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2a04:4e42::347  Public Scan

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URL: https://www.independent.co.uk/news/uk/britannia-travel-britain-premier-inn-leonardo-b2220899.html
Submission: On November 19 via api from GB — Scanned from GB

Form analysis 4 forms found in the DOM

POST 

<form id="reg-lite-form" class="reg-form i-amphtml-form" target="_top" method="post" action-xhr="/internal-api/newsletter-component/submit/lite" verify-xhr="/internal-api/newsletter-component/verify" custom-validation-reporting="interact-and-submit"
  on="valid:AMP.setState({liteRegValid: true});invalid:AMP.setState({liteRegValid: false});submit-success:AMP.setState({ success: true })" novalidate="">
  <div [hidden]="success">
    <div class="sc-mwbru6-1 cstRgk"><input class="newsletter-key" name="newsletters" type="hidden" readonly="" value="receiveIndyBreakingNews"><input name="regSourceNewsletter" type="hidden" readonly="" value="IND_Breaking_Newsletter"><input
        name="regSourceSection" type="hidden" readonly="" value="UK"><input name="regSourceMethod" type="hidden" readonly="" value="Article%2BSignpost">
      <div class="sc-lqqm6o-0 cSozQo"><input type="text" id="reg-lite--form-email" name="_" class="not-logged-input is-pristine is-untouched"
          pattern="^(?=(.{1,64}@.{1,255}))([!#$%&amp;amp;'*+\-\/=?\^_`{|}~a-zA-Z0-9}]{1,64}(\.[!#$%&amp;amp;'*+\-\/=?\^_`{|}~a-zA-Z0-9]{0,}){0,})@((\[(25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)(\.(25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)){3}\])|([a-zA-Z0-9-]{1,63}(\.[a-zA-Z0-9-]{2,63}){1,}))$"
          required="" aria-controls="reg-lite--form-email-helper-text" aria-describedby="reg-lite--form-email-helper-text" placeholder="Email" value=""><label for="reg-lite--form-email"></label>
        <div class="error-text" visible-when-invalid="valueMissing" validation-for="reg-lite--form-email">Please enter a valid email address</div>
        <div class="error-text" visible-when-invalid="patternMismatch" validation-for="reg-lite--form-email">Please enter a valid email address</div>
        <div class="error-text" visible-when-invalid="customError" validation-for="reg-lite--form-email"></div>
      </div>
      <div class="sc-hav996-0 dxkCuQ sc-hav996-3 sc-mwbru6-2 kZMQSm dYPuaR signup-btn lite-registration-submit form-submit"><button class="sc-hav996-2 cLIydj form-submit" name="submitBtn" type="submit" disabled="" [disabled]="!liteRegValid"><span
            class="btn-text">SIGN UP</span><span class="sc-hav996-1 gkhggf btn-loader"></span></button></div>
    </div>
    <div class="sc-76suco-1 dveQyF newsletter__checkbox sc-mwbru6-3 hLbZDc" data-nosnippet=""><input type="checkbox" id="newsletter-checkbox" name="newsletters" value="receiveIndyOffers"><label for="newsletter-checkbox"
        class="sc-76suco-0 fTXOxO checkmark">I would like to be emailed about offers, events and updates from The Independent. Read our&nbsp;<a target="_blank" rel="noreferrer" href="/service/privacy-policy-a6184181.html">privacy notice</a></label>
    </div>
  </div><input type="hidden" name="^" data-action="signUpNewsletters">
  <div submit-success="true"><template type="amp-mustache">
      <div class="sc-z5n1ia-0 dGwaoQ">
        <h2 data-nosnippet="" class="sc-z5n1ia-1 jYkAgP">Thanks for signing up to the<br> Breaking News email</h2>
      </div>
    </template></div>
  <div submit-error="true" data-nosnippet=""><template type="amp-mustache">
      <div class="sc-1sk658j-0 hlUqMw">{{ #verifyErrors }}{{ message }}{{ /verifyErrors }}{{ ^verifyErrors }}Something went wrong. Please try again later{{ /verifyErrors }}</div>
    </template></div>
</form>

