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< All Webinars

WEBINAR




STREAMLINING CASE MANAGEMENT: TECHNOLOGY TRENDS AND THE HEADACHES IMPACTING
STATE AND LOCAL GOVERNMENT


OVERVIEW

JUNE 21
10AM PT, 1PM ET


Register

The frustration many constituents have with their state and local governments is
warranted. Clunky user experiences, incomplete solutions or commercial tools
that just don’t work for the public sector have made residents’ experience with
government less than ideal – and this issue impacts the government workforce
too. Lots of manual processes and paper flowing through the middle office,
coupled with widespread staffing shortages, make it difficult to carry out
mission-critical work.

Join Government Technology and OPEXUS on June 21 to explore how agencies can
deploy built-for-government solutions that empower the middle office to
streamline workflows and deliver great user experiences.

This interactive, 30-minute discussion will cover how modernizing legacy systems
can improve:

· Cybersecurity – low-code and no-code solutions can help keep teams connected
and secure without placing additional strain on IT Teams
· Workforce Management – modern tools can help support an inclusive work
environment
· Audit and Investigations – software can help agencies stay on top of
legislation and automatically adhere to Redbook standards
· Open Government – technology can help agencies process FOIA requests faster,
at a lower cost and with less reliance on IT teams


SPEAKERS


STEVEN J. FAMILO — SPEAKER

SPECIAL AGENT IN CHARGE (SAIC) / DIRECTOR OF THE INVESTIGATIONS AND OPERATIONS
DIVISION FOR THE DHS OFFICE OF THE CHIEF SECURITY OFFICER

Steven has over 24 years of experience in public service encompassing law
enforcement, emergency medical services, physical security, integrity
investigations, and protective intelligence. He is most renowned for his passion
for mentoring new investigators, teaching ethics and case management, and his
vast knowledge and experience related to misconduct/professional responsibility
investigations.

Steven has received numerous accolades from the U.S. Department of State
including the Meritorious Honor Award for his contribution to the development of
the Middle East Investigations Branch, two prestigious Council of Inspectors
General Awards for investigative efforts domestically and abroad; and Special
Act awards for his investigation and prosecution of a large scale contract fraud
scheme in Iraq, development of the OIG Investigative Procedures Manual and
Special Agent Handbook, and the development and implementation of a new case
management system. He is a graduate of the prestigious FBI National Academy,
Session 263 and the Gavin deBecker Advanced Threat Assessment and Management
Academy.


RUSSELL MILLER — SPEAKER

DIRECTOR OF IMPLEMENTATION, GOVERNMENT WORKFORCE MANAGEMENT, OPEXUS

Russell has extensive experience providing implementation support for the HR
Product Suite at OPEXUS. His expertise helps ensure products are delivered on
time and on budget. He is passionate about using technology to improve the
day-to-day functionality of the middle office.


RYAN TRUDEAU — SPEAKER

DIRECTOR – STATE & LOCAL, OPEXUS

Over the past 5+ years, Ryan has helped State and Local Governments drive
digital transformation initiatives with a constituent-first and
security-oriented mindset. Ryan has partnered with State and Local Government
agencies across the country to simplify procurement and help technology and
agency leaders achieve their strategic initiatives.


SEAN MCSPADEN — MODERATOR

SENIOR FELLOW, CENTER FOR DIGITAL GOVERNMENT

Sean McSpaden is an executive level information technology professional with
over 30 years of experience in the private, non-profit, and public sectors. His
background includes the start-up and management of several small businesses and
he has served on the Board of Directors or in Executive Director positions for
several 501(c)(3) non-profit organizations. Sean’s public service experience
includes progressively responsible positions as an IT analyst, and in statewide
coordination, management and leadership positions within the Executive and
Legislative branches of Oregon state government. From June 2008 to September
2013, served as the state of Oregon’s Deputy State Chief Information Officer.


SPONSORED BY



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STREAMLINING CASE MANAGEMENT: TECHNOLOGY TRENDS AND THE HEADACHES IMPACTING
STATE AND LOCAL GOVERNMENT

WEDNESDAY, JUNE 21, 2023

10:00 AM PT / 1:00 PM ET

For questions or to register, contact:
Lauren Schoenberger
(800) 940-6039 ext. 1408
lschoenberger@govtech.com


We accommodate those with disabilities. For assistance, please email
lschoenberger@govtech.com.