST PRACTICES FOR MANAGING IT SERVICE DELIVERY ITSM Learn more -------------------------------------------------------------------------------- SUPERCHARGE SERVICE MANAGEMENT WITH APPS AND INTEGRATIONS INTEGRATIONS FOR EVERY TEAM Atlassian Marketplace offers over 1,000 trusted applications and integrations to ensure Jira Service Management can be customized to fit your use case. Explore the Marketplace GET STARTED WITH JIRA SERVICE MANAGEMENT TODAY Try it free Explore plans Atlassian logo PRODUCTS * Jira Software * Jira Align * Jira Service Management * Jira Work Management * Jira Product Discovery * Confluence * Trello * Bitbucket * View all products RESOURCES * Technical Support * Purchasing & licensing * Atlassian Community * Knowledge base * Marketplace * My Account * Create support ticket EXPAND & LEARN * Partners * Training & Certification * Documentation * Developer Resources * Enterprise services * View all resources ABOUT ATLASSIAN * Company * Careers * Events * Blogs * Atlassian Foundation * Investor Relations * Trust & Security * Contact us Language Selector English ▾ Privacy policy Your Privacy Choices Terms Impressum Copyright © 2024 Atlassian * * * * This site uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. To change your preferences, click Manage preferences. 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