POST 

<form id="register-wall-form" target="_top" method="post" action-xhr="/internal-api/registration/submit" verify-xhr="/internal-api/registration/verify" custom-validation-reporting="interact-and-submit" novalidate="" class="i-amphtml-form">
  <div id="register-wall-form-inner-wrapper" class="sc-nhvstj-0 ixVqHM">
    <div class="sc-ys86tu-0 jBgXMp">
      <div class="sc-lqqm6o-0 cSozQo"><input type="text" id="register-wall-form-email" name="_" data-tracking-name="Email" data-tabindex="1" class="sc-53nbrq-0 jSVeKZ is-pristine is-untouched"
          pattern="^(?=(.{1,64}@.{1,255}))([!#$%&amp;amp;'*+\-\/=?\^_`{|}~a-zA-Z0-9}]{1,64}(\.[!#$%&amp;amp;'*+\-\/=?\^_`{|}~a-zA-Z0-9]{0,}){0,})@((\[(25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)(\.(25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)){3}\])|([a-zA-Z0-9-]{1,63}(\.[a-zA-Z0-9-]{2,63}){1,}))$"
          required="" aria-controls="register-wall-form-email-helper-text" aria-describedby="register-wall-form-email-helper-text" autocomplete="email" placeholder="Enter your email" value=""><label for="register-wall-form-email">Email</label>
        <div class="error-text" visible-when-invalid="valueMissing" validation-for="register-wall-form-email">Please enter a valid email</div>
        <div class="error-text" visible-when-invalid="patternMismatch" validation-for="register-wall-form-email">Please enter a valid email</div>
        <div class="error-text" visible-when-invalid="customError" validation-for="register-wall-form-email"></div>
      </div>
      <div class="sc-lqqm6o-0 sc-1pubwyl-0 cSozQo"><input type="password" id="reg-form-password" name="password" data-tracking-name="Password" data-tabindex="5" class="sc-53nbrq-0 jSVeKZ js-hideshowpassword input-password is-pristine is-untouched"
          pattern="^(?=.*[A-Z])(?=.*[a-z])(?=.*\d).{6,}$" required="" aria-controls="reg-form-password-helper-text" aria-describedby="reg-form-password-helper-text" autocomplete="new-password" placeholder="Enter your password"><label
          for="reg-form-password">Password</label>
        <div class="help-text" id="reg-form-password-helper-text">Must be at least 6 characters, include an upper and lower case character and a number</div>
        <div class="error-text" visible-when-invalid="valueMissing" validation-for="reg-form-password">Must be at least 6 characters, include an upper and lower case character and a number</div>
        <div class="error-text" visible-when-invalid="patternMismatch" validation-for="reg-form-password">Must be at least 6 characters, include an upper and lower case character and a number</div>
        <div class="error-text" visible-when-invalid="customError" validation-for="reg-form-password"></div>
      </div>
      <div class="sc-lqqm6o-0 cSozQo"><input type="text" id="register-wall-form-first-name" name="firstName" data-tracking-name="First Name" data-tabindex="2" class="sc-53nbrq-0 jSVeKZ is-pristine is-untouched"
          pattern="^[a-zA-ZÀ-ú]+(?:['\s-][a-zA-ZÀ-ú]+)*$" required="" aria-controls="register-wall-form-first-name-helper-text" aria-describedby="register-wall-form-first-name-helper-text" placeholder="Enter your first name" max="40"><label
          for="register-wall-form-first-name">First name</label>
        <div class="error-text" visible-when-invalid="valueMissing" validation-for="register-wall-form-first-name">Please enter your first name</div>
        <div class="error-text" visible-when-invalid="patternMismatch" validation-for="register-wall-form-first-name">Special characters aren’t allowed</div>
        <div class="error-text" visible-when-invalid="rangeOverflow" validation-for="register-wall-form-first-name">Please enter a name between 1 and 40 characters</div>
        <div class="error-text" visible-when-invalid="customError" validation-for="register-wall-form-first-name"></div>
      </div>
      <div class="sc-lqqm6o-0 cSozQo"><input type="text" id="register-wall-form-last-name" name="lastName" data-tracking-name="Last Name" data-tabindex="3" class="sc-53nbrq-0 jSVeKZ is-pristine is-untouched"
          pattern="^[a-zA-ZÀ-ú]+(?:['\s-][a-zA-ZÀ-ú]+)*$" required="" aria-controls="register-wall-form-last-name-helper-text" aria-describedby="register-wall-form-last-name-helper-text" placeholder="Enter your last name" max="40"><label
          for="register-wall-form-last-name">Last name</label>
        <div class="error-text" visible-when-invalid="valueMissing" validation-for="register-wall-form-last-name">Please enter your last name</div>
        <div class="error-text" visible-when-invalid="patternMismatch" validation-for="register-wall-form-last-name">Special characters aren’t allowed</div>
        <div class="error-text" visible-when-invalid="rangeOverflow" validation-for="register-wall-form-last-name">Please enter a name between 1 and 40 characters</div>
        <div class="error-text" visible-when-invalid="customError" validation-for="register-wall-form-last-name"></div>
      </div>
      <div class="sc-lqqm6o-0 cSozQo">
        <div class="sc-sps2ya-1 iEHcmV"><select name="birthYear" data-tracking-name="Year of Birth" data-tabindex="4" id="register-wall-form-birth-year" required="" class="sc-1y153b4-0 fBBoEL form-select">
            <option value="" disabled="" class="placeholder" selected="">Select your year of birth</option>
            <option value="2004">2004</option>
            <option value="2003">2003</option>
            <option value="2002">2002</option>
            <option value="2001">2001</option>
            <option value="2000">2000</option>
            <option value="1999">1999</option>
            <option value="1998">1998</option>
            <option value="1997">1997</option>
            <option value="1996">1996</option>
            <option value="1995">1995</option>
            <option value="1994">1994</option>
            <option value="1993">1993</option>
            <option value="1992">1992</option>
            <option value="1991">1991</option>
            <option value="1990">1990</option>
            <option value="1989">1989</option>
            <option value="1988">1988</option>
            <option value="1987">1987</option>
            <option value="1986">1986</option>
            <option value="1985">1985</option>
            <option value="1984">1984</option>
            <option value="1983">1983</option>
            <option value="1982">1982</option>
            <option value="1981">1981</option>
            <option value="1980">1980</option>
            <option value="1979">1979</option>
            <option value="1978">1978</option>
            <option value="1977">1977</option>
            <option value="1976">1976</option>
            <option value="1975">1975</option>
            <option value="1974">1974</option>
            <option value="1973">1973</option>
            <option value="1972">1972</option>
            <option value="1971">1971</option>
            <option value="1970">1970</option>
            <option value="1969">1969</option>
            <option value="1968">1968</option>
            <option value="1967">1967</option>
            <option value="1966">1966</option>
            <option value="1965">1965</option>
            <option value="1964">1964</option>
            <option value="1963">1963</option>
            <option value="1962">1962</option>
            <option value="1961">1961</option>
            <option value="1960">1960</option>
            <option value="1959">1959</option>
            <option value="1958">1958</option>
            <option value="1957">1957</option>
            <option value="1956">1956</option>
            <option value="1955">1955</option>
            <option value="1954">1954</option>
            <option value="1953">1953</option>
            <option value="1952">1952</option>
            <option value="1951">1951</option>
            <option value="1950">1950</option>
            <option value="1949">1949</option>
            <option value="1948">1948</option>
            <option value="1947">1947</option>
            <option value="1946">1946</option>
            <option value="1945">1945</option>
            <option value="1944">1944</option>
            <option value="1943">1943</option>
            <option value="1942">1942</option>
            <option value="1941">1941</option>
            <option value="1940">1940</option>
            <option value="1939">1939</option>
            <option value="1938">1938</option>
            <option value="1937">1937</option>
            <option value="1936">1936</option>
            <option value="1935">1935</option>
            <option value="1934">1934</option>
            <option value="1933">1933</option>
            <option value="1932">1932</option>
            <option value="1931">1931</option>
            <option value="1930">1930</option>
            <option value="1929">1929</option>
            <option value="1928">1928</option>
            <option value="1927">1927</option>
            <option value="1926">1926</option>
            <option value="1925">1925</option>
            <option value="1924">1924</option>
            <option value="1923">1923</option>
            <option value="1922">1922</option>
            <option value="1921">1921</option>
            <option value="1920">1920</option>
            <option value="1919">1919</option>
            <option value="1918">1918</option>
            <option value="1917">1917</option>
            <option value="1916">1916</option>
            <option value="1915">1915</option>
            <option value="1914">1914</option>
          </select>
          <div class="chevron"><svg width="24px" height="24px" viewBox="0 0 256 256" class="sc-1xhotay-0 fMKJfa">
              <g fill="none" fill-rule="evenodd">
                <path fill="#7A7A7A" fill-rule="nonzero" d="M96 178.332l49.4467-49.5547L96 79.2227 111.2227 64 176 128.7773l-64.7773 64.7774z"></path>
              </g>
            </svg></div>
          <div class="error-text" visible-when-invalid="valueMissing" validation-for="register-wall-form-birth-year">You must be over 18 years old to register</div>
          <div class="help-text">You must be over 18 years old to register</div><label for="register-wall-form-birth-year">Year of birth</label>
        </div>
      </div><input name="terms" type="hidden" readonly="" value="true"><input name="regSourceSection" type="hidden" readonly="" value="UK"><input name="regSourceMethod" type="hidden" readonly="" value="Register Wall with the Register Form"><input
        name="^" type="hidden" class="grecaptcha_token" value="">
    </div>
    <div class="sc-1jzx04q-1 kXhIpd sc-1jzx04q-2 sc-1182e4b-0 dgkSre fLgMFo">
      <div class="sc-76suco-1 dveQyF newsletter__checkbox sc-1l6ncym-0 kHsVrB"><input type="checkbox" id="form-receive-offer" name="newsletters" value="receiveIndyOffers"><label for="form-receive-offer" class="sc-76suco-0 fTXOxO checkmark">I would
          like to be emailed about offers, events and updates from The Independent.&nbsp;<br class="sc-1jzx04q-0 kfmzDs offers-tickbox-text-break"> Read
          our&nbsp;<a target="_blank" rel="noreferrer" href="/service/privacy-policy-a6184181.html">Privacy notice</a></label></div>
      <div class="sc-1i13ehp-0 dXEQPP opt-out-policy-container">
        <div class="sc-yi1opa-0 jMECUf opt-out-policy-label">Opt-out-policy<svg width="24px" height="24px" viewBox="0 0 256 256" class="sc-1xhotay-0 sc-avn6pc-0 fMKJfa jhNCIE">
            <g fill="none" fill-rule="evenodd">
              <path fill="#7A7A7A" fill-rule="nonzero" d="M96 178.332l49.4467-49.5547L96 79.2227 111.2227 64 176 128.7773l-64.7773 64.7774z"></path>
            </g>
          </svg></div>
        <div class="sc-g6y3v5-0 cKTiTi">You can opt-out at any time by signing in to your account to manage your preferences. Each email has a link to unsubscribe.</div>
      </div>
    </div>
    <div submit-success="true"></div>
    <div submit-error="true"><template type="amp-mustache">
        <p class="sc-5zuxtp-0 sc-l06fpf-0 cmAVoq iMeTCS">{{#verifyErrors}} {{message}} {{/verifyErrors}} {{^verifyErrors}} {{message}} {{/verifyErrors}}</p>
      </template></div>
    <p class="sc-5zuxtp-0 cmAVoq register-wall-submit-error"></p><button type="submit" class="sc-z6qfs3-0 bQzEOy sc-eer2zu-2 sc-18mci6o-0 hTrCpp dKssvL register-wall-submit-btn"><span class="sc-eer2zu-1 cdQnfe">Create my account</span><span
        class="sc-eer2zu-0 eoZJFE"></span></button>
    <div class="sc-18p9rrr-0 dujwIS sc-18prhf3-0 kgutsC">
      <p class="sc-enb0x4-0 gvpIxN">By clicking ‘Create my account’ you confirm that your data has been entered correctly and you have read and agree to
        our&nbsp;<a target="_blank" rel="noopener noreferrer" href="https://www.independent.co.uk/service/user-policies-a6184151.html" class="sc-1ulk0yy-0 jNmJOV">Terms of use,</a>&nbsp;<a target="_blank" rel="noopener noreferrer" href="https://www.independent.co.uk/service/cookie-policy-a6184186.html" class="sc-1ulk0yy-0 jNmJOV">Cookie policy</a>&nbsp;and&nbsp;<a target="_blank" rel="noopener noreferrer" href="https://www.independent.co.uk/service/privacy-policy-a6184181.html" class="sc-1ulk0yy-0 jNmJOV">Privacy notice.</a>
      </p>
      <p class="sc-enb0x4-0 gvpIxN">This site is protected by reCAPTCHA and the
        Google&nbsp;<a target="_blank" rel="noopener noreferrer" href="https://policies.google.com/privacy?hl=en" class="sc-1ulk0yy-0 jNmJOV">Privacy policy</a>&nbsp;and&nbsp;<a target="_blank" rel="noopener noreferrer" href="https://policies.google.com/terms?hl=en" class="sc-1ulk0yy-0 jNmJOV">Terms of service</a>&nbsp;apply.
      </p>
    </div>
  </div>
  <div class="sc-1xx5fmy-0 gAcrPC"><button type="submit" class="sc-z6qfs3-0 bQzEOy sc-eer2zu-2 sc-1jzxboj-0 hTrCpp kELCdP register-wall-submit-btn"><span class="sc-eer2zu-1 cdQnfe">Register</span><span
        class="sc-eer2zu-0 eoZJFE"></span></button><button type="button" class="sc-roopfc-0 sc-2k29x8-0 hXuBqK kONxiu register-wall-try-later-btn">I'll try later</button></div>
</form>

POST 

<form id="register-wall-form-b" target="_top" method="post" action-xhr="/internal-api/registration/submit" verify-xhr="/internal-api/registration/verify" custom-validation-reporting="interact-and-submit" novalidate="" class="i-amphtml-form"><button
    class="sc-z6qfs3-0 sc-d8voc1-0 bQzEOy bIUtiX collapsed" id="register-wall-form-switch-b" type="button">register</button>
  <div class="sc-16sgdkg-0 ineNdW collapsed" id="register-wall-form-inner-wrapper-b">
    <div class="sc-1l2w9gj-0 hdRWth">
      <div class="sc-lqqm6o-0 cSozQo"><input type="text" id="register-wall-form-email" name="_" data-tracking-name="Email" data-tabindex="1" class="sc-pd6nf7-0 glFuvZ is-pristine is-untouched"
          pattern="^(?=(.{1,64}@.{1,255}))([!#$%&amp;amp;'*+\-\/=?\^_`{|}~a-zA-Z0-9}]{1,64}(\.[!#$%&amp;amp;'*+\-\/=?\^_`{|}~a-zA-Z0-9]{0,}){0,})@((\[(25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)(\.(25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)){3}\])|([a-zA-Z0-9-]{1,63}(\.[a-zA-Z0-9-]{2,63}){1,}))$"
          required="" aria-controls="register-wall-form-email-helper-text" aria-describedby="register-wall-form-email-helper-text" autocomplete="email" placeholder="Enter your email" value=""><label for="register-wall-form-email">Email</label>
        <div class="error-text" visible-when-invalid="valueMissing" validation-for="register-wall-form-email">Please enter a valid email</div>
        <div class="error-text" visible-when-invalid="patternMismatch" validation-for="register-wall-form-email">Please enter a valid email</div>
        <div class="error-text" visible-when-invalid="customError" validation-for="register-wall-form-email"></div>
      </div>
      <div class="sc-lqqm6o-0 sc-1xk4gks-0 cSozQo"><input type="password" id="reg-form-password" name="password" data-tracking-name="Password" data-tabindex="5" class="sc-pd6nf7-0 glFuvZ js-hideshowpassword input-password is-pristine is-untouched"
          pattern="^(?=.*[A-Z])(?=.*[a-z])(?=.*\d).{6,}$" required="" aria-controls="reg-form-password-helper-text" aria-describedby="reg-form-password-helper-text" autocomplete="new-password" placeholder="Enter your password"><label
          for="reg-form-password">Password</label>
        <div class="help-text" id="reg-form-password-helper-text">Must be at least 6 characters, include an upper and lower case character and a number</div>
        <div class="error-text" visible-when-invalid="valueMissing" validation-for="reg-form-password">Must be at least 6 characters, include an upper and lower case character and a number</div>
        <div class="error-text" visible-when-invalid="patternMismatch" validation-for="reg-form-password">Must be at least 6 characters, include an upper and lower case character and a number</div>
        <div class="error-text" visible-when-invalid="customError" validation-for="reg-form-password"></div>
      </div>
      <div class="sc-lqqm6o-0 cSozQo"><input type="text" id="register-wall-form-first-name" name="firstName" data-tracking-name="First Name" data-tabindex="2" class="sc-pd6nf7-0 glFuvZ is-pristine is-untouched"
          pattern="^[a-zA-ZÀ-ú]+(?:['\s-][a-zA-ZÀ-ú]+)*$" required="" aria-controls="register-wall-form-first-name-helper-text" aria-describedby="register-wall-form-first-name-helper-text" placeholder="Enter your first name" max="40"><label
          for="register-wall-form-first-name">First name</label>
        <div class="error-text" visible-when-invalid="valueMissing" validation-for="register-wall-form-first-name">Please enter your first name</div>
        <div class="error-text" visible-when-invalid="patternMismatch" validation-for="register-wall-form-first-name">Special characters aren’t allowed</div>
        <div class="error-text" visible-when-invalid="rangeOverflow" validation-for="register-wall-form-first-name">Please enter a name between 1 and 40 characters</div>
        <div class="error-text" visible-when-invalid="customError" validation-for="register-wall-form-first-name"></div>
      </div>
      <div class="sc-lqqm6o-0 cSozQo"><input type="text" id="register-wall-form-last-name" name="lastName" data-tracking-name="Last Name" data-tabindex="3" class="sc-pd6nf7-0 glFuvZ is-pristine is-untouched"
          pattern="^[a-zA-ZÀ-ú]+(?:['\s-][a-zA-ZÀ-ú]+)*$" required="" aria-controls="register-wall-form-last-name-helper-text" aria-describedby="register-wall-form-last-name-helper-text" placeholder="Enter your last name" max="40"><label
          for="register-wall-form-last-name">Last name</label>
        <div class="error-text" visible-when-invalid="valueMissing" validation-for="register-wall-form-last-name">Please enter your last name</div>
        <div class="error-text" visible-when-invalid="patternMismatch" validation-for="register-wall-form-last-name">Special characters aren’t allowed</div>
        <div class="error-text" visible-when-invalid="rangeOverflow" validation-for="register-wall-form-last-name">Please enter a name between 1 and 40 characters</div>
        <div class="error-text" visible-when-invalid="customError" validation-for="register-wall-form-last-name"></div>
      </div>
      <div class="sc-lqqm6o-0 cSozQo">
        <div class="sc-sps2ya-1 iEHcmV"><select name="birthYear" data-tracking-name="Year of Birth" data-tabindex="4" id="register-wall-form-birth-year" required="" class="sc-iz2fvh-0 doJJjj form-select">
            <option value="" disabled="" class="placeholder" selected="">Select your year of birth</option>
            <option value="2004">2004</option>
            <option value="2003">2003</option>
            <option value="2002">2002</option>
            <option value="2001">2001</option>
            <option value="2000">2000</option>
            <option value="1999">1999</option>
            <option value="1998">1998</option>
            <option value="1997">1997</option>
            <option value="1996">1996</option>
            <option value="1995">1995</option>
            <option value="1994">1994</option>
            <option value="1993">1993</option>
            <option value="1992">1992</option>
            <option value="1991">1991</option>
            <option value="1990">1990</option>
            <option value="1989">1989</option>
            <option value="1988">1988</option>
            <option value="1987">1987</option>
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NewsUK


BRITANNIA RANKED UK’S WORST HOTEL CHAIN FOR 10TH CONSECUTIVE YEAR


THE COMPANY’S HOTELS RATED JUST TWO STARS OUT OF FIVE FOR CATEGORIES SUCH AS
CLEANLINESS, BED COMFORT AND VALUE FOR MONEY.

Neil Lancefield
Wednesday 09 November 2022 00:01

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Britannia has been ranked the UK’s worst hotel chain for the 10th consecutive
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(PA Archive)


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Britannia has been ranked the UK’s worst hotel chain for the 10th consecutive
year.

The company’s hotels rated just two stars out of five for categories such as
cleanliness, bed comfort and value for money in the annual survey by consumer
group Which?.

It received an overall customer satisfaction score of just 56%.



Price isn’t necessarily an indicator of quality

Guy Hobbs, Which? Travel

Britannia has 61 hotels across Britain, including Liverpool’s Adelphi Hotel and
Scarborough’s Grand Hotel.


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Guests described the surroundings as “tired and tatty”, with a “rough and ready”
feel.

The joint second worst hotel chains were Mercure and Jurys Inn/Leonardo, which
both scored 58%.

The ranking was topped by Premier Inn, with 78%.

Respondents to the survey paid an average of £89 per night for a Premier Inn
stay, compared with £119 at a Britannia hotel.




The ranking of 35 chains is based on almost 4,500 hotel stays by nearly 4,500
consumers in the 12 months to August.

The average cost of UK hotels has increased by 21% in the past 12 months,
according to the research.



Guy Hobbs, editor of magazine Which? Travel, said: “With a decade of dismal
reviews cementing its place as one of the UK’s worst hotel chains, our results
suggest that Britannia should be avoided at all costs.

“With the average price of a UK hotel stay now costing a fifth more than it did
last year, travellers want to be sure they are getting the best possible
experience for their money.



“Our results show that price isn’t necessarily an indicator of quality, and many
respondents reported fantastic stays with brands including Premier Inn and
smaller chains like Warner Hotels.”

Britannia did not respond to a request for comment.


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Jurys Inn said it received “high satisfaction scores” from more than 213,000
guest reviews so far this year.

Mercure said the Which? survey “does not reflect the standard of guest
experience which we strive for”.


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MORE ABOUT

PA ReadyBritanniaTravelBritainPremier InnLeonardo


1/1BRITANNIA RANKED UK’S WORST HOTEL CHAIN FOR 10TH CONSECUTIVE YEAR


BRITANNIA RANKED UK’S WORST HOTEL CHAIN FOR 10TH CONSECUTIVE YEAR

Britannia has been ranked the UK’s worst hotel chain for the 10th consecutive
year (PA)

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